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My T-Mobile service is out of action

Chances are, if you’ve tried to access your My T-Mobile account online over the past 24 hours, you’ve failed. Account management site shows a “we’ll be back” message complete with picture of what – presumably – is the tech engineers’ team taking a canoe out for a stroll. We’ve been sent a number of emails by readers upset at not being able to access their accounts over the past few hours, so it’s … [read full article]

Free MLB at Bat Premium subscription offered to T-Mo customers, again

Over the past few years, T-Mobile has been offering its customers free access to the popular MLB At Bat app. Complete with premium season subscription. And is set to do so again this year. From May 1st, customers will be able to download the app and get a season subscription worth $19.99 for free. MLB at Bat Premium lets you: Stream the MLB.TV Game of the Day (blackout restrictions apply) Track every pitch … [read full article]

LG Optimus L90 on T-Mobile gets Android 5.0 Lollipop update

Those of you with yet-to-be updated flagship smartphones, look away now! T-Mobile has pushed the Android 5.0 update for LG’s Optimus L90. The device’s support page notes that the update started its rollout two days ago beginning April 28th and should be available over-the-air and via manual pulldown. As with the previous LG Lollipop updates, it’s a staggered rollout, and will be made available randomly to all L90 users. We had a couple … [read full article]

At least one T-Mobile Galaxy S6 Edge user has Android 5.1.1 update

According to one XDA-Developers forum member, T-Mobile has started its rollout of Android 5.1.1 for the Samsung Galaxy S6 Edge. And by “rollout” we mean, one person has it so far, as far as we know. This strikes us as strange for a couple of reasons, primarily because T-Mobile devices generally don’t get software updates that quickly. Especially not skinned Samsung devices. (Galaxy Note 4, anyone?) Exactly how, then, this … [read full article]

User complaints of T-Mobile LTE speed “throttling” get John Legere’s attention

A couple of days back, a thread on Reddit started with a user complaining that they had experienced what they believed was throttling. As you’d expect, with a topic like that, the thread soon exploded and now has over 300 comments from people who are customers, fans and even employees of T-Mobile. Some are insinuating that customers are subject to throttling once they start reaching high levels of data usage. … [read full article]

T-Mobile Q1 2015 earnings call reaction: It’s going to get even better

With the earnings call well and truly behind us I’ve had some time to think and ponder on some of the talking points. It’s easy when looking at numbers and figures to get bogged down by statistics and financials. I find it takes time, and a purposeful step back sometimes to get the big picture. And perhaps see what’s next. Thanks to a review I’m working on for PhoneDog and LG’s launch event, I was kept busy … [read full article]

Alcatel OneTouch Pop Astro lands on T-Mobile – 4.5-inch smartphone for $149

A few days ago we were sent some information on an upcoming budget smartphone by Alcatel OneTouch. We had virtually all the specifications of the device, but no price. Today, Alcatel OneTouch has officially announced its latest affordable device and it costs a tad more than I’d initially predicted. Key features of the POP Astro include: 4.5-inch qHD TFT display – 960×540 pixels … [read full article]

Watch T-Mobile’s Q1 2015 earnings call livestream here

At 10am Eastern (7am Pacific) T-Mobile will launch in to its quarterly earnings call. And the third one in a row with a social element. Customers, media, fans and analysts can all get involved either through the usual call-in options or by tweeting questions to @TMobileIR using #TMUSearnings. And if you want to tune in and watch the entire call as it happens, fear not, we have you covered. T-Mobile … [read full article]

T-Mobile Q1 2015 results are in – 1.8 million total net adds, 1.3% postpaid churn

T-Mobile has just published its results for the 1st quarter of 2015 and – as it has done for the past few quarters – it’s looking very good for our favorite magenta-colored carrier. Among the highlights for the first three months of this year were record postpaid churn, strong postpaid subscriber growth and service revenue growth. . Subscribers There are number of key highlights when looking at the subscriber additions for the first … [read full article]