Samsung, like Apple, wants you to trial its products

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Over twelve thousand people signed up to the 7-day test drive within the first couple of days to use an iPhone 5s on T-Mobile’s network for a week to see how they got on. It was partly so customers from other carriers would be able to test and see that the Magenta network was a lot better than they thought. It was also partly so consumers would become aware of the fact that T-Mo stocks the iPhone.

But Apple’s not the only company wanting customers to trial its devices. Yesterday, Samsung announced a new consumer trial program in five U.S. locations. Sammy is launching a scheme whereby customers can walk in to one of the included locations, and walk out with the Galaxy S5 or Galaxy Note 3 (as well as one of two Gear devices), and use them for 21 days free of charge.

“We realize there are many decisions when it comes to choosing the right smartphone, and we want to give consumers a risk-free opportunity to engage and connect with our products,” said Melissa McNutt, senior manager of experiential marketing at Samsung Telecommunications America. “Our trial program offers consumers the convenience and accessibility to explore and test Samsung Galaxy products in their own environment, enabling them to experience the incredible things they can do with our products and make educated decisions prior to purchase.”

While the trial may be free, you do need to pay a deposit with your credit or debit card to take part. Once your 21 days is up, you return the phone/device and get your deposit back. If you want to take advantage of the scheme, you need to be over 18 years old, and be near one of the following locations:

  • Dallas-Fort Worth/Frisco, TX: Stonebriar Centre Mall, 2601 Preston Rd, Frisco, TX 75034
  • Houston/The Woodlands, TX: The Woodlands Mall, 1201 Lake Woodlands Dr, The Woodlands, TX 77380
  • Los Angeles/Canoga Park, CA: Westfield Topanga, 6600 Topanga Canyon Blvd, Canoga Park, CA 91303
  • New York City: Samsung Galaxy Studio SoHo, 130 Prince Street, NY, NY
  • Santa Clara, CA: Westfield Valley Fair, 2855 Stevens Creek Blvd, Santa Clara, CA 95050

There’s nothing in the announcement by Samsung to suggest that the devices are locked to a specific carrier. One would assume they’re unlocked GSM devices.

 So, if you’ve not used Samsung’s products before, and want to give them a spin for three weeks without committing to buying one, be sure to pick one up and let us know how you get on.

Source: Samsung

 

 

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  • maximus1901

    It’s kind of lame that TMO’s trial is only for 1 week. That’s not enough time to be able to really test the network in a bunch of places AND get used to the phone.

    • Stefan Naumowicz

      I’m sure they have a small number of phones to use for this promotion and want to maximize the amount of people they can get to do the test drive. If they run out of test phones because people are keeping them for a long time that’s bad for business.

      • Whiskers

        Well if people are keeping them then T-Mobile just got sales from them ..
        So it’s a win win situation for them.

        • Chance

          No it’s not. T-Mobile doesn’t make much (if any) profit on actual devices, it’s the service. So selling a phone for a few cents more than you bought ti for Apple didn’t really make more money, but it just lost you a test drive device for a customer who may have purchased service AND it cost shipping, labor and time for employees.

    • bkin94

      I personally think 1 week is a good amount of time. you could almost use it for one day and be able to tell if it works where you live, work, and play. I suppose there are cases where you may need to check coverage in a place where you don’t go every week though

    • bogey

      2 hours is enough time to test the Tmobile network!

      • kalel33

        In less than 2 hours you can drive outside of the metropolitan, see how limited the service is and be back to return it. I’m kidding….somewhat.

        • Jason

          Soft Connection Mobile?
          I kid I kid….
          Thankfully in big cities 99% of the time…. lol

    • Woochifer

      What’s lame is how all the other carriers basically force you to sign a contract, and pay for a phone and service up front just to try out their service.

      T-Mobile’s handing you a phone to try out for a week, with unlimited data and voice minutes, and no strings attached. At the end of the trial, you return the phone to a T-Mobile store. No contracts, no fees, no transactions made.

      Yeah, Samsung’s giving you 21 days, but only five locations and no word on which network you’d be testing out.

    • Woochifer

      What’s lame is how all the other carriers basically force you to sign a contract, and pay for a phone and service up front just to try out their service.

      T-Mobile’s handing you a phone to try out for a week, with unlimited data and voice minutes, and no strings attached. At the end of the trial, you return the phone to a T-Mobile store. No contracts, no fees, no transactions made.

      Yeah, Samsung’s giving you 21 days, but only five locations and no word on which network you’d be testing out.

  • steveb944

    Aw man, I wouldn’t mind testing one out. I hope it includes free service as part of the trial, World Cup streaming! Too bad they’re all too far.

  • HangmanSwingset

    This is really good for people who want to try one out. Though I wouldn’t use one myself if it was handed to me to keep…

    • basik

      Just wondering.. for what reason?

      • TheNeuge

        Here’s a conversation I hear literally every day that sums up why I won’t buy Samsung:

        Customer: Man, I’m fed up with this phone. (Usually an S3 or S4)
        Me: Why? What’s going on with it?
        Customer: It crashes, it lags, and I’m always getting error messages. I hate this thing.
        Me: Okay, did you want to look at a warranty replacement or would you like to go ahead and upgrade?
        Customer: Nah, I don’t want this thing anymore. What can I do to upgrade? *drops phone on counter*
        Me: Okay, cool, let’s take a look. What do you think you’d like to get?
        Customer: …Let me see that S5.
        Me: *blank stare*

        Samsung seems to be the master of Stockholm Syndrome.

        • Brad C

          I used to laugh at this on a regular basis. They’d have the worst experience with their Samsung phone ever, and then turn around and buy another one. I have an S4 now because it was free (won it in a contest), but i never will personally actually buy another Samsung again, especially considering this one has different issues than my S3, S2, Vibrant, and Epic had.

          This one likes to randomly stop communicating with the network, so i do not get any phone calls, text, or MMS but it still shows it has service so i think it’s working until i go to send a message and get a failure, so off to pull the battery i go then everything comes in.

      • HangmanSwingset

        Personal preference. Android is a hot mess in general. But for Samsung specifically, I don’t like the cheap plastic feeling designs, gimmicky software features, and sub-par hardware features. The S5 offered nothing new to the smartphone world, but they tout it around as if it’s the best thing ever.

        • Spanky

          “The S5 offered nothing new to the smartphone world, but they tout it around as if it’s the best thing ever.”

          Then I guess they really are copying Apple.

        • krym73

          Nothing New? LMAO
          Consumers whom use the word gimmicky features are the worst. To them everything is a gimmicky feature just cause they don’t use it or don’t know his to properly use it. When cars first came out with cup holders, that was considered at its time a gimmicky feature… now you can’t find one without it. MultiWindow, Dual Camera, Ultra power saving mode etc are great features on Galaxy devices that I use often. I don’t care what device you use but it’s more than obvious a bad phone wouldn’t be selling millions and selling more and more as the generations progress. Haters going to hate but the facts are the facts… the #1Android manufacturer is here to stay.

        • HangmanSwingset

          Of all the things you listed, none of them are new in the Android world. Hardware features it included (fingerprint sensor and heart rate monitor) aren’t new. Any phone with an LED flash directly adjacent to the camera has a heart rate monitor. Power save is a handy feature, but again it is software based, therefore can be on any android device.
          And I never said it was a bad device, just that there’s nothing new to it, and that it’s good for people who do have an interest in it.

        • HangmanSwingset

          Of all the things you listed, none of them are new in the Android world. Hardware features it included (fingerprint sensor and heart rate monitor) aren’t new. Any phone with an LED flash directly adjacent to the camera has a heart rate monitor. Power save is a handy feature, but again it is software based, therefore can be on any android device.
          And I never said it was a bad device, just that there’s nothing new to it, and that it’s good for people who do have an interest in it.

        • krym73

          Nothing New? LMAO
          Consumers whom use the word gimmicky features are the worst. To them everything is a gimmicky feature just cause they don’t use it or don’t know his to properly use it. When cars first came out with cup holders, that was considered at its time a gimmicky feature… now you can’t find one without it. MultiWindow, Dual Camera, Ultra power saving mode etc are great features on Galaxy devices that I use often. I don’t care what device you use but it’s more than obvious a bad phone wouldn’t be selling millions and selling more and more as the generations progress. Haters going to hate but the facts are the facts… the #1Android manufacturer is here to stay.

        • bkin94

          I agree with this. I find it very sad that Samsung is the most popular android phone maker. there is never a case when i would recommend a samsung device over an iPhone, or if someone must have android, a nexus, HTC one, or LG G3… the list of phones better than the galaxy line goes on.

        • bkin94

          I agree with this. I find it very sad that Samsung is the most popular android phone maker. there is never a case when i would recommend a samsung device over an iPhone, or if someone must have android, a nexus, HTC one, or LG G3… the list of phones better than the galaxy line goes on.

  • D Velasquez

    I pass on Samsung but I really can consider a Nokia trial but the LIMITED device selection T-Mobile have ill wait to see what my next smartphone will be

    • krym73

      R.i.p nokia
      No trial needed

    • josephsinger

      Oh puhleez! Most people when they are offered something for nothing at least say thank you rather than say “why didn’t they…” If you don’t like an offer just leave it alone. What’s really so hard about that?

    • josephsinger

      Oh puhleez! Most people when they are offered something for nothing at least say thank you rather than say “why didn’t they…” If you don’t like an offer just leave it alone. What’s really so hard about that?

  • Jackson

    Canoga Park CA.. What is the name of the store?

    • Analog Spirit

      It’s at Westfield Topanga:
      6600 Topanga Canyon Blvd
      Canoga Park, CA 91303-2609
      United States

      • JoeMa

        Is it a Samsung store? I tried to look up the directory before heading out there.

        • Analog Spirit

          I have no idea. I’ve never been there before (tho I don’t live too far away from it, like maybe 30 miles). All I know is the location of it. It might just be a temporary store, like a kiosk in the mall or something like that.

        • Analog Spirit

          I have no idea. I’ve never been there before (tho I don’t live too far away from it, like maybe 30 miles). All I know is the location of it. It might just be a temporary store, like a kiosk in the mall or something like that.

      • JoeMa

        Is it a Samsung store? I tried to look up the directory before heading out there.

  • Jose The Dorito

    Where’s the Window’s phone Love? jk lol

    • itguy08

      Deservedly it gets no love. Should have been aborted.

      • bkin94

        adoption is a better alternative to abortion :-) and Nokia was “adopted” by microsoft

  • Oy

    Great can they think of anything original!! As an US-born Korean, I know that how Korean do business, making existing products or ideas better. That is the philosophy of Korean business. My mom is chinese and Chinese philosophy is just copy and sell cheap. At least, Korea’s company making excellent product.

  • Alex Zapata

    I hope these test-drive programs become a norm in the industry.

  • maximus1901

    Ummmmm. Why doesn’t samsung just team pup with TMO so it’s not limited to 5 Samsung stores???!

    • Woochifer

      Because T-Mo specifically wanted to bump up the iPhone usage on their network in addition to promoting their service. According to Legere, T-Mo approached Apple first specifically because among the major carriers, T-Mo has the lowest iPhone penetration and they wanted to change that. So, Apple agreed to provide the test drive phones free of charge (and I don’t think it’s coincidental that Apple has started promoting T-Mobile’s prepaid plans in their stores, and selling iOS devices at Costco with T-Mobile prepaid service). It works to both companies’ benefit.

      T-Mo did not preclude adding other OEMs to the test drive program in the future, but they clearly want to use the program to steer/attract more customers both to their network and to the iPhone.

      • S. Ali

        Not to mention the inclusion of WiFi calling in iOS8

        • bkin94

          Samsung phones have had Wi-Fi calling. iOS doesn’t get it until fall. If anything, testing the network on an iPhone will give a sub-optimal view of the network

      • S. Ali

        Not to mention the inclusion of WiFi calling in iOS8

  • John

    Yay I am 5 Miles from Stonebrair haters gonna hate

    • josephsinger

      Stonebrair??

      • David Icke

        yes. the mall – in texas – as stated in the original post of places this works.

      • David Icke

        yes. the mall – in texas – as stated in the original post of places this works.

  • skittle

    I just covered the back of my phone with Band- Aids to simulate the feel of the Galaxy S5 and after one day I had enough Samsung.

  • skittle

    After covering the back of my G4 with Band-Aids I can now get the Gakaxy S5 feel without even upgrading.

    • josephsinger

      As long as you plan on using it for only three weeks.

  • Ryan Chapman

    Has anyone gotten the Iphone sent out yet from T-mobile? I signed up the day it went live and I haven’t had my unit sent out yet (been a week) Curious how long I should expect

  • Ryan Chapman

    Has anyone gotten the Iphone sent out yet from T-mobile? I signed up the day it went live and I haven’t had my unit sent out yet (been a week) Curious how long I should expect

  • drivethruboy168

    My Mall is up there! Woot Woot!