T-Mobile to prioritize on-device data over tethering data during network congestion

tmobiletowermagenta

UPDATE: T-Mobile today reached out to clarify that this prioritization went into effect on September 8, shortly after the launch of T-Mobile One.

 

If you ever use your smartphone as a mobile hotspot, then you’ll want to pay attention to the news that T-Mobile quietly revealed today.

T-Mobile is now sending emails to customers saying that it’s “putting your on-device experience first” by prioritizing on-device data over Smartphone Mobile HotSpot data. T-Mo does say that this prioritization will only apply when its network is congested.

T-Mobile explains that customers will still be able to use their mobile hotspot during periods of congestion, just that they “may notice reduced data speeds when using Smartphone Mobile HotSpot.”

T-Mo says that by implementing this prioritization, it’s “making sure you get the best mobile experience possible.” Opinions on whether or not the change is a good thing will likely vary, but at least the on-device data prioritization will only happen during times of congestion, meaning that you hopefully won’t encounter it often. Still, it’s worth being aware of if you ever use your smartphone as a hotspot.

Thanks, Timothy!

Source: T-Mobile

Tags: ,

  • deedee

    Totally pissed by this! The whole reason I decide to become a t-mobile user years ago was because of the ability to tether for free. As a freelance worker I’ve loved the flexibility it provided.

    Really makes me pissed off that at any point they can now “throtle” hotspot usage. I’m really wondering if the only time they will actually do it when there is “traffic congestion” on the network or just any damn time they please.

    • Gaius_Baltar4

      Chances are if a tower is congested the least of your problems is going to be deprioritizatioon. The network would be bogged down regardless so this is a non issue. It’s so everyone gets a shot at usable speed. It’s not about limiting you to pay extra or something like that.

      • Willie D

        But this coming from a company that just touted and claimed their network over all others is the one capable of unlimited data to be used how the customer wants.

        • Gaius_Baltar4

          Yeah but sadly congestion is always going to be a reality and this seems like a smart way to manage that without materially taking anything away from anyone or charging extra.

    • Stevo

      do you understand that this is to better the network, not to piss people off…. chances are you wont even feel this and secondly with T-Mobile One plans being a great value the network is bound to see higher usage, its better than charging overage fees or not telling us at all…

    • JMccovery

      From my just recent experience, it’s ONLY during tower congestion.

      As for “tethering for free”, as long as I have been with T-Mobile, you either had to pay for it with your plan, or add it separately. The people who have bypassed this restriction (along with those that have used a lot of data via tethering) are why T-Mo is doing this.

      Disclaimer: I’m an OTR truck driver that tethers my laptop through my phone, have used LOTS of data this way, and isn’t upset that this policy is being fully enforced. Yes, the tethering deprioritization has been around for a while, T-Mo was just improving ways to separate it from smartphone data.

      • Jose Salce

        As far as I know, tethering have been always included on T-Mo plans. I have an unlimited LTE plan and on the fine print it allows 10GB of tethering data. After that you might be throttle. The most I used in a month 21GB, but usually use less than 5GB. Since I join T-Mobile the service has been improving. I measured speed, where I spend 80% of the time and I get an average of 122Mbps. I could get up to 157Mbps in some areas here in Brooklyn, NY. Some areas I seldom visit I measured 3Mbps.

  • Willie D

    And always the “gotcha” to the more expensive more limited unlimited “TMobile ONE” plan. Doing what Sprint used to do, give customers what they want in one aspect by taking away what was standard in the plan before. In this case, giving unlimited by limiting it worse than the less expensive bucket data was…because customers wanted unlimited.

    • Gaius_Baltar4

      You realize that anyone who sees slower speeds as a result of these changes while
      tethering would see slower speeds regardless due to congestion right? Whether T-Mobile stepped in to do this or not people would be impacted by congestion. At least this way LESS people are impacted.

      • Sayahh

        I’m wondering whether (or both) “At least this way LESS people are impacted” and “At least this way FEWER people are impacted” are correct. Not judging, just asking. /seriously

        • Andrew Combs

          If you’re actually curious, less is used to describe one entity that can be split (effectively infinitely), such as less water, less oil, less pain, etc.
          Fewer describes sperate entities in a group, like fewer people, fewer fees, fewer questions.

        • kevev

          Smart guy right here ^^^ :D

        • Sayahh

          That’s what I thought, but also thought that perhaps “people” being singular noun but used to describe a group of people would somehow be exempted (or an exception). Not sure if analogous or not, but in Spanish, el policía means one policeman and la policía means the entire police. Thanks for the clarification!

  • christina_west

    I currently benefit around 6-8 thousand bucks every month on the internet. Those who are ready to finish easy computer-based tasks for some h /day from ease of your home and gain valuable salary for doing it… Test this work FAVE.CO/2bocRGL

  • Beth Buchanan

    WOW! I have been having this issue for this whole month & it totally made my service “UNUSABLE” and my plan was supposed to be a “Grandfathered in” program of unlimited data! They were cool enough & gave me a partial refund but i truly believe this practice of prioritization is going to FORCE myself to go elsewhere!
    #WASTeamMagenta

  • Bruce Wayne

    The “gotcha” network strikes again. Bunch of useless tools.

  • King L.

    I’m already paying to use my data bastards!! Switching 8 lines over to Metro. Screw all the constant crap.

    • JMccovery

      How will this change anything with respect to tethering?

      Same network, same tethering deprioritization.

    • noh1bvisas

      metro pcs IS tmobile service. metro data has less priority than tmo customers when usage is heavy (it’s buried in the fine print).

    • Richard Roma

      Metropcs = tmobile

      Maybe you mean to Cricket?

  • Critic4U

    The one problem I see is that they are the ones that say when a network is congested, and can just always use the excuse that the network is congested to justify giving you THROTTLED, I mean de-prioritized hotspot data.

  • riverhorse

    Nestlé Trollhouse cookie anyone?

  • Jason Caprio

    At my home in Bensalem, PA there are 2 main tower IDs my Note 5 shows that I am connected to. On one of these towers, I can test out around an acceptable 8 – 16MBit/sec. On another ID, speeds are always abysmal during peak hours of less than 1MBit/sec.

    I get very slow LTE speeds in many other areas including many parts of Trenton, NJ and Philadelphia, PA. (I work as a field tech)

    I’ve been having slow speeds on certain (repeatable) towers for over a year now. For a while I opened many tickets with T-Force regarding my inconsistent slow performance with no resolution in sight. It’s not my phone because my girlfriend has a Nexus 6P on T-Mobile and when I’m on a slow tower, her phone speedtest matches my slow speed. Both of our phones support Bands 4/2/12 and 3-Way carrier aggregation.

    I have lately seen my phone connect to all 3 bands on service mode which is pretty cool.

    The truth seems to finally be coming out though. T-Mobile does not have the “Data Strong” network they keep claiming and have been desperately taking these “shortcuts” to ease the burden on their overcrowded and overloaded inadequate LTE network.

    The laughable part is, they present these “Network Optimizations” as Un-Carrier moves!

    Binge-On: Optional Video Throttling
    T-Mobile One: Mandatory Video AND Tether Throttling

    In a recent video I watched with John Legere hyping up T-Mobile One plan, he says “We offer Unlimited because our network is the only one that can handle it!”

    NO IT CAN’T!!!! I’ll be switching to Verizon soon. I give credit to T-Mobile for inciting competition and having the other Carriers lower prices and get rid of overages. Respect to T-Mobile for that!

    • kevev

      Yup I been preachin it from the hill tops that “NOTHING IS FREE!”. But, alas, nobody listens. Maybe soon they will, but I can only hope… T-Mobile is becoming Sprint more and more every day. Sprint is becoming T-Mobile. I guess that if you can’t beat them, just become them?

      As a T-Mobile customer since 1999 in San Antonio, Texas I along with many family members and friends have noticed that for the last 4+ freakin years T-Mobile’s data speeds in the whole North West side of town slow to a trickle and nothing has been done about it. The only excuse given is that they are working on it. This is a blantant lie as they are not working on it. If you look at the tower location maps you can see that T-Mobile has never had enough towers in this area. And the towers they have/rent surround this area. There is no penetration into these areas. I guess some blame can be placed on the city for not allowing micro-cells in this area as it is just a huge cluster of neighborhoods upon neighborhoods. But you can see that the other 3 carriers have many more towers surrounding this area. These days I find that most of San Antonio has heavy congestion every day and data is begining to slow. Drive to Austin, Houston, DFW, Corpus or anywhere LTE is provided in Texas and you can see great data speeds. SO what the hell is going on with T-Mobile in SA? T-Mobile has plenty of spectrum. Is it a backhaul issue, is it too many cheap customers tethering?

      Sorry for ranting. Maybe someone will listen. T-Mobile sure aint. ;)

      • Jason Caprio

        I’m with you, brother. When I first switched to T-Mobile from Verizon in Feb. 2014, it was mainly because I wanted to keep Unlimited data. Despite their lack of coverage, in my area T-Mobile for the most part worked excellent. Always super-fast LTE because their network was not loaded.

        Fast-forward to today, I don’t believe T-Mobile anticipated the amount of extra network traffic they’d be dealing with from all the millions of new customers and their network is buckling under the pressure.

      • Drewski

        This is why I Love T-Mobile-MetroPCS Nation Network Family so so much. Their network has been more Superior, well thought-out, Very Fast with Advanced LTE speeds, Very well optimized for the right reasons, Very Straightforward, Very good with slowing people down some that feel the need to abuse the whole network(especially them being in the top 3% of Heavy Data user, is when you shall be slowered down some while others like myself needs to have a turn to use up so much Data you know). Everything will be okay Buddy. Just Relax that’s all Bro.

    • JMF_mobile

      I couldn’t agree more. They have added so many customers that their binge on is struggling to handle the data demands so now the new One plan limits tethering to 3G -useless for streaming video. Any high definition streaming now requires paying extra. They’re turning back into the typical “carrier” with all the add on extras for more money. They like to pretend their network is 99.7% as good as Verizon so they can charge more and more but it’s definitely still not as good in many places.

      • Acdc1a

        “…but it’s definitely still not as good in many places.”

        And it’s superior in many places. Like anything, your mileage may vary.

    • Drewski

      I disagree. T-Mobile-MetroPCS Nation Network is Data Strong/Overly Superior. I Love everything about the Un-Carrier Moves Bro.

    • Mike

      Same slow speeds in Devon, PA and parts of West Chester, PA. Calling TMO for help on understanding the slow speeds results in a series of problem solving tests. Its never the network its always the phone or “you need the cell spot”. Try again TMO ITS YOUR SHITTY NETWORK…

    • Brandon

      How can u check to see which tower that your phone connects to

      • Rob

        Only Samsung phones support the comprehensive detail (primary bands plus carrier aggregation) – type *#0011# in the dialer. It shows the band you’re connected to and if it has carrier aggregation active, it will show CA and the band(s) added to the primary.

        Otherwise you can get primary connection info from LTE Discovery and similar apps.

  • sean

    I think another issue is with the policy of most of the data having to be used by the phone.
    Would this encourage people to waste phone data by downloading large files to get more tethering?

    • Acdc1a

      I think this is going to be loosely enforced. They’re trying to keep the people who want to use torrents off the network. If you’re using Netlfix to your TV I don’t think you have anything to worry about.

  • CRASH_Override

    I live out in the boonies and somehow get great LTE coverage. I’m on the One+ plan and tether for everything because it’s the only internet available. It actually works wonderfully. I don’t think the tower here will ever get congested, so I’m not too worried about this. There was already a restriction for throttling during congestion if you go over 26gb, which I’ve yet to experience. I’m glad T-Mobile made this plan a possibility. I kicked AT&T to the curb after 11 years of service.

    • Matt

      I am moving to a remote area that has decent LTE coverage (thanks to Band 12). I’m transitioning from ATT to Tmo currently for this exact reason. Have you ever exceeded 26gb usage? Since I get no cable/internet I am fairly certain I will blow past 26gb every month. I’m a bit timid about getting throttled…

      Going to use iPhone 7 to hotspot for Apple TV connectivity.

      • CRASH_Override

        Oh yes, I’m at around 60gb tethering, no throttling yet. I’m hotspotting from a moto X to an Android TV. Seems like it’s compatible with BingeOn, likely is with aTV as well.

  • hp-fourtwenty

    “Times of congestion” typically last from 9am to 9pm in a vast majority of Tmo’s markets. So much for not encountering it often. This, among a truckload of other reasons, is why I moved to Cricket 3 months ago. Tmo used to be the best of the best of the best about 3-4 years ago. It started slowly declining with customer service outsourcing. Then the decay we all refer to as John Legere started his reign of power and there was no saving the company.

    FYI….it’s worth noting that BYOD Cricket plans run from devices with AOSP roms (including official Nexus roms/images) can access hotspot features COMPLETELY unlimited, on AT&T’s network, and there are never periods of high congestion throttling…..not to mention $65 unlimited data with no hidden caps or other such limits. Just want to throw that out there for anyone on the fence ;)

    • Drewski

      So sorry you feel that way Bud. Cricket Wireless/AT&T network is fairly cheap and Broken down. Lol. Cricket has poor call quality/poor data speeds. LOL

      • Walt

        Oh great. Its you again…

    • Drewski

      Cricket Wireless is limited to 8mbps to 14mbps Bro. Try again.

    • Acdc1a

      Cricket is throttled 100% of the time.

    • Dan

      How do you tether unlimted on crickets $70 plan?

    • Bradley Karas

      I had AT&T when I first moved to FL…paid $480 for throttled garbage speeds of 10 down and 3 up! And tethering was NOT included

  • 1. Another violation of Net Neutrality.
    2. VPN can be used to defeat it (e.g., OpenVPN Connect with AirVPN).

    • Rob

      T-Mobile is already on to #2. They’re throttling UDP 443 pretty heavily now. I had to switch to another port. Realistically they could throttle all VPN traffic since all it takes to detect a VPN is all traffic being routed to one address.

      • No, that would similarly throttle normal web surfing and downloading. Use OpenVPN over SSL to defeat VPN throttling or blocking.

  • Matt

    I can understand this move. I just appreciate that T-Mobile is being transparent about it. Plus, I doubt most users will really notice an appreciable difference. This is just a priority change, not a speed change.

    • Dylan Wentworth

      Transparent?
      “Quietly revealed…”

    • Fabian

      Transparent because they put it in the fine print?

  • Rob

    It’s a move that makes sense. We don’t have congestion issues where I live. 20-40Mbps most of the day. Occasionally I’ll get stuck on Band 12 and go down to 12. Downtown Denver is usually 80 or so.

    There’s no such thing as a free lunch. T-Mobile is doing what they can to manage congestion periods but if all of this gets challenged, we will start looking at carriers selling speed tiers like the cable companies do and I don’t think anyone wants that. I know I certainly don’t. I pay almost 200 bucks for Comcast on 2 TVs with 150/20 internet. My T-Mobile bill is 119 bucks for ONE, Jump, and my HTC 10. If T-Mobile is forced to sell by speed because of the net neutrality idiots, I’ll have to jump ship. I’m always at home anyway so Cricket or Metro would save me quite a bit of money although Cricket is throttled to a max of 8Mbps so I might as well be buying a speed tier…..

    One thing that has been irritating me lately is that T-Mobile turned on carrier aggregation here and my phone grabs on to weak signals and actually slows down. I’m running an international ROM on my HTC 10 which shows LTE as 4G and LTE-Advanced as 4G+ and my speeds are faster without aggregation. They usually dip 10-15Mbps when CA is active.

  • Mike

    Thank the people who use hotspot workarounds and to top it off they use it like its wired broadband

  • Adam

    Does this announcement mean unlimited data is a failure? It sounds like T-Mobile realized unlimited data is not profitable and is now trying to back peddle. I use my hotspot for work. Most on device data is watching entertainment videos. Why should entertainment get a higher priority than work?

    • DynamikD

      The question is does everyone who uses tethering use it for “work purposes” like you do. I’m the complete opposite. I primarily use phone data for work and tethering when I’m at a friend’s house with my amazon fire stick. Their internet speed isn’t the greatest. I’ve only ever used my tethering for work a few times over the past year and it was so I could vpn into a client’s server and do around 15 minutes worth of work.

      • Rob

        Hardly anyone who uses it uses it for work. They either use it in situations like you do (for faster internet than what’s available) or they use it in place of a home internet connection (generally for the same speed reason – other times because it’s too expensive to have both the cell and dedicated internet). People that use it for work generally are a member of a business plan with at&t or Verizon…

        • DynamikD

          I agree with your post. I would even say if a person uses it for home internet that’s ok, up until you start trying to run a gaming console off of your cellular data.

      • Adam

        Under T-Mobile’s new policy, you could just use a usb or lightning to hdmi adapter to watch videos on the big screen. For people that want to use a big screen, I see this police as an inconvenience rather than behavior change.

    • themanwithnoplan

      Because most people that use mobile hotspot heavily are people who are trying to substitute a home internet provider with a mobile one. It’s not right, and it’s not fair. Imagine people playing an Xbox or PlayStation or the network? or downloading and/or streaming movies, games,music etc. Those are all very data intensive and if multiple people are doing that, plus using the phone on top of it, that’s just way too much on the network at once.

      • Adam

        Why should someone watching Netflix “win” over someone paying Xbox? I don’t think that is right. It is the amount of data that costs T-Mobile money, not the type of data. This whole policy is based on the assumption that people will not change there habits to maximize entertainment.

      • Robert Shick

        It’s not fair that T-Mobile profits off of marketing an unlimited data plan but then adds all these stipulations. If they sell it, they should honor it. I didn’t read any exclusions of Xbox or PlayStation on my agreement. If the network can’t handle the load they need to fix it. If they don’t want to fix it, then stop selling unlimited. They used the unlimited data to get people to switch carriers and now we’re splitting hairs on what unlimited really means. Of course people are mad. Most people think unlimited means unlimited. Now, over and over, we keep hearing companies try to redefine terms that defy common understanding.

        • Romdude

          If everyone did what you suggest, we’d all be crawling at 2g speeds, think about it. It’s like a taffic jam where everyone wants to go first, the size of the road remains the same.

        • Nobody Special

          I have been thinking of opening up my own restaraunt and I will market it as an “All You Can Eat” establishment. But I will limit each persons food portions on the day it was crowded. I will make so much money and I will thank them every Tuesday with coupons i clip myself from the newspapers.

          I Will call my resteraunt “T-Mobile Ruby Tuesday” lol

  • Dan

    A lot of people on here complaining about something petty. I know you “pay” extra for unlimited 4G tethering but do you think that is realistic? Imagine if everyone did that and cut off their home wifi. Phones should always be a number 1 priority. Hence the name mobile carrier

    • Romdude

      Agreed. I have unlimited highspeed 4g, if I use it past 26GB, I have no problems with it being prioritized. I pay for the option for highspeed 4g not to be artificially slowed down by cable cutters or tos breakers. Maybe someday the bandwidth will match everyone’s needs, for now, fair is fair.

  • Thorhand

    Mobile data has always been and should always be primarily geared towards mobile device use. If someone wants to replace their home internet with a hotspot, they deserve to be kicked to the back of line in times of congestion.

    • Rob

      While I agree completely, T-Mobile isn’t even selling a standalone hotspot anymore so people don’t even have the option to pay for higher priority data. There are places that are still stuck with 1Mbps DSL after all. Unless I’m blind, T-Mobile removed the ZTE hotspot from their site.

      • Kdot

        It’s still available in stores.

        • Rob

          Who wants to go to the store? Lol.

          Seriously though the data plans aren’t even on the site so unless people already know how much it costs I doubt they will make a trip to the store to pick one up rather than going online and ordering one from another carrier.

        • themanwithnoplan

          Normal people who aren’t lazy have no problem going to the store lol.

        • Rob

          For a product they don’t know exists? That’s the problem. All the marketing for it is gone.

        • Nobody Special

          The cost of these data plans actually varies based on what plan you have. But for 2GB data plan its $20 dollars for the customers that have the Simple Choice Plan. And if you have a qualified voice line you will get a $10 credit so you in all actuality only pay $10 dollars for it. The 6GB data plan is $35 dollars but with the $10 credit it will cost $25 every month. The 10 GB cost $50 dollars but with the $10 discount credit for having a qualified voice line that data package would cost $40 dollars. But some people dont have the simple choice plan with the qualified line to obtain the $10 credit so they would have to pay the full amount.

          for the people who have the Tmobile one service, their data plan operates on a different scale because they are on the all inclusive unlimited everything so they would only have to add the wifi hotspot to their account for $20 a month and they would get 3G unlimited wifi hotspot unless they upgraded to the T-Mobile Plus Program.

          T-Mobile is evolving very quickly so if you see a ZTE available i would recommend to buy it. I bought 2 of them and put them on the monthly payment plan. I didnt have the extra cash to buy them outright, and I didnt have the time to wait to purchase the wifi hotspot either. When i bought the ZTE wifi hotspot it was on sale (a few weeks ago) for only $59.99…. so i snatched it up and activated one line with a 6GB plan and a 2GB plan… after I get the $10 credit for both lines…. i only pay $35 dollars total for two wifi hotspots and $2.50 dollars each per month for the two zte wifi hotspots i put on the payment plan.

          so if the zte is still available in the stores it may be worth it to drive to the store to at least inquire about it. And if the plan is not in your budget at least you will know and not listen to Trolls online gripe about traveling out to a store.

          One thing I have noticed as you posted or someone posted that the data plans are not listed anymore on the site… it seems to me that Tmobile is hearding people like cattle to the Tmobile One plan. If you are with AT&T or Verizon the T-Mobile One plan is a way to save a few hundreds of dollars every bill cycle.

          But for the people who are on the grandfathered plans (simple choice) it actually doesnt make any sense to migrate to Tmobile One. Because you would lose your 4G Mobile Hotspot… why would anyone who knows anything about wireless plan features give up so much ?

          Sorry for being lng winded… but I saw what you wrote and felt compeled to add my two cents to expand on your topic.

    • Adam

      Tell that to Craig Barratt, the CEO of Access. Craig did a lot of research before he decided that wireless data for last mile access is a feasible business model.

  • kgraham182

    Seems like the norm on the data strong network

  • DDLAR

    I don’t get all the anger I’m reading here. Network prioritization is not the same as throttling. In fact, most of the time people won’t even realize they are running at a lower priority.

    When prioritization does slow things down keep in mind that they would slow down for everybody without the prioritization. All T-Mobile is doing is controlling which devices get slowed down the most during busy periods. Every network that I’ve ever used has done this.

    • Adam

      The anger is mostly philosophical. There is a philosophy that business and government should never create rules that are easy to circumvent.

      • DDLAR

        I don’t know if this is correct. But businesses need to create some rules to keep the business going. I doubt 99% of the customers will even know or notice these new procedures. Most of the remaining 1% won’t care. I’m not sure you’re right that this can be easily circumvented. If someone does manage to get around it and abuse it T-Mobile will probably, eventually, figure it out and take action.

        Of course they can always switch carriers and get really onerous restrictions at one of the big two carriers. Then these philosophers might get a little more perspective on more down to earth issues.

        • kgraham182

          At Verizon and AT&T your limited data is truly unlimited, where as with T-Mobile your unlimited data is micromanage and limited.

        • TechnoRealz

          Source to that statement?

        • kgraham182

          Bing it, Verizon as a commercial running right now about how lockdown T-Mobiles new plans have become.

        • Julio

          Bing it? LOLOL. You a Microsoft employee or something? Let me introduce you to google.com

        • TechnoRealz

          You made the assertion. Burden of proof is in you.
          Btw, is Bing still a thing?

        • jlesho09

          Don’t know about Verizon, but AT&T is only unlimited up to 26GB. That’s not “truly” unlimited at all.

        • Rob

          Every single network *has* to prioritize data. T-Mobile is just transparent about what they’re doing and when they’re doing it. For example, both AT&T and Verizon give their prepaid lower priority than their postpaid and AT&T doesn’t even deprioritize Cricket, they flat out hard throttle it to 8Mbps. All MVNOs get deprioritized as well (except StraightTalk and TracFone on AT&T since they’ve had a long standing relationship).

          Deprioritization isn’t really something you will generally notice either. Phones usually are using less data than those who are tethering so allowing the phone to get priority actually makes the experience better for everyone.

          Oh and Verizon and AT&T both put their data cards and hot spots as the highest priority on their networks so phones and tethering are already deprioritized.

        • Dylan Wentworth

          You got a point.
          VerLieZon will gladly let you use as much data as you want while they bill you $15 per megabyte or whatever it is. There’s no need to prioritize their data because everyone is terrified to use any of it.
          But calling tmos 26gb plan unlimited is not right either. Especially with all the strings that are attached.

  • dave

    It’s the same thing they do when you hit 21GB/month. What they don’t tell you is how much your bandwidth will be throttled and when it’s happening.

    • noh1bvisas

      the limit is 26gb before they throttle, then it goes to 2g speeds. it’s in the fine print.

      • Jimmy James

        It only goes to 2g when the network is congested, which is their way of getting around the word throttling, while they throttle. They’ll just say the network is congested all of the time where you live.

  • Bryck

    As long as my experience isn’t interfered with I really don’t care. They have to do whatever it’s necessary to keep the network functioning. All this unlimited data comes with a price.

  • Ky

    I am glad they are implementing this. This definitely NOT throttling as T-mobile is simply balancing between competing user demands.

    Throttling to me is when the ISP restrict or block internet access despite having the capability to provide higher speeds but by choice choose not to.

  • DrewShervin

    Just switched to T-Mobile last week and got the unlimited plan. I used the hotspot feature with my iPad and was more than pleased with the 3g service. It makes a big difference browsing with the larger screen even over the iPhone 7plus I just got. I thought it was going to be much worse than the super fast LTE but it wasn’t.

  • Fabian

    If they don’t want to offer full-speed data buckets, because the network is congested, I think they should start offering data based on speed for people to use however they want.

    1.5Mbps for the videophiles, 3 and 8Mbps for normal people and maybe full-speed too.

  • donnybee

    I have zero problem with this. I understand that some hotspot users are relying on the connection in trying times (and they’ll still be able to), but we all know that often times T-Mobile’s speeds are better than ISP ones – mostly open WiFi, dialup, DSL, and low cable plans.

    I don’t want my unlimited mobile data to be congested by T-Mobile users who are attempting to push their standard data consumption to T-Mobile for their lack of proper internet at home. Your random devices should be further down the priority list when dealing with our mobile network. You can still use them but you’ll have a better experience if you got yourself internet.

    • CRASH_Override

      You have a point for people that live in the city, but users in rural areas rely on cell internet.

      • donnybee

        If they’re so rural that they can’t get a wireline connection, I have two questions:

        1) why do they have T-Mobile?
        2) why haven’t they purchased a proper device and plan specifically for hotspot data?

        Also, if they’re rural then there should be no congestion on the tower, assuming they can get a connection to it. So your situation really makes no good argument.

        • CRASH_Override

          1) Because it’s available and offers an unlimited plan.
          2) Because we can only get cell data (unless we want the ultra slow satellite internet)

          Lastly, it’s not an argument; it’s a statement.

  • 510

    Metro PCS subscriber since 12. I can’t imagine anything better.

  • CRASH_Override

    Sounds like you’re getting throttled. Before I switched to the One Plus plan, I got throttled to a crawl after 14gb, on the Simple Plan.

  • JuJu

    It will always be slow as their network is crap.

    • Jimmy James

      True dat. I only stay for the grandfathered unlimited. I have posted my issues a long time ago and don’t feel like re-hashing.

  • Adam

    I don’t think AT&T U-verse or Verizon Fios services would de-prioritize all iOS and Android devices. Instead, they would check to see if the devices was on one of their own plans. If so, that device would receive normal priority. That way, they would encourage people to bundle.

  • Antonio Colom

    If your with T-Mobile, Sprint, Verizon or At&t… you will find something to bit*h about. No one cares… ok maybe some care but still… NO ONE CARES!!

  • Jimmy James

    Which data do they prioritize? Facebook? Always reports of them not prioritizing certain data.

  • T Wheat

    Network congestion becoming an issue for T-Mobile. Too many new subscribers not enough

    capacity. Every other explanation is BS.

    • marque2

      Well they are also giving away heaps of data for low price. Shoot I pay $30 a month to get 6 gigs of data, and unlimited calling/text. Try that anywhere else.

  • Nobody Special

    If you are on a tablet plan you are untouchable, if you are on a mobile internet plan you are safe, but if you are using your phone as a Wifi hotspot – those are the people that are getting prioritized!!!!

    Too many people are using their phone wifi hotspot feature too excessively and clogging up the network. Many people are using their wifi hotspot feature on their phone to generate a Home Wifi environment. So this latest action on the part of T-Mobile puts a stop to it. sorry.