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T-Mobile wins J.D. Power wireless customer care study again, says new iOS app launching today

It’s happened again, everyone. T-Mobile has received the highest rating in the latest J.D. Power Wireless Customer Care Study. The latest J.D. Power Wireless Customer Care Full-Service Performance Study shows T-Mobile edging out AT&T with a total score of 802 to 800. Meanwhile, Verizon scored 786 and Sprint brought up the rear with 755. J.D. Power says that T-Mo does particularly well with its … [read full article]

Alcatel OneTouch Fierce XL with Windows 10 Mobile appears on T-Mobile support site

Alcatel OneTouch confirmed last month month that its Fierce XL with Windows 10 Mobile would be launching on T-Mobile. Unfortunately, Alcatel OneTouch didn’t have a launch date to share, saying only that the Fierce XL would be released “in the coming weeks.” We’re now one month out from the announcement and there’s still no precise launch date, but it looks like we could be nearing release. … [read full article]

ZTE Falcon 4G LTE mobile hotspot launching at T-Mobile on February 12

UPDATE: T-Mobile’s support page for the ZTE Falcon is live, and it reveals more information about the new hotspot. The Falcon has support for UMTS 850, 1700/2100, and 1900MHz as well as LTE bands 2, 4, and 12. It’s got 128MB of RAM, 256MB of ROM, and supports Wi-Fi 802.11 b/g/n.   ZTE today unveiled the Falcon, a new LTE mobile hotspot that’s hitting T-Mobile shelves later … [read full article]

T-Mobile kicks off fourth line free promo, four Unlimited LTE lines are $150 per month

To celebrate its performance in yesterday’s OpenSignal network report, T-Mobile is kicking off new deals for families. T-Mobile’s new offers include its “best-ever pricing for families” on 10GB and Unlimited LTE lines as well as giving families their fourth line free. Under these deals, four Unlimited LTE lines will cost $150 per month. If you need more lines, you can add … [read full article]

T-Mobile wins most awards in OpenSignal network comparison, including fastest average 4G LTE download speed

T-Mobile is currently battling Verizon in the #BallBusterChallenge to see whose network is superior, but today a new report shows that T-Mo’s network is faster than its competition. OpenSignal today published its latest State of Mobile Networks: USA report, and in it, T-Mobile wins out for fastest 4G LTE download speeds. T-Mo’s average speed for the testing came out to 12.26Mbps, edging … [read full article]