Tmo BlackBerry fans not happy with iPhone switch promotion

t-mobile-john-legere-big-eyes

In the tech world, there are fans of every platform and manufacturer. Some groups may be louder and larger than others, but you won’t find many fans as loyal as that of BlackBerry phones. They’ve stuck with the company from the chart-topping days of the original BlackBerry Bold, and now – even though the company is nowhere near its glory days of old – they still cling on to their devices. Fact is, they love the phones, love the company, and who could blame them?

Secretly, I’ve always had an appreciation of BlackBerry. Up until about 8 months ago, I had one model or another as my secondary device for managing work email. I love physical keyboards, and struggle without one now that I’m exclusively an iPhone user. So, if I – in the height of my BlackBerry days – was to receive an offer from my carrier telling me to switch to iPhone, I’d be livid.

But that’s what T-Mobile has been doing, rather unwisely. It’s been pushing the iPhone 5s at $0 down as a “great offer for BlackBerry users.”

See, by this stage in the development of the smartphone market, the people still using BlackBerries are the loyalists. If they were going to switch to iOS, or even Android for that matter, they would have done so already. So, getting this message through from Magenta was like a kick in the teeth, and they responded by complaining to John Legere on Twitter. He responded:

Screen Shot 2014-02-17 at 20.59.38

T-Mobile’s come under criticism for a few of its marketing decisions recently. And it’s likely this will blow over pretty quickly. BlackBerry fans do want to know that carriers give as much attention to their chosen platform. But, they should also realize the reality that it’s nowhere near as popular as iOS and Android. And – since there haven’t been (and probably won’t be again) any new BlackBerry phones for a year now – carriers can’t keep pushing and marketing them.

Insensitive to BlackBerry fans? Yes. But also, an indication that BB is on its way out of the high-end smartphone market race. They should at least consider an alternative now, because there might not be any choice soon.

Via: N4BB

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  • Mitchell

    This is ridiculous. Blackberry fans are so averse to change. I get it. It’s a great platform. I have a Z10 myself and I love how it handles my work email, but my Windows phone does a pretty decent job as well, so I don’t use the Zed much any more. But Blackberry failed, mostly due to their own arrogance, and there aren’t going to be any new Blackberry phones for a while. So roll with the punches, ladies and gentlemen.

    • Jay Holm

      What exactly is so different and great about how blackberry handles email??? Gmail works just fine for me on any Android smartphone I have ever used, no problems at all. Email is email, nothing special.

      • Michael

        What the other people are most likely trying to say is that they don’t just have one e-mail account, most people have about 2-3 e-mail accounts. Usually one Gmail account, one outlook/Hotmail account, or one yahoo account, and instead of using separate apps on a smartphone, some mail apps, like the windows mail app on windows phone can handle all 3 accounts with no issues. Without having to download separate apps.

        • Jay Holm

          Oh, well I’m a pretty simple person, just one email address for me. I try my beat to live life as simply as possible.

        • Stefan Naumowicz

          The email app that came on my phone (LG G2) has my work (microsoft exchange), cable provider (IMAP) and my gmail account all synced to it, without issues. If thats the reason people like blackberry/windows over android its completely invalid.

        • Jay Holm

          Too many email addeesses, it’s like having multiple identities, sheez!

        • Mitchell

          It’s not simply that it can handle all of my email addresses (4- internal work email, external work email for communication with clients, school email, and personal) and work files, it’s how smoothly and without hassle it does so. Anyone who says Android and iOS work just as well from a productivity standpoint clearly haven’t used a Windows Phone, let alone a Blackberry.

          Now, if both platforms go under, I may have a little bit of a hissy fit.

      • Kidney_Thief

        I think he might be talking about push notifications. Basically, as soon as the e-mail gets to the mail server, you have an e-mail notification. Seriously, less than a second after the e-mail is sent, you have a notification. It also works with other messaging applications, etc. It’s one of the things that I miss about Blackberry, but would it convince me to go back? Nope, not in a million years.

  • Adrayven

    It’s called a mailer ad.. I get them in the mail all the time to switch to one thing or another..

    It’s called a trash bin.. I also use it frequently.. I don’t see the point of getting ‘upset’ over an offer to switch from one phone or another.. seems extremely silly to me..

    Next time ATT asks me to switch to them from Charter.. maybe I should get mad, pout, and stomp my fee too! ROFL!

    • Aaron Peromsik

      You’re right. OTOH, BB fans are already unhappy with market realities, and this just rubs salt in their wounds, forcing them to admit that the ship has sailed.

      • Jay Holm

        I’ve been unhappy that manufacturers have refuses to offer any choices when it comes to real/physical/qwerty keyboards, I’m referring to Android manufacturers. But I don’t tweet and bitch about it, cause they don’t care.

        • Aaron Peromsik

          Just when I thought the category was dead, T-Mobile released Optimus F3Q. Usually the Q models are not worth it though in terms of paying extra to get a mediocre typing experience and extra weight bundled with somewhat lesser specs than what you can get for similar money without the keyboard. For quick responses I can live with SwiftKey, and when I need to write something longer, I either use a computer, or an almost-full-size BlueTooth keyboard.

        • Stone Cold

          Jay, I agree love my physical keyboard phones. Just got the Z1S gave my son my old relay 4G. But if a bigger screen physical keyboard phone came out I would be all over it.

    • p1800nut

      Sure, you get ads to change from one vendor to another. But have you ever gotten an ad from your insurance company urging you to change from a Honda to a Subaru? I get T-Mo and AT&T battling it out, and I get Apple and Blackberry competing for customers, but a carrier shouldn’t be taking sides on which phone their subscribers use.

      A big deal? No. Tacky? I think so.

    • izick

      ♻Please recycle.

  • John Ledger

    When are these soft Canadians going to learn that Apple and Android run this now

    • BlackJu

      Except technology changes all the time. Remember when Apple was a nobody and Nokia made most of the phones out there. Just a snapshot in time. BB still has value. The question is whether it can be leveraged properly.

  • S. Ali

    Seriously, an entire article about a tweet. Why conflate an issue that isn’t even true? Pretty terrible journalism.

    • BlackJu

      Would you cut this guy some slack? While I agree that every article won’t be relevant, I do believe Cam does what he can with the tools and info he has access to.

      • KlausWillSeeYouNow

        He’s 110% right. It’s ridiculous. Phony outrage. It’s not uncommon for OSes to court the users of other OSes.

        • BlackJu

          Except that’s not what’s happening here.

    • philyew

      How the heck is a direct response from the CEO to a perceived customer issue not worthy of an article?

      How often does Legere respond so directly and so quickly?

      It seems like Cam is damned if he does, and damned if he doesn’t with some of you guys. Sheesh.

  • p1800nut

    I agree that some BB users are taking this a bit too seriously, but you’re missing a very important point. BB users are particularly annoyed that T-Mo has been so slow to roll out the latest versions of BB10. Being stuck on the T-Mo supported version means that you lose out on some incredible improvements to the OS. Yes, many of us have loaded the updated OS that is available to the rest of the world, but doing so means living without Wi-Fi Calling.

    This marketing campaign, along with the decision to make BB phones available only via special request (and not in the stores), makes some of us worry that T-Mo is going to drop BB support entirely. And that’s enough to get people thinking about leaving T-Mo. Sure, BB users are a small group, but why would Magenta want to alienate any loyal group of customers?

    • Mjw301b

      TMO doesn’t put wifi calling on the phone it can only suggest it

  • Tmo1082

    Blackberry may be on the way out but T-Mobile needs to live up to the “uncarrier” thing they have going now and support Blackberry and Blackberry users. It wasn’t to long ago that T-Mobile was the Blackberry of wireless providers. I get its a business but there has to be a way to keep Blackberry in the line up that would benfit both T-Mobile and the Blackberry fans.

  • randomnerd_number38

    I dunno, seems like kinda a silly thing to get upset about. But then, I left Blackberry back in early 2009(after waiting a couple months after release to see if I really wanted to go to the G1), so I guess I can’t understand the feelings of someone who would still be using them.

    • 21stNow

      I still use one (the Z10) but still don’t understand the offense that was taken with this ad. Then again, I’m a user, not a fan.

      • KlausWillSeeYouNow

        With no disrespect (I ask you simply because I’m curious), I notice you are quite active on the Verizon Wireless forums. Are you a T-Mobile customer, a VZW customer, both, or neither?

        I now exclusively have T-Mobile, but I’ve had ‘em all before.

        • 21stNow

          I’m a current AT&T, T-Mobile and Verizon Wireless customer. I’m 21stNow, and I’m addicted to mobile devices! ; )

  • itched

    I left my Blackberry when the G1 was released. Couldn’t pass up Android when I first read about it.

  • Stefan Naumowicz

    So let me get this straight, blackberry users are upset over a promotion on another phone? Its not like tmobile told them they arent going to support blackberry anymore, and frankly paying $0 up front for a top of the line device is a good deal for anyone, including blackberry users. Find something worth crying about, like how inferior your device of choice is.

    • zax

      Wow, I see you haven’t had the privilege of using a BB10 smartphone, especially one with the latest OS update. :-)

      • Alex L.

        i second that. the newest update to 10.2.1 has been awesome. all the app choices of android with the reliability of a blackberry

        • 21stNow

          Not quite all the app choices of Android. Google Voice doesn’t work, to name one.

  • bkin94

    just an idea: a tmoNews podcast? I know i would subscribe. Maybe there wouldn’t be enough demand or news for something so specific, but this blog seems to have enough of a community. All i’m saying is I would greatly enjoy it, and I’m sure other people would too. T-mobile’s recent moves seem to be perfect for creating the kind of culture that would support a podcast.

  • VapidRapidRabbit

    Even Rogers didn’t want to support the Z30 so what makes them think T-Mobile US would support devices that would cost them money by sitting on shelves?

  • BlackJu

    Bottom line: if you sell it, you need to support it for a good while. Don’t want that commitment? Pass. BB users are also pissed b/c stores were telling them to order online and Tmo pulled the listing. I’m not a BB user but I feel their pain and frustration. T-Mobile is THE WORST carrier for device support. They occasionally carry the niche devices to keep the loyal followers, but neglect them over time.

  • KingCobra

    There are still BlackBerry fans?

    • fcep22

      yes. and will continue to be one..

  • http://manshu.me/ Himanshu Batra

    My kids will never know, how i use to spend my weekend with my 9900 bold and good old microsoft exchange email issues.

    • tomarone

      Cute!

  • ryan

    Can someone please explain to me why blackberry doesn’t make android phones? I had a blackberry for a year and my favorite things about it were the hardware components. Why don’t they/can’t they just use Google play and stuff like Sony, Samsung, HTC and the others?

    • kalel33

      Blackberry can run Android apps.

    • tomarone

      That’s correct, why can’t they just write their BBerry system on Android? Then at least people could consider buying them again, and just make a bigger one with their physical keyboard, people are used to big phones now. A nice 3 1/2 screen over the keyboard on a flat slab would work.

  • Christopher Olson

    Pretty soon we’re going to hear the same crying tweets from Windows phone users when their platform finally gets dismissed as well.

    • BlackJu

      Except that WP is actually growing across the globe and is backed by a huge and still growing company. So, nah, I’m not worried about it dying.

      • fentonr

        It isn’t dying but T-Mobile hasn’t exactly done a good job supporting it either.

        • BlackJu

          Couldn’t agree more. 7.8, 810 Black, 8x WiFi calling, 925 Black taking forever. It’s becoming quite a laundry list of neglected devices and updates. I’m definitely switching at the end of contract.

        • fentonr

          I agree all except the switching part. I’ve thought about using an unlocked device but that’s a pain. I just want to go into T-Mobile and buy a new Windows phone. I pay for Jump but I can’t use it because T-Mobile doesn’t have any new high end Windows phones, I’m not going to switch from a 925 to a 521 just because I can get a new phone. I also don’t want to become an AT&T customer just so that I can get the latest Windows phone. When I worked as a T-Mobile dealer, I heard the same thing from everyone from reps to market managers, T-Mobile had a big opportunity to do well with WP before they got the iPhone but blew it because aside from the HD7 they haven’t ever had the top of the line WP.

        • BlackJu

          I gave up and bought an unlocked 1520. Gave the 925 to my wife to replace her shattered 8x. For those who advocate buying unlocked, the phones always have some compromise. On the 1520, i can’t get tethering and no wifi calling. I’d rather pay for a phone i want outright and not be tied to an EIP, which is just the new way to lock consumers down BTW. 10 GB, 2 lined, and better service for $130 sounds like a good deal to me.

    • Stone Cold

      Personally I would love to see Windows become viable more choice is better for the consumer.

  • KlausWillSeeYouNow

    Phony outrage alert. I don’t hear any wailing. It’s not uncommon for OSes to court the users of other OSes.

    I don’t know a single BlackBerry user who is upset about this. Let’s stick to the real news.

    • philyew

      I saw Legere’s response to this before this article and was curious to know the background. When the CEO responds to an issue directly, it is “real news”, and there would surely have been criticism, if this article had not been written.

      • Dakota

        The CEO of a company responding to customers period is news. The other story is the growing importance of social media and hoe companies and consumers are using it. Try tweeting the CEO of Comcast or Walmart & see what response u get… If they even have personal accounts. Legere has made himself the face of the company like former heads of Chrysler and Wendy’s. Customers like to feel gears. T-Mobile has a younger demo which uses social media. And yes, if a CEO of a public company responds on Twitter, that is considered news

        • KlausWillSeeYouNow

          I can appreciate your point. Also, whenever anyone mentions Comcast, I feel compelled to announce that they are a HORRIBLE company.

          I don’t think you’d get a response from them if you slapped their CEO, let alone Tweet at him.

      • KlausWillSeeYouNow

        I didn’t say it wasn’t news. I said it was phony outrage. This article implies there are crowds of loyal BlackBerry users rioting outside T-Mobile stores, throwing Curves and Bolds at the windows, smashing the glass.

        I know some diehard BB users, and they aren’t upset.

        • thepanttherlady

          Funny part would be that they’d still work after being thrown. Those things are like tanks. At least they used to be. :)

        • KlausWillSeeYouNow

          I had a 7260 which somehow lost half of its external screws but was still tough as nails, and a Torch sometime after that. Good times!

          The 7260 was my first smartphone. I loved it.

        • thepanttherlady

          I have such fond memories of my BB’s. I would spend hours, and sometimes be up almost all night installing hybrid OS’s. Good times, indeed!

        • KlausWillSeeYouNow

          My favorite feature was BrickBreaker and the “Network Selection Menu” that would show the crash test symbol every time it scanned for a network. Sometimes, I would hop off T-Mo to see if I could roam (no reason, just enjoyed pushing the limits), most famously with “Cellular One DCS,” owned by Dobson.

          I still have the phone! If I had a mini-SIM, I’d fire it up again for old times’ sake…

        • $15454173

          True :) If they put cases on them its to protect everything else around from being damaged and get sued :)

        • thepanttherlady

          Hahaha!! So true. :)

        • philyew

          You said: “Let’s stick to the real news.”

          I responded directly to that comment.

          How does Cam’s comments “TMO Blackberry fans not happy…” and ” …they responded by complaining to John Legere on Twitter….” imply “…users rioting outside T-Mobile stores, throwing Curves and Bolds at the windows, smashing the glass…”?

          Exactly who’s lost their sense of proportion with “phony outrage”? LOL!

        • KlausWillSeeYouNow

          The “kick in the teeth,” “poor marketing choices,” and “Insensitive…” are all kind of strong reactions to a not-so-important issue. My ridiculous comparison was designed to show that, in fact, relatively few people are “livid” about this. The article wasn’t extremely insightful.

          To Cam’s credit, a really great point was this:
          “See, by this stage in the development of the smartphone market, the people still using BlackBerries are the loyalists. If they were going to switch to iOS, or even Android for that matter, they would have done so already.”

          That’s right on. I’d just rather hear about other things that are more pertinent obstacles for T-Mobile right now.

        • philyew

          He’s 100% correct about “poor marketing choices”.

          He wasn’t just talking about something that prompted a direct reaction from BB users, who obviously contacted Legere in sufficient numbers to register an “I’m hearing you loud and clear” response from him.

          Let’s not forget this comes at the same time as there are strong reactions to the latest Jump! program and the way it now caps trade-in payments at 50%.

          You’ll have to go a long way to find anyone else who genuinely thinks that phrases like “kick in the teeth” and “insensitive” are seriously over-the-top. They may be exaggerated, but – c’mon – who really cares?

          The bottom line is that Legere’s own reaction makes this a newsworthy issue. End of story.

    • randomnerd_number38

      This comment and the comment 4 spots above yours are a perfect example of how Cam can’t win.

      “Wow no posts over a holiday weekend? Time to get snarky and imply the editor isn’t being deligent about reporting news!”

      “Wow a post about something relatively minor on a holiday weekend? Time to criticize the editor and imply he’s making filler posts!”

      Just so you guys know, President’s Day is a T-Mobile US-recognised holiday. That means most employees have a 3-day weekend. OF COURSE there isn’t going to be anything groundbreaking to report.

      • KlausWillSeeYouNow

        Uh, excuse me, I have never been anything but SUPPORTIVE of Cam. I have never unfairly criticized him, objected to his work, or taken issue with the fact he’s not even in America. I have nothing against Cam.

        If you think Cam can’t win, then you have really thin skin. Once in a while, I disagree with what is considered newsworthy here, and it’s my prerogative to make my opinion heard. Cam, or anyone else, is not above critique.

        • randomnerd_number38

          I criticized your critique. What now? :P

          Nah, but I sense a little anger. Just pointing out the fact that you complained of too much coverage and the person above you complained of not enough. Complaints from both sides. I would say that qualifies as “can’t win.”

          Let’s stick to the real comment section fights.

    • 21stNow

      Check out CrackBerry. The pitchforks and torches came out as soon as this email was sent.

      • KlausWillSeeYouNow

        Haha! Good one… Were those “Torches” 9800s, 9810s, or 9850s? :-D

        • 21stNow

          Definitely 9810s!

  • Evan

    This isn’t news, this is garbage.

    • philyew

      So much “garbage” that Legere felt it necessary to respond directly?

      • Evan

        Yes, because sensationalist bloggers blew it out of proportion.

        There’s no new blackberry out. There is a new iPhone out. A lot of people who had blackberries in the past bought iPhones later on. The ad copy was simply showing blackberry owners that if they were in the mood for something new an iPhone was available to them.

        • philyew

          I follow Legere on Twitter and saw his tweets long before this article appeared. They were sent on Sunday afternoon, way before the BB CEO made his comments.

          I’m not sure who else, if anyone, blogged about this “issue” before Cam, but clearly this article did NOT contribute to Legere feeling the need to respond.

        • 21stNow

          CrackBerry posted about it on 2/15/14 and there were threads about this on CrackBerry’s forum before that.

  • Flyincloud

    RIM should just make a Windows and Android phone.

  • Zacamandapio

    Just bring the Z30 to Tmo and the rest will work out itself.
    Thanks,

    • KlausWillSeeYouNow

      Why not just buy it unlocked? You pay for it in nearly the same way anyway…

      • Zacamandapio

        I agree. It’s just that i like the carrier phones because of the warranty and insurance issues.
        I usually buy unlocked but when T-mobile releases them then I sell them.

  • Plow Rox

    Wow three days with no posts! I didn’t rellise that you guys over the pond had Monday off too!

    • philyew

      Is there some obscure irony intended here? A comment about no posts on a Monday…attached to a post dated Monday? Hmmm…

    • randomnerd_number38

      This comment and the comment 4 spots below yours are a perfect example of how Cam can’t win.

      “Wow no posts over a holiday weekend? Time to get snarky and imply the editor isn’t being deligent about reporting news!”

      “Wow a post about something relatively minor on a holiday weekend? Time to criticize the editor and imply he’s making filler posts!”

      Just so you guys know, President’s Day is a T-Mobile US-recognised holiday. That means most employees have a 3-day weekend. OF COURSE there isn’t going to be anything groundbreaking to report.

      • Plow Rox

        My comment has nothing to do with “Helping Cam Win” it has to do with the fact that there was no holiday for him and yet once again no news on Monday.
        I understand he wont make news up news or filler posts [unlike a 3 letter site we all know of] but still there was plenty of news out there that relates to T-Mobiles products that could’ve been posted.
        Cam is doing a great job and in some respects a better job than the previous editor. But that still doesn’t change the fact that the posting here is slow and few and far between.
        Regardless of “A Holiday” or not the news like “The Show” must go on.

  • Dakota

    It’s always comical to see the carrier that used to mock the iPhone now spend so much mon advertising it. Ive been seeing Tmobile iPhone commercial every day. These BlackBerry fans are being way over sensitive if Tmobile isn’t making money on devices, they should just focus on getting and keeping customers. If BB goes under, those folks will be out of luck anyway

    • Sean

      The iPhone is far and away the best selling phone in the US. Why wouldn’t they advertise it? On the flipside when they didn’t have it it was to their advantage to dis the phone. It was smart business for them at the time. What aren’t you getting?

      • Jay Holm

        The IPhone is a cult! And people who have it lack individuality, and are stuck in the matrix.

        • Sean

          People who dis iPhone users are mindless dopes. See how that works? I’m sure you don’t consider yourself a mindless dope. Declarative statements like yours say far more about the person saying it than who they are referring to. iPhone users come in all types and use iPhones for all types of reasons. Just like users of any other kind of phone.

        • $15454173

          I think Jay was just playing.

        • 21stNow

          Please use “sarcasm” next time.

        • josephsinger

          Oh puhleez! You have to come up with something… anything that’s better than that. The only words you didn’t use were Antichrist. Must be an oversight.

        • havenmayor

          While I admire Apple for a device like iPhone, I have to agree with U Jay Holm. Most people who buy an iPhone (or any popular smartphone, for that matter), buy it because it “seems like the cool thing to have”. It’s a conversation piece. Nothing sells better than the “everybody has one” pitch. But at the end of the day, true USERS go with the device that fits what they do and need. Apple has too many restrictions for me. Doesn’t make it a bad device. But it does feel good to be different. Even if other people have a Note 3 like I do, the customization of Android give the ability to make my device unique without having to jailbreak.

        • Locomotive

          Agreed. Listen i use bb 10 and will not change it for anything. Iphone more like status symbol! not a true believer but give security and I will take bb anytime!!!

  • Clifford Haight

    Personally, my next phone will likely blackberry. I wish t-mobile would not have abandoned the platform. The OS is miles better than then the buggy OS that had when they came out. Personally the novelty of android wore off pretty quick and I find the OS itself still lacking a lot.

    • Zacamandapio

      BB10 is great. Z30 is awesome.

    • Locomotive

      You are probably a well informed customer. Don’t listen to I-sheep crowd. I work software and trust me is extremely improved!!! Consider Z30 if you have spotty areas of service with T-mo and if you don’t mind a little big phone. If this is no issued Z10 is decent.

  • Sean

    This is a case of idiots being idiots. Why get angry at the offer? Just decline. It’s pretty simple. No one is forcing you to switch. Do you get angry at every offer you don’t want to take advantage of? Seriously what are we talking about here?

    • KlausWillSeeYouNow

      I know of a woman who once received a special promotional mailing from DirecTV, so she ran outside, doused herself in gasoline, and lit a match as a form of symbolic protest.

      You can bet she never saw another DirecTV offer again!

  • charlieboy808

    Let’s face it. Some things come and go. At some point the same thing is going to happen to Android and iOS. It’s inevitable. I was once a die-hard Sidekick user. Then all of a sudden Microsoft bought them up, and ruined it in to it’s grave with the dumb data loss of 2009. Took the patents and tried to make the Kin phones. All in all, tech comes and goes like the winds. I too miss the best keyboard ever made but what can I do?

  • DRAZ

    Forgive me for posting this on an article about Blackberry, but Cam, what about the Windows Phone fans? I understand you Blackberry fans would be pissed about the marketing slight. But WP8 surpassed Blackberry in both market share and sales on T-Mo by leaps and bounds (no offense, it’s just a fact), but according to the search feature on this site, there not been a single Windows Phone-related post since May (and that was from David) on tmonews!
    Also as far as treatment from T-Mo itself, we WP8 users have been patiently waiting for Update 3/Lumia Black since October/early January, respectively, with not as much one peep from T-Mo about why there is a delay or even IF we would actually get the updates at all. ALL other carriers have released Update 3 to their WP8′s and all who have Nokias have released Lumia Black to at least some of their phones EXCEPT T-MOBILE. AT&T has released both updates to ALL SIX of their Windows Phones before T-Mo released them to a single one.
    Then, it turns out T-Mo has abandoned the Lumia 810 altogether and only 15 months after release will never again provide an update. How is that not newsworthy? End of life for a device less than two years after release (even though the manufacturer and OS provider have given the updates to T-Mo)? You can read the T-Mobile support pages for yourself with all the angry Windows Phone fans not getting their updates, or getting bug fixes to their WiFi Calling that T-Mobile has been aware of (including the exact details that cause the glitch) since at least November.
    We’d just like some answers from T-Mobile, or at least some love from Cam on this site. Cam if you post here an open question to T-Mo as to why they are abandoning the Lumia 810 and providing the least support for Windows Phone of ALL the US carriers (despite moving to the second largest WP8 carrier in the US), I think they’ll listen. Please?

    • Jon

      I can’t give an answer on T-Mobiles behalf but I don’t think that there is a whole lot of interest as much as with IOS and Android devices. That’s just my two cents.

  • Winski

    Wwwwwwwwwwhhhhhhhaaaaaaaaaa….. BlackBerry is DEAD…DEAD…DEAD…. LIKE WebOS, the best thing that could happen to the BB OS is for it to show up as the new leading edge tech for high-end wheelbarrows….Guys, I know letting go is hard… Letting WebOS and it’s associated tech, people, vision and hopes going away was very hard. BUT, it had to happen… The same is happening to BB and NOTHING is going to stop it.

    So like a tough drug addiction problem that will drag you thru some of the ugliest changes you’ve ever seen in your life, but you’ll live, versus getting put in the ground…. That’s the struggle…. Walk away…. The market has moved on.

  • Jon

    You should see how crazy this post is on bgr flame war 2 over there BB pro army is putting up one heck of a fight. But on to the topic I guess the die hard fans need something to complain about. Let’s just hope that BB makes it through this I don’t think they will make it but let’s see what happens. I think someone will come along and snap them up like what happened with Nokia.

  • Thor God Of Thunder

    This clown is from Harvard and MIT. It’s never good for them to offend Canada. Boston knows of the curse of Babe Ruth. Fire this CEO immediately.

    • Marco

      Canada sucks. :)

  • Thor God Of Thunder

    Blackberry needs to make a Blueberry to take on the Iphone. Steve Jobs is already in a Chinese hell for those in China who committed suicide making Apple products working 100 work weeks.

  • RedGeminiPA

    If Blackberry fans were so loyal, Blackberry wouldn’t be in the hurt they’re in now. There are still many loyalists, but most of them have jumped ship long ago.