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John Legere on 2015: The wireless revolution is speeding up to warp speed

I couldn’t help but think of Star Trek when reading John Legere’s forward-looking post for next year. Published a short while ago, T-Mobile’s CEO outlines what he sees happening over the next twelve months in the wireless industry. It’s certainly worth a read and doesn’t stop with just mobile phones and carriers. Of particularly interest to us though is his take on the state of the wireless industry. With T-Mobile having … [read full article]

Update on legacy plan to Simple Choice switch confusion: You shouldn’t be losing data

A week ago, we pushed out an article asking how you felt about T-Mobile strategy in switching customers from older, legacy plans to new Simple Choice offers. It became clear beforehand that a number of customers weren’t happy about moving to a new plan and potentially losing allowances, or being pushed on to a plan without their permission. Having … [read full article]

T-Mobile in 2014 – A year in review

Having had such a good year in 2013, I wasn’t all that optimistic about 2014. After all, following up an industry changing year with another is as difficult as releasing a great second album or movie sequel. I mean, you’ve all watched The Matrix Reloaded, right? But, being the ever-persistent Un-carrier, T-Mo decided not to pay any attention to the script. Instead, its 2014 was so memorable I’ve virtually forgotten everything it did … [read full article]

Merry Christmas, T-Mo fans!

We’re in to the back-end of the holiday season now, and for many, the big highlight of our festivities. The big day is here, and I wanted to take the time out to wish all of you the best of Christmases. I hope you have a great time eating, drinking exchanging gifts and seeing what awesome tech is lying under the Christmas Tree or stuffed inside a stocking. If you don’t celebrate Christmas, … [read full article]

T-Mobile is CNN’s tech company of the year

Earlier today, CNN announced that it has named T-Mobile the U.S. tech company of 2014. Citing T-Mobile’s industry shake-up as the reason for winning the award, CNN acknowledges the superb products launched by other tech giants. But despite Apple announcing the iWatch and Apple Pay, Microsoft’s new lease of life under Satya Nadella and Facebook’s WhatsApp purchase, it was T-Mo who came out on top. Because of T-Mobile’s actions in 2014, wireless carriers … [read full article]

Uncarrier 4.0 was 2014′s biggest T-Mobile move according to you

Towards the end of last year, we started hearing from our sources that T-Mobile was planning to launch an awesome Uncarrier move at CES. And sure enough, at en event in Las Vegas last January, John Legere and T-Mobile made waves. If it wasn’t the AT&T Macklemore concert that got your attention, T-Mobile offering to pay off your Early Termination Fee to switch probably did. It was a big move, and one which … [read full article]

Are you happy with T-Mobile moving you from legacy to Simple Choice plans?

Back in August we were informed that T-Mobile had started sending out post cards to customers saying that they would be moved from their legacy plans on to one of the more current offerings. For most, that’s  moving on to Simple Choice. For a lot of customers the benefits of moving to Simple Choice far outweigh the inconvenience of losing their old plans. … [read full article]

John Legere wishes everyone a “happy holidays” in his own UN-CEO style

While most wireless CEOs will send a corporately bland Christmas card to its staff and customers (if they’re lucky), John Legere has put his own spin on wishing us all a happy holiday season. You may remember the lump of coal Vine he posted last year. This year, it’s slightly higher production value and is laced the usual sarcasm. And – of course – a video … [read full article]