T-Mobile Un-carrier Next will build taxes and fees into One plan, KickBack will credit low data usage

tmobileuncarriernextevent

Un-carrier Next is official.

T-Mobile CEO John Legere today took to the CES 2017 stage to reveal the next Un-carrier move, which includes three main points. First up, T-Mobile wants to help simplify your bill by building taxes and fees into the price that it advertises for its plans.

As an example, the T-Mobile One plan with a single line will cost $70 flat, rather than $70 plus additional taxes and fees added to your bill.

We typically see this type of simplified pricing with prepaid carriers, but most postpaid customers pay for their rate plan and then a bunch of other taxes and fees added onto their monthly bill. This can be frustrating, as the monthly cellphone bill can end up costing quite a bit more than anticipated. T-Mobile is aiming to end this customer pain point by including the taxes and fees with the T-Mobile One plan.

tmobileuncarriernextnewrules

T-Mobile today also announced KickBack. With this feature, T-Mobile will refund you for data that you don’t use. If you use 2GB or less in a month, T-Mobile will give you up to $10 in bill credit on next month’s bill for the qualifying line.

And then there’s the Un-contract. With this feature, T-Mobile promises that T-Mobile One customers will keep their plan pricing until they decide to change it. T-Mo will never change the price that you currently pay for your T-Mobile One plan.

T-Mobile today also announced a new promo offering a “second tax rebate.” Starting tomorrow, January 6, consumers can get $150 per line for every line that you switch to T-Mobile One. This promo will be good for a limited time and will be available for up to 12 lines.

Finally, T-Mobile confirmed that as of January 22, it will only offer T-Mobile One to new postpaid customers. Existing customers can keep their plans after that date. Customers that want to take advantage of the new all-in taxes feature of Un-carrier Next will need to switch to the new T-Mobile One plan. T-Mobile One customers that want KickBack will need to opt-in through the T-Mobile app or T-Mobile account website.

Source: T-Mobile

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  • msohail

    what about existing t-mobile one customers? can they get kickback too?

    • Prode

      yes if you enroll after the 22nd.

      • theseanteam

        Not a 100% sure, but I believe they mentioned kickback was available for all T-Mobile One customers.

    • Nick

      Yes

    • Alex Wagner

      Just got this clarified with T-Mobile. Existing T-Mo One customers can get KickBack by opting in via the T-Mobile app or account website.

      • HITMAN Nine

        Simple Choice plans are Not eligible. Only T-Mo One existing and new qualify for KickBack

  • Corey Jalette

    Any news on the promo plans for people on the 2/100$ ? I may be persuaded to switch if it was cheaper.

    • Mark

      Mike did say there will be some promos for the people who are existing customers.

      • Prode

        Only if you are on T-Mo one now. Other wise nothing.

        • theseanteam

          No, there was a mention for folks on Simple Choice there would be some discount incentives to switch.

        • Corey Jalette

          The stream just ended gonna try and go back to make sure I heard that correctly but that’s what I heard too. They said the sc 2/100 plan and other T-Mobile one plans and possibly a third too but they didn’t specify it. Was waiting to see if anyone would ask in the q&a but no luck.

        • Mark

          That’s exactly what Mike said. He mentioned simple choice customers too. I have the 10 for all with 2 free lines for a total of 6. This leaves me zero incentive to switch. Plus I have an unlimited promo till 2019.

        • Corey Jalette

          I tried going back to listen for it but couldn’t find it at all. Lol just gotta wait and see I guess. I’m good with my plan now it’s cheap but everyone always likes a better deal so I hope there is one. Wish they would just pay the taxes on all plans they have now so everyone’s happy and they are actually thanking people who have stayed with them.

    • Prode

      If you only have 2 lines then no it isn’t cheaper.

    • Acdc1a

      I doubt you’re paying more than $20 in taxes and fees. You’re probably best to hold that forever.

  • Acdc1a

    Waiting for the whiners on this one.

    This is the best Un-carrier yet.

    • Bryant

      And the 2016 whining continues. When will 2017 end?! lol

    • lomsha

      If you’re on one.

      • Acdc1a

        …and I am…

        • lomsha

          Good for you

  • hawkstwelve

    So let me get this straight: TMO wants you to sign up for TMobileONE because it’s unlimited and you can use as much data as you want (except not really cause there are limits/restrictions). Then, they will give you money if you don’t actually use the unlimited. So switch to TMOne for unlimited, but don’t actually use it and we give you money!

    2GB or less? My 80 year old Grandma uses more data than that.
    Taxes and fees included? Yes, but only if you are on TMobileONE.
    Kickback? Yes, but only if you are on TMobileONE.
    Second tax rebate? Yes, but only if you switch to TMobileONE.
    Uncontract? Already available. It’s called “grandfathering”.

    I’m sorry – what was good about this Uncarrier? I used to loved TMO but this is getting more and more embarrassing. Stop hyping it up to be the ‘next big thing’.

    • Prode

      Not much is good but hey if you want to change to T-Mo One you no longer pay anything extra for the taxes and fees. Those can be an extra $20 a month or more sometimes. Other wise this UN-Carrier is a let down.

    • patt

      How does your grandma use so much? I will use my mother as an example she does not use more then 1GB on Verizon.

      So that’s a 10$ less on a bill. Not bad.

      • Keith Stevens

        Some people will complain about everything. Mr Hawkstwelve… all they did was take the same plan and slash it by 10-30 bucks a month to save you money. Ya i could see How that would be embarrassing. Nobody said you needed to switch. Nor will they make you. So tell me how when someone in New York pays 20 bucks in taxes and fees on a 160 plan and t mobile says they are gonna pay that for you now…. How is that embarrassing? And if I just happen to not use 2gb on one of my tablets there gonna just give me back $10. Ya that sounds so pathetic. Lol. How much does sprint or verizon or att give you back if you use 2gb or less on their No taxes and fees deal? Oh that’s right they dont even have that plan or any refund for data not uses. K… fixed that for you

        • patt

          I myself use approx 18-25gb a month though. Tmobile one will not save me money but increase it for me. Unfortunately.

  • Ab

    Nothing for people already on simple choice…frustrating to see this

    • Acdc1a

      Really depends on what you have on simple choice.

    • slybacon

      It’s an old plan. What did you expect?

    • Jordan Cook

      No kidding. I have been with them since the days of VoiceStream, and the SC plan I’m now on on is less than a year old.

  • CJ

    Group- I am confused and you usually help me out. I have Simple Choice Unlimited for Me and my Wife and my son could not get unlimited but got 6gb is pretty good since he finds WiFI spots. Is it worth it for me to go to this plan and get the plus option? I am so confused on what is better?

    • MadJoe

      You just need to take what you pay now (minus equipment/EIP) and what you would pay with the One plan. Which is lower? That’s the one you keep/get.

      • CJ

        They are the same so I am thinking what is the best strategic option I have been a customer since 2004ish so its like how are they trying to get rid of me now lol

    • Garblicks

      T-Mobile one might be great for you

    • GersonT1000

      Well, if you moved to this new plan, you would pay $140 ($70 first line + $50 second line + $20 third line) for three lines. All three lines would have unlimited internet, talk and text. Video streaming speeds would be capped so that you would probably only be able to watch at 480p resolution. Hotspot tethering to your phone would be unlimited but only be at 2G speeds unless you pay $15 extra per line for any line where you want fast tethering. There would be no extra charges for taxes and fees because they would be included in the $140. However, you still have to pay for whatever phone you buy, but that is also the case with your current plan or any other plan.

      • CJ

        Good To know about the $15 extra for Fast Tethering. Also When your watching Comcast movies how bad is 480p on a S7?

        • Acdc1a

          It wasn’t right. You get 3g tethering (not terrible, not great) and the 4g LTE tethering add on is $25, not $15.

          Unless you opted out, you’re already watching at 480p. There isn’t much difference no matter what anyone here tells you.

  • Aurizen

    I’m on simple choice family plan I might switch to T-Mobile one. For the taxes included.

    • MadJoe

      It only makes sense if you can save money doing it that way. Depending on which plan you have, you might end up paying more for less.

    • Garblicks

      That’s a bad idea if you have the $20 unlimited data plan.

      • Aurizen

        How so? I have that

        • patt

          Because if you don’t do autopay you pay +5 more per line. We don’t know which exactly data plan you have now and how many lines.

        • Aurizen

          Ah I see! I have a family plan with their simple choice and I have the $20 unlimited.

        • patt

          You might have a similar plan to me its called Select Choice and i’m never giving it up. If you do want to give it up make sure you check it 100% to make sure you would save $.

  • Ramses__g

    Bullshit.. nothing for grandfathered customers

    • Chimphappyhour

      We get to keep our grandfathered plans. Which is pretty amazing considering how long some of us have been around and what are plans are. That’s good enough for me.

      • theseanteam

        Yeah, some companies terminate or modify negatively older / grandfathered plans.

    • Corey Jalette

      If you’re on a promo plan they said something about offering a different promo to still save money. But other than that then you’ll have to either keep your plan or switch.

    • MadJoe

      “T-Mobile today also announced a new promo offering a “second tax rebate.” Starting tomorrow, January 6, consumers can get $150 per line for every line that you switch to T-Mobile One.”

      This sure reads as though it applies to grandfathered customers. You just have to agree to give up your current plan for the One plan.

      • PHL

        Most likely that refers to lines being ported in from other carriers.

        But, if not, that would be a $600 incentive for me to switch my 4 phone lines from SC to One

        • Keith Stevens

          That’s not for switching to t mo one from another t mo plan. That’s if you port in a number to a t mobile one plan. Your not getting 600 to switch 4 lines to a different plan with the same carrier.

    • Phil

      He trying to bullshit us into Next plan.
      Sorry I’m not intrested!
      I will never dump my 20.00 Unlimited data & 25.00 Unlimted talk/Text combo

    • Deadeye37

      You’re getting a lower cost. I’m on a grandfathered plan and I’m not expecting any of the cool perks. I pay ~$70 for 2 lines unlimited everything. That’s a really nice perk.

      • Phil

        Select Choice for the win.

        • MattPortland

          Simple Choice.

        • Anon

          Select choice is what T-Mobile migrated grandfathered plans from before uncarrier to. We miss out on promos that specify simple choice plans, but we keep our discounted rates. Each offer was on a case by case basis, but it should have been comparable or better than simple choice.

  • Nick

    I will be switching off of my S/C plan for this. This will give me more data and actually lower my bill.

  • resource

    So many whiny people with no understanding of business. T-Mobile One was not rolled out perfectly but it’s their future. Full stop.

    THEY ARE NOT GOING TO ROLL OUT NEW FEATURES FOR THEIR GRANDFATHERED PLANS. EVER. GET OVER IT.

    They’re going to keep giving incentives until you come over to T-Mobile One. If you want high-speed tethering or HD video on your phone, stay on your old plan, otherwise deal with reality.

    • hawkstwelve

      “If you want high-speed tethering or HD video on your phone, stay on your old plan…”

      So pretty much everyone should stay on their old plan.

      • resource

        I don’t watch video on my phone or tether, so I switched to T-Mobile One and got about $2000 in free tablets and smartphones on Black Friday. No brainer for me.

        • hawkstwelve

          Don’t mistake yourself for the majority of data users. You are the minority.

        • PHL

          I disagree. Unless you take public transportation to/from work, there just aren’t that many opportunities during the day to watch video. Most people have wifi at home, and a lot of people have free wifi at work, so that usage doesn’t really apply anyway.

        • hawkstwelve

          By that logic, there is no point for TMobileOne to begin with. Unlimited? Who needs unlimited?

          According to TMO, everyone does. According to you, no one does.

        • resource

          Most people don’t to be honest, but they also don’t want to have to think about when it will run out. It’s psychological.

          It’s why Google’s Fi didn’t catch on, no one wants to think about their usage.

          So most don’t need it but most want it. And if they get you on One, they can send you 480P video and save tons of money.

        • hawkstwelve

          “And if they get you on One, they can send you 480P video and save tons of money.”

          Let’s see, telling customers to get on a plan for something that you know they won’t use (and you encourage them not to) solely for the purpose of your bottom line.

          Sounds very carrier-ish to me.

        • Keith Stevens

          Exactly… some people will complain about everything. Ya but there are some of us who Don’t need to even pay for that home wifi… why you ask? Because I use that unlimited plan to stream to my tv. I cut cable and internet and pay way less with one bill.

        • MadMartigan

          Don’t mistake yourself for the majority of data users. You are the minority.

        • hawkstwelve

          Am I missing something?

        • MadMartigan

          Yep.

      • Acdc1a

        We keep rehashing this. 2 other carriers streamed Netflix at sub 480p resolution for YEARS due to oppressive data overages. NO ONE NOTICED!

        • hawkstwelve

          “2 other companies kept overcharging you for years and you didn’t notice! Why should you care now!”

          Kind of a stupid argument.

    • D. Maki

      While I’m all for T-Mobile One I just can’t… I pay $110 for 5 lines with 4gb each. When they beat that I’ll jump to the new plan.

      • patt

        Same here but I pay 120$ for 3 unlimited lines and 2 free 6GB-MI lines and 1 tablet on demand. So 3 voice lines + 3 mobile internet (1 on demand).

        Also have the 15% discount.

        With T-Mobile one without autopay which I never used and never plan to it would be 140+15. That’s the minimum increase.

      • Acdc1a

        Keep your ear to the ground. They’ll have a promotion eventually.

        • D. Maki

          Yeah I do, I usually look around or call like every 2 weeks just to see. ;-)

        • Prode

          Nothing is going to beat that if 4gb is ok for you. That is cheap.

        • resource

          I have 6 lines on One for $120 bc of their Black Friday days. You should get a good deal pretty soon.

      • Keith Stevens

        Not sure why its such a surprise. Of course its more. You have only 4gb of data and would go to unlimited. So ya there’s that. It’s not meant for you to jump to it. Not unless you need it.

        • D. Maki

          Never said it was a surprise. My response was in support of people that are on plans like mine. Personally I’m happy as a clam with my plan. Getting 4 lines for $100 and paying the extra $10 for the 5th line with 4gb is a dream. They couldn’t PAY me to switch that plan.

    • Chris Collins

      I’m not expecting add on;s to the old plans just better deals to switch. The more of us that hold out the better they will have to make it.

    • John Doe

      Incentives? Lmao

  • js

    Are we going to lose our 2 free lines if we change to the new One plan?

    • theseanteam

      The mentioned some sort of discount incentive to switch, but I don’t think it will be a like-for-like free line. The details weren’t really disclosed.

    • theseanteam

      If you have the 4th line free promotion, you go from 4 lines for $140 + taxes & fees to 4 lines for $150 with taxes & fees included. Buy 2 Get 2 customers go from $120 + taxes and fees to $130 with taxes and fees included. I’m guessing taxes & fees are more than $10, so it’s a bit cheaper to switch. But not quite as dramatic of a savings.

  • mreveryphone

    Still not letting go of my $20 unlimited data plan…

    • Phil

      Same here!

    • SirMakoto

      Select choice i assume? i have the $20 unlimited plan as well. wished our grandfathered plans would include the taxes and fees too, lol.

  • Vontae Everton

    So will it be 65 with autopay and how about the hotspot and what about the T-Mobile plus plan

    • Stephen

      $70 for single line with autopay. T-mobile one plus will be a $15 add, taxes and fees included.

  • Jay Trainer

    Does anybody know where you can rewatch the video of this presentation?

  • Kevin Zefa

    I have the 2 lines $100 then 2 more lines at 40 each =$200 with taxes
    it does have unlimited 4glte on all 4 lines and 7gb of Hotspot per line. no mention of hotspot so I wonder if I stay with what I have or wait for the fine details.

    • theseanteam

      T-Mobile One hotspot is only 3G if you don’t upgrade to +. If you get +, you can get unlimited 4G LTE tethering.

      • jdubtrey

        3G? Isn’t it 2g?

    • Acdc1a

      In your case it depends on how many will tether and how often. If you don’t tether very often you’ll save $40 per month to go to the ONE plan.

    • Critic4U

      I have the same plan as you but I won’t switch, I have too much freedom with the plan and honestly $50 per line is still a great price. The guys at the Tmo store were dumbfounded when I told them I wasn’t going to switch, I told them “I have unlimited LTE speed at top transmission speed of the tower, with a hotspot at that speed also for the first 7GB and will drop down to 2g speeds after, why would I want to go from that?” his response was “it will be cheaper” I said “not if I want to stream HD and pay $25 a line and the T-mobile one hotspot upgrade costs $15 to get 5GB of full speed LTE for the hotspot, Not thanks”. I would personally stick with the 2 for $100 plan, but I guess I have money to burn lol. The $150 a line for switch to Tmo one plan is attractive but not enough. I want completely unlimited no speed caps or throttling caps after hitting over 28GB even when using the hotspot then I would switch. my bill with 4 lines and 3 of them have EIP $216 a month.

  • mergimgj

    Will we still be able to keep out government/employee discounts on top of the no taxes?

    • Walter White

      no

  • Garblicks

    This doesn’t do anything to make me want to switch to TMobile one. I refuse to go to a auto pay option. That’s my sticking point. Plus I get more LTE teething on my unlimited plan$20 for all 5 of my lines. Just can’t beat that

    • Critic4U

      Same here I have the 2 lines $100 plan and $40 for each line after, but i got 4 lines and one of them is free with the promo they had on the two free lines thing they did back in november i think, I also have 3 lines on EIP totally unlimited LTE full speed data and 7GB hotspot included on each line on the plan. For $216 a month $52 a line and will go down to $158 when all the devices are paid off then it will be $39.5 a line Woot :) but the $150 per line to switch to the T-Mobile one still couldn’t make up for the freedom I have with my plan.

  • maciejkoziol

    How much for 7 lines on that Tmobile One?

    • Stephen

      $120 for first 2 and $20 for each additional. So $220, assuming you are on auto-pay. Can be less if some of those lines use less than 2gb of data.

      • maciejkoziol

        Thanks

  • Bill

    I like the ideas but in reality there are a lot of customers and potential customers who just
    can’t pay a $130.00 for service plus phones and insurance for two lines of service. Single parents, students, elderly, underemployed, unemployed or just people who have WIFI at work and home and do not need 28 gigs represents a large market segment. I’m not say that for a lot people T-Mobile One is not a good deal but why limit your potential customer base when you have the resources already in place to maximize growth. When grand ma or a single parent on a budget comes into the store and basically needs basic service then sending them out the door with no service because you have no plans to fit there reality dose nothing for the stock holders.

    • Brandon

      ARPU is the average revenue per user. They are eliminating small subscribers and doubling the base revenue as well. I expect to see a huge prepaid push after this. And prepare for a new product launch before the Q3

      • Chris Collins

        My guess is they are doing well pulling in new subscribers but having trouble turning over existing customers to the new plan Hence the $10 credit. Still not enough for me 2 lines $92 after taxes 6gb a line usually use 2-2.5 gb per line. New plan $120 less $10 each still leaves me at more money.

    • PHL

      That’s what prepaid and Metro are for.

      • Isaiah

        So you and T Mobile USA is basically saying that if you do not have a family and or use massive amount of data we do not want you as a customer. Sending them over to pre paid is basically saying that. Verizon, AT&T, and Sprint offers plans for the customer who do not use as much data.

        • Craig

          I don’t get it either. Why doesn’t TMo want my business? I have a family of 2, and the entry level price at TMo is $120 (minus 10 per line if we stay under 2GB, which one of us may do)? If I was shopping for new service, I would definitely not be interested in this ONE plan. We don’t want or need unlimited data – we use all we can and I use about 1GB and my my wife uses about 2-3GB monthly. Verizon comes in cheaper at the 4GB plan level.

          So for the ONE plan:
          – 2 lines = $120
          – 4 lines = $140

          Why such a big discrepancy? Are they losing money on 2 lines family plans, and thus pushing them elsewhere?

          I’ll stay on my grandfathered 6GB simple choice promo for $70 for 2 lines.

          For those saying go to prepaid/Metro, that’s a valid option, but I do appreciate and use the extra features TMo gives their postpaid customers, like international roaming data and texting.

        • Keith Stevens

          No you just use metro pcs who T-Mobile owns. How is that any different than verizon pre pay or cricket for att?

        • Isaiah

          Pre Paid does not allow third party billing, device/accessory financing, and does not shut off your service if you pay a day or two past your due date. Their is differences in post and pre paid services.

        • Nobody Special

          Or you can see things from a different perspective if you visualize something other than cellular phone service.

          If I go to the Mercedes dealership to buy a New Mercedes SUV with some cool luxuries and features but I have a budget of $35,000 dollars. They would shake their heads and say that’s not enough dough to purchase a Mercedes SUV. The company still want your money, they still want your business, they still value you as a customer, but what you are looking for they can not sell you.

          But, on the other hand, they may direct you next door to the Chrysler Dealership to buy a SUV there….which is owned by the Mercedes company…lol….If you look at many vehicles they look identical to their expensive brothers…. because the car manufacturer create Low cost cars for the simple folks, and they create luxurious cars for the wealthy…. you can choose what you want, but businesses design their businesses to cater to all, but they change the name on the storefront to avoid confusing the buyer.

          Would you want to sit in the VIP section with your family (dressed in tuxedos and nice attire) while you glance behind you a guy (still in his work uniform) just got off work from cleaning toilets in a fast food restaurant and intends to enjoy the show too….

          Metro for particular customers & T-mobile for particular customers. At the end of the day, the money still goes into T-mobile’s bank account.

    • Ben

      Then they can go to MetroPCS – $60/month for 2 lines with 6GB each and 2 LG K10 phones for free.

      • Keith Stevens

        And that’s exactly why t mobile bought Metro.

      • jdubtrey

        I set a 2-line plan up for a relative. I was only allowed one K10 and the other free phone had to be one of the cheaper freebies.

  • taxandspend

    Kickback – they didn’t specify if that’s on total data used. I’m going to assume it is since the concept of zero-rated data has gone away. My data usage looks artificially low on Simple Choice because of this, and I’m sure it looks that way to plenty of other Simple Choice customers as well.

    • Chanki Lee

      I am with you.
      So video streaming and music streaming count towards this 2 gb or not?

      • HITMAN Nine

        Customers switching from a Simple Choice plan should be aware that streaming content that was white listed for Music Freedom and Binge On is not white listed for KickBack and will count towards their 2GB.

        • PiCASSiMO

          If that’s true, I’m staying where I’m at. I’m sure my daily 60 minutes of Spotify and SoundCloud will rack up quickly.

    • Keith Stevens

      It says on the website that 2GB limit is total data. Binge on included.

  • joemail

    basically…dont use data and sign up for $100+ plan so you can save on an unlimited plan (irony all over it). this tmobile uncarrier is becoming tacky.

    dont get me wrong..including tax on tmobile one as part of price is nice, but we are miles away from where we started..right tmobile?

    • PHL

      Doesn’t make sense for single line users, but it makes a lot of sense for family plans. I have 4 lines. 2 of the lines use 2-5 GB each month (with Binge On enabled). The other 2 lines use less than 500 MB each. I think a lot of families have similar situations.

      • Keith Stevens

        This is exactly why T mobile did the kickback.

  • Mark

    Mike said there will be incentives for simple choice customers. Don’t know if it’s a slip up or not. But I have the 10gigs for all with 2 extra lines on us promo for a total of 6. And I have unlimited promo till 2019. There’s zero incentive to switch now.

  • Nick

    The “deal” Mike S talked about for people who have the 4/$140 or buy 2 get two is 4 T-Mobile One lines (tax in) for $150.

    • Acdc1a

      Are you sure about this?

      • Nick

        Yes, it is on their webpage if you fill out the “opt in” form here is what it says:

        If I signed up for T-Mobile ONE™ during the 4th line free promotion (or buy 2 get 2) will my price increase?

        As a reward for being an early adopter of T-Mobile ONE, customers on
        these earlier promotions are exclusively eligible for a new promotion
        that saves them even more money than their current monthly service
        charge after taxes/fees.

        If you have the 4th line free promo, you currently pay $140
        plus taxes and fees for 4 lines. The new offer for those customers is 4
        lines for $150 with taxes and fees included. These customers will save
        even more money than with the promo!

        The whole page is pasted below:

        T-Mobile ONE – Taxes and Fees Included

        Below are some answers to some questions you may have. Click the button below to accept the terms.

        If I have T-Mobile ONE™ already, do I automatically get the taxes and fees included benefit?

        You’re on your way! Just finish this pre-registration form and your
        taxes and fees will be included starting with your February charges.

        Which customers can get T-Mobile ONE™ with taxes and fees included?

        Postpaid T-Mobile ONE customers, @work and Puerto Rico, and employees
        (accounts up to 12 lines), and T-Mobile ONE No Credit Check customers
        are also eligible. Pre-paid T-Mobile, Simple Choice No Credit Check
        & accounts over 12 lines are NOT eligible. Customers participating
        in the DIGITS beta will be able to enroll a few weeks after launch.

        Do all lines on my account have to be on the taxes and fees inclusive plan?

        Yes. When you sign up for T-Mobile ONE™ taxes and fees inclusive, we will migrate all of your lines

        Voice lines will move to T-Mobile ONE taxes and fees included

        Existing MINT lines will be migrated to the T-Mobile ONE taxes and
        fees included MINT plan (regardless of the current rate plan).

        Existing wearable lines will be migrated from the Simple Choice with
        500MB plan to the T-Mobile ONE taxes and fees included Wearable with
        unlimited data at 512kbps.

        Existing LineLink, SyncUp Drive, or Simple Choice MINT being used on
        a Hotspot device will become taxes and fees inclusive and the price
        will increase by $5 if Autopay is not enabled.

        Are there any taxes and fees that are not included with T-Mobile ONE™?

        All applicable monthly regulatory fees and sales taxes on your
        service plan are now included with T-Mobile ONE! Remember that this
        feature applies to your monthly service price – you may see separate
        taxes and/or fees on other things, for example:

        Activities that aren’t part of your monthly service, such as buying
        extra data passes, late or restore fees, device upgrade support charge,
        calling from foreign countries, etc.

        Device and accessory purchases plus SIM starter kits will continue to be taxed at time of purchase.

        JUMP! TM On Demand customers will still have to pay taxes each month
        as those are associated with the device and not the service plan cost.

        Premium Handset Protection® when added to a tax/fees included T-Mobile ONE plan will have taxes/fees included

        If I signed up for T-Mobile ONE™ during the 4th line free promotion (or buy 2 get 2) will my price increase?

        As a reward for being an early adopter of T-Mobile ONE, customers on
        these earlier promotions are exclusively eligible for a new promotion
        that saves them even more money than their current monthly service
        charge after taxes/fees.

        If you have the 4th line free promo, you currently pay $140
        plus taxes and fees for 4 lines. The new offer for those customers is 4
        lines for $150 with taxes and fees included. These customers will save
        even more money than with the promo!

        I’m not on a T-Mobile ONE™ plan yet…how much am I going to pay?

        Check out our T-Mobile ONE plan details page at https://explore.t-mobile.com/t-mobile-one

        By checking the box and clicking accept to this rate plan
        change, you continue to agree to T-Mobile’s Terms and Conditions
        (T&Cs) and agree to the terms of this rate plan. T-Mobile requires
        Arbitration of Disputes unless you previously opted out pursuant to
        T-Mobile’s T&Cs. Details available at http://www.t-mobile.com/terms-conditions.

      • Nick

        Yes, it is on their webpage if you fill out the “opt in” form here is what it says:

        If I signed up for T-Mobile ONE™ during the 4th line free promotion (or buy 2 get 2) will my price increase?

        As a reward for being an early adopter of T-Mobile ONE, customers on
        these earlier promotions are exclusively eligible for a new promotion
        that saves them even more money than their current monthly service
        charge after taxes/fees.

        If you have the 4th line free promo, you currently pay $140
        plus taxes and fees for 4 lines. The new offer for those customers is 4
        lines for $150 with taxes and fees included. These customers will save
        even more money than with the promo!

        • Critic4U

          I couldn’t get it to load thanks for posting that. :)

      • Keith Stevens

        Yes he Is correct.

    • Mark

      Watch the uncarrier video around the 50 minute mark. He mentions simple choice customers

      • Nick

        If I signed up for T-Mobile ONE during the 4th line free promotion (or buy 2 get 2) will my price increase?

        As a reward for being an early adopter of T-Mobile
        ONE, customers on these earlier promotions are exclusively eligible for a
        new promotion that saves them even more money than their current bill
        after taxes.
        If you have the 4th line free promotion, you go from 4
        lines for $140 + taxes & fees to 4 lines for $150 with taxes &
        fees included.
        Buy 2 Get 2 customers go from $120 + taxes and fees to $130 with taxes and fees included.
        You will lose any ‘free lines’ you have, but in virtually all cases you will save money vs either promotion.

    • T-Mo Guy

      This is only for EARLY ADOPTERS of TMO1. Watch the video again he describes this. There are 2 PROMOTIONAL TM1 Plans. 4 for $140 (4th line free) and 4 for $120 (B2G2). These plans have special offers if you switch to TMobile One Tax Exclusive

      • Mark

        Thing was, when that promo took place I was told that I can’t switch my lines to that because I’m an existing customer. That I had to pay for the 4 lines and could have added a 6 and 7th line.

        • Chris

          I was told the same, however when I called into take advantage of the 2 lines free, when the rep changed my plan, it went thru. So i’m getting 4 TMO One lines for $120. With this change, it will now be $130 taxes included.

  • JaswinderSinghJammu

    Regardless of how you feel about the new plan, the best part in taxes and fees are included. You can’t argue with that. TMO customers have been asking for that for a while now.

    • pengko

      yeh. its one good step forward for postpaid plans.

  • TK – Indy

    It still doesn’t look like they made the pot sweet enough, the forums have many posts from people who say they are keeping what they have now, and none that I have seen who will change plans as a result of this. They would all end up paying more money for less of a plan, even with taxes and fees.

    • Acdc1a

      It will convert many who don’t have great promotions and it will draw more new customers…

      • PHL

        This. The vast majority of customers in any industry do not frequent user forums. As a result, they often miss out on the best deals.

        • Keith Stevens

          So very true. And most the people complaining are on old ass grandfathered plans. So ya if you pay .17 cents a line from 1989 then duh… it wont make sense. The funny thing is most people on here compare the new price directly to the plan they have and dont even add the taxes theat they are paying now. They also fail to realize in some places like New York or DC taxes and regulatory fees on a 160 bill are like 20-25 bucks. Not even each person with a current 4 for 160 plan pay the same amount in each state. This just makes it simple and if people actually pull out the bill and compare it saves some money or breaks even with the current one they have and they get unlimited.

        • Nobody Special

          “17 cents a line from 1989” made me laugh… and it’s a catchy phrase too!

  • Jason Caprio

    Even though I jumped ship to Verizon a few months ago, I still check out this site for information to see if T-Mobile is improving to the point of switching back. I was really curious about what this next Uncarrier would be, and what a let-down.

    Nothing really exciting about this. Just a few bits of savings here and there, and after all the price increases in the past, it’s not much of an uncarrier move. Taking away the offers for the Simple Choice plans is not exactly a customer-friendly move. Not everybody wants/needs unlimited data and would rather pay $50/month instead of $70.

    John Legere really needs to step up his game. I want an Uncarrier to actually do something useful. Here is one great example:

    Get rid of domestic roaming!!! With T-Mobile, domestic roaming on AT&T, US Cellular, etc is almost as bad as not having any data at all. The speeds are throttled to worse than 2G, and you only get about 50MB per month. I experienced this first hand on my travels around Vermont, New Hampshire, Maine, and much of PA anywhere northeast of the Appalachian Trail. T-Mobile needs to press for better roaming agreements with access to LTE networks instead of 3G/2G, and maybe throttle a bit less. 2 – 4MBit would be perfectly acceptable roaming speeds. Not 64kbit/sec. Also significantly increase the monthly domestic roaming limit, or just get rid of it all together and have it show up as native coverage.

    • Acdc1a

      So an 8 GB plan for the sake of argument at Verizon costs how much for 4 lines?

      At T-Mobile it’s $120 all in.

      • Jason Caprio

        8GB Plan on Verizon is $70/month. 4 lines at $20 per line is $80. You get a bonus 2GB per line. The total would be $150/month for 4 lines sharing 16GB.

        I won’t argue with the fact that T-Mobile is cheaper than Verizon, but as the old saying goes, you get what you pay for. T-Mobile has no choice but to be less expensive since they have inferior network coverage across the USA. Imagine if Verizon and T-Mobile were the exact same price and/or offered the exact same services, T-Mobile would be out of business.

        • PHL

          VZW coverage may be superior in some remote rural areas, but probably 90% of TMO customers never venture outside of metropolitan areas and away from interstate freeways. I’m not interested in paying for benefits in places that I never go. If I ever start going to those places, then I can reconsider my carrier choices.

          On a side note, I have an AT&T cell phone for work and a personal T-Mobile tablet on LTE. Guess which one gives me a better signal and consistently faster download speeds. Hint: It’s a rhetorical question.

        • Reagan1

          Agreed. I used to have a VZW work cell and my TMO personal cell and dumped the VZW work cell to use just one phone (my TMO phone) as my company will give me $$ every month towards my cell bill. Overall, in remote areas, I agree with Jason that VZW has better coverage, but as PHL mentions, TMO is fine for almost every other situation. Just depends on your needs, but I travel the whole country and TMO has worked well for me the past few months since dumping VZW and when it doesn’t I can usually connect to Wifi.

          As for the plans, I’m on old Simple Choice with military discount and none of the new plans come close cost wise for 4 lines.

        • Keith Stevens

          Not to mention you never brought up binge on. Every single thing you stream on verizon will cost data… none of the majority of music and video streaming would even touch that same plan. 8Gb last my kid about half way through the month on verizon doing what they want on the phone. Now she never runs out because none of what she streams even takes out of that 6gb. The new 700mhz spectrum makes a world of difference if you have the right model phone.

  • J.J.

    Out of my 5 lines im the only one who has and or needs unlimited, and i pay about $165 including a $34 jod lease. It appears this will cost me much more plus miss out hd content.

  • NYHeel

    I have 7 lines and have a 15% government discount from my brother in law who is in my family plan. He’s a NYC teacher. I also have unlimited data on 3 of my lines from the old referral deal. My Plan is the old Simple Choice 4 lines at 2.5 GB per line (which has been upgraded to 4 GB) for $100. Additional lines are $10.

    I pay $110.50 before taxes and fees and $144.62 with taxes and fees. That includes unlimited for 3 lines from the awesome referral deal and 4 GB (but without data stash and unlimited video streaming) for the other 4 lines. With T-Mobile One I’d be paying $220 all in without the discount and $187 if the discount still applies. So even with the discount that’s still an extra $42.38 a month and I actually lose features (like 7 GB of LTE mobile hotspot) on the 3 lines with unlimited. Still not really that close for me.

  • Curious

    How much would 12 voice lines, a tablet, and a wearable be on this plan?

  • stuman19741974 .

    I still can’t see myself switching to this. I currently have:

    Simple Choice Family Plan
    Grandfathered 15% discount
    4 Lines with 4gb/mo promo til Feb 2019
    1 Line with old $20 unlimited upgrade
    1 Line with 4gb/mo FREE with 2016 Black Friday promo
    1 Tablet Line with 6gb/mo FREE with 2016 Black Friday promo

    Total bill after discount, taxes, fees = ~$145/mo

    I mean, if all of these moved over to the new T-Mobile One plan, wouldn’t it cost me $280/mo (7 devices x $40 ea)?!?!? Unless I am calculating wrong???

    • Acdc1a

      $220…

      • patt

        With autopay or without? either way why over pay this much?

        • Prode

          with

        • patt

          yea so either way he shouldn’t ever give up his plan.

        • Keith Stevens

          Yes of course it is way more… he would be going from 4gb to unlimited. That’s a huge difference in usage. So big increase but only if he is gonna use all that data.

    • NYHeel

      No it would cost $220. It’s $120 for 2 lines and then $20 a month for each additional line.

      Also, what’s your 15% discount for? It’s possible government discounts may still apply.

      • Schpoo

        Any percentage-off discount won’t apply on any present or future T-Mobile ONE plan.

        • NYHeel

          Is that from first hand experience? I’ve seen some reports of government 15% discounts still appearing on bills after switches to T-Mobile One.

        • pengko

          the government discount still applies. Just have to remember and renew it every year.

        • Keith Stevens

          No there will be no government or corporate discounts on the New All In price for t mobile one. If you switch it will end all discounts. You can still have them on the current T-Mobile one plan but if you opt in to the new All in price plan you will not get the discount.

        • Keith Stevens

          The discounts will not move to the New t-mobile one all in price. You are eligible on the t mobile one plan but not for the all in price. You will NOT receive any corporate or gov discount period.

      • Walter White

        New T-Mobile One will not let you have any corporate discounts, I just asked on T-Mobile FB page.

    • stuman19741974 .

      Thanks….I thought it was $40 straight up. I appreciate the correction.

      Still quite a bit more. My understanding was I would lose the 15% discount if I ever changed my plan. Even it I got it, my bill would still be $187/mo I guess.

    • Sandip

      Seems like nothing can beat the old SC 4 for 100 with 4gb unless tmobile kicks us out?!! Did you miss the free tablet with FREE data line offer?

      • stuman19741974 .

        I took advantage of the free LG G Pad X 8.0 for Father’s Day in June 2016 which was good. Only had the free 200mb for life on that. But for Black Friday, didn’t think the other tablet offered was any better so only got the Free 6GB data plan.

        • pengko

          free is free. I opt into one voice line and once 6gb tablet line with the free lg gpad x.

        • Keith Stevens

          T-mobile is currently rolling out the 7.1 android update out to the LG Gpad X. As we speak. :)

    • Shakil Khan

      1st line- $75
      2nd line- $55
      3rd line- $25
      4th line- $25
      5th line- $25
      6th line- $25
      7th line- $25
      Auto pay discount ($35)

      so total bill will be $220

  • Wit

    Are the new plans better than the 10Gig for all plans that included wifi hotspot, tethering, unlimited music and video streaming? I have 5 lines at about ~$150 after 15% corp discount.

    • Acdc1a

      Nope, you’d be $180

    • bman893

      nope not at all its a huge price increase

    • Wit

      On the new ONE plan it would be $180 for 5 lines + $15 a line for wifi hotspot/tethering at 4G/LTE so that’s like $255 !!! and $105 more and even if I got $10 off 3 lines for less than 2GB that’s still only $30 off a month. I really don’t need more than 10Gig a line + 20Gig DataStash + 4G LTE hotspot included + bingeon.

  • dinopdx

    I just switched to Ting from T-Mobile last week and can’t be happier. I still use T-Mobile’s GSM/LTE excellent network but don’t expect to pay more than $20 per month. I can do this because I’m on secured wifi most of the time and iMessages don’t count as texts. T-Mobile can be better for someone who travels a lot and/or uses a lot mobile data.

    • AussieB

      Tmo is expensive if you don’t use a lit of data

  • jj201367

    I’ll be keeping my grandfathered plan 4 for $100 not Including JOD

  • Anthony Lopez

    i have the SC family plan with 5 lines for 140$ with 10gb each(4 lines for 120 + 1 for 20$) Tmo one would be 40$ more.
    also have 4 devices with eip that should be paid off soon.

    • rttt

      but tmobile one has taxes and fees included, not your old plan so its more like $20 more

      • bman893

        $140 plus $14 tax an fees $154 with tmobile one that would be $180 with tax an fees but now your also limited to 480i video and 256 kbit teithering (this is not so on his SC plan) or he can pay the $180 plus for tmobile one + $15 per line for tmobile one plus so thats $255 a month with the new plan to get what he has now for $140

        • Keith Stevens

          No its not 256kbs. It’s 512kps. There is 2.71 regulatory fee on each line alone. Not including other taxes and fees. It’s also 480p not 480i. Your also going to unlimited and not 10Gb. On my family account there is 1-2 lines that dont use a ton so I also have a chance to get up to $20 as a possible kickback a month. There are some people who it wont make sense still though to switch. I like to use a lot of data so it makes sense. I also have way more taxes. Some states its over 25 a month on the account like in New York DC etc. so It definitely makes sense for them.

        • Wit

          Yep $255 is what I figure it would be for me to switch. I have 10Gig for all on 5 lines and it runs $150 with everything after 15% corp discount. You get the 20Gig Datastash as well as the 4G LTE hotspot/tethering included as well. Not worth changing when it’s $105 increase even if I’d get $30 month off for 3 lines using less than 2Gig. As far as I can tell T-Mobile prices have gone up since the introduction of the ONE plans. They maybe better for people that need unlimited data, but I’d assume most people don’t.

    • Keith Stevens

      First of all your not even adding tax and fees to your 140 plan. Which is more than 140. Your paying closer to 160-165 with the taxes and regulatory fees etc. This new plan includes all taxes and regulatory fees. T mo one would be 180 for all 5 and have unlimited data. The plan change will not affect any promo for devices or jump programs at all. So your really only paying about $15 more. And if any of those 5 lines use less than 2Gb then you just made up $10 of that 15 bucks. So if $15 is worth going to unlimited then it would make sense.

      • Nobody Special

        Incorrect. A plan change does affect many promo deals for devices. That’s the GOTcHa fineprint!!!!

        It’s getting late so I can’t provide the link to support my comment, but when I do have the time… I will add it below.

  • AussieB

    $10 back on a$70 plan is still higher than I’ve ever paid for cell service. Left Magenta years ago for $45 Straight Talk & now on Project Fi. Tmo still not offering anything attractive to a single line customer who doesn’t use gobs of data.

    • Acdc1a

      $30 on Metro?

  • Mike Thaler

    Our 6 SC lines, incl taxes/fees costs about $150-155/mo. Plus we have a limited tablet line that is never used and get billed zero $. (Only get 200Mb on it I think if it were used.)

  • TrueCopy

    Does Kickback cover 2GB of total “on-network usage” or usage excluding Music Freedom, BingeOn, etc?

    • HITMAN Nine

      Customers switching from a Simple Choice plan should be aware that streaming content that was white listed for Music Freedom and Binge On is not white listed for KickBack and will count towards their 2GB.

      • william43

        That sucks

      • GreenMonkeyPants

        Where does it spell this out?

        • Nobody Special

          I copied and pasted (scroll up) where it spells this out on t-mobile FAQ page relating to this new service. ALL OF T-mobile one data use as it relates to kickback is included to factor the 2GB minimum.

          Read the fine print before switching. Because once you switch over, T-mobile may not allow you to switch back.

          This was the Question on the FAQ page from the T-Mobile Website. Copy and search the question yourself to find the answer on the t-mobile site yourself. I agree with you a 100% to see things for yourself before believing.

          “Does music, video or international data count towards my KickBack™ data use? Why or why not?”

  • SalsaKing

    So I confirmed.
    I have the 4 lines for $120 +Taxes (b2g2 Simple Choice) and that does not qualify for the deal that gets you 4 lines for $130 (taxes included).

    Another thing that was disappointing is they say 2 lines for $120, but thats WITH autopay. I thought it was $120, plus $5 off per line with autopay, so $110 for 2 lines.

  • Tye Dashawn

    I have 2 lines of unlimited for $60 per line.. if I switch I would be paying $15 more per line just to have the same internet I have now right? Or am I missing something?

    • bman893

      no your wrong lol … it would be worst because if you switch you will be limited to 480I video and 256bit tethering but for another $15 on top of that you can that limit removed

      • PHL

        Actually, he would save a few bucks a month. 2 lines at $60 per line is $120 + 6-10 bucks in taxes. The equivalent One plan would be 120 flat, granted with Binge On. And, by the way, 480i video doesn’t bother me one bit. Unless you’re casting your video to an HDTV using mobile data, 480i is very acceptable.

        • Tye Dashawn

          Idk maybe later on down the line I’ll switch I have to see how this ends up working out I don’t want to jump the gun and lose what I have for something that will end up screwing me in the end

        • Nobody Special

          You stated you have the Unlimited Simple Choice Plan, and with that plan features Napster UNRADIO a $4.99 per month service for free.

          When or if you do consider leaving the Simple Choice Team, consider that also :)

        • John Doe

          You forgot the tethering and $5 autopay

        • balazer

          There is no Binge On for ONE. ONE simply limits all video to 480p, except when you use an HD Day Pass.

      • Acdc1a

        512k tethering and $25 to go to full speed…Fixed it for you.

  • calcu007

    I can’t register in their promotion page. I get a message that my number is not actuve

  • Mark

    Switch or not

    10gigs for all with unlimited promo till 2019
    $120 + tax/fee

    2 extra unlimited till 2019 lines (on us promo)
    tax/fee only

    2 tablets simple choice 5gb + bingeOn
    $17 all in

    Total bill
    ~$140

    • Chuck E Cheese

      How do you get 2 tablet lines with 5gb firconlyb $17

      • Mark

        Simple choice 5gb used to be data match. No taxes 20 bucks. With voice is 10 and military comes down to 8.5 each.

    • T-Mobile fine print

      I wouldn’t switch.
      4 lines would be $160 on its own- plus the tablets would have to move to a T-mobile TE plan ($20 each-before kickbacks).

  • PHL

    For what it’s worth, I’ve been on T-Mobile autopay for almost 3 years now. Never had a single issue. Also, I pay my bill with a credit card, so timing really is not a significant factor.

    • Acdc1a

      I also use auto pay. As a guy who had a mortgage payment twice hot my bank account I understand…But this is a credit card, very easy to fix.

      • Rob

        Or you can just manually pay your bill like I do. It doesn’t take the money right when the bill comes out and it doesn’t hit you for anything if you have a 0 balance.

        • JLV90

          Autopay charges like 3-5 days before the due date

    • Dominimmiv

      Admittedly I have never tried autopsy with TMO. But getting locked into it to get the lower price is not my cup of tea.

  • Rob

    I switched back to SC 6GB for 65 last month but this move actually makes sense for me. If I get Kickback, I save 13 a month and without it, I’d still be saving 3 bucks if I went over 2GB.

    I’m almost always at home on Comcast 200/10 WiFi so I’d pretty much be getting Kickback every month.

    I didn’t mind ONE when I had it, I just went back to SC because HTC finally released an update that cut the insane WiFi drain to where I could get 2 1/2 days of standby with WiFi on instead of having to charge the phone every day no matter what or I’d wake up to a dead phone. Since that update I’ve been on WiFi only and it saved me 5 bucks to go back.

    How does the 150 dollar credit work?

    • Critic4U

      its for new customers only the $150 bill credit for each line you bring to tmobile.

      • Rob

        Yeah I just re-read it. Would have been a nice incentive for existing customers but of course we don’t ever get crap.

        I would port out to Metro but you have to do it in the store and unfortunately the account holder passed away so I would lose my number which I just can’t afford to do (it is tied to pretty much every 2-factor authentication I have set up and would take way too long to remember to switch all those accounts) and Cricket just doesn’t appeal to me plus I use Google Voice for voicemail and conditional call forwarding isn’t available on any MVNO or prepaid plan that I’ve seen anywhere.

        • Critic4U

          Yeah, personally me I would like to see some kind of credits for being on WiFi Calling all the time; however, all you need is the account number and last four of the SSN to port out, you can find that on the SSDI sometimes if the account holder passed away the government usually puts everyone on that list. Otherwise ask a family member for the last four and account number.

        • Rob

          Oh no I have all of his information, I managed the account when he was alive and I’ve been paying it and everything, it’s just that I’m an authorized user, not an account holder, so going to the store they would probably ask for my ID and refuse the port.

        • Critic4U

          Worse they can say is no.

        • Rob

          I suppose I could always just get a SIM kit on eBay and call to do the port. I have to think about it though, I’m pretty happy with T-Mobile overall and the loss of Google Voice for voicemail is actually a pretty big deal for me. I’m on SSDI and could use more money in the bank but I’m not drowning or anything even remotely close.

        • T-Mo Lifer

          You don’t need approval from T-mobile to port out. Just give the account number and account pin to your new carrier and they’ll complete the port. You don’t need to contact T-mobile at all.

        • JLP474

          I may be wrong but I believe a carrier needs to release the number…if one has an outstanding balance I don’t think they’ll release it. When I made the switch from Verizon to Optimum for house phone, there was a waiting period for Vz to release the # after they verify everything on the acct.

        • Scoop003

          I just switched to metro last week from T-Mobile. All I needed was the T-Mobile account number, and the pin in order to switch. I was an authorized user on the account, but my ex wife wasn’t, and she was able to port out onto her own plan with them as well.

        • George lopez

          Can’t port in from metro and get the promo. Metro Pcs is owned by T-Mobile

        • Rob

          Actually it was a reverse merger… MetroPCS owns T-Mobile but part of the merger was naming the parent company T-Mobile US. Either way, I was talking about leaving my 116 a month with T-Mobile to go to 40 or 50 a month on Metro.

        • Sayahh

          LOL they changed the name from T-Mobile USA to T-Mobile US. Subtle.

        • JLP474

          MetroPCS owns T-Mobile?

  • Sushimane

    I got select choice been with tmobile for quite awhile i got unlimited everything for 65 dollars is this worth it any opinions?

    • T-Mobile fine print

      if its $65 after tax then its a toss up honestly- $5/month but you get the north america features- but your tethering is 512kb/s without T-mobile one plus international. if its $65 before tax then heck yes.

      • Sushimane

        Its before taxes i think after taxes 66 and some change like 66.33

  • Nobody Special

    I have 4 unlimited everything simple choice lines costing $32.50 each (including taxes & also including The Family Stateside International Texting/Calling for ALL lines)…

    T-Mobile would have to hire Kim Kardashian to pursuade me to migrate to the T-Mobile One Plan. I believe she is still on T-Mobile’s payroll ;)

    If she did pursuade me to go to the Tmobile One Plan, inorder for me to maintain similar services to what i have now i would have to get the Tmobile One International Plus Plan at $25 each line …. costing me $260 dollars versus $130 Dollars is what I pay now….

    Keeping my plan so far is the best option for me. But I am interested in how T-Mobile will pursuade us Simple Choice Subscribers. I am open to them convincing me. Hopefully they still have Kim’s contact information. lol

    • Grandy

      I vaguely remember someone in the recent past predicting the most of the next Uncarrier move stuff coming up would likely benefit mostly T-Mobile One customers. Wow. Pretty good prediction. I have a Simple Choice account with 9 lines with each line rarely coming close to the 2.5 gig high speed limit. I wonder if there anything better out there.

      • Critic4U

        My prediction is once they get 5g, we will all need to switch to a new plan to access it.

        • Nobody Special

          I think you are right… i would want to stay with 4G/LTE service, but im sure 4G will get phased out as “Old Outdated Technology” to force people to switch.

        • Rob

          Not going to happen. Just like how long it took to shutter off GSM. There are still areas that only have band 12 and thus require VoLTE in order to have any service at all so LTE will be around for awhile.

          HSPA, on the other hand, definitely.

        • Chris Drudge

          “Join T-Mobile THREE – Where we give you the choice of plans that fit you best and realize that o̶n̶e̶ ̶t̶w̶o̶ three plans can better fit our customers better.”

      • Chad D

        Simple Choice upgrade deals are coming tomorrow.

        • Alex Pilaia

          Really?? have any specifics on this??? I currently have the 3 lines for $90 – 2GB per line plan…

        • JLV90

          Your plan would already be cheaper if you switch after the kickbacks start assuming you keep using less than 2 GB on each line your bill would be $90 flat

        • Alex Pilaia

          How is that possible? 3 lines on the TmobileONE plan is $140. Minus (3) kickbacks of $10 each would make it $110. I haven’t seen any specific promotions for the Simple Choice Customers yet… link??

        • Corey Jalette

          Says who? I’m def interested but have yet to hear anything about this.

      • Nobody Special

        same here…. although i have unlimited everything, i never actually use unlimited anything…. with binge on active, some months i only use about 150 mb of data because im always using wifi due to minimum coverage at my residence…but i do get bars once i leave home :)

      • Nobody Special

        there is no reason to give perks to simple choice subscribers unless its crumbs to keep them as customers… im shocked they gave simple choice people the option to get 2 free phone/mobile internet lines…

  • Mr.Bean

    These Uncarrier events are starting to feel meh to me.

    • Mario Muriel

      How is including taxes meh? Is a flat rate and you know what you pay every month, plus kickback is just a plus.

      • Mr.Bean

        Well it’s not as exciting as previous Uncarrier events

  • balazer

    How much do you actually get back from KickBack? T-Mobile’s press release just says “up to $10”.

    • Critic4U

      10 dollars per line if you stay below 2gb, so if you have say 12 lines and they all stayed under 2gb, you would get back $120.

    • Dim

      $10, unless you get other discounts on the line (for example a device rebate) and it’s less than $10 already. Then the line will just cost you $0.

      • Raul Rodriguez

        does KB works with prepaid ?

        • Mario Muriel

          No uncarriers apply to prepaid

    • Anonymous_User

      As per a conversation I had today via T-Mobile website chat app, you will receive a flat $10 credit to the next month’s bill for any data usage < 2GB

  • Raul Rodriguez

    is KickBack available for prepaid ? ( 40$ 3gb data )

    • Rob

      Postpaid only.

  • Myphone007

    Read in the FAQ they had online that if you have the 4th line free promo that you have to pay $10 more to get the taxes included plan and no more 4th line free. It also said it still is cheaper. Is this true?

    • SalsaKing

      The free line promotional pricing is applicable to Tmobile One plans that received free lines, not Simple Choice plans that received free lines. (They had promos like 4 lines for the price of 2 previously on Simple Choice)

  • Nobody Special

    Does music, video or international data count towards my KickBack™ data use? Why or why not?

    Yes it counts. Since T-Mobile ONE™ is an unlimited plan, features like Binge On™ and Music Freedom® are not included because you get unlimited 4G LTE data on your smartphone, plus unlimited video typically streaming at 480p.

    • T-Mobile

      In the official documents released today, it stated that it is /after/ binge on and music freedom. in addition-if you do not believe that-ask any care rep to pull up your data usage on a t-mobile one plan. They can explain how much data your “unlimited” data plan doesn’t count and so on.

      • SalsaKing

        Found it and posted it above.

    • SalsaKing

      in the presentation they said Kickback will be available to Simple Choice customers (see 51:15)

      • Corey Jalette

        51:15 there’s nothing about this.

      • Nobody Special

        Kick back will be available to simple choice users after they migrate to the t-mobile one plan …that’s what he meant.

  • Sayahh

    My brother got my mom a iPhone SE with a 6GB plan. She uses less than 100MB per month. Kickback will definitely work for her.

    • Nick

      She will not be eligible for Kickback because she is on a Simple Choice plan. Kickback is only for T-Mobile One.

      • Mario Muriel

        true but she can get t-mobile one and kickback still saves her $16 bucks a month estimated after taxes from what she is paying right now.

      • Sayahh

        Thanks. That’s a bummer. I didn’t read that part.

        • Rob

          If she is on Simple Choice 6GB for 65 a month, she would get T-Mobile One for 60 after Kickback (with autopay) and she would have taxes included. I have SC 6GB and it would save me 13 bucks a month after Kickback or 3 bucks if I went over 2GB for some reason.

        • Sayahh

          Thanks, but she’s on Select Choice 20 +15 for the data, so 35 buck/month, and tax is more or less covered by my work discount.

  • Randall Lind

    They are going to be like MetroPCS but cost twice as much. Metro is like $35 a month total.

    • Acdc1a

      Unlimited on Metro is $60. It’s $10 more and gives you many more benefits. If you never leave the country Metro is the better deal for a single line. As soon as you get to 3 lines, Metro loses its value proposition.

      • Randall Lind

        I been paying $70 for a while now $89 after I add Caller ID, Voicemail to text and headset protection.

        • Acdc1a

          If you go to $85 you get everything except handset protection including taxes.

        • Randall Lind

          I am on jump so I need headset protection.

  • jdubtrey

    I’m not understanding the purpose of kickback as it is implemented here. Only $10 back for 2gb of usage is robbery (unless there is some fringe family plan scenario that I’m not thinking of). $60 is an exorbitant amount to pay for that little data.

    • SalsaKing

      It makes sense, say you have a family plan with your parents, and your parents do not use much data, then a family of 4, (where both parents use little data, but kids consume lots) would see a $20 kick back ($10line)

    • JLV90

      It’s for mom dad grandma grandpa or people who are on wifi all day. Why not save $10 if certain people on your plan don’t need unlimited

    • Acdc1a

      Family of 4 has 2 lines that are barely used and 2 that are used a lot…$140 instead of $160 makes the cost per line $35. Many will fall into this category.

    • This also makes TMo1 more in-line with SimpleChoice for single-line customers such as myself. If I stay below 2GB/month most of the time, this brings the TMo1 price to basically the same as the SC-with-no-added-data plan is currently

  • GreenMonkeyPants

    Will the “second tax
    rebate” promotion where “consumers can get $150 per line
    for every line that you switch to T-Mobile One” be offered to existing subscribers on Simple Choice plans who move over to T-Mobile One?

    • SalsaKing

      Pretty sure it’s for new customers only, so they can lure them away.

      • GreenMonkeyPants

        I can’t seem to find the fine print that shows that.

        • Corey Jalette

          I can only find it written as those who switch and no trade in required. No mention of port in required but when you look on twitter the T-Mobile help is saying port in required. Well, half of them. I have a screen shot of them saying simple choice unlimited customers could take advantage. But I wish it was for current customers that switched.

        • Corey Jalette

          I also got told that I can bring my two lines over and get the promo as long as I port in lines as well. But they aren’t reliable they all say different things lol about to send the big guy a letter.

      • GreenMonkeyPants

        I just finished online chatting with T-Mobile. The $150 promo is for any NEW lines that switch to T-Mobile One. So new customers, that port over or add new lines, or existing customers that do the same. But switching from a Simple Choice plan, for example is not eligible. It has to be a NEW line of service.

    • pda96

      I’m a bit confused as well. But I’m sure this offer is only for those coming from other carriers. I mean, why should TMO give $$ to existing Simple Choice customers to switch over to ONE? I don’t think they are THAT desperate. They need to clarify this.

    • Muhammad Ali

      I called today & CSR told me this promotion is only for new customers who port in their number from a different carrier

  • SalsaKing

    So in the presentation they said Kickback will be available to Simple Choice customers (see 51:15) This will actually be good for me. I have 4 lines on SC (4 lines for $120) 1 of the lines just sits idle, I would get $10 back for that line.

    • Corey Jalette

      I’ll def have to look into that then. I’ve been seeing mixed answers on every part of this lol

      • SalsaKing

        Actually the presentation at (51:15) said if Simple choice customers want in they can SWITCH to Tmobile ONE plan, so actually NO, you wont get a kickback, you have to switch to get it, which migh not make sense if yo uhave a gradfathered plan…:-(

    • Corey Jalette

      It’s only for T-Mobile one. I just watched it again.

  • SalsaKing

    The writing on this does lead me to think that Kickback will apply to non T-mobile ONE plans. (they mention if you are on a”plan where taxes aren’t included (Although they could be talking about Gen 1 T-Mobile ONE…)

    *Also “If your line price is less than $10, your KickBack™ would bring your net line price down to $0 ” so if your line is free, you can’t get $10 back.

    How do I get KickBack™?
    Starting Jan 22, 2017, customers on a postpaid T-Mobile ONE™ voice and/or tablet plan can opt-in to KickBack through the T-Mobile app or at my.t-mobile.com. You may do so at any point in your billing cycle, but must do so before your bill cycle closes. Just opt in for each line you want to join the program on your account (up to 12).

    How Does KickBack™ Work?
    KickBack pays you back for data you don’t use. If your total monthly data usage on any line (on device & tethering) is 2GB or less and you pay on time, we will credit you up to $10 per line on your next bill (you must remain active & in good standing when the credit is applied). If your line price is less than $10, your KickBack™ would bring your net line price down to $0 (If you’re on a plan where taxes aren’t included, you’d still pay taxes and fees). KickBack is available on voice and tablet lines. You can view data usage for your current plan on the T-Mobile app or by dialing #web# and selecting the “total on-network data” amount. If you enroll in KickBack, we will also notify you if you are getting close to 2GB of data usage.

  • Crucifixion Cruxi

    For god sakes get rid of data prioritizing. The only thing I was waiting to hear

  • Mike

    I’m sticking with my SC 4 lines/2.5gb for 100$.

    • SalsaKing

      I was on it but switched to the 10gb plan for $120 because I thought I better lock in that price. Did the 2.5gb plan get Binge on? If it did I really wish I woulda stuck with it.

      • Wit

        Yeah I was on SC 5 lines/2.5GB but switched to 10GB for all because it was only ~$10 more. The SC 2.5GB did not include Binge on and some of the other things as far as I remember…such as the 20GB datastash because it was only included with plans over 3GB. So IMO the 10 Gig for all is the best they have offered and prices are going up since the ONE plans. I’m at $150 with everything after 15% discount. On the new ONE plan it would be $180 for 5 lines + $15 a line for wifi hotspot/tethering at 4G/LTE so that’s like $255 !!!. 10Gig a line + 20G datastash + included 4G/LTE hotspot tethering seems better to me.

  • CAL_08

    Anyone clear on the up to $10 kick back? Do you get $10 if you stay below or is the number different based on how much you stay below 2gb?

    “If you use 2GB or less in a month, T-Mobile will give you up to $10 in bill credit on next month’s bill for the qualifying line.”

    • Asael Delgado

      my understanding: If your usage is under 2GB, you will get a $10 credit per line with usages under 2GB.

    • Anonymous_User

      T-Mobile chat from earlier today indicates it is a flat $10 credit.

  • Phone Guy

    I’m with T-Mo but they are pricing themselves out of the competition. Sprint currently (yes, its Sprint, but still…) 2 lines Unlimited talk text data with 1GB shared high speed. Yes, not much but some older couple would be fine with that. That’s $60 per month for two people. Cricket has $45 per month with autopay for unlimited talk, text, and data and 8GB of high speed (capped at 8mb) for a single user, all taxes included. And the Cricket network is almost 2x as big as the T-Mobile network, and has free roaming in Canada and Mexico. While I love T-Mobile for all their cool features, they are pricing their way out of the competition. If I was starting over, I would go to Cricket for a much bigger network for only $45 a month, and 8GB of high speed is sufficient and workable. T-Mobile is getting greedy. T-Mobile has the most features which is cool but 95% of people don’t use them.

    • Hammertime

      Cricket is based off of AT&T… Their network is not much larger than T-Mobile’s. Metro PCS offers 2 lines for $60 with Unlimited Talk and Text. I would like to see your math on how you get to Cricket’s network being twice as large as T-Mobile’s

      • Walt

        T-mobile 313m pops LTE
        Verizon 314m LTE
        ATT 325m total coverage. 317m LTE
        Sprint 300m LTE

    • PHL

      I think this is a very shrewdly thought-out effort to rebrand T-Mobile as a premium mobile internet provider. Right now, they’re selling the high value proposition of T-Mobile postpaid service. Unlimited everything, international roaming, and other freebies, all at a reasonable, but not rock-bottom, price.

      They know that there is a segment of the market that wants low cost, single-line services, but they are willing to forego those customers in pursuit of the higher dollar family and business customers. It’s difficult for a company to be all things to all people, which is why McDonalds doesn’t sell steaks and burritos. T-Mo wants to shed the “low-end” customer stigma that they’ve had for the last decade or two.

      They do have MetroPCS to address the market segment that doesn’t want to switch to TMo One, so all their bases are pretty much covered, from a strategy standpoint.

      Over time, I expect that they will continue trying to raise T-Mobile ARPU by adding features and, yes, raising prices. The only way they can do this is for people to view T-Mobile as a performance leader (or at least a top contender) regardless of pricing. The extremely cost-conscious customers will be a much lower priority for them than in the past. Like it or not, this is called building brand equity, and it’s critical for large businesses.

    • Acdc1a

      Have you considered MetroPCS offers similar plans?

      And NO, Cricket (AT&T) is nowhere near twice as large.

    • a d00d

      As a reality check, I remind you and everyone else (as stated last years by others as well) that TMo needs to be profitable and pay for all this network build-out and upgrades. Yes, people will get socked for it. The only reason Sprint isn’t doing anything is because they are so broke and service is so bad that they can’t afford to build-out, only do some upgrades to existing sites (and even then only some). And we know how Sprint seems cursed with bad decision making.

      Trust me, if Sprint and T-Mobile merged, it would very likely be because Sprint’s spectrum holdings make it more valuable than the Titanic-load of debt and outdated equipment it has. That time may come soon, or may not as there are only so many cash cows, er, consumers to go around. Again, I remind you that Softbank and Masayoshi Son lost their asses on Sprint: a VERY bad buy, to the point its put a drag on the entire rest of the company’s profits! No one will touch Sprint unless they HAVE to.

    • Blah

      For low cost and single lines I think the thing to do is go metro. T-Mobile seems to want a family to join. As even the other carriers do too.

  • John

    They should expand the ‘Kickback’ program to include all data plans not used T-Mobile One, I’ll be happy with that.

    They could also add in the $10 bill credit on the Tuesday App.

    • Pak T

      See my post above, but to recap, the $10 kickback is to get people currently on lower cost 2GB plans to switch the One plan too and if they keep their data under 2GB maintain more or less the same pricing they had before.

  • Anonymous_User

    I did a T-Mobile online chat with ‘Simon’ today and asked the following question: “How is the new KickBack credit amount determined? Is it a flat $10 credit for any usage < 2GB and if not what is the calculation?"

    I received the following response after some clarification:

    "Upon coordinating to my support, if you will use less than 2gb data on your T-Mobile ONE plan, you will automatically get $10 credits next month."

    While the support conversation may not be official law, it appears it is a FLAT $10 credit, not 'up to $10' dependent on amount of data under 2gb used as is mentioned on many websites (including T-Mobile's own page).

    • icwhatudidthere

      Yeah, that’s if you believe chat support. Most of those people know less than the FAQ and are more interested in closing the conversation and asking for a high rating.

    • JLP474

      Read the contract if/when applicable.

    • Asael

      Its a flat $10 per line for usages under 2GB

  • Pak T

    The $10 credit appears to be a way to give something to the people currently on low data (2GB per line) Simple Choice users to make the pricing about the same as they have now but getting them to move over the new plan. Plus it makes it easier for people to exceed their 2GB limit because before you had to buy additional high speed data if you ran out where as now you don’t have to do anything, you just give up the $10 rebate.

    As an example of how this is catering to the Simple Choice low data users, I have my family on a $100 plan for four lines + $10 for the fifth line and all are 2GB plans. But add in all the taxes and fees and my “$110” plan is really costing me about $153 (rounded up) a month. Typically we all use less than a gig of data each month with one line sometimes exceeding 2GB. Under the new One Plan, while it would appear to be a big price increase from “$110” to $180 (web site only shows 4 lines but I assume it is another $20 for a 5th line), if 4 of my 5 lines stay under 2GB each month then switching to One Plan will likely cost me $140 ($180 – $40 rebates) a month compared to my current $153 in real costs once taxes and fees are added. And if all 5 lines stay under 2GB then I am looking at about $23 saving a month on my T-Mobile plan by switching.

    • Craig

      In your 4 line example, it makes sense. But consider someone with 2 lines at 2gb. They pay $80 plus taxes/fees (which in my 2 line case in Oregon is $8 and change) for a total of about $88. 2 lines on ONE would be $120, or $100 with kickback on both lines. That’s $12 more than they are currently paying with no apparent benefit.

      I don’t understand why tmo doesn’t seem to want 2 line accounts, but they do want 4 line accounts.

      • Nobody Special

        T-mobile wants to catch all us fish in their net… but due to the different makeup features and services on each and every individual simple one plan, it’s impossible to use the same “bait” for everyone. T-mobile will systematically make its way to individual customers that have 2 line accounts, just wait for it.

        • Acdc1a

          They’ll run 2 for $100 again for sure, but I don’t see them making a single line appealing.

    • Asael

      That 10$ incentive is also to bribe people to stay on Wi-Fi and try to clear their bandwidth or crowded towers.

  • TiredofThePriceHikes

    I personally think this is very bad. If I weren’t on a grandfathered plan I would be gone. It’s just bull cr*p. If you want both quality its $95.

    • Acdc1a

      You are in the slim minority who wants full HD on their sub 6″ screen. Everyone else will take their rate decrease and like it.

      • TiredofThePriceHikes

        It’s a rate increase for many who are a individual subscriber. For a long time the focus has been on family plans.

        • Acdc1a

          The oldest unlimited plan was $70, then $80, then $95 all plus tax. Now it’s $70 inclusive of taxes. That is a rate decrease.

        • TiredofThePriceHikes

          Like I said, Im glad I have a grandfathered plan. There are a lot of people out there who use less data and pay $50. I also have a phone on Google Fi. I think that is a much more reasonable structure for those who don’t need unlimited. I guess my problem is that T-Mo is no longer providing for people who don’t need it all.

    • Nobody Special

      If I were not on a grandfathered plan I would be on the t-mobile one international plan because even though T-Mobile raised the prices for their services, AT&T and Verizon and/or Sprint international calling isn’t up to par with Tmobile.

      VERIZON give you 1000 minutes for calling internationally and then you get charged per minute afterwards … I hate to count my international calling minutes to determine how much I will owe…. T-Mobile take the “gotcha” out of the price by giving you flat rates for 100’s of countries…. so I do not like the T-Mobile One Plan/services but it’s still the better choice in regards to international calls.

      Us simple choice and select choice users are very fortunate to have been with T-Mobile when they made all of these ground breaking promo deals to maintain current customers and gain new ones. We should not talk bad about the new generation of T-Mobile customers looking for cellular deals. They can only choose the services and plans that are available to them today. Yes we have great simple choice unlimited plans that we want to keep forever, but let’s see through the eyes of new customers, whom may be even our own family members…. it’s like the old man that always says “I used to buy a pack of M&M’s for 25cents” . That’s great…. but M&M’s cost $1 in today’s world. Unfortunately we can’t go back in time to get awesome savings :(

      Be thoughtful and helpful to the new generation… and let’s not rub our 4 line unlimited plan for $100 dollars in people’s faces… me included :(

  • Mike

    I’m confused why everyone on new plans has to have unlimited internet. And even more confused why there is a bill credit for not using data through the network. I get that they want you to use wifi rather than network data but plans even with bill credit are expensive.

    Googles Project Fi. 20$/month phone text (incl T-Mobile and Sprint) 10$/gig data. free wifi for data. Republic wireless 13$ month phone text similar cost per gig of data, free wifi.

    if you stay at or under 2g of data you get network calling text for 40$ on project fi or 35$ on Republic Wireless. T-Mobile 60$ with 10$ bill credit. How is T-Mobile’s new plan saving you money?

    • Wit

      It appears to all be targeted towards people who want/need unlimited data. It does simplify things without taxes, etc., but bottom line is that it would be a price increase for most with $20 unlimited data, 4 lines with 2.5GB for $100, and 4 lines of 10GB for $120. I started with the $20 unlimited but switched to 4 lines of 2.5GB for $100 and then to the 10 Gig for all the 2 d time it was offered because it was only $10 more. The 10 Gigs for all is the best plan they have ever offered for anyone if needed a family plan with more than 2.5GB per line but didn’t go over 10Gig regularly. Because you have the 20 Gig datastash, binge on, and 4G LTE hotspot included.

      • RLB63

        Actually some of us on grandfathered plans have better deals….

        • Wit

          What old plans were better than 10Gig for all ?
          I’ve been with them since before VoiceStream starting with PowerTel on $20 for 100 minutes.

        • John

          Best plan = 2/100$ unlimited plan. 7 gigs tethering each line and binge on turned off, for free.

        • Wit

          I needed 5 lines though. I had the $20 unlimited on 2 lines with the 2.5GB on 4 lines for $100 + ~$10 additional line = $110 + $40 = ~$150. I switched to 10Gig for all because I mainly needed over 2.5Gig on 2-3 lines. Plus since it’s over 3GB it includes 10Gig of DataStash which includes hotspot tethering and the plan also includes hotspot tethering. So it’s good for those that don’t go over 10 Gig but if you do one month you’ve got the extra 10 Gig. You can also turn off binge on video. The old $20 unlimited seems like the best if you didn’t need hotspot/tethering. At one time I was told by customer loyalty that I could have any plan that ever existed because I had been with them so long, but I think that went away long ago. They also made really sure I wanted to drop the $20 unlimited, but I did it so my family could have more data.

        • Muhammad Ali

          Best plan= 4/$150 unlimited plan. 14 gigs tethering & North America calling included. Also added a 5th line for free last month. So, I am paying $150+ taxes for 5 lines

        • IamTwone

          No the real Best plan = 2/$50 Select Choice, $20 unlimited data, & $5 add a line. No forced unlimited line required. Got 5 lines 3 unlimited, 2 with 30mb of data for $125.

  • Bonedatt

    If T-Mobile agrees to allow all unlimited data plans (including those with the $20 unlimited data Add-on) to access the “kickback” deal, I’ll be willing to use less than 2GB, instead of my current monthly usage of over 30GB of data on my grandfathered SC unlimited data plan with 5GB free tethering.

  • jhoff

    I called and was told if I went for the no taxes and fees deal, I don’t get my 15% UW discount :( Not impressed.

    • Walter White

      That’s true, if you switch to T-Mobile One you lose you corporate discount.

  • Matthew Johnson

    I currently have a postpaid Simple Choice family plan with 8 lines. The high speed data bucket is 2.5 GB. My last bill was 192.60. One line has stateside international calling, which costs $15.00 + tax per month. Subtracting out the extra cost of stateside calling, each member pays $22/month. This is a pretty good deal, and one that I’m not going to give up unless and until I am convinced that T-Mobile One would be a better value.

    One one of the 8 members is a (potentially) high data user. They always max out their 2.5 GB high speed bucket and don’t mind getting throttled thereafter.

    I chatted with a rep earlier, who quoted me a price of $280/month under T-Mobile One. With autopay, the rate would be $240. If 7 of the 8 lines got the kickback, the total would be $170. Add on stateside calling (which I assume is possible under a T-mobile One plan) and you’re looking at an extra $15 + tax (about $17). At end of the month, the likely total would be about $187. That’s about $5 less than what I pay now. So if you divide it by 8, the potential savings is $0.63 per month per line.

    On the flip side, there would be no music freedom or binge-on. I don’t think this would really make a difference, as I don’t believe any of the 7 light data users would otherwise exceed 2 GB/month. Nonetheless, anyone that exceeds 2 GB of data usage would increase the bill by $10, and immediately eliminate all potential savings. Unlike with my current plan, this would happen automatically. The current plan will never charge for extra data usage, as one would have to buy a data pass in order to get more high speed data.

    I think I’ll remain on a Simple Choice plan for the foreseeable future. At the very least, I’ll wait under the new plans have been in effect for a couple of months and pay attention to the feedback.

  • Nobody Special

    does anyone use their Napster Unradio free service???

    • Critic4U

      I tried it once it was okay. I prefer my Google music service $14.99 a month, it gets me all the music i can listen to at any time with Youtube Red service (No ad’s on the videos) and I can add up to 5 family members. So if you figure that’s 2.50 a each family member including myself for unlimited music and no ad’s on YouTube, it was a win-win for me.

      One other thing I forgot to mention is that you can say “Ok google… Play [Artist]” or [Artist] – [Song] and it will play it. So far it has found every song I have given it, probably because they take a copy of each person’s music that uploads it to their servers and keeps it for themselves.

      • Bklynman

        This is what they did for me.
        They gave me my job discount,my tablet discount,plus they gave me $250.credit for over charging me for my hotspot service,plus for not giving me my job discount for at least 2 yrs. I wrote a real letter to customer service. When you have a problem with any kind of company from now on,write a real letter,to customer service. Everybody emails now,so write a letter it will stick out.

  • Mark

    What I’m confused about is the early adopters. There really was no incentive to switch to T-Mobile One. When they offered the 2 free lines it was not available to current customers. Since the offer was to activate 2 new lines of service. Not transfer 4 lines and get 2 free. Had they done that they would have gotten a lot of SC customers to switch over.

    • Nobody Special

      the 2 free lines actually were available to current customers… many Simple choice customers picked up the free lines, and many opted to pick up the free tablet/phone also. and the great part you did not have to switch to T-Mobile One to get it…. im so sorry you missed that promo :(

      i had 2 unlimited lines for $100…. now after taking advantage of the 2 free lines….now i have 4 unlimited lines for $100.

      i think you were misinformed that SC customers were not qualified to get that promo :(

      • Mark

        Sorry if I didn’t write what I meant properly. I did take advantage of the 2 lines. I have the 10 for all for $120 with the 2 free lines for a total of 6.

        What I was saying is that there was no incentive to switch to tmobile one as an early adopter even then, because they wouldn’t allow current customers to take their 4 lines and convert them to T-Mobile one. To allow them to pay the same $120 to get the 4 lines of T-Mobile one that was extended to the new customers. Buy 2 get 2.

        The current customers had to specifically activate 2 extra lines.

  • Bklynman

    Is this good plan to go for single line,or should i shop about for another carrier? I have single line 3 gigs,and hotspot service with them too,according to tmo site,if i switch over to there $75.00 hot spot plan,if I have There one plan,they take off $50.00. Plus my job discount which is 15 pct. Plus I have the $20.00 gig plan with my free tablet which I get back about $14.00 a month on. With $50.00 off plus my $5.00 off with auto pay,that will be $145.00-$55.00+$14.50 with my job discount=75.50. Am correct with this or I am missing something?The hot spot is 6 gigs,$35.00 a month. Thanks for your answers,for people who work for them and people who know this better than me.

    • Critic4U

      From what I have been reading on other forums mainly T-Mobile forum regarding the employee/government discount, the tmo employee stated >> “Hey there! The discount is entirely incompatible, unfortunately. However, if you did make the plan change and need to be reverted back, that is something I can look into the possibility of if needed!”

      I have seen countless people that were told when they switched that it would be compatible, but when calling back they were told that it is not compatible with the plan.

      When I used to work in the Telecom industry, most of them will not discount a already discounted plan. So be careful and I would ask them to read the policy off to you verbatim.

      Lastly just keep in mind your speed will be extremely limited to the point you will only get enough speed to watch 480p videos and the hotspot speed will be reduced to 3g unlimited data at 3g speeds and the T-Mobile plan is $70 for the first line that’s with the $5 autopay discount, the tablet would be $20 and as for the hotspot from the phone it would be included at 3g speed only but unlimited data as well just not the speed lol.

      So with the phone and tablet you’re at $90 if you integrate everything and as for the $50 off where did you get that?

      • Bklynman

        Right here from Tmo site itself. T-Mobile ONE Tablet $75.00
        This plan includes:
        T-Mobile ONE™ includes unlimited data on our network with no annual service contracts, or data overages. Plus data in Mexico and Canada just like in the U.S. at no extra charge! And, get unlimited data almost everywhere else in the world, unlimited video streaming at DVD quality.
        Coverage not available in some areas.
        $50 discount when you also have T-Mobile ONE voice plan on your account.
        Use AutoPay to get $5 off your monthly service up to 8 lines.
        Video typically streams on smartphone/tablet at DVD quality (480p) unless you add an HD Day Pass or Plus. Tethering at max 3G speeds unless you add Plus.
        On all plans, during congestion the top 3% of data users (>28GB/mo.) may notice reduced speeds until next bill cycle due to data prioritization.
        Video typically streams on smartphone/tablet at 480p. On all plans, during congestion the top 3% of data users (>28GB/mo.) may notice reduced speeds until next bill cycle due to data prioritization.

        • Critic4U

          I think the $50 discount is just that, if you already have the Tmo one plan that was released before the new one they just put out. I would just make sure when you give them a call to see if that would be the case, then if it is then you wouldn’t get it if you not already on the previous tmo one plan.

          Also just to make sure you have a Phone, Tablet, and Hotspot device correct?

        • Bklynman

          Yes,all 3. I been using the hotspot for internet. The tablet is Samsung Gal.Tab A,they gave away like almost 1 yrs ago,that why I get credit about $13.34. My phone is payoff.

        • Critic4U

          Okay so I re-ran it if you integrated the tablet into the tmo one plan you would be at the $90 and the hotspot device would remain the same $35, so $125 total; however, you’re still paying the taxes on the hotspot. They may have a way to add on the hotspot device to the plan as well and probably cost you around $110, if they charge the same $20 for that device as well. Have you called T-Mobile yet to find out on pricing?

        • Bklynman

          No I don’t have The one plan,plan to call them this week,if what I read on here is correct I still can change my plan for different one,before 1/22,even those if you go to there site,they have only 3 plans for one line now,either 2 gig,no data or just The one plan. I am looking at it like this,$75 +$70=$145-$55=$90. Plus since they over charge me for my hot spot service,they have to give me something for that,not sure how long I over paid. I will let you know,it might even be cheaper than $90,since I have sill have that tab discount which would bring it down to $76.66,also notice on my bill ,I don’t see my job discount either,so if they haven’t been giving that,they will owning me for that too.
          I will let you know what happens. Anyone who works for retention,or cs rep. care to comment,that would be big help. Thank you for your answers.

        • Corey Jalette

          Tab discount and any other discounts aren’t applicable with the new all in one plan unfortunately. Def talk with tmobilehelp on twitter they can give you all the right numbers and it’s much easier than calling them. If you can visit a store they should be able to help too.

        • Bklynman

          Well they will havery to figured it out. They have give me something to me,since this a credit for the Gal.Tab A,they gave away,plus they over charge me for for my Hotspot service,and I don’t see my job discount on my bill. Since I have 12 more months of credit due me,that come to $172. I am sure I am not the only one that switch over to the one plan,who is getting credit for a free tablet. Give me 2 months free service? The only thing that makes sense to me is they keep taking off $13.34,for the next 12 months. They have figure it all out. Not me.

        • Bklynman

          I switch over,they had to keep giving my tablet discount,got both one plan for my phone,one plan for my tablet,for now keeping my hotspot service at 6 gigs. After all the discounts,it comes to about $117.00 amonth,once they figure out why I wasn’t getting my job discount,that will come into play too. I call them.

        • Bklynman

          They gave me my job discount,my tablet discount,plus they gave me $250.credit for over charging me for my hotspot service,plus for not giving me my job discount for at least 2 yrs. I wrote a real letter to customer service. When you have a problem with any kind of company from now on,write a real letter,to customer service. Everybody emails now,so write a letter it will stick out.

        • Bklynman

          I switch over,they had to keep giving my tablet discount,got both one plan for my phone,one plan for my tablet,for now keeping my hotspot service at 6 gigs. After all the discounts,it comes to about $117.00 amonth,once they figure out why I wasn’t getting my job discount,that will come into play too. I call them. Also they took $20.00 off my Dec-Jan. bill for over charging me for my hotspot service,but I am going to write to the head of customer service,because not sure how many months they over charge me for my hotspot service,i was paying $50. for 7,when I lower it to 6,notice the 7 gig plan was gone,not sure how long I will over paying,it could of been for only 1 month,or could of been for few months,plus also going mention about not getting my job discount too. So theyown me for that too. If i cancel my hotspot service.that another $25. off (I get $10. off for having a voice line) $92.00,if they still give NYC workers there discount,that will bring it down to $77.00,before any kind of taxes or fees,since the tablet one plan is not tax free. When I say write I mean real letter not a email or a fb message. In think in this time and age when people get real letter,it will get more notice than any social media.

      • Bklynman

        Sorry I have real hot spot board band service for 6 gigs. at $35.00 a month,before that it was $50. a month for 7half,then change it over to 6 gigs,I notice when I did they no longer had 7 half gig plan but a 10 gig plan for the same $50. Not sure how long they had the 10 gig plan,so they own something charging me $50. 7 half,while other people got 10 for $50.

    • Blah

      Single line is $70 you had said something about a tablet? That’s $20 Do tou have a hotspot as well? They don’t have the one plan for those. ( but can still add them)

      • Bklynman

        Yes they do have one plan for hotspots, $75.00

        • james

          The hotspots are not able to be on the T-mobile one plan they will have separate data plans for hotspots. and the T-mobile one plan for the tablets is $20 with a voice line and you get unlimited data.
          if you were to change your plan it would cost
          $70 voice line
          $25 6 gigs hotspot after voice line discount
          $95 per month with auto pay including taxes

    • Blah

      As your work discount not sure on that.

    • Mike

      Just stay on whatever plan you are on now.

  • Ordeith

    They’re trying this crap again?

  • Bklynman

    Wow,I didn’t realize Tmo don’t want customers or they want people to leave,they have only 3 plans for either 2 gigs,no data or tmo one,or just prepaid,wow time to look for new cell phone carrier,who ever thought of this wasn’t thinking.I have 3 gigs.they don’t ever have that,so if I buy a data pass,$10 each for 1 gig,so to get 6 gig,will cost me $30. extra now,which would bring my bill up to $90. I can get 8 gigs from big red,plus 2 free gigs a month,for $70. Yes I know before fees and taxes. But I do have my civil servant discount,which I understand they give give better discount Tmo. This just go to show you Tmobile does not want single line customers. People who have one plan,how is this plan? Is the service any good?

    • Corey Jalette

      The new one plan gives you unlimited data for $70. So you don’t have to worry about going over and can just enjoy your phone. If you’re comfortable with the plan you have then keep it but 3gigs is less than unlimited data. And the plan is the same pretty much as what you have now. Just unlimited. Video comes at slightly slower speeds but you also get unlimited tethering at 3G speeds.

      • Bklynman

        But how good is the service those? If they are pushing people to get this at only 3 g speed,how fast can it be? Why can’t they just slow it down to 4g speed without lte? I really would like to know,How is the service? Thank you both for your reply.

        • Corey Jalette

          They might still have that test drive thing available. You can test drive their service for 2 weeks or something like that to make sure before you switch. It’s great for me tho. And the 3G speeds is only for tethering. the rest is full speed lte speeds.

        • Corey Jalette

          You can upgrade your tethering for 15$ or 25$ I’m not sure the current set up with the plus plan. It gives you unlimited lte tethering

        • Bklynman

          Ok,thanks for your reply,didn’t realize it was the the tethering was only 3 gig. You were big help,I am customer so not sure if the 2 weeks window is for us too or just new customers.

        • Corey Jalette

          You can message T-Mobile on twitter they are great with responding and very helpful. I think you can pre sign up for the new plan with them. They can also go over the prices with you in definite numbers. If you want to do that just go on twitter and search @tmobilehelp !

        • Bklynman

          Thank you,I will try twitter 1st,then see what they say,then call retention.

        • Corey Jalette

          Not 3 gigs total, just 3G speed for tethering but still unlimited.

        • Blah

          Unlimited LTE tethering is $25 so $95 plus a phone if you don’t bring your own. The $15 is unlimited hd day passes ( for HD video) but no tethering.

    • Blah

      When you pay 70$ now that is for unlimited. All their plans have been switched to unlumited now. There is metroPCS for less data use.

      • Bklynman

        Metro has unlimted everything for $60.

        • Blah

          Yes they do.

        • Blah

          However not mobile hotspot for your phone, that you get at 3g speed on the one plan. That’s limited to 8gb of use.

    • (J²)

      In regards to the Verizon statement – not only are you forgetting taxes and fees but also the line access fee.

      If you reread your comment, you just basically argued that you could switch to Verizon and pay more for less :/ Am I missing something?

      If you have T-Mobile One with Auto Pay, your bill should be $70 even every month. If you use less than 2GB, you receive a $10 discount. Previously, the 2GB plan use to e be $50.

      Yes, T-Mobile has raised their price points but they are now offering more for less.

      If your #1 concern is saving money, I’d suggest Metro PCs or even T-Mobile prepaid.

      It’s also NOT FAIR to compare the promotional plans (available for a limited time) to every day plans. I think many griping customers have been accustomed to promotional plans and offers that they do not realize that T-Mobile’s cost of service is still on the decline.

      With this move towards T-Mobile One. Binge On and Music Freedom are being phased out. It DOES, INDEED simplify things.

      • Bklynman

        I am not worry about taxes and fee’s because most of them would be cover under my job discount,which would lot more than Tmo gives,in matter fact while checking they haven’t given me my job discount for a while now,so they own me. Thank you for your reply.

  • Nick

    I get the 4 for $160 part. I cannot get anyone to confirm for me the add a line price for lines 5-12. Some tell me $20, some say $30, still others say $20 for lines 3-8 and then $30 for lines 9-12. Can anyone confirm the correct pricing?

    • Corey Jalette

      They said during the announcement 20$ for lines 5+ not sure If there was a limit, sounded to me as it was for up to the 12 lines, and if they don’t go over 2 gigs it’s only 10$ a month with kickback.

      • Nick

        That was my thought too. If it is, this is a no-brainer for me.

    • Blah

      4 for $160 and $20 for each added line after.

    • james

      The pricing is as follows
      1 line $70
      2 lines $120
      lines 3-8 are $20 each additional line
      lines 9-12 are $30 each additional line

      • Nick

        Thank you James, this thread highlights my confusion. Several store reps and service reps have said $20 per line for lines 3-12 and then others have told me what you are saying. I do not want to switch off of my promo plan (SC FM 10GB 4/$120) unless I know the correct pricing.

  • stuman19741974 .

    For those of us still on Simple Choice plans, what do you mean we only have until that date to decide to move to T-Mobile One? The way I read it, we only have until that date to be able to get into a Simple Choice plan. Those of us still in SC can keep it though. If we decide to move to TMO ONE, I see no reason we can’t do that anytime in the future after that date, right?

    • Nobody Special

      i have been looking for the place it was said,,,,, i think it was mentioned in the Uncarrier Next vudeo…. that simple choice subscribers have till januarry 22nd to switch to get the “kick back” and “tax included” feature…. i will do more reserach to find proof….

      • stuman19741974 .

        I can see that perhaps for the kick back, but the tax included would be the new plan forever.

      • Corey Jalette

        You’ll be able to get on the new plan at anytime. Kickback is a feature of the new plan. Not just a promo thing. You guys are good to go.

      • Blah

        To get the $150 when you switch over to T-Mobile one that’s for limited time. Kick back and tax and included.

        • stuman19741974 .

          Wait, that’s for existing customers to dump their Simple Choice and move to T-Mobile One? I had read that $150/line being for new customers transferring their service from another carrier to T-Mobile. Hmmmm….

        • Blah

          I asked T-Mobile actually and got ” it would be for any new lines you activate on T-Mobile one .” so you take out of that what you want. Looks it might work.

      • Blah

        I cant find that. I’d ask T-Mobile on twitter.

    • james

      You don’t have to change your plan all existing customers can keep the plan they are on, if you want to move to the new T-mobile One plan you can go online and sign up for it the only reason they have people going online to change their plan is because they don’t want millions of people calling and wanting their plan changed. It relieves the congestion and all those on the current T-mobile One plan need to also change to the new T-mobile one plan which is the same price but taxes are included. No existing customer will ever be forced off their current rate plan.

    • Mike

      I’m on the 2 lines for $100 I also got to add a third line in November for free. So I’m paying 3 for $100 plus taxes and add ons. I was told long as you keep you account in good standing . Also if you break the T&A carriers can switch your plan. Using tethering hacks is the only thing I heard they will automatically switch your plan.

  • Elleon35

    I just called T-Mobile and this promotion is only available to customers who have more than one line on their account but I told her I read online a single line was $70 and she said “NO” its only for customers who wish to add another line on their account or if you decide to do a family plan.

    • Blah

      Single line is $70 $120 is 2.

  • dontsh00tmesanta

    Come take my 2 for 100 unlimited lol

    • Corey Jalette

      That’s what I’m saying. Lol the only way they will get me to switch is if they offered a mega promotion for 2 lines. Like 80$ for 2 lines. Atleast that was I’m saving money off the back and then if I used less than 2 gigs which we both do it would bring it down even more with kickback. But I doubt they would go that low. If anything I can see them doing another 2/100 promo but with the new plan limitations. Which sucks.

  • Philip

    ATT is charging $5 for unlimited data. VZW is taking away unlimited data. T-mobile will not budge? I hope not!

  • sbgrizdan

    I was excited to save money w/ All-In until customer service told me that if I switch from my current 4 line One Plan to All-In, it is like changing to an entire new plan so I would lose ALL of the current credits/promotions that I am receiving, such as device trade-in credits (2x Free Galaxy S7s via the Black Friday Promo) and my Sync-Up Drive $10/mo data credit. I would actually be spending over $50 per month more by switching to All-In. Did anyone else know this? The website and FAQs do not make this clear. I’m sticking with my basic One Plan until they make it worth it for me.

    • Blah

      Yeah, it’s a whole new plan. If you have any promos keep the old plan.

  • Walter White

    I have the Simple Choice 2GB plan. For 7 lines it’s $130/month plus tax which comes out to $165/month.

    • Corey Jalette

      If all lines use less than 2GB a month than you’d be paying less with the new plan. 160 for 4 lines +20 each additional line(x3)= 220 , kickback is 10$ a line if you use less than 2GB per month. 220-70=$150 everything included. But if you use over the 2 gigs then it’ll be a price increase.

  • JP

    T-Mobile sales people are docked pay if customers sign up for Kickback.

    • Critic4U

      Where’s the proof? Otherwise no one will believe you.

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