Free shipping on Galaxy Note 4 store orders?

note 4

Yesterday we received information from one of our sources stating that for a limited time, customers looking to order their Galaxy Note 4’s in store (presumably where they have no stock) can get it shipped to them without incurring a delivery charge. The offer ends tomorrow, October 20th.

The following memo is being sent to staff as a guide on the process. If you are a customer, it seems you have to pay the shipping fee initially, but then get it credited to your bill within 3 bill cycles.

Free Standard Shipping for Samsung Galaxy Note® 4 Orders Through October 20!

Big News! Customers can get free standard shipping when they order their Samsung Galaxy Note® 4 this weekend! From now until October 20, customers who order a Samsung Galaxy Note® 4 through the process listed on the Ship-to (Direct Fulfillment) page or How to Process a JUMP! Upgrade page will receive a $6.99 bill credit within 3 bill cycles.

Note: This $6.99 credit can also be applied to the full cost of expedited shipping!

Important! What to Tell Customers

· The selected shipping method will be charged to the credit or debit card used for the order when the device ships.

· The shipping charge will be credited to the customer in the form of a T-Mobile bill credit within 3 bill cycles.

· No action is needed on the part of the customer to ensure this credit is applied.

Side note: Apologies for not getting this up as soon as I received it. Crazy day full of kids birthday parties, and me being completely burned out combined to keep me out of action all day.

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  • g2a5b0e

    On Friday, I had to call around to 6 T-Mobile stores to find one at all. The 6th one I called (30 miles away from me) said they had a bunch in stock. I think she exaggerated because when I got there (within 30 minutes, mind you), she said they were down to 2 black ones. The two guys in front of me in line wanted them. I was not happy about it! They said they would ship it to me for free. Not good enough. I was going to start calling around to other stores, but then she realized her number was off. I got the last one in the store. The lady behind me, however, was extremely peeved that she had to get a white one. Oh, well. I couldn’t be happier.

    • randpost

      you should have got a white one you big racist.

      • g2a5b0e

        Ha! My friend said the same thing! +1

        • Marcelo_L

          Dude, I held a White one in my right hand, and the Black one in my left. How to choose….how to choose.

          They’re both so beautiful……..

        • g2a5b0e

          There’s no wrong choice, man. I really wish Samsung had made an Electric Blue like with the S5. That’s what I really want. Doesn’t matter though. T-Mobile wouldn’t carry it anyway.

        • Marcelo_L

          Damn…Electric Blue Note? I’d be all OVER that.

        • g2a5b0e

          Yeah. It would probably be the sexiest thing ever.

        • jonathan3579

          I was hoping T-Mobile would carry the pink Note 4. (Not for me obviously, lol. My girlfriend is enamored with the idea of owning a pink Note 4.) T-Mobile seems to do pretty bad when it comes to color options. Every other carrier seems to find exclusive colors for phones though.

        • g2a5b0e

          Very true. T-Mobile always seems to carry the standard options & nothing more. It’s quite annoying.

        • Singleweird

          gold s5? 32GB g3? z3?

        • KOLIO

          That’s what she said………………………. ;-)

    • Joey Soloo

      Every store I called was sold out ALL the black ones too…. And another had 1 white one, I refuse to own a white phone again! I had a white iPhone 4 & 4S!!! Never again

      • g2a5b0e

        I’ve never owned one, but I’ve seen what plenty of white phones look like after a few months. No, thanks.

    • skittle

      The first store I went was sold out but said they would call me when another shipment arrived. Then an hour later they called. Evidently someone they called earlier backed out or they miscounted. Happy with my new white Note 4.

  • No Knowings

    I ordered online while talking to cs service on the phone…she credited my account $24.99 for over night shipping ..recving my note4 on monday

    • Singleweird

      that was nice of her. you were only entitled to 6.99.

  • Roger Sales

    T-Mobile is probably pushing the note 4 as a way to keep some of the iPhone 6 / 6 plus craziness at bay.

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    • Agreed.

    • Android_God

      I was just telling my buddy that if only tmobile gave me $7 off I would go Note 4 instead of iPhone!

  • Trevnerdio

    On a fairly unrelated Note (eh, eh?), when are we going to be able to preorder the Edge?

    • Marcelo_L

      Good luck with that. I went to the Samsung Experience at BestBuy, and they’ve already pulled the Note Edge from the stores.

      Here’s the scoop from their Samsung Rep:

      1. There will only be 1 Million Note Edge’s shipped to the U.S., across ALL carriers. You read right. That’s across ALL carriers.

      2. The Note Edge will not be on display at any Samsung Experience site, going forward for the foreseeable future.

      3. The “expected” retail price is about $100 more than the Note 4 (using the TMo pricing, that would put the Note Edge at north of $810).

      4. And lastly, TMo will probably the LAST carrier to get the Note Edge. (As an aside, his recommendation was that if i REALLY wanted a Note Edge, I’d have the best luck ordering it from ATT and having it unlocked).

      All that being said……poor form Samsung…poor form.

      • Trevnerdio

        I hope you were misinformed :|

        • Marcelo_L

          I do too…but I picked the guy’s brain pretty thoroughly. He seems like he knew what he was talking about.

          Just the same, I called a couple more BestBuys to see if they’re NoteEdge’s had been taken down, and guess what….they were GONE.

          Plot thickens.

        • Trevnerdio

          :( this makes me incredibly sad

        • Marcelo_L

          Me too. :?

        • taron19119

          Y Samsung said that the note edge was going to be limited and cost more then the note 4

        • skittle

          Just returned from a Best Buy and as you said the Edge was pulled.

      • jonathan3579

        Those reps don’t know squat. They’re just as misinformed as reps in carrier stores…

    • Singleweird

      you wont want an edge once you feel one.

      • Trevnerdio

        It’s just so weird though…I want it!

  • Rod

    What about the gold one?

  • Giro

    Any one knows when the otterbox for the note 4 are going to be in stock man I got my phone last thursday and I really don’t want it use it without a case. I’m checking best buy every 5 min and amazon nothing.

  • skittle

    I just got back from Best Buy. No Otters.

  • so where

    Havent seen much reporting on this (of course), but in Georgia by 2pm on last Friday. there were 0 tmobile stores with the Note 4 in stock. And i mean 0. I decided to order mine on the website next day and received it cause no tmo stores would have it today either.

  • Bemi

    Also, in some sad first world problems. All tmobile stores are sold out in Houston. Seems to be a nation wide pandemic. Twitter is littered with those that are unhappy about the current state of things. One used noted that he would just want for the nexus 6. I on the other hand decide to take an inside approach. Of course for journalistic purposes. I order a note 4 was told that it could be a week to a month before it arrives. Looked online today still on back order. Called a tmobile rep. How was gladly able to upgrade it to next Day. Whenever it ships. I’m turn of events, only something many would call a touch of God, a Miracle of some sort shipping she said was 5 to 6 days from yesterday. As of this report device is still on back order.

  • Sluna

    I had to order mine on Saturday, 10/18 from a T-Mobile store. She told me I would get it in 7-10 days. I am thinking she totally lied to me because the status still says back order. What is everyone else’s shipping status? Could it be weeks or months before I get it?

    • Bemi

      Ordered Monday still on back order. Try Calling the stores they might be receiving a shipment today. Mine is out here in Houston, tx.

      • Sluna

        So mine is supposed to be shipped to me. So would it matter if they got a shipment today? I am in Minneapolis, MN. I mean is this coming from T-mobile or is the phone being shipped from some other company? Sorry, I am a total idiot with this stuff! Thanks for your help!

        • Bemi

          I believe it’s like this Samung- tmobile warehouse and then distributed amount tmobile stores. I went to get one at a store. Then I had to cancel mine from online. The rep told me it could take 2 hours to 24 hours to cancel. I’m hoping for 2 as I will be calling them at around 2 p.m. central. I never would have though it be this hard. Maybe I’m just inpatient. My girlfriend received hers on Tuesday. She called in and placed it on Monday. She got a white one so I think that’s why it was faster. She with AT&T tho. Not sure if our relationship will last long because she still paying overage for data. That’s enough to put is on the rocks. Ha ha Pro Tmobile as you can see

        • Sluna

          Ha you crack me up!! That is one thing I love about T-Mobile, that they don’t charge you for overage. I also ordered the white one. I ordered it on Saturday while I was at T-Mobile. Maybe I should check to see if they have any today. I am desperate to get it! I am changing from an iphone so this is completely new to me! my husband is sticking with the iphone and his iphone 6 is also on backorder. Do I need to go to the same T-Mobile that I ordered the phones from or can I go to a different one?

        • Bemi

          Glad I put a little laughter in your day! If the phone is being shipped to your house. You just have to be patient. I think it might be best to actually cancel it and Re order. They are actually doing a $30 off any samsung product including the note 4. When my cancel request goes through 24 told 48 hours then I am going to do that. And just do next day shipping for $15. The store I went to today has one left. The last one in the store too. I’m interested to see how well the phone sold. Funny thing is my girlfriend is coming from an IPhone to the Note 4. This will be pretty interesting to say the least.

        • Bemi

          My order wasn’t canceled. Nor was it upgraded to overnight like the rep had promised. I was charged for it this morning. I don’t have a tracking number yet. They said it should get to me 5 to 7 days. Any news with your phone?

        • Sluna

          I actually cancelled my order and went and got the phone last night! Except when I got home I got an email saying the phone had shipped! So when it arrives tomorrow I have to bring it to ups and tell them I don’t want the phone. Pain in the butt. Did you end up picking up the phone still?

        • Bemi
  • Josh

    I had the note 4 in my hand then when the guy at the store told me I had to transfer everything right then for my note 3, I said no it’s called the deferred jump I can take it home transfer all my notes and files from work and then ship it off, he told me No I wasn’t allowed to do that so I figured I would just go to another store but no other stores had 1 called the original store back and the manager said the employee didn’t know what he was talking about but sorry They already sold all their phones so now I’ve ordered 1and I’ll probably see it in a month, always ask for a manager don’t trust some new hire he doesn’t know the truth , but it’s my fault for not asking for the manager.

  • stiffler

    has anyone noticed on the back of their note 4 the Samsung logo is a dull grey color instead of the shiny chrome like on the demo models in Best Buy

  • mo

    I ordered my note 4 on October 22 she told me if I pay $24 can get my phone by the nxt day in the mail.

    • DanMardik

      Same thing on my end. Showing “Backordered” Also paid for Overnight shipping.

      • mo

        it sucks e waiting this lng -_-

        • DanMardik

          Agreed. You just have to remind yourself at the end of the day that’s it’s just a phone and in a couple of months you won’t even care about it as much as you do right now.

        • mo

          True.. :)

        • Alexander

          Have you received your phone yet?

        • mo

          Nope -_- it’s annoying

        • mo

          Omfg finally got the txt my phone comes in 2marrow

        • Alexander

          Aww lucky you. I’m assuming you paid next day shipping. My shipping label was created yesterday, however, for some reason they have not given it to ups yet. This really sux. Congrats to you though!

  • blueyourmyboy

    I got my note 4 and i love it. The only issue is that i barely ever can use the wifi calling feature.I don’t even get the wifi calling icon. I updated the 911 address and it still doesn’t work. Is anybody also experiencing wifi calling issues?