Tag Archives: Allowance

Update on legacy plan to Simple Choice switch confusion: You shouldn’t be losing data

A week ago, we pushed out an article asking how you felt about T-Mobile strategy in switching customers from older, legacy plans to new Simple Choice offers. It became clear beforehand that a number of customers weren’t happy about moving to a new plan and potentially losing allowances, or being pushed on to a plan without their permission. Having … [read full article]