T-Mobile JUMP! On Demand to require down payment for base model phones next year

tmobilejumpondemandlogo

Hot on the heels of news that T-Mobile was tweaking JUMP! On Demand to allow upgrades every 30 days, news of more JOD changes have surfaced.

T-Mobile says that starting August 2018, base model phones will no longer be $0 down with JUMP! On Demand. For example, right now the Galaxy S8 is $0 down and $33 per month with JOD while the 32GB iPhone 7 is $0 down and $27 per month. Next year, these base model smartphones will no longer be $0 down.

In addition to this down payment, T-Mobile says that customers upgrading in supported channels will need to pay an upgrade support charge. “$25 SIM starter kit or, in stores & on customer service calls, $20 upgrade support charge may be required,” reads the fine print on T-Mo’s website.

T-Mobile points to the “the rising costs of superphones” as the reason for these JUMP! On Demand changes.

While some folks are used to making down payments on JOD smartphones because they like to get extra memory, the news that base model phones will eventually require down payments is sure to upset some customers. The good news is that at least T-Mobile has given a one year heads-up about these changes, so JOD customers have some time to figure out whether or not they’ll be changing plans and, if so, what they’re going to switch to.

Thanks, Brian!

Via: Reddit
Source: T-Mobile

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  • sosarozay300

    tmobile is going downhill they did a lot of nice things now theyre going back to the old ways overcharging and extra fees

    • jrno1

      Lets hope not. I understand prices of the smartphones are going Sky High recently so.. guess they got to do what they got to do :/

  • MadMartigan

    “starting August 2018”

    “The good news is that at least T-Mobile has given a one year heads-up about these changes”

    Something does not compute here, or I am reading this wrong…

    I has the dumb today.

    • Henrique Santos

      We are in August 2017, the changes will go into effect starting August 2018. One year…

      • MadMartigan

        roflmao…

        Man, do I need some sleep. I somehow firmly believed it was 2018. There wasn’t a doubt in my mind. I actually had to check the calendar after reading your response.

        I has the dumb today, apparently. Sorry… :-/

  • How very Carrier of them… that’s not an uncarrier move on their part

  • Mike

    With the Note 8 rumored at $999 price tag and the iPhone 8 rumored cost at $1,200 this is to be expected. A down payment and monthly leasing price will help t-mobile not to lose money when reselling the phone. I had to pay $2,500 down on my car lease and another customer before me paid $5,000. Everything price wise is going up .

    • DM725

      But you can always do a $0 down car lease, just worth a monthly payment increase…

      • They_Call_Me_Bruce

        Not only can you do a $0 car lease, but you should always do a $0 car lease if you go that route. You are still paying the same amount over the lease period. The difference is that if you total your lease you lose your down payment. Gap insurance covers the difference between what is owed and what the car is worth so you really have no reason to worry about being upside down. That means there is no benefit to lower the owed portion early like you would with a vehicle you are buying.

        • DM725

          You are absolutely correct. I always do $0 down on a lease, just the first payment.

      • Mike

        $0 might be available on a Honda,Camry,and other lower prices vehicles after the car has been out for a few months. Trying walking out a Cadillac, Mercedes , or BMW dealership expecting to put $0 on a new car lease.

        • DM725

          You’re kidding right? The price is the same. Perhaps some car companies that are actually upscale wouldn’t bc they may not even do leases. But if you think you couldn’t negotiate a lease on a BMW 3 series, a Mercedes C300 or a Cadillac CTS with just the 1st months payment then you clearly haven’t been,involved in many auto fimance transactions.

        • Mike

          No no no it doesn’t work like that. When newer models drop they’re no incentives for them. The only incentives are on last year models or a car no one wants . Plus on higher priced vehicles current model vehicles $0 down isn’t going to happen to fast. Plus putting $0 on a car is a bad idea since in the long run it can cost you thousands in interest.

          The Note 8 is rumored to be $1k

          Put $0 on the Note 8 = $55.56 x 18

          Put $350 down on the Note 8= $35.11x 18= $650

          Normally JOD prices are cheaper and if you wanna keep the phone you pay the difference which is normally $150.

        • DM725

          Sorry but you’re wrong about leasing. Putting $0 down on a lease protects you. Depending on the residual, the lease the same amount of money regardless of what you put down. It only affects the payments. If the residual is 64% your lease is for 36% of price of the car. If the car was $30,000 your lease would be for $10,800. Then depending on the lease interest rate thats what the total lease overall costs you.

          The only reason to give them money upfront is to lower your monthly payment. But giving them 20% of the lease upfront $2-3k isn’t worth it. You’re only risking losing the money if you total the car. And for what? Saving $50 to $100 a month for 3 years? Keep your $2-3k.

        • Mike

          I was talking about buying a car but yeah on a lease keep the extra $2-4k and put it in a bank account and use it to pay extra on the lease or for fees at the end of the lease. Plus over half of Americans wouldn’t qualify for $0 on a car lease. By leasing a car you’re responsible for wear and tear which can add up in the thousands.

        • DM725

          You’re not responsible for wear and tear. You’re responsible for damage. Tires, brakes, fluids, wipers, etc. Are all wear and tear items and you are not responsible for them. Dings, scratches and scrapes are understood as well unless they exceed basic cosmetic fixing. Usually anything under $1,000 in damage is ignored bc the cars are wholesaled.

        • Mike

          Wear n tear is brakes , tires, fluids , wipers, crack in the windshield, dents, scratches, damage to bumpers, going over your allowed mileage usually 15-30 cents a mile u go over which can add up to thousands of dollars, and etc is what u can expect to pay fo at the end of the lease.

        • DM725

          You’re delusional if you think you’re responsible for returning a car with worn brake pads, tires, and wipers. Mileage is a no brainer bc thats in your contract. A cracked winshield is,obviously your responsibility but most people have glass coverage on their insurance policy.

          Every lease I have ever done has had $1,000 worth of forgiveness. I returned a car with a dead battery via a Triple A tow to the dealership. Another car I had had $750 damage according to my Geico estimate and they took it with no questions asked.

        • Mike

          Try taking a leased car back with completely worn out brakes and rotors you will get billed. Even though most dealerships will replace them majority of dealers will Bill you still they’re in the making as much money as possible business. And vehicle damage about $500 The dealership can hold u reliable for and you’ll have to pay out of pocket or use your auto insurance.

        • DM725

          I HAVE taken back ableased car with bald tires and no brake pads. It was my mistake for doing a 42 month and should serve as a cautionary tale as to why you should never lease more than 36 months.

          I did 1 brake change and never bought new tires. Returned it with literally 0 tread and no brakes. It was a manual so I pushed the brakes to their absolute limit. It was soo bad that I let tge car sit the last 3 weeks of the lease. The battery died ans I had it flatbeaded to the dealership. The sticker on the car was $42k, not a cheapo as you’ve previously suggested.

          I hope you’ve leased before bc your speaking as if you’ve had the complete opposite experience I have had. And I’ve leased 3 cars.

  • Eric Lawton

    I thought the only way to JoD was by phone or at the store. Can you do them through the website?

    • Kerry Selfridge

      JOD doesnt require the upgrade support charge. only an unassociated line upgrade would be charged that

  • arandomperson7

    I was bummed out that I just used my 3rd upgrade this year, I’m glad that’s not an issue anymore.

  • Jason Caprio

    As T-Mobile becomes one of the big dogs, you’ll see less “Uncarrier” style moves and more “Carrier” style moves such as nickle and diming, as well as random price increases. Wait and see…..

    • Kenneth Sitjar

      Where’s the signs that they’ve begun to nickle-and-dime their customers based on the news that they’re giving their customers a heads up that due to rising prices of smartphones, they may start requiring down payments on base model phones?

      • Prode

        The $20 upgrade support charge even if you do not need any help other then buying the phone in the store.

  • Francisco Peña

    Crock of Crap

  • DM725

    I’ll be doing my last jump then.

  • Ben Nicholls

    JOD is now dead. RIP

  • hawkstwelve

    What irks me the most is how they announced this. First, they state, “Oh! JOD is changing! You can upgrade once every thirty days! Isn’t that great? Don’t you love us?” And then the very next day, under the radar, they announce these fundamental changes and hope the positive press coverage from the previous announcement drowns it out.

    Such a slimy Verizon thing to do. I knew TMO couldn’t be the “Uncarrier” forever. However I didn’t expect that day to come so soon. :(

    • Kenneth Sitjar

      Or you could look at it as T-Mobile is stating that due to the rising costs of the flagship smartphones, in order to keep monthly prices reasonable, even base models will now require down payment. They’re not asking for extra money, they’re just trying to keep the monthly payments under $40.

      If the iPhone 8 is going to be $1,000 for the base model, if you had no down payment, that’ll be $41.66/month. If they require a $160 down payment, that’ll knock the monthly price to $35/month.

  • AngryBadger

    If I don’t need a sim or assistance in transferring data from phone to phone… then TMO best not try to tack on those charges. So annoying when they try that (you can activate over website or through an automated service line). Verizon tried that on me but I got it waived after pointing out I only need the phone and no assistance (personnel wise) from them.

    • Prode

      No matter what if you upgrade in store or on the phone you are charged the upgrade charge. Only way around it, is to buy yourself online with no help from anyone.

  • bkat11

    Is this for those switching to JOD? What about those who are in the original JOD?

    • (J²)

      This is for anyone.

    • Ѕροη†αηεους Μιхх ♪♫

      you cannot “switch” to JOD. It isn’t offered anymore

      • bkat11

        They just brought it back

        • (J²)

          They never stopped offering it. They just didn’t advertise it because it was not – probably still isn’t the purchasing plan of choice (for T-Mobile).

          The stores stopped offering it, it was never available online and a few people have stated customer care representatives said it wasn’t available when higher tied departments (Loyalty, Solution Center, Executive Relations) said it was.

          It was rumored months ago that changes to how you’d purchase phones would change.

      • Ѕροη†αηεους Μιхх ♪♫

        unless they have started offering it again. several months ago though, they said they don’t offer it anymore

        • SEBA

          You are 100% correct. They cut it out without any announcement. They only offer EIP. This is totally new JOD

        • Kenneth Sitjar

          Wrong, JOD never went away. They simply stopped offering and advertising it in store. JOD is still available through phone sales. Hell, I just switched from the OG Jump 1 plan to JOD last night through T-Force. Only time I got on the phone was when the T-Force rep needed my credit card info for verification.

          I got my wife on JOD for the iPhone 6, then iPhone 7 the previous year.

      • Krister

        I was told at the local store 6 months ago that JOD wasn’t talked about and isn’t promoted but it was never officially stopped. He said that anyone who wanted it just had to ask.

        • Prode

          This is 100% true. I stopped working for T-Mobile 2 months ago and this is how it was for us in a retail store.

        • TrentonKnew

          When I was at the T-Mobile store buying my wife’s new phone, I was already on Jump On Demand with my current phone. They still told me that it wasn’t offered anymore. I think this is a case of something that varies from store to store. Most T-Mobile stores aren’t corporate owns so the lack of consistency probably has to do with what the store owner wants to do.

      • dcmanryan

        The hell it isn’t.

    • Krister

      My concern, too. I thought once you agree to a plan, TMo said they always grandfather the deal forward. This is a pretty significant philosophical change if it affects people aready signed up with JOD.

  • bkat11

    Doesn’t matter I’m going with the Pixel 2 anyways

  • Taloot B

    Tmobile is starting to charge more an more lol
    Not surprised all these companies are greedy an grimmy an slimmey

    • (J²)

      How is it greedy? You are paying for the device in full as you always did. The additional cost simply accounts for the fact that the next iPhone is expected to exceed $1,000 for a base model and that sets the standard for the other manufactures. It even trickles down to affect entry level phones as well.

      • Taloot B

        Because they dont need to charge those prices. But the human mind is weak and the psychology behind marketing is stronger. Look how u just accepted $1k iphone8 an assumed it sets the market. Iphone 9 $1400 would u still buy an be ok with that price?

        • (J²)

          The point is, the issue is Apple not T-Mobile. T-Mobile is just preparing itself to accommodate the larger retail price of devices in the near future.

          I think your reading a little bit too much “around” this and not into it. Apple is a huge company that has power to set standards. If Apple raises it’s retail prices, all manufacturers will eventually follow. They all know that if Apple can charge X, they can charge Y. People will either have to choose between accepting that this is how it works or simply stop upgrading. I doubt the latter will be the case. Whether it’s Apple today or the next company to dominate in the future, eventually these pricing strategies will be used to the advantage of the company.

          I totally understand your point, just trying to get you to understand that it’s certainly not T-Mobile.

        • Taloot B

          Right? But a phone should not determine the price of service. I was saying greed becuz tmobile is going to end up just like Verizon & AT&T now that they got more subs do to lower price. Now they plan on raising all prices next year to be Verizon & AT&T when it comes to pricing. Thats greed by share holders, there’s no reason not to keep prices as they are and still operate other than a bigger pay out

        • Crackers luv M3TH

          Long as you pay your current plan Bill your price will not increase fool.

        • Kenneth Sitjar

          First you say they’re greedy on an article that talks about TMO requiring down payment (which means lower monthly cost), then you tell someone that the problem is now with the consumer for accepting the price the manufacturer set on the device. Now you’re saying TMO is greedy because “tmobile is going to end up just like Verizon & AT&T” when there is no indication of this.

          Stick to a reason why T-Mobile is greedy, and make sure you have the facts. So far, there is nothing that T-Mobile is doing wrong here. T-Mobile is giving consumers the option to finance or lease phones, they’re not asking for more than what the manufacturer is asking for, and there is no evidence that T-Mobile is going down the path of Red and Blue.

          It’s better to keep uninformed and convoluted opinions to oneself.

        • pbolton70

          Basically 3 different entities at fault, The consumer for paying 1K+ for a phone to start with, The carrier for not pushing back on Apple, samsung etc, and last Apple, Samsung etc for picking greed over building brand loyalty.

    • Crackers luv M3TH

      T-mobile doesn’t set phone the prices the manufacturers do.

      • Prode

        this is not 100% correct. There is a MSRP (Manufacturer’s Suggested Retail Price) for smartphones just like cars. That price is recommend by the manufacturer. It is up to T-Mobile to sell it for that price or not. I do believe Apple is one of the only company’s that sets the price or you do not sell Apple products. If you look online you see the retail price for a S8 change across most company’s by maybe $50 or so.

        • Crackers luv M3TH

          Just because the MSRP for the Note 8 will be $999 means T-Mobile can sell it for $500

  • Taloot B

    Better join now while u still can

  • (J²)

    A T-Mobile representative told me that Jump on Demand tends to cause confusion and customers end up leaving without paying off their device. Under Jump on Demand, T-Mobile has a coverage guarantee allows customers to unlock their phone and leave if the coverage is poor and take the phone with them. For this reason, the phones may never get paid off.

    As the rumored iPhone 8 may be over $1,000, Apple will set the standard for high end smartphones which means the losses will be greater. Remember, the iPhone was the flagship Jump on Demand device.

    Obviously, you won’t be paying more than the phones retail price. A $1,200 phone works its way out to being $66.66 for 18 months. If we were to reserve $180 for buyout and the balance is $1,020 which leaves payments at $56.67 for 18 months. You see? Payments are too high and there’s really noting preventing customers from biting off more than they can chew. Once your in that situation, there’s only a few ways out – none of which are ideal for businesses.

    I will say, subsidized contracts are looking pretty appealing right about now.

    • The One

      You’re absolutely correct that monthly payments are trending upward, but so would have the contract prices if phones were still subsidized by the carrier. The only advantage now is that you can stop paying for that subsidy after the phone is paid off (assuming the user doesn’t trade in). On the old contract format, the price would’ve stayed the same after the 2 year agreement expired.

      • Bklynman

        True,but then most people would upgrade every 2 yrs,back then most phone were flip phones everyone of them were different. Today smartphones more or less the same.

  • Iphart

    Buy a premium phone (i.e S8, Note8, iPhone, etc) for cash if you can and hold on to it for 3-4 years. After that rinse and repeat. Save a lot of money this way.
    Forget about these monthly payment on top of your bill.

    • Prode

      A lot of people want the latest and greatest right away when it comes out. They do not care what the cost is. Your avg person yes does wait maybe 2 to 4 years but not everyone.

  • They_Call_Me_Bruce

    Question, why do people on JoD go for the higher memory versions? If you are thinking long term it would be a factor, but if you are trading in every couple months is having 32 or 64gb that big of a deal? Especially if it is a phone with an sd card slot?

  • OZ

    JOD is a non-sense. Just get a phone, use it, get another one later, and sell the prior one on swappa. Or even better, get a refurb or customer return, at a discount.

    • Dennis Mak

      Do you really think majority of people would like to spend time to do that? Just keep hopping phone here and there, and sell it a few months later? If you get a S8 on Swappa for $500 today. 2 months later, you can only sell it at the price of $450. Then you gotta pay for shipping and the $20 fee. That’s 50 + 30. You just spent $80 for 2 months. I can JOD a S8 for about $34 with taxes a month brand new off the box, and lease another one 2 months later. JOD do makes some sense.

      • OZ

        It makes sense if changing every month or two. But Everytime you do, the 18 month JOD is reset. That means, you’re always going to be paying monthly for a phone, until you decide to keep. Then, you’ll pay 18 months for the same phone + final payoff to keep.

        • Dennis Mak

          If you are ok to keep leasing it, then it’s all good. If there’s one day that you wanna get out of the lease, after you upgraded to another phone, then just return it within 14 days of buyer’s remose period. That way, you can get yourself out of the lease.

          I mean, if you are a phone hopper, you will never ends up owning a phone anyway.

    • Bklynman

      Tmo selection of refurb/customer returns are not that great,whatever Tmo is doing with their Jump phones they get back,they are not putting them on their site. Everytime I go to their site,I checkout refurb phone sec.there is not much there.

    • Rich Dollars

      Nobody wants to deal with meeting Bob at a corner near Dunkin donuts and then having text questions about the phone you sold him like your a TMobile rep. This is why JOD was for me. Get the phone I want and then trade it in whenever I see fit . No dealing with scumbags trying to low-ball you, no meeting with strangers at a corner etc….

  • W Smitty

    Guess I’ll be finding me a permanent phone before then.

  • The One

    Just stop buying your phones from the carrier and you wont have to worry about paying full retail prices.

    • Crackers luv M3TH

      Unless your buying used where are you getting new phones below retail?

      • Bklynman

        Either he is talking about unlock phones or buying them on Ebay,Swappa,CL.
        You can try Jetdot com,they have large selection of unlock phones.

        • The One

          Exactly – this is the entire reason why sites like Amazon are so popular. They offer the items we want without paying full retail price. Check newegg as well, they run great promotions regularly for phones that often come bundled with accessories at a price that is lower than what you’d pay at the carrier of the phone alone.

          But like with all gadgets, don’t expect discounted prices the same day the phone is released. Be patient. In the case of Sony phones, you usually only have to wait a month or two before prices drop like a rock.

        • Bklynman

          Thanks I completely forgot about Newegg,I haven’t been on there in a long time,this company may or may not have know about. call digicircle dot com They sell pretty much everything,I never had a problem with there used phones,sometimes they have brand news phones too at about half price of the carriers price. I was thinking about buying new unlock flagship phone,but with the new 600 MHz,coming on line at the end of the year,not going to do it now,$125 new Revvel or phone between $150 to $250.

  • superg05

    i have the original jump haven’t jumped yet though :P i keep paying them off

  • Michael Hovey

    Fkin BS, went in to upgrade to Samsung 8, they want $175 ? All set

    • Mike

      Stop whining you can just go buy it full price then $850

  • Michael Hovey

    All I wanted to do is switch my 7 edge for samsung 8, I’m sure their fairly close in price ?

    • Mike

      Brand new S7 edge is going for $450 now

  • SEBA

    Month ago they said they don’t have JOD, only regural EIP plans

  • SEBA

    They didn’t allow ppl to do JOD when S8 & S8+ came out. Made everyone do EIP. This is new JOD they announced few days ago. Now it’s better get the devices directly from Samsung. They also had BOGO without activating additional line and allow you financing for 24 months

    • Mohannad Kattan

      Sumsung had an awesome buy one get one GS8 deal with S6 traid in last month. I bought two GS8 for 750 and I bought Galaxy s6 for $120 and sent it to Samsung then sold one of the Galaxy S8 for $560. So my Galaxy S8 cost me $315.

    • Julio Hernandez

      That’s really weird because I pre-ordered my GS8+ with JOD but I had to do it over the phone with a rep because it wasn’t available online for some reason.

      • Arun

        Yup, I also pre-ordered my S8+ via JOD.

    • Mike

      That’s a lie I signed up for JOD in May and got the S8+

  • Richard Matthew

    This is total Bull crap. The SIM should be $10. This is a way to gouge people. Metro PC’s, which uses T-Mobile servers in store they charge you $10 for SIM and $25 to “Upgrade”. Easily bypass this on metro PC’s. Call them, simply take out your old SIM, put it in the new one, they activate it for free. I can’t count how many times I got a new phone and like an idiot spent$35 to Upgrade. When all you do is call, and most phones can be done online too.

    T-Mobile is a gimmick, that’s one company you need to read the fine print on before signing.

    Buy your own phone, do with any service you choose and no contract.

    Hope this helps MetroPCS customers more part $35 fake upgrade fee.

    • Mohannad Kattan

      Buy the SIM from eBay.

    • Mike

      Verizon charges $30 for a upgrade and ATT charges $25 or and $45 . So why don’t just leave T-Mobile and go with them cry baby

    • Dakota_Offspring

      If you call t-mobile sales line they will sell you a sim card activation kit for $4.00

  • Lenny

    Yes T-Mobile still offers both new and existing customers to get a new phone through the Jump on Demand plan. However because both the T-Mobile store employees and the T-Mobile phone reps don’t get their normal commission incentive for the sale they’ll try to sway you into the regular Jump plan or the regular 24 month financing plan so they get their commission. I just went through this issue when adding a new line to my existing account with JOD and the 1st phone rep said it wasn’t available but the 2nd phone rep informed me what I already knew to be correct that I could in fact get JOD. I just received my new S8 in the mail earlier this week so you should call into customer service and demand they switch you to JOD as the rep intentionally gave you incorrect information to benefit themselves. Thus you were made to sign up for JUMP under false pretenses! Hope this info helps you!

    • Prode

      Before I stopped working for T-Mobile they told us to not put people on JOD but to only use EIP. Unless you were already on JOD. Yes the option was in the system but we were told not to use it.

      • Matt Macaluso

        Because you guys weren’t getting paid on them anymore. Flat out lie telling someone you can’t put them on it.

        • Prode

          You think what you want to think no one cares. Why don’t you go and read what tmobile tells there reps and see what you believe or not. That was the reason I quit. They tell you to do things that are unethical and don’t pay you to do them. Why would I tell you to do JOD and not get paid when the avg person has no clue what jod is or cares since eip is fine and I would get paid. Get paid or not which makes more sense.

  • Gabriel Anibal Toribio

    Damn… We should go back to 2 year contracts too.

  • Bart Scott

    T mobile is the only one that charges down payment for their devices. No other carrier does that. It’s a rip off. With 2 yr contracts, you pay more for the plan and less for the phone. Now, you pay less for the plan, higher for the phone.

    • Mike

      What other carrier offers something similar Jump On Demand ? Nobody…. Plus most of the ppl on here complaining are the ones who couldn’t qualify for Verizon or ATT and most times they require a big deposit when T-Mobile doesn’t to get postpaid service .

    • (J²)

      It’s not a “down payment” with Jump your paying taxes upfront. With Jump on Demand you pay for the difference in the full retail price of the base model and the model you selected.

      All carriers do charge a down payment depending on credit eligibility but that’s for their standard EIP programs. Only T-Mobile and Sprint have the leasing option.

      If rumors are true, an iPhone 8 will start at $1,000 to $1,300, let’s assume worst case scenario for our calculation.

      $1,300 Plus Tax $100 = $1,400 which ends up being roughly $78 per month for 18 months. This is double the cost and can cause customers to start failing to pay their bills and jumping ship.

    • Dennis Mak

      Down payment or not, you are still paying the same exact amount after 2 years.

      I sometimes do wish 2 year contract is still a thing. I used to renew the whole plan and get 4 phones that I could make the most profit out from them, and resell them on Craigslist. Back then, I just buy unlocked phone on eBay all the time.

  • Lightor

    With Jump, I upgrade every 6 months and only end up paying for 1/4 of the phone. A 25$ fee doesn’t bother me a bit.

  • psychoace

    Well, I’m holding onto my gen 1 jump plan for dear life. Jumping every 6 months for “free” is awesome.

    • Mark Bickford

      Alas, I missed the original Jump offer (upgrade every 6 mos), got the second one (pay off half the phone first) but only used it once. I have no interest in frequently upgrading the phone and find the insurance to be a waste so my bill is currently free of both Jump fees and EIP payments.

      • Bklynman

        That what I did,I had Original Jump.never use it,I cancel it,still using The Note 3,without a problem,the only thing that is concerning me with it,is security. I know it will not get any more updates,looking at unlocked phones,will be going into tmo store to check out Lg Stylo 3 plus,ZMax pro.

    • Phil

      Same here!

      • Sam

        I thought Jump 1 was affected too right?

        • Prode

          Jump 1 has had down payments for awhile since it using the normal EIP system and that system charges down payments for your phone. Only thing that T-Mobile hasn’t said yet is that Jump 1 and 2 do not have to pay the upgrade support charge where JOD will have to.

    • Petey07

      Not sure if “Jump 1.0” is free, since I pay $12 a month and It varies on the down payment, but for sure I have to pay the full tax on the MSRP.

      JOD 1.0 was no-out of pocket costs.

  • nikolas ostropolskiy

    Rising costs? It still costs under $300 to make a smart phone. Companies just enjoy taking empty margin for customers to help them build expendable funds for their own benefit.

  • vikings football

    i cant believe people are whinning about a down payment…are people that poor that they cant put a down payment? still better than buying the phone outright if u are on a budget or not. if you cant afford to put a down payment on a premium smartphone, u shouldnt be buying one in the first place…go buy a budget phone that allows for zero down payment. LOL

    dont get why people act like they are priviledged and have the right for zero down…and whine that its so uncarrier LOL

    • kev2684

      Isn’t that the whole point of JUMP? It was designed for people who wants the latest and the greatest without shelling out hundreds of dollars every time you upgrade. Clearly this was a hook and now they’re ripping people off by doing this. With down payments up front, JUMP is now more profitable to the company at customers expense. That’s the most carrier thing an “uncarrier” can do with JUMP. 2 year contracts doesn’t look bad now does it?

      • Rob

        Actually Jump was a clever way to rebrand contracts… Another 24 months every time you use it. JOD, 18. Call it how it actually is. T-Mobile makes more money from EIP than they did from subsidized phones with contracts. The ETF is the rest of your phone which you didn’t even get a discount on and plans aren’t actually any cheaper when you have to stack a 30 dollar a month phone on it. T-Mobile just made being locked into a contract sound attractive to customers. “oh you can upgrade twice a year, yay!” but really every upgrade just extends the “contract” and with much steeper “ETFs” in the form of having to pay off the balance owed immediately. Genius marketing, I must admit.

        • Mike

          Pay full price for your phone problem solved no commitment required. When their was contracts even Boyd or buying the phone outright required a 1 or 2 year agreement for service.

        • Dummy Up Meathead

          Rob’s a dope.

  • Kevin

    well, we had a good run.

  • Rich Dollars

    Jump on demand is going to suck now and it’s a rip off they don’t even care about fixing. If you buy an 128gb iPhone t you make an extra down payment but when you trade it in . Guess what? You lose your $150. Even if you just want the same model phone in another color. If you want the 128gb variant you have to cough up another $150 . How is that fair?

    • Mike

      It’s called leasing for a reason if you wanna keep the device either save up until you can afford it or get eip.

  • Rob

    It’s all a gimmick anyway. They got rid of contracts and then made your phone your contract. Prices have gone up, not down, since contracts were eliminated. There has been some good though – its much easier to find a phone that works on any carrier you need it to now. That used to be a huge issue.

    As for me, I canceled my T-Mobile and went to Mint for 13 bucks a month after tax (it’s now 15 plus tax for new customers) – same 2GB Simple Choice plan I paid T-Mobile 50 bucks for directly and I got an HTC U11 for the phone.

    Between the plan, Jump, and my HTC 10 I was paying 115 a month with taxes. Even if you split the 627 I paid for my U11 into 12 payments, my total monthly bill is 65.25 over the 12 months I expect to keep the phone or I could pay it off and get something else in 6 months for 117.50 per month.

    Cost of 1 year of T-Mobile with my HTC 10 – $1380

    Cost of 1 year of Mint on T-Mobile’s network with my U11 – $783

    And with T-Mobile, I’d still have half the phone to pay off. I’ll own my U11 when the year is up. In fact I already do since I paid full price up front and it’s already unlocked, no getting codes from T-Mobile after satisfying EIP AND unlocking terms.

    So where exactly is the savings we were supposed to be getting when contracts went away? Jump and Jump On Demand are just endless contracts that renew every time you get a new phone and instead of a 150-300 dollar ETF, if you want to leave you could be stuck with a lot bigger bill. It sickens me when I think about how much money I wasted on T-Mobile over the years between the upfront taxes on a phone I’d trade in 6 months down the line plus the monthly charge for the privilege (I don’t break phones, I haven’t used an insurance claim since I left Sprint and those were all defective devices Sprint kept sending broken refurbs out to me before forcing me to file an insurance claim), plus the monthly plan charges on top of it all. Never again.

    • Mike

      Well shut up and pay full price for your phone problem solved

      • Rob

        Your reading comprehension is astounding.

        You are already paying full price for your phone, you’re just locking yourself into a contract via the installments to do it. It’s an outright scam to keep people locked in to expensive plans with T-Mobile. When you Jump, you’re just taking on a new contract so you’re perpetually paying for your phone and your service.

        I already dropped T-Mobile postpaid and went to Mint and bought a U11. Of course if you actually read before replying, you would know that.

        I’m saving a ton of money vs T-Mobile and I own my phone and it’s unlocked. With the money I’m saving versus T-Mobile postpaid, I can basically get a new $600 phone every six months if I was so inclined and that doesn’t even include selling the old one to cover the new one.

        I wish I would have done this a long time ago.

        • Mike

          Are you require by T-Mobile to sign up for JOD ? The answer is no. JOD is an optional service for customers who wants to switch phones multiple times a year without spending hundreds and thousands of dollars a year. The prices of flagship device are going to increase next year some of over a thousand dollars and T-Mobile has to take a bigger down payment to making the monthly payments affordable. If you don’t want JOD T-Mobile offers Jump, EIP, or you can pay in full.

        • Botiemaster

          Where’s the scam? Do you expect them to GIVE you your phone? You have to pay for it. That’s a scam? That’s a contract? To allow you to pay for your phone over time? I can pay off my phone right now if I so wished. I can pay 100 or 200 or 400. Anytime I want. Since you out right pay for your phones apparently and have it unlocked as a result, what are you complaining about here? I’m happy you are paying less for the kind of service you want, but this focus on the phones is a waste of your brain power. So called multiple pain points seem to be nothing more than MINT costs less. That’s great for you. It must be awesome to have options. Some of us have no choice but to be gouged by the carriers, as you so smugly mentioned, as if we all have a choice in the matter.

    • Dummy Up Meathead

      You’re not too bright Rob. Nobody is making you buy a T-mobile phone. You could have saved a lot of keystrokes by just being a bit smarter.

      • Rob

        That isn’t even close to my point. There are multiple pain points in there, sorry that you can’t understand the bigger picture I was painting. Switching to Mint alone saved me $37 a month on my base $50 dollar plan.

        You guys go ahead and keep getting gouged. Meanwhile I’ll keep saving enough money to buy a new phone every six months if I so choose without even having to sell any of the phones.

        Postpaid is a rip off unless you need roaming or you can’t actually afford the phone you’re getting on Jump/JOD.

        • Corey Jalette

          That’s why I switched to sprints 1 year free deal. It’s saving me $100 each month on the plan, and I’m paying for my phones anyway, so I jumped and returned my phone, and left tmobile. Got new phones doing the deal, and I’m saving money. No brainer. Has made me looking deep into the prepaid world looking for deals after this promo.

        • Rob

          Mint and TPO are good choices if you want T-Mobile’s network. TPO is more expensive but you can actually get customer service on the phone while Mint is mostly through email and Twitter – I’ve had Mint since February and haven’t had a need to contact them for anything. Mint is backed by Ultra, one of the few MVNOs that’s actually financially stable, so I’m not worried about it going anywhere. If you have Comcast, Xfinity Mobile is a steal if you want Verizon’s network at 45/month for unlimited or 12/gig.

          I am always on WiFi so I don’t even use a gig of mobile data in a month and I hardly ever talk so if I had to find a Mint alternative, TPO’s Kind plan with 500MB, 1000 minutes, and unlimited texts would be fine for me for 16/month but since I have Comcast I’d probably go to Xfinity Mobile pay by the gig once they launch BYOD.

          I can’t really speak about Sprint or AT&T MVNOs because I don’t like their network performance around here. T-Mobile and Verizon have the best service where I live.

          It’s crazy how much I was paying for cell service though and I’m glad to see someone else who gets what I’m saying.

        • Allen Alberto Enriquez

          Goodness your right Xfinity is a steal! Compared to the current prices available from TPO, Mint, to Verizon. I should have looked into to this sooner. Well I am glad Xfinity join the game. Thanks for the ease of clarity to view the options available. Xfinity maybe the best option.

        • Allen Alberto Enriquez

          How is the coverage where you travel and home if I may ask?

    • Allen Alberto Enriquez

      Thanks for the information very useful. I thought about mint wireless until I see your good with it I thought it will be less of data coverage speed like less than 3mpbs.

  • Trevnerdio

    The fun part about this is the fact that many times, T-Mobile only has 1 storage option for some phones. Take the V20 for example – it only came in 64 gig. So what, is that considered “base?”

    • Rob

      Yes, that’s the base model.

      • Trevnerdio

        I don’t think they made another storage option. They might have, but buying extra built in storage is crazy on an Android phone haha

        • Rob

          Basically all phones will have a down payment. With manufacturers like Apple and Samsung trying to push the limits on what people are willing to spend on a phone, T-Mobile wants to increase their revenue and also get back some of the money they lose when someone trades in a phone. It was bound to happen sooner or later. Also by instituting a policy like this, they are taking less of a risk of people buying phones they cannot actually afford.

          With Apple and Samsung pushing the 1000+ mark, it becomes very risky for T-Mobile to not take a down payment. If you have a 1200 dollar phone, that’s 50 a month for 24 months on Jump and 67 on JOD. Jump has always had down payments for phones that would be more than 30 a month, with some rare exceptions that go to 33, JOD will now have similar restrictions.

          A used phone is a used phone. Just like a car, a phone loses value as soon as you open the box. Basically T-Mobile sees too many customers jumping between phones. A move like this will curb that behavior. It’s a very carrier style move but I can’t say I blame them for it either.

          It’s better to just buy unlocked. I spent 627 for my U11 and I can’t see myself spending any more than that on a phone. I love my U11, it’s hands down the best device I’ve ever had (and I’ve had it since June 8th so I can safely say that at this point) but if it was 700+, I don’t care how good it is, I’d have a OnePlus 5. I’ve been loyal to HTC since the M7 with the exception of the M9 where I got a Nexus 6 and then a Note 5 because of the Snapdragon 810 issues and I traded that junk in for the 10 when it dropped but I’m getting tired of paying exorbitant prices for phones. When your cell phone bill for one line starts inching up to your Comcast bill for cable and internet in two rooms plus unlimited data for 50 a month, it’s time to make a change IMO.

        • Allen Alberto Enriquez

          Wow! Good choice I love HTC it’s the only reason I would have not left android 6 months ago. If I may ask have you had any cons about the HTC while on tmobile throughout your travels? Because when I had my HTC Touch Pro 2 it never had problems as serious as it is now days.

        • Botiemaster

          Who makes a $1200 phone? LOL

        • Mike

          iPhone 8 is going to be $1200 so expect the S9 to be $1k or more.

  • Trevnerdio

    Also, Jump 1.0 ftw <3

    • Sam

      I still think that Jump 1.0 is affected isn’t it?

      • Corey Jalette

        Jump on demand is its own program. Jump is separate. They have jump 2 still available, jump 1 is grandfathered for anyone still on it.

        • Allen Alberto Enriquez

          I am one of the one of those grandfathered ones it’s a bit it’s similar to that of when tmobile had post paid account back in 2009-10 no down payment at front and taxes paid over 24 months with accessories. It’s quite interesting how TMobile have repeatedly made these same changes they did many year back it’s like it comes back in style like fashion. Fascinating topic.

      • Prode

        Jump already had down payments to start with since it is using the normal EIP system. Only thing with Jump 1.0 is you are limited to two upgrades a year. I am sure T-Mobile as greedy as they are getting will move the $20 upgrade charge to all Jump related things at the same time.

      • Trevnerdio

        Actually, I’m not sure! I really hope not…but it does seem plausible.

  • Limeybastard

    Is it pointless for me to hang on to my JOD now? I had the cheapest j7 tucked in a draw incase I wanted to do a JOD on something good in the future, but now that JOD has changed even for existing customers, I might as well trade it up and cancel during the 14 days periods?

    • Allen Alberto Enriquez

      Same here I don’t see myself sticking around they’ll have to substitute it other their might be others that will follow. JOD is 35%of the reason I came back to Tmobile. I am thinking of jumping ship to Xfinity (Comcast)their offering 12 bucks a month to switch or Fi (Google) maybe if sprint has a better coverage by then I may end up going with them or My first choice AT&T or Verizon. It’s a shame that the loyal customers on JOD will be treated with no special interest for be long standing their is no incentive like if someone will at a dealership. I am being offer 1,500 to trade in so it will be zero done at Ford payments as low as $199.99! I can’t believe down payments on smartphones are much higher then cars are currently. My Tmobile bill runs at 300 a month with 4 lines and devices. That’s a car payment really. Anyways I am way out of topic. I definitely see your point. Let’s seee what others say.

      • Jeremy Turnley

        Don’t make any bets on Sprint improving their network. If they aren’t gobbled up by T-Mo in the next year, they will have lost so many customers that investing in infrastructure of any scale will be difficult.

      • Mike

        Cars and phones are two different things. Taxes and tittle cost still has to be paid. Leasing a car your only allowed 10,000 miles a year anything over is 25 cents or more per mile over. You’re responsible for any exterior/interior damage to car. You must also account for the cost of full auto coverage.Plus majority of Americans doesn’t qualify for $0 down leases.

        Next year when the down payment requirement goes on up JOD. Flagship phones will cost $1k or more. To keep monthly payments affordable a larger down payment will be required. To be honest if you’re trying to get a phone that is $1k and you can’t come up with $250-$350 maybe you should your priorities str8.