Tag Archives: FlexPay

T-Mobile To Phase Out FlexPay Accounts Beginning December 2011, Migrations Suggested To PostPaid

It was all the way back in July when we first got word that T-Mobile would stop offering FlexPay service and begin migrating customers to PostPaid or Monthly 4G plans in order to make account changes. Fast forward to today and news that T-Mobile’s FlexPay Care and Migrations team are to begin offering Grandfathered Postpaid rate plans to all eligible customers as a selling point to migrate. T-Mobile will begin it’s … [read full article]

T-Mobile’s FlexPay Service No Longer Available, Now Grandfathered In

Tis a sad sad day in the world of T-Mobile as we say a fond farewell to Flexpay which will no longer be sold effective July 24th, today. While we can’t say we are surprised given that T-Mobile hasn’t really use of the Flexpay offering in some time, we bid it adieu. Customers already on Flexpay are now Grandfathered in and can remain on their current offering. Flexpay customers looking to change … [read full article]

New Rate Plans Frequently Asked Questions

With T-Mobile’s rate plans set for a total makeover this Sunday there are plenty of questions to be asked. We’ve gotten our hands on a Frequently Asked Question worksheet for T-Mobile reps which might shed some light on the changes. There are quite a few questions so let’s get to it: IndividualPlans 1. Why is Messaging not available on the 1,000 minute Individual plan? Unlimited Messaging is a $10 add-on … [read full article]

T-Mobile Removing Flexpay Option, Bringing Deposits Back

There is little question that some sweeping changes may come about as T-Mobile begins its company-wide turnaround especially in light of recent quarterly numbers. One of the first steps taken to begin that process is to eliminate Flexpay across the board. It is our understanding that Flexpay never quite took off as T-Mobile hoped and given that, we aren’t surprised that it’s finally being retired. As we stated back in the … [read full article]

T-Mobile Pushing FlexPay Conversion To Postpaid, Proof FlexPay Is Going Away?

On the heels of yesterdays post regarding the rumors FlexPay will soon find itself sleeping with the fishes, T-Mobile asks reps to assist qualified FlexPay customers to switch to postpaid. What you see is what you get with this story so anything beyond what’s written on the image above is a guessing game at this point but it provides a little more evidence that something might be up with FlexPay.

T-Mobile Dropping Flexpay, Returning To Deposit Based System?

Combined with the introduction of a new, individual lower priced unlimited plan we’ve also received word through our ninjas that T-Mobile is preparing to kill off its Flexpay offerings and bring back a deposit based system for the activation of new service. Deposits will be based on credit qualifications with deposits ranging from the $50, $100, $200 to $400 range. According to our ninjas this change will take place around March … [read full article]

FlexPay Customers Experiencing Upgrade Issue

According to our sources, FlexPay customers are currently unable to upgrade their handset via My.T-Mobile.com. Symptoms include, an hourglass that is stuck on the webpage. T-Mobile Support Teams are working to resolve the issue, and at this time there is currently no estimated time as to when the issue will be resolved. Of course you could always give Customer Care a call, and upgrade through them, or you could head down to your local … [read full article]

T-Mobile SIM Unlock Policy Changes

If you’re one that travels quite a bit you probably unlock your T-Mobile  handset so you can use it overseas with another GSM carrier, and save yourself some of hard earned cash. Thanks to our trusty tipster, starting January 21st eligible FlexPay and PostPaid customers will be able to obtain a SIM unlock code after 40 days instead of 90 days. Eligible prepaid customers will be able to request a SIM unlock code after 60 … [read full article]

Move From FlexPay To Postpaid Starting January 18th

Are you a current FlexPay customer aching to move your account over to Postpaid, so you can take advantage of lower prices? Well now you can! Starting January 18th, T-Mobile will be launching a FlexPay to Postpaid coversion program, in which qualified FlexPay customers will be able to migrate their account over to a Postpaid account. Some of the benefits of a Postpaid account include, eligibility for upgrade discounts, the ability to add additional lines based on tenure, and elgibility … [read full article]