Tag Archives: call center

US Labor Department Says T-Mobile USA Moved Jobs Overseas As It Closed Call-Centers

The U.S. Labor Department recently discovered that T-Mobile USA moved jobs overseas after it closed local call-centers amid layoffs of U.S. employees. A Bloomberg report says that the Labor Department findings contradict the company’s claim and provides for workers to apply for government help. “The workers’ firm has acquired from a foreign country services like or directly competitive with services supplied by the workers which contributed importantly to worker group separations at … [read full article]

Has T-Mobile Hired Advisors To Sell Wireless Towers?

T-Mobile has hired TAP Advisors LLC to help explore the option of selling the company’s wireless towers and raise cash. Deutsche Telekom hired the New York bank to continue the search for a buyer after an attempt to sell off the company’s towers failed last year said people familiar with the matter. A tower sale could raise as much as $3 billion, according to an estimate by Kevin Smithen, an analyst at … [read full article]

The FCC Hits Back At AT&T, Reminds Us They Would Have Cut Jobs No Matter What

After AT&T’s tactless attack on the FCC this morning all but accused them of grossly misjudging the fortunes of T-Mobile, the FCC has fired back with their own brief statement. In a short period of time, T-Mobile has re-emerged as a vibrant competitor in the mobile marketplace. Competition benefits all wireless consumers. The bottom line is that AT&T’s proposal to acquire a major competitor was unprecedented in scope and the company’s own … [read full article]

AT&T Points Fingers At FCC After T-Mobile Layoff Announcements

I’m a little both shocked at the way AT&T Senior Executive Vice President of External and Legislative Affairs is handling the T-Mobile call center announcement. Someone should tell this man using layoffs to point fingers at the FCC and all but accuse them of being responsible blows my mind. Lecturing the FCC by acting like everyone involved are schoolchildren reeks of amateur hour. This guy needs a wake up call in humility. … [read full article]

T-Mobile Announces The Closing Of Seven Call Centers Around The Country

There are stories I hate writing and there are stories I REALLY hate writing, this goes beyond either of those as T-Mobile (internally I might add, though it’s bound to become public anyway as employees find out) announces they are closing down 7 of their 24 call centers. In a move that is likely to shore up finances the company will need to boost operations, close to 3300 employees will be out of … [read full article]