Tag Archives: News/Articles

T-Mobile “clear winner” in Computerworld wireless customer satisfaction survey

Earlier today, Computerworld released the results of its wireless customer satisfaction survey for 2014, and it paints a glowing picture for T-Mobile. Our favorite carrier scored really well, particularly in customer survice and in the “performance relative to cost” categories. In fact, of the eight individual categories, T-Mo finished top in six of them. For the second year in a row, T-Mobile finished in first when it came to technical support … [read full article]

T-Mo now stocking NEW2U certified pre-owned phones in store?

Our contacts have informed us that retail brick-and-mortar stores now have the NEW2U certified pre-owned devices in stock. Previously, stores would have to submit a Ship-to fulfilment and have the devices shipped to the customer. We’re not exactly sure when the stock started arriving, so we could be a little late on this one. But, I still wanted to let you know that you can now get the phones in retail stores. Or so … [read full article]

T-Mobile announces Smartphone Equality, loyal low credit customers can now get great deals too!

John Legere took to YouTube in his very first Vlog to announce a new and exciting Uncarrier initiative. Unlike other moves, it’s not just about new plans and new offers. It’s about changing part of T-Mobile’s business practice in a way which will improve the experience of being a T-Mobile customer for the loyal subscribers. Especially those with low credit. From next week, regardless of how low their beginning credit is, customers who … [read full article]

Rumor: Google wants to launch its own wireless service, using T-Mobile and Sprint networks

Listen to a John Legere interview over the past few months and you’ll have undoubtedly hear his prediction that the wireless industry’s carriers are likely to be challenged by other, non-traditional carriers. Names like Facebook and Google have been thrown around in respect to other companies getting in on the wireless service game. His prediction could become reality sooner than we thought. According to a new report by The Information, Google is planning … [read full article]

MetroPCS launches new $50 unlimited 4G LTE plan

MetroPCS this morning announced that it’s launching the “undisputed best Unlimited LTE data plan” in the prepaid industry. For a limited time, customers can sign up and get unlimited LTE data for $50 per month. And if you sign up by April 5th, there’s no “pre-planned end date”, so you keep it. As well as kicking off these new unlimited plans, MetroPCS is offering a discount on a couple of budget smartphones. Customers … [read full article]

Samsung Galaxy S6 announcement expected on March 2nd at MWC 2015 [Rumor]

A new rumor this morning claims that Samsung will – yet again – choose MWC as the platform on which to showcase its next generation Galaxy S smartphone. The Korean tech giant is expected to announce the Samsung Galaxy S6 at an – as yet unconfirmed location – on Monday, March 2nd on the first day of MWC 2015 in Barcelona. This should come as no surprise, since the company made the Galaxy … [read full article]