Lumia 640 should arrive before T-Mobile’s “confirmed” July 16 release date

Lumia 640

Late last week it seemed we had a concrete release date for the upcoming budget-friendly Lumia 640 smartphone by Microsoft. Although its popularity isn’t likely to be quite near the likes of the Galaxy S6 or iPhone 6, it certainly feels like there are plenty out there waiting to get their hands on the next great value Windows Phone. And from my time with it, that’s exactly what I think it is. It’s an incredible amount of phone for the money (they’re £129 here in the UK, cost $130 on Cricket Wireless.)

Back on direct topic: We read elsewhere that the Lumia 640 is scheduled to arrive on July 16th. If it holds true, that makes more than 4 months since it was announced at MWC in Barcelona. However, if one conversation with T-Mo customer care is anything to go by, T-Mobile is actually aiming to have it on shelves way before that date:

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The team member (whose name we’ve erased) states more than once that T-Mobile should be selling it earlier than July 16, and that it’s still scheduled for “this Spring”.

Now, as I was typing “if a conversation with T-Mo customer care is anything to go by” a few sentences back I had this pang of “yeah, duh.” I realize the folly in placing any bets on release dates purely on the “information” provided by a customer care agent. Not at all belittling the knowledge of any particular care team staff members. What I mean by that is that it can often take time for any updated information to filter its way through every individual working in a part of a company the size of T-Mobile. But if the official @TMobileHelp Twitter account initially said July 16 – with some certainty – isn’t that a message that should be seen and heard by all T-Mobile’s Customer Care staff?

There’s only one real message to take from this, and it’s a response I keep getting from my sources: We don’t have any specific release date set in stone for this device yet. So let’s hope it does arrive way before July.

 

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  • Jenny

    Good. Can’t wait for this. I’m trying to decide if I want to get this or just buy the Lumia 640 XL.

  • Off Topic TMobile’s family

    Off -Topic, I think a great article to read below and I hope Cam will share with his readers.

    Mobile
    CFO: Around 50% of customers are on family plans, carrier will continue family
    plan promotions

    May 18, 2015 | By Mike Dano

    T-Mobile (NYSE:TMUS)
    CFO Braxton Carter said that “a little over 50 percent” of T-Mobile’s
    subscribers are on the carrier’s family plans, and that those family plans
    cover an average of around 2.4 lines of service. He said the carrier sees
    “substantial opportunity” to sign up additional customers to
    T-Mobile’s family plans, and he said the carrier will continue to offer
    “pulsed” family plan promotions in the future…

    • Cam Bunton

      Yeah, it’s on my to-do list. I need to read through it, but it’s happening. There’s only one of me. ;-)

  • carol argo

    If tmo can garanty equal or better connectivity then their Nokia 635 lte (carefull tmo,out of the box 635 lte as yet to be beaten,I tried it with every window insider variant,and I had to revert to cyan,why?connectivity is way higher (probably a Nokia deal with tmo that is not on update 2?)

  • susan

    I am going to buy this for sure, love my 635 with wifi calling.

    Also none of the reviews of 635 mention how great and clear the speaker is, which makes a HUGE difference for me as my hearing isn’t the best.

    I have to say “what?” less than half as often when using this phone…
    The Navigation app with lumias is the best too.

    Yeah it still is a bummer occasionally not being to run android apps for certain companies but I live.

    The 640xl is too big for me so I’ll just get 640

  • john

    Ya, one day before july 16, why even bother.

  • Ordeith

    Why the lag? Did Cricket buy timed exclusivity?

  • JLV90

    T-mobile chat support is generally clueless, never trust anything they say about product availability.

    • landmarkcm

      Lol. Right & watch theirs will launch July 16th!

    • Steven Jefferies

      Supposedly T-Mobile tweeted again saying July 16th was a mistake and this article actually does hold water, shoot for Spring continues. Your welcome T-MoNews for helping break this news first! :)

  • dave

    I have up got the win blu HD lte great phone

  • john

    T mobile is a joke, can’t even release a phone that’s been out for a long time now. What a scammer, maybe just to get more money for it.

  • greg

    Microsoft appears to have completely given up. No new high end phones and foot dragging low end phones that take so long to arrive by the time they show up nobody cares. If I were trying to destroy Windows Phone I could not do a better job than Microsoft and their so called partners.