T-Mobile announces more Black Friday deals, including free flagship smartphone with trade-in

tmobileblackfriday2

T-Mobile announced its Black Friday deals last week, but with a few days before the offers become available, T-Mo has decided to amp up its Black Friday sale.

Starting Thursday, November 24, T-Mobile will give you a free flagship smartphone from Apple, Samsung, or LG when you trade in a qualifying device that you own in full. The deal will only be available this weekend and requires either a T-Mobile One or Simple Choice Unlimited plan. Like T-Mo’s other recent free phone offers, this one also covers the cost of the device with 24 monthly bill credits.

The free devices available with this promotion include the 32GB iPhone 7, 32GB iPhone 7 Plus, Samsung Galaxy S7, Samsung Galaxy S7 edge, and LG V20.

It’s worth noting that only select device trade-ins will get you a free phone. For example, to get a free 32GB iPhone 7, you’ll need a Samsung Galaxy S6 or newer, Galaxy Note 5, LG V20 or G5, or an iPhone 6s or newer. For a free LG V20, you’ll need to trade in an iPhone 7 Plus or Galaxy S7 edge.

T-Mobile will also let you trade in older phones for a new Apple, Samsung, or LG phone, but you’ll need to pay some cash up front. You’ll also have the option of getting an iPhone with more storage if you pony up some extra cash.

For more details on this trade-in offer, check out the documents below.

 

T-Mobile is also handing out some money for Black Friday. Customers that switch to T-Mobile and take advantage of the aforementioned trade-in offer can get a $200 prepaid MasterCard card per line, up to 12 lines for $2,400. If you’d prefer to bring your own device to T-Mobile, you can do so and add it to a T-Mobile One line to get $200 in bill credits spread out over 20 months.

Finally, T-Mobile is giving everyone — including non-T-Mobile customers — one free hour of Gogo inflight Wi-Fi on their smartphones. This offer will be good through November 26.

All of these deals are in addition to the Black Friday offers that T-Mo previously announced. Those include a free Gear VR with the purchase of a Galaxy S7 or S7 edge, $70 off the UE Boom 2 wireless speaker, and more.

Source: T-Mobile

Tags: , , , , , , ,

  • besweeet

    “The deal will only be available this weekend and requires either a T-Mobile One or Simple Choice Unlimited plan.”

    So those on SC 1GB aren’t eligible?

    • Corey Jalette

      That is correct.

      • Jimmy1974

        Whats is the simple choice unlimited

      • Jimmy1974

        I have the first simple choice they had with the 2.5 gig plus I have the unlimited 4glte added on would that be considered as Simple Choice Unlimited?

  • TrippleJay16

    So I could trade in my G4 and get a LG v20 for $253.89 after tax (769.99 *0.07). Not bad if you ask me. Stack this with the two free lines, two lg tablets and 6gbs free.. great deal!

    • Corey Jalette

      It’ll cost $200 over 24 months, with the taxes due up front. So $8.33 a month. But you’re stuck with the phone until the 2 years are up.

      • Corey Jalette

        It’s pretty much a 2 year contract without the actual contract. Lol

        • Fernando N.

          true dat !

        • TrippleJay16

          Indeed. The one difference is that you don’t have that Early termination fee. Since if you leave you only pay what you owe on the device, which is what you would have paid if you paid it up front.

      • steveb944

        I think they would let you sell the device on your own prior to the 2 years and still maintain the credit. Credit is based on service for 2 years.

        • Corey Jalette

          You might get into a problem there. I’m not entirely sure you might be able to sell it on the side but you’ll also have to buy an unlocked phone because in order to get the credit you have to keep the phone on the account or you get charged the remaining balance. You’re pretty much getting the phone on EIP (24 payments for phone) they charge you the full amount, but credit you the difference for 24 months. So because you already have a phone on the account you might not be able to do the extra jump/jod upgrades.

        • steveb944

          You said get stuck with the phone. T-Mobile has no control over you selling your product to a third party.

          Of course you can’t trade in something you still owe on. And Jump/JOD is a whole separate item which of course is per line so it wouldn’t be available for that line.

        • TrippleJay16

          You could sell it and get the bill credits on the account over the 24. This would work for ppl who already have another device they plan on using. As long as you stay the 24 months, you are good to go IMO.

      • TrippleJay16

        Yea – which I am fine with. I upgrade my phone every ~2-3 years so its not a issue. I have been with T-Mo for ~5 years and have no plan on giving up my corp discount.

        I jumped on the Free LG tablet as well with the free line.

      • DM725

        You’re not stuck bc you can just throw down $100 in 12 months and then own it.

        • Xmill31

          That’s actually not true…I talked with Customer Care this evening….You can’t choose to “pay it off early” by only paying off what you have left in terms of thinking the phone cost only $200….you’d have to pay off the remaining balance of the FULL cost of the phone which is $769.99. That was the deal breaker for me.

        • DM725

          That’s only true if the phone is receiving bill credits. If your EIP says $200 then you can slap $200 down anytime you want.

  • Mark

    No love for HTC I see. :(

    • neospade44

      HTC is dead, man. HTC is dead.

      • Well, they do make the Pixel…

      • DM725

        They better not be bc T-Mobile helped by dropping the HTC 10 from their store. It would be in the top 3 of their android options they offer. The LG V20 and S7 Edge are the only phones T-Mobile carries that are arguably better. It’s sad they dumped it with no explanation.

    • donnybee

      The Pixel is made my HTC.. T-Mobile basically is giving you 50% off that

      • Mark

        But they aren’t taking HTC 10’s in trade, which is what I was actually thinking of. But I didn’t realize that HTC made the Pixel, so thanks!

  • Richard Roma

    Of course, no love for non-unlimited. When will they get it through their heads, we’re not interested in the one or unlimited.

    • pengko

      yes via bill credit over 24 months.

      • Richard Roma

        but it says that the offer ” requires either a T-Mobile One or Simple Choice Unlimited plan”

        • DM725

          So simple choice unlimited ut not simple choice 6gb or 10gb? Bc I have unlimited calls and text but the 6gb with data stash.

    • Acdc1a

      ONE is a great choice…and the plan that’s still available for a couple more hours in a great deal. 4 lines, $120. That’s $30 per line for unlimited everything. Unfortunately it’s not so easy as an existing customer.

  • Emmanuel zapata

    What does it mean bill credit over 24 months? It means you will pay phone in installments?

    • Corey Jalette

      Yes. If you qualify for it to be free then you will receive the full amount to cover it for 2 years then the phone will be yours. But you have to wait the full 2 years.

      • Emmanuel Zapata

        But what im saying is domi have to pay the phone month by month in each bill?

        • Stephen

          You will have a charge each month as well as a credit to take care of the charge.

        • Francisco Torres

          They will charge you the monthly fee, but then they will also subtract it from your bill. In case there is still confusion.

      • Emmanuel Zapata

        So is the 24 bill credit like eip i need to pay balance each month for 24 months?

        • They_Call_Me_Bruce

          It’s like an EIP that T mobile pays for you. Switch carriers or switch to a non qualifying plan and you have to pay the remaining balance.

  • Panzer

    Guess I have to call to see if my Nexus 6 is possible for any of these trade-ins.

  • lomsha

    Wish they had pixels, no interest in lg, samsung or apple.

    • stuman19741974 .

      A co-worker was just asking me about the Pixel (T-Mobile user as well). What is the cheapest way to get one? Just from the Google store?

      • Anon

        get one on verizon for 20% off and take it tmobile for 50% refund. A total of 70% off.

        • stuman19741974 .

          I just tried that SAVE20 code online and it said it was invalid.

        • Anon

          damn.. it worked 4 days ago when i did it. I guess a max of 50% then.

      • lomsha

        Yes and if they qualify they can finance it through the store too.

  • Captain Insano

    That spread over months thing is crazy. That’s the meaning of “sounds to go to be true”

    • Andrew Combs

      They give you great deals; you basically have to be willing to sign up for a two-year agreement to get them though

    • Acdc1a

      It’s just like the old days. Do you really expect them to give you a $700 device for free? NOPE! You have to keep service for 2 years.

      • Yeah but when adding an unlimited line is free or $20 why not?

  • Jimmy1974

    I have the first simple choice they had with the 2.5 gig plus I have the unlimited 4glte added on would that be considered as Simple Choice Unlimited?

    • Andrew Combs

      I had the same, and it counted. You’re all set!

      • Jimmy1974

        On thanks

        • Fernando N.

          Yup, same plan here and I got the 2 free lines on Sunday. You’ll be good

  • Francisco Peña

    I picked up a new line this weekend with a G5 thinking i could apply to get the S7 by trading it in, but if I need to own it, and need an unlimited plan, i’m returning the G5 to the store then and using my own device.

  • stasek

    Too bad non-unlimited plans don’t qualify. I wouldn’t be mind upgrading my 6s Plus 16gb to 7 Plus.

  • vplaza

    I was hoping there would be a really good deal for existing customers for the S7 Edge, but this doesn’t apply to me. It looks like Verizon and Sprint have actual deals for the phone through Best Buy and Target, but T-Mo’s deal requires trading in a flagship phone and being on an Unlimited plan.

    I’m biting the bullet and picking one up from mywit for $428 for the Black Onyx in Grade 1 condition. I guess I’ll see how that unit goes.

    • Acdc1a

      Got mine from Mywit. Excellent purchase option.

      • vplaza

        Good to know. I was seriously considering the HTC 10 now that it is $499, but in the end, I really wanted the extras that the Sammy had.

        • DM725

          The HTC M10 is awesome. I’d get that over the S7 Edge as long as you’re ok with a 5.2″ screen. It was too small for me but my fiance loves hers. She was previously a Samsing gal.

        • vplaza

          At $499, it was really tempting. But I got to play with the edge features on the S7 Edge and think I’d find that useful. Also liked the waterproofing, the larger battery, wireless charging, and standard USB (not USB-C), as well as the better camera. For $428, that seemed like the way to go.

  • Panzer

    Just called T-mo CS and they said they would take both and S5 and a Nexus 6 for the free trade.

    • DM725

      The S5 requires a bit of money, it is listed on the promotional images.

    • HeatFan786

      I’ll see if they can take the Nexus 5X for anything.

    • HeatFan786

      They didn’t say they would take a Nexus 5X.

      • Panzer

        When I called today they wouldn’t take my Nexus 6 either. The guy I talked to on Tuesday completely lied to me or misunderstood what I was asking. Damn shame, had my hopes set on a free phone.

  • Dylan Wentworth

    Its not free and its a two year contract.
    Read, people.

    • Acdc1a

      Agreed. EIP itself is not a contract…however taking free stuff via credits is the revival of cell phone contracts.

      • DM725

        I agree. It just means you get it free if you keep it 24 months but you’re allowed to pay it off and seller trade it in at any time.

      • AJ2

        that’s why all the major carriers have the same type of promotion going.

  • Alex

    i have the simple choice 10 gig plan im i able to get the free gs7 trade

    • Fernando N.

      Don’t think so, I’m sure you’ll be lured to upgrade to TmobileONE

  • Fernando N.

    What I would like to know is if I can trade a phone from another carrier and if havinga bad ESN / IMEI makes a difference

    • Corey Jalette

      I’d talk to customer care about this one.

  • donnybee

    I like how if you trade in a V20 that you own out right, you can get a V20 for free over 24 months….
    -_-

    Wut

    • Corey Jalette

      Guess it’s for those changing from another carrier. They have the same for all the flagships.

      • Acdc1a

        Exactly right. If you have an AT&T S7 Edge you can get a T-Mobile for no cost.

        • DM725

          But that makes no sense bc AT&T and T-Mobile phones both use the same sim cards and can be used on eachothers networks. You just have to get it unlocked by the carrier and then insert an activated sim.

          It is for Verizon and Sprint converts., or dumb AT&T customers.

        • Acdc1a

          The AT&T version may or may not be band 12 compliant and may or may not be compliant with wi-fi calling. No sense in risking it.

      • donnybee

        Oh.. duh. Why didn’t I think of that? Haha that makes sense now!

    • I’m going to call and ask if I can trade in my V20 that I have an EIP on and get a V20 for FREE….

      • DM725

        You have to pay off you’re EIP before you can trade it in. It is probably for people that have a Verizon or Sprint V20 that are switching to T-Mobile. They’ll swap phones.

  • Laurnzo

    It looks like iPad lovers won’t be getting any deals come Black Friday. The earlier news published seem to have disappeared. Bamma.

  • Luke

    T mobile don’t have any 7 plus for many months…I am trying to get one, and it is impossible…Otherwise, you have to get online, and it takes 8 weeks…Verizon, Att, and sprint, have in stock….

    • I think they’re finally back in mine supposedly arrives tomorrow!

    • Corey Jalette

      It’s backordered, all the inventory they get goes to the people who ordered it first. They do get shipments here and there at the stores but only like 5 at a time and they’re usually the higher gig models so it cost more. The longer you wait to order the longer you’re gonna wait to get the phone. The back order date keeps going back further and further.

    • Anonymous

      That’s Apple’s fault. They need to round up new slaves in China to put to work 18 hours a day in their work prisons to make more. Once Apple ramps up their slavery they’ll be able to sell you more cheap phones at 200% profit margin.

  • bradastan

    I’ll have to call and see if they are doing any trade ins for nexus 6p owners.

    • Same here. I have a Nexus 6P I was a bit underwhelmed with too.

      • DM725

        Stock Android is too dull.

        • Acdc1a

          I like it. I used to despise TouchWiz because of lag. On the S7 Edge it doesn’t and I’m getting used to it… but I wouldn’t call it better.

  • I’m not a Samsung fan BUT seriously thinking of trading and old Note 4 that’s sitting in a drawer in for an S7 with a gree Gear VR.

    • DM725

      If you need the Gear VR sure. If your an android fan get the V20.

    • JR M

      Note 4 don’t qualify for trade.

  • Eoj Wolb

    Sounds too good to be true. If I do this, would I be able to Jump later?

    • Acdc1a

      Nope. You’re stuck with the device for 2 years…

      • Anonymous

        Not stuck, you just have to pay off whatever remains. So if you get a new phone after 18 months, you effectively got the old phone at 75% off list price.

    • Corey Jalette

      You have to wait the full 2 years to get the phone for free. If you want another phone you’ll be giving up the credits for the rest of the phone and you’ll end up owing money for it. Say you go a full year, 12 months. That’s half of the free phone paid off, if you get a new phone then you’ll be charged for the other half of the phone price.

      • If you have to pay full price for your next phone you’re STILL getting this one for free. Don’t see the down side in that.

      • Erik Weldon

        But if you trade it in towards the new one, the phone is free while you are using it.

  • Nobody Special

    umm, can someone please explain to me why the “Black Friday T Mobile Promotional Deals” are listed as a perk this week for T-Mobile Tuesday…lol…. Black Friday deals are available to practically everyone….lol

    Maybe next week T-Mobile will add to its T-Mobile Tuesday deals free access to T-Mobile.com to get unlimited access to your online accounts. Thank You T-Mobile 4 Thanking me with stuff that is already available…lol

    • riverhorse

      Matthew 20:1–16

      • Brian Maher

        Jimmy 69:420-666

        • Nobody Special

          i cant find the verse you cited.

        • Brian Maher

          Keep trying, then.

      • Nobody Special

        GOTCHA

      • I’m not superstitious so I don’t know what that means.

    • Corey Jalette

      So people who don’t look it up online can see these deals too. Just another form of advertising.

  • Makoute

    Is there a requirement to switch to a ONE plan?

    • DM725

      I hope this applies to Simple Choice customers as well.

      • steadymobb

        There’s this amazing thing called reading…

        • DM725

          There is also this thing called being a needledick but I have a feeling you’re aware.

          That being said my comment refers to the fact that often T-Mobile doesn’t include all the info in their adverts.

        • thepanttherlady

          Except the answer to your comment is right there in the article:

          “The deal will only be available this weekend and requires either a T-Mobile One or Simple Choice Unlimited plan.”

        • DM725

          Still going to hope it works with Simple Choice Unlimited Talk and Text but 6gb of data. It all depends on who you talk to sometimes.

        • Spencer Tate

          It won’t. Don’t even ask. 6gb is not truly unlimited. Don’t be that guy.

        • Jamie S

          Yeh but sales guys call and email me with same offer but i have business plan.

        • steadymobb

          Yes thank you! But apparently I’m a needledick :) Who says that anyways??

        • steadymobb

          well it’s in the article is all I was saying. If you don’t have unlimited data then it probably won’t work unless you upgrade. Could always call and try though.

    • Corey Jalette

      “The deal will only be available this weekend and requires either a T-Mobile One or Simple Choice Unlimited plan”

  • det_b

    Great. More bullshit bill credits.

    • Damko

      Get OVER it!

      • Guest

        NO! If you are paying customer you have every right to complain. If you don’t complain and voice your opinions then things will never change. And who know maybe some T-Mobile Executive may read these comments. You never know!

        • Damko

          Complain about what? Free stuff?

        • Richard Roma

          It’s not free, we are paying for a service. Not to mention, I don’t want to be backdoored into a contract. No matter how you slice this, credits over 24 months is a quasi-contract.

        • Erik Weldon

          Then buy the phone regularly with the EIP and when it is paid off, it is yours. Whining about them giving you a free phone, although it is over 2 years, is ridiculous.

        • AJ2

          T-Mobile is not a safe space for precious snowflakes.

        • Spencer Tate

          You pay for the service that is provided to you, nothing more. Buy a cheap phone then instead of a $600-800 phone you can’t afford to buy outright. Nobody is forcing you to finance a device. Quit crying

        • lomsha

          You know they owe you nothing right?

    • Anonymous

      Nothing in life is free. The bill credits are a way to make sure the phone gets paid for. As long as you have service with T-Mo, they will subsidize the phone through bill credits. Cancel service and you have to pay the balance of the phone. The alternative? Pay full price and get no bill credits. It’s up to you.

    • AJ2

      Welcome back to carrier contracts

  • Dillon Hewitt

    Sooooo, is it Friday, November 25th or Thursday, November 24th?

    • Alex Wagner

      Thursday, November 24. The typo has been corrected.

      • Dillon Hewitt

        Thank you for clarifying. :)

  • HeatFan786

    Where is the iPad on Us promotion?

  • Chase Culpepper

    I’m still on my Note 4 and love the removable battery and SD card. I have no problem waiting around until next year as I’m still fine on this phone but a newer phone would be nice. I will miss my stylus although I don’t use it everyday I do still use it. Thinking of V20…any thoughts?

    • Note Series…

      I am still rocking my Note 3, proud and strong. So, I thinking about waiting until next year, maybe (smile) to upgrade.

      • Nobody Special

        i have a note 3 also…. im very satisfied with it…. one thing i found out about the note 3 though…. it doesnt have frequency #12…. its still a good phone… but whenever a note 8 is unveiled im sure it will have all of the updated and relevant tmobile frequencies…..

        • Acdc1a

          Band 12 is a must if you live an area that offers it.

    • metalspy8

      im waiting for the pixel

    • PiCASSiMO

      Returned my V20 because the camera was worst than my LG G4. LG did too much secondary processing that smudged and removed the detail.

      • Chase Culpepper

        Oh really? That’s disappointing. I thought it was supposed to be good. I guess I’ll continue the wait. I’d just like something a little quicker and for some reason Snapchat sucks using a Samsung. I have the Note 4 and a friend has the S6 and on both of them when recording a video on snapchat the vid will focus and unfocus over and over. Doesn’t do it on anyone elses that I know.

  • dtam

    too bad it’s only available for one and sc unlimited

    • PiCASSiMO

      Agreed. I’m a little disappointed that I have to switch plans to get ANY deals on T-Mobile phones.

  • Adamant25

    I have Simple Choice LTE Unlimited, but it’s at the promotional rate of $100 for 2 lines of unlimited (with the 7 gig hot spot). Can’t figure out if there’s some loophole so that my plan wouldn’t apply because of the promo rate. T-Mobile is closed for Thanksgiving when you call to ask questions. If I click on the deal and choose to Upgrade online, it walks me through checkout without reference to the bill credits for this deal, but maybe they apply anyway? Ugh. Looks like my choices are (a) take the leap or (b) wait until Friday and risk getting bumped way down the queue for a 7 Plus.

    • Brian

      Adam, i commented above on this but, based on what I was told via a DM earlier today with Care and then in the store, those of us on the 2 for $100 SC Promo Unlimited ARE eligible for this Black Friday deal. I sure hope that you did as I did last weekend and added 2 FREE lines to your plan. I then had used my old Galaxy S5 on one of these new lines, only to find out a few days later that I could now trade it in for an S7. Talk about a sweet deal!!

      • Nobody Special

        4 unlimited everything Simple Choice Promo lines for $100 is an awesome deal… i took advantage of the 2 free phone lines as well. I have the same plan as you and im very satisfied. I have crappy coverage in my house, but you cant get a deal like this noplace else, its not even availsble from tmobile anymore. I also have the Family International Calling addon feature for only $10 a month when it was being promoted a couple of years ago… We all have sweet deals…. we will need to stick together when T-mobile tries to alter our Simple Choice Promo Plans. “out of my cold dead hands” lol

  • Mij

    What if you’re on an unlimited lte promo plan? Would that qualify?

    • Muhammad Ali

      Yes unlimited SC & One plans are eligible

  • George Miller

    Tried to get a bogo s7 last week
    Had to change my plan to tmobile1. Which is 40-50 than Im paying now. So it’s actually cheaper to just buy the phone. T-Mobile is about to lose me as a customer. With all there b.s.promos.

  • Kartik

    Anybody else having issues ordering phones online

    • Laurnzo

      It seems the employees of T-Mobile went home to eat turkey. I also called last night and was told they were closed for thanksgiving after the system asked me to say yes if I’m calling for black Friday specials. I went ahead and ordered the free samsung tab e online and will call them first thing tomorrow to make sure I won’t be charged for that. Otherwise, I’m canceling the order.

  • Patrick

    The Iphone 7 plus is not available for free??

  • Muhammad Ali

    Just ordered 7 plus for my mom by trading in iPhone 6 Plus.Will be shipped on 11/28. Made a downpayment of $19.99 & have to pay $180 in 24 months($7.50/month).

    • Jimmy1974

      How did you please ur order

      • Muhammad Ali

        Over the phone with a CSR

    • Brian

      I actually went into the corporate store in the mall this evening…..yes, a few opened in the malls that were open in the US (very sad). Store was busy but got to upgrade an S5 on my 2 for $100 SC Promo plan and got the S7. Muhammad, it looks like you got similar pricing results as I did. Although it didn’t say it on the EIP documents that I received, the rep had his tablet and it showed me paying around $6.50/month over 24 months. I was a little wary since I only paid the $20 Upgrade/Activation Fee in the store when, based on all that I had seen, I should be paying $100 (charge to trade in the S5 for an S7) PLUS taxes of around $60 in the store. I guess they are just breaking that amount into 24 payments, which is fine with me. I haven’t opened the box yet as I really wanted to confirm that everything was done right but, based on what you have found, it seems OK. Thanks for that info!

      • Dave

        When I spoke with cs they explained that you pay the taxes upfront but the remaining balance of the phone from the trade in is broken into the monthly payments.

    • jimmy1974

      when i called cs it says that its not open till 6am

      • Muhammad Ali

        Answer yes when automated system ask you “Are you calling abt T-mobile Black Fri Deals?”.Then you have to say order & you will be redirected to an agent to place your order.

  • AJ2

    All these carrier promotions with 24 payments /credits are basically the return of the 2 year contract

    • Spencer Tate

      Then don’t finance a device. Buy it outright…problem solved. Nobody has a gun to your head forcing you to do that.

      • Joe

        I don’t think you understand what AJ2 is saying. T-mobile is not giving you a free phone just cuz there so nice. They are “giving you a free phone” but in return they have you as a customer for 2 years because the phone is not “paid off” till they are done crediting you back the money that the phone costs. So only after 2 years is the phone truly yours. If you decide to leave before the 2 years you have to ether give them the phone or pay the remainder of the phone.

        • Mark

          So for the time that you remain a customer, and the remaining time you pay the full price. There’s no such thing as free anywhere you go. But it’s the better of the 2 when you go to other carriers and they have convoluted wording and you owe exorbitant fees when the phone has basically been fully paid off 5 times over.

  • franzl

    Did anyone have to pay a 20 dollar Total Upgrade Support Charges?

    • Brian

      Yes, I had to pay that fee as well. I actually had paid a $20 SIM Activation Kit fee on each of the 2 FREE lines that I had added to my 2 for $100 SC Promo Plan this past weekend. Still, I can’t complain.

      • Mark

        Did it online used code FREESIM and paid $0.00

        • Brian

          Good call. I just wanted to get the phone and not worry about them running out of stock or needing to be home to sign for it.

  • Mark

    What does the condition of the trade in phone have to be…Cracked screen ok?

    • Corey Jalette

      Good question. I’d message tmoble and ask them. It doesn’t say in good working condition but it does say qualifying device.

      • Mark

        Called, they said….no screen damage, no water damage, and powers on.

  • Nachiket

    I think iphone for free is only available for those who will sign up for t mobile one and not for simple choice pla, is it true?

    • Jacob Roth

      its for simple choice unlimited as well. You have to have a simple choice account that shows unlimited data.

  • Ryan

    I just called CS and she said my plan does not qualify. My plan is unlimited w 7gb tether 2 line for $100. I am calling again for another CS for a second opinion.

    • Brian

      You should be eligible. I not only did the upgrade in the store but verified it via Twitter yesterday and then confirmed that everything went through correctly with a Care rep earlier today.

    • Jose Lira

      Yeah that plan should qualify. That plan is considered a grandfathered SC unlimited.

  • Mike Palomba

    Jumped ship over to Verizon today. With T-Mobile we were paying about $300 per month for 4 lines 10GB each

    Verizon we’re getting 4 lines, 50GB, 2 iphone 7s and 2 iPhone 7 plus’ for $251 before tax. Plus better service. I loved T-Mobile and recommended it to loads people but it is not worth paying more then Verizon

    • #CallBs

      Either you are just trolling or a straight up liar. There is no way you were paying $300 on T-Mobile with 4lines 10gb. Unless you are forgetting to say you also are paying for 4 phones on installments which by the way is a choice to finance your phones, even that, I still call for BS. I currently have 8 lines with 6 financing phones and my total bill is $305 monthly. My T-Mobile works excellent everywhere I go and great for my overseas travel. My brother is top management at Verizon and service at his house is as shitty as it gets. The are dead spots with every carrier so whatever floats ones boat.

      • Mike Palomba

        I have no reason to bullshit anyone. I analyzed the bill to try to see why it was so much and it really didn’t make sense. T-Mobile support couldn’t help much either. We had 2 installments and 2 leases and it was too much for the service and devices we were receiving. Verizon’s Black Friday deal blows T-Mobiles out of the water

        • Nobody Special

          Ok, now i understand. As #CallBs has stated, i am not aware of any tmobile service plans that cost over $300 dollars for 4 lines. But, now i read you admitted to several EIP installment plans and leases.No offense, Its really not Tmobile’s fault you chose to put so many expensive phones on payment plans. if you had 4 lines each with 10 GB of data you had to be paying around $100 to $150 dollars for that plan. Now if you add iphone 7’s and Samsung phones and whatever else, is not T-Mobile’s fault.

          as CAllBs stated , there are dead spots with all carriers, Its a fact that Verizon have better coverage than Tmobile (so I totally agree with you there). But the bottom line is that you are happy with the choices you made for you and your family. As long as you are happy and content with Verizon that is all that matters.

          there is no need for people to argue about cell phone carriers as if its some type of war. Its only a cell phone…lol….

          when i wa a kid i used to argue that Batman is better than Superman… but then i grew up.

        • Mike Palomba

          Well my issue is the newest iPhone 7 was supposed to be free because we used their get an iPhone 7 free promotion and the 2 leases were also supposed to be free because we took advantage of their free iPhone lease they did a year ago or so. So technically there was only 1 EIP being paid for on the plan but the bill kept getting slightly higher every month. Nevertheless you are correct, as long as everyone’s happy there is no need to argue

        • Nobody Special

          oh, i understand now. Tmobile advertised you were supposed to get phone credits for these phones via the EIP program, but they never applied the credits to your account. Umm, i would be upset too!!!! You have a right to be upset for a huge bill.

          I just snagged the 2 free phone lines recently Tmobile advertised. They explained to me that the credits will not be applied until the 3rd billing cycle. So I will be responsible to pay full price for these “Free Lines” for the first two billing cycles which will cost me $80 a month extra plus taxes and fees. Did you have the same understanding? You stated your bill was over $300 dollars, maybe you were supposed to pay that amount for the first 2 billing cylces and for the 3rd billing cylce the money you gave them for the first 2 billing cylces would be applied to your account. And then after that, you would see the monthly credits. If that was thecase, a customer service representative should have explained that to you. I have to admit, T-Mobile reps arent the brightest crayon in the box. Sometimes when i talk to them on the phone or when i talk to a representative at a Tmobile authorized retailer it feels like im talking to a cross between a used car salesman and Curly, Larry, and Moe. I have to educate myself on their plans and promotional deals beforehand, then i call them to do business. If not, they will P on you and say it’s raining.

          but im glad you are happy with your current situation. And when Tmobile need more customers, im sure they will throw you a bone to get you to come back to T-mobile.

  • Tony Yayo

    Traded in my Note 4 for an S7 this afternoon. I guess it’s $100 for the upgrade but I didn’t have to pay up front, I think the guy said it’d be in installments. Strange this is they actually gave me $100 trade in credit on my phone as well. WTF? Anyways, after taxes and upgrade charge I still have a $40 credit. Cool.

    • keepitreal25

      The trade in credit you receive up front depending on the phone and the monthly credits you will receive combine to make the net cost of your new s7 100.00 paid out in installments like you said . Just add your bill credits you will see times 24 plus what you got up front and the math should check out. Glad you got to take advantage

    • Jose M

      Nice, glad you took it. I’m still on the fence on this. I have my Note 4 but don’t want to trade it in, I’m afraid i will miss S pen. :)

  • Alex

    so i called CS on Wednesday and asked if my plan was eligible for the free galaxy s7 trade i have the 10gb plan and they told me yes i was eligible so on Friday i went t mobile store and i got the s7 wi the s6 trade in and today Saturday I called CS again to make sure everything went smooth and the rep told me that i wasnt going to get the bill credits cuz my plan did not qualify. i was so mad first they said yes now they said no WTF so please be ware some t mobile rep need to be better trained better

  • I 4M 5O 4WE5OM3

    Does anyone know if people on grandfathered plans are able to get this deal? I did not see the “requires TMO One/Simple Choice plan” on the flyer. I would never change my plan because I pay $66/month incl. taxes and fees with unlimited full speed data. $350+tax for trading in an iphone 5s is an ok deal for the 7.

    • Adamant25

      I am on a grandfathered Simple Choice Unlimited LTE plan ($100/mo for two lines) and I was able to take advantage of this offer. As always, YMMV.

      • I 4M 5O 4WE5OM3

        I have “Preferred Unlimited Web” that I got 3 years ago when I switched to “Bridge to Value”. I wonder if anyone else has the same thing as me and has tried to get this iPhone 7 deal.

  • rbfrost

    CS reps, please provide factual information and not make customers go around in circles.
    I tried to get the 2 lines for free for the last promotion. I have not seen so much confusion and disinformation. I read tmonews which provided some information and also confusion (2 news threads), I read few thousand posts reddit thread which I though was totally crazy, how can you have a thread this big in 2-3 days – because of all the mass confusion.
    I have the 4/100 2.5 GB promo plan.
    1st rep: no absolutely your plan does not apply.
    2nd rep: what, crazy, of course you can get it. umm.., I think I will goto store because I’m not ready, I’ll look up some information and order from store.., What? No, just order now. If I order now, I can just change it right? Of course, absolutely.., no problems, you can change it anytime. (practically guaranteed) Are you sure (few times), yes, yes… Got 2 voice lines. Can I cancel the line that I ordered a week ago…, no, if you do, you won’t get it. You can get a tablet for free with 6gb data plan.
    3rd rep: just wanted to double check things and look into the Mobile Internet plan. Let me ask, I get the free lines right? No, i checked, your plan doesn’t get the free 2 lines. What? Okay, I want to cancel the 2 lines. Ummm., let me check. After talking with my manager, there is a special code that I inputted to get you 2 free lines. Can I change my one of my plans to Mobile internet? Sure, sure… You can also get free phones on the voice plan. Okay, good to know, so I can order the free phones later? Sure. Can you please put a note that I got the special code and my plan can get 2 free lines? Yes.
    4th rep: I would like to modify my order to change one of my lines to mobile internet. Umm.., your order is being processed, we can’t change it. What, I was told I can change it anytime? How can I get the mobile internet plan (free line), I was told that I could get it. Only way we can do this is if I place another order. You will have to cancel one of the voice lines that you ordered. Are you sure it will work, I might get something about canceling a line. Yes it will work, it’s all in the promo period, you should be fine. Please place a note that this mobile internet line is one of the 2 free lines. Rest assured, but I will add that note. Can I order a free phone? Your plan doesn’t get free phones. What, I was told I could. No, it’s only for tmobile one. Okay. One more thing, was there a special promo code that was put on my plan, can you double check that you apply it again. No sir, there is no special code. ??? -4th rep seemed to know what she was doing. Added me to 6gb mobile internet plan.
    Few reps to cancel one of the voice lines that was ordered….
    A few reps later, waited on-hold for 1 hour, phone call dropped. Online chat. I noticed that my plan already shows which lines are free but the mobile internet line isn’t shown as free, I ordered a line prior to the promo and that’s shown as free but it wasn’t activated during the promo. After literally 1 hour of giving all the detailed information again and again. Yes sir, you have the 2 free voice lines that you ordered? What, what are you talking, I told you that was my problem. I ordered 1 voice line and 1 mobile internet plan during the promo. That should be the free 2 lines. I’m sorry, that’s what the system says and that’s what you ordered. What, I wanted to apply the mobile internet line which was ordered on the 19th. It didn’t get activated until the 24th so it doesn’t apply. What, what are you talking about, (lost it), I verfied this several times with reps. (I also have past experience with tmobile where I know this isn’t true) What your saying is incorrect. I’m sorry, that’s what the system says.
    During this time, i called customer rep, they looked up my information and said, I’m not sure why the system says that, but you should get 1 voice line and 1 internet line for free. All the history supports that. Are you sure, because I’ve had prior experience after..10-20 calls, over 20 hours, I was told that all prior reps were wrong.., what I’m stuck, yes, your stuck, but, but…, I was stuck…
    He said, I can’t gaurantee it, but it should work. Okay, I guess I have to trust you.
    I wrote to the online rep, what you said is countered by another rep. Really? I ended it after saying please don’t give out bad information. I usually don’t rate them but I was so frustrated to waste 2-3 hours that morning that I gave them 1 star review.
    In the end: buyer beware. (spent 8-10 hours talking to customer reps, 4-5 hours researching on web). Multiple reasons for all this from corporate confusion, to customer rep confusion, to I think some information that is close to falsehoods…, buyer confusion based on customer rep misinformation…
    I warned another friend and his attempt went a lot more smoothly, went into store and got what he needed.
    Don’t order until you know what you need. What you order should be valid if you order online, you may not be able to activate it during the promo period but if you order during promo period – it’s supposed to be valid for promo, activation is automated by tmobile so it’s not something you can control. Know your facts, even then.., it still might get messed up. I still don’t know if my account will correct itself, if not, I have all the customer history to support my case. If they don’t credit the mobile internet line as free, I will ask for policy in writing, they probably won’t give it in writing, if not, I have never filed a complaint to the better business bureau but this time I probably will and then cancel what I need and possibly move on from tmobile. I maybe splitting hairs but I’m just fatigued with all the run around.
    The mass confusion and run around wastes the consumers time, wastes their time, and doesn’t build trust. I am a fan of tmobile, but I also can’t stay with someone I don’t trust.

    • Jpg054

      I had a very similar problem.

      For last week’s deal, I picked up two new phone lines, but both voice. They were added to my Simple Choice 6GB plan for a total of 5 voice phone lines, each with unlimited data but only 6GB of LTE per line (total of 30GB for the plan even though the data’s not shared). I asked about devices and they told me it was better to wait until the following week (Black Friday) to get devices because there would most certainly be better discounts and deals. It’s a pretty decent plan because I use the binge-on feature and only use about 1GB on one line, ~500MB on the second, and the third person usually floats at around 5.8GB every month so it’s pretty perfect for us. Oh, and the plan is $80/month + the additional phone line of $20 so I’m paying literally $100 every month.

      By Wednesday evening, my two new phone lines were still not active. I called in to check my eligibility and they advised to wait a couple more days while the order got processed because it’s all automatic and they can’t look into it. When asked, they stated my plan was definitely eligible, on all but 1 line (purchased a LGv20 when it came out). Thursday (Thanksgiving), still no status change, though I chose not to call because it was a holiday and I would most certainly get the B-team in the Phillippines. Friday afternoon, same thing. I called to check my eligibility and ask about whether or not a Verizon phone was eligible for the deal, which the CSR stated that was fine. He was suggesting I put in my order with him, but I decided with how long I’ve been waiting for my two new lines it made more sense to go into the store and upgrade on two of my existing 3 phone lines. I get to the store on Saturday after work and come to find I’m not eligible because my Simple Choice plan was not one of the unlimited plans. Period. Instead of trying to work with me, they tell me they can’t do it or if they do I probably won’t get the credits. They instruct me to call customer service, which I do, only to have a 1 hour hold time. I decided that 1 hour is a long wait so I left and went to a different T-Mobile corporate store to get a second opinion because I wasn’t sure when I’d get the call and there was no reason to stay in the store for that long. Arriving at parking lot of the second store, customer service calls me and confirms what the store stated, but not what either of the previous reps stated during the week. While I was in the parking lot, the line drops on my LGv20 phone. I get a call back and while talking still, the line drops again. I wait 10 minutes and no call back. I call up customer service a second time asking for a call-back, go to the store, wait for another 30 minutes to get service at this store, and while at the store, they confirm what the previous store had stated. While asking questions about the difference between my plan and the “Simple Choice Unlimited” plan, the store manager says it doesn’t matter because it’s only available on the T-Mobile One plan, which we all know is inaccurate. Mind you it’s not, “You’re only choice at this point is to upgrade to the T-Mobile One plan” or “Here are some other phones available to you” or “Here’s the cost of those promotional phones for your plan,” it was simply, “You MUST upgrade your plan.” I’m paraphrasing obviously. So my response was, “Let me pull up the T-Mobile site and see what it has to say” he walks away and just services someone else. That’s it. Just walks away. No “Excuse me” or “I have to go” or anything. He just walks away. And just to talk to another CSR rep! It’s not like the store had any additional or new customers waiting in line, because I was working with him at the computer terminal near the entrance. Other customers were also being serviced. I have to say, I am mostly disappointed at this point, more so than frustrated because I don’t expect T-Mobile to treat loyal customers of 10+ years to this kind of behavior. Admittedly, I’ve never had a positive experience in the store either but this one takes the cake. I’ve always chalked the lukewarm or mediocre quality of character from sales reps in stores to their desire to sell to new customers or new lines of service. THAT I’ve witnessed before… But man… This was brutal. As an introvert, I just walk away while I notice the manager making jokes with one of the store employees that he walked up to. I can’t imagine he was making jokes about me or anything, I’m not that insecure of an individual to wonder about that.

      After I leave feeling really crushed though, I did wonder what kind of a person I was to literally be refused service that way. I found myself thinking, “I didn’t raise my voice” or “no verbal insults were flung or anything” and “I don’t smell any bad breath or anything” but I get a call back from the customer service line from before I walked into the store. It’s gotta be about 1 hour from the time I asked for this second call back but at least I know what to expect. So, I ask one last time about my plan, and she confirmed that my plan simply was not and is not eligible. This is disappointing, but at least now I have it 100% confirmed and the rep was professional and polite. While asking about what promotions *are* eligible to me for the two new phone lines, she starts explaining something only to have the call drop again. 3 dropped calls at this point, 2 from the first rep, 1 from this second rep. Oh, and no call back from this second rep. I give up at this point opting instead to check online via my T-Mobile account. I look around, notice nothing’s available to me and saw this blog. I just jumped on to check the comments again and saw the above comment. Now I know for sure it’s not just me going through this, but well, looks like when I get my new SIM cards I’ll probably be visiting Sprint soon. 10+ years it’s been since I’ve looked at phone or a provider so things have probably changed. And if you want to know, my first phone with T-Mobile was the plasticky Nokia 6101 flip phone with the FM radio and even when I bought a Motorola Z3 RIZR phone (which I still have here). I’ve been with T-Mobile through the MyFaves era all the way up to the present. I remember reading up on the CEO of T-Mobile at that time too, Robert Dotson. They treated me pretty well when I signed up. As such, I have always paid my bills on time (if not early) and have a credit score usually around 850 as you know credit scores fluctuate a bit. So yeah, I’ve been around with T-Mobile for a while and I’ve put up with a lot. But never have I been so disrespected to have a store manager walk away from me while I was still talking. As an introvert, I became increasingly uncomfortable when I had to say “Excuse me” as a customer or had to confirm details with the store manager because the information on the website just didn’t match what he was saying. For all of that to culminate with the manager just walking away…

      In my epilogue, to all of you readers with and considering T-Mobile, my suggestion to you after being a customer for so long is to read the fine print, GET EVERYTHING NOTATED AND MEMOED BY CUSTOMER SERVICE DOWN TO THE EXACT WORDING OF WHAT THEY SAID HAVE THEM READ IT BACK TO YOU, AND TAKE ADVANTAGE OF THE OFFERS AS SOON AS THEY ARE AVAILABLE. Things will DEFINITELY change and there is no rhyme or reason, it’s just what they feel like doing that day. Don’t wait or hope for better, because seriously, they will change things on you in a heartbeat. And if you’re a shy or even persistent introverted individual like me, don’t bother going into the store ever. It’ll only result in disappointment because the stores only tailor to new customers. Your best bet is to call the 1-800 number. Also, if you call outside of business hours or get somebody from the Phillippines (you can tell when you do because they repeat literally everything you say like a 911 operator), just hang up and call during normal US business hours. Apparently, the call centers don’t communicate the same information correctly to everybody.

      So there you have it. At this point, I guess, I give up.

  • laurnzo

    GRRRRRRRRR….Come on T-Mobile..where are your iPad deals. I waited for Apple to come up with an iPad Pro 2 12.9″ this year and that was a no go. Waited for Tmobile to come up with some good iPad Pro 9.7″ deals this Black Friday, still no go and it doesn’t look like anything for cyber Monday either. I’m getting very impatient and might have to bit the bullet and get it as is without a deal since I need it for my overseas travel in 2 weeks. Bamma!

  • bessie.whiddon

    After 5 years I decided to resign from my last work and I am so happy now… I started to work over internet, over a website I discovered over internet, for a few hours every day, and I profit now much more than i did on my last job… Last paycheck i got was for $9k… Great thing about this gig is that i have more time for my loved ones… TINY.PL/g9s36