Hi, I’m Nicole aka @c0z, the Associate Editor of AndroidGuys. I’ve also been the Copy Editor of Tmonews for a while now, but that’s all behind the scenes stuff. I finally decided to post something, I hope you don’t hate it!

Please note: These opinions are mine and don’t reflect the opinions of Tmone–no wait, they actually do–so here we go…

Oh T-Mobile, you have so many loyal fans. This site alone is an attestation to that fact, for sure. However, there is one area in which your followers are very disappointed with your performance: the acquisition of new, awesome Android devices. Surely you have noticed that the Android community is expanding at an unremittingly fast rate, and hopefully you realize that many of your customers want options when it comes to smartphones. How about rounding up a whole new collection of those snazzy new Android devices for your oogly-eyed customer base? As mentioned in an earlier article, geek interest is paramount to your success!

I personally love my T-Mobile service but I must admit that the limitations of RAM on a stock G1 can be quite cumbersome (especially to anyone who loves to play with apps and isn’t advanced enough to use root access (not me!)). And that’s the point of having an Android device, right? To play with apps? When the myTouch 3G came along I was happy to welcome it (aside from it lacking a QWERTY, one of my personal requirements), but even that campaign is starting to grow a bit jaded. At least the mT3G’s physical form was a step in the right direction. The introduction of the Cliq is still something I’m trying to forget, and I’d have to say that the Behold II gets bundled with those same sentiments. After hearing the Xperia X10 might be going to another carrier, I started losing hope for T-Mobile’s ability to acquire the next big Android device. However, it looks like hope is making its way back to the horizon with the rumor of the Google Phone/Nexus One coming to T-Mobile. While that is definitely progress and will whet the appetites of the geeks,let’s not stop there, okay? T-Mobile, how about you make your New Year’s resolution to provide more top-end Android devices to your loyal fans? We’re counting on you…

What do you guys think? Is the Google Phone being on T-Mobile’s network enough for you? Do you think T-Mobile needs more game-changing Android handsets to keep up with other carriers?

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Seeming as you have found your way here, to TmoNews (selfless promotion), you probably care a little about what we have to say.  While David has presented his opinions in articles before, this here is my turn to put pen to paper (or fingers to keys in this case).  If you are willing to give me a listen (read) (and then express your own (rebuttal) opinions in the comments) then head past the break to read the first (of many, if all goes well) series of The Ramblings of Andrew.

Read the full story

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Having owned a T-Mobile Dash since July 2007 and using it as my sole device for the past two years, the recent release of the Dash 3G surely got my attention as a possible new phone upgrade. Faster processing speeds, upgraded looks, a seemingly more ergonomical design, and what surely must be a host of new features were all what I was expecting when walking into a T-Mobile store to check the device out for myself. Being my first Windows Mobile phone, the Dash has certainly given me a positive experience and was able to do much more for me than the previous phones I held before it (Samsung e105, Nokia 3220, Motorola t720!!) so I had high hopes for this newest addition to the Windows Mobile team.

What follows is my [very lengthy] in-store impression of the device. I will be outlining any immediately noticeable changes that Dash users can expect with an upgrade to the 3G version of their device. For those who continue to read on, please keep in mind that I have flashed my Dash to an up-to-date, non-branded ROM with WM 6.1 updates that never made it to T-Mobile’s official ROMs, so my point of view may slightly differ from those of you who are entirely stock. Nevertheless, I will attempt to put forth my opinion based on if I still had that lovely T-Mobile branding all over the place.

For full images and to get a better idea of what Mystic is ranting/raving about head over to infoSync, see their review of the device here!

BONUS: David rants at the end with his iPhone-loving, Windows Mobile hating words of… wisdom? Well, I don’t think we should go that far, more like nuggets of bias and *cough*Apple fanboy-ism*cough*

Read the full story

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We have always been a fan of reading Business Week, and when we finally came across an article that resonates with this site, we got excited. Rachel Hinman posted an article yesterday afternoon discussing T-Mobile and how it can basically become the mobile carrier we’ve always wanted. Not that it wasn’t already! Still, she makes some excellent points and writes with good foresight into the future of the wireless industry.

As the first brave carrier to release an Android-powered phone, T-Mobile has paved the way in the wireless industry for Android to become the most-used open operating system. In the eyes of many, this is a large step forward from the depths of cell phone rules, regulations, and restrictions. With the wireless industry in the US nearing saturation, T-Mobile seems to be making their move.

From our unbiased perspective, T-Mobile has, and continues to be, the most liberal of the wireless carriers, with the release of Android only pushing that point further. With a push of open-sourced handsets, and a new developers program, T-Mobile seems to be raising this openness to another user-friendly level.

You may also be interested in a push from T-Mobile USA, to reflect handsets comparable to T-Mobile UK’s. For those that haven’t drooled over T-Mobile UK’s handsets, please do so here. Oh, and that original 1GB limit on data through the G1? After the blogs and angry users went on a viral rampage T-mobile responded and responded with effect. Rewording the data rules ever so slightly was a big victory across the blogosphere. T-mobile yet again proved its worthiness as champion for customer service by actually listening to what the customer wanted and taking it to heart. Few carriers can brag along those lines.

For too long now the industry has spiraled out of control with unnecessary fees, sms rate hikes that just won’t quit and contracts that won’t go away. The industry as a whole constantly ranks among the poorest in customer satisfaction and has almost complete autonomy over the customer experience. Can Android change all that? Will the ability to completely control the user experience prove to be to much for the average user or is this the beginning of things to come?

Only time will tell but for the moment, T-mobile is leaping over the competition by concentrating on putting customer service first and with Android taking them into the holiday season, it could pay off in a big way.

Read Rachel’s article here and show her some appreciation in the comments.

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Listen, I’m a google fanatic, gmail, gcal andreader are tools that run my day. Having access to them is all but essential for me to operate this site along with keeping track of tonights premiere of Heroes!!! With that in mind I came across this CNN article a few minutes ago and the idea is intriguing. Clearly we chalk this up to rumor only for the moment but nothing can be ruled out. While ad-supported email will intrigue some because a low cost or no cost offering is great and a competitive advantage against the likes of Verizon and AT&T. Thankfully the article points out exactly what I thought when I first saw the headline, T-mobile risks cannibalizing a portion of their steady blackberry income for customers who will love the idea of “free email.” Would that be a lot of customers? That’s anybodies guess but T-mobile has always been known as a low cost carrier and free, well there is nothing less expensive than free. I bet you all knew that already! Personally, I hate the idea of ad supported anything on my mobile, especially the likes of email and browsing, I want immediate access to my information and I don’t want to stick around while some girl tells me I just won a “free ipod nano.”

Its a short but interesting read.

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Alright, so users probably wouldn’t be getting video calling on the Wing, but we made easy work of it with Microsoft Paint. With the 3G up in The Big Apple, Sin City and Austin, and many more cities to come, it is time for T-mobile to expand create high speed services for users. Sure we could wonder down the music store way, or maybe offer brief clips of news, but with T-mobile’s promises of the fastest, and most innovative 3G services, why not introduce video calling.

We have been hearing some rumors that the HTC Kaiser is headed T-mobile’s way with 3G video calling. Rumor also has it that T-mobile is currently looking at the amount of demand there would be for video calling, prompting the idea for this article. Obviously these are just complete rumors, but that doesn’t mean a guy can’t have a little hope right? Lets ask Obama.

After spending billions back in 2006, T-mobile has 20 – 40 MHz of AWS spectrum in almost all the markets across the country. Why not be the first carrier to introduce video calling nationally?

Teenager-wise, those fortunate enough to afford phones and services that support this will be able to have some fun with video calling.

More importantly, this new service will attract what is likely one of T-mobile’s weaknesses, businessmen. With T-mobile offering video calling, they will no longer be thought of as the teen carrier with cheap phones, but a very viable option for businesses and families alike. We can see it now…. “Verizon has great phones, and great coverage, we have to go with them” “But Jim, T-mobile has video calling that will help our employees network better, in addition to their prices that are much better then their competitors. Plus, you can use your Wifi phone overseas to make video calls back to the US!” Well…you get the point. Now all T-mobile has to do is offer some kind of awesome international roaming deal (hint), and they will be the businessman’s favorite. T-mobile video calling; good or bad? Let us know what you think!

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Many people feel that T-Mobile has “dropped the ball” in regards to building their network to be bigger and better than the competition. They’ve been slow to release phones, slow to high speed data, lost their hotspots coverage at Starbucks to AT&T with no replacement in sight, and their advertising since the loss of Catherine-Zeta Jones has seemed, to some, to produce an adverse effect in attracting customers.

But have they really dropped the ball?

Over the past year, T-Mobile has worked to bring innovation to the wireless industry in the form of Hotspot@Home, the first VoIP offering by any cellular carrier – an inexpensive add-on to any plan – that offers unlimited minutes while connected to a WiFi network using “special” (UMA-enabled) phones. While the new service was mildly advertised and brought in a lot of customers, it mainly came across to consumers as a highly confusing campaign, one that would be more like a bait-and-switch tactic than an actual functional feature. Phones that could support this service, those with UMA built-in, were slim and news on any future phones was nearly non-existant. Advertising for the new add-on was scrapped, while any news of it was kept “on the down low” – left for only current T-Mobile users to advertise to friends and family as “their little known secret”.

In the meantime, T-mobile worked behind the scenes to get 3G high speed data to the masses, all the while keeping minute plans costs low and customer service helpfulness high. Now, T-Mobile is poised to launch a revamped Hotspot@Home, re-dubbed TalkForever II, with an aim at home phone service. 10 Phones that are able to take advantage of the soon-to-be-relaunched service are ripe to be launched soon, and T-Mobiles 3G network is rumored to be coming up this summer -emphasis on the rumor part

With a well known positive customer service reputation, low plan price points, up-and-coming low priced 3G, and unlimited-minutes-for-rock-bottom-prices H@H/TalkForever, T-Mobile has never been in a better position to add significant numbers to their subscriber base. It all adds up to rock solid competition in the US Cellular industry, and a message to everyone that T-Mobile has quite a few more tricks up it’s sleeve as it continues to grow.

It all comes down to one thing… that proverbial ball that some may say has been dropped? It’s not going anywhere.

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