T-Mobile Galaxy Note 7 receiving update with green battery icon

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Today’s the day that T-Mobile is starting to hand out replacement Galaxy Note 7 devices to those folks with possibly defective units, and it’s pushing out an update to all Note 7s, too.

T-Mobile is now pushing a 404.67MB update to the Galaxy Note 7 that bumps it to version N930TUVU2API4. If you haven’t yet gotten this update, you can check for it by going to Settings > General management > Download updates manually > Ok.

As for what the update does, that depends on which Note 7 you’ve got. If you’ve already replaced your potentially defective Note 7 for a safe model, the update will give you a green battery icon to indicate that it’s a safe model. If you’ve still got an old, possibly faulty Note 7, you’ll get a notification when you power on or charge the Note 7 that’ll urge you to exchange the phone for a safe one.

It’s good to see that this update is going out on the same day that Note 7 owners are starting to swap out their possibly faulty models. For folks that haven’t yet gotten a new Note 7, the reoccurring notification could be good motivation to exchange their device, while those that have gotten a safe Note 7 will now have an easy way to prove that their Note 7 is a new model.

Via: Reddit
Source: T-Mobile

Tags: , , ,

  • user311

    Went to the store, they didn’t have any on hand. Called 611 and registered for replacement which apparently is how it was supposed to be done. Hopefully it will be just a couple of days.

    • steadymobb

      Their website says you can go into the store. I also asked official Tmobile on twitter today and they said 100% you should be able to go in the store and get a replacement. They didn’t even mention anything about calling.

      • Clips4

        I walked into a store and got my replacement. It took a little over an hour. I think different people have different situations (i.e. loaner phone, no-receipt vs. receipt returns, etc.). The store I went to only had 5 on hand so the supply is very limited.

        • steadymobb

          First come first serve which sucks

        • tony

          did you get a $25 gift card???

        • Chef

          No gift cards. $25 gift credit…to your bill. lol.

      • zp

        T-Mobile are nothing but clowns in this case. I am disgusted with the run arounds from various reps at the company. They should be ashamed at how poorly this has been run.

        • Chef

          You think T-mobile is bad, you should see what the other carriers are doing.

        • Bradley Karas

          I heard about what Verizon is doing…they actually charged a few folks!!! #dumbanddumber

        • Jsun

          I get your point but it’s not like they go through this everyday. On the other hand, imagine if SAMSUNG’s quality control hadn’t fcked up in the first place, you wouldn’t have to be in this predicament. I can care less about tmobile these days but they didn’t cause this situation.

        • Bradley Karas

          I don’t know man my exchange was pretty fluid

      • user311

        Yeah, I assume whomever decided how many each store got assumed that Bergen County NJ was a small market…. They had handed the 5 they had on hand before 11am

        • steadymobb

          Yeah especially since they were selling them to folks that hadn’t even had them. It was like launch day all over again

        • Chef

          Wrong. They only gave them to people who were exchanging their existing Note. Their system won’t allow for new sales.

        • Coffee Greg

          Oh yes it will,,was done in minn

        • KOLIO

          Au contraire:
          I witnessed this happening as I was getting my replacement Note7.
          The store couldn’t even ring my order up properly.
          I returned mine on the 1st day they asked for it back & now,ATM,I am on EIP instead of JOD because they couldn’t process it as such,even though my 1st Note 7 was a JOD.
          Nice plan & good intentions,but,for some of us,piss-poor implementation.
          Called CS & without hesitation,they said the store f’ed up & to take it back & call back if need be while doing so,they have everything documented………..

        • steadymobb

          They sold 2 right in front of my eyes

      • Chef

        Only IF the store got an ample shipment. Some stores got 10 phones while others got 200. The colors they received were in limited supply, however. The store in my hood got only 20 silver and black while they got a lot more of the blue.

    • tony

      did you get a $25 gift card?

      • user311

        Nope was just sent on my way. I assume i’ll get it when I make the switch.

    • gabriel hernandez

      My suggestion is you go to a corporate store. They have more note 7 shipments on hand. I went to a retail store and a employee told me to do that, when I called the retail store, they had yet to recieve the shipment. I got my phone quickly. Also if you want $25 you need to call 611.

  • snworf

    Took them long enough…

    • Chef

      I think they did a decent job on a decent amount of time.

      • snworf

        “Decent” = mediocre… :-(

        • Jsun

          Samsung or t-mobile?

      • Bud

        Are you a shill for Samsung?

        • MattPortland

          It was actually handled fairly well considering the situation. And no, I’m not a shill for Samsung. Or my manufacturer for that matter.

  • Drey

    Got my replacement today (:

  • noh1bvisas

    how long before people who got replacements are saying ‘my update says i have a bad phone”?

  • Mike

    That’s nice in the mean time we are still rocking the quite expensive S7 Edge with outdated Android OS and July security update at the end of September. Way to go Samsung and Tmobile. Does Samsung really think it can compete with Apple on an OS level, even Apple’s hardware is superior why do they even bother. Going to iPhone7 so I can install OS updates as soon as they are released and be able to update my OS many times a year without having to wait for Tmobile or Samsing and their absurd update cycles. After using S7 Edge phone for several months although the hardware is not bad the Android OS is just outdated and useless no thanks, iOS is way superior.

    -Mike

    • tony

      but did you want to end up like ios 10 breaking iphones????

      • Bud

        No sir, I rather it blow up and cause fires. You know like samjunk.

        • Bradley Karas

          “You must be holding your phone wrong…” ~Steve Jobs

        • Bud

          I am holding the note 7 correctly, it’s hover over a toilet bowl.

      • MattPortland

        Not an issue. Apple was able to fix it’s devices with a software update the same day.

    • Chef

      Sure, the updates could stand to be a bit faster…but iOS gets boring fast. When the updates come, they’re minor…no real ui changes. Of you want a basic phone that does basic things, go get your iPhone. It does have advantages over the S series.

    • nonmindo
    • maanshu

      Apple is struggling with innovation.

      • Bud

        #boom
        Note 7

      • Bradley Karas

        Everyone I talk to that has the 6 or 6s is waiting because the 7 is just a puked up copy of the 6 with a few features from 2013 Nexus device…no imagination happening at Apple these days

        • MattPortland

          6 and 6s? 7 Plus has dual camera setup. Both 7 phones have stereo speakers, water resistance, new quad core processor, increased RAM, an aperture of f/1.8 and a new six-element lens, etc. That’s hardly a “puked up copy.” You’re Nexus comment isn’t really relevant to your friends technology expertise so I won’t address that issue. And if you want to get technical, the S7 is essentially a warmed up S6 and the Note7 is a little spicier Note5. When you have something that works well, you stick with it. That goes for Apple and Samsung. The newer S and Note series devices are fantastic. As are the newer iPhones. Why mess around a lot with success? Or do you just feel the need to bash Apple. I think that’s it.

        • Bradley Karas

          Google “LG NEXUS 5 vs iPhone 7”

        • MattPortland

          Mmhmm

        • Bradley Karas

          That’s what I thought

        • MattPortland

          You can think? It looks to me that all you have done is spout off a bunch of fanboy bullshit that requires absolutely no thought at all. But hey, you just keep on telling yourself how cool and informed you are. Maybe one day it will come true.

        • Bradley Karas

          LOL ok…I provide facts…you provide insults…spoken like a true dbag

        • Bud

          Don’t mmmm brother. Lg makes junk. Google g2x. I had one. Never will I waste my money on lg

        • MattPortland

          I was being sarcastic. It didn’t translate.

        • Bud

          Not to mention after 4 or 5 months the spen stops working. How many of the note 5 had screen failure. I guess note owners Love having vertical lines on their screens.

        • Mike Simon

          I had a Note 5 from the day they came out till the day the Note 7 came out and never had any screen failure. It was a great phone.

        • michael

          Apple is same shit over and over ….all those new features now catches it up with the S5 …..congrats

        • MattPortland

          Is that all you can do? You fanboys need to get a life. If you’re entire self-worth comes from what phone you carry, you have bigger than phone features. And yes, that’s where your self-worth comes from or you wouldn’t defend your choice so much. If you’ll notice, I didn’t bash any manufacturer in my comment. In fact, I praised 2. It’s called not being a dipshit.

        • Bud

          Right, you think that laggy pos of os is cutting edge. While KitKat copied iOS feature for feature. You can enjoy your crappy os. I will stick with safer more secure and a lot smoother os.

        • Bradley Karas
        • Bud

          Your kidding right? How many android phones received 09-2016 security update. Just nexus phones. Swiss cheese os.

        • Bradley Karas

          LOL dude…go back to the playground!

        • Bud

          When you bring something relevant to the discussion. You dig up something prior to 9.3. That probably was patched overnight

        • Bradley Karas

          Dude your info is outdated, your insults are at a 4th grade level and all you’re doing is trolling…so again go back to the swing set and let the adults talk. Good day

    • Bud

      Mike you could have a better android phone for half the price. Honor 8 or oneplus 3.
      The best bang for your $$ is a iPhone. Don’t listen to these android fan girls.

    • Bradley Karas

      Dude have some patience!!! The update is getting released this week for S7 and S7 edge to include Sept security update!!

  • mjphoto45

    I just got my new note 7 with green battery icon update. Love the phone!!!

  • Chef

    I got my new Note 7 today from the T-Mo store in Laurel MD. The wait was long because there were a ton of people there for various reasons. Once it was my turn, the process was extremely quick. I didn’t have the box or accessories to give to them and they gave me a brand new note, box and accessories. The $25 will come in the former of a bill credit, Which isn’t bad since I recently got two $25 ($50 total) Samsung Pay gift cards and a free Gear Vr!
    The recall process wasn’t that bad at all. I think most of us were frustrated because we all are impatient.

    • Neozr

      How did you get a vr?

      • Chef

        I was sent a brand new loaner S7. They gave me a receipt for the full cost ofnthe phone, but didn’t actually charge me. I noticed that Samsung has a Vr promo with the purchase of a new S7 so I submitted the receipt.

        • Neozr

          Ok thanks enjoy

    • JJCommonSense

      Howd u get the $25?i got the $10 samsung pay cards and the $5 dunkin donuts gift cards

  • c

    Called 2 retail locations this morning. They said their daily shipments don’t come until the afternoon and to call after 4pm just to besure. Called at 4:05p, both were soldout. Called Customer Care and ordered one. They said I would still have to pick it up store, but that it would be linked to my account, so it could not be given to anyone else. Also there is a 1 day delay so should be in Friday. The $25 credit should be applied within 2 billing cycles.

  • swtezang3l

    went to 5 stores all sold out…. called customer service they ordered one for me but it will take until next Monday… This sucks….more waiting

    • steadymobb

      Honestly not even a guarantee it’ll be there. I had a horrible experience.

  • Coffee Greg

    Thanks to the great customer service tele support picked up my NEW NOTE 7 at local store.
    Most awesome telephone support! After update battery shows green.

  • Michael

    So what about transferring your data over? They say that they won’t help you with that, but will they let you do that in the store?

    • Corey Jalette

      If you backed everything up to the Samsung cloud you can just do it over wifi without the other phone. Brings the entire phone back including wallpaper apps and how it was all set up before you turned it in.

      • J.J.

        Yes. Between Google photos, Google backup, my external sd card, and Samsung cloud, you don’t need the phone to transfer anything

    • They won’t let you. They say because the faulty 1 is supposed to be powered down. I save everything to my SD card anyway, and backed up my texts to my SD.

      • sickofthepolitics

        My store was going to do it. I backed up the original note to my PC so no need.

  • J.J.

    “Block notifications”in the pull down. is that new or am i just crazy!

    • Bradley Karas

      That’s new…there are quite a few add ons and bug fixes.

      • J.J.

        I thought so. Thx. Any other you found

        • Bradley Karas

          Fixed emoji bug on keyboard, Sept security update, Mimo activation, performance improvement

        • J.J.

          awesome thx.

        • Javier

          No mimo activation on my note 7

    • noh1bvisas

      that came out with marshmallow. i like it. you can block individual apps.

      • J.J.

        Well i was aware you could do that with a long press, guess it’s more obvious now lol

  • Corey Jalette

    I hope so. Mine is at 10% and green still with a sliver of red kind of annoying.

  • Manny

    This battery drains faster doesnt last.

    • sickofthepolitics

      Do not have that problem at all

    • UhhHuhh

      agree! i have the same issue. Did a fresh installed with 1 app and the battery drain so much faster than my old N7 which had over 50 apps!

  • Supposedly the corporate stores should have had them. The 2nd store I called had them in Stock. The whole process took like 1.5 hours, because they have to call customer care, blah blah blah, if you are exchanging the old 7 for the new 7.

    This update was already downloading when I was walking out of the store with the new 1. The update changed the pull down menu, and notification bar. I don’t really like it, haha

  • Too late. And I’m sure the devs will find a way around it. Update says you can only delay it 3 times, then it will update automatically

  • samsung freud

    I’m curious, does anybody actually the “briefing” widget?

    • Corey Jalette

      No I prefer using the Flipboard app

  • Jimmy James

    Where’s the MIMO update for Samsung 7 phones they had promised?

  • mreveryphone

    I turned in my silver note 7 tonight for the blue one with no problems. I thought they were going to say I had to get the same color but they didn’t… I also didn’t have my box or charger or type c cable but they gave me the box with all accessories. Score!

    • sickofthepolitics

      Tmobile also let me keep the s7edge box with it’s goodies. I now have 3 headphones and 2 power chords for the note and a new one for my wifes note 4!

      • mreveryphone

        Nice!

  • steadymobb

    You can get the Status app. But they will not be changing it back.

  • Princess

    I tried to turn my note 7 in. I was giving a number to call. They told me to keep the note until I recieve an email telling me to pick my new note up. They did send me out the s7 edge. Even though I didn’t want it! Now after seeing all these comments I’m wondering was I the only one told to wait for the email? This is starting to get crazy I’m about to turn these phones in and just forget it. I’m also seeing ppl say the new notes are losing battery percentage quick. The first problem I noticed with my note 7. I would take my phone off the charger at 100% when I turned my phone bk on it would be at 95% so I knew something was wrong what was eating the battery so quick? So if this is still an issue I’m out if luck.

    • mreveryphone

      There were several people in the store exchanging their note 7 and there was no mention of an email from any of the reps helping customers. The rep I had said he had been doing them all day and he didn’t mention any emails. I’d say if you have another tmobile store to go to do that.