T-Mobile kicks off iPhone 6s, iPhone 6s Plus pre-order shipping process

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If you were dedicated enough to get your iPhone 6s or iPhone 6s Plus pre-order in early, you may want to check your inbox.

Several TmoNews readers that pre-ordered their iPhone 6s or 6s Plus last weekend are getting shipping notifications and tracking numbers this weekend. The shipments are being sent overnight, but note that you probably won’t be getting your phone early in the week. Apple instructs FedEx and UPS to hold deliveries of its new iPhones for future delivery so that they hit customers’ doorsteps on the day that the new models actually launch, which in this case is September 25.

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One other tidbit that’s worth mentioning is that iPhone 6s and 6s Plus pre-orders that are heading to New York or Philadelphia might end up being delayed (via MacRumors). Pope Francis is visiting New York City on September 24 and 25 and then moving to Philadelphia on September 26 and 27. UPS has posted an alert that explains that during Pope Francis’s visit, there will be no pickups and deliveries available in select ZIP codes. Only limited areas of these ZIP codes will be affected, depending on which streets are closed, but this is still something to keep in mind if you’re in one of these cities.

Here are the ZIP codes that UPS says will be affected:

New York (September 24-25):

  • 10001, 10007, 10017, 10021, 10022, 10023, 10029

Philadelphia (September 25-26):

  • 19102, 19103, 19104, 19106, 19107, 19109, 19123, 19130, 19146, 19147

If you’re located in one of the affected areas and you’re concerned about your phone being delayed, you likely have the option of having your phone delivered to a UPS or FedEx store or facility and picking it up yourself.

Thanks, John, Sydney, Miguel, Mike, and everyone in the comments!

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  • john bones

    Hah. I ordered the 6S plus 64gb in Rose Gold. 9/12 at 9:00am EST.
    My shipping ETA is 10/2-10/16. I called TMobile and the rep was shocked about the backorder, since I ordered the first day of preorder.

    • Michael Cohen

      I received the same exact message, I was going to ask has anyone got charged and their shipping info that pre-ordered the 6s+ 64gb Rose Gold! And, I too ordered the day of launch and signed EIP as soon as I got it!

      I’m hoping that this is a generic email that T-Mobile sends out because in the message the order number was wrong! After looking at the message I verified thru the CSR that my pre-order did go and they said it did, I looked at my EIP which was good and I checked my notifications of activity online and all is verified the pre-order of the 6s+ Rose Gold is good.

      I hoping and praying that T-Mobile wouldn’t do us dirty by not having a certain amount of 6s+ 64gb Rose Gold pre-orders available and have us order anyway knowing eventually we’ll get them! John Legere I’m hoping that’s not the case!

    • Michael Cohen

      I received the same exact message, I was going to ask has anyone got charged and their shipping info that pre-ordered the 6s+ 64gb Rose Gold! And, I too ordered the day of launch and signed EIP as soon as I got it!

      I’m hoping that this is a generic email that T-Mobile sends out because in the message the order number was wrong! After looking at the message I verified thru the CSR that my pre-order did go and they said it did, I looked at my EIP which was good and I checked my notifications of activity online and all is verified the pre-order of the 6s+ Rose Gold is good.

      I hoping and praying that T-Mobile wouldn’t do us dirty by not having a certain amount of 6s+ 64gb Rose Gold pre-orders available and have us order anyway knowing eventually we’ll get them! John Legere I’m hoping that’s not the case!

    • Apolinar Zaragoza

      Same shipping date for me. On the same order I ordered mine earlier too. The 6s plus gold from Apple I ordered shows delivery date on the 25 I should have just ordered both from Apple.

    • JE_25

      Rose Gold is going to be the hardest one to get, since it’s a new color and probably not as heavily stocked.

  • JimmyJohns

    I ordered four 128gb Space Gray 6s on 09/12 and 09/14… I was part of the priority for having switched to JOD with a trade in. My orders are marked as shipped and I have tracking numbers for all! And no delays for Miami, lol :-)

  • Chris

    Ordered the 6s Plus Silver 128gb on 09/12 9:00am EST as soon as they started allowing online JUMP upgrades. Still waiting on a text/email update although tracking the order through the website still shows an expected delivery date of 09/25.

    My friend ordered his 6s Gold 64gb on 09/17 and got his shipment e-mail and UPS tracking number last night. He did a JUMP upgrade also.

    I did notice that my order begins with the letter “S” followed by 9 digits, while his is just 9 digits. Does anyone know if the letter represents anything significant?

    • msohail

      Same here .. my order starts with a S and my order status says “expected to ship by 9/24”

      • Chris

        Just refreshed the page on my banking site and it looks like they literally just charged my card for the amount of the preorder. Now I just wait for the system to catch up and give me my order details :). Hopefully yours will be processed by the end of today. Best of luck!

    • CSR2

      all pre-orders start with S

      • Chris

        My friend’s order was also an iPhone preorder but did not have an S.

        • CSR2

          the original orders placed the first night were done manually they might not have been given the S, the preorder status on the tmobile website requires orders that start with S!

        • Michael Cohen

          At time of pre-order do you know if there were a certain number of 6s+ 64gb Rose Gold available or no?

        • Jenny smith

          My order starts with a W and then the digits whats the W for?

        • CSR2

          no it was known to anyone placing orders and i doubt management knew, we just anticipated it being the must popular color , at start all devices were available to be received by launch. hope that helps

    • Maynor

      S represents upgrade, meaning no new line.

  • Larry

    I ordered a 64gb space grey 6s on Saturday morning 9/12 and got a UPS notification that it will be delivered tomorrow 9/21. Rerouted to a UPS store and hopefully I’ll be allowed to pick it up tomorrow.

  • Van Steel

    Ordered two 64 Gig 6s Plusses as soon as preorders opened (Space Gray & Rose Gold). Have tracking # for Space Gray version. Rose gold version still says “Being Processed”. When I attempt to view tracking info for the gray version UPS doesn’t show any details yet.

  • msohail

    Ordered midnight and found out in the morning that my order was placed for an iPhone 6 plus and not 6S plus .. went to the store and got it fixed but got a different order number still waiting for shipping info.. my order status says ” Expected to ship by 9/24″

    • Myl35

      Ahhhhh you should’ve left it how the way it was. Mine did the same thing and it was changed back to a iPhone 6s In that 24 hour period T-Mobile asks to give. I had printed out everything as things kept changing. Hopefully you will get yours on launch day

  • Paul

    Not ordering one myself, I’m not a fan of iDevices, but knowing how the systems work I’d tell everyone to be patient. It’s a computer system and a LOT of people are jumping on to order.

    Hopefully there are no issues with Magenta’s order system.

    • If you’re not a fan why are you here commenting or showing interest? Just curious.

      • vahdyx

        Why do you care? People can’t post on public sites about their opinions on iDevices or Android devices?

        In my opinion it stupid to waste your time asking this question. What do you gain?

        • Read your comment, then go stand in the corner.

        • Jeff

          You’re so stupid. This is an open website for everyone. He can comment whatever opinion he wants to. And no one needs to be a fan to “show interest”.

        • Wow, you’re are calling me stupid? lol, name calling huh? What are you 5 years old? Grow up! I like how people on here always try to jump in and defend another person, but you like all the rest can’t get your point across without acting like a little kid. Name calling over the internet, how original. It’s funny…the person I said it to, didn’t even respond like you and the other immature person. Get over it.

      • Paul

        Fair enough.

        I’m not a fan, but I’m not a hater. I come to read the articles and the posts because I’m a T-Mobile fan.
        I even said a positive comment, “Hopefully there are no issues with Magenta’s ordering system.”

        I also don’t preorder devices so it’s informative to read other’s experiences in case i decide to try the system out.

  • tyelisha

    Okay i ordered a iphone 5s gold on 09/14/15 and my order still says its still being orocessed whats the issues?

    • Bryck

      There’s probably a couple million people that order before you.

    • Chris

      Welp, hopefully you truly wanted the 5s and not the 6s. If you ordered the 5s I’m sure you would still experience a delay since the warehouse crews are overwhelmed with the new preorders.

    • Tmo1082

      Call some local stores in your area and cancel the order if the local stores have it. I think the price already dropped so might even save money by doing this, but don’t wait in case stores aren’t getting replenished.

  • Got my tracking number early this morning, I’m in the ATX.

  • Bryck

    Lol, I ordered a Motorola x pure last Sunday, the expected delivery date is Oct 2. Please people be patient, you’ll get your Iphone regardless if it’s on the day of the release date or one, two, or three days after it, as long as you get it, it’s all that matters.

  • Sean Gorelik

    Ordered 2 for both lines in the wee hours of the morning, signed EIPs, but didn’t get any dates. Contacted CSRs via telephone and twitter. But haven’t gotten a clear answer. Not JoD, but regular jump, and 2 order numbers starting with 2248XXXXXX. No emails yet. Not knowing is the worst part!

  • john

    I am still waiting for tracking number for my galaxy s4 and Iphone 5S for 2 lines.

  • vahdyx

    Nothing yet for me. I ordered the 6S+ Gold and the 6S in Rose Gold. I’m in Colorado and ordered it at 1am MST or 12 PST. I was “the first” call of the night for my agent. Hopefully that means something, but she stated that there was issues with the system at that time.

    • Patricia

      You might want to call tmo on this order. We had the same issue and found out their “system” issue did not process orders and left them as “drafts”. We even had to get in contact with customer relations to get our order processed. It was a nightmare.

      • Patricia

        But if you got your e-sign form you are good. :)

  • Rupesh

    Looks like I will be getting the devices delivered to me tomorrow – this is what UPS says on their website when I track. Let’s see if it’s true

  • Tim Moore

    Ordered mine at noon-ish on the 12th and have my tracking number. Got the 6s 64gb space gray. I don’t expect any issues with that one. If I don’t get it Friday here in MI, I’d expect it Monday the 28th.

  • Mike Palomba

    When I check the tracking it just label printed but I have one day shipping so maybe it’ll come sooner. Probably won’t show up until Friday but I can hope lol

  • Hiro

    I got notifications that my three phones should be shipped by the 24th. Two of those were preordered at 4 AM Eastern via phone (after an hour hold time) for JOD on the 12th

  • I just checked, one 16gb rose gold and one gold 64gb.. still says processing..I suspect gold and rose gold will be the last shipped

    • Tmo1082

      If you ordered two phones phones in the same order and one goes on back order you wont received either phone until they can ship both.

      • both phones have a separate order number

      • Michael Cohen

        At time of pre-order do you know if there were a certain number of 6s+ 64gb Rose Gold available or no?

        • no im sorry , I never asked. wife is content with the 16gb

        • Tmo1082

          T-Mobile and Apple wont say I found a expectation document of T-Mobile website on the 6s page by the price on T-Mobile website

  • Jason

    Damn pope. Wish he would just stay in Cuba.

  • I’ll just leave this here: wp. me/p2H7sE-2LG

  • LE119

    Would anyone know why my pre-order status went from “Being Processed” to “Kept on Hold”? What does that mean?

    The other order status page still says an expected date of 9/24

  • BillSmtty

    Got my UPS track number today, but status said ship label, I believe. Expecting Friday, any sooner is just icing on the cake.

  • Prode

    Got my tracking number yesterday. UPS My Choice says it has not been picked up yet but shows a estimated Delivery Date of 9/21/2015. So I wonder why it says that if apple won’t let them delivery until the 25th.

    • In to see if it really comes in. Let’s us know

    • Marc Gayle

      Same here. Estimated time is between 4-7. I guess we will see

    • Loren LaNita

      I received my UPS tracking number on the 20th. Went to check out the delivery date via UPS my choice and it gave a delivery date of Tuesday, September 22nd….I sure hope this is true!

      • Prode

        Yea Mine still shows 9/21 today, but it also shows it has not been picked up yet so i am not sure how it would be today. Maybe if they pick it up today, it will be here tomorrow. Also after reading that apple tells fed ex and ups to hold iphone orders until the 25th, I wonder how they would know you ordered a Iphone 6s. T-mobile doesn’t put anything on the label about what phone you bought.

  • vinnyjr

    I ordered a 6S plus in silver with 128gb of internal storage, ordered it Today, Sunday the 20th at 7:00am, received my confirmation and it stated will have it on 25th. I’m thrilled. Now where is that damn delivery truck?

    • Arbi

      this, doesn’t sound right because the process is if you called tmobile, you must sign the contract and return it to them, and they send the signed contract with “order number” to the warehouse. warehouse goes by order number as they received. so you may get a wrong phone (6 instead of 6s) as they gave you shipping confirmation this quick :) I know this process because I know some people who are working there!

      • blakedunc235

        I got my contract over email while in the store for the 6s 128 and 6s+ 128 not even a minute after I preordered mine on the 12th. I signed it and sent it to them and that was it. They even gave us the 128 on both for the same price as the 16GB (no $199 up front nor on the backend). I thought that they were lying at first until they printed everything off where it said 398 due up front and then it said 0 due after the promotion.

  • Arbi

    I’ve just got charged on my credit card. My order was on Saturday 12th, 2 AM (they messed up my order and I had to place another one on 14th but they said I wo’nt loose my place). I ordered iPhone 6s Plus Space gray 64 GB on JOD.

    • Bryanstorm

      Same happened to me! But it doesn’t say it has overnight shipping just ground, so Idk what’s up with that, but my card did get charged. Hopefully receiving it friday.

  • Angela

    I just got charged a while ago. No shipping info yet but hopefully it will show up on UPS soon.

    • Angela

      Order was a Space Gray iPhone 6s Plus 128GB

  • KrispyKrink

    My card was charged around 12 hours ago but still no shipping confirmation yet.

  • Dark enV

    my card was just charged, still not seeing any shipping confirmation for my device but 4 of the total 6 I have ordered for my plan are labeled as shipped on the site, have a tracking number for one of the phones but I’m imagining all shipped together since they’re going to the exact same place and were all ordered at the same time.

  • TBN27

    My card was charged, and I got a tracking number. I live in NYC and my Zip code isn’t affected. So I expect to see the device tomorrow or Tuesday. If not, then patience is a virtue

  • brybry

    I got my tracking info with the expected delivery of Tuesday.
    coming in two separate orders because they couldn’t process all 5 of my lines all together.
    5 x 6s 64gb rose golds.

  • msohail

    Finally .. got my tracking but none of my cards have been charged. 6S Plus 128 GB Gold.

  • Jenny smith

    My card just got charge and my order says prepering for shipment 9/25. When will i get my shipping email?

  • kclb

    k. looks like I got the temp cc auth from tmobile on my cc today… 9/20. hope to get email soon with my tracking info. ..

  • Larry Griffin

    i checked myTmo and my order status says ship and provides tracking number and everything!! tPreorders this year were much better than last year

  • Cam Fas

    Card just got charged

  • card was not charged yet, but just looked and see the phones are marked as shipped.. but no tracking numbers… very weird

  • StaceyMJ86

    Have anyone with Rose Gold 64gb 6s+ shipped yet? I see a lot of the Silver, Space Gray and Gold 6s+ shipped already. I see the same thing on another forum I’m apart of.

    • Larry Griffin

      There’s a huge delay for rose gold 6s+….even T-Mobile is reporting that new orders for it will be fulfilled in early November http://explore.t-mobile.com/shipping-dates

      • StaceyMJ86

        I preordered mine on 9/12 at 2:59am EST, so I thought that would make a difference. The rep I spoke with this morning said this:

        Great question, Stacey! The available inventory can change, impacting the status of your order. As soon as your order is fulfilled, you will get a notification. In the meantime, you can stay up to date on the current status of your order, here http://t-mo.co/1yWxPpM *JenW

    • My two devices say shipped and its one 6S+ gold 64gb and 1 6S+ rose gold 16gb.. Looking at the list Larry just gave they both say 3 weeks or more.. So hmmm IDK

      • StaceyMJ86

        I don’t have a new order. Mine was preordered on 9/12 at 2:59am, so my fingers are crossed.

      • CSR2

        Larrys list is for new orders being placed . it’s not a timetable for existing orders, only tmobile reps have access to order expectations for these orders or using your specific order # to pull status.

    • Nancy Larson

      It says mybrose gold one is being shipped…i was charged for it

  • Damian

    Calm down. NO one is getting a phone before the 25th. UPS hasnt even picked up the phones yet. They will hold them in their respective regional hubs and be delivered on the 25th.

  • blakedunc235

    Im in the same boat here. Ive got a 6s+ space grey 128 and a rose gold 6s 128 and we preordered with Jump on demand on the 10am as soon as the local tmobile opened its doors. we were the first ones in too! From what I read online was that Jump orders were put in fron t of the line, and that was from tmobile themselves. I mean right now my order status says “Expected to ship by 9/24/2015”. Im really hoping that I get it a day early like I have with every other preorder that Ive done with tmobile. Im not too worried though, I have faith that tmobile wont drop the ball. I’m sure they know that the other carriers are waiting for them to mess up somehow

    • CSR2

      theres no tmobile dropping the ball, at this point its on ups, i wouldn’t worry about your order or others shipping details, no one is supposed to receive the phone before the 25th, regardless of their tracking #’s . if they get them early its on their regional ups not tmo. if all of your post is correct your phone should be on time.

      • blakedunc235

        thats not what I meant. I should’ve elaborated more. I meant like how a couple people who had their orders in and then it was cancelled. I know that its fairly late for them to do that but the fact that it happened to some people has me checking on it once a day just to make sure its still there

        • CSR2

          completely understand, has been some confusion but can tell for a fact, as long as your card doesn’t have trouble being charged you will be fine, even if your order had missing info as some have we are able to resolve those without them losing their place. keep checking for assurance, but you should be fine!

      • blakedunc235

        I actually just got my tracking # in a text so i guess I’m good to go

  • rwmgd2

    I received shipping notifications for three of my four preorders. 128GB 6S Rose Gold, 128GB 6S Silver and 128GB 6S Space Grey all have tracking numbers. I did not however receive a notification for the final phone. A quick check of T-Mobile.com shows my preorder of 128GB 6S Plus Space Grey is on Backorder.

  • CSR2

    the shipping times on our website are for new orders being placed, everyone’s order is still considered backordered until launch, even if you got shipping #’s youll be fine, long as they were done in same time frame.

    • rwmgd2

      I just received an email not five minutes ago stating the final order was shipped. This go around for iPhone orders is going way smoother than in the past!

    • Don

      I ordered a 6S plus 128 space grey on the 12th and entered manually by account specialist on the 15th. Still back ordered and no charge yet on my card. Do I need to be worried?

      • CSR2

        It will say back ordered bc it hasn’t officially released , you can track ups reference with your mobile number , but to my knowledge and was told any orders done incorrectly on the 12th were fixed in a way where your place in line shouldn’t be affected. Hope that helps!

        • StaceyMJ86

          I haven’t received any texts nor emails from T-Mobile I preordered on 9/12. Online I see expected shipping date 9/24. I shouldn’t be worried about receiving my device on launch day?

        • CSR2

          Have you received the electronic signature document? As long as that’s done and signed there are no worries

        • StaceyMJ86

          Card was charged yesterday evening and shipping label was created last night.

        • CSR2

          perfect get ready

        • Don

          Thanks for the info. I tried tracking by reference with my celphone number. Nothing found yet.

        • CSR2

          Don’t be discouraged by that it really has only shown consistency with mobile # for the apple.com preorders !

  • mcbenz

    My space grey order has been fulfilled but my rose gold hasn’t.

  • huura

    I already got my 6s delivered!

    • Lies.

    • Cam Fas

      Not buying it

    • Darlene Ruiz

      Really? When did you place the order?

  • Was there a free memory upgrade for those who preordered on the 12 ? I was just told that by tmobiles Twitter account via Dm.

    • Dark enV

      Yes from what I understand they offered it for the first 2 days of preorders. Got all 5 of my lines to get it.

    • Sam Samuel

      Only for customers who previously had Jump on Demand with the AMPED promo, not for new Jump on Demand customers. Had to speak with T-Force for clarification on that.

      • Julie Phan

        Wait what? I have the JOD iPhone 6 jumping to 6s plus and preordered within the first 30 minutes – I didn’t get a memory upgrade.

        • that sucks. I ordered 3 iPhones with the memory upgrade. That’s $600 bucks I don’t have to pay.

      • i spoke with them now and was verified that I in fact had jod and was entitled to the memory upgrade.. they said they are redoing my order with the appropriate upgrades and will call me later.. they promised i do not lose my place in line even though my shipping labels were already created

  • Arbi

    I just received tracking number via text from tmobile and an email for confirmation of lease agreement on “Jump on Demand” $32.70 and device IMEA number iPhone 6s Plus – Space Gray – 64GB.

  • Luke

    My card was charged over 36 hours ago but it still says my order is processing. :( I hope i get my phone Friday. My Note 3 is on its last leg.

  • Oscar Perez

    I got a text I was going to get mine the 24. I’m guessing jump on demand have first priority?

  • David J Delgado

    I was charged last night, and when I went onto UPS and checked tracking by reference number (your phone number, sans dashes) it shows as label done, but not picked up yet. Looking good so far!

    • I was told by a rep nothing is leaving their wherhouse until wed

      • Prode

        No rep knows that unless it is a rep in the warehouse. There is no docs saying this within t mobile. It may be True but it was a rep telling you something to get you off the phone.

        • I said the same thing to her and her response was that she received an email around 1est addressing the impending calls that would be coming in from those who see tracking numbers thinking there phone is coming tomorrow. She said all they are, are tracking numbers. That the labels are not even attached to boxes yet

        • Prode

          I guess there is always a chance but you never know. Why would tmobile send ppl texts/emails that your phone has shipped and not ship it still for a few days. I guess you never know. I would not be surprised by this but it just causes peoples telling ppl that your phone has shipped but it really hasn’t for a few more days.

        • Legererocks

          @Prode is right. We know as much as you do in regards to the warehouse:
          Source I am a rep

        • Pat

          no thats wrong they can’t just make labels and not have it on a box. its just plain dumb they are shipping all phones to your local fed ex or ups and will hold them there for delivery on the 25th. honestly just read this article right above this comment thread. its there and in most tech blogs about the shipping of the iphone 6s. not saying at all your dumb. but it just not logistics logic to do such a thing it would be hell for when the time comes to place labels on packages for who’s labels were printed before imagine the chaos! lol but yea no worries if you got your tracking number just know youll get your phone no later than 25th even if it says earlier but also keep vigilante some do slip thru for early delivery. just saying that rep is lying hardcore..

        • ive had a tracking since sunday and it still shows label created with no movement.. so i am inclined to believe the csr

      • David J Delgado

        I can believe that, but if it leaves Wednesday, then a lot of people will get them Thursday. That’s something thats happened before, as I’ve seen people get their iPhone a day early.

        • yup, i got mines a day early last year

  • Jon Walker

    Ups shows mine to be delivered today. Doubt it but never know I guess. Silver 64s plus

  • KrispyKrink

    Finally got ship notice last night around 9pm PST; charged yesterday at 11am PST. UPS shows that the lable is printed and that’s it. Should be moving in their chain tonight as a slew of UPS planes are scheduled to depart China in about 4 hours.

    • brybry

      I checked mine~ UPS says it won’t be delivered on until the 25th.

  • they screwed me.. on JOD since day one.. did me and my wifes upgrade on the 12th.. they sent me an email with tracking for a 16gb and 64 gb.. Im pissed.. i should have gotten memory upgrades on both as part of their promo..

    I called and spoke to a csr whom escalated the case and says I am right and will be called later today or tomorrow morning.. assuring me that I will not lose my place in line.. Im so agrivated

    • msohail

      There was no promo for memory upgrades… don’t be pissed that you assumed you will get a “free” memory upgrade after listening to rumors.

      The only memory upgrade promo from T-Mobile was for Samsung Galaxy devices

      • That is wrong. It was confirmed by the csr. It only supplied to those who were on jod already and ordered on day one.

        • msohail

          Nope .. you understood wrong. If you were on the promo for $15 then you keep the same rate with the upgrade … if you wanted more memory then you pay the difference which is $99 for 64GB and $199 for 128GB.

          so in the end if you want a 64GB you pay $99 upfront and $15 a month for Lease.

        • Prode

          This isn’t 100% right. I bought my 6s plus 64 on the 12th. I was a amped customer that bought 16gb 6 plus thinking that I will just pay the extra 100 when I upgrade to the 6s plus. I was charged nothing up front when I ordered my 64gb 6s plus and was told that I would still get my new phone for $15 a month. I was asked a number of CSR reps about this and all have said that I will get a credit on my bill to make my phone $15 a month. So in turn I am getting a 64gb for the same price as a 16gb.

        • msohail

          Yes the credit is only to make it $15 a month .. ohh and for the 6 Plus it was $19 and not $15 .. so if they said $15 then the csr was wrong… you will be charged $99 for the memory upgrade soon.

          iPhone 6/S = $15
          iPhone 6/S Plus = $19

        • Prode

          No they are giving a higher credit to get you to $15 or the $19. The reason they did this was because the ppl that bought a 64 or 128gb phone before did not have to pay any money up front for the new phone. What they paid up front for the 6 was given back to you to be used up front for the 6s. The system did not know this and just give everyone that was a Amp JOD customer $0 down. So T-Mobile is just giving all of them credits to get them to $15 or $19 a month. This worked for anyone that bought a 6s that was 64 or 128.

        • Gseltj

          I have JOD amped. 2 of my phones were 16GB and the other 2 were 64GB which I gave a down payment for back in August. When I called on 9/12 to upgrade I did all 4 lines for iPhone 6s 64GB. I did not have to put any money down (at any rate if would have been for 2 lines) but I am a bit weary about the “credit” that I will receive next month to bring it down to $15 again. I called 611 yesterday and spoke with 2 different reps. One told me that they would adjust the bill credits to make the payments $15 per line, the other rep told me that since they did not charge a downpayment right away that the $99 is being spread out over 18 months. I guess I will have to wait to see my bill.

        • Gseltj

          Did you get an e-mail with a modification to the JOD agreement yesterday? It shows the monthly payment per phone to be $34.54 now. Before it was $27.08 and with the $12.08 bill credit it was $15.

        • I was under the same impression until the csr told me I was right and is correcting my order

        • Dark enV

          You are incorrect, if you were on the JOD plan for $15 you also got a free storage upgrade if you preordered within the first 2 days, so if you had a 16GB model you got 64GB at no extra charge and no money paid upfront. What they’ll do is give you more credit on the monthly bill to cover the $100 price for upgraded storage. I have 5 lines on my plan that are on the JOD $15 promo and all got the free storage upgrade and I paid nothing upfront and I have been assured by 5 different reps that their payments will still be only $15 and $19 for the Plus model I have.

        • brybry

          Yep I got in too. I had 5/6 lines from my family plan on the 15 JOD plan. They all getting 64gb

      • Anthony Colonna

        I was told the same thing. I ordered mine on the 12th as a JOD upgrade. Knew nothing about a memory upgrade. Order the 128GB and told I didn’t have to pay anything up front. Later, I got a call from T-Mobile. They told me the first person never placed the order and she took my order again. She asked for credit card for the $199. After I gave it to her, I mentioned that the first person that took the order said that their was no upfront charge for the memory upgrade. She put me on hold and came back with her supervisor and said that was right and their was no upfront charge promotion. She nor supervisor were able to change it in the system, but that they would escalate the issue to business. She told me not to worry that if the $199 was on the lease agreement, but it would be removed. Not concerned either way because one way or another you have to pay that charge…either up front or in the end. The lease agreement did contain the upgrade. Never heard from anyone else, but the promotion did exist for people currently on a JOD.

  • Jose Campos

    are the origin of shipment all from CHINA?

    • msohail

      This is what my Tracking says From: T-MOBILE LDC UPGRADE LOUISVILLE,

      KY,

      US

      Shows delivery date of tomorrow but i think it will change to the 25th.

      • Anthony

        Does ur say shipping label created order processed ready for ups or was it picked up?

        • Prode

          Fine says the same thing to what msohail says and it says rdy for ups pickup

  • phxpaul

    late last night I got an email that was a notification of an update to my financing agreement (jump payment) When I looked at the attachment the only thing that looked new was the inclusion of an IMEI number :-)

    • Simon Son

      I got that update also. My first payment due date changed from beginning of October to beginning of November. Probably so I wouldn’t have to start payment on something I don’t even have yet.

  • Jesse Anthony

    Preordered iPhone 6s Plus 64gb Rose Gold 9/12 but my card hasn’t been charged yet. Received an email saying my shipment should leave 9/24. hmm

    • Kevin Thomas

      Got the same iphone 6s+ 64gb rose gold on launch day at 3am EST and i was just charged like 15 minutes ago….rep on the phone earlier tried to tell me i wont receive my phone until November. Glad I didn’t cancel my order.

      • Prode

        The receive in Nov is for the ppl that order right now. That rep isn’t reading the doc right.

      • Jesse Anthony

        My card was also charged about 15 minutes ago. What I noticed on the order status page it keeps jumping from being processed to SAP backordered and back to being processed. Weird.

        • Angel

          I see that too, it keep switching. My card was also charge. As long as I know I will get it by Friday I’m not even gonna worry, I hope I get it sooner like Wednesday, thursday.

    • Michael Cohen

      Please let us know if that indeed happens! So far no one has reported that their 6s+ 64gb RG is on its way, got charged or received a tracking number! I’m starting to think that T-Mobile did something fishy, if I could attach and image here you’d see exactly why I’m saying what I’m saying!

      • Jesse Anthony

        My card got charged a few minutes ago. Hopefully get a tracking number later today or tomorrow.

      • Ris

        I was charged a few hours ago for my 6s plus rose gold 64 gb. No shipping info yet

      • Pat

        Looks like a carriers even Apple are dallying rose gold models. Been Googleing this most of the day. I ordered on the 15th but mines 6s plus space gray. And got shipping info and charged

        • StaceyMJ86

          I just got charged for my Rose Gold 64gb 6s+!

        • state

          My card was charged today for my RG 64gb 6s plus.

      • Zoey Strouse

        I preordered my 64GB 6s+ RG at around 9AM on the 12th, and I just got an update saying that they weren’t expecting it to ship until between 10/2 and 10/16. That’s BS. So people are getting confirmations that theirs will ship earlier, and mine wasn’t even 12 hours in?? hmm. awesome….

        • Prode

          its because you pre ordered the RG. The RG is the one that most ppl want and it seems is the one that has the lowest stock.

        • Michael Cohen

          Those are the same exact dates I was send.

        • Michael Cohen

          I don’t know how true this is but I just got off the phone with T-Mobile and the CSR told me as long as you ordered on the 12th and signed your EIP within the 48hrs everything should be fine and you’ll receive the phone on the day of launch; the 25!

          We’ll see!

      • Angel

        I bought the rose gold 64g plus on Sept 12 with Jump, my card was charged today and the rep told me it’s preparing for shipment and i should receive tracking by tomorrow and will get it on friday. So excited, was getting a little nervous

      • StaceyMJ86

        Got my tracking info for my Rose Gold 64gb 6s+! Of it said delivery by today but I know I’ll get it on Friday.

  • kclb

    Randomly checked my tmobile and showed me the tracking info via ups. Looks like they prepping to ship.

  • kclb

    K. Tmobile sent me the email that it’s on the way…..

  • 909RiverRat

    Ordered my 6S Plus 128GB Space Gray early 09/13, credit card charged 09/20, My T-mobile shows shipped 09/21 and I received my tracking info. Just waiting on UPS to pick it up.

  • Pat

    got all my info in says delivery expected for tomorrow but from all these blogs and news feeds I see they will be held till launch day.. space gray 6s plus 16gig no hurry though in mean time while I wait I noticed watchOS 2 finally released. and looks like a big update. so far its taking an hour to download to my watch.. #applefanboyforlife

  • Iman21

    I pre-ordered mine on the 15th from T-Mobile (a Rose Gold 16 GB) and originally I think it said it’d ship in 2-3 weeks. Any know if there’s a chance it’ll ship sooner since a lot of the earlier pre-orders are shipping early?

    • Iman21

      If T-mobile charged my card, does that mean they’re going to ship it soon????

      • Larry Griffin

        if ur card was charged it should ship soon

      • Pat

        It will ship. And 99.9% Shure your getting it by the 25th release day! Welcome to the club! I’m so damn excited!

      • blakedunc235

        yeah mine was charged yesterday and I got the tracking number along with an email sayiong its being shipped as well.it said a delivery date of the 22nd, but I doubt that Ill get it early

    • Raf Soriano

      I pre order Iphone 6s silver 64 gb but i only received text message that it will ship on 24 but still its shipping label created and my card is charge already since monday so finger cross hope i receive it on 25th

  • Chilehead

    Pre-ordered Rose Gold 6S the morning of the 12th and on the web site it shows PartiallySAPBackOrder. The phone was supposed to be a gift for my daughter’s birthday :(

  • Jesus Ibarra

    I ordered an iPhone 6s gold which is ready to be shipped but I also ordered an iPhone 6s Plus rose gold and it’s not available to be shipped until October 2nd or October 16 but it says that neither are able to be sent until both are available :(

  • Cam Fas

    Someone just got a rose gold delivered early and geek benched the heak out of it here is the link http://9to5mac.com/2015/09/21/iphone-6s-arrives-early/

  • Cam Fas

    The geek benched 6 model just did a benchmark higher then the tri core apple air2 this thing moves

    • blakedunc235

      you got yours?

      • David J Delgado

        Someone in San Diego received their 6s early. The young lady benchmarked it and stuff.

  • cellularcrazy09

    Card was charged at 8pm last night (Monday) and got my shipment notification at 6am this morning. Yay!! So excited for my iPhone 6s 64GB in rose gold!!!

  • Mike Register

    Ordered 6s Plus, 64 GB, Space Grey, on 9/12, 7:00 am EDT. Got shipping text from tmo at 9:54 a.m today (22 Sep). Worth noting that I am Jump! customer and have been with tmo forever (18 years). I believe my loyalty has been rewarded on more than one occasion. I got the 6 on release day, even though I didn’t order until 19:00 on launch day and was not a Jump customer at that time.

    • David J Delgado

      I ordered mine a few days after launch and mine was prepared for shipping on Sunday night. I think that T-Mobile is just on their game this time around more than anything else.

  • Jomayda Torres

    Why?? Why didnt i preorder on the 12 :( I preordered iphone 6s plus rose gold 64gb on 9/15 and it says until Early November! so depressing

    • Insp

      First world problems LOL ! !

      My Space Grey 6S Plus 128 will be here Friday :P

    • Tommy

      Apple will have some at there retail store

  • Jose Campos

    II officially order my phone on 9/14 because 9/12 there was a system hiccup and my order never processed. I found out yesterday that I received a tracking number and today I got a text regarding it. I ordered I phone 6S plus, 64GB Space Gray, Jump 1.0.

    Just waiting patiently on the UPS system to update.

  • Nancy Dias

    i ordered the iphone 6s plus rose gold 16gb on the 12th at 8:45am and my shipping says 10/2-10/16 wich is bullcrap because i know people who ordered on the 15th and are getting theirs on the 25th. i asked them about it they said first come first serve basis. my ass. theyre obviously shipping and favoriting the people who signed up through jump on demand first.

    • Dal

      T-mobile announced that the JOD customers would be first priority in getting the new iPhones. They state it on their website.

    • msohail

      Nancy .. JOD customers get the priority .. that was part of the promotion.

      • Nancy Dias

        ohhhhh ok i didnt know that. whoops

  • AJ

    Anyone else still have “UPS shipping label has been created” on their tracking info?

    • msohail

      same here .. i think this will change on the 24th and the phones will be delivered on the 25th.

    • Same here. Was told Wednesday is the day that ups actually pics them up.

  • Glori

    Item: Apple iPhone 6s Plus – Rose Gold – 128GB
    Status: Expected to ship by 09/24/2015

    I ordered on 9/12 at 4 a.m. est. I haven’t gotten a tracking number or a charge on my credit card. Anyone else order my model around this time getting something different?

    • anushka

      I ordered the almost same thing at the same time as you and haven’t got my tracking number.

      • Glori

        Hopefully we hear something soon!!

  • Nancy Dias

    did anyone get an october shipping date but theres is already shipped or preparing to ship? or has your card been charged?

  • Tom

    I preordered the 12th at 11am PST. 1 64gb RG Iphone 6S +. New Jod Customer coming from Jump. I got my tracking number and will be here Friday. Im never staying up late again. Waste of time. I did it last year and was delayed. This year I was late and getting it on Launch Date!

  • Mr. Mister

    Item: Apple iPhone 6s Plus – Gold – 64GB
    Status: Expected to ship by 09/24/2015

  • Mike

    I ordered the iPhone 6s Plus 16 GB Space Gray on the 19th. Was told 2-3 week delay. My credit card was billed yesterday and got order number. Nothing else yet.

  • Helena Nguyen

    Ordered my iPhone 6s Plus 9/21 and it change to “Shipped” today, but UPS hasn’t received it yet. Also a JOD customer for T-Mobile. Hopefully I get it within the next couple days.

  • Chadwick

    T-Mo Washington employee here. There is unfortunately no chance that any of T-Mo’s customers will actually get their phones before Friday. Every box (as you’ll see Friday) has big, explicit directions to not deliver/ release until Friday. T-Mo retail stores are not receiving their demos and inventory until Thursday. Those boxes are marked for that date. The SAP system actually shows that the demo phones and store inventory have already arrived to the local UPS hubs but are not allowed to be picked up/ delivered until Thursday to the individual store locations. John Legere was actually not allowed to receive his own iPhone 6S+ any earlier than Thursday. T-Mo screwed up royally with the iPhone 6 and Galaxy S6 releases and were warned by Apple to not let it happen again. They actually offered to withdraw our pre-order eligibility. Long story short, all of you will get your phones Friday or later.

    • Big Stew Lou

      Finally, someone speaking logically and hopefully puts the silence to the madness to the children waiting for Christmas morning. You will get your phone, when you get your phone.

    • Rif

      I have my tracking number…so is it confirmed I will have it on my doorsteps on 25th?

      • khuram

        yes you will

    • Jose Campos

      So let’s say for better judgment. For those that have on
      your site expected shipment date 9/24, already been charged and have a tracking
      number, ca we assume that we have a high possibility of receiving the phone
      Friday on release?

    • Kevin Thomas

      Makes sense but this wouldn’t be 100% correct. If that were the case than AT&T should never be allowed to sell iPhones. They delivered an iPhone 6s 4 days early on MacRumors. T-Mobile is probably being careful keeping the pre-orders on hold until the 25th. If Apple were doing this than AT&T would be in an heep of crap letting a customer get their phone 4 days early.

      • Prode

        but that could be UPS fault not ATT as well. ATT could of said hold it but it fell though the cracks with UPS.

  • Jacqueline A

    I ordered space gray plus 64GB on 9/14… I haven’t been charged or received anything :(

    • Dal

      If you ordered through the phone, did you receive and sign the electronic signature? They send it out and you have to sign it within 48 hours. I would double check and call T-Mobile because they had a lot of problems with the system during the time. I ordered 2 phones on launch, and noticed that the 6s 64gb SG order that I placed first did not show and I called them, and it turns out the order was “made” but never “placed”, so the representative helped me place the order, but she said my spot wasn’t lost. Got my shipping confirm, tracking number and credit charged soon after.

  • StaceyMJ86

    I’m debating if I should have my phone delivered to my local UPS store as I may not be home before 2pm on Friday and will risk not getting my phone. Who have experience having a package shipped to the UPS store?

    • Prode

      UPS will leave it at your door for you if they feel it is safe. If you live in an apartment, most apartments have the rental office pick up packages then. I do believe UPS charges to change the pickup loc to a UPS store. IF you sign up for UPS My Choice you can change things there for free if they let you or you can pay to change things if needed.

      • StaceyMJ86

        I’m more worried about them delivering it to the wrong house as they done twice this year. My neighbors opened my packages and probably sent them back to my house because it wasn’t what they wanted. Majority of my packages didn’t need a signature. I never ordered a phone to be mailed so I don’t know if they need a signature.

        • Prode

          in the past UPS has just left phones at my door step for me, but not sure if T-Mo will want someone to sign for this one.

        • StaceyMJ86

          Do they usually deliver packages in the morning to homes? I know in the past with I ordered for my job our packages arrived in the afternoon.

        • Prode

          depends on the area and where you are at on the drivers route. I get stuff in the afternoon or early evening.

        • StaceyMJ86

          For where it say Leave At, I selected porch. My porch is behind some bushes so you won’t see any packages unless you come on my property. My neighborhood is really quiet and only 4 houses on the block. Do that mean I don’t need a signature?

        • Prode

          yes because you are saying leave it there.

        • StaceyMJ86

          Thank you so much. I’ll just leave it as is and wait for Friday.

        • Manny Mayta

          Need to be Sing….. Unless you Authorize Shipment Release on UPS Website…..

          Authorize Shipment Release gives your UPS driver permission to
          deliver your package by releasing it at your residence when no one is
          home to accept delivery. UPS will make only one delivery attempt, and
          will not obtain a signature upon delivery. A UPS delivery record will
          be conclusive proof of delivery. You accept all responsibility for any
          loss or damage to the package after it has been released. For more
          information, refer to the UPS My Choice® Terms Service Terms, available at the ups.com website.

          Note:
          Authorize Shipment Release will not be available if Leave At
          instructions request a package be left with an individual, such as a
          concierge or office manager. Authorize Shipment Release may be denied
          if the shipper has specified a signature or adult signature is required
          for your package, or in UPS’s sole and unlimited discretion (for
          example, if your driver determines conditions are unsafe).

    • msohail

      I have had them delivered to a UPS store before .. it works out fine .. just make sure you know what time the store closes.

  • john

    so it wasn’t going to be delivered today although UPS tracking shows “label created for shipping yesterday and delivery date of 09/22/ before 3pm for next day shipping”.
    The tracking doesn’t actually shows shipped

    • Josh

      More then likely ups has a hold until the 24th so we get our shipment on the 25th. I too have it showing delivery today but only the shipping label has been made. They are estimating the date from the shipping method which is next daily air. iPhone 6s Plus 64GB Space Gray.

      • Pat

        Same here. Atleast we have shipping labels so that means we have phones!

  • Genecio

    I paid for a year’s worth of UPS MY CHOICE Premium ($40), and have unlimited redirects to other locations including my local UPS Store and now my local hardware store which is literally 2 blocks from my home. Also download the UPS app from the AppStore.

  • UGADawginVA

    Its amazing how Apple is conditioning people to get the latest and greatest…every year…
    I love these Pavlovian responses.

    • Jason

      Its not ‘Apple’ it’s the cell phone industry as a whole. And its not the companies, its consumer buying patterns. I hate to break it to you, but youre dealing with an industry heavily influenced by Moores law. Every year brings die shrinks, more advanced processors, cameras, etc etc etc. If you think its going to end, itll never end, atleast for 20 more years. The smartphone has essentially replaced most of the formerly massive consumer electronics industry, so yeah people are willing to buy a new one every year. But theyre not buying laptops and dvd players and digital cameras anymore

  • Ashton

    I pre ordered mine a while ago, was told by a rep that I’d get mine before the 25th. I know that that wouldn’t happen,
    But my order still says “processing” and I haven’t received a tracking #, do I still have any shot at getting it on the 25th?

    • Pat

      Unless you’re card was charged or gets charged by the 24th I really doubt it. Only then will you receive a tracking number. Sorry

      • Ashton

        I actually pre-ordered and paid in cash for it in store, so who knows. I paid an extra 15$ or so for overnight shipping, so fingers crossed

  • Guillermo Eduardo Ortega-ibarr

    I got shipping notification todayand I have ups my choice it say it will be delivered tomorrow this won’t b the first time though phone get deliver lil earlier

    • Pat

      I got my shiping info on sat. And I was supposed to get it delivered today. But I know it won’t happen unless your info says in transit and out for delivery. I don’t think you’ll get it until the 25th. But hey at least we have that magical and most wanted shipping info. Some people haven’t even been charged yet.

      • Guillermo Eduardo Ortega-ibarr

        So true but by my experience whit tmobile overnight usually I get my traking by 11am to 1pm and by midnight will show on transit we will found out tonight

      • Guillermo Eduardo Ortega-ibarr

        So true hope I don’t miss it am leaving on Friday to Los Angeles

  • KrispyKrink

    Well T-Mobile did mark my order as shipped and gave me my UPS overnight tracking # on Sunday but UPS has yet to even pick it up. But today my EIP on my account page was updated with the IMEI # of the phone. I’ve got no real worries other than my local UPS guys won’t deliver if the truck is already full no matter the priority of the package. So if T-Mobile is going to mark something shipped, it should truly be shipped.

    • Mike Register

      My guess is that the iPhones never even enter T-Mobile’s possession. They probably go from the factory in China, directly to Louisville, KY. UPS Logisitics probably prepared the shipping label at T-Mobile’s direction. The inventory then sits, locked in a secure warehouse, until Thursday. At that point, the packages “leave” UPS Logisitics and enter the actual UPS shipping network, at which point they are scanned and shipping status updates.

      • Steve Park

        You got it Mike, that’s exactly how it work’s. Same with LG and Samsung.

  • desiboy

    I Pre-ordered iphone 6s silver and rose gold on the 14th and today i received the tracking number. When i try to track it, it says label created. Schedule dilevery date 9/25/15. so i am just waiting and i hope to get it friday!

  • john

    just heared that all UPS drivers doing deliveries in major big US cities on Sept 25th will have a a security guard with M-16 machine guys to protect the truck . Those trucks – each of them will have up to a thousand IPhones and they don’t want thieves and robbers stealing anything doing deliveries.

    • Mar

      Are you ok?

    • Sergio Garcia

      lol

  • Michael Cohen

    Finally card was charged for the 6s+ 64gb RG!

    • Apolinar Zaragoza

      Did you get a shipping update? Mine was charged too but still shows shipping between 10/2 to 10/16.

      • Michael Cohen

        Not yet, the both of us will get our phones either tomorrow or Fri! Once they charge your card you’re good as good!

      • Zoey Strouse

        Same phone! I have a pending charge on my card, and I also have the same expected ship dates. From what I understand, CSR says that those dates are just sent out to everyone to cover themselves, basically (they didn’t phrase it exactly the same way). We should have them before Monday, if the rep was correct.

        • Apolinar Zaragoza

          Yeah when I talked to T-Mobile earlier on the week they said by Friday or latest Monday. But the. I got that email and called and they said they didn’t know why I was told a different date so who knows. My apple order still shows for 25 so no biggie.

        • Zoey Strouse

          Ordered from more than one place to be sure, eh? Haha. I spoke to two different reps….one who said they couldn’t see anything and that this phone was on backorder (which we all already knew), and one who said that she could see my card was about to be charged. So this is relieving.

        • Apolinar Zaragoza

          Yeah it was a lot smoother to order from Apple.

  • guest nonstop

    Card charged, UPS label created on 9/19 but still no update. Apple and/or tmobile fail again.

    • Larry Griffin

      shipping labels aren’t going to show anything until Friday cause Apple doesn’t want any info released until launch day

      • guest nonstop

        Stupid policy. Im at home now and exactly on 9/25 I leave in business trip. Coming back in 10 days, so stupid Iphone 6s+ would wait for me ANOTHER 10 days. That sucks.

  • guest nonstop

    Artificial shipping delay is just for one reason: for Apple to exhale bravely “we did ship 10mil in one weekend”. Gosh, who cares? Even wall street dont care.

  • Guillermo Eduardo Ortega-ibarr

    All phone should start shipping Thursday every whit jump should get then Friday all delivers are next day that’s how apple want it deliver will start Friday

  • Jose Campos

    If you have a tracking number and its says ” Order Processed: Ready for UPS” Its because its already packed and on the dock just waiting for it to be picked up by UPS.

    • Guillermo Eduardo Ortega-ibarr

      So true jose but the phone Can’t leave the dock till Thursday

      • Jose Campos

        yup, UPS and FEDEX going to be over worked Friday for sure. Millions of deliveries stateside. Wish they could see outside the box.

  • Arbi

    I have a question off topic;
    I preorder my iPhone on JOD and will definitely change my phone next year for iPhone 7, which insurance should I buy? (I don’t need theft option on my insurance)
    JOD is not Jump and does not come with device protection.
    do you recommend to go with AppleCare+ ($130) ot tmobile ($8/month)?
    the reason I’m asking because I called apple and they say after 1 year, if I cancel applecare+, they will refund partially.

    • Jose Campos

      8×12 = 96 per year
      130/12= 11 per month

      all comes down to numbers and which insurance policy provides the upmost coverage. I have JUMP and when I needed to use my insurance I pay the deductible and get a replacement phone.

      • rwmgd2

        You need to figure in accidental damage costs. If you have a cracked screen then Apple charges $79 copay for the repair. T-Mobile JUMP copay will cost you $200. Thats something to consider. Each has their advantages. Apple does not cover loss or theft however T-Mobile JUMP does.

        • msohail

          i think t-mobile co pay is $175.. not sure if that changed recently.

        • Prode

          it has not changed

  • my cousin and his wife have theirs already delivered (Sprint)

    • Eyesmell Bullcrap

      BULL CRAP. Go TROLL somewhere else tool bag.

      • LMAO.. wow ok.. why do I need to lie ? not really anything new.. a few Att users go theirs yesterday

        • Glori

          LOL

      • Glori

        You mad bro? ahaha

    • msohail

      time to switch over to Sprint?

  • Dom214

    Status updated: Order has been packed for shipping. Expected to ship on 09/24/2015. 6S gold 64gb.

    • Jessica

      I got the same on the 24th but I just open my email n it said sorry we made a mistake ur iPhone 6s won’t be shipped on the 24 it will be shipped on the 25th

      • Dom214

        Hopefully I won’t get that email!

  • Apolinar Zaragoza

    Status update both of my 64gb 6s plus gold and rose gold being shipped and arriving Friday.

    • Michael Cohen

      Same here, congrats!

  • Desiboy

    After wasting 30 minutes, i was able to talk to tmobile rep who could give me correct info. I received my tracking number sept 22, yesterday. When i checked the tracking number today, all it said was label created. So i asked the tmboile rep guy that its 2 days away the iphone launch day but my status only has label created. Then, The guy told me that t mobile has received new stock of iphones today sept 23. so your phone will be sent to ups tomorrow, sept 24, and you will receive it one day shipping which is friday!

    • Michael

      Thank u

  • Willie Doit

    This has been previously stated in many posts.

  • msohail

    my UPS tracking just changed from Order processed … to in transit :) … ETA now shows delivery on the 25th between 3 PM to 7PM

  • My wifes Rose gold 64gb was pushed back to early November after it said it had a tracking number and we got an mail saying it was going out today. I called furious.. they compensated and are sending us a rose gold 16gb for her to use until the 64gb is restocked

    • Jose Campos

      From where are they shipping from, cause mine still say waiting for UPS to pick up.

      • mines says Kentucky

        • Jose Campos

          Damn, so does mine from TMobile LDC Upgrade Louisville, KY and still ahve order processed :(

        • mines says origin scan deliver by end of day tomorrow

      • Butch

        Mine says the same thing (since September 19). I am sure they will get process and we will have the phones sometime tomorrow (excluding Philadelphia/NY that zip codes are effected with the Popes visit).

  • Dell4320

    I had the older 6s 16gb with jump on demand, i upgraded to 6S Plus 128gb.
    I got an update for “Jump on Demand” finance agreement in form of pdf email attachment, it states much higher monthly payment than what I was told when I ordered my the new phone.
    I was told no downpayment, and only 19 dollars a month, was too good to be true, and it seems it was not true.
    The email states that my monthly payment for 16 month is 42.93 and the total remaining monthly payment is 772.53 dollars.
    Could someone please help me make sense out ot this?
    Thanks.

    • Jose Campos

      Bruhhhh, thats almost 1500 for a phone. That’s CRAZY!

    • how the hell did you have an older 6s? did you mean you had a 6? if so you are trading that in toward your 6s correct? if so you will get a credit on your bill monthly lowering your actual payment to 19 dollars

    • noparkang

      Dont worry. They factor in 200 downpayment and tax into monthly payments. You will get a bigger credit each month to get the 19/mo price

    • Lorenzo Emerson

      I called in with same question as you. They have to charge 30 for my 6s plus 64gb. But are giving me 7$ credit every month to lower the payment.

  • Jose Campos

    Who here already sees physical movement from UPS, as the device already shipped from

    TMobile LDC Upgrade Louisville, KY?

    Mine still says processed, waiting on UPS

    • StaceyMJ86

      Mine is saying the same thing. Has been since 9/22.

      • Jose Campos

        Mine has been the same status since 9/21

        • mine was on the 21st for a while.. until this morning

    • mines is moving now

      • Jose Campos

        So Jelly!

    • miko

      Same here! Looks like they created a shipping label on the 21st but no new updates on the tracking since!

  • Pat

    Mine says in transit Louisville expected delivery 25th by 3 pm!

  • Jose Campos

    Mine is in transit!!!!!! WOOOOOHOOOOO!!!!!!!

  • Lorenzo Emerson

    Mines moving too. Be here tomorrow.

  • DesiBoy

    Didn’t i tell you guys! Tmobile will send the iphone today to ups!! and it will arrive your house in one day shipping!

  • sinnerofa10shun

    Mine got updated late last night from T-Mobile. With the tracking number it says that the UPS label is created and it’ll ship today (9/24), but won’t be here until Monday (9/28). I thought all pre-orders were shipped next day air. Oh well, T-Mobile did way better this year than they did last year.

    • dam thats sucks.. sorry

      • sinnerofa10shun

        It’s all good. It could be way worse I guess. Just not fair.

    • Dalton

      I got the same thing. Pre-ordered at 3:03AM on the 12th and only option they gave me was ground shipping and now it shows the 28th. What a joke.

      • sinnerofa10shun

        That sucks. At least it’s not 3-4 weeks.

    • DesiBoy

      It all depends on where you live actually!!! if you are near bunch of ups or near tmobile warehouse you will probably get the one night shipping or probably two day shipping!

      • Grand Wizard

        Two day shipping equals Monday delivery

        • DesiBoy

          saturday!!!

        • Bruce

          It’s 2 business days. Saturday is not a business day. You pay extra for Saturday delivery.

        • Tommy

          If he lives in the area that is blocked because of the Pope visit then yes he will get Saturday.

      • sinnerofa10shun

        Any news is good news in my book.

    • Jose Campos

      I got offered next day air, coming from Kentucky to South Florida.

      • sinnerofa10shun

        Great for you! And no, I’m not being sarcastic. It’s awesome that some people actually aren’t getting screwed.

  • Dee28

    Just logged on to UPS.com to pick mine up from UPS directly…..all my deliveries come in the evening and I’m too anxious to wait lol

  • StaceyMJ86

    Mine will be delivered tomorrow between 12:15pm-5:15pm.

  • Steven Zozzaro

    My mess: I preordered within the first hour of preorders opening (space gray 64 6s plus), got my finance agreement and signed it. I did everything over the phone. Got an email the 18th saying my payment wasn’t able to be processed (I gave them the wrong card). Called later that night to give them the correct card info. My order status still says partiallysapbackorded and confirmed with the rep on the phone that my order is on back order -__- I guess the whole payment mishap reset my place in line.

    • Jose Campos

      I am sorry to hear; however it does set you back. I was told I was not going to lose my place in line I did. I ordered on the 12 and that order got lost somewhere and never processed. I reordered on the 14th and mine is arriving tomorrow. I ordered the same phone you did. Best of luck!

  • Aaron

    T-Mobile is a JOKE.

    They didn’t offer overnight shipping to me over the phone (or I would have gladly paid the extra for it).

    My phone isn’t getting shipped until today so I won’t get it until the 28th.

    Obviously not the end of the world, but a company should use commons sense.

    If a customer is going to preorder a new phone the second it goes on sale, they want it on launch day.

    • Jose Campos

      If not mistaken, they were offering it for FREE

      • Aaron

        I paid 14.99 for Ground shipping (2 day) 6.99 was my only other option (3 days). I ordered over the phone at 3:02AM on the 12th.

        UPS shows in transit (although it hasnt been picked up by them) and that its ground transportation to be delivered on the 28th.

        • StaceyMJ86

          The rep who took my order on 9/12 gave me the pricing for Ground Shipping and Next Day Shipping. I chose Ground Shipping but called T-Mobile back a few hours later to be upgraded to Next Day Shipping and was told I automatically was switched to Next Day due to having JUMP!

    • Michael Cohen

      You’ll get it tomorrow!

  • Nancy Larson

    I have 2 phones coming and they are in transit…delivered tomorrow…i live in northern mn

  • Mike Palomba

    Mine shipped earlier today and is coming tomorrow by 3:30! I’m so excited mainly for the better coverage because according to the 700Mhz map Staten Island is completely covered.

    • Michael Cohen

      Funny, I’m from SI!

    • Nancy Dias

      when did u place your order?

      • Mike Palomba

        At around 3:12am on pre order day

  • Patel

    Mine is in transit!!!!!!!! I ordered it 14 sept. yay!!!!!!!!!

    • Jose Campos

      Awesome my friend, Enjoy it!

      • Patel

        But it says estimated date sept 29 end of the day:((((((((((((((((( i am really mad :(( now

        • Jose Campos

          wonder why? Do you live in up state NY? I know they are going to have Delays.

        • patel

          houston tx. This is really stupid. Making me mad. Tuesday i mean come on.

        • Patel

          And mine is being shipped from Louisville, KY, United States. i mean they could have shipped it from somewhere near houston tx.:(

        • sinnerofa10shun

          I feel you. I ordered on the 13th, and mine is saying the 29th because it got rescheduled. I know the Pope isn’t in TX.

  • Schuyler

    My iPhone 6s+ Rose Gold says it’s still being processed. I ordered on the 12th at 1am pst. The estimated shipping says 09/24/15 but no updates or anything. What is that all about?

    • CTru

      same here, mine says is being processed and i got an email couple of days ago saying will be ship btween 10/02 and 10/16 but i went to tmobile order status and says will expect to ship 09/24 and is overnight, so i dont what to believe..

  • Vanessa Hurtado

    I pre-ordered the Rose Gold 6s plus/64 and it says early November?? Does anyone know how accurate this is?

    • james

      that’s gotta be a mistake. I ordered mine in 9/13, this what my email they sent me said.

      Item: Apple iPhone 6s Plus – Rose Gold – 64GB
      Status: Order has been packed for shipping. Expected to ship on 09/24/2015 Tracking# 1Z3V

      • Vanessa Hurtado

        I pre-ordered on the 18th…..through T-Mobile.

        • james

          ahh! gotcha..

    • My wife’s also says early November for the rose gold 64gb

  • phxpaul

    UPS notification, shipment from T-Mobile Upgrade center arriving tomorrow!!

  • AJ

    Off topic but this will be my first time using JUMP! How do I send in my old phone? Do I have to go to a Tmobile store, or do they send a shipping label to send it to them?

    • KrispyKrink

      In store would be best if you have one close.

    • Angel

      They send u a label should be included with ur shipment

    • Store. You never know what can happen through the mail. At the store ,the return is instant.

  • KrispyKrink

    My order just shipped out of the UPS Worldport center, will be here in the morning.

  • sinnerofa10shun

    Kinda disappointed. I pre-order on the 13th, now my shipment has been rescheduled for the 29th?! I don’t understand how some people got free overnight and I had to pay for shipping AND it was just regular ground. I know that the Pope isn’t visiting TX, so I don’t understand. I’m a patient guy, but not when it comes to getting the runaround. T-Mobile usually doesn’t do me wrong, but they got me this time.

    • Patel

      same here i am really mad and there is nothing we can do about it. :(((

    • Pat

      Did you use jump? Might be the reason. I ordered on the 15th with jump 1.0 and got free overnight. And my shipping info says in transit expected delivery tomorrow between 9am-2:30pm. Sorry to hear about that. I was in the same situation last year.

      • sinnerofa10shun

        Yeah I’m on jump 1. It’s just a crazy situation. But again, at least I’m not having to wait until November. But I am happy for you bro!

        • Pat

          Yea man. I went thru the same problem last year with the 6 plus. But honestly it seems a little better done this year. I had to wait 2 weeks but eventually I got mine. And am still happy. But true man waiting till November. Sucks big donkey balls. Good luck bro. And enjoy when you have it. Apple fanboy for life!

      • ejuliorod .

        same here Jump one and my 3 phones coming tomorrow! free overnight

      • Jen

        Which color did you get? I preordered the 64GB the same day you did around 7 am and mine still says “Orders are not visible in this tool until 24 – 72 hours after they are placed. Please check back tomorrow to view your order status.” and when I call tmobile, they say they don’t have an exact date.

    • Brian

      I used jump at 3:04am on the 12th. I wasn’t even offered overnight. No consistency with T-Mobile. That’s my biggest gripe with them. Won’t get the phone to the 28th. If I wanted it then, I wouldn’t have stayed up on the 11th/12th to order it. 64GB 6s+

  • Nancy Dias

    mine says early november for the rose gold 64gb, but they told me that thats worst case senario and will get it sooner and to check up on monday. fingers crossed its not to long!

  • Darlene Ruiz

    I always recommend to go in the store to pre order. My upgrade was on the 15th with the original Jump and it’s being shipped to me tomorrow, they have me overnight shipping for free. I don’t know about ordering online seems like they get you in some way

  • Victor

    ordered in the store on 9/14 evening. 6S+ 64RG. Status shows early Nov shipment but today there is a pending charge on my CC for the $99 + taxes downpayment. Looks like i might be getting way earlier than early Nov

    • Victor

      Just got an email from tmobile with a UPS tracking no.
      A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status will be updated.

      Estimated Delivery:
      Friday, 09/25/2015, by 3:00 P.M.(by end of day for residential deliveries)

      Looks like i might get this by today :)

  • Jay

    My question is everyone gets one day shipping or only the jump people. Because it would not be fair if a person like me who pre ordered on 12th sept and receiving his phone on the 29th sept ground shipping. Anyone in here did regular phone upgrade and are receiving their phone tomorrow 25th sept cause i am getting really mad.

    • Debbie M

      Ordered on 9/12 2:58am JOD and will be getting my 6s+ tomorrow. I asked for free next day though, they weren’t just offering it.

      • Jay

        wow i didn’t know that you have to ask for it or else i would have gotten it.:(((( damn it i am so tired with tmobile. i have to wait 4-5 more days god damn it!!!!!!!!! tmobile needs to do something for fuk sake

        • Chris Bagatello

          Yes they asked me if I wanted next day free said sure why not, just checked and it’s coming on launch day,I ported from verizon,using T-Mobile sim in iPhone 6 ,in store they were asking everyone ordering new 6s the same on launch day.

        • Jay

          Wow i pre ordered in store and they never asked me. This is lame. I even called , They said we are sorry but we can’t do anything anymore because ur package is in transit.

        • Eynar Sanchez

          I ordered my iPhone 6s Plus 64gb over the phone on 09/12 at 2:02pm. They didn’t ask me if I wanted next day or ground shipping, but apparently my phone is in transit near my house and is arriving tomorrow on release day.

    • Brian

      The same nonsense happend to me last year and this year. Ordered as soon as I could each year with Jump and no phone either year on launch day.

    • sinnerofa10shun

      Sad part about this whole thing is that I PAID for shipping and they told me my 2 iPhone 6s Plus’ would be here on the 25th, but NO, it’s saying the 29th and GROUND shipping. I love T-Mobile, but dislike their shipping and lack of communication.

    • KrispyKrink

      I ordered at midnight through My T-Mobile account page via upgrade. No Jump or JOD, and it included overnight shipping free.

    • Dom214

      I just did a regular EIP upgrade and I’m getting my phone tomorrow by the end of the day (hopefully). Preordered 12:00 PST online on the 12th received all documents within 5 minutes. 6S 64 Gold.

  • Nancy Dias

    did anyones order that said would be shipped in early November ship already or got an earlier shipping date? Really hope mine doesn’t come that late :/

  • Jay

    Ok so i talked to t mobile again and now i have alternative solutions. So, for the people that pre ordered the iphone 6s and are getting there phones next week then you could do one thing. Call any tmobile store near by tomorrow ask them if he have stock for iphones. If they do then get it and when you receive your package next week just tellt he ups guy that you don’t want it. just refuse it. so he will take it back to the warehouse and you will be refunded ur money. I mean this is one way if you reallllllly want to get an iphone 6s tomorrow. and if they have stocks available which i think they probably do if you live near bunch of tmobile stores. Btw i am just going to wait till tuesday to get mine i guess. But ya!!

  • Lee

    Pre-ordered 9/23 (yes, two days ago) and already by my house set for delivery tomorrow by 5pm. 6s plus 64gb BTW. I’m happy

    • Nancy Dias

      i ordered on the 22nd and mine says not till early november :

      • he most likely didnt get rose gold

    • Victor

      what color?

      • Lee

        Space grey

        • talha shakeel

          they have those but not the gold

  • Presley

    UPS just did something funny and has me worried about my delivery tomorrow.. I ordered a case for my 6s+ on Amazon that was to be delivered today. Been keeping my eye on it since I track it and the phone with the same app. Well come 6:45 pm after being on the truck all day for delivery I get the message delayed additional security check required?! This is not the first time something like this has happened. They constantly say that someone at my home refuses packages even though I’m in my living room all day by the door waiting on packages…lazy UPS drivers. Good luck to everyone else

  • Pat

    My phone is in my city and confirmed thru e mail and text. Will be delivered on launch day tomorrow! Ordered on the 15th in store witch I recommend doing from now on. And to wait atleast two days from initial pre order dates. Been in that position too many times pre order on the night of pre orderes and end up getting screwed. And this time I took a chance ordered in store 3 days later. And BINGO BANGO! Getting it on launch day! Se excited! And good luck to you all will miss posting on here lol. iPhone 6s Plus 64gig space gray

    • jay

      what is your shipping method? mine is ground you probably got one day shipping

      • Pat

        Yea free next day. Sorry to hear that man.

  • Arbi

    my phone is in Los Angeles now and just got “Destination Scan” (I live in Los Angeles). I will get it tomorrow for sure!
    (6s Plus-Space Gray-64GB) on Jump on Demand (order placed on Mon 9/14)

  • Chris Bagatello

    Wow UPS trucks are everywhere !! Mine is out for delivery

  • mins is out for delivery. my luck this dude comes at 7pm

  • Jose Campos

    Out for delivery!!!!!

  • Pat

    (Super pumped hardcore voice) ITS OUT FOR DELIVERY!!! Wooooo SPRING BREAK!!

  • Victor

    Just got an email from tmobile with a UPS tracking no.
    A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status will be updated.

    Estimated Delivery:
    Friday, 09/25/2015, by 3:00 P.M.(by end of day for residential deliveries)

    Looks like i might get this by today :)

    Ordered on 9/14 around 8pm ET. Was initially scheduled early Nov

    • noparkang

      What model you luck dog?

      • Victor

        6S+ 64GB RG

        • noparkang

          Man congrats. I ordered mine 9/12 at 730am and still says early nov. Same model.

        • Victor

          I am not sure I am getting it today. it still says “A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status will be updated.”

  • sinnerofa10shun

    Thanks bro!

  • mines just arrived on my door step

    • Pat

      Dang main! Legit congrats and enjoy. I’m still posted here by my door. Lol straight up camping

      • i did the same, he try to slip by i woulda shot a tire out

        • Pat

          Bro straight up call of duty status you know trip wires and drones just stalking lol.

  • Emmanuel Velez

    Mines just arrived!!

  • james

    I finally got both of mine!

  • Dom214

    Out for delivery!!! It’s been a great two weeks spent well with us TMo and iPhone fans! See you guys next year haha!

  • Michael

    Delay

  • Jose

    Wow i am so mad. Mine is expected to be shipped tuesday. I pre ordered it pretty early tho. My shipping method is apparently ground which sucks ass because other who pre ordered got one day shipping. wow tmobile you suk a$$. the tmobile store guy didn’t even ask me about the shipping method and why didn’t tmobile give everyone one day free shipping they should have changed it. lazy fukers

  • Pat

    Enjoying mine! It’s here in my hands!!!!!!!

  • Dutt

    I just got mine… Ros gold…it’s pretty good and I love it

  • Haha

    well well its here now yaaay

  • BC01191980

    I preordered mine 9/12 @ midnight and thought mine was going to be here today but it was shipped ground and will arrive 9/30. I also was mad I couldn’t sign up for jump on demand because it has to be in store. T-Mobile actually called to apologize and will give me $100 credit. I even checked at stores an no pluses were available. Why advertise jod when you can’t even sell the phones at stores.

    • Grace

      The same thing happened to me (including the credit, BUT, I’m not buying a glitch. Who in quality control let phones ordered the day of launch be labeled with ground shipping labels? It would have been much cheaper for T-Mobile to upgrade to next day air for those packages then to ultimately offer 100 service credits.

      Once again, T-Mobile was NOT prepared for the launch of yet another iPhone.

      It’s a very disturbing trend.

      • BC01191980

        Grace – We are not alone. They also offered to ship a different phone asap with jod but I will take this phone

  • Michael Cohen

    OFF TOPIC QUESTION (please respond):

    I currently have my phone (Note 5) and my wife’s phone (s6) settings as follows-WiFi on, WiFi calling on and Airplane mode ON. We are able to use our phone as normal while in our home (Internet and phone calls) and it seems as we’re not using anything (mins or Internet data) from our T-Mobile plan!

    My question is on Mon if no one has bought my 6s+ 64gb RG off of ebay, are there similar setting on the iPhone that can produce the same results as above? If so, please post settings here, thanks! MC

    • All of those settings should exist. Kick on Airplane Mode, then turn on Wifi. And if your carrier supports it (presumably you’ll be on T-Mobile), you’ll find Wifi Calling under Settings > Phone.

  • Mike Palomba

    Has anyone seen band 12 on their iPhone yet?

    • Chad Bradley

      Only once. It seems like it always wants to stay on band 4

    • Prode

      I see it a lot on my way to and from work. I have about a 5 to 10 mile highway that only had edge on my old 6 plus. If you type *3001#12345#* go to servicing cel info, it will show what band you are on. I know that if there is band 4 in the area and the phone can connect to it, it will since that will have better internet then band 12. Band 12 is only used if there is no other LTE in the area.

      • Mike Palomba

        I was in a bank with 1 bar of 4g and it still refused to connect to band 12. I’m pretty sure it is active in my area so maybe the carrier settings aren’t optimized correctly yet. Time will tell

        • Prode

          not sure if your area has it or not. My area has it since i have seen way better service since getting my iphone 6s

  • due to an error in my ordering I was sent the incorrect phone with the incorrect amount of GB… So my correct phones will be delivered today and i send back these.. thanks tmo for admitting the error and fixing it

  • Glori

    I’m already over this phone. Ready for the iPhone 7.

  • SeaKiwi

    ordered mine 9/25 and won’t have it till 10/3-11/6 arggggh

  • Spyider

    I pre ordered my phone on the 19th with T-Mobile. I was promised my 6s plus between 28-30th. They called me to say there was a problem with the payment…really? Didn’t have any problems when they took my bill payment the week before! Now I’ve heard it will be by next Tuesday…loyalty dept then said it is actually 4 weeks back ordered. Now why I ask have I’ve been with this company for 11yrs and why did I pay extra for the Jump! programs? I’m very disappointed in this companies honesty and communication. I’ve spoken to 6 different people and have six different stories. Time to re-evaluate this companies ability to make me happy.

    • talha shakeel

      they always lie about the back order you usually get it way before their estimated times

      • jlvkga

        how do you know what, talha?