Tag Archives: Apple

T-Mobile Continues Unlocked iPhone Readiness Campaign

T-Mobile’s efforts to prepare their front-line employees for unlocked iPhone support continues with yet another document discovered that highlights the steps taken to ready an unlocked device for T-Mobile’s network. This particular list discusses “Onboarding the iPhone” for employees, or a way to help them become more productive in assisting customers with unlocked devices. There are a few prerequisites necessary to get started, including having a microSIM, which can likely be obtained … [read full article]

JD Power Releases New Wireless Smartphone Customer Satisfaction Study

A brand new JD Power Wireless Smartphone Customer Satisfaction Study for the first six months of 2012 shows Apple as the highest ranked company in customer satisfaction among smartphone manufacturers. In a move that may or may not surprise some of you, HTC edged out Samsung as the highest ranked Android manufacturer with Motorola and LG following up in third and fourth place. The Wireless Smartphone Customer Satisfaction Study measures satisfaction in several … [read full article]

T-Mobile To Have Unlocked iPhone Displays In Store Demonstrating Refarmed Network?

Our confidence level with this story is pretty high considering the sheer number of reports starting to come in regarding the idea that T-Mobile will have unlocked iPhone’s displayed in store running on T-Mobile’s 3G network. We’re pretty short on details but we do know that store managers were asked to activate a new microSIM before the end of August, but not told what device it would used with. All the intel streaming … [read full article]

T-Mobile Continues To Prepare For “iPhone 5” Response

The unfortunate T-Mobile iPhone news continues to roll in and let us know that it remains unlikely T-Mobile will be unveiled as an official iPhone partner later this month when Apple announces it’s next-generation iPhone. Along with preparing retail employees for “selling against the iPhone,” we’ve just received the above image which shows that T-Mobile is preparing their “iPhone Response — Phase 2” for September 21st through October 1st. Unfortunately, we have … [read full article]

Rumor: T-Mobile “All Hands Day” Set For September 21st – 24th

  With all the iPhone and refarming news we’ve seen come out of T-Mobile in the past few days, or really come through us in the past few days — our curiosity is again piqued as word drops that T-Mobile is holding “all hands days” from September 21st-24th. Coincidentally, these are the same days that AT&T and Verizon are both rumored to have employees working with the release … [read full article]

T-Mobile Galaxy S II Maintenance Update Removes Universal Search

Yesterday’s update for the Galaxy S II on T-Mobile may have peaked our interest with the addition of an ISIS update, but it’s the remove of Universal Search that our attention today. An eagle-eyed Android Police reader, along with a host of you in the comments and on Twitter caught the removal of the feature from the device after the update. It’s unfortunate to see the removal of the feature, which now … [read full article]

Samsung Says It’s Willing To Modify Phones To Avoid Apple Ban

  Samsung confirmed on Tuesday that it will modify its smartphones if it fails to successfully fight Apple’s request to have devices banned in the US. Apple’s request to ban 8 smartphones in the US will not see a December 8th hearing to discuss the injunctions Apple wants to impose on Samsung’s products. Until the December 6th hearing, neither side can discuss any new injunctions until the hearing at the end of the … [read full article]

T-Mobile Readying Flyers Aimed At Unlocked iPhone Use And Savings Over AT&T

T-Mobile’s efforts to bring unlocked iPhone customers into stores certainly seems to be heating up as we just got our hands on some flyers that may be apart of T-Mobile’s marketing strategy. The flyers are pretty simple, showing the savings T-Mobile customers will discover when they leave pesky AT&T behind. For those of you who don’t think the iPhone on T-Mobile’s network is a boost or will draw customers, a four-store pilot (which … [read full article]

T-Mobile Adding microSIM Kits For iPhone 4/4S, Training Employees For “Selling Against The iPhone”

Based on both pieces of information that just came into our inbox, we’re trying to draw two conclusions, one that T-Mobile isn’t getting the iPhone 5, which shouldn’t surprise anyone. The second is that with the receipt of new Monthly4G microSIM kits supporting the iPhone 4 and iPhone 4S, T-Mobile is close to announcing some news about their network refarm. The second bit of interesting news comes from the second image and the … [read full article]