T-Mobile VoLTE reaches ‘nationwide’ status and 700MHz LTE is go!

T-Mobile-4G-LTE

T-Mobile CEO, John Legere, took to a blog post this morning to let us know a few key exciting tidbits of information. First off: VoLTE is now officially nationwide. Secondly: 700MHz is go!

T-Mobile’s upgrades and expansions on the network side have been hugely impressive over the past 6 months. It wasn’t long ago the company officially announced the VoLTE service, and now it’s officially reached the required number of people to be classed ‘nationwide’. What’s more, 2.8 million customers have – in the past 2 months – placed over 52 million VoLTE calls. That number is only expected to grow as more devices are made compatible with the service. 

More excitingly, Legere announced this morning that the 700MHz spectrum acquired from Verizon earlier this year is being put in to action. Sites are being equipped with the low-band spectrum and the company is testing its first band 12 compatible devices. 

“The team has also been aggressively rolling out Wideband LTE, upgrading our remaining 2G footprint to 4G LTE and starting to roll out our new low-band 700 MHz A-Block spectrum.  In fact, in the three months since we got hold of this spectrum, we’ve already begun equipping sites with 700 MHz gear. Just. Three. Months. And we’ve begun field-testing our first 700 MHz-compatible devices, so we can get those devices in stores and online—and in customers’ hands—before the end of this year.”

Of course, we already know that the Samsung Galaxy Avant and latest Galaxy Tab are both A-block compatible, and we’re unsure on the Xperia Z3 (which is yet to be announced). But we’re looking forward to seeing how many other devices are built to be compatible. The big question on that subject: Will iPhone 6 have A-block friendly parts, or not? 

Along with the financial results, these announcements make for very pleasant reading. But there’s more. T-Mobile was also ranked highest for customer service among the top 4 carriers in the U.S. by JD Power. It ranked just higher than AT&T, with Verizon and Sprint finished 3rd and 4th respectively. MetroPCS also finished top in the non-contract providers category. 

All in all then, it’s been a great quarter for T-Mobile. Lots of good news to digest. As a reminder, the conference call will be streamed on T-Mobile’s investor site this morning at 8:30am Eastern. 

Via: T-Mobile, J.D. Power

 

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  • http://twitter.com/SParKlngCyaNide SparklingCyanide

    So much good News today for T-Mobile! :D

    • Cam Bunton

      ALL THE GOOD NEWS! :-)

  • kev2684

    t-mobile please buy continuum 700 spectrum they’re just sitting on it anyway. I don’t want to move to at&t

    • yeah right

      I have a strange feeling they are going to wait on 700mhz until the 600mhz auction. After snapping up enough 600mhz spectrum they will buy the 700mhz spectrum to fill out there spectrum portfolio. Including an acquisition of US cellular

      • Octavio Araujo

        What article gave you that impression that T-Mobile will take over cellular.

        • Kidney_Thief

          I believe he means US Cellular, which T-Mobile has been rumored to buy for a while now.

        • yeah right

          Ty

        • Octavio Araujo

          That could happen after the 600mhz spectrum auction. But we first have to see how this Sprint and T-Mobile merger is going to play out.

        • Mark

          I’d like to see that, just because US Cellular already has LTE over a good chunk of Maine.

        • yeah right

          I meant US cellular. The spectrum assets are in pretty good alignment and US cellular has a high LTE migration. Just think it would be good for both parties and tmobile

  • Dan

    Any bets on whether the next Nexus phone will have band 12?

    • Qbancelli

      It better…

      • ChristianMcC

        Nexus phones support the most bands/frequencies of any phone, besides the current gen iPhones. No doubt the next Nexus will support band 12.

        • Alex Zapata

          That’s the one thing I envy about the nexus line and the 5S/iPad air. All those bands make a lot of sense from a production standpoint, but carriers don’t like that. Hopefully that becomes a trend though….

  • taron19119

    What a good day to be a T-mobile customer

  • Fabian Cortez

    There’s a good chance that the iPhone 6 will come with band 12.

    AT&T agreed to switch to and use band 12 since band 17 (their current 700 MHz band) is a subset of band 12.

    This benefits all of the smaller rural carriers since they now get access to more devices that support their band.

    AT&T does get something out of the deal: Dish had to agree to lower the power at which they were broadcasting.

    http://www.fiercewireless.com/story/att-dish-cca-cheer-fccs-official-stamp-700-mhz-interoperability-deal/2013-10-29

    • monkeybutts

      And US Cellular also uses band 12 already and sells the iPhone.

  • sushimane

    keep it up tmobile but its a bummer that nexus 5 doesnt support the volte but its ok.

    • FILA

      Yea, it does suck, once again, Nexus gets left out, but I hardly make phone calls anyways, so its not a big deal. LTE speeds are crazy, so I mostly Zello if needed. Bad thing is, no 700mhz band, but I wonder how much I really need it… Nexus 6 rumors to be a 6 inch screen, hope not, if so Im not upgrading

      • ChristianMcC

        Too true. I passed on that Sony z ultra gpe for it’s hugeness, and is sadly pass on the N6 if it does come to fruition. Fingers crossed for an N4/N5 2014.

  • Jay Holm

    If T-Mobile is smart, they will implement carrier agrregation with the 700 band. Does anyone know how much spectrum T-Mobile has of the 700mhz? 5mhz, or 10mhz?

    • Kidney_Thief

      Technically, 6+6 MHz. Also, it’ll be much easier to carrier aggregate with the 600 MHz band as it adjoins the lower A block.

      • Jay Holm

        Oh, that’s kinda weak. But if it’ll help with rural coverage then yayyy!

        • Myles Douglas

          It doesn’t make sense to aggregate this spectrum when it only is being used to improve LTE performance.

        • DJohn NineOneSix

          Well it should be by now like 75% of LTE phones out therethere
          Even the $30 phones from metro pcs are LTE
          plus metro customers are gonna take advantage of that 700mhz,
          And yeah they should update our radios with a OTA like they did with the Sidekick LX wen they rollout 3G!!
          My HTC One M8 specifications says
          T-Mobile’s 700MHZ
          GENERAL
          2G Network GSM 850 / 900 / 1800 / 1900
          3G Network HSDPA 850 / 900 / 1900 / 2100 – EMEA, Asia
            HSDPA 850 / 1900 / 2100 – AT&T
            HSDPA 850 / 1700 / 1900 / 2100 – T-Mobile
          4G Network LTE 800 / 900 / 1800 / 2600 – EMEA
            LTE 700 / 900 / 1800 / 2100 / 2600 – Asia
            LTE 700 / 1700 / 2100 – T-Mobile
            LTE 700 / 850 / 1700 / 1800 / 1900 / 2100 / 2600 – AT&T
          LTE 2300 – India

        • Myles Douglas

          No it doesn’t make sence to aggregate this spectrum when the 600 MHz auction is the next year. And what would that aggregate it with? They only have about 6 MHz of this spectrum. Plus, when a rollout like this is done, the goal is not speed, it is coverage.

  • S. Ali

    They mention the purchase of some additional 700mhz, no mention of market (8M customers)

    • taxandspend

      Could it be the Leap spectrum in Chicago?

      • monkeybutts

        That seems most likely unless they just purchase a bunch from elsewhere.
        Chicago is the only top 10 market they don’t have 700 MHz in.

  • Paul

    I just happen to notice that my Note 3 FINALLY made a call over LTE. While Dallas has had the VoLTE I hasn’t been getting the result until recently.

  • monkeybutts

    Now if only my phone got an update to allow it…

    • ChristianMcC

      Seriously, Google update my N5 to support what the chipset offers.

  • taxandspend

    No news on when other existing devices will be updated to support Volte? I haven’t seen a thing. It may be nationwide, but it’s constrained to a few devices. Shouldn’t the HTC One M8 be getting an update? And since the chips in the latest phones support the 700MHz spectrum (as Neville Ray said), shouldn’t these phones such as the S5 and the M8 get updates to support this spectrum?

    • ac21365

      Nobody knows for sure whether the hardware in the newer phones could do band 12. The radio chip can, sure, but the hardware hooked up to it is the mystery. We have to assume they won’t be updated for band 12 unless we see one pass back through the fcc.

    • Jay J. Blanco

      I know the Note 3 support it. I think the S4 supports volte.

      • Christopher Olson

        I had the s4 it doesn’t support volte

        • Jay J. Blanco

          That’s weird. Then how was Samsung conducting volte test on att with GS4?

        • Christopher Olson

          The chipsets vary from carriers and since att has had volte technology longer they probably had that added when they sold the s4

        • taxandspend

          What makes you say AT&T had volte technlogy longer? I thought they introduced it within a day of when T-Mobile did.

        • Christopher Olson

          My mistake, you’re right i was thinking of metro that beat every one to the punch with volte and att doesn’t have volte on the s4 it’s only available on the s4 mini

        • superg05

          metro did

        • Jay J. Blanco

          I don’t Want my s4 no more :-( if it’s not volte

        • Mark

          How is the sound quality on VoLTE compared to standard?

        • Jay J. Blanco

          I wish I knew. But I do HD calling on hope and it’s amazing. Crystal clear. Can’t wait to test it out.

        • mreveryphone

          It sounds so clear like they’re right there next to you. It’s kinda weird at first. The first time I heard it I thought it was something wrong with my phone lol. But you will definitely appreciate the difference when you hear it, then take a call without it…

        • superg05

          odd my note 2 had volte software preinstalled when it first came out

    • Bryan Pizzuti

      And the G3 as well. There’s no VoLTE support enabled yet on it. And while it supports Band 17, it does not yet support Band 12 (I realize that might not be possible with a software/firmware update).

  • JB45

    Hope the Note IV will have Band 12. Also I would love to know which cities will first get 700. I know us here (Cincinnati) might have the whole channel 51 issue still…..

    • Cam Bunton

      The said they’d successfully negotiated deals to move TV signals over to different bands in 5 markets. They didn’t say which ones.

      • JB45

        Thanks for the information Cam. Let’s all hope!

      • Kyle

        What about LA county? Thanks.

    • DJohn NineOneSix

      And yeah they should update our radios with a OTA like they did with the Sidekick LX wen they rollout 3G!!
      My HTC One M8 specifications says
      T-Mobile’s 700MHZ
      GENERAL
      2G Network GSM 850 / 900 / 1800 / 1900
      3G Network HSDPA 850 / 900 / 1900 / 2100 – EMEA, Asia
        HSDPA 850 / 1900 / 2100 – AT&T
        HSDPA 850 / 1700 / 1900 / 2100 – T-Mobile
      4G Network LTE 800 / 900 / 1800 / 2600 – EMEA
        LTE 700 / 900 / 1800 / 2100 / 2600 – Asia
        LTE 700 / 1700 / 2100 – T-Mobile
        LTE 700 / 850 / 1700 / 1800 / 1900 / 2100 / 2600 – AT&T
      LTE 2300 – India

  • besweeet

    I wonder how many additional dropped calls people haven been having on VoLTE compared to HSPA and EDGE calls.

    • Brian Perez

      well mind you this is a new technology and he needs to be enhanced an improved but people need to notify t mobile celebrity mobile can work on it like this been doing with everything else that is not perfect with the company

  • me

    Glad to see they are back at #1 for customer service. I can attest to the huge improvement. I call a few times a year over several accounts we have and I always get a US rep and they know what they’re talking about. Cost cutting earlier led to horrendous customer support who only wanted to upsell – at least, if they wanted to keep their jobs. What a terrible way to run things. Now things are back to normal.

    VoLTE has been great on my new Note 3. I don’t use the internet while I’m on a call but the call connects WAY faster which I appreciate. Call quality is great as well.

    T-Mo is rolling things out amazingly fast. Sprint still doesn’t have LTE in my area – they don’t even have the backhaul for it!

  • qpinto

    all i need now is a phone to support this 700mhz spectrum and ill throw money at the screen

  • Bklynman

    Well Tmobile still have away to go,I was in major part of Brooklyn the other day,no data,no calls. I was outside. I couldn’t believe it. I live in NYC,I am in not that part of Brooklyn that much.I was there for my job. I just couldn’t believe it. That had not happen to me in a long time.

    • Spanky

      I live in Brooklyn. The data in my area is horrible (0.5 Mbps down) and has been since 2011. What part of Brooklyn were you in? Staten Island isn’t that much different. The moment you walk into a building on the CSI campus, no service.

      • JaswinderSinghJammu

        Why do you still have T Mobile? Have you tried other carriers?

      • taron19119

        What phone do you have

      • Bklynman

        Windsor Terrace Bklyn. I just charge my phone. Some time when that happens,I have take out the battery,and sim card put them back,then everything works,didn’t think of doing it that day.

    • Brian Perez

      i’m surprised to hear such remarks from a new yorker who has t mobile because my service has been very reliable in nyc i haven’t experienced any issues even in the busiest areas and i lift up town in east bronx so maybe you should contact t mobile and let them know instead of complaining about it in public 3 sisters now we’re going to do anything to make you fix an issue that your personally experiencing

    • Aaron C

      It has happened to me, but it’s that dropped data phenomenon where you have to enable airplane mode, then disable to get your data back. Maybe that was it? Lots of T-Mobile folks have been experiencing that. Nexus 5 here.

  • Chad D

    New merger talk, some French provider. Not Sprint, TG!

  • TMOguy

    700mhz is live in D.C. right now. Neville just stated it on the employee webcast.

    • YABD

      Hi, what the 700 MHz will improve on the network? I am a little bit lost in this matter. Thank you.

      • taron19119

        In door coverage and help with rural coverage

        • dude

          Keep in mind you would need a phone that supports the new frequency to take advantage of the benefits.

        • taron19119

          I know that that’s y I have not brought a new phone yet

    • Gerad Munsch

      There is at least one live 700 MHz LTE cell in the Cleveland, OH market.

      This screenshot was taken on I-271 outside of Cleveland, OH. I did not go into the city on this trip; I’m guessing I would’ve found more cells. The cell was located at 731.5 MHz.

      I discovered the cell using an RTL-SDR dongle, with the “LTE-Tracker” software by evrytania.

      http://imgur.com/8lDvRTA

  • Hiro

    Great news, and exciting to see all this happening so rapidly! A very happy TMo customer indeed.

  • taxandspend

    “What’s more, 2.8 million customers have – in the past 2 months – placed over 52 million VoLTE calls”

    Does this not seem like a staggeringly low number of calls in 2 months?

    • steveb944

      That’s about 18-19 calls per person. In my opinion that’s pretty high as people don’t call much anymore.

  • Alex Zapata

    I would love some of that band 12 coverage in the Chicagoland area. Lots of gaps to fill in!

    • taxandspend

      Notice they said 9 of the top 10 metro areas? That’s because Chicago is the one that they don’t own 700MHz in – that was Leap’s. I assume T-Mobile will come up with a few hundred million dollars and buy that at some point.

      • Alex Zapata

        I did indeed notice. I was just expressing my sentiments…….

  • happy

    Does this mean the nexus 5 gets VoLTE ?

  • archerian

    Looks like we’re coming back to the heydays for Customer Service, a la 2007 and earlier

  • YABD

    T mobile is reinventing the mobile telecommunications, The same way apple did with the iPhone in 2007.

    • izick

      So someday they’ll be boring, predictable, and monotonous?

  • Ryan M.

    If 700 Mhz ended up in my market, I’d be 95% persuaded to get a new phone. Need those lower frequency waves to permeate my workplace!

    • Aaron C

      Same here. It would be worth it to ditch my Nexus 5 to get reception at work and when I travel to rural areas. T-Mobile doing all the right things…

      • izick

        By then, you’re talking Nexus 6. Which is exciting because Google is working with an unknown partner to manufacture the Nx6

        • Aaron C

          That “unknown partner’ is widely believed to be Motorola now. I can’t wait. A Motorola Nexus will be excellent.

  • http://www.groupon.com Blackberry

    Quick Question…… Did anybody in these(VoLTE turned-on) markets have luck with VoLTE on Blackberry Z10 ?
    [ Were you able to make a 'voice call' while still being able to "simultaneously browse with LTE" on the Z10 ]

    • Kornmatrix

      The blackberry z10 has not been updated to use voLTE yet which might not come until the phone is updated to 10.3 but who knows when that will be. I just wish i had LTE at my house!

  • Eric

    I really hope Apple can update their baseband to support Band 12.

    • http://twitter.com/geoff5093 Geoff Johnson

      Radio bands that a phone can support can’t simply be added by an update, it would require a physical hardware change.

      • qmc

        SDR (software defined radio) – coming soon to a phone near you!

  • Rob

    If they roll out 700MHz in Denver, I’ll give up my beloved M8 in a heartbeat.

  • Emory

    Did anyone else notice that Legere said in the conference call that they have agreements to acquire an add’l 8.7M Pops at $.48/Mhz Pop of 700Mhz A Block spectrum? Does anyone know who/where?

  • Laststop311

    IF samsung/apple want to make money off me they are going to have to support band 12 or I’ll just hold on to my galaxy note 2 longer

    • taron19119

      I don’t care if we have to wait longer than every other carrier for the iPhone 6 and note 4 to come out but get band 12 on it

  • NotHappy

    And yet I am still on 2G. I would think living next to a major highway on the east coast they would have updated the towers by now….

  • tony

    Quad Band GSM; UMTS: Band I (2100), Band II (1900), Band IV (1700/2100), Band V (850); LTE: 2, 4, 5, 7, 17
    this is the nokia 635 is their any bands missing?

    • taron19119

      Yeah band 12

  • Dexter Smith

    I’m so glad good things are happening for T-Mobile! :-D

  • Adrian Torres-Vega

    Note 3 has an update available for download. The update is 188 MB’s….

    • Oliver Jackson

      Just got it.its for download booster, Knox and VoLTE

      • Adrian Torres-Vega

        How’s your Note 3 running? A small select few are having issues. I did some reading online, not sure if I want to install the update…

  • Scott

    I live in Seattle – where T-Mobile is based and consistently have dead zones. My partner has AT&T and has consistently better service than me. I’m skeptical.

    • YABD

      We are on the same boat.

    • TMOTECH

      Skeptical about what?

  • Kuma

    I have two questions:
    1) I want to know why we don’t get VoLTE on iPhone 5s? Do you think IOS 8 gonna enable VoLTE on iphone, especially iphone 5 and 5s?
    2) do you think iphone 6 gonna come with band 12 or 700mhz capableity?

  • Richard Yarrell

    It’s pretty plain and simple nothing today beats T-mobile or the sure power handset wise and network wise of the current Galaxy Note 3 and Galaxy S5. With the Galaxy Note 4 on the horizon which will be a day purchase for me as usual what more can any person want on the best network in the carrier game today.

    • squiddy20

      Yeah, that explains why the area of the US that I’m going to be living in for the next few years has absolutely no T-Mobile service whatsoever. Meanwhile Verizon, AT&T, and even to a lesser extent- Sprint, all have service there.

      • Romdude

        Not in my area, t-mobile has the fastest according to several apps like sensory and rootmetrics with the same coverage. So it all depends on where you live and where you travel. It really is as simple as go with the best for you.

  • moise didieu

    VoLTE works in Orlando now. Using it now.

  • TmobileTee

    VOLTE IN MILWAUKEE WISCONSIN!!! Love It!!!