T-Mobile’s Mobile Without Borders will let you use your phone in Canada and Mexico without extra fees

Screen Shot 2015-07-09 at 7.25.05 AM

The next Un-carrier move to get Amped? The original, Simple Choice.

T-Mobile today introduced Mobile Without Borders, an expansion of Simple Choice that lets you use your phone in Canada and Mexico just like you would in the US. That means that calling and texting to, from, and between the US, Canada and Mexico won’t cost you extra, regardless of whether a mobile or landline phone is involved. And when you’re in Canada or Mexico, you can use your 4G LTE data plan just like you would in the US.

You can find the full list of cities in Canada and Mexico that are covered by Mobile Without Borders right here.

Mobile Without Borders also includes Music Freedom and Wi-Fi Calling, allowing you to use those features in Canada and Mexico just like you would in the US. T-Mo says that customers will also be able to tap into their Data Stash in Canada and Mexico, though that feature won’t be added until later this year.

Mobile Without Borders will become available on July 15, and it’ll be available to all Simple Choice customers on prepaid and postpaid. New customers will get it automatically, while existing subs can add it to their plan online, over the phone, or in store by switching to the new plan for free. If you’ve got a legacy plan that you don’t want to switch away from, you’ll be able to add Mobile Without Borders to it for $10 per month. T-Mobile is also showing love to businesses by allowing them to add North American coverage to 10 lines for no charge, and then $1 per line after that.

Here’s what John Legere had to say about Mobile Without Borders:

“After spending billions buying up Mexican telecoms, AT&T’s CEO is promising ‘the first seamless network covering Mexico and the U.S.,’ something ‘unique’ that ‘nobody else will be able to do for the consumer.’ So much for that. They won’t be the first. And they won’t offer Canada for free. We’ve done this the Un-carrier way − reaching across borders, partnering with leading providers offering the best LTE networks, creating a simple solution right now − then not charging a penny more for it.”

Also, a reminder that John Legere and Mike Sievert will be holding a call at 9:00 am ET to discuss Mobile Without Borders and take questions. If you’d like to ask them a question, you can do so by tweeting @johnlegere or @sievertmike.

Source: T-Mobile (1), (2)

Tags: , ,

  • Sushimane

    Good for me I’m going to Canada this year.

  • Meh… doesn’t benefit me. But kudos for the people it does effect.

  • G83917

    Is calling to Canada free now?

    • Adrayven

      yes

      • Rirruto

        Are you sure? This is directly from the TMo site “Unlimited calling to
        and from the U.S. to any number, including mobile phones, in Mexico and
        Canada”.

        I interpret that as saying I can call any US number
        while in Mexico and Canada, not necesarily I can call a US, Mexican, or
        Canadian number while in Mexico and Canada.

        • PC_Tool

          “to and from”

          Take the last bit; “from the US to any number…in Mexico and Canada”

          It’s all good.

    • Jeffrey Wang

      Not until Wednesday

  • scruff317

    Going up to Montreal on the 18th, love this company. I do believe you can call Canadian and Mexican numbers from the US. I switched from Sprint 11 months ago, best move I ever made.

  • CoronaDoug

    What about inside the borders? I sit here and my signal booster is flashing and will not connect and wi-fi calling gets a reg error.

    • TMOTECH

      You’re doing it wrong

      • CoronaDoug

        pffft. Yeah.

  • Chris

    Does this require a plan change so that if I am on the 2 for $100 unlimited it would need to be removed?

    • SBacklin

      That’s what I would like to know.

    • AxelCloris

      I have the same question. Hope I don’t need to change anything.

      • LTE-X

        It does not require a plan change. 2 for $100 unlimited plan is Simple Choice Promotion, thus the plan is still dubbed Simple Choice.

    • I think existing Simple Choice customers have to opt in. You can opt-in online, by phone or at a T-Mobile store for free.

    • Frankwhitess

      No my friends.. It’s automatic..

    • Visvism

      I’m looking to see if this will be included with this plan as well. I really hope it doesn’t cost an additional $10 per line on this promotional plan when it is still a currently offered plan. But it’s ironic that this plan expires on July 14th and the new plans start on July 15th…

    • Irfan

      2 for 100$ its the same Simple choice plan , or what ever package name is the same under promotion , but T-Mobile making trick they divided the same plan under amount , where i believe they cheat .
      if i have 2 for 100% simple choice plan i should get but in this case no i need to pay extra 10$ which is BS

  • AxelCloris

    This is excellent news since I’ll be in Mexico in a few months. Go T-Mobile!

  • Fernando Vallejo Jr

    Unlimited calling to MEX?

    • Frankwhitess

      Yes…

  • alex

    No interest here. But good move from tmobile. Love my s6 edge through jump on demand though..

  • MoveOutTheWay

    Drug cartels will love this

  • Mac Oh Noez

    Im sure this is a direct fuck you to trump

  • Chad Dalton

    Absolutely wonderful

  • 0neTw0

    Perfect for my upcoming vaca. Thank you T-mobile.

  • archerian

    With the monopolistic tendencies and price collusion in Canada, it might make sense for Canadian consumers to sign up for T-Mobile from the USA and use it there and maybe take a trip once a while to Buffalo or some place to remain legit ;)

    • ny3ranger

      I think there is a 6 month stretch limit. They want to make sure you don’t do exactly this. Usually you can’t be abroad more then 6 months out of the year.

  • lomsha

    That’s it? Meh.

    • Locust Gee

      Don’t get around much?
      No vacations availed to you?

      • lomsha

        You call going to canada and mexico getting around? Lol that’s next door, my destinations are mostly europe and africa.

        • Locust Gee

          Sure big money…that’s why you on the TMO board today instead of there…@@

    • TrippleJay16

      Yea I was expecting more, but something is better than nothing. Plus this isn’t a major un-carrier announcement

    • TechnoRealz

      Maybe get a life so you can experience new things while using your mobile abroad?

      • lomsha

        I wouldn’t call going to mexico or canada going abroad.

        • Jesse

          a·broad
          əˈbrôd/
          adverb
          1.
          in or to a foreign country or countries

  • TrippleJay16

    Wonder if my old unlimited $70 will qualify….

    • blakedunc235

      you’ll have to pay 10$ a month to add it to your plan

      • TrippleJay16

        thanks for the heads up.

      • Andrew

        I wonder if we can add it before a trip and cancel it afterwards?

        • blakedunc235

          probably

        • You can add and remove optional services at any time.

        • Walter Lonsdale

          Me too, And I’m with Tmobile.

        • Visvism

          Yes, that’s my plan.

    • Drewski

      Yes it will qualify. You can add it to your plan for free at any participating T-Mobile store or go online or over the phone to have them switch you to those type of benefits there Bro. You are on that grandfathered in Truly Unlimited Data plan which wont effect your switching on over to the new feature deal plan.

      • Visvism

        Incorrect. It will cost an additional $10 per month for this legacy Simply Choice plan. It is only included/free for new Simple Choice plans that will be offered as of July 15th.

    • Golbez352

      4/100 2/100 and $70 unlimited single line plans will have to pay the $10 a month for feature or you can upgrade to $30 unlimited data plan to get this new feature

      • Visvism

        Sucks but true. Read the PDF from the T-Mobile news site and promotional and legacy Simple Choice plans will need to pay an additional $10.

        Looks like I’ll just add this on when I need it and then remove it when I don’t; until they decide to do away with the perk at which point I’ll add it on a few days before it is set to expire and keep it so it’ll be grandfathered.

      • Fabian Cortez

        Gotta get that revenue somehow.

        Meanwhile, if one travels often to said countries then the $10 is more than worth it.

    • conservative_motorcyclist

      it should because the voice portion of the plan falls under “current simple choice plan” The data portion is the “legacy” part. That is why us folks with the $20 unlimited data don’t get Rhapsody for free.

      • TrippleJay16

        Kool that’s true. Will see how it goes next week.

    • JLV90

      you’ll have to upgrade to $80 or pay $10 extra. I’d upgrade to $80 and get 2 GB more for tethering.

      • Visvism

        I would keep the older $70 unlimited grandfathered plan with 5GB of high-speed tethering which is more than enough. Then when you know you’re taking a trip to either Canada or Mexico add the $10 optional feature on and remove when you’re back in the States.

        • Jim

          For that price, especially if you call Canada or Mexico regularly, might as well keep the $10 on your plan. With that add on put on your account, your price is the same as everyone else’s and you get most of the same features minus the internet radio and plus the unlimited calling and roaming for Mexico and Canada.

      • TrippleJay16

        I currently have 5GB of tethering which is plenty for me. Pretty sure soon they’ll add something that I really like and I’ll have to upgrade. For now I’ll keep the $10 in my pocket.

  • Shuang Li

    Mike Sievert Just mentioned customer has to transfer to the latest available simple choice plan. Looks like we will lose all the grandfathered plan if we want to get this benefit.

    • taxandspend

      That’s what I’m thinking. John says there is no gotcha. But it’s interesting that existing customers need to opt-in. Why is that? Maybe because there is a gotcha and you lose your promotions?

      • SBacklin

        Legere can’t say there isn’t a gotcha and then expect us to have to give up our promo or pay an additional $10/month

        • Shuang Li

          More important, lots of people are in the $100/4 and $100/2 plan which will end on July 14. They have to give that up qualify.

        • hack400

          Here’s what it says…

          Signing Up
           New customers getting a Simple Choice plan from July 15th will automatically get Mobile Without Borders at no extra charge.
           Current Simple Choice customers can get this benefit anytime at no extra charge by going to MyT-Mobile.com, calling customer
          care or visiting a T-Mobile store.
           Customers on promotional or legacy plans can keep their existing pricing and add Mobile Without Borders for their entire
          account for just $10/month.
           Business customers can also add Mobile Without Borders to their Simple Choice plan for the first 10 lines at no extra charge
          and only $1 per month for each additional line.

        • GreatNews

          No! Does plans is a normal plan here to stay for those who got it and as far as I understand if you opt-in for this you won’t lose you promo

        • hack400

          It will cost $10/month for legacy and promotional (eg 2/100 and 4/100) plans.

        • SBacklin

          Is that for sure?

        • Shuang Li

          I’m not an insider. So I’m not 100% sure. But that’s how I understand the fine print. Hopefully I’m wrong. I have a family account with 8 lines. I am not giving that up for this benefit which I could barely use.

        • JLV90

          just add and remove the $10 a month fee on the as needed basis it’s much cheaper that way.

        • SBacklin

          I have to wonder because in I think it was Uncarrier 9 he said that if said people like those plans that they can keep them. I would think that’s pretty f’d up if suddenly in another “Uncarrier” move that’s supposed to be for the customer it meant giving up something they were just told they can keep. :-/

        • D

          Why not email John and show him that he is playing games like the other carriers.

        • SBacklin

          I did and sent him messages on Twitter.

    • Mike Palomba

      Would I be elligible if I am on the 4 for $100 plan?

      • hack400

        Signing Up
         New customers getting a Simple Choice plan from July 15th will automatically get Mobile Without Borders at no extra charge.
         Current Simple Choice customers can get this benefit anytime at no extra charge by going to MyT-Mobile dot com, calling customer
        care or visiting a T-Mobile store.
         Customers on promotional or legacy plans can keep their existing pricing and add Mobile Without Borders for their entire
        account for just $10/month.
         Business customers can also add Mobile Without Borders to their Simple Choice plan for the first 10 lines at no extra charge
        and only $1 per month for each additional line.

        • Arnold Shoon

          So in my situation I have 9 lines and simple choice with the $10/mth/acct global calling… Do I need to pay the extra $10 for this or do I get it automatically?

        • hack400

          If you’re on the standard Simple Choice plan, then yes, it’s free, but you have to call in or add it online in your account. But if you have the 4/$100 2.5GB or 2/$100 unlimited plan and add on lines, then you will have to pay $10/month. That’s how I read it…

        • archerian

          think twice about losing the $10 per account global calling offer .. it’s actually a fantastic offer not available anymore and might be impossible to re-add later. Depending on the countries you call, paying the $10 might still be worth it even though the “free” Mobile without Borders addon takes care of Mexico and Canada.

        • Arnold Shoon

          I agree 100%… Way too many calls to India ,China and Colombia to get rid of that offer. Ideally I’d like to get the Canada add on for free but if it’s $10/mth extra I can go for it…as long as I don’t loose my global calling for $10/act or my unlimited data for $20

      • Visvism

        No; you will need to pay an additional $10 per month for the feature to be added to this promotional plan or switch to the latest Simple Choice plans that will be offered as of July 15th.

        The promotional plan you’re on and the 2 for $100 promotional plan both are set to expire on July 14th, one day before the new plans are offered. T-Mobile is really making a mess of the simplified plan offerings. There are so many different versions of Simple Choice now.

  • justanormalguy13

    While this doesn’t help me, I think it’s a great move. Also, I think it gets the clock ticking to expand this service to other countries. I could see European and Asian countries added to this list sometime in the next 18 months. T-Mobile is truly aggressive in changing up the wireless culture. I love it!

  • Locust Gee

    Great move.
    Considering how many people vacation in Mexico & go to Canada this is a win for customers.
    And by adding 2M+ customer every qtr TMO’s valuation goes up everyday.

  • Jesse

    Wow, now that is quiet the game changer…

  • james barry

    Totally useless for me. Calling and texting can be accomplished now using million existing apps. It’s all about price coverage and data these days. None of these are addressed.

    • Frankwhitess

      Dude… Be grateful..

      • james barry

        Dude…. Why would I be grateful for something I will not use. Nice perk for people that will.

    • Jesse

      Or maybe now those apps are just useless… :)

    • Robert Dunn

      What about data? That is the biggest plus about this plan. Being able to go to Canada or Mexico and using my existing data plan is amazing.

  • Torry Skurski

    This is great news, but the news I’m still holding out for is when they will lift the hard cap on domestic roaming. I love T-Mobile, but that is the single most frustrating thing to have.

  • Bryck

    Great news! I was hoping for something like this.
    Good job John.

  • Alex Pilaia

    Will this phase be automatically attached to current Simple Choice customers, or do we need to call in or enable it somehow??

    • hack400

      You have to enable it…

    • Visvism

      You will need to call and switch to the latest version of the Simple Choice plans offered as of July 15th. If you want to keep your current Simple Choice plan you will need to pay an additional $10 per month.

  • Uri

    finished talking to Tmobile Customer Care they said I don’t qualify for Canada & Mexico plan because I am on the promo plan 2/100$

    • Golbez352

      You can pay $10 for this feature to get it added to account. That’s a pretty good deal there since 2 lines unlimited normally would run you 140.00

    • Irfan

      t mobile cheating on this promotion , package is same so why not to get this feature , this is BS , in many sense T-Mobile sucks

      • Walter Lonsdale

        How are they cheating? It’s their promotion, not yours.

    • Guest

      Email John about that — John.Legere@t-mobile.com

      My bet, he responds and says, “yea, you’re covered.” Or he has someone from the executive team call to listen and learn from you about the customer service experience and then correct whatever the problem is.

      I had the same experience when they launched and started giving 200 meg Free to everyone. I was told in-store and over the phone that I could not get a 200 meg Mobile Broadband SIM for my iPad since I wasn’t on a post-paid account. This after I brought in printouts of JL’s tweet that “Everyone gets 200 meg free. No exceptions, no strings attached.”

      I emailed JL and explained my experience and one of his executives called me back the next day and apologized for the poor experience and stayed with me on the line while I was connected to Customer Care again to so they could get a first hand experience of what actually was happening.

      I again, explained to customer care that I was a pre-paid t-mo customer and would like the free $0 cost 200 meg MBB SIM for my iPad and nothing else. I was again told I could only get the free 200 meg MBB SIM if I had a post-paid voice account. Again, I mentioned his tweet and that the CEO himself stated there were no strings or exceptions attached. I was rebuked and told it was 200 meg free in addition to any data service I purchase.

      At that point the T-Mo exec stepped in to identify themself, again, apologized to me for the poor experience, and rebuked the customer care agent who then collapsed like folded like a folding chair on the issue.

      So bottom line, e-mail John. You’ll be taken care of.

      • hack400

        JL clearly said EXISTING Simple Choice Plans. The 2/$100 and 4/$100 plans END on July 14th, one day before the Mobile without borders feature is introduced, so they will not qualify.

        This is what T-Mobile have published regarding Promotional and Legacy plans…

         Customers on promotional or legacy plans can keep their existing pricing and add Mobile Without Borders for their entire
        account for just $10/month.

        • archerian

          so did JL travel back in time to make the announcement today when he said “existing” :)

        • hack400

          I watched it live, and it was obvious to me as they were talking that they were going to tell me that my $70 Unlimited plan would not get it for free, and that the current promotional plans would not either. Further investigation revealed the PDF that explains it all…and extra $10/month..

        • archerian

          better to pay the $10 when you need it for travel and stay on the promo plan with more data or lesser cost. Paying $10 every month might also not be a bad option if you call Mexico or Canada a lot, upgrading data on a regular non-promotional plan will be more than $10 and it applies per line.

        • hack400

          Agreed

        • SBacklin

          I think the point people are trying to make is that they billed this as a new feature for simple choice customers AT NO EXTRA COST, then turning around and having some of those very customers pay an extra $10/month. That’s the issue I think people have. It’s totally understandable and I don’t necessarily think it’s fair.

  • Mike Thaler

    I can see hundreds of thousands of Mexicans (legal and illegal) signing upc here in California. The fact you can be on the pre-pay version of the Simple Choice plan really will spur this on.

    • I can see the number of new sing ups per quarter shift to the next gear.

    • Anthony S Jennings

      So you’re ok with thousands of Canadians doing it (their cellphone pain points are way worse than Americans), but not Mexicans?

  • SBacklin

    Where did you see that at?

    • hack400

      If you go to the T-Mobile website and look at the press release, there is a link to a PDF with that detail. I’ll post the link as a reply, it will be moderated until TMonews approves it.

  • Carlos

    This is a nice feature, but I am on 4/$100 and can’t see spending $120 year to add this to my plan. My wife and I do vacation in Cancun, and enjoy the free texting and data (2G/3G), but don’t really need the 4G LTE and voice. Maybe I can add it to my plan and remove it upon returning?

    • Luis Hotdaddy Vasquez

      It is free for simple choice customers..

      • Oms

        The 4 lines for $100 is a Simple Choice plan. Just call them after the 15th to have this feature added for no extra cost.

        • hack400

          4/$100 is a promotional plan and does not qualify for free. It will cost $10/month to add to account, and covers all lines…

        • Oms

          I’m confused. Where does it say that? The terms say that you have to be enrolled in a Simple Choice plan. The only offered plan (no extra promotions) is 1 line for $50, 2 lines for $80, 3 lines for $90, 4 lines for $100, and just $10 for each additional line up to 10.

        • Visvism

          You have to read the details carefully; there will be NEW Simple Choice plans offered as of July 15th that will include it. Legacy plans and promotional plans will need to pay an additional $10 per month to add it or switch to one of the latest Simple Choice plans that will be offered as of July 15th.

        • hack400

          I think it is more that the 2/$100 Unlimited and 4/$100 Family plans are being removed on the 14th and are considered promotional. Not sure that there will be new plans. Could be, just saying why the 2/$100 and 4/$100 are not included…

        • Visvism

          This is how T-Mobile gets you though. They offer these great promotional plans but then will nickel and dime you right back up to the standard price offered. What’s next that promotional plans will have to pay extra for that’s included with “standard” Simple Choice plans.

        • hack400

          When they raised the tethering from 5-7GB the Promotional plans got it. My grandfathered $20 unlimited plans got an extra 2GB/month going up to 5GB.

          Yeah, I know what you mean, but it’s not always the case…

        • Visvism

          Yeah I definitely saw that which was a great move in my opinion. Maybe just maybe they’ll change their minds and allow those of us on $70 plan, 2 for $100, and/or 4 for $100 to get Mobile Without Borders at no additional cost. There is still a week for them to here customers opinions via social media.

        • Joe

          Idk what is wrong with this it’s only an extra $10 and your still paying a bit less than the other 2 carriers. Remember T-mobile is still a business in it to make money and if you want better coverage and low band than you have to pay for it.

        • Visvism

          Oh I agree with you that this is still innovative and way cheaper than the other two carriers! The issue I have is with them originally saying they were simplifying mobile with one plan that you just change data amounts on. Now they have multiple versions of Simple Choice that come with different tiers of features. The $70 grandfathered plan is restricted from Rhapsody and has lower tethering limits. The 2 for $100 and 4 for $100 in addition to the $70 grandfathered plan all have restrictions on Mobile Without Borders unless you pay an additional fee or upgrade to current more expensive plans. Eventually they will introduce yet another more expensive Simple Choice plan that will make the now current standard plans obsolete and force you to upgrade in order to benefit. In essence, their doing the same amount of frequent plan changes as Sprint, but keeping it under one naming scheme instead of changing the name of the plan like Sprint (Framily, iPhone for Life, All In, etc).

        • Joe

          Yeah I agree they keep adding plans and making more complex. But they don’t take away your old plan if you add this feature to your plan they just change you an extra $10 ataleast that’s what I think.

        • hack400

          If you go to T-Mobile dot com and look at the bottom there is a Press link. Click it and click the Mobile without Borders press release. On the right hand side there is a link Mobile Without Borders Fact Sheet. It is a PDF and has the terms for existing promotional customers.

          I have posted the link directly in other replies, but it takes forever to be approved by TMonews…

        • hack400

          Here is what the PDF says

           Customers on promotional or legacy plans can keep their existing pricing and add Mobile Without Borders for their entire
          account for just $10/month.

        • thepanttherlady

          You mean the link you posted and I approved 21 minutes ago? Yeah, forever……

        • hack400

          It still says waiting to be approved…

        • thepanttherlady
        • hack400

          Hey, at the time I wrote it, I was trying to explain why I wasn’t going to reply with the link because I was looking at that link and it still said hold on waiting for tmonews to approve, with a posted 21 minutes ago timeframe…

          The forum software’s fault, not yours…

        • thepanttherlady

          The link was approved by me within seconds of me receiving the email notification of comments being posted. It’s not TmoNews.

          There are times DISQUS is out of whack, even on my end, however, if I can see it’s posted then it was probably your browser page that needed refreshing.

        • hack400

          It was DISQUS. Didn’t mean to imply otherwise, my apologies :)

        • Oms

          I’m looking at http:// explore (dot) t-mobile (dot) com/3countryplan, the pricing for this “plan” is explicitly written as $50 for 1 line, 2nd line for $30, and each additional line at $10/month.

        • hack400

          4/$100 is a promotion, and it ends on July 14th…

        • Oms

          That’s the point where I disagree. Where does it say that 4/$100 is a promotion? On the link I gave, they specifically give the pricing for the “3 country plan” and 4 lines will still cost $100. So, I don’t see how a person on a current Simple Choice plan with 4+ lines will have to pay extra in order to get this new feature added.

        • hack400

          That’s not the 4/$100 plan. That $100 gets you 1GB/Month LTE data. The 4/$100 Promotional Plan that is being referenced as 4/$100 gives you 2.5GB/Month LTE data…

        • Visvism

          You’re looking at the standard pricing plan which does not included the bonus 2.5GB per line. Just like the 2 for $100 unlimited offer is a promotional plan as well. Both of these promotional plans are set to expire on July 14th. One day before this offer takes place.

          You WILL have to pay an additional $10 per account if you want the Mobile Without Borders with either one of these plans.

        • archerian

          The additional data was the promo right? Users could remove the 2.5GB bonus and revert to the 1GB plan to gain Mobile w/o Borders for free. But losing the extra 6GB across all lines might not be worth the $10 savings – it might actually be better to keep the extra data and pay the $10 for MwoB as upgrading data costs at least $10 per line.

        • Carlos

          Good point. And I should have stated in my OP, I have 4/$100 WITH 2.5GB on each line.

  • Georgios Renieris

    This would be cool if I actually traveled to these countries or if it was totally free for us.

    • SirStephenH

      It is free as long as you’re not on a grandfathered plan.

  • This is terrific! Hopefully, in 2 or 3 years this will include other countries around the world, including MetroPCS.

    • Fabian Cortez

      They should definitely leverage DT’s European assets.

      I never understood and still don’t understand why they don’t.

      • There’s of course the problem with the peculiar LTE bands used in N. America, which are much different from those used in the rest of the world. That’s probably why TMUS can only guarantee LTE in Canada and Mexico. But, full-speed data when roaming, no matter if 2G or 3G elsewhere, would be nice.

  • JR

    Cool feature. Businesses will benefit for free for their first 10 lines. Will add it whenever I go to Mexico and Canada. Keep it up.

  • David Thoren

    I love the globe in the background.

  • Mike G.

    The calling card companies are definitely not happy with this. They will lose a lot of business to T-mo now.

    • Jim

      They were a ripoff to begin with.

  • Clifton K. Morris

    Neat feature, but because I don’t travel to Mexico frequently, it seems to be meant for a different demographic, perhaps someone else.

    Does anyone know what the caps are? What do they suggest you do when you exceed the cap?

    • Justin Smith

      It is exactly like here in the states. You have your 1, 3, 5 or unlimited and you use it just as you would in the states, if you go over your bucket you get slowed down to 2G speeds. Also Canada is on here too!

      • Clifton K. Morris

        Thank you.

    • Fabian Cortez

      Using both of your accounts on the same site, VernonDozier?

  • TK – Indy

    Si usted puede leer esto, usted está probablemente muy feliz.

    • archerian

      Si vous pouvez lire ce trop vous pourriez être heureux.

      • Google translate is not your friend.

        • archerian

          One word – Quebec :)

        • Five words: pig-French is not French.

        • archerian

          you got what context and meaning with it, should suffice for present needs :)

        • Alright.

        • Fabian Cortez

          Blatantly obvious too to anyone who knows, has learned, and speaks French.

          QFF:

          Si vous pouvez lire ce trop vous pourriez être heureux.

      • Mirad77

        French is a little complicated than you think. Google translate will only guide you as it mostly does direct translation, a no no in French. Trust me, my official languages are French and English (and I’m fluent in both).

    • If you can read abut this, you’re happy, he?

    • steveb944

      Nope, I’m not.

    • Trevnerdio

      Sí puedoo :D

  • archerian

    $10 for older plans per account and not line right?

    • hack400

      Yes…

       Customers on promotional or legacy plans can keep their existing pricing and add Mobile Without Borders for their entire account for just $10/month.

  • Fernando Vallejo Jr

    This better than the grandfathered stateside international talk for the whole account for $10.
    I have 7 lines with 1000 minutes each for calling to MEX mobile to mobile and unlimited talk for landlines.

  • Heather Brown

    I travel back and forth to Toronto several times a year. I just picked up the Verykool Android s4010 from Yippz. It does all the voice and AWS data bands (LTE) in the US and Canada so roaming is seamless. It’s super fast.

  • kev2684

    which carriers are they using in Mexico and Canada?

    • bill

      i was in canada yesterday and in canada I was on Bell on for the most but when i was out of range of Bell It would jump to telus on 3g.

  • VernonDozier

    I really like the marketing for this.

    After watching a 6-series piece on Youtube about the Illuminati, anarchy, and occult undertones of the recent T-Mobile commercials, this ad seems much safer.

    Hopefully no one will be waving the black flag of anarchy in the ads like the previous ads.

    • Jim

      Can I borrow your foil helmet? I lost mine! :(

      • VernonDozier

        Sorry to hear that. I’m not sure where to reccomend. :( But if you search on youtube for “Unleash Chaos – T-Mobile Decoded” you’ll find all 11 videos in the series.

        • Is that how the elite subliminally tweet each other in public?

        • VernonDozier

          What do you mean?

    • MarcVH

      I wish Alaska were part of Canada! Instead Alaska has you roaming on AT&T, which is way worse than being in Canada due to data limits.

      • archerian

        better to have no data than no oil.

      • sikety

        I believe T-Mobile has LTE roaming with GCI in Alaska now that they gave them some 700mhz a month or so ago.

        • MarcVH

          Great, but it’s still the same pitifully low domestic data roaming limits, right?

        • Calgrav24

          I believe T-Mobile made a deal with GCI to have unrestricted LTE access when they sold their 700Mhz to GCI so it shouldn’t be a problem anymore.

        • sikety

          Uncapped
          There is an article on this page from September about the agreement, it was supposed to be finalized last month according to some other tech sites. Google T-Mobile gci

    • Fabian Cortez

      I really like the marketing for this. But who knew that Alaska was a part of Canada…?

      After watching a 6-series piece on Youtube about the Illuminati, anarchy, and occult undertones of the recent T-Mobile commercials, this ad seems much safer.

      Hopefully no one will be waving the black flag of anarchy in the ads like the previous ads.

      Agenda, meet troll.

      • VernonDozier

        So, I see they restocked the fridge at Newport 5. You must have got some caffeine in you and ready to push forward an “agenda” today, right Fabian?

        So how is T-Mobile correct today, and customers remain stupid? What’s the talking points narrative of the day..?

        • Fabian Cortez

          So, I see they restocked the fridge at Newport 5. You must have got some caffeine in you and ready to push forward talking points “agenda” today, right Fabian?

          Huh?

          Just so I know, Fabs, How is T-Mobile correct today, and customers remain stupid?

          Well for one, you still pay them for service that you don’t receive.

  • wsj

    Great works for me, now when I am driving near the border and my phone says Welcome to Mexico, when I am still in Texas, I don’t have to worry about international roaming in Texas anymore.

  • randypower

    This is good, but hardly “without borders.”

    Also, I see the list of LTE-covered cities, but does it include 3G elsewhere in Canada and Mexico?

    • VernonDozier

      They should have called the plan “Buckets Without Borders”.

    • Fabian Cortez

      I don’t see why it wouldn’t.

      Time will tell.

    • SirStephenH

      Allowing you to roam in the only two countries we share a border with as if the border wasn’t there isn’t “Without Borders”?

      • randypower

        Ha, yes as long as you don’t reach the next border with Guatemala or Belize. I suppose it holds true if you think of it as roaming without OUR borders, which I can do.

  • Kevin

    Unfortunately I have a border without mobile once I leave my WIFI range. Then I’m on Edge or no service for about 5 minutes till I get to the highway.

  • Brad

    This will be nice… when I was in Jamaica, I couldn’t call anyone and the data was terribly slow… I know Jamaica isn’t Mexico or Canada… but when I go to those places – I won’t have the same worries I did there….

  • nutmac

    I am going to Mexico this Saturday so I will be enjoying Mobile Without Borders from Wednesday (and 128 kbps data until then). My only wish is an updated app with a widget that will let me know whether I am in the qualifying location.

  • Mirad77

    Does this include calling Canada and Mexico from the USA free too?

    • chantie

      yes they will be treated the same as calling in the US.

      • Mirad77

        Thanks

  • tommest

    How come the grandfather customers get treated worst than the new customers. Why we have to pay $10 and the new customers get it for free.

    • Pbs

      That will come as an another Amp service….

    • JaswinderSinghJammu

      I am on the grandfathered plan and I think eventually they will give everyone the same thing. Like the tethering use to be 3 GB and now its 5 GB

    • SirStephenH

      To force you into a new plan…

    • sushimane

      its ok grandfather plan its not so bad i got the select choice plan for 60 dollar with this add-on its only 70 dollars but the more i think about it with the old simple choice plan and the select choice plan we can still roam other countries not with lte but still data. We cant text or talk not until we get to a wifi area we can use wifi calling which would let us text and call for free.

  • patelj27b

    Does anyone know where I can find the list of carriers in Canada that T-Mobile will allow roaming with?

    • Fabian Cortez

      #1 and #2 carriers in both Canada (Rogers) and Mexico (America Movil).

      So I wouldn’t worry about the coverage too much. It’s not like they’re patterning with the “Sprint” of those countries.

      • VernonDozier

        America Movil makes sense; After all, T-Mobile already has a MVNO agreement with Carlos Slim.

        Rogers is a bit of a surprise. I thought it’d be Fido/MicroCell. After all, the founder of T-Mobile, John Stanton, was an investor in Fido/MicroCell.

        • Fabian Cortez

          After all, the founder of T-Mobile, John W Stanton’s WesternWireless (likely via his investment vehicle Trilogy Equity Partners; but that was a private company.) , was an investor in Fido/MicroCell.

          Immaterial.

          Take tin foil hat and place in garbage receptacle.

        • Allan McMillin

          Rogers bought Fido/MicroCell several years ago

          There are only 3 nation wide cell carriers in Canada.

          Rogers, Telus and Bell
          (Telus and Bell share their networks because neither of them have towers in all 10 provinces)

          I assumed they would be partnering with Wind Mobile but Wind is only in Densely populated areas and they are not in Montreal and they don’t have an LTE network yet.

          But for TMobile customers with old phones that only have HSPA in the AWS frequencies for them to get high speed data Wind would be their only choice outside of Quebec. Inside most of Quebec their only choice is Videotron.

          (Technically Mobilicity also uses HSPA in the AWS bands but it will be shutting down their HSPA service by the end of December because they were also bought by Rogers and as part of the deal they had to transfer all of their Spectrum to Wind to avoid concentration of spectrum limiting competition)

        • Allan McMillin

          I should also add that Wind customers can get Unlimited US Roaming on TMobile and AT&T’s network for $15 per month

      • Croq

        Is America Movil the same that came up on my phone in Mexico before? That showed as “Moviestar”.

        • Fabian Cortez

          Is America Movil the same that came up on my phone in Mexico before? That showed as “Moviestar”.

          No.

          Movistar (owned by Telefónica) is the second largest wireless carrier in Mexico. Telcel is number one and is owned by America Movil.

    • Anthony S Jennings

      I was in southwestern Ontario last week, buying some leftover Canada Day gear. :-)
      At the border crossing, roaming was on Rogers. An hour or so later while I was in the bowels of a shopping mall, I was roaming on Telus. Both networks had Speediest results in the 100kbps range.

      • SirStephenH

        “Both networks had Speediest results in the 100kbps range.”

        That’s before Mobile Without Borders goes into effect (7-15-2015). T-Mobile allows unlimited roaming in foreign countries at a throttled speed of up to 128Kbps. Mobile Without Borders promises full LTE speeds in Canada and Mexico although it’ll count towards your allotment just as it does in the US.

  • Cam Fas

    Tmobile network coverage update ?

    • Fabian Cortez

      290 million POPs with LTE. EOY 2015 goal is 300 million POPs and still on track.

      185 markets are covered with wideband LTE and 189 markets with Band 12 (700 MHz A Block).

      • VernonDozier

        And your salary…? What does T-Mobile pay YOU, Fabs?

        • VernonDozier

          May God Bless you and your courteous insight.

        • Joe D

          May want to lay off the crackpot conspiracy videos for a while ;-) It says a lot more about the person who watches all 6 parts than the nutty buddy creating them heh

        • Fabian Cortez

          And your salary…? What does T-Mobile pay YOU, Fabs?

          What any of that has to do with me mentioning their network updates is beyond me.

          The difference between me and you is that you used to be a T-Mobile employee (“disgruntled” clearly applies here) and I never have been.

          Additionally, you’re trolling, like others, a T-Mobile fan site with absurd rationale while you still pay T-Mobile every month for service.

          I suggest you port out and enjoy overpriced service with nasty overages.

        • VernonDozier

          Well, unfortunately, your not here to see that I’m actually smiling and not trolling.

          I was just curious because I could probably pay you more. Have a great day, Fabs!

        • Fabian Cortez

          Well, unfortunately, your not here to see that I’m actually smiling and not trolling.

          *you’re

          I was just curious because I could probably pay you more. Have a great day, Fabs!

          How could you? You’re unemployed!

        • Nogitsune

          SHots fired

        • randomnerd_number38

          I think you’re overreacting. He could’ve meant that you’re here answering questions and T-Mobile should pay you for it.

        • Fabian Cortez

          No, there’s a trend to this guy that involves doomsday scenarios and outlandish conspiracy theories related to T-Mobile.

      • Cam Fas

        Thank you

  • joe

    this was a big yawn

    • Joe D

      As somebody who goes to Canada a lot it’s not at all. LTE speeds would be amazing

  • Rick Huizinga

    The Mobile Without Borders plan page seems to indicate that Data Stash now applies to all Simple Choice Plans, including the base 1GB plan. The Data Stash feature is prominently highlighted as one of the plan features, and there is no fine print to indicate that it only applies when you add additional data.

    • Bilal A

      I wish that was true, but I found his on Tnobile’s page

      Data Stash will be available to all T-Mobile customers on a postpaid or prepaid Simple Choice plan who purchase 3GB or more of 4G LTE data (1GB or more for postpaid tablet plans).

      • Rick Huizinga

        Yeah, that is on the old Data Stash page for the old Simple Choice plan. The Simple Choice “Mobile Without Borders” page that was added today says that it is included with the plan and doesn’t have fine print that excludes it if you don’t purchase a data upgrade.

        • Bilal A

          Hey I just asked tmobile if every simple choice plan comes with data stash and they replied with

          “All Simple Choice plans where you’re paying for extra data, so our 3GB-21GB plans. Check out everything you need to know here: http://t.co/gk4rZuTM7P

          So I’m guessing that’s a no for 1-2.5 GB users. :/

    • SirStephenH

      Interesting. They do make it appear that all Simple Choice plans have Data Stash. The fine print at the bottom of the page does say that a qualifying Simple Choice plan is required but it doesn’t go beyond that, it seems more like standard legal boilerplate, and they normally include that kind of information with the feature highlights (at least an asterisk). The Data Stash FAQ still says 3GB and above but that doesn’t necessarily mean anything at this point. It could take them a few days to properly update all their online materials. It’ll be interesting to see how this plays out although I think this is something they’d officially announce, not sneak in.

  • skywalkr2

    Now add central American + the Caribbean.

    • eanfoso

      nah, little to no demand.

      • skywalkr2

        Not true. Vacationers/cruise ships/etc. Huge demand to regular residential users.

        • There is indeed a lot of traffic between Florida and close Caribbean islands.

    • So many countries and so many LTE bands… Just a few would have carriers using the same bands as TMUS phones, so it’d be hard to provide the same feature except on a country by country basis. On the other hand, any phone supporting 4 UMTS bands can work virtually anywhere in the world, when providing full-speed 3G in C. America and the Caribbean would not be a bad thing either.

      • TmoLove

        iPhone 6 basically supports all of them … LOL Except T-Mobile Band 12.

        • However, unlike other phones, it’s not enough to support a band, Apple has to approve of the foreign carrier too, otherwise the iPhone will not work.

      • mortonmanor

        Also while the technology might work, TMO still has to pay these carriers for your roaming traffic. This works well for places where you have roughly equal numbers of users (perhaps like CA and MX). Then the actual cost isn’t much.

  • Mark

    Do tablets get the same treatment as phones?

  • JBLmobileG1

    So I have the $70 grandfathered Simple Choice plan with Unlimited everything. Will I be able to add this to my service as well for free or would I have to pay $10 a month? If free, thats cool as I would hardly, if ever use it, unless we visit my sister in law in Canada. Otherwise the $10 would be a waste for me. Thanks in advance for the response.

    • David

      How bout you call customer service and ask a rep on the phone or go into a store!

    • Bilal A

      I think you would have to pay an additional $10, but call customer service and find out! Let us know what they said!

    • Seems like you plan would fall under the “Legacy plan” statement. Only two things you can do. 1. Call T-Mobile after July 15 to see whether Mobile Without Borders is included for your current plan. Otherwise 2. Switch to the newer SimpleChoice Plan.

  • eanfoso

    A quick question: the listing shows cities where LTE is available, however the report here says that only in these cities the service is available, my question is, so are these the only cities where we will be able to have unlimited high speed/unlimited phone calls or are the calls and high speed available everywhere, and these are the only cities where Mexico has LTE available and only in these is where you can get LTE in your mobile?

    • The latter case. Outside of major Mexican cities LTE coverage is virtually nonexistent.

      • eanfoso

        oh so then no matter where I am in mexico, as long as I have coverage, I can call unlimitedly back home, right?

        • That seems to be the case.

        • carlos serrano

          Yes

    • Drewski

      Yes only the cities that they have listed down with LTE availiable within those areas there, is when you will the experience such LTE speeds(due to them being those current cities that T-Mobile so happens to have current connections at the moment right now).

      • Drewski

        then*

  • randomnerd_number38

    Dang it. I suppose this is industry-rattling, but it doesn’t affect me. No way I’m giving up all my Simple Choice lines having 2.5 GB of data at the base price for this feature. Now I’ll never be able to say I can call Mexico or Canada at no additional cost! I never have needed to call those countries before, and I have neve traveled to those countries before, but clearly if other people are benefitting I need a benefit, too.

    I suppose I’ll have to make due with the fact that I love my service, my phones, and the price I’m getting. Curse you, T-Mobile! I’m so badly done by.

    • What’s the problem here? All SimpleChoice plans will get this Mobile Without Borders feature added at no additional cost.

      • theicehog

        False. It isn’t any additional cost for regular simple choice plans but if you have a promotional plan you just pay $10 and the entire account gets this

    • gmo8492

      Relax a little, Tmo is coming out with more uncarrier amp moves soon.

    • randomnerd_number38

      I must not have laid on the sarcasm thick enough. It’s a joke. I’m not upset at all about it, and will continue to enjoy the things I love about my service with T-Mobile.

      Now that I know my promotional plan is permanent as long as I keep it, for instance, I don’t see myself leaving T-Mobile for the foreseeable future. I’ve got 8 lines of voice service, each with 2.5GB of data, for $160. I added on the $10 promo feature for a couple of my lines that bump them up to 4.5GB and add a data stash. I added the “match your data” promo for a tablet line for $10 and get 4.5GB on that line as well. All in all, I’m extremely happy with my service and even more happy with the price I’m getting. As far as I’m concerned, I got in on the ground level of the next Verizon(in terms of coverage). I’m a firm believer in T-Mobile.

      • Really

        Right on dude!

  • Botiemaster

    Until I hear the statement “for now on internet devices will have their data plans match your phone data plan, period” anything they say will be fail in my eyes.

  • sushimane

    well select choice plan holder be able to get this feature for free or would we be paying the 10 dollar? i was live chatting with a tmobile rep she didnt know what i was talking about so i mine get better chance on getting my question answered here? thanks

    • Really?

      It would be $10 to cover all lines yes.

      • sushimane

        yeah i found it out by others pretty reasonable i can always add it whenever i need it and take it off later pretty nice since im moving back to Massachusetts which is 4-5 hours drive or a 2 hour flight to Montreal or Quebec, Toronto. I’ll wait and see what the other reamp uncarrier moves hopefully other reamp wont cost us anything else.

  • AS118

    Well, this is why T-mobile keeps making it harder and harder for anyone to move my lines of service away from them. They keep doing stuff other Carriers won’t match, which is why I’ll keep paying them.

    Hell our family got 2 Tablets during the “get a free tablet” promotion. The nice LG ones with the built-in stylus.

  • Pluto

    Do I have to pay extra since I have unlimited LTE for 2 lines for 100$

    • Bilal A

      From what I read on tmobile’s Twitter page, yes.

      • randypower

        How this was presented is very disappointing. So much for “then not charging a penny more for it.” This is an outright lie. At best, it’s a lie by omission. Those of us on this plan are treated as not normal values customers.

        This benefit is of no value to me, but I can’t buy into “We love you” from Mr. Legere when this happens.

        • Really?

          You get unlimited talk text an high speed web, 7 gigs of hotspot (each line), unradio, simple global, free international sms/mms..and all for $100 for the first two lines. As a fellow customer who has the same plan i think you guys need to get real already. With all that and no contract no other carrier comes close and all you can do is state youre not “valued” because even though youre on a promo plan and paying less your upset because youd have to pay $10 for this feature!? Please help a fellow customer make since of this…

        • randypower

          No, I didn’t say I wasn’t valued at all; I tried to weird that carefully but still could have done better.

          Also, I think the plan I’m on gives me pretty good value for the cost. I’m overall happy with Tmo.

          It seems you missed my point altogether that I see it as disingenuous to claim that this new perk is free when it is not free for me because there is some asterisk associated with me and clearly others on the same plan. I was in the grandfathered Unlimited data for $20 plan and only switched to $100/no with the salesperson promise that there were no strings.

          So while I could be saving $$ by going with an MVNO, I am with Tmo and expect to have some benefits as a consequence of choosing to be “in the family.”

        • mortonmanor

          I too am on those same plans. While I’d love to have these extra features at no cost, there is a very real cost for T-Mobile to provide them. Unlike many carriers, they are not forcing us off our old, promotional plans (and have said that we can now keep them permanently). Rather they are giving us a choice, we can stay with the plans we have now, which I believe are MUCH better than other plans out there OR we can go with the modern plans and get them for free. They even give us the ability to mix the two by adding it as a feature for $10/mo.

          I feel that TMO has stuck to their commitments and public statements. Maybe it will turn out that we can add the feature for free, but if not at least I have some choices (including moving to another carrier if I thought I could get a better fit elsewhere)

  • mreveryphone

    The 15th is going to be a busy day… It’s the big sale day on Amazon!

  • Jesus Villafranca

    Okay, great so while in Mexico. I would be able to use 4G LTE (where available of course) but aren’t Mexico’s LTE bands/frequency different from Tmobile 4G LTE?
    Mexico 19008503G 1700/2100 Nextel Mexico; 3G 850/1900 Iusacell; 3G 850/1900 TELCEL;4G LTE Telcel 1700Mhz; 4G LTE Movistar 1700Mhz;

    • Danny

      As you pointed out yourself, Telcel and Movistar use 1700MHz for their LTE networks. Guess what frequency T-Mobile’s LTE is mainly on? 1700 MHz.

      • Jesus Villafranca

        I been to mexico last weekend and my IPhone 5S was locking to the movistar 3G network, no LTE. I purchased international data passes before and still no LTE, just 3G. My only guess was incompatible LTE frequencies.

        • randypower

          What cities did you visit?

        • Jesus Villafranca

          Matamoros, Tamaulipas, Mexico
          Cancun

        • randypower

          Thank you

        • Melissa Cardenas

          morelia mich,uruapan tmobile roams on movistar 3G , Apatzingan mich and tepalcatepec it roams on TELCEL but its only 3G ,i couldnt get LTE in those places at all with my tmobile galaxy S6 edge even tho i kno some those places have LTE since my mom was roaming with her old att G3 and LTE via telcel. Im pretty sure my g6 supports at least one of them mexican lte band at least one.. but nada only 3G ,i hope thT After july 15 when this goes in effect ill be able to connect to lte in mexico cuz im going bAck in September.

      • :P

        downlink is mostly in 2100 and uplink is mostly in 1700/

    • KingOfThePhones

      While the bands may be different, most of T-Mobile’s devices support them also.

      Oh, and someone please tell Legere that it’s pronounced “Canada”, not “Canader” :)

      • Chad Dalton

        You noticed that too, I was like huh? Canader?? Lol

    • John Mayson

      When I’m in Guadalajara I roamed on Telcel and Movistar with my Nexus 4 phone.

  • JayQ330

    I was thinking about leaving my carrier when all of a sudden I get an email from my current carrier stating that my plan will have unlimited text & talk, to & from Canada… *Lte data roams* all for free w without having to upgrade from my grandfathered plan

  • steveb944

    Well that’s pretty lame. We have to change our up to date plans for another and lose any and all promos we currently have.

    I’ll take my regular slower international data and unlimited texting TYVM.

    • Really?

      You can just keep the promo plan and add the feature to cover all lines for $10. You dont have to lose out on the promo plan just to get this.

      • steveb944

        That’s good to know.

        But by the same token it seems like just another add on, and not a revolution of our current plans. Doesn’t seem it’s all it’s amped up to be.

        • Andrew Singleton

          you’re already on a promo plan. you want to revolutionize a revolution? c’mon.

        • steveb944

          Well right now it’s not amping what the customers already have. So it’s not included, making us either change or pay up extra. Seems like false advertising for current customers.

  • EndlessIke

    I’m sure T-Mobile’s executive team doesn’t think about donald trump for a single second of the day.

  • steven berson

    Just called in and found out I have to pay $10. I have the “promotional” 4 for $100 (2.5gig). John L. kept mentioning it was free for customers during the periscope session. -____-

    • Bilal A

      Damn that sucks. I have the same plan and was hoping that it was free. I live right across the border from Canada, and sometimes end up roaming on Rogers or Telus. With his new feature it would be like I wasn’t roaming at all. Such a bummer.

      • steven berson

        That would have been beneficial for you. If you ever travel to Canada just add the plan and cancel when you get back. =)

    • Really?

      Its $10 bucks for the all your lines…damn yall that cheap? Lol

      • steven berson

        Sorry not many of us are wealthy as you. I’m paying close to $180 for 4 lines and an increase of $10 does hurt the wallet. If your generous enough and help me pay the $10 increase your generosity will be much appreciated and I will keep you in my prayers good sir.

  • Matt

    This is really cool because my truck driving job is going to start taking me into Canada towards the end of August. Any chance of this coming to MetroPCS?

  • John Mayson

    So no more topping up my Telcel SIM card!

    The way I’m reading this though I can use my phone in Mexico like I do in the US meaning calling Mexican numbers while in Mexico will incur a charge?

    • Andrew Singleton

      just pretend that america purchased mexico and canada. pretend they’re states. use your phone as if we were all 1 country.

  • n8erman

    That’s it? That’s the big “Amped” announcement? Scraping the bottom of the ol’ Uncarrier barrel aren’t we, John.

    • gmo8492

      This is not the end and its nice to know that people will complain about anything. When was the last time Verizon or At&t gave anything for free? Hmmm….

  • Chad Dalton

    This benefits me as I travel often to Canada and stay for days, so excited, I’ll be in Canada next wednesdsy when this thing is activated

  • Kogashuko

    Soooo… I if I stayed with Tmobile I could roam in Mexico or Canada but not a mile down the road from my house (despite what the map says?) They really need to get their priorities straight. I really liked the un-initiative but not since sprint have I ever seen a wireless carrier with so much potential that made such massive expansion hit a brick wall and suddenly become worse than the year before when I signed up.

    • gmo8492

      You really can’t pin all the blame on T-Mobile, if a roaming partner doesn’t want to play ball there isn’t much they can do. They got into a dispute with At&t about their roaming agreement and despite what they have now they are not willing to help out a rival carrier. Goes to show how the American wireless industry is so broken.

      • rwmgd2

        This is true however roaming works both ways. Believe it or not AT&T, Verizon and Sprint all have roaming agreements with T-Mobile and vice versa. Yes, the other carriers also roam ON T-Mobile as well.

    • randypower

      Tmo has quality as a big priority and they have improved things dramatically. They still have a looooong way to go and clearly are working on that with all the attention on the low frequency spectrum chatter from Mr. Legere, decommissioning of 2G, etc.

      I have had both AT&T and T-Mobile lines for 12 years and see the difference in coverage daily. I’m starting to see Tmo LTE coverage approach the Death Star coverage in parts of rural Texas Hill Country. It’s nowhere near good enough, but there have been massive improvements.

    • rwmgd2

      T-Mobile has been focusing on network expansion for the last 24 months or so. They are expanding their LTE footprint and shuttering their legacy 2G network at such a fast rate it’s hard to keep up. The expansion is being implemented so fast that you can literally see a increase in coverage from day to day. As a matter of fact T-Mobile just surpassed 300 million POPS for LTE which wasn’t even scheduled to be completed until the end of the year.

    • Fabian Cortez

      Exact proof of AT&T’s less than favorable roaming rates.

      If T-Mobile doesn’t work for you then you should port out.

  • Kogashuko

    Rate your wireless carrier by their roaming plan. Carriers with more roaming and bigger data caps are better because they have more confidence that their network will be primary. Take a network with 50mb roaming data and see them for what they are. A network with a small footprint that is horribly afraid you will roam and they will have to pay for it which would interfere with them getting money from you for no service.

  • Fred

    I’m disappointed that the mobile with out borders feature announced will not be a part of the promotional plans such as the 4 lines for $100 or the 2 lines for $100. I understand that we can add this feature to our account for an additional $10, but isn’t the uncannier revolution all about saving us money, and not spending more? I hope John Legere can do something about this.

    • Bilal A

      Couldn’t have said it any better myself.

    • Eric

      The 4 for 100 and the 2 for 100 are still Simple Choice rate plans. The legacy plans for $10 are if you are on the stuff rom before Simple Choice from years ago.

      • Bilal A

        Even though the 4 for 100 & 2 for 100 are part of the simple choice plans, they were promotions and therefore don’t qualify for the mobile with out borders. I called tmobile and asked them.

  • arby

    During Uncarrier 9, John specifically stated that the promo plans are now permanent for those currently on them at the time of the announcement. Does this statement not make the plan no longer promotional? Thus, those who were on the “promotional plan” at the time of the announcement, would we not actually be on a standard simple choice plan? I know it may seem a matter of semantics, but by saying the promos are permanent, makes it a standard simple choice plan. Which means Mobile Without Borders should be included, without fee, for those who had the 4/100 plan prior to Uncarrier 9.

    • Bilal A

      Yes exactly! I hope it becomes available for free for everyone.

    • Andrew Singleton

      that’s like asking for free add-ons to a classic plan. t-mobile will not take the promotion away from you as a service to customers, but they’re not going to dump a bunch of free features on top of your grandfathered, permanent promotional plan. 110 for 2100 + north america is an excellent deal!

  • Mikey Vongola

    So let me get this straight y’all are going to complain about this not being free on your promo plans. if you’re on the 2/100 you’re already getting unlimited talk text and data 7gb of hotspot & raphsody un radio. keep in mind unlimited data generally costs 30 per line in a regular rate plan you would be spending 80$ for two lines then adding 30 per line fit unlimited data. Off the top that’s a 40$ savings per month. For 100$ you are getting more than any other carrier will give you. But adding that 10$ is the issue…

  • alex

    Would the old $70 all unlimited plan qualify for this?

    • sushimane

      nope the old simple choice and the select choice plans are considered as legacy plan so we would have to pay that 10 dollar add-on. since its a add-on we can take it off and add whenever we need it.

      • Carlos

        It is an add on but once you switch to simple choice plan you won’t be avke to go back to the legacy plan.

        • Legacy Plans Versus New Plans.

          Well said…once you switch you can not go back to the legacy plan. I always encourage T-mobile customers to weigh the pros and cons before you change..

        • Sushimane

          No what I’m saying is that since it’s a add on feature u can keep ur old plan but add the mobile without borders but remove it later if you don’t need it anymore but add it again if your traveling to Canada or Mexico again. For example I have the select choice plan I’m only paying 60 dollars minus tax it would cost me 70 dollars still keeper then the new simple choice. But if you got the old simple choice it’s better off to look at ur travel record. I’m going to Canada this August so it maybe useful but we still got simple global which allows me to roam in Canada not with lte but still have data but if I wanna make calls I need to go to a WiFi area then call. Text messages free

      • Charmed79

        My plan just says “Simple Choice Plan: Unlimited Talk + Text” it comes with the 1GB per line and I added the unlimited to mine, will this plan work??

      • PMB01

        Did you not read the article? If you are currently on a Simple Choice plan, you will get Mobile Without Borders added for free.

    • UMA_Fan

      I would wait and see. If you have post paid your base plan is actually $50. With your $20 unlimited data add on being what’s grandfathered.

      It’s possible the new $50 base plan will support grandfathered data features but not the promo ones like 4 for $100 and 2 for $100.

  • Harlar Paynes

    That 21GB cap is real. I have my unlimited 4g LTE and I was throttle down to .56mbps down and .11mbps up. I live in a suburban area so congestion doesn’t occur.

    • Randall Lind

      They have always had limit on fast speed then lower you once you hit it. It better then the rest

    • SBacklin

      Does those speeds happen no matter where you go?

      • Harlar Paynes

        Yes. I contacted T-Mobile support and found out that my location was messed up. After they reset the location, I was able to get 1.92mbps down and 1.11mbps down, which is still slow, but at least email works…

        • SBacklin

          Are you able to hit fast speeds anywhere at all? I’m assuming you can find a spot that isn’t “congested”.

        • Harlar Paynes

          Yes, I was able to receive speeds up to around 50mbps during night time hours(after 10PM) near my house, otherwise the throttling continues. But, I am able to get speeds around 30mbps downtown near my office. Maybe there’s someone in my neighborhood or surrounding neighborhoods hogging the limited bandwidth T-Mobile has. Thanks for staying on top of this, I really appreciate it!

    • UMA_Fan

      You should only have slower speeds if the tower is congested.

      • vrm

        Actually, they should start throttling long before 21 GB. In many places, customers may only connect with band 12 at 5×5 LTE and I think that will be worse than the experience you get with EDGE there. They cannot provision each tower/switch individually for speed caps AND customer as there will be too many combinations; they have to make policies that can be rolled out to all sites/switches.

        Besides, the 560kbps speed isn’t bad at all. I will settle for that speed everywhere.

    • rwmgd2

      There is no 21GB cap. This is B.S. propaganda form AT&T and Verizon slugs. I have used well over 21GB numerous times, month after month, and never experienced throttling. Tweet @TMobile to get the facts and not some propaganda from the big two…..who BTW do have data caps, throttling and charge you through the a$$ for their service.

      • thepanttherlady

        Just because it doesn’t happen to you doesn’t mean it isn’t happening. T-Mobile themselves have already stated they are “de-prioritizing” accounts that have used 21GB+ of data on “congested” towers.

        • rwmgd2

          There is no doubt network prioritization happens however it is a temporary solution. There is no permanent cap or permanent speed reduction like Verizon and AT&T have. As soon as congestion is minimized or you move into an adjacent tower or area with less congestion the reduced speeds disappear.

        • thepanttherlady

          I’m aware of how it works but thanks.

        • rwmgd2

          SMH……………

      • archerian

        oh yeah, blame Big 2 Propoganda for T-mobile’s “de-prioritization” which btw is in fact a speed throttle … maybe tomorrow you’ll blame the FCC propoganda machine

        • fw

          interesting how this topic has morphed back into a discussion of the 21GB issue.

        • rwmgd2

          It may be throttling but it’s not a cap. They don’t shut of your data nor do they charge ou anything extra. The reduction in speed is only temporary. When I had an unlimited plan with AT&T they slowed my speed to .5 up and down for the remainder of the billing period after 5gb of usage. T-Mobile has been extremely aggressive in tackling the giant two and it has benefited the consumer tremendously.

        • archerian

          the throttling can happen when you go over the 21GB cap. That’s something T-mobile added to their ToS, it wasn’t anything reported by ATT or VZW

    • mikejones1876

      I use 40 to 60gb a month never been throttled

    • Mike

      Your LTE speeds will only slow down if you use a lot of data but it will only happen during peak hours if the network is congested otherwise your Data speeds will not be affected

    • Jack Markwalter

      I have used 120gigs in a month and no slow downs for me. My billing cycle resets on the 8th and already used 11gigs.

    • Andrew Singleton

      im at 35 gigs halfway through the month. i watch 2-3 netflix episodes per day and they are all still looking gorgeous on my 55″ tv.

  • Randall Lind

    T-Mobile made my cell better then my Cable provider phone. I can only call US and Canada.

  • John

    I have some news. As far as the 4 for 100$ and 2 for 100$ customers go, next week T-Mobile will reveal a new promotional plan that will qualify for mobile with out borders. “You will like it a lot”

    • H

      any detail or leak?

      • John

        “@SievertMike: @JohnLegere It works. Single charge of $10/month for whole fam. New promo plan starts next week that’s even better includes it”

        Mike the COO on Twitter replied to someone regarding mobile with out borders and the promotional (4/100 & 2/100).

        He stated there’s a new promo plan which starts next week is even better and includes it. (It, meaning the mobile w/o borders). He also mentioned that this promo is going to be very cool.

        I erased the persons Twitter name for their privacy, but you may search this convo up on Mike’s Twitter.

        • h

          thanks!

    • PHL

      Hmm,. maybe a 4 for 100 with 2GB per line AND data stash and Mexico/Canada?

      • Bilal A

        I would love that mex/can and data stash part .. But I don’t really wanna lose that extra 500 mb .. Supposedly the new promo plan is supposed to be better so well see!

  • hector

    Great news guys im on the legacy 4 for 100 and i just called t-mobile to sign up and they told me it is included starting on the 15th

    • guest12345

      is this really true? i keep hearing that the 4/100 and 2/100 are promotions and will not have mobile without borders for free?

    • Sushimane

      This can’t be true because in a press review it states that legacy,promotional deal even the 4 for 100, 2 for 100 John said its permanent but still a promotional deal would still pay 10 dollars for all lines.

      • hector

        I called to sign up for the plan i was ready to pay the ten dollars, they stated that its included in the simple choice plan. I went on the website and think we also get the extra data as well. I think you only have to pay ten dollars if you have a legacy plan and dont want to change to the new plan.

  • siam edition

    New Promotion Is something to do with David Beckham Commercial.

  • the2000guy

    I don’t get. I traveled to Canada recently and I didn’t have any data at all even though a tmobile representative told me that I will have Data all over Canada and neither the cities I went connected to data, not even EDGE. Now I hear about this 4G/LTE data available soon.

    • no2apple

      Get off of your 2008 flip phone..

      • the2000guy

        That’s the problem with jackasses like you.

    • Bilal A

      Or maybe you had data roaming off in your settings?

      • the2000guy

        Excellent. I forgot about that….

  • jj

    Does John Legere look a little freaky in that video? He’d be a perfect Jack Torrence in a remake of The Shining.

  • Patrick M

    does this include the new prepaid available this month?

  • Hurlamania

    Anyone have a contact person or # that will allow me to switch my calling plan to simple choice north America and keep my $20 unlimited data. I don’t see how my calling plan affects my data plan they are 2 separate items. John Legere said the opt in was not a gotcha moment, apparently untrue. Very sad to see them be sneaky like this.

    • mortonmanor

      Hurlamania, I don’t understand what your concern is. Were you not able to add the $10 feature for Mobile without Borders and keep your $20 unlimited data? I just checked my plan details online and I am on the 4/$100 $20 unlimited data on my line and the $10 North American Family feature on all lines for $10 total. Not what you are getting or expecting?

      • Frankwhitess

        There is no reason why he should pay extra 10.00 if he is already a simple choice customer… He is like me, line 1 is 50.00, 2nd line is 30, then add the data separately..

        • Mortonmanor

          I see what you’r e saying. To Hurlamania’s point the voice (the plan) and data (a feature of that plan) are actually tied together and are not two completely seperate things. I honestly don’t remember if the $20 unlimited data was a promtional feature or if it was a regular feature that they decided to discontinue. If it was a regular feature and you weren’t on some other promotional plan, then the argument is stronger that there shouldn’t be a $10/mo charge. In my case I am on the 4/$100 plan with the $20/unlimited data. T-Mobile made it clear that it would cost me $10 if I wanted to add the Mobile without Borders feature to my promo plan.

          While I would love to have the feature for free, frankly I’m happy they offered it as a paid option on the older plans. I have been with other carriers where I couldn’t add new features without changing plans and losing unlimited data in the process.

        • Frankwhitess

          Thank you sir for the info and taking your time to write… I just wish I could keep my grandfathered data..

    • Frankwhitess

      OmG! Your so rite! They just tried to get me… I kept arguing that I fail to understand who is it that I will lose my 20.00 data if I switch to this new plan..

  • Paul Oversmith

    I am in Toronto Canada with a 2/$100/Unlimited Plan and the $10 mobile with out boarders add on. Voice seems fine, but my data is still at 2G speeds. Created a t-mobile trouble ticket. On TELUS network showing 3G.
    Any else having a problem getting LTE in Canada with the new plan?

    • TMUS World Roamer

      Same issue in Windsor. I tried all 4 carriers and i was able to get LTE but the speed test gave .09 download .

      I sent a tweet to @T-MobileHelp and pretty much said they dont own the network. They did a Sim refresh with no luck. Ive purchased HS data while in Canada and ive gotten 25 download easily!

      • Arnold Shoon

        were you able to get this sorted out? Who by default is the provider in Canada? Is it Telus?

        • PGO

          Called tech support a couple of times, they finally said there was a problem and they were working on it.
          So far no improvement.
          I can be on Telus or Bell, but my understanding is they share the same infrastructure. I have tried both and neither give me high speed. Bell shows LTE when I check through About; but it show 3G on the main screen.

  • Nomond

    I currently have the 2 lines with unlimited for $100 and comes with 7gb of hotspot

    Does anyone know how many gb of hotspot this plan comes with?

  • Mike

    In Toronto right now – 3G like before and just as slow. I’m convinced that the advertising is a marketing ploy.

    • Mortonmanor

      We’ve spent the last week in the Canadian Gulf Islands (they are off the coast of Vancouver Island, BC) and have found speeds and coverage much better than before. Speeds have been consistently around 7 Mbps on 3G and just tested 49 Mbps on LTE (Bell).

    • PGO

      Mike, I am having the same problem.
      After several calls to tech support and finally one of my two phones on the plan is operating at high speeds. The other is not, Provisioning and phone settings are OK, so it takes a trouble ticket to network engineers to get it sorted out.

      I was able to get them to give me a free 7 data data pack, which gave me high speeds on both phones. When they called back to say the problem was fixed, I took off the data pack on one phone and got excellent data speeds. When I did it to the other one, it went back to 2G speeds.

      It seems the ticket was written to just fix the other line. I am waiting to see if the other one gets fix. It seems to take a couple of days for the network engineers to work on the ticket.

      It is a new program, I am on a promotional plan with the $10/m NA addon, which might have something to do with my problems.

      As I talk to tech support each call seems to bring a more knowledgeable response, so they must all just be learning about the M W/O B plans.

      Good luck

  • janet.tovar

    ==

  • Rango2014

    Visited Vancouver, BC and had and excellent experience with Mobile without borders. I used an Iphone 6plus, set it to roaming before I left the US. and as soon as I arrived in Vancouver I was on LTE. It switched between Telus, Rodgers and Bell but remained on Bell LTE most of the time. Rarely did I drop off of LTE. Speeds were great, never slowed at all. Again, Thank you John Legere for your wonderful work at Tmobile, you are admired and you are truly the best!

  • Andy

    I just spoke with 3 different T Mobile representatives, they all said different things but all agreed that – despite what CEO and website say – there is NO way to get 4G from TMobile in Canada. I found that hard to believe, but they were adamant and one representative agreed that the CEO and website really oversold the capabilities. Now I read some folks saying there is 4G, but have to work hard to get it.

    I am either being outright lied to, or they are trying to set my expectations lower because of the unreasonable difficulty of actually achieving 4G. Either way, maybe not such an ‘Uncarrier’ as they say. Will see what happens when I get there.

  • michael

    Just got of the phone with tech support in Philipines and the fellow said sorry and would l stop yelling at him if he increased the band width so the cel can actually be used.
    Pity as tmobile just got busted for throttlling in U.S. by the commision last year.
    Now it seems due to happen again for throtlling in Mexico and no clear syntax for connection at Movistar of data. None of there Partneers even know how to connect.
    So once u get into mexico the data promised shuts down even with visits to partner offices