T-Mobile to end overage fees for its customers, urges other carriers to do the same

tmobileoverages

The first of T-Mobile’s trio of new Uncarrier announcements was a Simple Starter plan with unlimited talk and text as well as 500MB of LTE data. T-Mo then followed that up with “Operation Tablet Freedom,” which knocks the price of LTE-enabled tablets down to equal their Wi-Fi-only counterparts and also offers 1GB of free data for voice customers. This morning T-Mobile has revealed its final Uncarrier announcement, and the good news is that it’s something that all its customers can benefit from.

T-Mobile has announced that starting in May for bills arriving in June, it will not charge overage fees of any kind. This applies to Simple Choice plans and the Simple Starter plan (neither of which had overages to begin with) as well as older plans.

Along with abolishing overage fees for all of its own customers, T-Mobile is now urging the other three major U.S. carriers to do the same. The magenta operator has launched a Change.org petition with the hashtag “#AbolishOverages” in an effort to get AT&T, Sprint and Verizon to stop charging overage fees for their own subscribers.

Overage fees can be a major pain for wireless customers, especially because they’re often extremely expensive for things like single messages or extra megabytes. T-Mobile’s decision to axe overages completely is a great Uncarrier move, and I’m sure that the Magenta Army is pleased that they’ll no longer have to worry about being hit with those fees.

We’ve seen the other three major U.S. operators emulate several of T-Mobile’s previous Uncarrier moves, like when they each launched their own early upgrade programs similar to T-Mo’s JUMP. It’ll be interesting to see if that trend continues with the latest move, especially now that T-Mobile CEO John Legere is directly calling those carriers out with a petition.

What do you think of this latest Uncarrier announcement? Do you think that AT&T, Sprint and Verizon will follow it by killing off their own overage fees?

Via T-Mobile#AbolishOverages petition

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  • patt

    I am confused with T-MO after you hit your cap you are slowed down.

    What kind of overages are with TMO as of today? someone explain to me. Thanks

    • Tmoguy

      Older plans

    • steven

      There are people with grandfathered plans (limited minutes, limited text, and even some 200mb plans that allow data overages. This is basically making ALL grandfathered tmo plans unlimited.

      • Stefan Naumowicz

        How do you know it doesn’t mean that once you hit your limits you don’t have access to that feature anymore? (Ex. Once minutes get used up only text/data works for the rest of that billing cycle). That seems far more likely

        • steven

          Because I read my email. I’m a TMO employee. Have a plan with 1000 minutes? Call everyone! You don’t have to wait for nights and weekends with Unlimited minutes!

          · Have a plan with 500 texts? Keep texting! You won’t run out with unlimited texts!

          · Have a plan with 200MB of data? Use it! And keep browsing after that!

        • Stefan Naumowicz

          That is good news then. They should advertise it as no-limits as opposed to no-overages because no-overage doesn’t necessarily mean your limits are being removed.

        • dm33

          I’m sure it doesn’t mean no overage. What they mean is that you don’t automatically get charged extra. What they do when you hit the limit already varies by new plan. I expect they will apply one of the existing three overage actions to grandfathered plans. When you reach the limit options that are currently in place are:

          1) Service stops when the limit is reached. This is what happens with the 200MB free data for tablets. Can purchase additional data. Also happens with the new $40 plan.
          2) Slow down data after the limit is reached

        • So, does this mean that I no longer have to subscribe to Unlimited 4G data? I can go down to the 1GB plan and keep on using data, without being throttled?

        • Moby

          Throttling is not an overage fee. They will still throttle.

        • Willie D

          You’re a TMo employee, but you likely have an employee plan, which are very different than consumer plans, not only in features, but in price as well.

        • Moby

          Limited plans are limited plans no matter if they’re employee plans or not. And all over the overage charges on those plans are going away. #Fact.

      • AussieB

        Just a PR ploy they hope people with Other carriers who still have overages will hear

    • Deadeye37

      Personally, I’m appreciative of this move. I have a grandfathered family plan with 500 talk & 200 MB of data, both of which can offer overages. We never get close to the 500 min of talk, but I have to watch my data usage like a hawk to ensure I’m under the 200 MB (I generally average 80-120 MB of data a month). Now I don’t have to worry if things are crazy one month and I have to use more than 200 MB of data.

  • archerian

    Even for consumers on capped grandfathered plans?

    • Yes. All plans are covered under this announcement.

      • Schnazzy

        Even pre-paid plans?

      • besweeet

        Really? That’s somewhat good for all grandfathered plans who complained about T-Mobile not doing anything about them. They didn’t seem to promote this much, though.

  • sidekicker89

    I’m on the old 1000K Value Plan. So I guess this means I get unlimited Minutes? I only pay $84.92 a month for three lines. In May my plan goes up by $5 since our 2 year contract only gave us a $5 discount every month for the third line.

    • Stefan Naumowicz

      It says their are no overage fees, not that there will now be no limits. You probably won’t be able to make calls once you use up your minutes unless you buy more. Since your willingly and knowingly purchasing more service from them it’s not an overage fee.

      • steven

        Nope. It’s unlimited.

      • sidekicker89

        I see what you’re saying. I just tweeted them to ask if that is true.

      • Current Employee

        The internal memo says “Have a plan with 1000 minutes? Call everyone! You don’t have to wait for nights and weekends with Unlimited minutes!”

        • Stefan Naumowicz

          They don’t clearly state whether they are going to give those customers unlimited access or if they are just promoting a higher priced plan. Tricky word play. The consensus here is that hitting hard caps will now result in termination of service with the option to buy more, until there is further clarification that’s what im going to assume is happening.

        • Rob

          T-Mobile would have to be incredibly stupid to do it like that. This move will put more pressure on Verizon and at&t and will likely drum up a good bit of customers switching to T-Mobile who didn’t realize that T-Mobile plans already didn’t have overages. This move is genius on T-Mobile’s part and the short term potential drop in ARPU is worth it for the higher potential for new customers.

  • bkin94

    This isn’t anything new for the simple choice plan, is it? Just a change fit grandfathered plans? Also, are they just going to give away the ‘above limit’minutes and data? Or throttle it?

    • dm33

      Or charge more for it in a package you have to buy

  • Stefan Naumowicz

    T-Mobile must really be out of ideas if this is all they have in store for their latest uncarrier phase; this has been by far the least earth shattering phase yet. This elimination of overage fees affects so few people because all simple choice plans have no overages anyway. The Simple Starter plan is just a lower priced plan that gives you less data than the more expensive plans, whoopdie do. Verizon did the same thing with their “More everything” plans and you don’t hear them being praised on their customer friendly attitude. Last but not least, the tablet freedom does seem like a pretty revolutionary offering (cheap LTE tablets with lots of free data until 2015) but considering the selection of tablets are all older models it seems like t-Mobile is just trying to get rid of older inventory by putting it on “clearance” similarly to what they did with BlackBerry phones. On a side note, companies trying to get bought out always start with reducing inventory to make themselves more attractive to their buyer (the less baggage the better) so I’d say buyout/merger plans are certainly not over.

    • Fr0stTr0n

      Can you cry more? Go back to Verizon whiner.

      • Stefan Naumowicz

        Am I crying? All I did was show how this latest phase of uncarrier is garbage and benefits very few people. These pieces should have been minor announcements and not talked up to be the industry shattering changes tmobile launched initially

        • Fr0stTr0n

          You must be new to the internetz, the internetz is seriouz buzinezz…..

    • You’re not seeing the big picture. I think it’s more about putting the other carriers in the “hot seat” and make them look bad. It’s great marketing. Pretty much every subscriber on the big 3 will hear about it, and find themselves siding with TMO, then find themselves considering a switch to TMO. Which is good for all of us! So maybe at this moment this doesn’t benefit you directly, but in the grand scheme of things it should!

  • AussieB

    I thought Tmobile didn’t have overages & they just throttled you. What plans have overages?

    It makes no sense for them to get other carriers to follow suit. Its one thing to promote how your policies are better but why encourage your Co petition. Once others get rid of overage Dees, Tmobile advantage disappears. I never understand their statements about changing the industry. Worry about T-mobile. Each time competitors follow suit, you lose a competitive point. Everything can and will be copied if it works. Then it comes back to network coverage and service. Stop telling AT&T and Verizon what they should do and worry about building your own company

    • Stefan Naumowicz

      They don’t ACTUALLY want the others carriers to copy them, they just want their customers to see how much better t-Mobile is. when Verizon and att don’t change a thing tmo gets to brag about it once again.

      Also, people with older grandfathered plans with hard caps are the only remaining customers with the potential to be charged overages.

  • besweeet

    Hmm… Would you rather have your, for example, data plan stop, or just pay a simple overage for uninterrupted service? I’d prefer the latter, in hopes that I’d stay within my limit next time, or move up a tier.

    The petition to get other carriers to stop overages better calls them out on it, so it might be an okay move.

    • Stefan Naumowicz

      I’d prefer to get a warning when my limit is close to being reached, so I can decide if I want to buy more of that service or just wait until my next billing cycle

      • T-Mobile Cares

        Each customer that approaches their data plan limit is sent multiple text messages offering to upgrade their data plans prior to being throttled.

      • Fr0stTr0n

        Then enable text nofications ya noob.

    • bob90210

      It’s much better for the you as customer to have the minutes/text/data stop when you reach your limit because the overages charge are outrageous.

      • Willie D

        It is much better for a text message with a walled garden weblink to pop up once you hit your limit offering you to MOVE UP IN PLAN, BUY A MONTHLY PASS (with set data and minutes for $x.xx) or TO THROTTLE USAGE.

        • Romdude

          Exactly, you get a choice what you want to do. It’s to stop overages not stop using more if you want to.

      • 21stNow

        I can decide what is better for me as a customer. I don’t need the carrier to do it for me. A person can throttle (to zero) his own usage by turning off cellular data on his phone when he reaches a certain amount of data used. Or, a person can choose to continue to use high-speed data and pay for it.

    • Willie D

      Tiered Data is how T-Mobile should go for those that want it. Throttle data is totally acceptable, not really at 2G speeds I dont think, but more like “limited to 256” which is “usable” but not going to clog up the network. I

      • Stefan Naumowicz

        That is how they do it. They throttle you to 2g (128k) so that there is incentive to buy the more expensive plan. If they throttled to 256k a lot more people would opt for the cheapest plan and deal with the slower speeds, significantly reducing revenue.

        • Willie D

          They dont throttle to 128kbps. 2G is actually GPRS (we all forget that) and that is limited to 70kbps, but generally, the network is only producing on the limited spectrum it has allotted now for GPRS a speed of 20-50kbps. 2.5G would be EDGE, which would be 220kbps but average speed is 70-150kbps which is a little better, and much more easily used to check email and web pages. However, even Virgin Mobile and Boost all limit to 256kbps, carriers in Europe do the same, so my thought is, limiting people to a still usable but considerably slower speed than their average 15mbps is going to not only appease and win fans, but also match with the fact that T-Mobile offers 128kbps while roaming on a foreign network, but cant offer that on their own? Really? It would put it in line with their own policy for roaming, which makes customers happy. With T-Mobile already giving more data in plans for no extra cost, I highly doubt people are going to move to lower price plans because they are able to get slightly more usable speeds in the existing plan they have.

        • Stefan Naumowicz

          All my speedtests once throttled result in 128k, without fail. Boost and virgin only have one data tier so it makes sense for them to use a higher throttled speed, because if a customer wants more data they would have to look into a different carrier, so there’s incentive to keep the customer happy at that price point. Since tmo has several tiers, by severely limiting their throttled speeds They are creating a strong incentive for those customers to upgrade to a higher priced plan. Also, I was a virgin customer a while back (worst experience ever) and even before getting throttled my God awful 3g service rarely exceeded 150kbps. They can put the limit wherever they want, if the network won’t provide that speed anyway it means absolutely nothing.

        • Paul

          It’s been a few years, but when I got throttled I got a max 50kb download.

        • sidekicker89

          I read that Virgin and Boost are reducing their throttled speeds to 128kbps from 256k.

    • 21stNow

      I’d rather have full-speed data and pay for it rather than be throttled, personally.

  • Eduardo Espinoza

    Yeah I’m with you guys I cant completely understand how this affects any current simple plan customers. If you pay the for the unlimited plan there’s no point, unless of course the numbers are the opposite. By that I mean many of their users like aren’t paying for the unlimited plan then this move makes sense if those users are being charged for overages.

    • Stefan Naumowicz

      It doesn’t affect simple choice customers, only people on older plans with hard caps

      • Eduardo Espinoza

        But are there really that many users still grandfathered in that they have to make a complete campaign about it.

        • Stefan Naumowicz

          No. But they are running out of ideas for uncarrier so they had to make a big deal out of nothing

        • Willie D

          I felt this was their biggest let down yet. I expected something bigger than to be asked to sign a petition about other carriers. Hey John, fact of the matter is, I’m with T-Mobile, I could give a crap about what other carriers do. However, if T-Mobile wants to think I am an idiot for not recognizing they just rehashed information from a year ago about no overage plans, and pass it off as “news” then I am almost likely out of spite to move back to Sprint. At least when they announce something, I know it isnt old news, its just news of things that will never happen.

        • Stefan Naumowicz

          “News of things that will never happen.”
          LOL

        • 21stNow

          I can understand being disappointed, but I don’t get wanting to leave out of spite. Up until now, there hasn’t been an Un-Carrier move that had a positive impact on me because I’m on a grandfathered plan that is cheaper than what is offered with Simple Choice. It took five iterations, but T-Mobile finally did something that could have a positive impact on me.

          If I didn’t get mad and leave through the first four Un-Carrier moves, why would you get mad and leave through one that doesn’t benefit you?

        • Willie D

          I’m not leaving, I’m just saying, this was stupid and asinine. If this is what TMobile calls big news and held out over the weekend for, it shows me TMobile hit its limit, inventing pain points to rehash that have been successfully solved, there is nothing more to do and that Phase 5 should one exist is unlikely to change the industry. It just means in simple terms, TMobile is done with their mission and can hopefully work on themselves.

        • Moby

          Heck yes! This is very exciting. I am going to get unlimited minutes while paying the limited minute price. My grandfathered plan is cheaper than Simple Choice, so I’m going to make out big time. Thanks John Legere!

        • eneka

          Where does it say you’ll get unlimited minutes?

        • Moby

          Calls to customer service by multiple people have confirmed that if you have a limited minute plan, it will become unlimited in May.

  • Deadeye37

    Here’s my question. I have an old family plan with 500 talk & 200 MB of data and no text. I assume my data will get throttled once I pass 200 MB. How does my talk get affected since there is no throttling? Is it basically just unlimited now? Also, I get no text, so can I start texting for free or do I get charged on a per-text basis since its not really an overage?

    • Willie D

      You likely will be sent a text or email or snail mail telling you they are moving you to a Simple Choice plan. My buddy on an Even More+ Plan with 500 Minutes and 2GB of data was force migrated to Simple Choice 2GB plan a year ago. That’s how they did it for him. In the case if they do not, you will be likely hard capped at 200MB and given the chance to buy Data Passes good for 1 day or 7 days, or to switch to the Simple Choice plan for the next month. As for texts, since they are not already included in your plan it would not be overages, but you would be charged per message.

    • Moby

      Yes, it will be unlimited now.

  • So, does this mean that I no longer have to subscribe to Unlimited 4G data? I can go down to the 1GB plan and keep on using data, without being throttled? i SURE HOPE SO.

    • archerian

      Yeah right.. They said no overages.. Not no limits…

    • Stefan Naumowicz

      No way. This announcement does not affect simple choice plans in anyway. Only those on older rate plans with hard caps on minutes/texts/data.

    • Chris

      You will still get capped, you just won’t be charge overages (which they’ve been doing with data).

      But they also have prepaid consumer plans that doesn’t have unlim mins and unlim text like if you purchased prepaid 100 mins + unlim text + 5 GB data ($30 prepaid plan), they will throttle your data after 5 GB but will not charge you overages past 100 mins. I assume they would just keep asking you to buy more mins and not allow you to call unless it’s an emergency call (i.e 911 call).

      • 21stNow

        Did T-Mobile specify that prepaid plans were included in this announcement? Usually, prepaid plans are left out of these kinds of things.

  • uofm2005

    If someone could clear this up for me, would appreciate it. If you go over your data limit, TMO never charges you for that. They just slow your speed. Why are they making an announcement that they will stop charging for overages when they haven’t done that in years? I have unlimited full speed data when I did that bridge-to-value thing last year. Hopefully that will last forever. However, I only get 300 texts and 600 minutes shared with another line (only the voice, not text/data). Now do I have unlimited voice and texts for my line?

    • brianb90

      It’s a marketing ploy to show that the all the others DO charge overage fees.

      • guest

        It’s not a ploy – while T-mobile hasn’t had overages in data plan for quite some time, there still are customers with overage plans. This is clearing that hurdle and pain point for them

    • Moby

      Yes, that’s correct, you will have unlimited voice and texts. It was in an employee memo. Enjoy.

      • Stefan Naumowicz

        If the memo your referring to is the same one I saw, it kind of implies but DOES NOT specifically say hard capped features are now unlimited. Post what you received/saw if that’s the case

    • Stefan Naumowicz

      Nobody is 100% sure, until you get notified from tmobile about the changes you won’t know, but the likely scenario is that once you hit your limits access to that feature is gone unless you opt to buy more. Since you’d be knowingly and willingly purchasing additional features it won’t be considered an overage fee.

    • T-Mobile Cares

      Some grandfathered customers have limited talk and text plans. Once they reach those limits, they are charged a per minute or per text charge, which is called an “overage fee”. This UnCarruet move eliminates those fees in order to provide all customers wil bill stability and no unexpected charges for exceeding ones plan limits. This will prove to save those customers money in the long run.

      • Stefan Naumowicz

        We understand the no overage fee aspect, the question we all have is what happens once the hard caps are reached

    • Willie D

      You do not have anything NOW…. In MAY you will start to get some benefits, for your bill in June. However, that does NOT mean, May 1st these things start for you. If you are like me, and your cycle starts on the 4th, then you will start benefits on the 4th, with the new cycle. If your cycle starts later in the month like the 21st, then you must wait till then to reap new benefits of no overages. So no, NOW you have nothing, but once your new cycle starts IN MAY, then you will start.

  • Stefan Naumowicz

    They should have called this phase DesperateCarrier 1.0

    • notyourbusiness

      So “desperate” that they’ve been shaking up the other major wireless carriers for the past year and counting.

      • Stefan Naumowicz

        ATT Troll? I’m a tmobile employee, I’m just not oblivious to what’s going on. This latest phase was nothing but minor changes that affect very few people, and it was talked up to be as ground breaking as the initial phases were so ignorant people like you think the uncarrier train is still steaming along.

        • guidomus_maximus

          You are not a T-Mobile employee

        • notyourbusiness

          Excuse me, but where exactly did I call you an “ATT Troll?” I think that’s your conscience talking to you. Carry on.

      • Jason

        Shaking up yes but gains have been matched by Verizon ATT….
        I love TMo but if this was a football game, the score would be 90 to 50..
        Still alot more hardwork left on TMo’s part…..

    • no2apple

      or we can call you desperate ATT troll..

  • Nick

    Confused does that mean no overage fee international also? like if it aint on the list for free is it now free…..

    • AK

      It says as of 5/1, all consumer plans will be free from “domestic” talk, text, and data overages so it likely does not apply to international.

  • Liam

    Talk about a lame duck announcement. Operation Tablet Freedom blows this out of the water.

    They made all of this fuss just to announce no overages, something they… already announced with Uncarrier 1.0 and the Simple Choice plans. But hey there is a petition! Cool!

    AT&T, Verizon & Sprint already offer unlimited voice and text as a standard plans. AT&T and Verizon charge overages for data, so maybe best case they just cut you off and you have to pay for additional data. That is essentially what T-Mobile does, their throttled data is completely useless.

    • Paul

      As far as I know, BLue and Red don’t cut you off if you go over your data. They charge you regardless.

      • Stefan Naumowicz

        By default they do, any customer can call cs or go online and have data blocked once their limit is reached

        • Dabble

          Not true , AT&T wants you to pay $10 extra to be able to do this!!
          It’s just greedy ! Tmobile will slow my data, that sir it’s 1k times better than being cutoff or hit with a fee! It’s just not right!

        • Jason

          No offense but the majority of customers disagree….Att and Verizon have how many customers compared to TMo?
          I would much rather pay more than have doubled up dial up speeds….LOL

        • Dabble

          None taken, but Since when “having more” is any better? It seems that that Att marketing it’s really doing its magic!
          Honestly Most people don’t have that many options, it’s not that people disagree with me or tmobile, they just don’t have any option, it’s either AT&T or Verizon and that’s why they have all this subscribers!
          As for the dial up speeds .. If you have AT&T u know edge(200-400) should get you though the day with no problem, now if you are with Verizon I understand their edge version -> 1X is sh1t.. Ultimately we all come to the same conclusion , it’s about options , tmobile gives me options : my speed get slowed after my quota is reached and I can buy more data if I want( or upgrade to unlimited data ), but they don’t slam me with another $10,$15 $20 fee for going over or $10 for setting up restrictions to the service like AT&T and Verizon DO.
          It’s all bout options I guess a lot of US decided to bend over and take it…… No offense!

        • Jason

          Having more in profits, customers, and spectrum is always better when competeing against other businesses in an industry…..
          I love that TMo gives options for sure but the truth is in the pudding currently

        • $15454173

          My phone has a data limit warning in the settings and there are apps for that if ya don’t have that feature. Why call the mother ship. ..

        • Paul

          Back in the stone ages kinda-smart phones didn’t have this feature.

    • Moby

      They have never announced no overages for all of their plans. Their newer plans have that feature, but they have many older plans with overages for talk, texts and even data. But starting in the May billing cycle, those overages are gone for good.

      It’s a great announcement for millions of their long-term customers.

  • Josh

    Is Legere trying to instigate another pissing contest after the T-Mobile CEO vs Blackberry CEO one? Some bad marketing keeps creeping their way in between the good ones unless T-Mobile subscribes to the idea of bad publicity is good publicity.

    • Fr0stTr0n

      Do you really need an answer to this question?

      • pika

        It’s a rhetorical question. He posed his opinion as a question to start a conversation.

        • Romdude

          Yes, a conversation with himself, i.e. a monologue but us as an audience. It must be gratifying.

  • ED

    How about letting customers have more than 5 lines on a plan?

    • Fr0stTr0n

      Because they make money off you, thats why.

    • Chris

      I’ve seen people with 7 allotted to their plan. Don’t really know how they got it. They probably asked T-mobile to run another credit check or something.

      • eneka

        7 is 5 voice lines and 2 mobile devices.

        • hack400

          I have 2 voice lines. My account says I can add 4 voice and 2 mobile internet

        • eneka

          It’s probably based off of your credit score. When I was on the EM+ plans I had two accounts and 5 lines on each account with a total of 10 voice lines. I’ve switched over to Simple Choice business and have 8 voice lines now.

    • RLB63

      When I talked to them they told me I qualified for 8 lines. I currently have 5.

  • Fr0stTr0n

    Uhh, im confused. Since when with the Simple Choice plans did overages even still exist?

    • taron19119

      Don’t pay your bill on time and u get hit with an late fee the

      • Fr0stTr0n

        Late fee and overage fee are two different things dimwit

    • Moby

      They are eliminating the overages on older plans that still have overages.

  • kpb321

    Okay, I’ve really gotta wonder what this actually means. With data it’s easy to see how you could be throttled or have data cut off if you hit your cap but how does that work with plans that have limited minutes or texts? You can’t really throttle texts or minutes so either they are effectively unlimited now or they cut you off when you hit your cap. For talk minutes I’d assume they’d do the same thing that you get with a inactive sim and allow you to call 911 and their operators but nothing else. Sending incoming calls to vm I guess.

    • dtam

      it’ll probably like simpler choice where there will be a message telling you that you reached your limit and then asks you if you want to upgrade to a new plan or something

    • Moby

      According to an email received by a TMo employee Steven and with excerpt posted below, the limited plans will now be unlimited. That’s how they’ll do it.

  • shadlom

    As the post says it was already the case on simple choice plans so meh.

  • Vitamin Dice

    A better solution is to have real simple plan. $50 means $50. Instead of excluding taxes. I would rather have tmobile say $65 and advertise it as postpaid plan so there are zero surprises since taxes are calculated already. This would also put a lot of pressure on local governments who nickel and dime phone customers by taxing them and adding it to their bills.

    • Moby

      It wouldn’t put any pressure on local governments! T-Mobile has to pay whatever tax the local government charges. It would have to come out of T-Mobile’s pocket instead of the customers, that’s the difference.

    • Takeyourpills

      whe you buy ANYTHING else do you think it includes the taxes already?? when you buy Milk for $3.47 a gallon, do you complain at the register that is is $3.82 after taxes….get a grip

      • Stefan Naumowicz

        A lot of phone plans include taxes (aio, h20, simple mobile…) there’s no reason a carrier couldn’t do that if they wanted

        • Tom

          Actually Aio for its monthly bill of 50 dollars is a flate rate of just 50 dollars. They do not tax. MetroPCS are the main ones charging an extra fee of 3 dollars is what that ones about.

        • Jason

          I thought tax was included into prepaid cards….I swear its even stated on the prepaid card or on the documentation that comes with the card….
          Prepaid carriers still have to pay taxes like postpaid carriers…..

        • Tom

          Jason you are wrong also. Did you not reas what I just said buddy? You misread wrong my friend!! I said specifically on what I was speaking of on such company there. Aio Wireless is not an MVNO like MetroPCS or H2O is. Aio Wireless is owned/created by AT&T, and so happen to be the only carrier that does not require you to pay taxes on their monthly plans. Go ask Aio Wireless yourself, they will tell flat out that you do not have to pay an extra free every single fee towards your monthly bill. MetroPCS just like all prepaid carrier all require you to pay extra fees towards your monthly service bill. So yes you might want to recheck that one out my Dear friend. I myself have Aio Wireless and have also been promoting for Aio since day one. So yes I know awhole lot more than you would ever dreamed of knowing Sir. Let’s get our facts straightened out next time before actually speaking sir. Okay? Thank you.

        • Jason

          Taxes are included in the price….
          You know how much money carriers could keep if they all just became prepaid to dodge taxes?

        • Jason

          ROFL :) ;P
          So your trolling TMonews???
          If you think that $50 you give AIO doesn’t include taxes there is no way I could make any sense to you because common sense has left your building a long time ago for u…

        • Jason

          Your tone and attitude is exactly how bad AIO customer service has been explained to me….If your promoting for AIO I’m sure they would of trained you on price breakdowns and how much of the $50 goes towards taxes….

          If your self promotingpromoting which is fine anyone can be a fanboy, but you might wanna use a little more brain power and you might make sense….

        • Tom

          Jason, I’m sorry but you are getting way dummer by the minute now. You might wanna read my long response explaining the correct info. I also left a # for you to call up Aio yourself just so you can shut the hell up about your false facts on Aio. Have a nice BLESSED DAY MY DEAR FRIEND!!! WHAT I DUMMY YOU ARE!!

        • thepanttherlady

          You sure are worked up, aren’t you?

          Taxes are included in the monthly fee AIO charges, just like MetroPCS.

          Additionally, it is unnecessary to call names. Seriously, how old are you? It’s just a cell phone/plan/company, not the end of the world. Deep breaths…….

        • Tom

          You are a stupid a** You know that right? Im referring to the whole 3 extra dollars thats being used with other carriers every freaking month on monthly bills you Dumb a** loser. Get your story correct. You pay extra dollars for other items except for monthly bills. You will be paying a flat rate of 50 dollars verses paying stupid a** 51 or 53 dollars with other prepaid carrier-(MetroPCS being one of them dumb loser).

        • thepanttherlady

          Lol

        • francob911 .

          Lol @ Tom … You don’t know what your talking about just like Cory… My Uncle currently has metro PCs and the taxes and fees are included!!!!!!!

        • Jason

          https://www.aiowireless.com/why-aio/faq.html
          Read the page it says taxes are included Spazzy Pants monster ;)

        • francob911 .

          Say what!?

        • Tom

          extra three dollar on every single monthly fee towards your monthly bill* whoops typo. Yeah, Again I’m right and you are wrong Jason.

        • Jason

          So prepaid carriers pay no taxes to city or federal government? LOL

          Way to respond to your own post btw ;p

        • Tom

          And for the record Jason Aio does not carry monthly payment cards. So yeah, gets your facts straightened out next time before ever trying to speak.

        • Jason

          So you think your payment has no taxes attached to get to the monthly price?
          You think prepaid companies don’t incurr taxes like every other company in the U.S.?
          Somebody paying taxes one way or another….LOL

        • Tom

          Also Aio told me flat out that they will only make you pay just 50 dollars instead of that whole 3 dollars extra deal thing.

        • guidomus_maximus

          uh, the government?
          Those are pre-paid plans. Different rules.

        • xmiro

          h2o… that’s an MVNO run out of a basement where you wait an hour for someone to pick up the phone and when they do you can tell they’re listening to football games or the radio

      • Willie D

        Food is non taxable unless it is “hot prepared” meaning grocery stores can’t tax milk, but a restaurant packing it into a cup can.

        • 21stNow

          That depends on where you live.

    • Jason

      City and state taxes varies so it couldn’t be just the $50 plan…TMo would have different States/cities taxes to cater to accomplish your suggestion….
      Cities and states would receive just as much attention as now, little to none, a TMo plan isn’t going to adjust a legislator view on fair taxing….LOL
      If you thought the 1% are rich now imagine if there was no taxes….Most of us here wouldn’t be discussing anything on the internet…..
      Internet would be for millionaires only, unless you were doing their work for them to make money…..
      Toll roads how bout private roads where you need a permission slip LOL

  • TMO REP SOCAL

    This customer pain point solution is mainly targeted for loyal customers that have been with us for years. They are the ones usually in the 1000 min classic plans or limited to 500 texts etc… They are as of May 1 able to take advantage of Simple Choice with no overage fees if they go over their minutes, texts, or data roaming…

    • JBLmobileG1

      I have been with Tmobile since 2004. I have gone through quite a few plans over the years. I upgraded to the Simple Choice because it seemed like the best way to get true unlimited. Now I sorta wished I would have stuck with some of my older plans. At one point my data only cost me $3.99 or $4.99 a month. LOL Oh well, at least I am still getting a better deal than most of the other carriers out there.

  • sushimane

    Does this effect people with the value plan with 500 minutes plan?

    • TMO REP SOCAL

      Yes, you will benefit from this Uncarrier move, you will no longer be limited to 500 minutes, it’ll be unlimited…

      • sushimane

        Would it cost me more because 500 minutes is good for me.

        • TMO REP SOCAL

          Not at all. You keep the same plan with the benefits of Unlimited Minutes.

        • sushimane

          Sweet lol how about the roaming around the world lol thinking about traveling to Canada this summer haha

        • no2apple

          Free roaming, Free food, Free rental cars. You also get couple of passes for superbowl next year,
          Dude, wake up…

        • sushimane

          Dude I was just joking. But its nice of them to give out unlimited minutes with no cost

        • Jason

          Free TMobile socks for advertising? Lmao

  • kekel1123

    Found it on Yahoo Article. It goes like this….

    On Monday T-Mobile said it would eliminate overage fees, those surprise charges that pop up on monthly bills after a customer uses more minutes, texts or data than their plan allowed. Instead, T-Mobile said it would allow unlimited voice and text on most plans and shift customers to slower downloads when they used up their data allotments.Customers can also go to T-Mobile’s website and purchase additional high-speed data at $10 per 2 gigabytes. The change takes effect in May for bills arriving in June.

    My question is, do they have a plan that is $10 for an extra 2G of 4G/LTE speed data? I have a simple Choice Family plan and under my line (got 3), I am paying an extra $20 for an additional 5 GB that is I can use on the handset and share via Mobile Hotspot and after that, i will be reduced to 2G speed (which is USELESS) per billing cycle.

    Any comments or replies are highly appreciated.

    • TMO REP SOCAL
    • Paul

      This is a good question but I think you’ll need to call and clarify the information. If you do call, come back and share what they say.

      • kekel1123

        I will try to chat with them now. The chat is Busy. Waiting for the rep to go online . I will!

      • kekel1123

        I chatted with them, the $10 2GB 4G/LTE data is like an add on. Let say in 1 billing cycle, you used up all your data(before the end of your cycle) , you can add this feature to your plan/line. . It will add up to your current data plan on that certain line for the next billing cycle. So to be able to revert to your original data plan, you have to remove it by calling, chatting or do it yourself on your online account. Otherwise they will charge you extra $10 for this additional 2 GB.Hope this helps.

    • xmiro

      data on Simple Choice is added in 2GB increments of $10, plus the 1GB included in the plan makes your total allotment 3GB and so on

  • David Lebron

    So does this mean if you’re on an old 1K shared plan, that your minutes are now unlimited???

    • Siki

      Yes. I just called and they said if u go over u go over no extra charges. They will not shut your phone down :))).

      • David Lebron

        That’s so awesome!!! Plus if you’re on value you can continue to use EIP and take advantage of the least expensive plan available :)

    • xmiro

      yes

    • steffanut

      As of May 1 there will be no overage for you. Starting with the first full 30 day bill after May 1.

      Reference: Call Center Employee.

  • fallenturtle

    What does this mean for people who have no text messages at all in their plan? Do I now have free text messages or do I still pay per message.

    • no2apple

      Means u get free text.. text doesn’t cost a $hit these days for companies…
      I just dropped my $10 optional 300 mins/300 texts add on…

      • fallenturtle

        Sweet. So then I wonder if I can save money and drop my mom’s text package? Right now we have a shared 1k value plan between myself, my mom, and my wife. I looked into changing to the new Simple plan, but it would cost more since everyone would get data. Unless they have a secret plan that isn’t listed, I guess T-Mobile isn’t going to be a good match for older folks who just want a simple feature phone and no data.

        • Justin Merithew

          Simple starter is pretty good. $40 a month for unlimited talk/text and a 500mb hard(ish) cap for data. Not sure how it scales with multiple lines though, I use a different plan

        • fallenturtle

          Not sure how it will change tomorrow, but right now the basic plan is $50 for unlimited txt and min and 1g of data. For family its the same, except line 2 is $30 more, and then each line after that is another $10. Maybe those will go down collectively tomorrow or it will just change that initial line price.

          It would seem that T-Mobile will not be the plan for Grandma though unless she wants a smartphone.

        • Justin Merithew

          I’m not sure why I can’t find a link on their site, but it says Simple Starter went live on the 12th. That’s the $40 plan I’m referring to

        • thepanttherlady
        • Justin Merithew

          I did find that, that’s where I saw the info about the 12th, but when you click the simple choice plan list it’s not on there, so you can’t see how it scales to multiple lines, and I’m guessing Fallenturtle had the same issue.

        • thepanttherlady

          Well phooey, you’re right. I didn’t bother going that far and actually clicking anything. Sorry. :(

        • Justin Merithew

          It’s ok! I’m pretty happy with my current plan, just trying to find Turtle info before he writes TMo off as a poor choice

        • 21stNow

          I read that the Simple Starter plan is for individual lines only.

      • fallenturtle

        Follow up: I spoke to a rep (online chat) and he said that if you don’t have a text message package you will still be charged per message, so you might want to get your text message package back.

        • no2apple

          I suspect the rep knows anything… AnywayIm still good. Im looking very low txt usage. So it will still be less than $10. or i can add $5 plan for 150 texts.. But again, makes no sense to charge for txt. Looking at the twitter, it looks unlimited txt and talk by default..

        • Jason

          You might not even have the option of getting ur text plan bucket back….
          Hope your able to but when i try to change texts on my tmobile, my only choice is changing to simple choice plans….

  • brian

    What about the 30 dollar 5gb plan with 100 min. Will it be unlimited minutes now?

    • patt

      now I want to know this as well…

      • Jason

        negative

    • Kevin

      I’d like to know this as well. That would be huge if the 100 mins cap was eliminated.

      • Jason

        Prepaid so no way possible….If that was the case we would all have to leave TMo because revenue would completly plummet and then TMo network would fail
        Anyone in the know would cancel to pay $30 month prepaid instead of paying extra postpaid….Only people who wouldn’t move would be legacy customers without already good plans….

    • Stefan Naumowicz

      No. That’s a prepaid plan, there were never overages on prepaid. this only applies to postpaid plans that have hard caps

      • Kevin

        There’s an overage on the $30 100 mins/unlimited text/5 GB plan. It’s 10 cents/min when you go over 100 minutes.

        • Stefan Naumowicz

          It’s not an overage fee because it’s prepaid, your simply buying more minutes once your prepaid minutes runs out. This would essentially give same service as the $70 plan, You really think tmobile would take a 40-60% revenue hit on 90% of their prepaid subscribers? Yeah right

  • SprintHater

    Is that mean the 200MB free tablet plan will be the same?

    • Stefan Naumowicz

      No, they’re going to give unlimited data for tablets for free to everyone, whether they are a voice customer or not. *Sarcasm*

      • xmiro

        lol

  • Nevsky2

    Customers of the other companies, especially the big two, should just vote with their feet and go to T-Mobile, . All the others want to do is gouge customers.

    • maximus1901

      Sure. When they’re not dropped to 2g upon stepping into a restaurant.

      • Nevsky2

        Of course, if you are not in a good T-Mobile coverage area you are stuck. Sprint is a good second choice if that works.

        As to 2G, you can always easily pay to increase the high-speed allotment. The important point is not getting an unexpected bill. My wife got a $700 bill for international roaming (not, of course from T-Mobile) when she thought she was in Wi-Fi mode.

        T-Mobile’s prices are generally the best and no surprises. That is very important.

        Only major problem I had was in Alaska, when my small domestic roaming allotment was used up quickly, but do not get there too often. Still would be nice if that were fixed.

        Can now even roam in Guam, which is great.

        • Cyberstriker

          And in most areas in the United States Sprint only have 3G coverage no 4G or 4G-LTE support at all.

        • B_Eng

          Seconded. I take a week long vacation once a year in a town not covered by T-Mobile. I blow through the domestic roaming allotment pretty quickly.

        • 21stNow

          Maximus’ comment about dropping to 2G has nothing to do with the high-speed data allotment and everything to do with the poor building penetration that T-Mobile’s signals have.

    • Cyberstriker

      Why would people going T-mobile if they don’t have good coverage in most areas in the United States their mostly only 2G No 3G or 4G unless you go to a small city or a big city with T-mobile.

  • SocietyMakesMeCrazy

    I sit here and read all of the comments and laugh. Why if you are given the option to not pay overages (I am talking to all of you cheap a**es on the cheapest plan you can find) complain. Anyone with with a smartphone and a 200 Mb data plan is cheap plain and simple. Don’t use the argument that WiFi is everywhere, because it is not. You are the same people that would complain if you were billed 10 cents for a text message that was over your limit. You would come into my store and complain until someone gave you something for free. Here is a way for the company to make you happy and not subject their sales staff to your 10 cent mission and allow people purchasing things to conduct business. Be happy with the fact a company is shaking up the industry for the better. I am so happy I was able to get myself out of retail management before this cluster**k they call Uncarrier. Look at how as a group you are all failing. If it does not have any negative impact in you then why do you care? Move on.

    • fallenturtle

      Someone has a case of the Mondays. ;)

    • Jason

      Zanax? Ativan? It would be a damn shame if we let this guy kill someone over 10cents!!! :)

  • no2apple

    This is gonna turn my Plan into a super cool plan… 2-line, Family 500 mins, No txt, L1 android preferred, L2 5GB with hotspot. Original cost was 50+20+30=100.
    After BTV its 40+5+15=60.
    So I got unlimited everything for 2 lines for $60 and add corp discount. So around $50 for all. Go figure.. Anyone got a better deal ??

    • Chris

      LOL, they said no overages – not give you the mins and text for free. If you don’t have text plan – your messages simply won’t send out. If you reach 500 mins, your call simply would not work unless it’s an emergency call (911). This just means they would ask you to “pay as you go” if you reach your text/call limit.

      • no2apple

        You need help to understand the announcement..

        • Jason

          No he was half correct….
          Your mins are unlimited but if you have no text plan and pay per text how would you get an overage?

          Your data 5gb plan will be throttled after allotment…..
          Do you get 4g now on android whether its hspa+ or Lte?
          You might have unlimited if you receive 4g now on that line….

          Whats btv? Before discount your price should remain the same…

      • philyew

        I thought that might be a possibility, but Legere has just tweeted: “Have an old @TMobile plan with talk, text or data buckets? On May 1, they’re unlimited.”

        You’re right you won’t get texts, if your current plan doesn’t include them, but you will be able to continue talking/texting/browsing when you hit your old limit, it seems.

  • SocietyMakesMeCrazy

    @fallenturtle Not a case of the Mondays at all. A case of as a society we are screwed unless people wake up and discuss what is really important and find ways to stop the corruption. Look at all the problems we have here in the US and this is what people are discussing. Sad just sad.

    • Moby

      Stop the corruption? You sound like one of those paranoid people. This place is for discussing the elimination of overages on grandfathered plans and replacing it with unlimited talk and text. It’s a great reward for long term customers.

      • VJ

        He is correct, the US government is as corrupt as third world governments except here it is legally corrupt. A legalized form of bribery exists, and only a fools dont see it.

        • Anon

          When has there been a time when things weren’t corrupt?
          Only time when a third world country is deemed corrupt, is when it will harm corruption by the accuser country…

          OP enjoy the ride because for all one day it comes to a griding halt….LOL

  • yoda

    seems t mobile is out of ideas. The investors really didn’t like any of these three announcements. It makes t mobile money exactly how? oh boy.

    • taron19119

      U don’t understand how t-mobile works t-mobile needs more people to make money where’s Verizon or AT&T don’t need a lot of people to make money

      • Eric

        That explains AT&T’s and Verizon’s BS prices.

        • Jason

          The prices are close or equal out unless you already own your phone om TMo and/or don’t intend on buying a new phone every two years….
          With the recent price drops for plans from att and verizon, the $400 subsidy you get from att and Verizon is competitive to paying full price for your phone at TMo….

      • Paul

        The reason Big Red and Blue are losing customers is because they make a lot of money off of the customers. As they lose customers to Magenta they lose money to them as well. T-Mobile also bought the users on MetroPCS.

        By enticing customers to jump the ship they’re on T-Mobile gains more on their ship!

        • taron19119

          And like I said t-mobile needs 2 customers for everyone customer the AT&T and Verizon has to make the same money

        • xmiro

          where do you get that from? Explain

        • taron19119

          on average AT&T and Verizon customers pay 120 a month the average T Mobile customer pay $60 a month so it takes 2 T Mobile customers two equal 1 Verizon/AT&T customer

        • xmiro

          uh no that is not how this is calculated.
          T-Mobile ARPU is $50-$51, $65 on AT&T
          Margins are in the 30s on T-Mobile 45-50% on AT&T and Verizon

          Average bill on T-Mobile is $120

        • taron19119

          Not at all no one on t-mobile single line pay 120 a month

        • xmiro

          again, that’s not how it works. Re-read what I wrote

        • taron19119

          Ok then explain why t-mobile is still give away every thing when they are successful

        • rdubmu

          U also have to remember that at&t and Verizon have subsitities on your phone. Tmobile splits it.

        • Jason

          Tmobile doesn’t get money from selling phones I thought at all….
          Your paying manufacture price if buying from TMo

        • 21stNow

          Someone’s doing something wrong if the monthly fee is $120 on AT&T or VZW these days. A year ago, maybe but today, no. The only exception that I can see for this is for someone who has an employer that will reimburse monthly cellular service fees, but not the device cost.

        • taron19119

          No the average customer on AT&T and Verizon paid 120 a month

        • 21stNow

          I don’t know where you are getting that from but even if that were accurate, it would have to include family plans. There’s no way that single line customers on those carriers, especially today, average $120/month in fees.

        • taron19119

          No single line customers pay 120 a month on average I’m going to back this up hold on

        • taron19119
        • taron19119

          http://arstechnica .com/business/2014/01/verizon-leads-top-wireless-carriers-in-bill-size-at-
          /^^^^^^^^^^^^^148-a- month/

        • 21stNow

          Quote from your article that you posted: “The numbers reflect postpaid
          subscribers and include all taxes and fees. They include both single
          users and family plan customers.”

          “The report did not break out the average individual bill size by carrier.”

          There were also other comments that AT&T and VZW iPhone individual customers average $104 in monthly fees, which was more than other smartphone users and significantly more than basic phone users.

          All of this proves my point that it is not individual lines that average $120/month.

    • Moby

      It gets people to switch from other carriers that have overages. That’s how it makes them money.

      • thepanttherlady

        I can see how this helps retain current customers on older plans but don’t see how it attracts new customers since they’ve been offering Simple Choice plans since March 2013 that don’t have overages. What am I missing?

        • VJ

          Gets people to stay put. I have a 1000min 5-line plan for $100 including taxes. If I ever need more minutes, I will not change carriers since there will never be overages. Also I’m more likely to promote tmobile. If a business takes care of its customers, the rest including profits will take care of themselves.

        • thepanttherlady

          I think you misread my comment.

        • guest

          pantherlady – you are only thinking about new rate plans. Also, hac400 did answer your question by posting johns tweet – “an old plan”. T-Mobile has customers still not on Simple Choice that incur overages before this move

        • thepanttherlady

          My comment states this will retain customers on OLD plans, yes?

          I then asked how this move will attract NEW customers. What does this offer NEW customers that the Simple Choice Plan hasn’t offered for over a year?

          Hack400 didn’t reply to me but even his response to someone else didn’t answer my question.

        • hack400

          It doesn’t offer new customer anything that wasn’t already offered with the Simple Choice plans. What they are doing is making a point that TM does not (any longer) charge their customers overages. They couldn’t do that without changing all the old plans. Now they can make that claim, and use it against all the other carriers…attracting new customers that are fed up with paying overages. Make sense?

        • Jas

          It makes sense in theory but in real life I don’t see any sizeable impact….

          If allotted services get grandfathered into unlimited it is just lost revenue….

          It may make legacy plan holders stay on their plans longer but it will be more difficult for TMo to justify any switch from these grandfathered plans…..

          Maybe I’m in the minority but I had no problems paying fee’s if I went over the 1000 minutes allotted because I researched how many minutes were needed and choose accordingly….

          Maybe if this was announced like pre 2005 or atleast before the unlimited trend happened…

          It would atleast be more relevant when data overage charges were in tiny letters buried in the paperwork in usage rates that the average consumer didn’t understand like kb’s instead of gb’s….

          Most new plans are unlimited call and text with clearly illustrated prices for data amounts and how much the price is to add more data…

          The only line of reasoning I think makes sense is less revenue loss for this “uncarrier” offer compared to when legacy plan holders were being told they needed to switch plans….

        • thepanttherlady

          Yes, thank you.

        • philyew

          Like you, I see some advantages in in customer retention, but it will really only have meaning for those people who have older plans with overages and actually incur overage charges from time to time.

          I’m still unclear whether there is a hard cap, or they are effectively converting all those plans to unlimited? All logic suggests it has to be a hard cap.

          In that situation, they have again come up with a sly, but forceful incentive to move legacy accounts over to Simple Choice: if the customer needs more minutes/messages/data, then the only solution is a migration to Simple Choice. While overages generally suck, there are a few occasions where it’s cheaper to pay the overage rather than the year-round higher plan costs.

          The more I think about some of these “Uncarrier” moves, the more I see an iron fist inside a velvet glove. “No contract” plans are excellent in principle, but unless TM allow customers to pay off EIPs according to their original schedule, it’s nothing more than an ETF which is both potentially larger than the old contracted version, and can be enforced in circumstances where ETFs previously had to be waived.

        • hack400

          John Legere just tweeted “Have an old @TMobile plan with talk, text or data buckets? On May 1, they’re unlimited”

          So they will all become the same as the Simple Choice packages. After your LTE data allotment, it will drop speed, but be unlimited…

        • philyew

          Thanks. Just saw it myself. In that case then, the move itself may actually cost TM a little in terms of reinforcing existing customers in legacy plans for a while and abandoning overage revenues. However, they must be positioning themselves to go aggressively after the big two on the overage issue. They are always probing to find the move that the others simply can’t/won’t follow.

          It has always struck me as the great weakness of shared plans with finite limits that, when you kids have drained your family of your 10GB of data, you are back to paying overage rates.

        • Moby

          Right. They can’t go after the big two on overages when they still have customers of their own that could get overages. So for relatively low cost, they eliminate their remaining overage plans and then they can attack AT&T and Verizon on this issue very strongly.

        • RLB63

          My daughter has 5gb data but still one month used 14gb even after the slew down in speed all by herself. My son used 8gb that month. That was abnormally high but on a shared data plan even their normal usage is through the roof….

        • Jason

          Your daughter hopefully did it with prior knowledge of just a slowdown im speeds and not an overage charge so I see where your coming from…

          If your getting back to back month of overages at other carriers that’s a responsibility issue….

          If you decide to not correct a problem and instead the fix is elimimation of accountability, overages will be the least of concern further down in life especially if its your child…LOL

          All Verizon or Att would have to do is add a prompt to said phone user that cap has been reached and if they would like to purchase more data etc etc..
          Att Verizon would make this advertisement mute and a waste of time…..
          Att and Verizon would probably ignore this until TMo added atleast 10 15 most likely 20+ million customers from att/verizon customers….

        • 21stNow

          Even before seeing Mr. Legere’s tweet, I would have thought that it would have converted existing limited voice and text messaging plans to unlimited plans.

          This seems to be the action that T-Mobile is taking instead of doing away with the grandfathered plans and migrating people to modified Simple Choice plans (rumor/news from last fall). It is much easier on T-Mobile and the customers to let the customers keep the same plans and eliminate overages, in my opinion.

          I agree with you on the EIP/ETF situation, which is one reason that I never liked the EIP program in the first place.

        • philyew

          The announcement of the Simple Starter plan with its hard cap was the reason I assumed they would be introducing a hard cap to replace legacy overages.

          I still suspect they may have originally intended that course until the discount cancellation blew up in their faces, at which point they probably decided against risking any more adverse publicity.

        • Paul

          The fact that T-Mobile won’t automatically charge you for extra data, while AT&T and Verizon will. SURPRISE HUGE BILL!!

          My parents don’t use much data, if at all. My mom is a crazy about my dad not using data and accidently going over the small amount they have. This would entice her to feel more relaxed that she won’t get surprised by a huge bill. Luckily, they are on Magenta and don’t have to worry.

          Does that help?

        • thepanttherlady

          It would but T-Mobile has been offering no overages to new customers for at least more than a year.

        • Paul

          But they weren’t marketing it.

        • Jason

          The unlimited data was most surely marketed as a no overage benefit…..
          The whole point of unlimited is to not have overages :)

        • Paul

          But not everyone wants unlimited. I know I know, and agree that it’s insane to not get unlimited data. Still, some people don’t want to get unlimited.

        • Jason

          I meant the throttled unlimited… :)
          TMo has been advertising forever about after cap is hit you still have data….
          $20 Unlimited 4g subs made out like bandits….So glad I jumped on at that point!!

        • Paul

          Aaahh, I stand corrected. Sprint advertised how we throttle. THEN there was the motorcycle ad with *swwon* Carly. IT wasn’t a great ad and didn’t exactly punch the other 2 the same way. In this method, the media is advertising it FAR MORE than T-Mobile.

          I do stand corrected, I recall the Carly ad and even the Sprint ad.

        • Jason

          Well I’m sure Carly wearing a skin tight black leather/vinyl suit on a motorcycle helped refresh your memory….LOL

        • Jason

          It helps in your families situation but realistically how many scenarios are going to be similar?

          In your families case they must be on a older plan because all the new TMo plans throttle I thought besides the newly announced plan….
          Your mom and dads plan would just be upgraded to current simple choice plans for free pretty much….. unless I’m overlooking something….

          For others if the cheaper TMo plan prices and unlimited data didn’t entice them how effective will overage charges be?

        • Paul

          This is a scenario of being on AT&T or Verizon. They use to be on AT&T.

        • Jason

          Ahh the last part of them being on Magneta sort of throw me off…LOL

        • Paul

          A lil voice made me think it might, my bad on poorly writing that part in. CURSE YOU NON-VERBAL COMMUNICATION!!

        • JustSaying

          I think this is really a way to get T-Mobile’s competitors from making more money. Verizon and AT&T make a TON on overage fees. The less revenue THEY have then he better T-Mobile can compete for spectrum.

        • Jared

          This is off the subject but did you get your Z2 yet?

        • thepanttherlady

          Not yet. Mine is coming from the UK so I have to wait until early-mid May. :(

  • mmunson

    So if I end up getting a text message bundle for 5 bucks I should be able to have a 2GB simple choice plan for 50 bucks a month?

    • Jason

      Texts are included and unlimited on simple choice plans….

      If you have a older plan then current plans offered and have an allotment of texts then from Jon Legere tweet you would have unlimited texts starting June….

      For my account on TMo I’m unable to add any allotment besides unlimited texts….
      Is your account able to? I use to be able to but I have no idea when the 1000 texts option dropped off….

  • Eric

    Next stop: cOVERAGE.

  • taron19119

    this needs to be said who the hell is running T Mobile’s marketing department is a genius the Change/org petition will piss off a lot of at T Verizon and Sprint customers and therefore they would turn into T Mobile customers T Mobile should win the award for best marketing / best social marketing

    • Michael

      This is one of the best marketing strategies ever! If this gets AT&T, Verizon, and Sprint customers to switch to T-Mobile, then T-Mobile can use that extra money they get from these new customers to improve their Coverage! Hope this marketing strategy goes through!

      • Jason

        How many current subscribers have overages in their contract is the key…..

        For data overages, I’d rather spend $10-15 for an extra gig of data then to deal with 100kbs after throttle from TMo high speed data caps…..

        You can add high speed data after cap with data pass bit its pretty much the same as overage charges….

  • taron19119

    this needs to be said who the hell is running T Mobile’s marketing department is a genius the Change/org petition will piss off a lot of at T Verizon and Sprint customers and therefore they would turn into T Mobile customers T Mobile should win the award for best marketing / best social marketing

  • Ky

    For grandfathered plans still paying $10 or $20 extra for additional txts allowance, what will happen to us? Do we need to call in to have those “features” removed to benefit for these changes?

    • xmiro

      if you want text you’ll have to pay for text, or data. It just means you won’t be charged for going over your text allotment, and data will either be throttled or hard capped

      • Ky

        This is your opinion or facts? If facts, could you kindly provide a link?

        • xmiro

          read the T-mobile statement, it says no overages.

          On an old plan like Value 1000, which I have, you have to pay extra for data and texting. If you don’t have those you can either block them or pay per use, or add text and data which after May 1 will have no overage fees

        • Ky

          I wonder if I have to call-in to “cancel” these extra minutes or texts features for existing customers.

        • Jason

          You might be able to get a rep to do it but doubtful….When I use to login, it would show allotted option amount of texts but now is only showing unlimited for the line or for family if multiple lines are on account….

    • Cupcake

      I’m in the same boat. I pay for texts in my plan but added the 10bucks extra pkg. I’m cancelling that extra pkg after May 1st. I will let what i pay for extend itself out to unlimited.

  • no2apple

    For those legacy plan holders, who don’t have txt package, think of this way. Your limit of txt is 0. It will become unlimited on may 1… Basically it will cost t-mobile more $ to enforce talk and text limits instead of the cost of talk and text itself.. The technology has changed guys.

    ATT and verizon, wake up of left behind

    • xmiro

      no, if you don’t pay for texting on an old plan, you’re not getting texting. Your text limit remains 0

      • Moby

        So you mean they will still have overages of texts when you send more than zero and you don’t have any included in your plan? That’s not very uncarrier of them.

        • eneka

          More than likely its just not going to send.

        • no2apple

          You: I have a legacy plan 500 minutes and no text
          You: after may 1 , what happens. I know i will get unlimited minutes
          You: what about texts..
          You: 0 will become unlimited oto?
          Josh J.: Great question! I’m bringing up your account right now to check on the details :)
          Josh J.: I have your account up and see your rate plan, and I’m just now checking on the details of our recent overage announcement to let you know what you can expect!
          You: k
          Josh J.: Okay I apologize for the delay; to clarify, eligible rate plans must have a messaging allotment as part of their plan to then be included in our “abolish overages” announcement. So for example, if your plan included let’s say, 100 text messages, then if you were to use more than 100, you would not be charged overage. Unfortunately, your rate plan does not include a messaging feature, so as the account is currently set up, you would not be included in this upcoming change.

        • fallenturtle

          At the very least incoming should be free, but that would be too uncarrier.

        • eneka

          In Asia and a lot of other countroes, all incoming messages and calls are free-theyre counted to the person making the call

        • guest

          no2apple not sure why you are so confused: this response which you took from a post on ‘howardforums’ is correct and not sure why you are still confused. If you have a text package (you pay for it) you now are unlimited. If you don’t you won’t now suddenly get unlimited text

        • Jason

          That doesn’t make any sense….smh
          If you don’t have a text pack add-on then why would you have unlimited…. If you had pay per sms then you wouldn’t of had an overage….An overage is going over your allotment not using a service that you didn’t subscribe to….Agreeing to pay per text is not the same as having an allotment of zero…

          But this has to be the dumbest uncarrier anouncement so I guess anything is possible….lol

      • Moby

        Perhaps you can add on the $5, 300 text feature and then that will become unlimited.

        • xmiro

          right, but we don’t know for sure in that case you get 300 texts and then it stops, or if it becomes unlimited.

  • FluX

    Does this mean that if I do not currently have a data plan I will get data?
    Or is it more like if I had a 200MB data plan now I would get 200MB High Speed and the rest throttled?

    • Jason

      I don’t think the way it’s worded that you would get data….
      If you don’t have a data plan you wouldn’t have data overages, you would have pay per increment billing….
      On my non data line, on my phone if I try to use TMo data I’m prompted to add data before using the data….
      That’s the stupid thing is after they introduced a hard data cap plan then they contradict the plan with advertising no overages….

      • FluX

        Thank you!

        • Jason

          No problem….If you add data now you would have 2g after cap btw unless you have unlimited 4g as an option….I haven’t called but online unlimited isn’t an option for myself :)

  • TeamMagenta

    So this is about overages and the pain point. Does this now include unlimited roaming for us customers who at times do not have T-Mobile service but another carrier does? I consider the roaming policy overages as the process require me to go between different plans to have a higher allotment of data or I have to use a prepaid carrier for the time I need it which is more out of pocket expenses. I like T-Mobile and am a long standing customer with them but roaming has to be a pain point with other customers beside me?

    • unoriginal

      No company will ever offer unlimited roaming. It might cost your carrier more money to the roaming network then they charge you each month. Heck, a friend of mine got out of their Sprint contract with no ETF because they forced their phone to roam and use mass amounts of data for a few months.

      • Jason

        Perfectly said….
        The roaming fees charged to TMo will also go right into hands of the competition….

    • Moby

      If you need the other company’s service, you should pay for the other company’s service—not expect T-Mobile to do it.

  • Jason

    UnCarrier 5.0 was dumb dumb and dumber….

    Simple Choice plan for $40, why thats what prepaid is for, better prepaid plans exist already for budget customers….

    Tablets freedom, Seems more like a clearance sale for devices that in the soon future will be discontinued….Not uncarrier at all, subsidies/sale offers already exist for tablets on other carriers….The frer data til 2014 is just to ensure they get discount money back….

    The no overages just gave me unlimited minutes when 3 weeks ago I was going to lose my discount….I benefit but I will hold this plan with a tight fist unless a whole crap load of network improvements happens….

    I wish TMo would stop making Uncarrier announcements that aren’t innovative, it’s starting to seem like every change is advertised as a big deal but effect a tiny percentage of current or future customers…

    If TMo keeps making knee jerk decision’s then the third party research article posted here saying Sprint and TMo can’t be sustainable seperate, will become true….

    • Big J

      U mad or Nah

      • Jason

        Nah i got unlimited minutes as of June…HAHA
        Unless TMo did there research and found us allotted users to be likely to stay using amounts below previous allotted figures…
        It’s a loss for everybody besides people who chose allotted plans :)

        Why u mad bro??m ROFL

    • Justin Merithew

      Not every Uncarrier move has benefitted everyone. They target different people. All of them though, put pressure on the other carriers, the overage petition in particular. Whether they cave to the petition or not it’s good press for Legere and TMo, which will (hopefully) lead to more customers, which is what we need more than any Uncarrier move on it’s own.

      TMo’s biggest weakness is coverage, and they’re still not in a financial position to put up a big fight at the 600mhz auction next year. But with continued assaults on the competition they’re leaching money from them. The more obvious of an impact they make the more likely Deutche Telekom will assist them in the buying of spectrum. My only complaint left with TMo is the coverage, and this is how it’s going to get better. They need to keep busting up VZW’s and AT&T’s profits.

      • Moby

        They are scheduled to have all of the 2G upgraded to LTE by the middle of next year. So they are moving quickly to improve coverage.

        • Justin Merithew

          Yeah that’s going to help areas with Edge, but areas with no coverage will continue to have no coverage. This is where the ability to buy spectrum, especially low frequency for building penetration, comes into play. Thankfully most areas I frequent have Edge, so that’ll be LTE relatively soon, but if I travel to other parts of my state (NH) there’s very large no coverage areas. It’s spots like this where VZW and AT&T can pull the superior coverage card

      • Jason

        Idk press could be bad also…
        If the smallest kid keeps fighting two bullies, eventually the bullies are really going to pummel the small kid….
        The small kid would have to pick his fight intelligently and make sure he/she had an advantage at time of attack….
        These moves hurt TMobile revenue with the hope network is good enough for Verizon/Att converts….

        $40 plan is just horrible because prepaid has better options at pricepoint

        Tablets would start to be successful if added tablet customer maintains data plan at end of year…..Til end of year TMo is barely getting money back from the discounting…. Etf has an even longer payback but phone plan prices have a higher profit amount….

        The no overages is just so crazy when considering weeks ago they were trying to raise income by deducting discounts and now TMo is handing us legacy plan holders goody bags to stay put without giving any increase in revenue….
        If anything TMo should of announced the no overages before announcing end of discounts….I would of traded unlimted mins for the $15 loss from discount….

        • Justin Merithew

          I think they actually have the perfect strategy right now. They’re taking more of an attrition approach than engaging in an all out price war. The majority of the Uncarrier moves are just rebranding sketchy carrier policies into something a bit more clear, they’re not really affecting TMo’s bottom line. This is allowing them to consistently sap customers from the other carriers, and increase their foothold for the next spectrum auction. They know where to draw the line, if they started a true price war now they would just bankrupt themselves.

        • Jason

          I think it’s confusing mainstream customers….
          For people who take the effort to read their cell phone bill I agree….
          To me it just smoke and mirrors….
          Eip vs Etf is the same thing but more confusing to the average Joe….
          Average Jane will buy into advertising of unlimited data but after the high speed allotment is exceeded will be fustrated when they are getting dial up speeds….

          Idk just frustrated with TMo, I think there is a good chance of reaching Verizon/Att but with recent announcements it seems that TMo is just trying to hurry and sell….

        • Justin Merithew

          Imo it’s less confusing because when your commitment to your phone is paid off your bill goes down, with non Eip plans it’s not as simple. As for the unlimited data, I’ve never been throttled. I have the $20 add-on to Simple Choice. You only get throttled if you pick a non unlimited plan, and I’d rather take snail speeds over getting bombed with overages.

        • Jason

          You are probably more intelligent then most people :)
          To you or me it’s not confusing it just simple math but to most Americans finding where they put their calculator last is difficult is a pain in their butt

          Majority of people are used to the 2 year cycle of updating phones…
          An etf is the same as paying your eip leaving…..
          All the people I have tried to show pricing have the first impression of TMo being more expensive since buying device outright….
          If you keep your device after 2 yrs or trade phone early and often privately then most definitely you save money…..
          Cell technology, cell improvements, and operating system upgrades leaves most 2 year old devices lagging or lacking because of above improvements…

          Iphone retains resale value after 2 years but most android cellphones loses value way before 2 years….

        • Jason

          We got people posting thinking $30 prepaid plans are going to become unlimited everything….LOL
          People who pay per text and think they pay overages!!!
          These are people that can actually make it to the site! Rofl

        • Justin Merithew

          Thanks , but I’m really not that smart, I just over analyze everything. And you’d be surprised how many people use outdated phones. I know quite a few personally, and given that the percentages of people using pretty old versions of Android it’s good sized amount. Not everyone jumps on a chance to upgrade, and those people still pay the higher rate their contract locked them in at. This is why separating the phone and the plan itself can bring clarity.

        • Jason

          Your underestimating your intelligence!
          Vast majority of people recieving Tax refunds believe it’s free money when some of it may but most is an overpayment with no interest gained…

          People pay natural gas/electric bills monthly usage amounts when you could have the natural gas/electric utility’s analyze your usage and averaged payment to absorb the fluctuations throughout the year….

          I’ve seen the most successful people in my adventures freak out if a calculator is unavailable….

    • Maximus

      First of all, these latest announcements are NOT UnCarrier 5.0. They have clearly said that UnCarrier 5.0 would be announced later this Summer. These were just some other announcements. Also, do you really think an analyst can really predict what is going to happen in the mobile industry? TMO has doubled their members in the past 6 mos. and there is no sign of slowing down. It may take some time but they will be viable in this industry. Sprint on the other hand, is in real trouble. They have an image problem and loyalty problem. There is almost no reason to select Sprint as your carrier. Verizon and ATT still have a thread to hang on too currently with their better coverage, but when that evens out in the next couple years, the big dogs need to seriously look at their game plan. People will really start to leave in droves if VW and ATT don’t drastically change their business plan.

      • Jason

        I thought this was uncarrier 5.0, my apologys if I was mistaken….
        I reread some of Cam’s post and seen where it was thought to be 5.0 but in a more recent post it clearly stated that this wasn’t 5.0…. :)
        Any ideas what 5.0 could be because I can’t come up with anything feasible or a promo that would bring in new customers….
        TMo has doubled their intake of NEW customers but TMo has less than half the actual subs than both att and verizon individually, it more a ten year plan than anything….
        Sprint is horrible I agree but they have an ownership with a big wallet which is potential in itself….
        I do believe if an analysis if the analyst considers all data without basis, examines trends and takes in account current conditions, that probability of accuracy becomes very close to what the future would hold…

        • Maximus

          The last real “pain point” for mobile customers (especially TMO) is coverage. My guess is that 5.0 will have something to do with this….such as partnering with regional/rural carriers to improve services in those areas. Or some other upgrade in coverage.

        • Jason

          I really hope so!
          I pulled flawless coverage in Blaine, MN yesterday while in a commercial business area….
          For data I hit 43mbs down 15mbs up 35 ping….
          Voice was perfect, i didn’t check my signal strength by decibel but it had to be best I’ve had….
          Those details are what TMo needs to illustrate if there is going to be a comeback….
          An advertising promo comparing price paid and service received in numbers mainstream customers can understand would do wonders….
          Coverage needs to be on par to put up a battle though

    • Ky

      Just because it doesn’t apply to you doesn’t mean its dumb.

      It seems a little dim witted to evaluate these changes only on the basis of how it could benefit 1 person, namely you.

      • Jason

        I stated I did benefit and will benefit….LOL
        I just got free tablet money, unlimited minutes, and proof that my plan is a King Kong Plan
        The one I benefit most from I posted its stupid because they made my plan far better than any future offerings….
        No possible reason or even an incentive to change my plan having to unlimited talk text n data for $35….
        It’s better than the Sero plans that Sprint offered… ;p
        I also stated that each special had too narrow of a spectrum for ANY customer to enjoy….
        Did you read my post?
        Could you point me to where my opinion was selfish?
        I stated the total opposite of your reply….
        The reading comprehension has been really bad around here lately, Cam should look into anadvertising agreement with hooked on phonics!!

  • QG

    As a consumer, if you’re already on a simple choice plan the no overages really isn’t anything to be hype about. However, as an employee I can see where we’re going with this. The petition makes the other carriers make a huge decision about something they make huge dividends with! This is a great marketing strategy to once again position ourselves as the value leader and draw more consumers from our competition! Well done

  • Cupcake

    This seems to only apply to us who still have the older ‘limited’ mins/text plans. Everybody else has unlimited mins/texts and data doesn’t overchage..it slows down. So for me that’s great but it’s just another day for everybody else.

  • LongtimeCustomer

    I have 1000 a/t preferred Android and 50 texts. Does this mean the minutes and the texts go to unlimited?

    • Cupcake

      Yep.

    • Jason

      Do you get 4g data with Android preferred?

    • Nick Gonzalez

      50 texts? huh?

  • Dave

    I’m curious why are customers still on grandfathered limited min/text plan anyways? Getting unlimited mins and text is affordable nowadays.

    • 21stNow

      The Simple Choice plan that gives me similar features costs more than what I pay with the 500-minute Even More Plus plan that I have now. Why would I pay more for unlimited minutes when I don’t need them? My billing cycle ends tomorrow and I have used 14 Anytime minutes and 95 total minutes this month.

    • Ky

      I have 5 lines with T-mobile on a 600 minutes plan. I use 300 minutes on an average month. So unlimited or not makes very little difference to me. If the price increase I’ll just take my lines to a prepaid option. Not everyone needs unlimited. Maybe I need more friends to talk to.

    • Moby

      Affordable? Why pay more than you have to? My grandfathered plan is less than anything T-mobile currently offers. Now I’ll be paying the same but getting unlimited talk+text for the same price.

      • JayMo86

        I doubt it would be unlimited…prolly just stops after you go over

        • 21stNow

          Read the rest of the comments. It’s already established that voice minutes are now unlimited and those who have an existing limited text messaging plan will now have unlimited text messaging.

        • JayMo86

          It’s been established by comments??!!?? Oh my…I think I’ll wait for something more official

        • 21stNow

          The comments quoted a tweet from Mr. Legere, T-Mo reps have spoken and others have shared their conversations with customer service. You can wait for something more official, if you like, but we’ll keep the conversation going based on this.

        • philyew

          If you subscribe to the CEO, John Legere’s twitter account you will see him say unequivocally:

          “Have an old @TMobile plan with talk, text or data buckets? On May 1, they’re unlimited.”

          The comments referred to above are about that tweet.

    • no2apple

      My 2-line, Unlimited Data, 500 mins, No text is $50 after corp discount. So get me a simplechoice that will match it..

      • Singleweird

        no text? who in the universe wants that?

        • no2apple

          You need to get a smartphone first instead of flip phone..

        • gnd

          I don’t have texting on my plan. 300 minutes talk(free weekends) and unlimited internet. After AAA discount and taxes about $50 a month. I very rarely text. If it was free, then maybe. I would rather have the unlimited internet. Does this mean that I will now have free texting?

        • Jason

          No unless you can add a text plan by May 1st :)

        • qmc

          0 text plan here too. 1000 anytime + 1000 n/w for 2 lines for $50, added unlimited data on one for +$5. So $55/mo before taxes and discount.

    • philyew

      Why buy something you don’t want/need, if it would cost more than you are currently paying?

      While the Simple Choice plans are affordable, some of the legacy, limited plans are still cheaper – though it’s always worth reviewing that situation for those who haven’t done so yet.

    • Jason

      Value plan holders start at $40 voice, $5 for 1000 shared or $10 for unlimited texts, unlimited data for $20, some have unlimited 4g data for same price each…
      Add a line for me was $5 but for some free…
      Some have discounts grandfathered in….

      Value plans were cheaper than all unlimited plans during their duration and are still cheaper to date….

    • xmiro

      because I’m paying $50 for two lines and we hardly talk on the phone – about $65-$70 with taxes. Going to Simple Choice will make our bill $100 a month

  • MrCell

    Customer wins, Wall Street looses. I wonder which one will prevail? Could this be good for both? I highly doubt it.

    • philyew

      The change will benefit some customers, but the intention is to position TM to launch a serious assault on the big two carriers, which will either result in more defections to TM – thus satisfying investors, or will prompt a change in overages policy from the big two, reducing their ARPU and the high margins that they currently enjoy – again improving the investor position for TM.

      In the last 24 hours, TM’s anti-overages petition which is said by some to be “gimmicky” has already reached 11,000 signatures. Maybe it has a chance to succeed.

      • Jason

        11,000 is not even a percentage point when considering 200 million subscribers for just Att and Verizon….

        If this is Tmobile idea of a serious assault, TMo is in big trouble….

        I’ll enjoy the ride ;)

        • philyew

          Of course it’s a tiny number compared with the big two’s customer base, but you’re missing the point. All I said was this is about an intention to “position TM to launch a serious assault…” I didn’t say this constituted the assault and I don’t know that it will succeed. I only said “maybe it has a chance…”

          The rate at which the petition is attracting support, considering the source, timing and limited promotion so far, indicates it has a certain resonance.

        • Jason

          I wasn’t attacking your thoughts but TMo’s…..
          I agree it can be sucessful but the price is higher than potential profit….

          I would have to have mind blowing improvements to justify paying more for the service I currently receive due to TMo adding too much without any return from me or legacy plan holders….

          Value family plans with metered texts/minutes and unlimited 4g @ 2 lines becomes $100 or less total….My three lines, two with unlimited 4g one without data, price becomes $95 with unlimited talk as of June…I could add the $20 4gbs of data option to line without data and total is $115….
          Price per line is $38 with 4gb data, 2 lines with unlimited or $32 w/o adding data and 2 lines unlimited…If i add a line price only goes up $5 for line and data price…I could have 4 lines with 4gbs on 2 and unlimited on 2 for $140
          TMo affectively just capped profit potential on legacy plan holders….

          Sprint gave away the farm a decade ago to only be left in the same position….

        • Nick Gonzalez

          We’ll we gotta start somewhere homie.

        • Jason

          I agree but you dont cut off your leg to fix your stubbed toe!

      • MrCell

        Thanks for your thoughts. The way Wall Street works this will probably impact all carriers bottom line at some point but be forgotten in the short term by investors; at least until the next time someone reports and states that the said change caused them to have lowered earnings.

    • kalel33

      My internet pet peeve is the constant misspelling of “lose” for “loose”.

      • MrCell

        Sorry Superman, my second language is English so thank you for the spelling lesson. Next time you should consider adding to the conversation rather than wasting your time trying to give people spelling lessons looooser.

        • kalel33

          If I’m writing in the Spanish then I make sure it’s correct, but “lose” is a word learned by 4th graders here and it’s misspelled constantly on the internet. When you determine whether to validate someone’s opinion and they have poor grammar then the source is not considered a valid source, just a source from an uneducated simpleton.

        • just me

          Or you don’t understand typos and autocorrect.
          Maybe they are using swipe?
          Maybe it doesn’t matter
          Kids don’t know the meaning of “lose” until 4th grade? Do you even get a T-Mobile signal where you live?
          Spanish? Nice.

  • mnaz105

    I have a value plan, 5 lines, 1000 minutes and unlimited texting. One line has unlimited data plan and the rest have no data. I just wanted to know, does this mean that all my lines now have unlimited minutes, text, and data? Thanks for any info.

    • xmiro

      it means you and I have no overages. The minutes are becoming unlimited, but data may be throttled or hard capped. Texting may be hard cap or be unlimited if you have it as an addon

      • mnaz105

        So my other four lines with no data will now have data? Or will they just get the unlimited talk?

        • xmiro

          no you still have to buy data and texting if/when you want it

        • mnaz105

          Thank you.

        • xmiro

          you’re welcome

        • Saif

          you’re wrong read the story correctly and i quote “This applies to Simple Choice plans and the Simple Starter plan (neither of which had overages to begin with) as well as older plans.”

          -Read the last 5 words of the quote. UNLIMTED EVERYTHING but obviously caps are in affect for data but its unlimited

    • JBrowne1012

      You are not affected, only Simple customers. You would have to migrate over.

    • tomarone

      Just 3 days ago, I had to migrate my family value plan, because a family member needed the better roaming rates. Now we’re all unlimited, except for minimal data, so it’s less than before. Roaming is .20 a minute. The total cost for more is less. (I hope when I get my first new bill)

  • Irfan

    Tmobile on the right direction if i compare the other Mobile providers , i live in virginia , i tested that where i use to get 2g i am getting LTE so mean they are really doing good job , i had ATT 6 years ago and they have roll over minutes stuff really did not work for me then i switch to t mobile and now 6 years with t mobile same bill no worries yes they played long time ago when they move unlimited data to 5gb which was shocking but if u don’t lie u are not a business man…i just want tmobile to lower the cell phone prices because they can do if they lower the profit margin ..

  • FluX

    I am currently on a Value plan with 1000 minutes and unlimited texting and I am $10 away from the $100 Simple Choice plan. Do you think I could call to (maybe) get a discount (loyalty 13 years) to just pay the same for 500MB High Speed Data?

    • Oleg O.

      13 years? I got my loyalty discount at 7

      edit: isn’t T-mo only 12 years old?

      • FluX

        How did you get the discount? If it is not too personal, how much do you get off your bill? What department did you call?

        I got a new line in October 2009 but before that I had Voicestream service since 2001.

  • no2apple

    Just got email.. Looks like FREE TEXT as I expected… No need to have text plan..

    ame rate, zero surprises.
    No overages is the new normal. You’ll enjoy the same rate you have now, just without incurring overages on your domestic talk, text, and data use. Surf the web, text friends, and call your family, without worrying about surprises on your bill.
    It’s simple and easy.
    Call everyone you know! You don’t have to wait for nights and weekends because all day is overage free.

    Text back and forth forever! With free texts, you’ll only be bound by the strength of your thumbs.

    Browse to your heart’s content! Then browse the web more without the fear of your monthly bill.
    It’s all for you.
    You don’t have to lift a finger. These changes take effect May 1, and you’ll see them beginning with your bill in June. It’s what you deserve, and our thanks to you for being a loyal T-Mobile® customer.

  • Erik

    If I remove my messaging addon, will I still get the unlimited text with the new change? I have the family plan grandfathered.

    • no2apple

      Looks like yes.. I removed yesterday..

    • Jason

      In the text i received it said pay per usr fees would still be charged….I’d keep ur txt pack

    • Ever

      I talked to a rep yesterday and she said I did not need a text addon to get free texts. I’m going to wait until May 1st to make sure before I get rid of them.

      • Jason

        Best idea…You can always remove options but getting them back can sometimes be impossible….

  • JTrip

    How about making the next Uncarrier plan about making plans that everyone understands. Every time I read about a new plan I come to the message board and there are about 100 different opinions about what the plan actually means. I never fully understand them. Never.

    • Moby

      What’s hard to understand about Unlimited Talk & Text? What’s hard to understand about data will be slowed when you use a specific amount or it will never be slowed at all as in the case of the truly unlimited plans?

      • JTrip

        Read the message board. Look at the confusion. It’s the same every time T-Mobile announces a new plan.

  • Matt

    This is a great move, but now they have to keep expanding their network, I know same old song and dance. But they have no coverage at all in Alaska, for example, where all the other major carriers do. We need to keep it going magenta, keep expanding!!!

  • VG

    Uh, oh! Aio Wireless just announced multi-line plans with discounts called “Group Save” with an international feature add-on called “Aio Passport”. This is going to start another round of cellular battles. First time I’ve seen a prepaid carrier allow multiple lines on one account with discounts. Can’t wait to see how T-Mobile or MetroPCS responds! Prepaid has no taxes and fees (unlike postpaid plans), so this is huge. Anybody here ever tried Aio Wireless? I’m considering a move unless T-Mo responds.

    • VG

      Oops, I forgot that MetroPCS (a prepaid MVNO of T-Mo) does offer discounts for multiple lines, but the Aio Wireless discounts appear to be much better.

      • Tom

        I’m sorry to tell you this, but Aio Wireless already had Aio Passport added feature once the Aio Wireless started launching out to certain states, cities and area back in May 2013!!!! So you might wanna recheck on that info there buddy. Aio Wireless did not copy cat off of T-Mobile with the Aio Passport deal, knowing such feature already came with the company way before T-Mobile ever deciding to.

        • VG

          Thanks for the info. I’m not an Aio customer, so I wasn’t aware of the Passport add-on. But this new “Group Save” plan is mighty tempting. My biggest issue with T-Mo is the weak building penetration, and since Aio operates on the AT&T network, I’m thinking of jumping ship unless T-Mo can roll out that new 700MHz band sometime soon (which I know would require new phones to utilize the new frequencies). Just wondering if anyone here has actually tried Aio? I know the LTE is capped at 8Meg, and there might be some latency issues with going through an MVNO. Wondering if there are any other issues I’m not aware of?

        • Tom

          VG If I were you, I would jump ship myself. I already have. I’m now with Aio Wireless-(which is in the process with being rebranded into the new CRICKET branding, due to AT&T buying out the old Cricket Wireless owner Leap Wireless. With that happening, is what AT&T is in the process with merging its current No-Annual Contract carrier Aio Wireless with the old Cricket Wireless carrier to form a brand new No-Annual Contract carrier called NEWCRICKET). I’ve been doing so much better with Aio Wireless verses having to deal with lousy T-Mobile/MetroPCS now. Aio Wireless has been a thousand times more helper than T-Mobile/MetroPCS for that matter. They are Overly Friendly/Down-to-Earth people that you will ever meet. Actually 8Megs can actually go up to 12 to 15 mbps. The reason why they have 8Meg as advertized is because thats whats expected to happen. Aio Wireless works pretty much everwhere I go now. It even works in certain building where I’m always visiting out in, whether it be church, courtroom building and what have you. And if you help Aio Wireless pass out flyer, perhaps they’ll waive your activation fee of 25 dollars. Also their monthly plans do not tax. You’ll just pay a flate rated fee of either 25, 40, 50 or 60 dollars without the extra dollars on each plan per month my friend. Actually AT&T is in the process with getting more 700 spectrum, due to them aquiring Leap Wireless. Just because T-Mobile might be getting the 700 low band A Blocks spectrum, does not mean that it’ll make much of a difference anyways, you’ll still be lack of coverage in most other areas.

        • VG

          Thanks again for the info. I think Aio now supports SMS Short Codes, correct? If true, then I might save some cash and be able to use my existing unlocked GSM phones on Aio while simultaneously getting better coverage and signal penetration, and have the option of the Aio Passport add-on when my family goes abroad. I hate the taxes and fees that are on my T-Mobile Family Plan (they really do add up).

        • Tom

          Yes that is absolutely correct my friend. They now do support SMS Short Codes. And you are quiet welcome. Do you have Facebook??

        • Jason

          If your so happy with AIO why are you trolling a TMo News site?
          You don’t work there If you pay exactly $50 no taxes added remember lol….
          May i ask whats your motivation of trolling? pure boredum?

        • Tom

          Hey Aio Wireless Group Save line was a copy version of Sprints Framily group plan lines verses it being T-Mobiles!!!

        • VG

          Yes, but Aio uses the AT&T network (which is way, way better than the Sprint network), and Aio is a prepaid carrier (which means no taxes and fees added to the monthly charge).

        • Tom

          Yes I know that. I know Aio is on AT&Ts network. Remember now, AT&T created Aio Wireless. So yes as a whole it is an AT&T CARRIER, except you do not have to worry about roaming, or be stuck in a contract is what that one is all about my friend.

    • Jason

      Prepaid have taxes included with monthly fee….

      Is VG and Tom the same person? AIO must be really bad if your having conversations with yourself….

      Service So Super it makes you go schitzo….
      AIO can use that for their motto and I promise I won’t sue….lol

      • thepanttherlady

        Behave Jason, or I’m going to have to use my “mom” voice on you. :)

        • Jason

          :) :) :)

        • Jason

          How does this not get warned/deleted?
          Mine are atleast clever, this guy totally wrong gets to use loser, moron, tells u to shut your face ( I’m still trying to find a shut button), big dummy….. (—B /sarcasm
          Can I call him stinky pants w/o warning? ROFL

          BTW HOmey Urkelized InterweBz GanSterr I posted a direct link to AIO site for terms which clearly stated the opposite of what your posting…
          If your gonna be a fanboy atleast know what team your cheering doo doo head

        • thepanttherlady

          I missed it. :( Dude writes a flipping book for every comment.

        • Paul

          Aaahhhhhh, the drama was getting good!! And I was hoping to…read…the mom voice. Alas, I’m robbed.

        • thepanttherlady

          LOL! Well Tom called me an animal so I guess I could indulge a little and give you my panther roar?

          Rawwwwwwr! =P

        • Paul

          I expect nothing less than a rawr from the Panther Lady, an animal fo sho!

        • Tom

          Are you a Moron just like Jason is or are you just straight out un knowledgeable?? Are you kidding me???? Do you even use Aio Wireless?? If you want you can call up an local Aio Wireless store yourself just to get told how much of an moron you really are just like Jason is. Go get knowledged. Aio Wireless only taxes on everything else you Dummy. Do you want My local stores #??? Im gonna laugh hard at you due to you and Jason not knowing what you guys are talking about. Pretty soon T-Mobile will be shut down by another company I promise you that much. Haaa. Sprint wont buy Tmobile, somebody else will.

        • thepanttherlady

          LMFAO!!!

          What part of taxes are INCLUDED in the rate plans do you not understand? Here you go:
          Aio makes wireless easy with a friendly in-store and online experience and three simple plans to choose from. All three plans include unlimited talk, text, and data—with a pre-established amount of high-speed access, including 4G LTE.  Plans range from $40 to $70 per month, with taxes and fees included. 

          Difference between you and I? I have AT&T and AIO Wireless’s own websites stating exactly what both Jason and I have said and don’t need to act like a child to make a point. :)

        • Paul

          Is it still a safe assumption that these “sub-providers” are not given network priority over, in this case, AT&T customers? Or even post-paid customers?

          Also, AIO doesn’t seem to offer unlimited data. So comparing postpaid Magenta and AIO isn’t exactly fair.

        • thepanttherlady

          I did a search on your first question and while there doesn’t appear to be an “official” answer, many are saying there isn’t much difference in regard to network priority. Keep in mind that AIO does not offer roaming so you won’t get service where there is no coverage. I did try to compare Magenta and AIO’s plans. The closest I could come was $10 less for AIO for two lines but you get 500MB less in data than Magenta and $20 less for AIO for three lines. Same thing with the data in that scenario.

        • Jason

          AIO has unlimted data just throttled after lte it says….

        • Paul

          Only, T-Mobile offers unlimited LTE data was what I was pointing out.
          You are correct, you lose LTE after a certain limit.

      • VG

        Sorry to disappoint, but Tom and I are two different people, and we don’t know each other. I’ve been with T-Mo since 2005 and have been generally happy with the service considering the prices I’ve been paying, but am always looking for a better deal. However, I’m thinking T-Mo will respond to this Aio “Group Save” plan pretty quickly. I give kudos to John Legere for shaking up the wireless industry; without John, things would be the “same old, same old” with high prices and hidden phone subsidies built into monthly charges.

        • thepanttherlady

          It will be interesting to see if they do. The price difference is really not all that much. $10 for two lines and $20 for three but with T-Mobile you’re getting more data (3GB versus 2.5GB). That’s also not taking into account that taxes and fees are included in the price of Aio but not T-Mobile.

        • VG

          I’m paying over $31 in taxes and fees per month on top of the base T-Mobile monthly charges for a 5-line Family Value Plan. That’s over $370 a year in taxes and fees! So, I hope all the T-Mo fans can understand why I might want to jump ship to a prepaid carrier that offers the same or better coverage.

        • no2apple

          Jump right now. What you waiting for ??

        • VG

          Waiting for T-Mobile or T-Mobile prepaid to respond with something similar so that my total out of pocket cost (including ALL taxes, fees and surcharges) is the about the same.

          A lot of people seem to ignore the taxes, fees and surcharges that appear on all post-paid plans; I am very much aware of the amounts, and would rather keep that money in my pocket if possible.

        • Jason

          What state do you live? Holy taxes….MN TC Area and it like $7-8 here…..
          I remember on SprintForums ppl were using out of state zip codes to dodge crazy tax like that……

        • VG

          NYC. There are all sorts of crazy taxes and surcharges above and beyond the standard 8.875% sales tax.

        • Jason

          Remind to never buy anything if in NY, thats outrageous…. LOL
          You could always give AIO a testdrive :)
          I know Sprint would let you put cell lines on hold for 3 months not sure about TMO…
          I doubt TMo would discount or migrate your value plan to prepaid….

        • Jason

          My apologies for the joke but with the back forth your doing a good job of feeding a troll….

        • VG

          Understood. I would love to stay with T-Mo, but now that AT&T is allowing BYOD (a relatively new concept to AT&T and their MVNO subsidiaries) and dropping prices to seriously compete with T-Mo, I have to give T-Mo competitors a look. But I think T-Mo will have to match the Aio “Group Save” plan on the T-Mo Prepaid division by offering multi-line discounts (or so I hope).

        • RLB63

          I actually pay less on my grandfathered plan than the current simple choice. I have 5 lines only 600 anytime minutes but almost never get close to the limit so I don’t need more. So now that I have to pay for my phone’s it is a major increase. Please stop getting upset about the old plans. I was able to get an s3 when top of the line for $1. So with taxes each phone costs over $700. With 5 lines that is an additional $3,500 over 2 years. The New plans are not that great….

      • Guest

        AIO isn’t a real word in the English. It is a Spanish word to say hello to someone you know or to announce when you are going to say something. AIO is targeting latin people. kind of not schizo at all. just smart marketing making millionaires that much more money. do your research before diagnosing someone with a mental health condition here on a t mobile news blog.

        • Jason(Tom’s BFF)

          Tom?
          Diagnosised?
          So serious let the joke make you laugh, if its not funny to you no point it letting your blood boil….

        • Jason

          I missed something really big in your post, you thought when you read the FAQ at AIO when they stated Latin you assumed Spanish….. Latin words are words from Ancient Rome not Latin America!!! ROFL

          If they are targeting Romans, AIO is really screwed because that was 2000ish years ago…..he he he

          Do your research…..noted

    • Guest

      you are on the wrong blog

    • Jason

      How’s AIO err Cricket treating you?

  • mjsmith64 sucksDick

    I pay $10 a month for unlimited text, guess I can drop that!

    • Jason

      I wouldn’t if i was you…..
      If you drop the the text pack it drops to pay per use which isn’t an overage…..
      Best to wait til after May 1st then drop because if you want texts added you might have to switch to simple choice….

  • MaxPowers .

    Doesn’t really mean much when most of their customers already had unlimited text/voice and they already didn’t charge for data overage.

    • Jason

      correct its pretty much for legacy accounts before unlimited was the only offering for voice and data….

  • no2apple

    Can the moderator Kick VG and Tom who are trolling hard and trying to get business for Aio.. Paid trolls

    • VG

      Dude, I am a bonafide T-Mo customer who hates paying additional taxes and fees above and beyond the advertised monthly rates. I would gladly convert my 5-line T-Mo Family Value Plan to T-Mo Prepaid (or MetroPCS) if I can get the appropriate discount for multiple lines on one account. Unfortunately, T-Mobile Prepaid does not offer this, and the MetroPCS discount for multiple lines is not significant enough. As I wrote below, I’m paying over $370 per year in additional taxes and fees above and beyond the base T-Mo charges. $370 per year is a significant amount of money that I’d rather not pay for decent cell phone service.

      All I am saying is that Aio is offering a significant multi-line discount that is not currently matched or offered by T-Mo, and I hope that T-Mo will offer something similar so that I don’t have to bother switching and porting numbers to Aio. And, for the record, I am a fan of unlocked GSM phones, so I will never join Verizon or Sprint. T-Mo and AT&T (and their respective MVNOs) are my only choices.

  • just me

    T-Mobile should just call it what it is.
    “We are switching you to our new plans on May 1, whether you like it or not.”
    I called, i get to pay more every month. Thanks T-Mobile.

    • Jason

      How so?

    • Ky

      As long as I don’t have to pay more than what I am paying now. If they increase my prices, I will drop them like a bag of dirt.

    • Moby

      This is false information. They are not switching plans and are not requiring anyone to pay more.

      • just me

        That’s what the customer service rep told me.
        It that is not correct, then T-Mobile should not have their employees telling people this.

    • Irfan

      customers service sucks t – mobile update customers early then its service representatives ….different calls get different answers from different people and same in store

  • Or Nah

    haha, aio :’)

  • LOVE

    I imagine the execs of Big Red Ole Blue and SoftBank laughing and joking to this announcement saying “Well.. that’s their loss.. ha haha ha hahahahahhaha!” and while toasting a glass of champagne from their million dollar offices on the 45th floor overlooking the downtown…this UnCarrier move is great, but I really doubt VW At&t or SoftBank are going to follow format Magenta

    • Jason

      Agree 100%
      Until the gap is narrower, TMo influence can be effective but there is limitations

    • DH

      You should listen to ATT or Verizon’s earnings call. Not going so well.

  • Irfan

    pretty tricky BS , i have a old value plan and i am happy with that and had 500 min on 3rd line called customer support to confirm that what happen now from May 1st a my 500 minutes converted to unlimited she said no you will not over charge on overage she said its not unlimited we as a T Mobile call it no overage , really sound very interesting mean this is experimental if works good to go other wise go to her … every represenative have different oproch and comments , i visited today tmoble store they even dont know about it …super duper big drama