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T-Mobile buy one, get one free deal on high-end Samsung phones happening August 6

T-Mobile today announced a new offer on Samsung smartphones, and it’ll only be available tomorrow, August 6. With this deal, you can purchase one of Samsung’s high-end smartphones and get another for free. Both phones must be purchased on an Equipment Installment Plan (EIP), and the second phone will need to be on a new line of service. Once you get your phones, you’ll receive credits on your monthly bill for 24 months to cover the … [read full article]

Next week’s T-Mobile Tuesday includes free eCookbook, chance to win Galaxy Note 7

If you took advantage of this week’s T-Mobile Tuesdays offers, today’s the day that you get to see Suicide Squad for free. Today is also the day that we learn what gifts T-Mo has planned for next Tuesday. T-Mobile today revealed the gifts that it’s got planned for the August 9 edition of T-Mobile Tuesdays. Included is a free copy of Claudia’s Cocina, a Mexican cookbook from MasterChef season 6 winner Claudia Sandoval. The … [read full article]

Advertising group recommends T-Mobile make ‘Ditch and Switch’ campaign more clear

Last year, the National Advertising Division recommended that T-Mobile discontinue some of the claims it was making in its “Ditch and Switch” ad campaign. T-Mobile appealed the decision to the National Advertising Review Board, another unit of the advertising industry’s self-regulatory system, and now the NARB’s decision has come out. The National Advertising Review Board has recommended to T-Mobile that they better explain to consumers the terms of their “Ditch and Switch” campaign. First, the … [read full article]

T-Mobile says that its network coverage will match Verizon’s within next 12 months

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T-Mobile did pretty well in two separate U.S. network comparisons that were announced today, winning for fastest 4G LTE network speeds in both reports. One category that T-Mobile finished second in was LTE coverage, but T-Mo says that that it won’t stay second for long. T-Mobile CTO Neville Ray today said that T-Mo’s coverage will match Verizon’s within the next 12 months, if not sooner. “We plan to materially close the gap by the end … [read full article]

Nexus 6 data connectivity issues affecting some T-Mobile customers

Are you a Nexus 6 owner that’s been having issues connecting to T-Mobile’s LTE network lately? If so, you’re not alone. Several Nexus 6 owners are reporting that their phones keep losing their data connection to T-Mobile’s network (and some other networks around the globe). There are reports of issues on Reddit, Google Product Forums, T-Mobile’s support forums, and more. Unfortunately, it’s not clear exactly what’s causing the problem. @micweis we … [read full article]

T-Mobile adjusting Samsung Galaxy Note 7 JUMP! On Demand pricing

When T-Mobile announced the Galaxy Note 7, it said that the JUMP! On Demand pricing was set at $69.99 upfront and payments of $32.50. That frustrated some customers who expected the down payment to be $0 for this “base model” Note 7. Fast-forward to today and T-Mo is changing the Note 7’s JOD down payment. T-Mobile confirmed to me today that they’re updating the Galaxy Note 7’s JUMP! On Demand pricing for well-qualified customers. Those … [read full article]

New reports say T-Mobile has fastest LTE, highest customer satisfaction in the U.S.

Looks like OpenSignal’s network comparison isn’t the only report that T-Mobile fared well in recently. First up, Ookla’s Speedtest recently shared a report on the stat us U.S. internet in the first half of 2016. On the mobile side, T-Mobile virtually tied with Verizon for fastest download speeds, with T-Mobile posting an average download speed of 21.02Mbps and Verizon putting up an average speed of 21.11. When focusing on LTE performance, though, Ookla says that … [read full article]

T-Mobile Extended Range LTE officially goes live in San Francisco Bay Area

T-Mobile’s Extended Range LTE coverage is growing again today with another major expansion. Extended Range LTE is now live in the San Francisco Bay Area. That includes San Francisco proper as well as several surrounding California cities. The full list of cities covered by this latest expansion: San Francisco, Clearlake, Ukiah, Eureka, Santa Rosa, Rohnert Park, Petaluma, San Bruno, Burlingame, Foster City, Redwood City, Palo Alto, San Mateo, Menlo Park, Half Moon Bay, San Jose, … [read full article]

T-Mobile wins most awards in latest OpenSignal U.S. network comparison

T-Mobile fared pretty well in OpenSignal’s State of Mobile Networks: USA report earlier this year, and it looks like T-Mo has done well in the second report of 2016, too. OpenSignal today released its latest State of Mobile Networks: USA report, and in it, T-Mobile came away with the fastest 4G LTE and 3G network speeds. T-Mo’s average LTE download speed was 16.28Mbps, while Verizon’s was 15.94Mbps. Meanwhile, AT&T posted an average LTE download speed … [read full article]