After the FCC confirmed last month that U.S. wireless carriers broke the law by selling customers’ real-time location data, a new report says that all four major operators will face fines. T-Mobile, AT&T, Sprint, and Verizon are all expected to be hit with fines that could be at least $200 million in total. The fines will be officially … [read full article]
After coming out on top in J.D. Power’s U.S. Wireless Customer Care report earlier this month, T-Mobile has now finished first in another J.D. Power ranking. J.D. Power today released its 2020 U.S. Wireless Purchase Experience study, and T-Mobile finished first among the postpaid “Full-Service Carriers” with 863 points out of a possible 1,000. T-Mo was also the only carrier to finish above the segment … [read full article]
The FCC announced today that some U.S. carriers violated federal law, and one of them may be T-Mobile. FCC Chairman Ajit Pai has confirmed that “one or more wireless carriers” broke the law by selling customers’ real-time location data. Pai said in a letter to the Committee on Energy and Commerce that the FCC’s Enforcement Bureau conducted an “extensive investigation” into the … [read full article]
T-Mobile and other major carriers appear to be having some issues this morning. There are reports of outages affecting T-Mobile, Verizon, Sprint, AT&T, and others along the East Coast today, with many complaints coming from the Carolinas. Down Detector [read full article]
Opensignal today released its newest report on the state of U.S. mobile networks, and it shows that T-Mobile has made improvements over the past six months. In all, T-Mobile walked away with one award and one draw in the Opensignal Mobile Network Experience Report for January 2020. It came out on top in the Upload Speed Experience category with a speed of 8.6Mbps, an 18% increase … [read full article]
RCS messaging support among the U.S. carriers has been a bit spotty to date, but now the four big operators say that they’re working to change that. T-Mobile, Verizon, Sprint, and AT&T today announced that they’ve formed a new joint venture called the Cross Carrier Messaging Initiative (CCMI). The group is working to develop and deploy a messaging service based on the Rich Communications … [read full article]
T-Mobile is teaming up with other carriers and state attorneys general to fight robocalls. The new partnership includes T-Mobile, AT&T, Verizon, and Sprint, as well as several smaller carriers like U.S. Cellular and Charter and 51 state attorneys general. As part of the agreement, the carriers have agreed to deploy STIR and SHAKEN technologies to combat robocalls for their customers. T-Mo first deployed STIR and SHAKEN [read full article]
Normally when T-Mobile is talking about AT&T, it involves John Legere mocking the big blue carrier. But today T-Mobile and AT&T are teaming up. T-Mobile and AT&T today launched cross-network call authentication using the SHAKEN and STIR standards. These are the technologies that power T-Mo’s Caller Verified feature, and they verify that an incoming call is actually from the number listed on your caller … [read full article]
J.D. Power’s latest report on U.S. carrier customer care is out, and T-Mobile has come out on top once again. In its 2019 U.S. Wireless Customer Care Performance Study – Volume 2 report, T-Mobile beat out the other major U.S. carriers with a score of 847 points out of 1000. That beats [read full article]
Ookla today released its latest report on the state of mobile networks in the U.S., and T-Mobile has improved its network since last year’s report. In its mobile network performance report, Ookla gave T-Mobile a Speed Score of 30.94. That’s up from 27.86 one year ago and … [read full article]
