Latest News

T-Mobile Releases Statement Regarding JD Power Showing

T-Mobile is on the offensive today, hoping to get word out about their own disappointment on today’s fourth place JD Power wireless customer care awards. While we’ve already got two internal statements covered inside our earlier post, this is the official media statement being circled around courtesy of T-Mobile’s PR team. I appreciate T-Mobile’s recognition of their own disappointment and I truly believe they can bring the level of service we expect … [read full article]

Concerned About Your Data Usage While Roaming, Try Onavo

It’s rare that we preview and throw our weight behind an app on TmoNews, as a carrier-specific blog I haven’t attempted to cover a lot of outside of T-Mobile’s purview. Sometimes an app comes along that’s worth bringing your attention to and given the recently leaked upcoming changes for T-Mobile’s domestic roaming policy, we bring you Onavo. Onavo is a Android/iOS application designed to help watch your data usage and control your … [read full article]

HTC Says Some Of Its Handsets Leak Wi-Fi Passwords

HTC is acknowledging this morning a software flaw found on some of their Android phones that openly offers secure credential across any Wi-Fi network they are connected with. A report from TheNextWeb shows that there is little in the way of stopping someone from grabbing this information and using it for mischievous purposes. The flaw affects a number of HTC devices, however, the Sensation 4G is the only T-Mobile device … [read full article]

Newest JD Power Report Shows T-Mobile Dropping To Fourth Place For Customer Service

This is one report I’m truly disappointed to write as I feel the mighty have fallen. T-Mobile, once an all-star in the customer service field with enough JD Power awards to fill an entire trophy room, has fallen to fourth place in the most recent JD Power Wireless Customer Care report announced this morning. Don’t get me wrong, I had early signs this was happening as I reported back on January 27th … [read full article]

Samsung SGH-T769 Passes Through The FCC, User Agent String Appears

Chalk up another forthcoming T-Mobile device we can’t name in the form of the Samsung SGH-T769. It was back on January 25th that we identified the SGH-T999 user agent string and while we believe it’s the Samsung Galaxy S Blaze 4G, we can’t say anything with 100% certainty. Given that Samsung has all but maxed out its T9x9 model numbers, we’re not sure if the T769 is high-end, mid-range or somewhere … [read full article]

T-Mobile Drops The Price On The Samsung Galaxy Tab 10.1, Galaxy Tab 7.0

If you’re looking to pick one of T-Mobile’s two Samsung Galaxy Tab tablets you’ll be happy to know as of February 1st, T-Mobile has introduced two new rebates for both the Samsung Galaxy Tab 10.1 and Samsung Galaxy Tab 7.0. T-Mobile increased the mail-in rebate amount from 50 to $100 while the no contract and upfront 2 year costs stay the same. However, both tablets are now $50 less net after … [read full article]

myTouch 3G Receiving Software Update, Allows For Google Security Fix

Lookout original myTouch 3G owners, we’re going back in time today as T-Mobile has released some info on a software update heading your way. Unfortunately, this update is rather “minor” as updates go, but it does allow for the application of a Google security fix. Unfortunately for any myTouch 3G owners out there, Google no longer supports Android 2.2.1 Froyo for any further OS updates, however this update is just a bug … [read full article]

Updated Inventory Sheet Offers New Details For LG myTouch Line, Sensation 4G

Last week we ran a story showing off a recent T-Mobile inventory report highlighting a number of handsets T-Mobile was preparing to send to the smartphone graveyard. As it turns out, some of that information was right and some of it apparently, was not. We can’t say for certain why the first report had…what now appears to be incorrect information, but we now have the most recent inventory report which does reflect a … [read full article]

Samsung Confirms Galaxy S III Announcement Coming “First Half Of Year” At Dedicated Event

Any rumors, stories, tips, leaks or hints surrounding a Samsung Galaxy S III announcement at Mobile World Congress in the coming weeks can now be put to rest as TechRadar received a statement from Samsung directly pertaining to the launch of the Galaxy S III: “Samsung is looking forward to introducing and demonstrating exciting new mobile products at Mobile World Congress 2012. The successor to the GALAXY S II smartphone will be … [read full article]

T-Mobile Holding Open PHP Enrollment For Month Of February?

I’ll be the first to admit that while I understand some folks consider cell phone insurance a miscellaneous and/or unnecessary monthly cost, it’s helped me out a few times over the years. Most importantly, it’s saved me a lot of money during those instances I had to take advantage of it than shelling out the price of a whole new phone. With that in mind, T-Mobile has marked February as a PHP Open … [read full article]

Nokia Lumia 710 Drops Down To $39.99 On T-Mobile.com

The Nokia Lumia 710 on T-Mobile hit store shelves for $49.99 when it launched three weeks ago as T-Mobile’s newest Windows Phone. Three weeks later T-Mobile is already making some price adjustments to the Lumia as it’s now listed for $39.99, ten dollars less than what we saw last week on T-Mobile.com. There is no indication that the the $39.99 pricing is a limited time offer so we’re thinking it’s a permanent … [read full article]

T-Mobile Adds FamilyWhere Check-In Service, Keep Tabs On The Family

T-Mobile has added a new family locator service to its suite of carrier-specific Android apps this morning. T-Mobile Android owners will now find FamilyWhere, powered by Location Labs’ Safely software, in the Android market on their smartphones. With FamilyWhere, family members will be able to find each other from their phone or browser, even if the other family phones aren’t equipped with a GPS radio. T-Mobile’s press release says in 2011, more than … [read full article]

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