Tag Archives: AT&T

T-Mobile Bests AT&T In Customer Satisfaction Survey

One of the biggest points echoed by T-Mobile customers when the topic turns to a potential AT&T merger is what will happen to their company’s praised customer service? While all wireless customer service departments are imperfect, T-Mobile has proven time and time again they are diamond in the rough and have the JD Power awards to support that statement. Thanks to Consumer Reports we have a look at how people really … [read full article]

U.S. Senate Subcommittee To Hold Hearings On Proposed AT&T/T-Mobile Deal

The United States Senate has announced that hearings will be held by the Senate Judiciary committee into the AT&T / T-Mobile merger to determine if consumer competition would be reduced in light of the merger. It’s fine and good to see that the Senate is taking up the proposed merger however the same situation occurred in the very same committee with the Comcast-NBC merger and that was ultimately approved so I’d keep … [read full article]

FCC Commissioner Michael Copps “Not Pleased” With Proposed AT&T/T-Mobile Deal

FCC Commissioner Michael Copps confirmed to C-SPAN during an interview that he isn’t happy about the proposed acquisition of T-Mobile by AT&T. Copps is concerned about the “amount of power and influence the merged company would hold, given that two companies would virtually control the wireless landscape.” In Copps own opinion, the deal will prove more difficult to approve than the Comcast-NBC Universal which he voted against but was ultimately approved. Copps … [read full article]

So What Will A T-Mobile / AT&T Network Look Like?

Let’s put aside rumors of AT&T having to divest parts of the T-Mobile network in order to receive FCC and DOJ approval as we look at what the two conjoined networks could look like. Fierce Mobile acquired some images courtesy of American Roamer, an “independent source of wireless carrier network coverage and spectrum information” has gone and done just that. In this block of pretty pictures of the US wireless … [read full article]

AT&T CEO Randall Stephenson Says T-Mobile Merger Immediately Improves Reliability

Speaking to the Council on Foreign Relations Randall Stephenson, CEO of AT&T reiterated that the proposed AT&T/T-Mobile deal would not create a “duopoly” as most customers have five or more mobile choices and that costs would decline further as mobile broadband traffic grows. Someone needs to tell me where Randall Stephenson gets his fairy magic. His belief is that the overnight addition of T-Mobile to the AT&T portfolio is going to “immediately … [read full article]

Sprint Releases Official Statement In Opposition Of AT&T / T-Mobile Merger

While Sprint CEO Dan Hesse has already stated his position on the proposed AT&T and T-Mobile merger, Sprint has now released a formal statement in opposition. In no uncertain terms Sprint calls any passage of the deal a path to a duopoly in the marketplace with AT&T and Verizon “overwhelmingly” controlling the US wireless market. I couldn’t agree with Sprint anymore and yet our concerns go beyond the “duopoly” Sprint accuses … [read full article]

Shocker: T-Mobile Customers Overwhelmingly Disapprove Of AT&T Merger

The good folks over at eWeek posted an article yesterday stating that T-Mobile customers have “expressed anxiety and outrage” over the AT&T/T-Mobile merger. As anti-AT&T sentiment builds across the web from angry T-Mobile customers, the question is, where do they go from here? Assuming that T-Mobile customers can’t stomach the notion of becoming an AT&T customer, Sprint and Verizon are the only two national options left. Of course, an entirely … [read full article]

T-Mobile Releases Letter Addressing Customer Concerns Regarding AT&T Deal

Judging by our blog comments, Twitter comments and Facebook posts there is a terrible amount of confusion regarding the AT&T/T-Mobile buyout. In order to try and quell customer fears, confusion and anger over the upcoming deal T-Mobile has released a short statement from company COO Jim Alling attempting to address the major concerns customers may have. Most important is the message that T-Mobile is conducting business as usual. They are still an … [read full article]

TmoNews Hands On With Rocket 3.0, We Test Out HSPA+ 42

T-Mobile isn’t ready to secede the speed wars to Verizon just yet with a first real world look at their recently announced HSPA+ 42 network in Las Vegas, New York and Orlando. So how does T-Mobile’s 4G HSPA+ 42 network work in the real world? Fast, VERY fast. As you can see in the image above we were hitting download speeds around 24 – 25 Mbps and uploads speeds from around … [read full article]