T-Mobile confirms Enhanced Voice Services available now on select phones, will be offered on more devices

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Well, that didn’t take long. One day after T-Mobile declined to comment on rumors that it’s using Enhanced Voice Services, it has confirmed that EVS is indeed starting to roll out.

Enhanced Voice Services offers improved voice calling on devices that support it. That includes improved voice call reliability and fewer dropped calls when you’ve got a weaker signal and calls that offer a higher fidelity than the HD Voice calling that T-Mobile rolled out years ago. EVS uses a broader audio frequency range to offer more realistic-sounding voice.

EVS works whether you’re on Wi-Fi or LTE, and T-Mobile touts that its “patent-pending deployment” of EVS means that if your phone supports EVS, you’ll benefit from the feature even if the person you’re talking to doesn’t have an EVS-supported phone.

The T-Mobile version of the LG G5 supports EVS out of the box, and T-Mo updated its Galaxy S7 and Galaxy S7 edge to support EVS earlier this week. The feature will be offered on other phones, too, with plans to have a total of seven EVS-supported phones on T-Mobile by the end of 2016.

As I said yesterday, improved voice calling is big to T-Mobile. It’s been offering HD Voice and Voice over LTE (VoLTE) for some time now, and T-Mobile touts that more than half of the calls made on its network are made using VoLTE and that it offers 40 VoLTE-enabled phones. As a result, it’s no surprise to learn that T-Mobile is continuing to push forward with better voice calling. Not everyone cares about voice calls, but for those folks that do, EVS should be a nice improvement.

Source: T-Mobile

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  • Sweet! Nothing like a crystal clear call…

  • Nice. Though I expect Apple not to adopt it until the next iPhone or just iOS 10 in general.

    • Jay Holm

      You made your choice!

  • Bryan Pizzuti

    Hope the HTC 10 will support it. I’m assuming they won’t make it happen on Nexus devices…

    • steveb944

      Considering we don’t have Advanced Messaging, 100% doubt it. All these new things are carrier device only because they run the software.

  • Tim O. Towers

    “The feature will be offered on other phones, too, with plans to have seven more EVS-supported phones on T-Mobile by the end of 2016.”

    It would be nice if they told us specifically which 7 devices will have it.

    • AxelCloris

      I’m guessing a few of those phones haven’t been announced yet.

  • Fabian Cortez

    Once again on the forefront of wireless technology.

    We have another carrier out there that has yet to launch VoLTE and/or simultaneous voice and data. And a few people out there just expect them to launch it over night and succeed.

    • vince

      Just say you hate Sprint.

      • Fabian Cortez

        Just say you hate Sprint.

        Move along troll.

  • Walt

    What’s the difference between HD Voice and VoLTE?

    • abqnm

      HD Voice can work over the traditional 3g HSPA network and offers increased audio bandwidth, allowing for a broader frequency spectrum and less clipping at high and low frequencies.

      VoLTE only works on LTE and doesn’t use typical voice channels like previous technologies. VoLTE is essentially VOIP using the LTE network, but with some extreme optimization and QoS rules that give it absolute top priority over non-voice data packets. VoLTE also supports HD Voice.

      • QoS? Priority? I’m surprised no one has called VoLTE an net neutrality violation yet. ;)

        • Fabian

          Net Neutrality is for the “Net”. When a company provides internet it is supposed to be content agnostic. That is to protect the internet from companies wanting to do whatever they want. So I think it doesn’t matter if, let’s say, 90% of the traffic is VoLTE as long as the 10% is pure unaltered internet.

        • Logic and facts don’t often come into play with the oppinionated. ;)

        • Fabian

          Just to be sure, am I the oppinionated? I like logic and facts by the way.

    • Fabian Cortez

      What’s the difference between HD Voice and VoLTE?

      The two are not comparable.

      HD Voice is only a requirement of VoLTE if a carrier’s previous voice network supported 16 kHz sampling. So no, AT&T and Verizon have not launched HD Voice because they like their customers. It is mandated by the 3GPP.

      This is why MetroPCS, the first network with VoLTE, was able to get away without having HD Voice.

  • matt

    this article wasn’t very technical. i had to use google to get a definition of Enhanced Voice Services

    EVS is the first 3GPP conversational codec offering up to 20 kHz audio bandwidth, delivering speech quality that matches other audio input such as stored music, while offering high robustness to delay jitter and packet losses.

    • Fabian Cortez

      EVS is the first 3GPP conversational codec offering up to 20 kHz audio bandwidth, delivering speech quality that matches other audio input such as stored music, while offering high robustness to delay jitter and packet losses.

      Yes, 20 Hz to 20 kHz, which is the same range as earphones, headphones, and everyday speakers.

    • steveb944

      Thank you. Now I just need to know what devices have the hardware that supports it.

  • Fabian

    I guess this is more important than Carrier Aggregation and densification.

    • Fabian Cortez

      I guess this is more important than Carrier Aggregation and densification.

      This article has nothing to do with carrier aggregation and densification. But please provide your source that states this is more important than the above mentioned or that the above mentioned are unimportant.

      • Fabian

        Sorry, I can’t find the copy of that secret memo John sent last month.

        • Fabian Cortez

          Sorry, I can’t find the copy of that secret memo John sent last month.

          Here’s a non-secret memo: Stop trolling using my name, VN

        • Fabian

          I’m not trolling. I’m replying to you because you replied to me, I’m being courteous.

          You can call Courteous if you want.

        • Fabian Cortez

          I’m not trolling. I’m replying to you because you replied to me, I’m being courteous.

          You can call Courteous if you want.

          VN, it is very clear what you’re doing.

          If you want to be courteous and treated with some respect and dignity, please choose a different name and stop playing the oblivious victim.

        • Fabian

          Will you acknowledge that you were trolling me the other day using the VN alias and make some sort of promise? :)

        • Fabian Cortez

          Will you acknowledge that you were trolling me the other day using the VN alias and make some sort of promise? :)

          Thank you for admitting to your trolling for all to see, VN.

          Your obsession started with vinnyjr and has now moved on to me. Please move on.

        • Fabian

          Again, I’m replying because you replied to me.

        • Fabian Cortez

          Again, I’m replying because you replied to me.

          Your comment was deleted due to your trolling.

          Please stop.

        • Fabian

          I don’t think so, maybe they just care about you.

        • Fabian Cortez

          I don’t think so, maybe they just care about you.

          No VN/Guest 2 (from the Binge On/Net Neutrality articles), as much as you’d want to make this about me, it is not about me. This article is about T-Mobile confirming the launch of Enhanced Voice Services (EVS).

        • Fabian

          I was just telling you how I see it. But let’s leave it there if you want. ;)

        • Fabian Cortez

          I was just telling you how I see it. But let’s leave it there if you want. ;)

          Start with an account and getting your own unique name.

        • Fabian

          Give and take. You tell me.

        • Fabian Cortez

          Give and take. You tell me.

          I will now ask you to stop replying to me as you are unable to behave in a mature manner.

        • Fabian

          What did I do?! I think you’re misreading what I said.

        • Fabian Cortez

          What did I do?! I think you’re misreading what I said.

          Move along troll.

        • Fabian

          Very aggressive today.

        • Fabian Cortez

          Very aggressive today.

          Move along troll.

    • Walt

      Wait, there’s two Fabians? Im confused lol

      • Fabian

        Why not? Fabian is a fun and fabulous name.

        • Jay Holm

          It kinda is!

  • G1andonly

    Now, can we send a video with an android phone that doesn’t look like it was recorded on a .3mp camera. IPhone has great video sending capabilities. Enhanced messaging. Didn’t the note 5 and 6+ get it. I have the s7?

    • ranova

      yes you can with the s7 to another phone on Tmobile with RCS capability (you and the other person needs to be using the stock messaging app)

  • Guest

    Whens the iphone getting this technology or does it already have it installed in its hardware?

  • Stew

    Will iPhone’s 6 and up with the latest iOS 9.3.1 be supported?

    • steveb944

      Doubtful as I don’t believe you even have Advanced Messaging.

  • Stevee

    I’m always hearing about Tmobile 4g LTE and binge streaming and endless hoopla yet my Tmobile unlimited data plan on my Xperia Z3 is total crap living in the heart of the DFW messyplex. I’m lucky to get 500 kbps downloads, it’s usually less that 100 kbps. They say I’m in a conjested area. SMH

    • patt

      keep on complaining to them. Sooner or later they will send out techs and admit it’s congested and fix it.

      • maximus1901

        But I thought TMO was #DataStrong lol

        • Fabian

          They’re gonna call you a troll… and then they’re gonna stab you.

        • patt

          No one is calling him a troll. I just suggested something and then made a real life comparison. I had Verizon and I had many bad spots of un-usable 1X/3G and I also do have bad spots on T-mobile. That simple.

        • patt

          It is but let’s face the truth all the carriers have bad spots. You have no idea how many bad spots I had on Verizon also with T-Mobile is same I have bad spots.

        • Fabian Cortez

          Lou99/maximus1901 knows this, he’s just being facecious.

    • Reed

      Ask for credits, and look for other T-Mobile users in your area.

      • Stevee

        Yesterday I asked a rep to connect me to a supervisor she said ok, put me on hold for several minutes in silence then the call ended. I’ve spoken to tech support several times and like I said, they just say unfortunately I’m in an area that’s conjested. Tmobile has offered to send a better booster but it requires an Internet connection, my phone is my only access. I’ll call back today and ask about credit.

        • steveb944

          There’s a signal booster that’s just a booster. You’re referring to the router.

    • Steve Hester

      So I suspect I live just north of you in Collin County. I am getting 60-80mb down and 40-60mb up consistently on T-Mobile. I wonder if the towers near your home and work are too congested. Complain to them, so they will know to fix it.

      • Stevee

        The best I’ve found is in Arlington 76012 zip code. I get 7.5 mbps download speed there, I’m in 76040 zip. I think I’d cry tears of joy if I had your speeds. I only meant to live here temporarily but I’ve had to stay longer than anticipated. Unfortunately I’m having to rely on my phone for Internet access and it’s been very difficult, the only time I can get above 1 mbps speeds is the early morning before sun up. Tmobile sent me a booster but it’s no help.

        • I hate to say it, you need a new device. Old one isn’t up to spec sadly.

      • You really think that’s how it works? I’m sure they get reports on tower utilization everyday. Carriers know better than we do where the problems are, I don’t believe customer input has much impact on network engineering. It has to be tough managing this kind of growth in both customers and data usage at the same time.

        • Steve Hester

          Yes, in part. No carrier builds for peak load, they build for high average. In congested areas there are more requests for bandwidth then many towers can support. In some cases, say a large ball park, there is more than enough bandwidth for most of the time, but for some games such as playoffs, there is not enough bandwidth. The carrier knows it, and knows that since it only affects a limited number of users for a few hours, they will not call and complain.
          If Stevee lives in Arlington, as he states, depending on where he lives, he has Cowboy Stadium, The Ballpark at Arlington and 6 Flags, all with the potential to be overloaded and purposely ignored.
          The carrier has more maintenance to do on the network then they have engineers to work it, so those towers that get reported (since 99% of people will just tolerate it, or leave without saying why) on, get priority.

    • Brown Bear Billy

      People who use less data get priority to the LTE. It’s in their fine print. Equally if you go over 24gigs of data a month. They’ll “soft cap” you. Even though your data is unlimited. Google it. It’s kind of an open secret. It’s a co.bination of that and clogged systems. You’d expect faster speed in a big city but the more people, the bigger the clog.

      • Stevee

        I’ve never gone any where near 24gb per cycle it’s usually over 10gb. That’s only because I hang at friends places with better speed. Your right one would think that being in the middle of two major cities the reception would be better, I’m a few miles away from DFW airport maybe that’s the reason since a lot of passengers are accessing the towers too.

        • maximus1901

          Switch to sprint.

        • Fabian Cortez

          Excellent advice!

        • It’s so funny when people complain. If you went to a restaurant and didn’t like the food would you keep going back and complain or just go to another restaurant?

          If you live too FAR from the restaurant you like, should they move closer to you, or should you move closer to them?

          People have this bizarre sense of entitlement that never fails to amuse me. If you don’t like a company vote with your wallet and try another one until you’re happy!

        • Fabian Cortez

          It’s insanity really.

          Now if Sprint actually went ahead and expanded their network then there might actually be a true fourth option. Alas…

        • Fabian

          Maybe they are not expanding, but looks like they’re improving the service and speeds where they have coverage. A friend got a free LG Tribute 2 and gets faster data speeds than me.

        • Fabian Cortez

          Maybe they are not expanding, but looks like they’re improving the service and speeds where they have coverage. A friend got a free LG Tribute 2 and gets faster data speeds than me.

          Troll along to someone else please.

        • Fabian

          Just commenting.

        • I hit 40Gb last month plus another 22Gb of tethering plus I don’t know how much zero rated Binge On… it must have been 100Gb total.

      • I’m curious if there’s any kind of unpublished soft cap for Binge On? Can someone burn 100Gb of Binge On data and NOT be soft capped?

        • Fabian

          If your overall data consumption reaches 25GB, you’ll be deprioritized in congested areas. And if you exceed your full-speed data you’ll be throttled to 128kbps including Binge On videos.

        • Can you provide a source for that? I don’t believe that Binge On / Music Freedom zero rated data counts towards the soft cap. It can’t be, because there’s no way to monitor it.

        • Fabian

          Binge On support page, hidden FAQ questions 11th and 13th. Or look for the Stanford report page 8.

        • https://support.t-mobile.com/docs/DOC-24292

          Can’t find that.

          Can you quote he text?

        • Fabian

          Sorry, I was remembering wrong, it’s not in the support page.

          Go to T-Mobile dot com, then “Why T-Mobile?”, Look for “Binge On”, then click on “learn more” that will take you to the main Binge On page, now go all the way down for the sorta FAQs and you’ll see “view 18 more questions” click there and voila.

        • I still can’t find it. Could you please quote the text that’s says Binge On counts towards soft cap and paste it here?

        • thepanttherlady

          http://www.t-mobile.com/offer/binge-on-streaming-video.html?icid=WMM_TM_Q415BNGONU_MA7S1MSR1S93355&nav=BingeOn

          Does Binge On video streaming data count towards the prioritization threshold?
          Yes. Data usage that may not count against your plan’s high-speed data bucket, like Binge On data, still counts towards your overall data usage. This doesn’t affect your bill and you’ll never see data overage charges. This is used to determine whether you fall into a small percentage of ultra-heavy network users, and ensure the best possible network experience for all users. This policy is explained on our Open Internet page.

        • Thanks. It makes sense, otherwise it’d be unsustainable The only problem I have with that is that there’s no way to monitor or control Binge On usage to know if/when you’ll hit the cap.

          I’m concerned this could make users (like ME) think the network was slow when in fact Id just hit the soft cap without knowing it.

        • Fabian

          Read the sorta FAQs carefully, because Data Stash also enters in the equation.

          You can measure your overall data with your phone data counter.

        • Not a bad idea I have multiple devices switch back and forth not a practical solution.

        • Fabian

          One or multiple lines?

        • One with Tmo, if it were multiple wouldn’t apply.

        • Fabian

          Then it’s easy, I think, just reset your devices data counters every start of a cycle and do some math. Now, I warn you, don’t ask me what kind of math. ;)

    • jacob

      Try turning off binge on if that is part of your unlimited plan. As soon as I did my 4g service improved..to turn it off press #263#

      • Sam1116

        Thanks for the info. Thought I was the only one having issues with my unlimited data plan

        • jacob

          Please let me know if this works it’s something that tmobile business customer service told me to do because they we’re having issues with binge on. Most people don’t know when the get new service with tmobile the binge on feature is atuomaticly enabled

        • Sam1116

          I’ll let you know. I had it turned off on my Note 3. Thought it would be still off when I got my s7 edge. I was wrong!

        • Sam1116

          It is a different IME #

        • Fabian

          A lot of people are complaining about slow speeds.

        • Christal Lavery

          Speed horrendous

        • Christal Lavery

          Unlimited data is a nice idea but totally not working out. Dial up would be better. They can not provide the service and binge watching is a joke also. Sorry I switched carriers and will switch back first of the month. Hate being deceived. Transition was horrendous coming over. Data NOT unlimited their suggestion was use your Wi-Fi more. Do why buy unlimited plan. Sorry I tried T-Mobile

      • Stevee

        Thanks I’ll give it a shot.

    • Fabian

      Try turning off LTE and you might see that UMTS is faster. Some places even EDGE is faster. If not check Boost, it has nice deals: the 626 for $30 or wait for the J3 to drop in price.

  • mreveryphone

    I wonder if this will cause updates to take even longer….

    • Bradley Karas

      More detailed testing…could be why the update for note 5 and S6 are delayed

  • Cris Abreu

    It’d 2016. We hear you just fine

  • Mike

    I don’t get why doesn’t Samsung doesn’t have something integrated into their OS like Apple where they have imessage and Facetime to other Apple devices.

    • Bosshawk

      Because Advanced Messaging Services is already on those devices and is about to rolled out across all devices and carriers. It is phone agnostic, so no need for another proprietary ecosystem.

    • steveb944

      They used to, no one used it.

      • Mike

        Was it worth using I don’t remember it and I have been a Samsung user since the Note 1

        • steveb944

          No, other alternatives were better.

  • Rafael

    I don’t understand or pardon me if I have not seen the explanation…. But …is this something that is ala binge automatically set on and customers immediately take advantage?

    • No worries. You’re good, it’s automatically done as long as you did something standard set up with a carrier sourced T-Mobile device.

  • Jake Fitzpatrick

    Perhaps this is why the Note5 hasn’t been updated yet? Maybe the update will include this?

    • Paul

      Here’s to hoping

    • Philip

      Note 6 is coming out 2 months ahead of Iphone 7 this summer. Note5 will be not be updated no more. I have the Note 4 and they dont do much to it. Samsung is sad.

    • Josh Clark

      It will not. Only phones with a snapdragon 820 processor have the modem that can support EVS.

      • Drewski

        Not true, my Coolpad Catalyst is able to do EVS services, and it coming out in July of this year 2016. Even other phones like the Alcatel Fierce 4, Samsung Galaxy On5, Samsung Galaxy J7, LG Stylo 2 PLUS, LG K10 all have those capabilities now there Brother.

  • moonoverparma

    This is off topic, but is carrier aggregation and wide band LTE the same thing?

  • cinsu

    This is consistent with what I have been experiencing over the past 48 hours. I only have 1 contact that I am aware of with a tmobile phone and I always see the HD icon when I call her. Over the past 2 days I have seen the HD icon when I was talking to 2 different AT&T customers and a call center. One of the AT&T customers also noticed they had the HD icon on their call too.

    • steveb944

      That’s HD Calling, this is different.

      • Be quiet. Let the adults who read talk.

        • steveb944

          Wow really? Ignorance is bliss for you I assume.
          An AT&T customer seeing ‘HD’ pertains to HD calling just like the T-Mobile customer. That’s it. Nothing more, nothing less. There’s nothing that says otherwise.

          I’ll wait for you to catch up.

        • Drewski

          Do not mind that steveb944 dude. I did comment on what he was trying to so happen to get across, knowing him to not have been able to explain it all out the proper way there.

      • Drewski

        Let me help clarify some things up with you there Buddy. I know this is something different with the Enhanced Voice Services starting to come in the play right now, but the Enhanced Voice Services that you are speaking of, plays a toll whenever you call another cell provider whether it be AT&T or a call center of some sort is when the HD icon will occur, due to your LTE signal dropping and your HD icon automatically coming about with every call to any other non T-Mobile-MetroPCS user, is when you will start to experience the whole Enhanced Voice Services(meaning the HD Icon will always remain on at all times now). That what they were referring you. So there you have it Buddy.

        • steveb944

          I’m not your buddy, no reason to dig up old posts.
          There was no indication at that time showing the icon would reference it.

    • Me too!

  • Philip

    Enhanced voice OK. What about enhanced drop call?

    • keepitreal25

      it definitely says in the article, this technology would lead to less drop calls. ” That includes improved voice call reliability and fewer dropped calls when you’ve got a weaker signal” Makes better use of the available signal you do have leading to less dropped calls! I know you post a lot just wanted to make sure you caught that part !

    • steveb944

      “That includes improved voice call reliability and fewer dropped calls when you’ve got a weaker signal”

      • emcdonald75

        Lord know I’m not very technical, but I would like to understand how EVS leads to fewer drop calls. What occurs when the signal is weak that keeps the call connected and more reliable than with HD Voice or VoLTE?

        • steveb944

          I’d like to as well. But since this is ‘patent-pending’ we won’t hear any specifics for a while. I’ve only found things for call clarity, not necessarily maintaining connection.

          Press release says the same. I HATE not knowing and hope it’s not just placebo:

          “First, EVS improves voice call reliability in areas of weaker signal, which means the rare dropped call on LTE will happen even less frequently.”

        • Actually because it’s “patent pending” we will hear sooner. It has to be in the patent application right?

        • steveb944

          Ah that’s so true. I hope one of the tech blogs can dig it out.

  • el_perezo

    Does anyone know that if with this enhanced service, s7 edge owners can now use that feature where you can send drawings or gifs on that people edge thing? Is enhanced calling technically include enhanced messaging?

    • steveb944

      This is about calling, I think you’re referring to Advanced Messaging. Completely separate as that’s between supported devices only.

  • emcdonald75

    Well how does EVS sound? And what about the Advanced Messaging feature? Does it work with all other Samsung phone models and other phones, like iPhones; or is it T-Mobile – T-Mobile Samsung phone models only?

    • steveb944

      AVS is supported devices only, in network as I don’t think the competition has adopted it yet.

      • I think T-Mo even says their implementation is proprietary.

        • RosynaKeller

          EVS is a standard codec part of 3GPP Release 12 finalized in March 2015.

        • Yep. But they SAY their implementation is proprietary and patent pending so who knows what they’re doing on top of of the standard.

        • RosynaKeller

          They say that about a lot of things they want to be the first to use. (Technically T-Mobile’s press release only claims patents on the deployment method, not on EVS itself). EVS itself may still have patents pending. But it’s a Fraunhofer (makers of MP3) codec. As codecs often require hardware support to ease licensing agreements and to lower power, using EVS might be limited to newer hardware.

          If you want to learn more about EVS, Google 3gpp enhanced voice services nokia

          It should be the first result, it’s a PDF.

        • More interested in their implementation than the codec. ;)

        • Drewski

          The thing is, is T-Mobile uses a more Advanced Enhanced Voice Services than what their other competitors are actually trying to come about with using now. So therefore, T-Mobile is first to actually come out with Advanced Enhanced Voice Servies with better featuring. I’ve noticed once I’m on a call, once my HD indicator comes on, is when you will then experience Enhanced Voice Services(due to the HD indicator coming on with every call, and the Voice over LTE icon dropping down to 4G only).

      • tricky2000

        FYI, this is from the press release;
        “And the bonus? Our patent-pending deployment of EVS benefits T-Mobile customers with compatible phones even if the person on the other end of the line doesn’t have an EVS-capable device. That’s right, even if you call another non-HD network, you’ll benefit from the enhanced voice experience.”
        I’ll take it with a grain of salt.

        • steveb944

          AVS= Advanced Messaging, not to be confused with EVS.
          It’s true that you benefit on EVS because it’s an industry standard, just their adoption method of patent pending.

        • Drewski

          You were meaning to say: RCS services for Advanced Messaging, verses you having to say AVS. Now EVS is for Enhanced Voice Services.

        • steveb944

          I was responding to OP who brought up AVS.

  • nycplayboy78

    Come on Nexus 6P….Advanced Messaging and Enhanced Voice Service…YIPPIE!!! :)

    • I have grown to hate my 6P on Android N. Nothing works. Probable downgrade back to Marmallow.

  • steveb944

    Great… another thing my unlocked device won’t have. We shouldn’t be penalized in being carrier and bloat free. They should release this ‘patent-pending’ magical method to major OEMs.

    • NardVa

      I agree. Unlocked phones used to work like the regular T-Mobile phones. Now the unlocked phones are at a disadvantage. No wifi calling, no VOLTE, no advanced messaging, no band 12.

      • steveb944

        Well I wouldn’t go that far. My Nexus 6 is only missing Advanced Messaging, and WiFi calling makes me get duplicate texts.
        But overall yes, even the iPhone misses out on things.

      • Whaaaaaat? Source?

        • RosynaKeller

          It applies to most Android phones but zero iPhones. Most Android OEMs artificially cripple their unlocked devices for whatever reason. The only exception I know of is the HTC A9.

          It also applies if the core feature (like Wi-Fi Calling) isn’t part of the base Android OS like it is on iOS.

        • And Nexus!

    • What kind of carrier bloat do you have? No Tmo apps came on my iPhone that I can recall.

      • steveb944

        I have an unlocked device. There’s plenty of preinstalled items from different companies on flagship devices.

        You may not have T-Mobile apps, but you have plenty of non essential Apple apps you can’t remove.
        Tips, Voice Memos, Wallet, iBooks, Music, Itunes Store, Game Center, Stocks, Podcasts, Watch, Reminders, Health, Videos, Find Friends, Find iPhone, News.

        • There’s no “preinstalled stuff” (bloatware) on my iPhone or Nexus devices… just what comes with the OS. What stuff from “different companies” do you mean?

        • steveb944

          Here’s the most recent example I’ve read on. But T-Mobile/OEMs fall victim to Facebook, Twitter, Netflix, or any non essential that is bloat.
          http://m.androidcentral.com/att-has-made-its-bloatware-even-worse-lg-g5

        • Fabian

          That’s awful.

          But, I’d like to say that there are good and bad bloatware, and what is unnecessary for you may be necessary for me.

          The Apple apps you listed could be considered unnecessary by some, just like I consider most Google apps the same way.

          Where we all should agree on is that all extraware that’s not essential for the phone to function should be removable. To free the ROM and clear the RAM.

          I have disable about 20 and uninstall about 8 apps from my T-Mobile phone.

        • steveb944

          Agreed.

    • RosynaKeller

      Whether or not unlocked phones support basic features like Wi-Fi Calling and HD Voice are *entirely* up to the OEM. For example, unlocked iPhones support all the features locked iPhones support. The unlocked HTC A9 does as well.

      As for bloat ware, that’s up to the OEM as well. For example, iPhones do not come with any bloatware in any situation.

      Even more so, Enhanced Voice Services is a standard codec for 3GPP, just like HD Voice is.

      • steveb944

        Only recently iPhone supports certain features and the iPhone will always be a step behind as Apple controls the software.

        As I mentioned separately iOS has plenty of Apple apps you don’t need and you can’t remove.
        Tips, Voice Memos, Wallet, iBooks, Music, Itunes Store, Game Center, Stocks, Podcasts, Watch, Reminders, Health, Videos, Find Friends, Find iPhone, News.

        Good to know, but I hope it’s not like voLTE on band 12 that it requires T-Mobile revision. I would assume any recently released device can support it if so.

        • RosynaKeller

          None of those apps you list are bloatware. They are interfaces to system APIs. Removing them would do you absolutely no good as the system APIs would still be there for other apps to use.

          If you don’t like seeing them for some reason, put them in a folder like everyone else.

          I’m not sure how you can incorrectly claim “the iPhone will always be a step behind as Apple controls the software”. Because Apple controls the software is exactly why you get iOS updates and new features without having to buy a new phone.

          For example, everyone that owned an iPhone 5c or later got the ability to use T-Mobile’s Wi-Fi Calling with iOS 9.0. With other OEMs, you had to buy a new carrier-specific phone.

        • steveb944

          Not all of them and you know it, especially for very specific use items that certain users have no need for.

          I did. But eye sores aren’t my thing.

          My mistake, I referred to not obtaining all the new features from the newest OS because the prior device doesn’t deliver an ‘Apple worthy experience’. We were talking network specific.You may get the newest OS update, but not all the features from that update.

          Not true as Marshmallow introduced built in WiFi calling through the primary software for devices that didn’t have it previously.

        • RosynaKeller

          You mean the Marshmallow that’s only currently on 4.3% of Android devices, with the majority of those being new devices that shipped with Android 6.0?

          Hell, the LG V10 doesn’t even have Marshmallow yet and LG is one of the first companies to update to new versions.

          As for new features not appearing because they don’t offer “an Apple-worthy experience”, do you mean like how encryption isn’t the mandatory default on Android because the experience isn’t fast enough? Or how the Galaxy S7 doesn’t support Android 6.0’s adoptable storage because Samsung didn’t want to support it?

          Finally, your “eye sore” comment also doesn’t make much sense as all users of every platform have a place to put seldom used but necessary apps. That’s where people generally put things like Find My iPhone. (I do wonder why you claim that’s bloatware as you’d think most people would care about their devices being stolen)

        • steveb944

          If you want to start a whole debacle on why mine is bigger or yours is compare evenly. Nexus is the only direct Google device, and those have Marshmallow and are IMO superior to the iPhone, the direct Apple device, or any OEM.
          The older iPhones aren’t as functional as the Lollipop devices because Google has recently made features available by introducing individual apps to the Play Store instead of making it OS/hardware specific like Apple.

          My Nexus is encrypted, no issues. You get what you pay for, be an informed consumer.
          It’s called choice and an OEM. If you have certain items that are important to you, you have options on Android, that’s the great thing about it.
          I can disable apps and uninstall them as I see fit, unlike Apple where I have to keep them hogging space.
          You’re not going to find your iPhone on your own iPhone… you don’t need an app for that basic functionality (Apple has the feature built in I hope and not part of an app). I should have the option of having a cleaner home screen and downloading when I want it or use a browser. You know, options.

  • ltnstar

    T-Mobile is now beginning to sound like Sprint. “Upgrade your device to take advantage of the better network tech”
    I really thought with band 12 voice would have tremendously improve. But here in LA I still see iffy service with it. On top of T-Mobile becoming more congested. No bueno

    • Monte

      I agree, very iffy out here in the City Of Angels area!

    • No issues in DTLA.

    • drago10029

      “Upgrade your device to take advantage of the better network tech” That’s how all new hardware works.

    • drago10029

      Band 12 is just to extend range of coverage. It won’t help with congestion. Band 12 actually is not meant for a whole lot of users, that’s what 2 & 4 are for.

      • ltnstar

        Thought this was an old topic. My statement is that I assumed band 12 would help or in your words “enhance” coverage. And unfortunately I have not experienced this. Like I said I thought voice would have improved with this band. Since yes it would “enhance” where voice and data were in issue. I see areas where band 12 kicks in n goes back to another band and back to 4g.
        My concern is voice more when inside buildings and Costco .

        • drago10029

          lol at costco

  • ltnstar

    Whatbpwrt of socal are you located? I’m North of long beach and service was great but as of late speeds are alot slower, this is where I assume it’s to congested.
    Now with voice parts of Norwalk and cerritos well the signal tends to drop and this is with band 12. At this point I’m becoming disappointed with T-Mobile. Sure its great where it works and it was night and day when I left sprint., but with time its become iffy

  • None. I live in LA and use an iPhone 6S or a Nexus 6P and always on LTE. I use Google Voice and the native dialer for calls. In fact since Band 12 was activated I’ve noticed service in areas where I had none… like underground subway stations.

    While no company is perfect, T-Mobile seems pretty darned close. They’re one of those few companies that make you feel good being a customer. Like Apple, I like that they are always innovating in both their technology and how they price their product… and how they’re the most honest of the carriers. Their promotions are CLEAR, there’s less fine print gotchas. T-Mo treats their customers with appreciation, the other guys are always trying to pull one over (especially Sprint).

    • ltnstar

      No doubt band 12 has help. But I truly assumed it would tremendously improve voice inside buildings and weak areas. If i do make a phone call some of the times it’s choppy areas ihave issues are in Norwalk, cerritos, La punete, to name a few. And this is with band 12. I don’t know what subways your talking about since LA has one subway.but I’m not in the boonies.
      Since u bring up how honest T-Mobile is, how is it they throttle an unlimited plan after 20gigs wihtout mentioning it before hand? I know it’s for capacity issues but why upsell and not just have 20 gig plans. Or how about send a txt that your unlimited plan has been throttled so one wouldn’t think there’s something wrong with the network.

      • I have never been to the areas you mentioned so I can’t comment, but residential areas often have coverage issues because of local restrictions on towers. Bel Air and Pacific Palisades are notoriously bad for all carriers for that reason.

        LA has more than one subway… the Red and Purple lines are completely underground and the Blue is partially.

        T-Mobile doesn’t throttle unlimited plans. At 25Gb they de-prioritize in congested areas. Big difference, you could use 50Gb or more and never be de-prioitized. I agree a text would be nice though; I think I’ve hit it a couple times but no way to really know.

        • ltnstar

          Wow 50? Well my speeds are reduced after 20 GB on unlimited.
          All I am saying is voice needs to get better without the need of a device upgrade.

        • So just to be clear your speeds are NOT reduced after 20Gb. They do not ever reduce the speeds of unlimited customers. If you’re past 25Gb AND you’re in a congested areas you MAY be temporarily depriorized. But tou get whatever is available, which is a lot different than being reduced or charged overages.

          Now if you’re always in congested areas it might feel like you have been throttled, even if you haven’t. Try it in a less crowded area or at off peak time and you’ll see a difference.

        • ltnstar

          They are reduced. Speeds slow down to . 10mbps And I agree it’s do more to an area being congested and it would seem alot of areas can be at certin times. So it would be T-Mobiles definition of what is congested.

        • T-Mobile doesn’t reduce speeds for unlimited customers period. You always get whatever is available. When you’re over 25Gb other customers get priority but you still get what’s available.

  • Ron Burgundy

    since a month ago now with band 12 i get 4 bars in the underground gym of my work building and am able to make /receive calls and stream pandora…before they turned it on i had no signal down there