Tag Archives: ETF

80,000 “Break-up” letters later, T-Mobile widens ETF payment program to include U.S. Cellular and others

It’s been just over a week since T-Mobile announced its market-changing 4th phase of Uncarrier. The deal is the first of its kind to be introduced as a way to help customers (particularly families) get away from their contracts with other carriers by paying their early termination fees, and giving them money towards their old phones. Since then, more than 80,000 customers have posted “Break-up Letters” to social media by people who have … [read full article]

T-Mobile’s Uncarrier 4.0 plans – ETFs covered, $0 down on great phones and break-up letters written

As we heard a while back, this is T-Mobile’s next phase of Uncarrier. It’s not just a promotion that last just a few weeks. It’s here to stay. According to some surveys, 78% of customers would switch if someone paid their ETF. Legere made a joke about AT&T customers who could leave, take advantage of Uncarrier 4.0, then if you don’t like it, go back  and take advantage of AT&T’s $450 to switch offer. You’ve lost nothing. … [read full article]

Will T-Mobile’s “Uncarrier” Approach Eliminate Contracts, Revamp Marketing Campaign?

  Like all rumor stories, take everything below with a grain of salt and while we’re confident the details are accurate today, they could easily change tomorrow.  T-Mobile’s move to the “uncarrier” of the US wireless industry will kick into high gear later this month with some sweeping changes according to new info that just landed in my inbox. According to the newly arrived intel, T-Mobile will kick their uncarrier efforts off … [read full article]

T-Mobile Sends Reminder For Upcoming Domestic Data Use

We’re going to shift gears a little this evening and move away from exciting phone news over the last 24 hours and do a quick refresh on T-Mobile’s upcoming Domestic Data Roaming changes. We’ve already gone in-depth with the upcoming changes and for those of you that received an email this past weekend, it should highlight exactly what we’ve already covered. We won’t to go into much detail, instead I urge … [read full article]

T-Mobile Confirms New Domestic Data Roaming Plans, Posts FAQ

While it’s been up for a few days, we just got word of a FAQ in T-Mobile’s support forums highlighting the upcoming changes to their domestic roaming policy beginning on April 5th, 2012. Most importantly, this FAQ confirms our leaked information that such changes were taking place along with any material changes to the Terms and Conditions of your contract term. So why is T-Mobile making this change? “To continue providing the … [read full article]

T-Mobile To Increase Regulatory Fee, Doesn’t Allow You To Exit Contract

Word has gotten out that T-Mobile has been sending out notices like the one seen in the image above regarding an upcoming increase in T-Mobile’s Regulatory Programs Fee. While plenty of you have emailed in the last 24 hours with hopes this might give you an escape from your T-Mobile contract we don’t believe that is the case. T-Mobile’s dedicated page to Regulatory Programs Fees highlights that any change doesn’t mandate a … [read full article]

Sprint Targeting T-Mobile Customers Unhappy With AT&T Deal?

I’ve been going back and forth on writing this all day even so it was sent my way last night. At first glance it appears as though Sprint is prepared to grab up all the T-Mobile customers it can between now and July 23rd, 2011. If for some reason the AT&T/T-Mobile deal doesn’t go through customers who ported into Sprint during that timeframe will be allowed to port back to T-Mobile ETF … [read full article]

T-Mobile Changes Early Termination Policy

Last week, T-Mobile modified its Early Termination Fees (ETF) policy. Customers will no longer be able to cancel service without an ETF when moving out of a T-Mobile coverage area or overseas. This policy went into effect February 8th and will not affect customers who cancelled service (without paying the ETF) before February 8th. Additionally, this new policy change does not apply to customers moving overseas due to military deployment. What … [read full article]

Google Reduces Nexus One “Equipment Recovery Fee”

The FCC has been eye-balling the four major U.S. carriers regarding Early Termination Fee’s and when Google dropped their bombshell, it certainly raised some eyebrows. Thankfully, Google has thought twice about their own ERF on the Nexus One. Starting today, Google has reduced the “Equipment Recovery Fee” on the HTC Nexus One from $350 to $150. While its better and a recognition of the disapproval of the original outrageous fee, all the major players still have … [read full article]

Changes In Pricing Plan Overages Coming September 1

Bringing pack Catherine Zeta Jones to spearhead your MobileMakeover campaign is a mighty fine idea and T-mobile, we thank thank thank you for doing so. That being said, it appears as though everything can’t be sunshine and rainbows. Word came down yesterday that starting July 27th, customers will start receiving snail mail notifications stating that effective September 1st T-mobile is increasing their per … [read full article]