T-Mobile, other carriers having network issues in the southeastern US

celltower

UPDATE: Sources speaking to Re/code say an issue with AT&T’s landline network — which the carriers use for backhaul — is the root of the problem here. AT&T engineers have found a hardware issue and are said to be working on fixing it.

 

Having network issues in the southeastern part of the US? You’re not alone.

Many T-Mobile users are reporting network problems in places like Kentucky, Tennessee, Alabama, and more. The website Down Detector echoes these issues, showing problems in Indiana as well. Exactly what’s happening isn’t clear, but T-Mobile isn’t the only one having issues, as AT&T, Sprint, and Verizon all appear to be having problems as well.

I’ve reached out to T-Mobile about the issue and will be sure to update you all when I hear back. T-Mobile has responded to complaints on Twitter, saying that that it’s aware of the problems and that its engineers are working to restore service ASAP. In a statement to Re/code, AT&T acknowledged the issues and say that it’s “investigating the cause and working as quickly as possible to restore service.”

How’s your network doing, southeastern Team Magenta members? Is it down or are you still humming along without a problem?

Sources: Reddit, Re/code, Down Detector: AT&T, Sprint, T-Mobile, Verizon

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  • Keith I Myers

    Miami seems fine

  • Joshua Lawson

    All OK in Charlotte

    • jakematic

      Ditto

  • teckn9ne23

    Kansas city Missouri area running good

    • besweeet

      I like food.

  • dcj001

    I clicked on your Down Detector link.

    The Down Detector is down.

    • Alex Wagner

      Who will detect the Down Detector being down?!

      • PaulMello

        Probably Twitter… :)

    • PaulMello

      LOL. works for me.

  • PaulMello

    Just turned on my iPhone 6. Still no coverage next to the pool. Only works inside the house where there’s WiFi.

    • Patrick

      Leines in a keg!?

  • daniel

    no problems here in nc rolling on

    • Brandy

      Issues in Fayetteville NC

  • ggrrqq

    Absolutely nothing in Louisville.

    • Kurtis K

      I went to Frankfort earlier and the whole drive there and back to Louisville I barely had any working coverage. Occasionally it would work for a few minutes and then nothing.

      • Craig Foster

        It seemed like it stopped working inside the Watterson. It suddenly started working again around 7:45.

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    • Jrunner

      My future father and brother in law have AT&T and said they were without coverage last evening driving from Louisville to Indy for the first 1.5 hours of the drive. So obviously much of southern indiana was down.

  • Sushimane

    Is email, picture message part of the problem? I’m in the north east Massachusetts.

    • Stefan Naumowicz

      Your area isn’t part of the affected area in this report

  • Jay J. Blanco

    Still rocking on 5mhz of LTE though metro population 800K

  • Drewski

    Deltona, Daytona Beach and the majority the state of Florida just seem to be running smoothly fine for me to deal with over heres sweethearts.

  • Philip

    All OK in Atlanta and Macon.

  • Andee Valentino Rangel

    Text messages only rolling in when I make or take a call, other than that I will not recieve a text message. Very annoying!

  • Paul

    SKYNET IS REAL!!!

  • TheVorlon

    UPDATE:
    All of the towers affected are on AT&T’s backhaul network which went down.

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  • Hiro

    SW Florida has experienced no problems.