In what can only be attributed to yesterdays disappointing showing by T-Mobile in the JD Power award category for best wireless customer care, Chief Executive Philip Humm has sent (all T-Mobile) customers a “personal note.” I think it’s clear that this statement is a direct response to the … [read full article]
T-Mobile is celebrating their recent milestone of 500,000 fans on Facebook with a special coupon offer for 30% off any one accessory at your local T-Mobile store. “We’ve reached a huge milestone because of you. To celebrate, enjoy 30% off any accessory in our stores. Here’s to another half million!” The offer expires on June 30th so you’ve got plenty of … [read full article]
T-Mobile is on the offensive today, hoping to get word out about their own disappointment on today’s fourth place JD Power wireless customer care awards. While we’ve already got two internal statements covered inside our earlier post, this is the official media statement being circled around courtesy of T-Mobile’s PR team. I appreciate T-Mobile’s recognition of their own … [read full article]
It’s rare that we preview and throw our weight behind an app on TmoNews, as a carrier-specific blog I haven’t attempted to cover a lot of outside of T-Mobile’s purview. Sometimes an app comes along that’s worth bringing your attention to and given the recently leaked upcoming changes for T-Mobile’s domestic roaming policy, we … [read full article]
HTC is acknowledging this morning a software flaw found on some of their Android phones that openly offers secure credential across any Wi-Fi network they are connected with. A report from TheNextWeb shows that there is little in the way of stopping someone from grabbing this information and using it for mischievous purposes. The … [read full article]
This is one report I’m truly disappointed to write as I feel the mighty have fallen. T-Mobile, once an all-star in the customer service field with enough JD Power awards to fill an entire trophy room, has fallen to fourth place in the most recent JD Power Wireless Customer Care report announced this morning. Don’t get me wrong, [read full article]
Chalk up another forthcoming T-Mobile device we can’t name in the form of the Samsung SGH-T769. It was back on January 25th that we identified the SGH-T999 user agent string and while we believe it’s the Samsung Galaxy S Blaze 4G, … [read full article]
If you’re looking to pick one of T-Mobile’s two Samsung Galaxy Tab tablets you’ll be happy to know as of February 1st, T-Mobile has introduced two new rebates for both the Samsung Galaxy Tab 10.1 and [read full article]
Lookout original myTouch 3G owners, we’re going back in time today as T-Mobile has released some info on a software update heading your way. Unfortunately, this update is rather “minor” as updates go, but it does allow for the application of a Google security fix. Unfortunately for any myTouch 3G owners out … [read full article]
Last week we ran a story showing off a recent T-Mobile inventory report highlighting a number of handsets T-Mobile was preparing to send to the smartphone graveyard. As it turns out, some of that information was right and some of it apparently, was not. We can’t say for certain why the first report had…what now appears to be incorrect information, but … [read full article]
Any rumors, stories, tips, leaks or hints surrounding a Samsung Galaxy S III announcement at Mobile World Congress in the coming weeks can now be put to rest as TechRadar received a statement from Samsung directly pertaining to the launch of the Galaxy S … [read full article]
I’ll be the first to admit that while I understand some folks consider cell phone insurance a miscellaneous and/or unnecessary monthly cost, it’s helped me out a few times over the years. Most importantly, it’s saved me a lot of money during those instances I had to take advantage of it than shelling out the price of a whole new phone. With that in … [read full article]
