New report says T-Mobile is best in US network quality and performance

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Twin Prime, a firm focused on “mobile performance and app acceleration,” recently released a report on the state of mobile performance in the US, and T-Mobile fared pretty well.

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In its report, Twin Prime found that T-Mobile has the best network quality and performance, offering the fastest speeds on both LTE and 3G networks. On LTE, Verizon is 1 percent slower than T-Mobile while Sprint is 5 percent slower and AT&T is 17 percent slower. The differences are much larger over 3G, with AT&T being 55 percent slower, Sprint being 73 percent slower, and Verizon being 82 percent slower.

T-Mobile also had the best network response times in Twin Prime’s testing. The results showed T-Mobile with a 52ms response time over LTE and 75ms over 3G.

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T-Mobile often touts that they’ve got the fastest LTE and that they’re continually adding new tech to be even faster. Last month, CTO Neville Ray revealed plans for rolling out 4×4 MIMO and 256 QAM for speeds up to 400Mbps on supported devices. Ray has said that an update pushed to the Galaxy S7 and S7 edge last month enabled 4×4 MIMO for faster network speeds and that an update to enable 256 QAM is coming soon.

Twin Prime also looked at LTE coverage, measuring how likely it is for a customer to experience an LTE session. Verizon came in first with 95.3 percent, but T-Mobile did finish in second with 91.7 percent. Sprint came in third with 91.2 percent, while AT&T came in fourth with 91 percent.

The report from Twin Prime includes other interesting tidbits about the US mobile networks. For example, Twin Prime says that LTE speeds fell dramatically from 2015 to 2016, suggesting that LTE performance in New York City fell 44 percent from last year to this one.

Via: RCRWireless
Source: Twin Prime

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  • Hurlamania

    who’s ya daddy

  • Chimphappyhour

    Awwww, Moooooom! Stop writing reports. The other carrier kids are making fun of me.

  • GradeB-Carrier

    Sometimes I wonder who does these reports lol…Perhaps tmobile paid advertisement? Lets be honest the network is not as good as it deemed to be

    • Andrew Singleton

      If we’re being honest, data-based reporting is more reliable than one person’s opinion! :)

  • distortedloop

    I carry three phones with me most of the time. One on T-Mobile, one Verizon, one AT&T. None are perfect, and T-Mobile has come a long way the last year, but if any of my phones are without a signal, it’s almost certainly T-Mobile. For a while T-Mobile was killing Verizon on speed, but not since VZW did the latest advance LTE thing. YMMV… I am in the North part of Los Angeles City.

    • Drewski

      Wrong, T-Mobiles Advanced LTE network kills Verizons LTE Advanced network. T-Mobile is able to go above 400mbps. Just because Verizon did the recently LTE Advanced thing, does not necessarily mean that their network is so much faster than T-Mobiles Advanced LTE network, which has now become more more advanced than Verizons so called LTE Advanced gimmick. Bullcrap. Nice try though, Verizon.

      • Walt

        Currently zero phones support 4×4 mimo and next month there will only be two. S7 & note 7. Your point is invalid.

        • Jess

          S7 & S7E do support 4×4 Mimo. The note 7 does not, and won’t in the short term, per Neville Ray’s tweet earlier this evening.

      • distortedloop

        I’m not wrong; I’m talking my personal and recent real world experience as a customer in the parts of Los Angeles that I frequent. You’re talking theoretical performance that doesn’t yet exist in the suburbs of Los Angeles. Fanboy for TMO away, it won’t change my reality of grabbing my VZW phone rather than my TMO phone if I’m only taking one phone and can’t risk being without a signal.

    • Omar Cardenas

      I am in los angeles in the East side east LA,montebello, dwtwn ..etc pretty sure u kno were it is . Tmobile leaves verizon and att in the dust in terms of speed . verizons highest i seen on my moms S7 is 89 mbps down . i have gotten up to 115 dwn on my S7 from tmobile . at work 2 have att believe it or not u would think att lte would be faster than verizon but its not att is 15to 30 topping out at 35 the girl that works with me has an iphone 6s plus from att and everywere we gone together att is usually slower and even slower than verizon lte. ..

  • FryChickenIsha

    I can’t believe AT&T is number 2 and Verizon number 3. WTF! I’m having a hard time believing this “report”

    • a d00d

      I believe the AT&T part due to the severe load from all the icrap lusrs, but VZW? Of course, it depends where you are and VZW and ATT both have a lot of OLD legacy gear, including slow-ass back-hauls.

    • itguy08

      I’m not. Verizon is not all the brainwashing would lead you to believe.

  • KOLIO

    A meaningless survey:
    What’s the sample size,but,NVM that,the differences are measured in milliseconds,the percentages attached to these numbers make the difference seem more significant than what they acually translate to in real world usage (negligible differences at best).
    Just more cherry-picked junk statistics,everyone uses ’em when tooting their own horn.

    • noh1bvisas

      78% of all statistics are fictional

      • KOLIO

        True Dat,LOL…………. :-D

  • Trevnerdio

    75ms 3G? Nope, I love T-Mobile, but even my LTE rarely gets that low. HSPA+ is almost always higher.

    • SirStephenH

      HSPA+ is technically 3g and with only LTE and 3g discussed I assume that’s how they categorized it.

      • Trevnerdio

        Right. AT&T and T-Mobile tried to call it 4G, but the 3GPP defines it as 3G.

    • Bedjam Rivera

      Mine is rarely higher then 75ms unless I’m on 2G.

      • Trevnerdio

        Nice. I guess that’s my trade-off: I get ridiculously fast speeds, but not so great ping most of the time

        • Bedjam Rivera

          My trade-off is at my house. My ping is 28ms but my speeds are less then 1Mbps unless it’s passed 1am.

        • Trevnerdio

          Wow. That’s both impressive and really depressing at the same time.

    • Brian the populist.

      On my Verizon i get 33ms on lte speed of 33/27mpbs my home mind u this is im the bronx nyc and on 3g i get 52ms 3/1.50mpbs

  • hurdski

    Yeah, love all that great Edge coverage and dead spots whenever I leave a large city. This is baloney.

    • Bedjam Rivera

      From Central PA to Jacksonville NC I’m on LTE the entire way only losing signal once for 2 minutes at the tip of NC. So I know you’re talking BS there.

      • hurdski

        You need to get out more. Try THE main artery from New York to Chicago, the Pennsylvania turnpike, Ohio and Indiana toll roads. More than half is edge and dead spots.

        • Jason Caprio

          I concur. Me, my girlfriend, and her sister all have T-Mobile. Note 5, Nexus 6P, and iPhone 6S respectively.

          A few days ago her sister was traveling on the PA Turnpike between Allentown and Harrisburg. My girlfriend was at home with me with a full signal, and her sister was on the turnpike. The call must have dropped 5 times before they gave up.

        • itguy08

          There are still some dead spots along the Turnpike for T-Mobile.

          I78 is bad as well between the Lehigh Valley and Harrisburg.

        • Bedjam Rivera

          I don’t loose connection at all on the PA turnpike. Like I said in my previous comment. I use the turnpike to go to NC.

  • Philip

    Nothing beats what I got now and I cant let go. 4 lines for $150. Unlimited everything n 14GB hotspot on each phone.

    • Mark Whelan

      I don’t know what phone you have, but I’m in Atlanta, have a OnePlus 3. I get 105.81mpbs down, 35 mbps up on T-Mobile. My buddy on Verizon gets half that with his S7.

      • Jason Caprio

        Take a road trip with your buddy to Fitzgerald, GA then tell me who gets the better speed.

        Spoiler: He’ll be the only person with a signal

        • Mark Whelan

          Had to look where that was… ☺
          I have no issues with signal along 75. I have a son in Valdosta and the signal and speed is great there. Hey, if you like Verizon, more power to you.

    • deejay001

      Amen to that. Never giving up that plan. And T-Mobile Tuesdays is icing on the cake. The new unlimited “One” plan doesn’t compare. Streaming and tethering are more restrictive.

  • samsung freud

    Wow, I came in dead last twice in the last month in a speed contest with some co-workers.
    Verizon came in first, sprint second, and there i was egg on my face trying to defend the
    honor of tmo….. dead last.
    I lost all my street cred.

    • a d00d

      What device were you using, what time of day, and where were you (next to a freeway, hotel, or other high-traffic spot)?

      I’ve been having severe problems at certain times of day, which is why I am considering upgrading to the V20. However, $830 just for some extra speed and possibly having to upgrade next year (for 600 MHz) is making me re-think this.

      • samsung freud

        Both times it was a galaxy note 7!
        The exploding model and then the replacement.
        Both times it was at noon, at an office environment.
        Honestly, in other locations (shopping mall, business district), I had some
        great ul/dl speeds.
        Unfortunately my workmates weren’t around for me a speed contest.
        A couple of times I had “Network Communication Problems”, meaning
        no signal at all ( note 3 and 7)

  • cotty

    Well I live in Oshkosh Wisconsin and I had Verizon for about 4 months no signal on Nexus 6p I had T-Mobile no signal slot of the time I had to go to certain spots in my apartment to get signal. I now have Straight talk at&t and haven’t been with out a signal I don’t need speed I need reliability and At&t is working great for me.

    • a d00d

      Every carrier is different, and this is, unfortunately, typical. Where my dad currently lives, AT&T was for the longest time the ONLY signal (way back from the Cellular One / McGraw Cellular days in the 80’s and 90’s). Verizon built some coverage into town around a decade ago, but not beyond it and it’s all low level, unlike AT&T’s. Now T-Mobile has built brand new coverage, but not as good (according to the maps, I haven’t been there since it was turned up). Still no Sprint, no surprise.

      Here in my local neighborhood in Phoenix, Sprint has had horrible coverage until recently and there are still MANY places without it. Likewise, with no Band-12, T-Mobile’s coverage can be highly variable, especially in buildings. It doesn’t help that my Nexus 6 is known to be deafer than many other phones. The DMV building 3 miles north of me is known to be an RF dead zone for all carriers: for me personally, when I was there last month, the best I could manage was a bit of 3G by holding the phone in a hot spot.

      Ultimately you have to map out where you use your devices the most and then either pick that carrier and deal with the BS (VZW or ATT) or, at the end points (work and especially home) use a booster, especially in rural areas.

      Just remember: carrier maps lie. Even crowd-sourced maps like Open Signal really only show things as people move around on the major streets so usage in buildings may be far worse than shown.

  • Mo

    Alex – sorry to go off topic but can you update when there will be T-Mobile service on the red and purple lines and underground in LA’s metro? In April, we were told it would be a a few months. Verizon and sprint are already hooked up. Could really use it. Thanks.

  • Deplorable Patriot

    Meanwhile their network is down right now…all over the country

  • J.R. Vasquez

    Don’t get me wrong, I normally love TMo even if the whole “Un-carrier” propaganda is nonsense, right now at almost midnight in Long Beach, CA, there is NO SIGNAL, nothing, nada…

  • Jason Caprio

    I want the same stuff the guys who came up with these results were smoking.

    What did they do, run these tests in 1 spot in a major city with a -60dbm signal standing next to an uncongested tower outdoors? T-Mobile will generally outperform Verizon and AT&T on raw LTE speed when conditions are perfect. From my own personal experience traveling all over the country, Verizon dominates with CONSISTENT coverage/speed. T-Mobile might work flawlessly in one area indoors or outdoors, and in another, fail miserable. Verizon/AT&T on the other hand, generally work more often in more places.

    • Larry E

      Yep. Same as any other statistical analysis, poll, report, or commissioned study. They fudge the #s to get the result they want. The fact that T-Mobile is so much cheaper and can still compete with the majors is troubling for Verizon.

  • Jason Caprio

    Those are the speeds I get at home and in many congested towers in Trenton, NJ and Philadelphia, PA

  • patelj27b

    I don’t know where you live, but this was right outside my condo in northern Virginia. http://imgur.com/a/3KbRf

  • zeiferx

    Im gonna Call BS on this “study”.
    i’ll start by saying i love and thanks Tmobile for what it has done, all their improvements are investments are great BUT…. from personal experience this is only true in optimal and i really mean OPTIMAL conditions.
    I currently have Tmo and Verizon (work) and while out on the streets in NYC tmo performs well almost as good as VZ but when i step into a bar or Yankee stadium or any location that has a big crowd Tmobile turns into a turtle while Verizon perform just as well.
    i used to have att before verizon and its the same story in crowded places but tmo will always out perform att out in the streets.
    I’ve seen some people say that is amazing that tmobile can compete being so much cheaper than Verizon but in reality right now thanks to tmobile the price is very close.
    Verizon has the upper hand in coverage (trust me i go to some remote destinations and while tmobile now can pop in and out of lte or 2g, verizon can offer reliability all the way) and tmobile has the upper hand in Price performance (everything you get included) and “unlimited” data.

    • Christopher Olson

      I agree, this is why T-Mobile is rolling out their 600 and 700 mhz spectrum with such tenacity because they know their indoor coverage is still their weakest point.

      • SirStephenH

        The 600Mhz auction hasn’t finished. None of the carriers have 600Mhz spectrum to deploy.

  • Paul Garrison

    I been with T-Mobile for over 10 years and the network has improved dramatically over the last 3 years, but this utter Horseshit.

    • Andrew Prescott

      I can’t believe a Gator fan but I do agree it has. Go Noles

  • Bradley Karas

    Can’t comment on other areas…but in Tampa my speed is flying…they are doing the MIMO and QAM upgrades to the towers as we speak but I’m already seeing 100 down and 30 up on my Note 7

  • Matt

    As happy a customer as I am, I also have to call B.S. on this. T-Mobile improves by leaps and bounds as the months go by but it has a bit of time to reach Verizon reliability.

  • NardVa

    When will people learn just because your T-Mobile experience is awful, doesn’t mean everybody else’s experience is awful.

    • yankeesusa

      Because people are mad that their paying way more for less quality and are mad that t-mobile customers have a great service.

    • Romdude

      Because they’d rather whine than test and figure out what is the best network for their area.

    • Glen Baerett

      When the local newspaper says T-Mobile brought down scores for the entire wireless industry, you have to take note. Does it matter if 100meg speeds are available two or three states away? Probably not.

      “Dead last in U.S. mobile data speed
      T-Mobile download speeds dwindled to 4.4 mbps”

      I still think the engineering team must have gone to someplace with a beach to have mai-tais because it doesn’t matter whose internet is 100 meg if your local connection is stuck at 4.4 speed. It makes for an interesting news story to get some advertising revenue…

  • More of what we already know… T-Mo is best in class… and Sprint is always last.

  • devo-T

    It looks as though Sprint continues to suffer, even all these years later, for choosing to build out WiMax at first. Meanwhile, HSPA continues to give TMo a strong fallback from LTE, not to mention being the reason we’ve had simultaneous call and data sessions long before VoLTE (to be fair, so did ATT).

    But it was TMo alone who changed the industry so profoundly, e.g. unlimited data and/or Binge On, an end to the two-year equipment upgrade wait, etc. I’m glad the ATT and Softbank mergers never happened, because Magenta looks pretty healthy on its own.

    • maximus1901

      they had to build wimax first. lte tdd wasn’t ready and they had a buildout deadline related to the nextel merger.

  • icwhatudidthere

    So conflicted. I recently ran into T-Mobile’s deprioritization when I was tethering to my laptop for work. I can’t afford to have that disrupt my connectivity so I started looking at alternatives.

    I picked up Sprint and AT&T hotspots and guess what? AT&T can get 10Mbps if I place it outside my house on the other side of the property. Otherwise it gets 3 on average. Sprint will top out at 5 with about 2 on average. T-Mobile on my cell phone? Frickin 25 Mbps. Average about 20+. Guess I’m returning both the Sprint and AT&T hotspots and will check out T-Mobile’s pricing tomorrow. I’ll have to see what their policies are with video throttling on hotspots.

    • maximus1901

      TmobileONE – 0.512 mbps
      TmobileONE+ – max possible

      CAVEAT: TMO recently implemented aggresive deprioritization of smartphone mobile hotspots i.e. on phone data now gets way higher priority.

      If you jailbreak your phone, you can trick it into thinking the hotspot is going over the phone APN.