Pre-order your Galaxy S5 soon enough, and you could get it a few days early on April 8th

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Yesterday, as I’m sure you’re aware by now, T-mobile announced that it plans to set pre-order status to “live” for the Galaxy S5 in 3 days. On March 24th, you’ll be able to submit your orders. Except for stating it would be available to buy on April 11th, the original press release didn’t say when you might receive your orders, or what the deal was with JUMP! upgraders who wanted to take advantage. Thankfully, we have the answer to those concerns.

In the internal memo, it states clearly that anyone who orders between the 24th and 31st of March is guaranteed (while stocks last) to receive their units “before it launches on April 11th”. Although it’s not printed in the memo, our source tells us that some – if they’re among the first to pre-order – could receive their brand, spanking new Galaxy S5 as early as April 8th.

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Sorry about the image size, click to go to the full attachment.

On to JUMP! upgrades, and it appears that you will be able to pre-order as well, you don’t have to wait until the item is physically in stock. Galaxy S5 will show as if it’s on backorder. Retail staff are reminded in the memo that they use “Ship-To (Direct Fulfillment)” on their in-store POS systems, and that they should only process one device at a time, even if customers are JUMPing. This is due to a trade-in system issue.

As for new customers looking to take advantage of T-Mobile’s Contract Freedom plan, there’s a slightly different process. Since it’s a pre-order, and part of the Contract Freedom agreement is to port your number across from your old carrier, T-Mobile will issue those customers a temporary number until the device is shipped. During the time between pre-ordering and release, customers won’t incur any charges as the account is temporarily suspended automatically until the S5 is sent to them.

In short, basically anyone who wants to can pre-order on March 24th. And – if you want to get it as quickly as possible – pre-order it fast.

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  • dontsh00tmesanta

    Happy wife happy life

  • KlausWillSeeYouNow

    Personally, I could not possibly care less about the S5. The New HTC One is the “one for me ;-)

    I can’t stand Samsungs.

    • Cam Bunton

      Could have some news on that soon.. not 100% sure.

      • bisayan

        Cam can u pls. tell us that tmo is releasing early as well? possibly next tuesday the day it will announce? Thanks!

        • Cam Bunton

          I’m trying to find out more concrete information on it.

        • bisayan

          Cam what about sony xperia Z2? You have any new info yet? Thanks sir!

        • thepanttherlady

          I thought you pre-ordered it already?

        • bisayan

          Lady It cost a lot of money to get the z2 pre-order, if infact z2 is coming very soon to tmo then I may just wait..but for now maybe ill get another htc one 2014..Although I would prefer the sony z2. Thats why I need more info on s5,one and z2..lol

        • thepanttherlady

          Understood. :) Don’t get your hopes up for it coming soon though, depending on what your idea of “soon” is. It took the XZ 6 months to come and the Z1S 4 months after the Z1 was released. My guess would be July or August at the earliest but I’m only basing that on past releases. :)

        • bisayan

          I know lady..Can u spare me another z2 pre-order and ill pay u installment plan? lolz..I kept checking xperia blog every single day hoping that at least sony usa will start taking order of the z2..but nothing yet..I know ive seen u there too! lol

        • 21stNow

          Genuine question: Why do you all like the Sony phones so much? I looked at some and liked the FM radio on the Xperia Z. I can’t find a radio on the Z1S, but maybe I’m overlooking it. Waterproofing doesn’t appeal to me. I just wanted to know what I’m overlooking. Specifically, what do the Sony phones offer that other phones don’t?

        • thepanttherlady

          I was strictly a Samsung woman there for a bit, Vibrant, Galaxy S, S2, S3, Note 2 and truly just wanted something different. I was getting bored with what Samsung was offering. I had the LG G2X but like many others got a POS and quickly sold it. Based on that experience I avoided LG like the plague.

          Someone had mentioned the Sony Xperia Z and I jumped on it because it was different and well, it came in purple. While I enjoyed it despite some of its shortcomings, I was eager to jump on the XZ1 in anticipation of the experience being better. It has been with this one and I was almost to the point of deciding it was good enough for me for the moment. That is until I saw that Sony was using a different screen, it was just slightly bigger but not too big (I think 5.5″ is my max comfort level) and they added front facing speakers. I wanted a phone with front facing speakers the most out of any feature I could get but am not ready to go back to HTC yet.

          Oh, and I tend to go for the underdog.

          And there you have it, a not so scientific method to my madness. :)

          P.S. I also like the fact that not so many people have it like with Samsung and Apple.

        • 21stNow

          Thanks for the answer pantherlady! The front-facing speakers do sound nice.

        • Cam Bunton

          Not heard anything on the Z2. Z1s is still showing as a main feature image in the shop carousel, so I wouldn’t get your hopes up.

        • bisayan

          Thank u sir!

      • KlausWillSeeYouNow

        Thanks ;-) Haha I wasn’t complaining about the S5 coverage… And there isn’t too much news about the One right now, but I sure am excited.

        • Cam Bunton

          Hehe. There have been so many leaks/bits about the HTC One. I just don’t like to republish everything everyone else is saying. I’m doing what I can to find out when we’re getting it on Tmo.

      • taron19119

        Is it true that the HTC One 2014 will be available same day as launch event

    • Willie D

      So why post here at all?

      • guest

        Because his life sucks and he has nothing better to do. I’m really not joking when I say this.

      • Jay Holm

        Cause the person who posted likes this website, and enjoys participating in the comments section. Simple as that!

        • André On

          Jay, that guy’s tone makes him a troll. Period. Specially when he said what he said. The new HTC (M8) is pretty much like the HTC One. Can’t even be compared to the S5. No wireless charging, no removable batteries, mediocre camera, awful sound, etc,etc. He probably likes the aluminum unibody and that’s fine.
          Do I care about trolls? No.

    • g2a5b0e

      And we’re all so absolutely thrilled that you decided to come into an S5 article to tell us all how little you care about Samsung & the S5. You trolls are unbelievable.

      EDIT: I guess it’s not really true what you say about being “a lover of all things Android”.

      • bisayan

        Jus fyi we are not trolls at all..is just that we need some sourceof information before making or purchasing a new device..But I myself would like to apologize for non related s5 comment’s. I hope I make better decission before I buy a new phone..(s5,htc one or z2) for that matter.

        • g2a5b0e

          You were not the recipient of my comment.

      • Jay Holm

        Just because someone feels differently than YOU doesn’t make them a “””troll”””, what a stupid internet word anyway!

        • g2a5b0e

          Believe it or not, Jay Holm, I am very aware of that. Read my comment again & you will realize that it in no way insinuated whether or not I agreed or disagreed with that the TROLL was saying. He came into an article about preordering the S5 to proclaim his love for another device. I have no problem with his love for the new HTC One. My point is that this article is not the proper forum to discuss his love for that because it is clearly not pertinent to preordering the S5.

          In my mind, a TROLL is someone who posts a comment in an internet forum with a clear divisive intent. While I realize that a forum by definition will have divisive comments in it because people naturally have differing opinions, TROLLS post comments with the clear intent of starting arguments. His comment was clearly not relevant or pertinent to the article. How can you not consider that trollish?

      • Cam Bunton

        I don’t see anything remotely “troll”ish about his comment. He wasn’t abusive, he just shared his opinion. And that’s okay. Just because I wrote a post about Samsung doesn’t mean that only the Samsung-fanboys are allowed to comment. This is TmoNews. Not SamsungOrIDie.com.

        • g2a5b0e

          That’s perfectly fine, Cam. You don’t have to agree. I shared my opinion as well. I’m not sure if you were trying to suggest that I’m a Samsung fanboy because I don’t believe myself to be one. I also don’t expect every comment in an article to be praising its subject. The fact is that his comment was still irrelevant considering it had nothing to do with the preorder of an S5. As a result, I still think it trollish.

  • Fr0stTr0n

    Christ, the more I see the back of that phone, the more I feel sick….

    • 21stNow

      Some Best Buys are offering a Sneak Peek of the Galaxy S5. You can check if there is location close to you that has the Sneak Peek on Best Buy’s website.

      • JB

        I checked that earlier, and the locations that are close to me are 4 hours away in either direction. Suffice to say, I was disappointed… Lol

        • Fr0stTr0n

          You drove 4 hours to a Best Buy? Son, you need to get your life priorities straightened out

        • JB

          Oh heck no, I would never drive 4 hours just to see a phone! It’s not that deep… Haha

        • Fr0stTr0n

          I was gonna say, wtf foo?

        • Jay Holm

          I can’t believe someone lives 4 frinkin hours from a Best Buy! The occupants of the space station are probably closer to a Best Buy than 4hrs!

        • 21stNow

          I thought that mine was bad. The closest one to me should be 40-60 minutes away.

        • Jay Holm

          Yikes people! Where do you live that a Best Buy is an hour away, yikes!

        • JB

          Lol. The demo units are only at select Best Buys. The ones in my area weren’t on the list. I have at least three 10-20 minutes from me.

        • Jay Holm

          Ohhhh, guess I misunderstood your original post.

        • 21stNow

          I’m in the DC area and in the same boat as JB. There are several Best Buy stores close to me, but only Waldorf, Frederick and Hagerstown, MD have the Sneak Peek set up now. I didn’t check DC and VA locations, but I will.

          Edited to add: I just checked; there are no DC stores listed as having the Sneak Peek and Virginia only had it at the Fredericksburg and Newport News locations.

          I don’t know if I’ll make the drive to one of these stores to check it out. That’s kind of far to go just to see a phone.

      • wilMaster04

        i live in the 7th largest city in the US and we dont get a sneak peek?

    • bob90210

      Don’t worry. I’m very sure that the one you buy will not have the security cable attached to it.

      • Peter Smith

        That was kinda funny. Smart comment

  • phil44

    Without the perpetual payment plan (jump) I believe these companies would start to decline. I see no other way of keeping the circulation of these 600.00 and 700.00 going if you had to pay the full amount and if you paid with a credit card the balance would be sky high in no time.

  • David

    What time will the preorders begins on monday if you live in eastern time zone?

    • WhippetNYC

      @David: ditto your question. I wonder why no one really has that answer? I asked Des of TMobile but he didn’t answer. Another question I asked and got no answer: would the S5 support the NEW TMobile 700 LTE band? It wouldn’t make sense for their flagship phone to NOT support their new “flagship 700 LTE band” but it’s looking more and more like that the S5 would NOT support the 700 band! That plain sucks, for those in the metropolitan regions where LTE is being rolled out.

      • guest

        it does not have the 700mhz in it. because you cannot add a band when it hasnt even been closed yet. With respect to the pre orders its AM i cant give the time due to certain reasons.

  • Robert Miller

    I just went to two nearby TMO stores . No one at either location even knew what I was talking about when I asked about the upcoming pre-order. Thanks TMO, for telling your awesome customers about the upcoming (now two days away) pre-order. Maybe you should inform your employees too. Thanks.

    • adam

      Do you have any questions?

      • Robert Miller

        I did. That’s why I went to a TMO retail store hoping someone paid to sell for TMO would be able to answer them and got blank stares.

        • guest

          if you have any questions i can answer them for you if you want.

    • wilMaster04

      You most likely know more then t-mobile employess they are usually idiots when it comes to phones

  • adam

    I have seen a lot of information on this.. a lot of it is wrong, in the article. a lot of it is right. pre order is from the 24- 31st. you will not get it before the 11th of April.

  • WhippetNYC

    For the East Coast, would pre-order begin at 12 midnight (i.e. just past 11:59pm Sunday night) or would they be on Seattle/Pacific time zone so we’d all have to get up at 3am Monday morning to pre-order? It is unclear and not disclosed at all as far as I can tell. Thanks in advance if anyone actually knows.

  • WhippetNYC

    Another question I asked and got no answer: would the S5 support the NEW TMobile 700 LTE band? It wouldn’t make sense for their flagship phone to NOT support their new “flagship 700 LTE band” but it’s looking more and more like that the S5 would NOT support the 700 band! That plain sucks, for those in the metropolitan regions where LTE is being rolled out.

    • UMA_Fan

      The radios for these devices were likely finalized long before the Tmobile purchase of Verizon spectrum went through. They would be a lot louder about it if it supported it. I think Tmobile stated Q4 will be when devices will start carrying that band.

      I’m betting this device will be re released with 700A. The only thing I would think to be a huge blow is if the new iPhone didn’t support 700mhzA

      • WhippetNYC

        @UMA_Fan: are you saying that you’re betting that the TMobile variant of the S5 WILL be released WITH the 700 band? or are you saying that you’re expecting that the iPhone released much later this year will have 700? I couldn’t follow since your first paragraph seems to indicate that you think the finalization of the purchase of the Verizon 700 spectrum occurred too late for them to incorporate it into the S5, but then, your 2nd paragraph threw me off. Thanks!

        • UMA_Fan

          Meant that the S5 will likely be re released in Q4 with the 700mhz a block bands and the one announced to come out next month probably won’t have it. This happened with the GS3 which came out without LTE and then with LTE later on.

        • guest

          That’s not so feasible because they actually have to put the 700mhz in the phone. They’d have to put it in the phone first before the deploy it “later on”.

    • guest

      plain and simple the 700mhz LTE will not be on this S5 (samsung).. it’s unlikely to be on the iphone 6s as well. no confirmation yet because it has not crossed FCC.

  • JB

    I had a quick question for anybody that might know: how does direct fulfillment work for JUMP!ers? Do I order at POS, then when the new device comes in, they process the upgrade/trade and I pay my out of pocket at that time? Or is it a situation where I pay my dues (in this case I guess just taxes) they send me the new phone and I send them the old phone?

    • adam

      the second one. it’s a delayed vs instant.

  • guest

    It’s on! Go pre order!

  • WhippetNYC

    Is there a 32 version yet on T-Mobile? I didn’t see it.

  • Randall Lind

    Only black and white no bandage or blue

  • Kris

    A question about pre-order pricing for a current customer. My Galaxy S3 is experiencing major problems, planned on getting the S5 asap. Talked with retentions previously about ordering the S5 and was told they would work with me on the best price. Called today and was told nothing can be done yet with pricing, not in the system, have to wait until April 11, but all of this has been noted in my account. Does this sound right and do I risk losing $0 down, pre-order offers?

    • elite

      The $0 down offer is solely based on what credit class you have. You have to be well-qualified in order to receive the $0 down offer.

  • corona10

    Then why can’t they start preorders for a device thats already on sale?

  • nick

    I prerdered two days ago. I got a text message this morning that said the s5 would be backordered until an un forseen date… : (

    • Eric Sutter

      **On to JUMP! upgrades, and it appears that you will be able to pre-order as well, you don’t have to wait until the item is physically in stock. Galaxy S5 will show as if it’s on backorder.**

      That’s from the article above. For now, I’d say try not to despair. :) I got in just in the nick of time to pre-order mine, and two different T-Mobile reps gave me two different explanations. I’m not sure who to believe; but I am sure that I will thoroughly enjoy this phone when I get it (as it’s a vast improvement over the one I currently have).

  • Name

    I ordered a galaxy s5 last saturday, i paid for it and everything, they said it would come a week later, it has been past way past a week. im just like: dafuq !?!?