JUMP! On Demand now lets you upgrade once every 30 days

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T-Mobile has quietly rolled out a tweak to JUMP! On Demand.

According to T-Mobile’s JUMP! On Demand support page, customers can now upgrade to a new device once every 30 days. Previously, JOD subscribers could upgrade up to three times per year, so this change allows for many more upgrades.

There are several phones available through JUMP! On Demand. That includes the iPhone 7 and iPhone 7 Plus, LG G6, Samsung Galaxy S8 and S8+, Moto Z2 Force Edition, LG Stylo 3 Plus, and iPhone 6s and iPhone 6s Plus, and it’s possible that we’ll see upcoming flagships like the LG V30, Samsung Galaxy Note 8, and Apple’s new iPhone available through JOD, too.

It might sound kind of crazy to switch to a new phone every 30 days, but some folks love to try new phones and be on the bleeding edge, and now JUMP! On Demand customers have even more chances to be on the latest and greatest hardware.

Are you on JOD? If so, how often do you upgrade?

Via: Reddit
Source: T-Mobile

  • Willie D

    Ive been on JUMP 1.0 and JOD and I’ve never “jumped” to a new device. I keep the original JUMP 1.0 for those “just in case” moments, but they never happen.

    • LockesKidney

      Yea my so has a iPhone 6s which is now paid off. Not sure what to do now. Trading in for iPhone 8 will probably be only option considering how do you jump when you own the phone now

      • Iphart

        What to do now? Don’t do anything just keep using the iPhone 6s should be good for at least another year or two. Save money disregard all these new phones that are coming out they are all the same.
        JOD is for people who like to be on endless/forever phone payment, on top of their regular monthly bill.
        Edit: if your company pays for JOD, then by all means jump every 30 days!

        • Trevnerdio

          Or, ya know, some people like the latest features and LTE bands included in their devices. :)

    • Francisco Peña

      My wife was about a month from the end of a JoD lease for her G4. My G4 had been long gone due to boot looping. So we thought her phone dodged the bullet. We planned to give the G4 to my daughter.

      Then… it happened. That fruity delicious Boot Loop!!!

      So after watching some youtube methods to recover, I managed to get the data off, via blowdrying and heating the back panel. It promptly went to the TMo store and we now have G6s. Hers is fine, mine is acting up. However, I do dunk mine in the water more at the pool than hers

      • Trevnerdio

        You weren’t under the warranty anymore, huh? I got that crap warrantied right away and they virtually asked no questions because they knew they goofed haha my mom still uses it to this day! After it bit the dust over a year and a half ago.

  • Kilroy672

    I can see it now. Someone uses their JOD and gets the Note 8 and before they get the first month’s bill for that phone they jump and get the iPhone 8. Sounds to confusing to me. I’m sure there is more than meets the eye here. Plus to good to be true.

    • MadJoe

      Do they allow you to JoD to the same device? I have the original JUMP which I can use every 6 months without having to pay down half of the device (and to JUMP to the same device), and thought I’d never be tempted to lose it, but this JoD change has me thinking…

    • Galaxy_Fan

      I preordered the S8 and returned the S7 once I received the S8. I was charged for a full month lease for both phones on the same bill (about $75 for the 2 phones). No prorating of the leases at all. I called t-mobile help and they were no help. I don’t think anybody I talked to even understood what prorating meant. They expected me to pay a full month lease for one phone I had for 25 days and a full month for a phone I had for 6 days. I finally got a hold of someone from T-force on twitter and they fixed it for me. T-force on Twitter is the only way I solve issues anymore.

  • W Smitty

    I haven’t found that perfect phone yet. Still searching……

    • Peter Smith

      I have the S8+ but honestly if I could get a Pixel XL with water resistance (Pixel XL 2 Hopefully) I would buy that. I still feel like Samsung has too much bloat that I don’t want but I love the other kitchen sink features they put in there. Water Resistance is important to me.

  • arandomperson7

    Last April I used jump on demand to preorder a g6 and I got a free Google home, then a day before release I pre-ordered a Galaxy S8 and got a free vr, now I just pre-ordered the z2 Force for the free projector. I just bounce between the phones with good pre-order bonuses.

    • steveb944

      Wow I never thought of that. Great idea.

    • Galaxy_Fan

      The problem with the freebies of the Gear VR and the Z2 Force projector is that the GearVR will not work with your Z2Force or any non-Samsung phone. The projector will only work with a Motorola phone that accepts the projector mod. So your GearVR will be useless once you get the Z2 Force and the projector will be useless once you Jump from the z2 Force. You can always sell it on e-bay but there are already too many people doing this with the GearVR that what you can sell it for almost makes it not worth it.

      • arandomperson7

        I don’t really care about the gear VR, I used it for like 2 days and it’s been collecting dust for months now

      • Stephen C

        No problem with that, I sold all those freebies. I am using newest phone all the time and paying nothing out of pocket.

  • steveb944

    That’s a whole lotta updates.

    • Noremacam

      That’s a whole lot of refurb phones they’ll end up selling.

      • Mike

        Notice only phone eligible devices are phones that they can resell and make a profit after leasing cost. Makes sense to me.

  • TheRealPapaSnarf

    You still typically pay some kind of pay down for the most expensive phones especially if you want the best memory and ram options. It is good that you can upgrade monthly but it also restricts you to keep a phone if you don’t like it for a month too. With JoD before, if I didn’t like a phone I could JoD immediately to something different or pay the $50 restocking fee if before 14 days and just restart my JoD. Now the only option is to pay the $50 or wait a month. It is what it is. Like another person said, it’s good to take advantage of freebies. I’m sure Note 8 will have some tempting ones but I’m figuring the timing will restrict me from getting iPhone 8 so… I’ll wait. Have to same with LG V30. So really, I could take advantage but be restricted in the same breath

    • DILAW IDDAHLA

      Don’t you have 14 days where you can return a phone. Buyer’s remorse I think it’s called or that only works when you purchase a phone?

      • TheRealPapaSnarf

        You do but as soon as you open the box you’ll have to pay a $50 restocking fee. If you ever read the like 5 things they make you sign, just like Prego… it’s in there…

  • Shanita

    This is very interesting to say the least. Im on JOD and I use it often. If this is true that I can now jump every 30 days I may use it quite often…lol

  • Shanita

    I just called my local Tmobile store and spoke with one of the employees and they haven’t heard of this promotion as of yet. So I don’t know how true this is I am waiting to hear back from the Tmobile employee. I will post his response once he calls me back.

    • Francisco Peña

      It says it right there on the Source link.

      “When you sign up, you enter into an 18-month agreement, which gives you the option to upgrade to a new device up to up to once every 30 days.”

  • Francisco Peña

    I have to JoD my G6 because its acting up. I guess it didn’t like the water immersion I did at the resort a few months ago.

    Would like the S8, but no offers for VR headset or extra memory going on now.

    • Mike

      You should of waited 2 weeks after the G6 release and got the S8 instead.

  • Shanita

    The promotion for JOD every 30 days actually starts August 10th and it is only for certain phones.

    Eligible devices

    Most of the the latest devices are eligible, including the iPhone 7, iPhone 7 Plus, Galaxy S7, Galaxy S7 edge, LG G5, and more. Contact T-Mobile Customer Service or visit a T-Mobile store to see if the device you want is eligible.

  • LockesKidney

    oh yea she is definitely wanting to get the new iphone. just trying to maximize her losses. I suspect they will do a trade in on the new iphone considering it may be more expensive than current gen

  • Acdc1a

    This is just begging to be discontinued early…

  • Rick_Diesel

    this has been practice for the last 6-12 months, but just wasn’t official. I am on JOD and have easily used 5-6 different phones this year

  • Zod

    On JOD, do you have to pay the nagging sim fee every time you change phones?

    • Galaxy_Fan

      No. The sim fee would only be for the first time if you did not have a T-mobile sim already and needed one. The “upgrade assistance fee” is only paid the first time you start the JOD program. The contract specifically says that you do not pay the $20 upgrade assistance fee after the first phone.

  • I’ll wait for the new iPhone and to see if the new Pixel phones are on it. I’ll take advantage then. Right now, $50/month for my 10GB data on my Nexus 5x is good enoigh!, I don’t need to upgrade!

    • Peter Smith

      Ha my wife has the White 5X and she is quite content. Me on the other hand I can’t help but get the next big thing…If I work I should be able to buy my new toys lol.

  • hawkstwelve

    Just FYI – I just spoke to TForce on Twitter and they clarified that this new 1 per 30 days JOD is only for lower end phones, not iPhones, or Galaxys, or anything like that.

    Although that being said, TMO on Facebook referred me back to the support page so it seems there is a little confusion, even on their end.

    • (J²)

      A representative literally told me yesterday that T-Mobile was phasing out of Jump on Demand. I don’t think they know but then again, that’s typical for T-Mobile.

      • Mike

        I was told that when I signed up for it in May. You have to reach the right customer service agent to get JOD.

        • (J²)

          You are right because certain representatives do have the ability to apply higher bill credits, apply expired promotions, etc. while others do not. Whether they are actually suppose to or not is the big question.

        • Mike

          There is a special T-Mobile number that goes to a certain call center and they will honor JOD . Funny thing is before I called the number I tried three different reps dialing 611 and they all told me JOD wasn’t available and wanted me to do EIP.

    • keepitreal25

      They told you wrong , it’s any phone . The lower tier phones will be apart of another change they will be announcing to the insurance portion for jod customers.

    • keepitreal25

      Cheaper replacement costs for damaged phones and more incentives to buy lower tier phones . The above article will apply to all devices .

    • keepitreal25

      It says every device right on their support page Alex linked above ! I would show that to T-Force, so they can either not provide you misinformation , or you can understand how to dispute their info with Tmobile’s own documents! Have a good one

      • hawkstwelve

        I should have updated my original comment. Shortly after that, I had a T-Force manager message me and apologize for the misinformation and correct the record that the 1 per 30 days applies to all devices. It’s all good! :)

  • The One

    Sounds like T-Mobile just found a faster way to get gadget geeks to to keep renewing leases and have a phone payment forever.

    I’d rather buy the phone at a discount online, then sell it when I’m ready for something new. Last time I did that, I made $150 on the sell, and purchased the new device for $250. Not bad for a flagship quality device.

    • Mike

      The S8+ cost $850 plus tax if I was to sell it when the Note 8 drops I’ll be lucky to get $500-$600 with the promos going on . The Note 8 is expected to cost $1K so I’ll have to try selling my phone at asking price and come up with another $500+ to pay for the Note 8 plus taxes. I’ll just stick with JOD since I plan on getting at least two new phones annually.

    • (J²)

      Jump on Demand is designed for people who want to upgrade often. It also gives these customers the flexibility of opting to buy out the lease for the same price as EIP.

      Once you sign up for a device on EIP, you have to pay taxes up front and if you design 12 (out of 24 months later) you want to upgrade, you first have to pay off your balance in full which may lead most to sell their phone at market value through risky platforms and hope it covers the balance.

      Since Jump On Demand requires no down payment and you can Jump once every 30 days, that means you should owe no more than one installment per month which is no more expensive than someone who plans to Jump once a year. This actually helps T-Mobile as T-Mobile sells refurbished devices often with very little discount (sometimes just a few dollars). So it’s really a win – win for T-Mobile and the customer.

      Leases aren’t very attractive to investors hence the reason they struggled to gain traction and remain limited to certain devices but T-Mobile is embracing the lease option – of course, T-Mobile would prefer you buy your device in full which is why promotions are almost exclusively for the 24 Month Agreement.

      • Joseph Guy

        have you used JOD if did you would know that you don’t need to pay off you balance in full not sure were you got that info from maybe it’s just your credit, you only need to pay off 50 percent of the phone or in my case i can use jod every 6 months and i don’t need to pay anything at all i am on an old plan

        • (J²)

          I have 3 active JOD agreements.

          I clearly stated Equipment Installment Plan (EIP) must be paid in full – which is the alternative to JOD.

          It sounds like you are referring to the original Jump, not Jump on Demand. Jump is not a lease program. It’s a hyrid between EIP and JOD.

  • kev2684

    Are they still doing $99-$299 down for the higher-end models? If so this is an easy cash grab and it shows why they can afford it.

    • (J²)

      Yes they are. That’s my only issue with Jump on Demand. They often charge more for higher storage capacity. I just accept the fact that I’ll pay $99 upfront for an iPhone but I know I will keep it for 12 months.

      • kev2684

        I don’t know if things have changed, but IIRC they also collect full tax upfront, so the phone is free and clear right at the beginning for them to resell to third party vendors as soon as they inspect the returned phone.

        • Croq

          On JoD, there is no tax collected up front. They do/did collect tax on the original JUMP programs though.

        • (J²)

          Tax is collected upfront only if you choose a higher end/higher capacity device in which case, the tax would be based on the amount due at that time. The same applies to the buy out at the end of the 18 months, you have an option of paying off the buyout amount over 9 months but tax on that buyout amount is due immediately.

          Tax is also added to each installment.

          You simply cannot pay taxes upfront for something you are leasing. Just imagine, paying $80 in taxes upfront and then Jumping 30 days layer only to do the same thing. That would have T-Mobile collecting way too much in tax for phones not reported as actually being sold.

    • Mike

      I paid $139 for my S8+ on JOD which isn’t to bad since the phone retails $850+ tax. I recently made 12 out of 12 monthly payments on time and I got a notice I qualify for $0 on my next device. I’ll see soon when the Note 8 drops if it applies to JOD.

      • Trevnerdio

        Exactly the reason I bought it at Costco haha they take the down payment and just put it in the payments. Say I upgrade in 6 months, that means I pay about $31 instead of $130 heh but that’s really cool about your zero down!

        • Mike

          Well JOD can’t be used at Costco.

        • Trevnerdio

          So the old Jumps do but the new one doesn’t? That’s lame!

  • The One

    One of T-Mobile’s old versions of Jump had a monthly fee of about $10 that included phone insurance to add to the lease. Does the JoD program force you into something similar or do you only pay for the lease?

    • Mike

      Nope no insurance is required but if your leasing a high end phone I recommend insurance. T-Mobile insurance is now $15 but it covers accidental and theft/lost. There are also cheaper accidental insurance programs like Squaretrade.

      • The One

        Sorry for not being more clear in my question. Regardless of insurance, does the JoD program require any monthly fees to sign up for it?

        • Mike

          No it doesnt

  • Galaxy_Fan

    I just got a text message for changes to the JOD program/ https://www.t-mobile.com/customers/TMQ320171015.

    Among other information was this: “In August of 2018, a device down payment may be required for JUMP! On Demand and customers upgrading in supported channels (retail, telesales) will be charged the upgrade support charge at upgrade.
    Depending on the device, a SIM Starter Kit may be required (Retail Price: $25)”

    The upgrade fee is $20 per phone. So next year they will be charging $20 per phone plus a down payment. If you change phones often that can add up quickly!

  • Richard Darrington

    I’m on the 3 phones every 18 months lease program. What’s the difference?

  • Sam_Austin

    Is Tmonews intentionally glossing over the principal change to JOD? Which is the down payment and upgrade fee that will be charged for all premium phones starting next year? The rest (upgrade once a month – who would want that hassle and expense in upgrade fees?) is just smokescreen. I wish I could go back to Jump 1, which let me upgrade twice a year – that’s all I need.