Back in November, you may remember T-Mobile announced that it would no longer allow premium SMS vendors to bill for its services through the carrier. The move was pushed through in an effort to fight fraud. A movement which AT&T and Sprint also joined in on. Services included receiving messages for things like horoscopes, offers and weather. All of which are completely unnecessary in the modern day, and unwanted.
Today, T-Mobile has announced that it’s launching a proactive movement to start refunding customers who have been charged since that announcement was made 7 months ago. What’s particularly pleasing is that former customers will also be refunded:
Beginning in July and running through September, T-Mobile will notify current and former customers who paid for Premium SMS services and have not already received a refund to let them know the process to request a summary of these charges and then request a refund for charges that were not authorized. A special website will also be available in July to provide more information.
In short: From next month you can expect T-Mo to contact you in some way to give you further instructions on how to claim a refund for any Premium texts you’ve received.
For more on the announcement, head on over to T-Mobile’s newsroom.