One Binge On partner leaves program following John Legere’s EFF comment

tmobilebingeon

Following yesterday’s Binge On Twitter Q&A, John Legere upset some folks with his response to an EFF question (“Who the **** are you anyway, EFF?”). The EFF urged its followers to let Legere know just who the EFF is, and now one of them has pulled itself out of the Binge On program.

Slidefuse, the company behind streaming service 4Stream.tv, has notified T-Mobile that it will no longer be a Binge On partner. In a letter posted to Twitter, Slidefuse urged T-Mobile to “be more honest and transparent about the issue and develop a program that we can be proud to participate in.”

4Stream.tv isn’t a part of the Binge On partner list, but the company says that that’s because it was in the process of meeting T-Mobile’s technical requirements. Now it has given T-Mo a 24-hour notice that it no longer wants to be included in the free streaming portion of Binge On.

T-Mobile places a lot of emphasis on the number of partners that are in Binge On, touting yesterday that 14 more had joined to bring the total up to 38, and that 50 more services are interested in becoming partners. And while 4Stream.tv will still be “optimized” after ending its Binge On partnership because of the way that the program works, the move shows that Slidefuse is unhappy with what John Legere said and that it’s siding with the EFF.

In other Binge On news, Legere hosted a Periscope stream last night to further discuss Binge On. In it — around the 5:08 mark — he said that he’s aware of who the EFF is and that he disagrees with their recent report, but that he’d like to meet with the group.

Via: Ars Technica
Source: @slidefuse

Tags: , , , ,

  • besweeet

    Slidefuse who?

    • NinoBr0wn

      Yea I never heard of them.

    • John Doe

      That is the point they get to use T-Mobile’s mistake as their advertisement which is smart because I had to look them up and probably many did. Apparently, they do streaming services for companies so that would explain why I did not know them.

      • besweeet

        In that regard, then it was a worthwhile move, but doesn’t do well for those who actually wanted to use their services with Binge On.

  • I don’t know who they are, so meh to losing them. However, if someone like Netflix or Hulu pulled out, then it’d be a big deal.

    • Mike

      I’m sure Netflix isn’t complaining with the optimization video streaming since it helping congestion on their server ends as well and it also can also help increase subscriptions.

      • Phone Guy

        You are so right. T-Mobile was giving away tons of Free Netflix subscriptions for a year and now people can watch them. It’s a double win for Netflix.

      • I agree with that, I’m just saying that this video service not being part of Binge On isn’t as big as it could be. Plus, I turned off Binge On for my line since I have unlimited anyway.

      • kamikaze

        don’t you mean – “I’m sure Netflix isn’t complaining with the throttled to 1.5MBps video streaming since it helping congestion on their server ends as well and it also can also help increase subscriptions”

        Netflix wants their content streaming at the best quality possible, all their policies like co-location at ISP nodes and efficient codecs point to it. If quality suffers due to artificial speed limitations, this would negate all those efforts. Particularly when their users don’t know lower quality is due to the network doing something purposely and not Neflix.

  • DStudio

    Good for them. I thought John really crossed the line with that comment. Apparently I’m not the only one.

    This is the first time I’ve seen TM clearly being blatantly obscure about their technology or promotion. Time to turn back on this one.

    • Acdc1a

      Remove the panties from your a**. John may not have has his best moment but it’s not enough to lose a partner.

      • DILAW IDDAHLA

        Who the F are you to say the comment is not enough to lose a partner?

  • sdfef

    Bye bye

  • Aurizen

    who the fu*k is Slidefuse no one watched them anyway. Youtube and other main services is what T-Mobile should be focused on. And upping the speed of Binge On cuz that buffering isn’t cool. Keep making it great John.

    • calvin35

      Upping the download speed from 1.5 Mbps would defeat the whole purpose of Binge On as far as T-Mobile is concerned. The higher the number the more data people end up using.

      • TylerCameron

        That makes no sense at all. Watching a 250mb video at 30mbps vs 1.5mbps is still 250mb.
        But it’s far more efficient to do so at 30mbps because the phone spends far less time downloading.

        • John Doe

          Except, T-Mobile DOES NOT control the size of the video especially from Non-partner sites like Youtube so all it can do is slowdown to 1.5Mbps so it would be far less “efficient” for the customer to play a bigger/higher res video file.

        • calvin35

          What you’re saying would be true if everyone that started streaming a movie watched the movie from start to finish every time, but they don’t. This is where the 1.5 Mbps throttle pays off big time for T-Mobile.

  • Durandal_1707

    I’m as much of a T-Mobile fan as the next guy, but this BingeOn program is a loser. Accept it, fix it, and move on. No point squandering the good will T-Mobile’s built over the last few years over this.

    • Acdc1a

      Bull. Poorly executed I might give you.

    • Phone Guy

      Binge on is an amazing program. You need to learn more about it. And simply push your little button to off and you will no longer be part of it. But the rest of America loves it. It doesn’t need fixing. Its perfect as is. If you don’t like it, get the f*&k out of T-Mobile or simply flick the switch to off and forget about it.

      • TylerCameron

        There’s nothing perfect about throttling video.

      • Durandal_1707

        I don’t need to “learn more” about it; I know exactly what BingeOn is. What I don’t “like” about it is all the bad press it’s generating. It’s hurting T-Mobile’s brand image. The press is portraying it as anti-consumer throttling and degradation of service, and now the EFF is even getting involved. This is about the worst thing possible for T-Mobile’s “Uncarrier” image and narrative. Basically it’s about picking your battles; this one’s a loser. T-Mobile would be well-advised to accept it and move on.

    • Andrew

      BingeOn is awesome. All John needed to say is “we wanted to provide a program like MusicFreedom but we know unlimited video streaming is a big order to fill. We needed a way to do this with the technology we have now, and we think we’ve found the best way to do it. [explains how it works]”

      • John

        Yes, but JL didn’t *want* to explain how it works. Not accurately and honestly. I’m grateful to the EFF for staying focused on the relevant questions, and disappointed that JL was being o weaselly.

  • Jeff Martinez

    Dust off your shoulders John…keep making Tmo great.

    • badassn

      Infringing on net neutrality isn’t making t-mobile great whatsoever.

    • John

      Keep making it great? LOL The way to make tmob great is to make programs like this opt in, not opt out.

  • Adrayven

    We’re posting a letter that were leaving even though we’ve not joined yet.. umm, sounds more like a publicity stunt. I bet by doing this Slidefuse gets like 3x more traffic because of it being attached to T-Mobiles brand. heh.

    Until today, never heard of them. /shrug

    • Android_God

      Yea because losing exposure to 46M customers is what a company does all for a publicity stunt.

    • Frettfreak

      I have never heard of them. No clue what they do and could care less about them leaving binge on lol.

    • Phone Guy

      Yea, me neither. Never heard of them, Slidefuse (what a horrible name) but I sure as hell am not going to give them any business. They will have to T-Mobile anyway.

    • Fabian Cortez

      Exactly. If anything, this startup is hurting consumers by having their service count against their data.

      T-Mobile could care less either way since people are still going to use data.

      I get their gesture but this isn’t the way to do it.

  • Cam Fas

    By Felicia…… As for T-Mobile keep doing what you must you have brought more positivity to the wireless arena then any other major competitor. Haters will always hate.

    • Android_God

      One can still appreciate the things John has done yet disagree with his lack of class in this situation. It DOESN’T MEAN they are haters. This isn’t an echo chamber.

  • mIke

    Man up and make your apologies like a big boy, John. Right now your looking like a total and complete idiot. Your conduct, foul mouth and poor execution are making the TMO brand look like it being run by a nut job.

    • Phone Guy

      I hope John doesn’t change one single thing. He did the right thing, and these crybabies don’t know what to do. John is awesome and I hope he keeps moving the industry forward. Go Binge On!

  • aglee89

    While I think that Legere could have gone about this in a better way, he isn’t wrong he isn’t throttling your data, I would call it throttling if you couldn’t opt out. For those of us on Unlimited Data it makes really no sense for us to be on Binge On so I opted out, either you take a lower quality video or use your high speed data, really its a good program no other carrier even offers anything for people to try and save data. They want you to use it all so they can charge you for going over your data allotment.

    • Guest

      First off, just want to let you know for unlimited data users we have advantages with blinge on too. Thats the sweet thing that T-Mobile always do trying to include things to all customers and not just new like many other do. Back to the advantage for unlimited users hotspot video streaming doesn’t count towards the allotment and we have like a free movie from vudu or something everything 6 month or so. It alway optimized other video so it will save data and unlimited users won’t get de-prioritized that easily.

      As for the whole scandal thing, if any of it was true I still think it would be the most ethical cover up comparing to many. Looks like it is not hurting users in anyways really and you can always opt out. Other carrier change their plan and raise the price without an option and with very little notice when could have big impact on you. With blinge on with or without notice the worst would be watch at a lower quality. I think all company have there shenanigans but T-Mobile seem rather ethnical.

      • justanormalguy13

        One movie rental per month, for all of 2016. Just watched mine for January yesterday (ground hog day, if you must know). Go to t-mobile.com/promotions promo code vudu, and you get a $4 credit. Have fun!

      • Timothy Poplaski

        It’s a whole $2.99 Vudu credit. Good for a not overly popular movie, in standard definition. You have to go to dedicated web site to request it. You can do it monthly. And yes, when tethering ALL video will also be throttled back to 1.5Mb, but only be unlimited on a specific list of sites. Whether you care about the really low quality or not is, of course, a personal preference.

      • calvin35

        T-Mobile didn’t introduce Binge On to be nice. They did it to ease the burden on their network. If T-Mobile wanted to they could have made it so that Binge On was only enabled for unlimited users when they were tethering (they already had the ability to detect when the user was tethering). T-Mobile made a calculated decision that they would be able to enable Binge On for all unlimited users and when we complained they would be able to list the benefits for us, point to the fact that it could be turned off, and make it seem like they were trying to do something nice for their unlimited users. They miscalculated.

        • John

          Exactly. Tmobile did NOT roll out binge on for us customer. Tmob is doing this for *them*, not for us.

  • Guest

    Why is JLe so defensive about Binge On?
    Isn’t it a free optional service and not part of the New Simple Choice Plans by design?
    If it is optional, why not make it opt-in? There are more people against it than for it, even in this fan site I imagine.
    What could be the numbers TMO is playing with Binge On?
    Or it’s all just JLe?

    • calvin35

      The whole house of cards falls apart if they make it opt-in.

  • Lee Hughes

    The company I work for recently decided to switch to T-Mobile. The week before Thanksgiving, we were finally free from the AT&T golden handcuffs. Don’t get me wrong, T-Mobile has several faults that prevent it from being a “Better Network” (in our area – Rural Oklahoma), but it is by far the “Better Carrier”.

    Since switching, we have had more dropped calls, LTE data in fewer places, poorer reception indoors, and many places with no service, at all. Yet, we couldn’t be happier. We are free from the idea that data is so precious, we shouldn’t use it. Also, data speeds are generally faster, even at lower signal strength.

    Our corporate overages were budgeted to “Only” $10,000 a month. Corporate had to constantly police the data usage of every employee. It was a pain in the ass for management and users. We were budgeted 2 – 10 GB of data, depending on need and role. When we went over, we had to answer to the usage. If unjustified, we could be wrote up or have our phones taken away. One guy got fired when he was responsible for over $2K of overages from watching Netflix.

    Now, we have set amounts of LTE data for each user. If we go over, nobody yells at us. It just slows WAY down till the next billing cycle (Sucks, but much better than filing an overage report. I promise). Plus, everyone got an upgrade in their data allotment. We now have between 6Gb – Unlimited data. Again, based on percieved need. Yet our departmental budgets for cell phones shows a reduction of over 60%.

    Most folks have managed to not run out of data. I was lucky enough to be put on the unlimited plan, but I decided to keep Binge On! Active to see what my usage would be like with it enabled. In the past, I generally tried to avoid streaming video over our previous carrier. Even being somewhat cautious, I would still use about 6Gb a month. I estimate about 4Gb of that to be video. But now, I burn through as much LTE data as I can! I almost never use WiFi. I will go to sleep watching videos. 95% of my visual entertainment is provided by T-Moble LTE. When I check usage on my device, it is not uncommon for me to burn through 10-20Gb a week. Now, because of Binge On! only 2Gb a week is counted toward my plan. I could easily switch to a 10Gb plan and do everything I want. This is in such stark contrast to 10Gb a month on AT&T, which can be burned up so easily, it’s scary.

    I’ve continued to track usage, and it is incredible how much disparity there is between my actual device usage and billable usage. If TMobile is doing Binge On! to save bandwidth costs, well, good luck with that. All it has done is encourage us to use WAY more actual bandwidth.

    With Binge On!, everyone can use their company phones to watch Netflix and other services whenever they want. To me, the quality looks great, even when I connect my phone to my TV. Call it what you will, but Binge On! has made the Internet and videos, in particular, much better for everyone at my work. Plus, no more meetings about usage. No more usage memos. No more overage reports. No more angry managers. It’s awesome.

    I have turned Binge On off, and yes, video quality improves. But for people without unlimited data, it is a great option to increase the amount of things you can do within your data cap.

    • Fabian Cortez

      Nice fair post.

      As far as data usage goes, I’m pretty sure T-Mobile practiced their due diligence and crunched some numbers to ensure that Binge On wouldn’t affect their network like some fear.

      • Lee Hughes

        I’m sure they did some sort of estimating about the effects of this. I just can’t see how it would ever decrease the overall traffic, tho. Seems like it will encourage a lot of folks on the lower tier data plans to consume much more video than previously. I also wonder how many people will switch to less expensive plans?

        • calvin35

          Although it may seem like it here the vast majority of limited users aren’t drastically changing their streaming habits because of this plan. If T-Mobile didn’t know that Binge On, when rolled out the way it was, would drastically decrease the amount of traffic on their network there’s no way they would have introduced it.

    • Business Phones

      Great Post…and I have one question, if these are company issued phones ….Why are employees watching Netflix and other services? At many companies including my organization…business phones are for business purposes per policy.

      • Lee Hughes

        They are, and you are right. We really shouldn’t be use our devices for any non-business purposes. However, people are people. The relationship people have with their smartphones is much different than with say, a fax machine. Or even a company vehicle. Our company realized that a few years ago, and tried to be resonable about usage. Most personal apps and usage was acceptable. But streaming video was greatly discouraged.

        Also, Our company discourages us from carrying multiple devices at work, and would rather us have only our company-issued phone. I think this is for security reasons, and to ensure that they control the phone # if we leave the company.

        Overall, we are a very progressive company. We also have a heavy tech-Savy, culture. I think that helps spur innovation. Now that we can use our phones as we like, when not at work, I feel it makes us happier employees. Besides, they buy us much nicer phones than I would buy myself!

        • Business Phone

          Again, Great Post…thank you!

    • John Doe

      You wrote this long comment and it has NOTHING to do with the complaints of this article, the EFF, Youtube, or T-Mobile customers.

      No one is saying Binge On is a horrible program, on the contrary the EFF AND Youtube have praised it. It is how it is implemented that is horrible and NOT consumer friendly nor does it represent TRUE customer choice.

      First, it is on by default. That is not true customer choice since users did not choose to turn it on rather they must choose to turn it off which is not good. The whole issue of opt-in vs opt-out.

      Second, Binge On THROTTLES ALL video (streaming and direct download) but only the ones that are in the partner list do not count against your data. This is also NOT GOOD, the better way of doing this would have been just like how music freedom is (it only pertains to the music partners).

      I am glad that you and your employees are enjoying the service. IT IS GREAT but clearly T-Mobile implemented in a way that is not consumer friendly which is odd coming from a company that praises itself for listening to its customers and I think this is why T-Mobile customers are angry (at least that is why I am). And the fact that they turned it on for Unlimited customers when they clearly do not need this shows that T-Mobile is looking out for T-Mobile and ONLY T-Mobile contrary to what John Legere keeps on saying.

      • Sounds like…

        Sounds like that green-eyed monster (jealousy). Simply said, it was a Great Post…. let it go! In fact, it was good to Read a different perspective and above all, positive.

        • John Doe

          Jealousy? WTH? Lmao…okay.

          It is a great post but unfortunately it has nothing to do with the article or the complaints by Slidefuse. All it does is derail the us from the issue on hand.

          P.S. Stop creating different accounts and replying to everyone…it is just sad.

        • Lee Hughes

          Again, that was not me. I’m a single-account kinda guy. Lol.

        • John Doe

          I am not accusing you but someone else they know who they are.

        • Lee Hughes

          Ah. Ok. Didn’t mean to read too much into that.

          The world is full of trolls. The best way to defeat them is to either walk across the bridge as if they don’t exist, or blow their f@$*ing head off. I pick my method, based on the troll. Good luck with yours.

      • Lee Hughes

        Yea, I rambled a bit. My bad. I was trying to paint the background that my viewpoint of Binge On is based on. I can understand where you are coming from on this issue. But, is it really that difficult to turn off? I disabled it in under the time it takes to complain about it. Perhaps TMo should have made a simpler kill switch, or disabled it by default for unlimited customers. But, from a marketing and liability standpoint, they HAD to enable it by default. If they advertise that you can stream Netflix as much as you want without using up your bucket, people better be able to do that without having to do anything. Otherwise, less technical users (Our Mom’s) would burn through their data and be upset at TMo for the feature not working. The legal implications could be even higher than enabling by default. From a complaints standpoint, they were damned if they do, and damned if they don’t. I believe the decision they made was the overall path of least resistance.

        Typically, he users that have the biggest issue with Binge On! are the ones who are best technically equipped to disable the feature. I think TMo made the right choice in enabling by default, in the grand scheme of things.

        The statements toward the EFF may have been a bit out of line. I don’t agree with John’s comments. However, as a former EFF defendant, I feel this should not be a priority for them. I understand that net neutrality is a hot topic, but Binge On! Seems to benefit the end user more than it does to favor specific services. No cell phone provider advertises or claims to have any “Minimum” speed. Leagaly, T-Mobile could create an unlimited 1.5 MBs plan. Call it LTE light, or something and throttle ALL traffic. ISP’s do it all the time. I personally think the EFF should focus on the larger issues at hand and worry more about our personal privacy. They often cite the lack of resources as a reason to not help people being railroaded by our security state, why use time and energy to fight this non-battle? Just my opinion.

        As a side note, I have asked my coworkers about their perception of the video quality on TMo with Binge On enabled. So far, nobody has been able to notice a perceivable difference. Particularly on the partner services, like Netflix.

        • John Doe

          But, from a marketing and liability standpoint, they HAD to enable it by default. If they advertise that you can stream Netflix as much as you want without using up your bucket, people better be able to do that without having to do anything.

          That is a bullshit argument and you know it. Let me use John Leger’s analogy of cars with eco mode. Auto manufacturers advertise all the time that their cars are eco friendly but they DO NOT have it on by default you have to press on the eco button and I don’t see people complaining about that. They could easily send a text message to each user asking them if they want it off or on. It really isn’t that hard for a CELLULAR company to COMMUNICATE with its customers but T-Mobile choose the path of deception instead of transparency.

          Typically, he users that have the biggest issue with Binge On! are the ones who are best technically equipped to disable the feature.

          That is because the ones that are not “technically equipped” DO NOT know what Binge On is or what it does exactly to their data.

          I understand that net neutrality is a hot topic, but Binge On! Seems to benefit the end user more than it does to favor specific services.

          NO, Binge On is not a Benefit to the user it is a benefit to T-Mobile. Music freedom is a benefit to the user and if you can’t tell the difference between what Binge on does and what Music freedom does than you are part of the least “technically equipped” people you were referring to.

          No cell phone provider advertises or claims to have any “Minimum” speed. Leagaly, T-Mobile could create an unlimited 1.5 MBs plan. Call it LTE light, or something and throttle ALL traffic.

          In that case that would be ABSOLUTELY OKAY and it is NOT throttling. I have verizon fios 75/75 if they slowdown my Netflix videos compared to the rest of my services (which they were accused of doing) then that is throttling. You have to treat ALL services EQUALLY it does not matter what speed you advertise, Netflix, Gmail, Youtube, Facebook all have to be given the same BANDWIDTH (not the same as advertised speed) but with Binge On which is enabled by default restricts the bandwidth of all video services compared to others which is AGAINST NET NEUTRALITY and John is trying to say no it is not… because you can opt out which is like I said deceptive and not true customer choice.

          They often cite the lack of resources as a reason to not help people being railroaded by our security state, why use time and energy to fight this non-battle?

          This is definitely one of the issues they should be fighting and is why I donate money to them and they have fought for our privacy rights and still are they are the ones that fight to keep our data encrypted and have gotten Google fined by the FTC in the past over privacy issues.

          So far, nobody has been able to notice a perceivable difference.

          That does not matter like I said no one is saying Binge On is horrible, it is great and 480P is fine but it should not be turned on by default and it should not throttle non-partner services. If your company likes it or an individual does then great go and turn it ON but do not force 63 Million customers to figure out what binge on is, how it affects their data and how to turn it off not only is that not fair but SEVERAL companies including Google have been fined over having opt-out features like this one because it puts the burden on the customer.

        • Lee Hughes

          Those are good points. I can see you feel very strongly that TMo did not handle this as you would have liked. Again, I can understand your position. But, it is not bullshit to think that there would have been some level of backlash whether or not the new feature was Enabled by default. After all, these are humans we are talking about. Humans love to bitch and feel victimized.

          I agree with your assertion that a communications company should be better at communicating these things with customers. Unfortunately, in my experience, the companies who are responsible for the technology we all use to communicate with one another, are not the best at using it. In fact, they suck at it. One thing they should have added to the text message announcement was that if you don’t want Binge On!, dial 611 from your phone and ask them to turn it off. Might have made it seem easier.

          Also, I only have one account. I don’t need to comment on my own posts to generate discussion. That’s what I have you for!

      • Bannon

        you just wrote this long reply to a long comment that you claim says nothing to the point of the article.
        What’s that say about your long reply?

        • Lee Hughes

          Lol.

        • John Doe

          If you read it…my reply was trying to bring the discussion back to the issues discussed in the article and it successfully accomplished that. Thank you for noticing :)

        • Bannon

          The article a was about a provider that is not part of Binge On claiming that they are leaving Binge On because of something JL said.
          You didn’t even come close to “bringing the discussion back to the issues”.
          But admittedly, I’m being overly critical here, I don’t really disagree with your point, though some of the finer technical points are could be more accurate.

        • John Doe

          They were is the process and technically already signed an agreement that is why they had to give a 24 hour notice and they didn’t leave just because of what John Legere said but they left also because of what the EFF has said (they are EFF members) and I have represented the arguments of the EFF in my reply. Lee Hughes on the other hand wrote a comment about his experience with Binge On which had nothing to do with slidefuse, EFF, or even the comments of John Legere.

          So yes you are being critical…we can agree on that.

        • Bannon

          I know where there were in the process. There is currently more than 50 providers “in the process” and many more getting ready to get into it. And there is no notice required to leave the program. And even so who cares that they’re leaving. Who’s even heard of them? They’re not well known enough to to make any difference in Binge On.
          Although that’s not going to stop the EFF from using them to try and make a point.

        • John Doe

          And there is no notice required to leave the program.

          How do you know that?

      • John

        Exactly. Everyone who is defending tmob here is setting up straw man arguments to knock down, ignoring the actual criticism.

  • Mike

    Let’s not lose focus on the fact that no carrier in the world has launched a program like binge on! Un-carrier moves are based on consumer pain points and reports. This is a program developed in response to all consumers. T-mobile launched music freedom a year and half ago and the response for that program was also mixed. Now with binge on we get to use what we want and when we want. Bring on the haters!!!! You only prove the uncarrier’s point!!!

    • Timothy Poplaski

      No, this is a network wide throttling system designed to reduce the strain on the T-Mobile network.

      By exempting limited number of sites at slow speeds and having a token “opt out” button in an obscure place on their web site, they were able to wrap it in marketing speak and avoid a huge backlash. Sure, that’ll moderate the reduction in overall bandwidth use, but I expect the reduction is still quite substantial. It’s targeted at the very small number of people watching hours of video a day on their phone. (Most adults prefer their video on TV.) Cutting their bandwidth from 5, 10, even 25Mb streams down to 1.5Mb is huge, making them HAPPY about it, mind boggling.

      It’s genius really. They just didn’t get the balance quite right. Too much marketing speak, not enough control on the users end.

      • Lee Hughes

        I disagree. I think this will greatly increase the amount of traffic on the T-Mobile network. Most of Tmo’s customers have limited data plans, and are use to avoiding heavy video usage, in order to stave off the dreaded empty LTE bucket slowdown. Now, folks are streaming more than ever, because they can. Where they may have had 1 guy pulling 6Mbs while watching Netflix, now I imagine they have 20 times that pulling 1.5 Mbs. There is NO way this is saving them bandwidth. I just don’t buy that.

        • Kyle Thompson

          if it wasn’t saving them bandwidth, there’s no way TMO would have green-lit this project AND made it an opt-out scenario. I might (doubtful but might) have believed it possible if the Binge On were ‘opt-in’. but not this way.

          I seriously doubt there are that many users who are bumping the LTE throttle cap on their data plan that don’t have a plan right now that gives them whatever data they need and are now suddenly using much more data just because TMO made 480p video not count. I’m not saying there aren’t some, but those that are are being greatly offset by those who are still doing the same browsing/watching/use of cell they always have and are now using overall less bandwidth because their videos are coming in 480p instead of 1080/HD.

          most of the people who use so much data that they would hit this cap monthly are already on an unlimited plan. not all, but most.

        • calvin35

          If course you are 100% correct. Binge on is a throttling service introduced by T-Mobile with the objective of throttling as many users, especially unlimited users, as they possibly can. Everything else associated with Binge On is simply window dressing meant to distract from their main objective.

    • squiggleslash

      There’s little wrong with the program itself, it’s that T-Mobile’s actions have been… less than transparent (to put it mildly) and their CEO, who previously had a reputation for honestly, has been outright lying about what it does in public, apparently oblivious to why people need to know, and smearing (or attempting to!) a good organization like the EFF in the process.

      I have no problems with Binge-On the concept, even in the form the EFF revealed it as. I do have problems – especially as a web and app developer – with T-Mobile making it close to impossible for an ordinary web citizen to determine the steps they need to take to ensure video plays properly over the T-Mobile network.

      We just need T-Mobile to be open and honest about what they’re doing. And if they can’t be open about it to their non-partners, they need to stop throttling their non-partners.

  • Joe

    I really like t-mobile but now I’m really starting to dislike all the lies. I would not have a problem with this program if they were fully honest about what it does. Stop this bs t-mobile and go back to your core values if u ever had any.

    • vinnyjr

      There is no lying going on. Don’t let a few Trolls change or guide your opinion on what I believe is the best CEO & Carrier in the Country. T-Mobile have developed a great program that has a few bugs, YouTube wanted in at the very beginning of Binge On but their Equipment wouldn’t work very good with T-Mobile’s. This was a known issue. T-Mobile has changed the Mobile Industry for the better, if not for T-Mobile the other Carriers, Dumb & Dumber would be doing business as usual. All Customers on all Carriers should thank T-Mobile for changing a broken industry and turning it around. Thank You T-Mobile, Thank You John Legere. .

      • Joe

        OK yes tmo has changed the industry for the better but I feel like they are not being transparent with there customers about this “technology” . No doubt it’s a great “technology” that helps ppl get more out of there data, but if they enabled it without majority of consumers being a where of it or knowing how it actually works that is not right. They just need to text everyone and tell them what it is and how it works and everything would be much better. Just my 2 cents

        • John

          You are right, John Legere has not been transparent since the beginning. He is doing better, but its only *because* of the hard work of the people at EFF, and the pressure being put on him by the community of users who actually care about quality customer service.

      • John

        This reads like tmobile promotional material. I have not seen any trolls criticizing tmob, though there are a few trolls defending tmob.

        John Legere hasn’t made any actionable statements, but he is definitely making dishonest statements. So, yeah, we are tired of all the lies.

  • NardVa

    Every video service is being optimized for the majority since BingeOn is enabled by default. If you provide video streaming services, you might as well become a partner.

    • calvin35

      Or you could stand up for something you believe in.

      • Bannon

        How profound!

  • Mike

    slide fuse may be a small start up company and its impact on leaving Tmo is limited. My hunch is that others will start dropping like Flys. What reputable streaming company wants to put their brand at risk by associating with a service that throttled the video streaming and who’s CEO acts like a park ape. I like Tmo and have been with them for 8 years but the lying on the part of JL is becoming too much. Be honest and chill dude.

    • kamikaze

      I’m sure there are sane sensible drones at T-mobile working overtime to ensure minimal damage for T-mobile from this debacle… but the ape man has to keep up his street cred, which he is fast losing… even the most rebel hipster wouldn’t suggest the EFF is dirty, this just showed JL as a corporate shill in wolf’s clothing and no self control. He thought all his swearing would have a rebel perception, it just backfired. Would’ve worked if the target were the Govt, ATT or Comcast.. not the EFF

      • squiggleslash

        I’m as mad and disappointed at Legere as anyone else, but no, you can’t call the CEO of a company a corporate shill! His job is to represent the company, and everyone should know that. A shill is someone who pretends not to be in the employ of a company while singing its praises.

        Likewise, to the person who posted further down in the thread that Binge On isn’t “throttling” because it’s “optional”, uhm, that doesn’t stop it from being throttling. It’s throttling because it’s the deliberate slowing down of unmodified data through the network. Developers actually frequently implement throttling systems for data passing over our own networks, and you can’t get more “optional” than that.

        (I’d add the “It’s OK because it’s optional” argument, which I think the writer was trying badly to push, is dubious at the moment because T-Mobile has been dishonest about what it actually does. Encouraging people to make decisions based upon misinformation is not OK.)

        • kamikaze

          A shill is someone who pretends not to be in the employ of a company while singing its praises.

          come on squiggleslash, JL did cultivate an image of being on the common man’s side fighting “the man” be it ATT or Verizon or the FCC… remember all the videos and banter… now he’s outed himself as ONLY serving his own interests and his companies, like any CEO does.

        • Bannon

          We all serve our own interests. It is the men pretending to serve others that you must fear.
          JL may be a loud mouth but he does run the company that gives more services for less money than any other cell provider. and if anyone thinks that the EFF is on your side then you need to do a little more digging into what they actually do for you, how much money they make as a non-profit and where that money comes from.

        • kamikaze

          are you seriously stating that in this tirade JL is in the clear and that the EFF is somehow dirty? the contributors and annual statement of expenses of the EFF are very transparent and filed online (most of it is pro bono), they don’t need any “digging” as compared to a German owned corporate entity. Looks at each track record – JL has several sexual harassment suits settled, several layoffs and spin offs and the EFF has a history of protecting everyone’s digital rights… go check it out.. if any digging is to be done, it should be on T-mobile and it’s CEO. No ATT or VZ executive goes around championing or making videos for consumer rights, nor do they portray themselves as batman out to rid us poor folks of evil… JL is a loud mouth who just cannot take it when the facts are presented to him.

        • Lee Hughes

          Perhaps you are right. But I think JL is neat! Entertaining for sure. When’s the last time Randall Stevenson did anything even remotely interesting? Never. That’s when.

        • Bannon

          First of all, I didn’t even infer, let alone State that JL is
          in the clear. I stated that like JL “we all serve our own interests” It shouldn’t
          be a surprise to you that JL does too. Of course he does! We all do, as we all should.

          Secondly, I didn’t say the EFF was dirty. I did, however,
          infer that they are not the pristine organization that you seem to think they
          are. Some of their biggest donors are the very companies they claim to protect
          us from. Companies such as Google and Facebook. Just two examples that have
          been criticized but never sued.

          And yeah, they absolutely try to hide the fact.

        • kamikaze

          The money the EFF gets are from employees of those companies, which are private donations. The supposedly shady donations they got from Google and Facebook were settlements to cases they brought against them. There is nothing in their history to show any deceit. If you have anything to the contrary please provide reputable links

        • Bannon

          Part of the money was from, separate class action lawsuits brought against them. However the EFF had nothing to do with bringing the suits against either FB or Google. They had no part in the suits at all. They’ve been receiving donations from both Facebook and Google long before the suit was brought against them.
          That means that even though both FB and Google were both found guilty of violating privacy issues of there customers, the EFF never tried to go after them about it. In other words they were totally useless in protecting our privacy from their own donors.

        • kamikaze

          And they are totally useless? I’d rather
          have the EFF on my side protecting my digital rights as opposed to a
          pseudo-batman who behaves like a high school kid.

        • squiggleslash

          So what? My complaint wasn’t that Legere was being criticized, it was that the term being used was ridiculously inappropriate and wrong. Words have meanings.

          Legere is dishonest. He is not a “shill” because he’s openly the CEO of the company he speaks highly of. The word “liar” may well be appropriate. The word “shill” is absurd. You might just as well call him “shallow and pedantic”.

  • Ryan Neely
  • kamikaze

    BingeOn is not only about network management, it’s also about reducing potential Datastash liabilities… T-mobile must have several terabytes outstanding on Datastash, with BingeON the per user limit is set to 20GB and not 100GB so with one swoop their datastash quotas are cut but several terabytes. This is one side effect no one seems to have noticed.

  • Nerdlust

    This is a win win I can watch unlimited video in 480p and unlimited music on a 5gb plan!!!!

    • John

      You must *really* like 480p LOL

      • PC_Tool

        Or maybe it’s just really not that big of a deal on a smartphone screen…unless you for whatever reason want it to be. :-/

        • John

          What kind of low resolution smartphone do you own? An iphone 4?

          Seriously, its 2015 and big, beautiful screens are the norm. Depending on the the nature of the video you are watching, downgrading to crappy 480p *is* a big deal. The fact that the device used happens to also make phone calls is irrelevant.

        • PC_Tool

          I own and use an LG V10, not that it matters.

          Just because the phone can push 2K video, doesn’t mean it needs to. Many are getting tired of the pixel pushing craze on smartphones. A 4k smart-phone….really? Complete waste of battery.

          Depending on the size of the screen you are watching, 480p ranges from marginally distinguishable from 1080p on a 6 inch screen at distances of a foot or more away to obviously inferior on a 40″ screen from 12 feet away.

          It’s not as simple as “480p is better than 1080p”. Never was, never will be. Size of the screen and viewing distance play a major role.

          Unless you have your phone’s display 2 inches from your nose, the only way you’ll notice a difference is if you pretend to; but then you could just turn it off. Easy-peasy.

  • Doble-A

    What does EFF stand for?

    • Electronic Frontier Foundation. They’re a nonprofit that deals with internet activism and protecting civil liberties on the internet.

      • Doble-A

        Thanks for your reply.

  • Shawn Philpot

    So the process was cool before John Legere called out EFF, but now T-Mobile needs to be transparent? Get the “EFF” out of here.

    • John

      Legere didn’t ‘call out’ EFF, the EFF called out Legere. The EFF was accurate, polite, and honest, Legere was shady, abusive, and dishonest.

  • Luis E

    lol so a service that wasn’t yet part of binge on is leaving? How do you leave when youre not a part of it yet. Being in the process is just that initself. Frankly ive never heard of this service, but probably would’ve seeked it out after it had been displayed as a bingeon player, good riddance. How much more transparent does TMo need to be. The providers arent paid for the service, the service is free for TMO customers and allows them to use less data. This is sickening. Why so much drama over something free. I understand many view this as throttling, but it’s been explained that it is not. You are degrading the quality to use less data? What is the big deal with that? If you didnt have unlimited data then you would’ve never been able to stream on a binge regardless, now that it is included FREE, how is the customer losing? As for unlimited customers, turn it off. Yea, I agree it sucks that it was “forced” on you, but now log in to your my Tmo and turn it off. Whoa! problem solved. Thank you….now lets continue on to the next Uncarrier movement or promo..

  • Dan Hesse

    I will stop viewing Slidefuse content going forward. F*** them, they don’t get what a wonderful program this is and are just being shepherded around by their masters at YouTube under the guise of net neutrality.

    • Luis E

      Awesome! Right on! Did you mean “EFF” them lol!

  • LouIE

    What am I missing here? People are upset that T-Mobile gave everyone BingeOn? Well why weren’t they upset when Unlimited Music came out, everyone was opted in then? What about Simple Global? Get a new phone? Well, you get free VVM and NameID for 30 days.. Currently everyone has unlimited data as part of the holiday gift package… Has anyone chosen to opt out of that? Was anyone upset at that?

    If BingeOn was a Opt in vs Opt out, I doubt anyone would of Opted in to compare the difference. The feature was given to everyone, and everyone has the option of removing it. You have the option of adding it or removing it at anytime. Have it on for 2 days and off for 20, they are not stopping you. In the long run they are working towards to changing the industry and creating new technology…

    Has anyone tried to use hotspot to watch a movie and done a speed test at the same time? I have; out of 3 Speedtests, I averaged 40 MBPS.

    People complain about how other carriers treat customers but then make a huge deal about this? What sense does that make? T-Mobile is giving you option and not taking anything away. Like the FCC said, this is innovative, and I personally think its going to inspire some bad a$$ uncarriers moves if people dont ruin this.

    • Anon

      Music freedom doesn’t change the bitrate, using it or not. BingeOn changes net data video, using it or not. See now?

      • Bannon

        Video is optimized for mobile devices by the those participating in Binge On. It is still HD video, but your 5 inch screen does not need all the data that your 50 inch television needs. See now?

        • Nick

          You clearly dont understand what screen resolution is.

          1080p on a 5 inch screen @ 8 inches is no different from 1080p on a 50 inch screen @ 8 feet.

          Also binge on is NOT HD. T-MO has said multiple times that it is DVD quality (720×480)

          “See now?”

        • John

          “Those participating in binge on” is everyone who had this shit forced on them without their consent, who haven’t yet learned how to turn it off.

          Don’t act like this was an opt in service. We did not *choose* to participate in tmob’s effort to manage their own data issues.

          Today’s mobile devices have higher resolution than many TVs, and most people who buy these devices *want* to use that resolution.

    • John

      This is the first time that tmob has opted me in to a service that throttles my data!

  • Bryck

    I don’t understand why people have a problem with being on. If you don’t like, don’t use it. That’s all!!! Most of us do, and it’s a great feature to have. People have been asking for this feature for years, and now that a carrier as made it available on their networks people still find reasons to complain. It’s Free enjoy.

    • lomsha

      Apparently even after switching it off, it still affects some people and also some services that are not part of bingeon (YouTube).

      • Bannon

        It most certainly does not! Turn it off and it is off, period. And YouTube is not currently part of Binge On and is thus not affected regardless.

        • lomsha

          Calm down i said apparently, that’s what I’ve been reading from SOME users online. Personally i don’t care, i keep it on to benefit from the 90 days unlimited data.

        • Bannon

          I simply stated a couple of facts with the proper emphasis to get the point across. It should not, in anyway, suggest that I am somehow not “calm”.

        • Ordeith

          but none of your “facts” were correct.

        • John

          “YouTube is not currently part of Binge On and is thus not affected regardless.”

          This is not correct, and is one of the reasons that some people are not happy about this. Youtube did not ask to participate, but they are being affected!

        • Bannon

          YouTube not only wanted to be a part of Binge On, they worked hard to try and optimize there site for it. It is just not compatible yet and there are some other mostly technical issues that have come up lately. I live just a couple of blocks from YouTube’s main office and I do work with most of the Google team in charge of YouTube. I also know that Google and T-mo work pretty closely with each other.
          They are not being affected by Binge On, and if you turn it off, neither are you.

        • kamikaze

          This is totally false. Both youtube and the eff have tested evidence to prove videos are buffered.

        • Bannon

          Of course they are buffered. That’s not a secret, that is how they optimized the video for your 5 inch screen. It is still HD video on your phone or tab.. Your mobile phone does not need all the data that your 50 inch TV needs. You clearly misunderstand what’s going on here.

        • kamikaze

          Buffering happens when the bandwidth available is not enough for the bandwidth needed to sustain continual playback, so it’s throttling. My point was ALL video streams were being “optimized” thus, even streams that didn’t want this “feature ” like YouTube.

          You are also incorrect in saying it’s HD on your phone, 480p isn’t HD on anything. HD is defined by resolution of the video and not screen inches size.

        • John

          “Your mobile phone does not need all the data that your 50 inch TV needs. ”

          Who the hell are you to decide what other people’s mobile phones need? Are you assuming that everyone’s mobile phone has the same resolution as yours?

      • Lee Hughes

        Cellular wireless networking is hard. Maybe a configuration delay on TMo?

        Either way, as an AT&T trained data hawk, the BO on/off button is pretty much instant, for me. I’ve been playing around and testing it for a few days. I can reproduce the YouTube stuttering, many folks have bitched about, by pushing the quality setting above 480P.

        Looking at my data usage, BO definitely helps stretch the bucket. It is actually quite hard to use up data when your streaming service of choice is on BO. I currently have the unlimited plan, but I am considering a lesser plan, now. Hell, I may be able to get by with 6Gb and save a bunch of cash. Thank you T-Mobile!

    • John

      Opt out would be better than opt in, certainly! But the real problems here are bigger than this. Legere being a dishonest scumbag didn’t help matters.

  • lance

    I’m all for standing up for the right thing, but when ur a nothing company noone has ever even heard of let alone use, and a major player like T-Mobile puts u on a service that is likely to make u a house hold name, u put up with freedom of speech without trying to punish an American citizen for speaking their mind

    • John

      Who is punishing who for freedom of speech?

    • Chris

      Either way they will become a household name.
      Now everyone who is against what T-mobile is doing will support them as they broke away from this program.

      I’m a T-mobile customer and I don’t like Binge On.
      I’ve turned it off.

  • Ross Stuart

    I am deeply displeased that the EFF is trying to pick a fight with the one cell carrier that actually makes an active effort to raise customer service standards in the United States. BingeOn may be imperfect, its launch could have been more transparent, but to hell with this notion that it’s anti-net neutrality. This is the equivalent of car pool lanes: A way to reduce traffic that doesn’t actually inconvenience anyone.

    I personally turned off BingeOn because I have unlimited complementary data from T-Mobile, but I am glad that they make it an option. And this is coming from someone who was very joyful when the FCC passed the recent Open Internet Act.

    And let’s also be clear: Providing reliable cell service is nowhere as easy as providing broadband. It is unreasonable to expect low cost unlimited data on a cell network where one has to obtain and deploy spectrum, whereas a broadband company like Comcast could easily do it if they just improved their infrastructure.

    • calvin35

      It actually inconveniences most of their customers.

      • Andrew

        Source?

      • Ross Stuart

        Could you actually elaborate on that point or are you just posting an opinion because it feels good to post your opinion?

        • calvin35

          Sure. Anyone who has Binge On enabled and either didn’t want it or doesn’t know it, is being inconvenienced. Virtually all of unlimited users, and most of the limited users fall into this category, regardless of what people who visit tech sites may think. They are reaping none of the benefits from Binge On and are still being throttled. Sure, they are saving a little data but because they haven’t adjusted their usage patterns and because the vast majority of them weren’t going over their monthly high speed data caps before Binge On the only thing they’re getting from Binge on is throttled.

        • Andrew

          That’s not a source. You’re making up bullshit not quantitative fact.

        • calvin35

          Ross Stuart asked me to elaborate so i did. What you want, charts and graphs? Do your own leg work. Doesn’t matter to me whether you agree with me or not.

        • Andrew

          If you are going to make claims as fact I would like charts and graphs, yes. That’s part of substantiating your claims. This is basic high school level shit. Right now you’re making sweeping claims about T-Mobile customers without any actual sources.

        • Ross Stuart

          How are you being inconvenienced?

          FFS, you can turn it off and on at any time. It’s OPTIONAL.

          And how the hell do you know what people’s usage rates are? Do you actually work at a place that reports on statistics or are you conjecturing?

        • calvin35

          I’m not, i was inconvenienced for one day since i watch a lot of YouTube video and didn’t know i was being throttled (it still bothers me that T-Mobile basically throttled me for a day but didn’t lower my monthly $100+ bill). l turned it off and am no longer part of the group that is being inconvenienced. Yes you can turn it off, if you know you have it in the first place and the vast majority of T-Mobile customers don’t know they have it. Regarding your second point, i don’t. However, i do know that if T-Mobile thought everyone was going to drastically increase the amount of streaming they do they wouldn’t even have bothered introducing Binge On in the first place. Binge on is meant to ease network congestion by throttling as many people as possible and that’s it. Binge on is nothing more than a throttling service and everything else about it is just window dressing meant to distract.

        • John

          I’m a tmob customer and it sucks that tmob suddenly started interfering with my browsing, throttling my bandwidth and forcing 480p videos onto my phone.

          I thought I was just getting crappy tmobile service until the EFF made this a headline, thanks to the EFF and the subsequent discussion I learned why this is happening, and how to turn off this horrible binge on service that I did not ask for.

          This service was designed to benefit tmob, not their customers.

          I read that it was originally opt in, and they later forced it on anyone as an opt out service. Why? Not enough interest? Opt in is the only way to respect your customers.

        • Ross Stuart

          If you don’t like 480p videos for free and/or at reduced cost to your data plan, go to your settings on MyTMobile and turn BingeOn off. I did because I already have Unlimited Data. I get 720p video just about everywhere there is T-Mobile LTE and 1080p in most places with occasional lag.

    • Anon

      Net neutrality = there are no carpool lanes. You just proved the EFFs point.

      • Ross Stuart

        So… carpool lanes are bad now?

    • John

      EFF is not trying to “pick a fight” with anyone, that’s just how Legere is painting them. EFF is asking serious legit questions that many of us have; EFF is voicing concerns that many of us have. Legere could have been honest and transparent about these questions and concerns, instead *he* is acting like truly legit questions are “picking a fight”. Its shameful.

      And while tmob may be better than the others, (a) that’s setting the bar low and (b) doing some things right doesn’t make you a saint or above criticism and questions.

  • Guest

    All the accusation I been seeing is somewhat baseless. What I see is tmobile is being a very ethical company where they are trying to help customers. Their intention was good and went through the trouble to provide the technology and trying to stay on top on their network. They could be providing BO in the grey area, but i see that it may be more for the benefit of the customers. People are claiming it affect this and that but it could very will be congestion, more customers, more people streaming because of BO and other factors. As we know tmobile is not the best coverage and reception provider out there and you cant really ask for everything and not pay the price. I think for the price it offer really good value. Tmobile always try to include everyone in their move and promo, and many company just do for new customers just to get more on board. All company will have some shenanigans. For the most part tmobile didnt do much that will impact you greatly or indefinitely. Unlike some carrier change their plan and rise prices and stuff without much notice or option. Maybe they should have implement it better, but this is getting a bit too toxic just for an option. If you have problem just question them or sue them. I’m sure they are being very closely scrutinize from other carriers because they stir up the industry so any illegal or wrong move will put them on the spot already.

    • Android_God

      Which ethics world says to dodge questions and attack someone for asking questions?

      • Guest

        What I mean is the intention of BO. But is people like you just trying to pick little things here and there and stir up trouble. Yes, it is unprofessional to response in such a way, but he is only human and I can see his is being stressed with just something little or something he is trying to offer in good means and turns ugly. It is like I offer people free food and then they turn around and say it is junk food but you don’t have to take it and yet you give me every little crap you can complain about.

        • Guest 2

          First of all Binge On is not free, they are throttling your videos so they can save some bandwidth, so unless you watch videos 24/7, that which will probably be called abusive use, you are making TMo a favor. I’m pretty sure we gonna soon see some organization, news people or analysts do the math on Binge On.
          And because it is out-out rather than opt-in, it feels more like pushing “free” food down people’s throats.

        • Guest

          It may not be the most honest thing but I could see it is a good thing for many. It is like electric company telling you free power for AC but you just cant set it to the coldest. But I’m sure more people will abuse it or at least they wont think twice when using. I dont really think it is saving them much.That is kind of the whole notion of Tmobile uncarrier move give people the peace of mind and not having think about every move they make. Worry-free about overage and stuff. I think people over exaggerated the impact just to stir up stuff. I know a lot of people with tmobile and they seem more happy with BO not really impact them at all. It is free food although not the highest quality, but it is not harming people are really less nutritious but yet you go make a very big deal out of it.Tell me which company or carrier don’t pull rhetorical tactics and many are much worst they can really harm you financially.

        • John

          The intention of BO is not what the fuss is about.

          Legere’s dishonesty and crappy rhetorical tactics are exactly why this has blown up.

        • Guest

          Not quite true it blown up before that and that is why the CEO has to go thru the QA tweeting.

        • John

          “Not quite true it blown up before that and that is why the CEO has to go thru the QA tweeting.”

          Yes, you are right; this has blown up in stages.

          I’m just saying that many people are misrepresenting other people’s arguments and motives. I feel that Legere deserves every bit of criticism he has received for the way he handled himself at the end of last week; many people feel the same way I do, but some of Legere’s defenders are acting like the *only* problem is that we are forced to opt out if we don’t want it.

          There is a whole list of things to get unhappy about here, depending on your personal values and point of view.

        • Android_God

          I’m sure your food is great. I would never complain about your food unless it was throttled and I buffered as I ate it.

        • Guest 2

          It’s processed food with GTOs (generically throttled organisms). A slippery slope against Food Neutrality.

  • pb531

    First, a sad “politically correct” move by 4Stream.tv.

    I’m a long time T mobile customer who does not have unlimited data. I have no business association with tmobile, except as a end user consumer. In my opinion, Binge on is, unequivocally, a fantastic enhancement. It’s innovative and works great. Netflix, with “binge on” enabled is crystal clear on my 1080p smart phone. T mobile customers are extremely happy with binge on, music freedom, and the other tmobile innovations. For those with unlimited data, or anyone else for that matter, “binge on” is easily disabled. But as long as there are data caps, this is very clever way of allowing end users to view unlimited video with a small, almost unnoticeable (to the naked eye) diminution in video quality. To the “purists”, it may not be perfect, but data caps are the current reality in the industry, and are far more perverse.

    It appears that almost all of the complaints about binge on are not being made by tmobile customers, but by special interests and other disgruntled individuals. Some are well intentioned, but some clearly are not. It’s sad that such brilliant innovation is being trampled in the press. If you don’t like it, turn it off. But don’t spoil this innovation for the vast majority of tmobile users who love it. Tmobile is the only carrier that is innovating.

  • Guest 2

    The EFF will not let it go anytime soon, check eff dot org.
    I also think some other organizations will join them.

    • John

      I hope so. tmob is acting like they are doing me a favor, but really they are just trying to save their overloaded network from congestion while sending me crappy videos.

  • Joe Cassara

    No great loss. Slidefuse is a small-time startup that will be bankrupt in 24 months anyway.

    • Lee Hughes

      Exactly.

  • EL K Wilsun

    It’s quite simple. If you have unlimited data, turn BO off….you don’t need it. I have the 10 gb high speed plan because I most use WiFi…so when I’m on the train it benefits people who don’t have unlimited high speed data. I have not had any problem with BO….even in the subway. The industry just want to find something wrong with mobile.

    • JBG

      I have unlimited, but I chose to leave BO on while tethering to my tablet or while using my chromecast. This allows me to watch as much Netflix on these other devices while not hitting my 7.5GB cap for Hot Spot services.

      • Rob916

        I have BO turned on, I tried it on my Chromecast in a Hotel I was staying in a couple weeks back. I used the hot spot on my S6 for the Chromecast and could tell the degraded quality on the hotel TV however it was not unwatchable by any means. Was fine with me. I can see how on a larger TV it would be an issue but on a small smartphone screen or a smallish TV screen it’s not a big deal.

  • howieLXIX

    Basically, people are upset because people are dumb. I guess there are a lot of people out there who also do not know how to operate a light switch.

    • John

      That’s a strange statement to make. If you really look at the level of thought being brought to the conversation, it appears to be John Legere’s cheering squad who are “dumb”, and vigorously defending his every move. The critics demonstrate a better understanding of the issues and the actual facts.

      • howieLXIX

        It’s not a strange statement, it’s a comparative one. If one expresses it is too difficult to log in to their account and turn off “Binge On”, I imagine they also express difficulty in turning a light of in a room. The critics only demonstrate a lack of understanding and do not see the simple facts. I’m not defending John Legere so much as I support innovation and what T-Mobile has been doing for consumers in the wireless industry. And before you board the “bus of irrational thought” and retort to that, keep in mind that the “larger” wireless providers have noted and implemented some of T-Mobile’s practices.

        None of the carriers are perfect. But I appreciate what T-Mobile has done for the industry. And of all the things for people to get upset about, it’s “Binge On” and a comment made by John Legere… did anybody expect him to NOT bring the EFF into the conversation?

        • John

          I agree with most of what you say in your last post, esp. regarding what tmob has done for the industry as a whole.

          Legere did not bring the EFF into the conversation – the EFF asked reasonable questions. Legere immediately moved to poison the well, and only started giving any reasonable responses until after this blew up in his face.

          Just because tmob has done good things in the past doesn’t mean we should support them always and forever, on every issue.

  • ljg500

    The biggest concern I have is that the video streamer’s technical adoption of Binge On may require expenditures that become a barrier to entry and a competitive disadvantage. The net result could be less choice for consumers. However, this concern also exists for “free” audio streaming- yet the FCC didn’t seem to take issue. As a consumer only concerned with cost, these programs could protect me from inadvertent overages. As someone who enjoys streaming provider choice, they could potentially limit me. In any case, carving out the Internet is counterproductive, and the goal should be free, unlimited access for all.

    I am slightly less concerned with the diminution of video quality since the consumer has a choice including to quit Tmobile or switch Binge On off. However the round of recent service and plan changes have all been unveiled with the Free moniker in Magenta bold- and the Free…But section deliberately confusing and misleading.

    • Guest 2

      There was no overage issues with TMo, when you use all your hi-speed data you are throttled to 2G speeds, why do I even have to say this?

      • ljg500

        Yes…2g is great…

        • John

          LOL :)

  • steven berson

    I like the concept of Binge but not when it was enabled without me agreeing! They should disable it for everyone and let people opt into it.

    • dtam

      I think that would make most sane people happy…or enabling it for everyone not on unlimited and sending a text message to all affected customers and allow them to reply no to disable

      • Lee Hughes

        Great idea. The text “no” to opt out would have been sufficient, for most. Even if they were on unlimited plans.

        I think they should have also mentioned that you can dial 611 at any time to opt out. Most of us on the unlimited plans would have left it on to try it out.

        Technically, it’s not too late to do this now. If TMo wanted to appease the concerns of the EFF and Google, this would “grease the skids” and allow everyone to save face.

        Daily Armchair Wireless CEO rant. Check.

  • Steve

    Slidefuse is irrelevant, didn’t know they existed and won’t miss them, YouTube however will be effected by this. I just realized what I told my daughter yesterday when she asked if she could watch videos in the car. I told her to watch Netflix and not YouTube. Did I violate my 6 year olds rights to unaltered internet access? Lol… Maybe, but Google is the looser in my car.

  • Just who the #EFF is @Slidefuse? #WeDontNeedYouAnyway
    #BYE!

  • Haters gonna Hate

    Think of it like this.

    DVD quality doesn’t use data.
    Blue Ray does.
    If you have unlimited data… you can have unlimited Blue Ray.
    I have unlimited data and I am keeping BO on. I would rather a more reliable video stream with less buffering and load time. DVD quality is fine for my 5 inch cell phone.
    This program is great for T-Mobile customers because these services no longer use their data bucket. Compare this to the other guys…

    This service is great for content providers because it allows their customers to access their content on the go. More advertising etc…

    Don’t worry… T-Mobile still offers Unlimited data so you can stream 4k Video to your 720P device.

    • Stefan Naumowicz

      Who has 720p devices still?

      • Guest

        Many smaller screen device are that includes the iPhone 6s and iPhone account for half of more of the market and iPhone 6 and S actually sell batter than iPhone plus… So there are actually much more than u think.

        • Stefan Naumowicz

          IPhone 6/6s have 1334×750 displays. May want to check your sources

        • Guest

          Just because one of the dimensions exceed 1080 doesn’t mean t it 1080p I think u need to check the definition.

        • Stefan Naumowicz

          I never said it was 1080p did I? 720p = 1280×720 so it has higher vertical AND horizontal resolution than 720p

        • Guest

          I kove you guy always trying to play this little language game. While it may be higher then 720p most source are either 720 or 1080p so of your phone don’t don’t support 1080, you are getting 720p. It is like you have a 10k tv but not source.

        • Stefan Naumowicz

          That’s actually not how it works when streaming. If the source is of higher quality than the device supports, it is downscaled to the devices native resolution. There aren’t preset resolutions that are streamed as you seem to think

        • Guest

          Thanks for the very technically correct information. You
          just made a perfect sale pitch for iPhone 6, Who still has 720p phones? If you
          to time to switch to the iPhone 6. It is
          like picking out the little facts and stuff, but my main point is in fact a lot
          of people are using 720p phones. Many
          complainers here are calling tmobile a scamming liar while they just state a
          fact the it is free video streaming, they didn’t say if it is throttle or not.
          Just like you saying iPhone 6 is not a 720p phone. They are equally true. Looks
          like a lot of people agree with you since you have likes on almost everything
          you said. I mean from this we could see some bandwagon and bias effect. You say iPhone 6 is not a 720p is all good but tmobile say free video stream is all bull. Those people may want to check if people around them have 720p
          phones, it may offend them. I’m not here to stand on any side or offend anyone.
          But, from the little facts I know, indeed some people are benefiting from it
          and people who complain may ruin it for them, while they have a choice to just
          opt out. Just like you complain about having parties at work and you don’t have
          to participate, but your complain ruined for others. I mean is this really that
          big of a deal? Or people just really trolling? Att next plan don’t save money
          for people as it claim but no one is complaining and many other crap out there
          to complain about and many you cant even opt out. Peace.

    • John

      480p video is just awful in 2015.

      • calvin35

        I agree, it’s even worse when it’s streamed at 1.5 Mbps.

        • Rob916

          I’m pretty sure Comcast does the same thing too.. Girlfriend was watching Netflix the other night on the bedroom TV, I logged into my router and checked the bandwidth monitor, It showed a steady 1.5 mbps stream and nothing higher.

        • John

          That’s not cool. Even worse is if comcast bragged about how they are doing you a favor, but only tmobile is so dishonest.

    • Adam

      DVD peak bit rate = 9.8

      Blue-ray peak bit rate = 40
      T-Mobile = 1.5

      My kids are studying the transitive property of equality in school. You are not applying the property correctly.

      • Fabian Cortez

        DVD peak bit rate = 9.8

        Blue-ray peak bit rate = 40

        T-Mobile = 1.5

        My kids are studying the transitive property of equality in school. You are not applying the property correctly.

        It is quite clear that you and your upvoters do not understand compression.

        • Adam

          You do not need to know discrete wavelet transform to find the bit rates defined in official specs.

        • Fabian Cortez

          “DVD quality” via modern compression methods can easily be achieved via a 1.5 Mbps stream.

        • Adam

          9.8 h262 has more pixels in common with original video than 1.5 h265, so the objective quality is certainly less with T-Mobile. Having seen both a DVD and h265 samples, I would also say that that subjectively 1.5 is worse.

          As the bit rate of lossy compression increases it becomes less important subjectively which parts of the original are lost. The compression algorithm only matters at very low bit rates, so you cannot simply make up for poor bit rate with a better algorithm. This is why whenever a company demos their new video compression equipment, they always choose low bit rate samples with little complexity.

  • Cam Fas

    Finally the band 12 spectrum is available for deployment after months of waiting for the FCC to approve the sale to T-Mobile. Lets get an update on band 12 spectrum. Las Vegas sorry I forgot to add the city earlier.

    • Lee Hughes

      While completely off-topic, I would love to hear more about this. I’m hopeing band 12 solves a lot of our “indoor” issues.

      • Cam Fas

        Just came from Seattle and let me tell you that band 12 really does make a difference in terms of coverage. There were many areas where I would drop down to hspa+ but now at certain hotels I have three to 4 bars where I once had only 1. Now being back in vegas I wonder how long it will be before the equipment can be placed on the towers. I also wonder if they will activate carrier aggregation in las vegas or if they will just have you fall back to band 12 when the AWS frequency is weak.

        • Lee Hughes

          That is encouraging. From what I have read, TMo does not yet have the license for the 700mhz spectrum in Oklahoma. Hopefully they can buy some in the upcoming auction. We all have had to installed boosters so we can have service in our homes.

          A TMo technician told me that the antennas on the older towers will work great with the 700mhz stuff, but ironicly, some of the newer ones will need to be retrofitted before the new radios can be installed. Don’t know if there is any truth to that.

    • Walt

      In what city?

      • Cam Fas

        Sorry I forgot to put the cities but las vegas a few other cities like San Diego also is available for deployment.

        • cgghrtyj5

          Is it possible for TMO to buy remaining C-block 700 mhz? Even if it can’t be aggregated with A Block a single 5×5 carrier would be nice and it could be aggregated w/ AWS of PCS markets were available.

        • Cam Fas

          I’m not sure but if they could it would be great. Aggragated it would be very nice with AWS spectrum. They still have lad the subscribers as att and Verizon so I suppose it could give similar performance while increasing range and capacity.

  • chrttyp

    Just wandering about remaining C 700 markets. I checked out cellular 850 A and B which AT&T and Verizon own. So it should be no different if TMO buys were available retrofit towers even though it’s a single 5×5 carrier

  • vinnyjr

    I have unlimited data plan, my data speeds are very fast, very, very fast. Saying that, I shut Binge On OFF the day it went live. I still watch my YouTube videos at 480, why not, at 480 there is little difference than at 720. I’m using the Note 5 and my video streaming is great, very enjoyable. I just don’t waste bandwidth, call me crazy but T-Mobile has been great to me and that is just my way of helping out, little as it is its something. IMO Binge On is a great service, if the other Carriers had thought about it first they would be bragging instead of TROLLING. Thank You T-Mobile, Thank You John Legere.

    • Adam

      It is the temporal resolution (bit rate) that matters. What you are describing is spacial resolution.

    • Chris

      might want to get your eyes check. 480 is looks grainy at Note 5. It’s not bad but it’s also not great as you describe it. There’s no doubt about it being watchable. I can watch it. Would I settle for it? No. If I can get 1080p to play on it with the great speeds I’m getting why would I settle for a grainy looking video?

  • kgraham182

    Now that AT&T is offering unlimited data again at $100/month($5 more than T-Mobile) is there any reason to stick with them?

    • tonyfatex

      AT&T is offering a $100 Unlimited Data Plan to customers who are also AT&T U-Verse Customers and DirecTV subscribers. It’s different than what T-Mobile is doing.

    • Croq

      Since I got in on the 2-lines for $100 unlimited everything plan that T-Mo offered last year, I’d have to pay $40 more than that to get the same plan with AT&T. Not worth $40 a month to me to switch.

      • kgraham182

        2 lines for $100 unlimited everything was a great deal, even their pre-November $70 unlimited plan was good. I can’t fault you for never switching. But this new $95 plan is just crazy and people with DirecTV and U-verse service have a no brainer choice now if they want unlimited data.

        • Croq

          Agreed, this is a nice plan if you have DirecTV or U-Verse…

        • Irfan

          but guys only 23GB High speed unlimited then 2GB , Enjoy AT&T , BingeOn is great for steaming from partners , but if you don’t want just simply turn off , other hand raising Pricing on unlimmted i believe its a bad move for T-Mobile

        • iCrap

          uverse has a 250gb cap though. pretty lame for a home internet connection to have a datacap

  • Ordeith

    Good for Slidefuse. More people need to abandon T-Mobile’s aggressive throttling-with-clever-marketing.

    • Deihmos

      T-Mobile is giving free unlimited video streaming and the ability to turn it off and people are complaining? That’s just stupid.

  • todd

    John demonstrated his stupidity when he said ‘who the f*k are they’ unfortunately the reputation fell into the mud.

    • John

      Yes. Before last week I had no idea what a lying scumbag this John Legere guy was. I knew people liked him, that he was a narcistic megalomaniac who took severely exagerated credit for things, but I didn’t know just how much a sh1tty person he is.

      And the crazy thing is, he and his employees just keep on lying to us. Even yesterday they were still lying.

  • almost_happy

    Hulu and Netflix both stream free and fine and clear on my Galaxy S6 for my daughter, so what is the problem? From what I know the program is free for video content providers to join – they just have mark their packets with certain standard way. Again, don’t see a problem.