Tag Archives: network quality

New JD Power Network Quality Study Shows More Work Ahead For T-Mobile

The last of the second volume of JD Power reports for 2013 has just arrived and needless to say, it’s a mixed message for T-Mobile. The Wireless Network Quality semi-annual Performance Study “evaluates wireless customers’ most recent usage activities in three areas that impact network performance: calling, messaging and data. Overall network performance is based on 10 problem areas that impact … [read full article]

T-Mobile First Carrier To Announce Nationwide HD Voice Network, Dramatically Improves Call Quality

T-Mobile’s announcing the availability of brand new HD voice enhancements now available on their network nationwide, beginning today. HD Voice “dramatically improves in-call voice quality for customers with capable smartphones.” T-Mobile says customers will hear a more “true-to-life” call experience and more “natural-sound.” To experience HD voice, both parties on a call must be using a capable T-Mobile 4G smartphone, … [read full article]