Tag Archives: Consumer reports

Consumer Reports Calls Samsung Galaxy S 4 “Top-Rated” Smartphone

Consumer Reports may have lost some of its luster in recent years thanks to the onslaught of smartphone rankings across the web. Still, when Consumer Reports talks, people listen and that’s why we’re taking note of their new choice for “top-rated smart phone.” According to the report published yesterday, the Galaxy S 4 dethroned the LG Optimus G which sat in the top spot for several months. The S4 has an excellent … [read full article]

Consumer Reports Rates The Top 3 Phones For T-Mobile

I’ll readily admit that I don’t place nearly the same emphasis on Consumer Reports buying decisions as millions of other shoppers. That said, the three devices Consumer Reports picked will come as no surprise at all, nor will the neck and neck results in their ratings. Samsung Galaxy S III — 78 HTC One S — 77 Samsung Galaxy Note II — 76 Without access to the full article, it’s … [read full article]

Consumer Reports Says Verizon Top National Carrier, AT&T Worst

I wish I could start this post off by saying “what a difference a year makes.” Unfortunately, a new Consumer Reports survey places T-Mobile behind Sprint and Verizon, right in line with how they performed 12 months ago. The survey, which determines scores based on voice and data service quality, staff knowledge, and issue resolution show that Verizon continues to hold down the top spot, followed by Sprint, T-Mobile and AT&T in last … [read full article]

New myTouch, myTouch Q Smartphones Missing A Megapixel?

A bit of a mystery is surrounding T-Mobile’s newest myTouch devices as a new Consumer Reports story reveals these devices, which are billed as having 5 megapixel cameras — only have 3.9 megapixel cameras. According to the report, the problem is a limitation in the camera’s shooting modes, which shows that the myTouch line has only one format, which yields an image of 16×9 made up of 2560 x 1536 pixels, or … [read full article]

Consumer Reports Survey Lists AT&T As Least Satisfying Wireless Company, T-Mobile Brings Up The Middle

Looking for a reason to continue hoping the AT&T deal doesn’t go through with T-Mobile? Try a Consumer Reports survey that places AT&T dead last in both postpaid and prepaid categories for customer satisfaction. While Consumer Report surveys aren’t always weighed with the utmost of accuracy, the result of the 22 metropolitan areas breakdown didn’t result in any cities giving AT&T the top position for wireless satisfaction. T-Mobile on the other hand took … [read full article]

T-Mobile Bests AT&T In Customer Satisfaction Survey

One of the biggest points echoed by T-Mobile customers when the topic turns to a potential AT&T merger is what will happen to their company’s praised customer service? While all wireless customer service departments are imperfect, T-Mobile has proven time and time again they are diamond in the rough and have the JD Power awards to support that statement. Thanks to Consumer Reports we have a look at how people really … [read full article]

T-Mobile Ranks Second In Customer Service According To Consumer Reports

One of the T-Mobile claims to fame has always been outstanding customer service in an industry known for anything but that. A JD Power favorite, T-Mobile has seen an increased need for outstanding customer service support with the Sidekick debacle and outage that caused widespread anger against T-Mobile for being so quiet regarding the issue. Either way, Appleinsider points out that T-Mobile, while scoring behind Verizon, was found to be superior to … [read full article]