T-Mobile announces 1.6 million net adds in Q4 2013, 4.4 million over the year

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Uncarrier is officially working. John Legere announced last quarter’s results, a little earlier than planned. In the event at CES 2014, he ran over the most important figures and it makes for incredible reading. The chart above says it all. 2013 was a massive improvement on the year before, and customers are jumping to T-Mobile in huge numbers.

In the last quarter, Tmo added an impressive 1.6 million subscribers, that’s 60% more than it did in the quarter previous and Q2. Compare that to the 515k lost in the same quarter 12 months before, and you see the picture clearly. Overall, magenta added 4.4 million customers to its network in 2014. That makes it the fastest growing wireless network in the States.

On the subject, Legere stated there are two possible outcomes. Either a) T-Mobile becomes the biggest carrier in the States, or b) The wireless industry changes to compete. Either of those options is good with John.

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  • http://www.t-mobile.com Big-Myke Kanuri

    WELL DONE T-MOBILE!

  • KP

    Wow……

  • kalel33

    Cam, they have already posted the Uncarrier 4.0 details on the site.

    • dontsh00tmesanta

      link?

      • kalel33

        I can’t put the link from T-mobile’s site, because since Cam took over you can never post links to sites. Click on the link in the previous post that takes you to the webcast and it’s on that page.

        The big one for me is, “T-Mobile is also making it easier for its longtime customers to migrate to Simple Choice plans as well without incurring any migration fees. To qualify for this option a current customer under contract trades in their current device and purchases a new T-Mobile device and switches to Simple Choice. In addition to waiving the migration fee, T-Mobile will also eliminate the existing annual service contract for that customer’s line.”

        I’m sure I can work the system on this one. Once I switch to the Simple Choice and buy a new phone, I just won’t open it and return it. They can’t tack the contract back on, because they already removed it. That’ll allow me to go to one of the MVNOs or maybe Verizon prepaid, where I can buy the Motorola Moto G for $99 and it’ll be cheaper per month for me and no ETF.

        • dontsh00tmesanta

          So theyll pay all the etf eh? I switched 6 months ago with a smal etf….shouldve waited NOT!

          This will being so much more people over

        • kalel33

          They’re not paying anything off for me. I’m a customer of their’s, which means they’re only removing my contract.

        • dontsh00tmesanta

          ???

        • Guest

          I am sure T-mobile two steps ahead of you..

        • kalel33

          Once they remove my contract they can’t legally put it back on without my consent.

        • steveb944

          It’s because of people like you that we can’t have nice things.

          Except by the time you get your final bill from your previous carrier showing the ETF, and you finally send it off to T-Mobile to pay, you’ll be out of the return window.

        • kalel33

          Your strength isn’t reading comprehension is it? I’m a current T-mobile customer. I just want out of my current contract and ETF.

        • steveb944

          Right back at you. You’re trying to screw the system.

          Granted they’ll make money off your trade in device either way so they won’t lose out much on you.

        • kalel33

          Not really, my phone is rooted and running a custom ROM but I just flashed a Sense ROM so they won’t know the difference. They’ll have to spend time reverting it back to original and they won’t get much out of a used HTC Amaze. Went to the store and they’ll give me $27. They won’t make that much more.

  • Jay J. Blanco

    That’s amazing!!!!! Go t-mo go !

  • kev2684

    T-Mobile won’t stop slamming AT&T on livestream lol

  • Ordeith

    Now do something about the terrible coverage and terrible phone selection for us fans of alternative operating systems.
    AT&T has been looking mighty tempting as of late.

    • kalel33

      AT&T only has one phone that T-mobile doesn’t, the Lumia 1020. T-mobile’s phone selection is great.

      • Ordeith

        The Lumia 1020 (or one with its imaging capabilities) is the one I want.
        but T-Mobile also doesn’t have the Lumia 1520, 1320, or the Lumia Icon equivalents.

        • sahib102 .

          ^ this!!!!!

        • vrm

          apparently no one else does.

        • Truthman

          Which is why Windows Phone is the fastest-growing mobile OS and ahead of the iPhone in 27 countries and counting.

        • Little T

          another ROTFL

        • Jay Holm

          Windows is a figment of your imagination!!! Come back to the real world.

        • donnybee

          The thing I like is that with any company being on top (iOS, Android) any other company would need to really innovate to catch up. For this reason, I like having alternate OS’s on the market. They have a desire to keep up, so I’m sure we will see much more innovations. It makes no sense to be so in love with Android, that you want everything else to disappear. That’s relative to AT&T wanting T-Mobile (the small guy) to disappear, but look what’s happening to catch up..innovations. The market is getting better. Without companies like T-Mobile, the AT&T fat cats can sit around and be lazy.. The same with Android if it had no competition. I think YOU should come back to the real world

        • sushimane

          its not like u cant buy the phone and use it on tmobile u might be lucky and get 3g or even hspa21 or 42.

        • donnybee

          There’s nothing wrong with someone wanting an OS that meets their needs and wants. I agree. I love Nokia’s hardware and would love to see more on T-Mobile.

    • Paul

      “… terrible phone selection for us fans of alternative operating systems.”
      What other systems? Windows, iOS, and Android.

      • Ordeith

        Windows.
        Though the coverage is admittedly the bigger issue.

        • vrm

          I wish they would stop selling windows phone completely- utter crap and waste of time.

        • Ordeith

          That’s how I feel about Android.

        • donnybee

          I’m not the biggest Android fan either. It’s saturated, overated, lacking in design (but it IS getting better with each release), and scattered in versions and updates. I love alternate OS devices, and it doesn’t make sense why anyone would want Windows Phone to go away. Isn’t more options better for everyone? ..Just think if Android went away when it was in it’s infancy against the iPhone.

          I think both WP and BlackBerry 10 are great because they have their own design and feature sets that nobody else has. I don’t own a device running either of these systems, but I do like the freedom of options. I really wish webOS would make a comeback!

        • sahib102 .

          yeah lets have more ios and android because you know everyone wants an iPhone and android ……smh

        • Paul

          Gotchya. There soesn’t seem to be a huge market of Windows phone to sell. Nokia was purchased so you will likely have to wait for Microsoft to release something.
          I prefer Android, but I could understand the desire to get more Windows phones.

        • Jay Holm

          Uh, have fun with your Windows Phone, lmao!!!

        • Ordeith

          I have and will. It has been a hell of a lot better than any of my Android devices.

      • sahib102 .

        I do agree with ordeith ….. I wish they had more windows phone selection . as of now they only have the 521 and the 925. they used to have the 8x and the 810. but if we look at att they have almost all of nokia phones and Verizon has that ativ s and odissy and the 822 and 928

        • Little T

          Windows is dead. Get over it.

        • sahib102 .

          Well if windows phone is dead ….then how come its growing ? Last time I checked when something is growing its doing well. I for one want to see more options for phones. But in a fanboys world only the company they like is alive and the best while in the real world we like options and choices ;)

    • KingCobra

      Terrible phone selection? Other than AT&T they have the largest phone selection of all the carriers. Plus you can easily bring any unlocked gsm phone to the network.

      • Ordeith

        Sure, if you like your data to connect at EDGE speeds.
        though T Mobile’s 4G isn’t exactly much faster, come to think of it.

        • thepanttherlady

          My unlocked Xperia Z1 would beg to differ.

        • jay_max

          My (non-LTE) 8x and its average 17 Mbps downloads (and frequently in the low 20s) also begs to differ.

        • Little T

          ROTFL ok

  • Paul

    It’s what we all expected to hear.
    I’m curious about what they have planned to help those that CONSTANTLY complain about coverage. As well as future possible plans. I know I know, he can’t tell us. I’m looking forward to the new moves he has up his blazer sleeves.

    • Johnny T

      He mentioned they have low-band coverage now, allowing better building penetration and improved rural coverage. But he did say it won’t happen overnight.

      • Roger Sales

        It’s T-Mobile’s word, which currently holds more weight than Verizon, AT&T and Sprint combined. They’ve been the most consistent with news and updates by far

    • Diver Dan

      Mr. Legere,

      My customer pain point is your crappy useless EDGE and GPRS service between your nodes of LTE.

      I don’t care if your LTE is the fastest in the nation if my data phone becomes useless when I have to drive out of town. What is your long term plan for Illinois? You purchased low band spectrum in 9 of the 10 largest markets. Illinois is the 1 out of 10 where you didn’t do anything to improve your position. We need data corridors between the cities with LTE.

      • Ordeith

        They can’t even cover the whole of the VERY heavily travelled western portion of I-80 between Sacramento and Reno with VOICE service. Good luck ever getting LTE out of them.

        • sahib102 .

          *sigh* don’t forget about I-5 :(

        • Ordeith

          T-Mobile likes to tease you on I-5. There are parts, like when you drive past Disneyland, where the phone shows full bars of 4G goodness but won’t let you use any of it. The coverage and connection to the tower seem ok, but the tower’s connection to the world is seriously FUBAR. Hasn’t been fixed in years.

        • TylerCameron

          I’ve never been to California at all, so forgive me for ignorance, but how close is that tower to Disneyland? If it’s fairly close, it could be serving customers mainly in that area. That being the case, data congestion is definitely expected when you’ve got places like Disneyland and Disney World. Rediculously large amounts of people crammed into a (reletively) small area.

        • Ordeith

          I guess it would be worth pointing out that neither AT&T or Verizon have any issues in this area.
          and that while I am sure there are a lot of T-Mobile customers in and around Disneyland, there are undoubtedly more AT&T and Verizon customers there.
          and if T-Mobile has so many vacationing users there, wouldn’t it be in their interests to make sure they all have a good experience on the T-Mobile network instead of making it a miserable experience for all of them?
          Yet it hasn’t been fixed in years. This is T-Mobile, this is the extent they care.

        • Malachi

          Both my brother and I have had our AT&T phones not work with full bars while at Disneyland. But it should be better as AT&T recently signed a deal with Disney and installed microcells through the park. Even then when I went to the park last November T-mobile worked fine until our last day when the crowds showed up for the weekend.

        • jaxgrim

          Actually, most new coverage areas will likely be VoLTE sites. It is cheaper to roll out than the usual GSM/UMTS/LTE combo.

      • thepanttherlady

        You can email him directly at john.legere@tmobile.com

      • Roger Sales

        You do realized they addressed that issue in the conference and that the 700 A Block was bought with this in mind?

        • Diver Dan

          Hey Roger,

          Take a look of the map where the A Block was purchased. Cam has posted in the A Block purchase thread. There is no A Block coverage in Illinois. Most of it is in urban areas. That said the Northeast corridor and California look great with wall to wall coverage.

  • AndroidProfit

    WOW! That’s pretty damn impressive.

    • sidekicker89

      Aren’t you the one usually doubting T-Mobile?… lol

  • vrm

    why pay ETF of $650/line when they are drawing fistfuls of customers as it is ? Why not spend that cash on something else such as network upgrades, spectrum acquisition ?

    • S. Ali

      Paying customers means money for spectrum. T-mobile isn’t spending any cash here, they recoup those losses when you buy a phone and pay for service.

    • KingCobra

      Taking people on family plans has proven to be difficult because of staggered contract end dates and ETFs. By offering to pay them, Tmobile might be able to turn 1.6 million per quarter into 2.3 million. Further putting pressure on AT&T and Verizon.

  • sahib102 .

    its impressive what T-Mobile has accomplished over this year :)

  • Roger Sales

    so total customer count is what…..46.5 million or so?

    • Roger Sales

      At this rate they could leapfrog Sprint as #3 by 2016/17

    • John

      At the end of Q3 2013 T-mobile had 45.039 million subscribers. Now add 1.645 million additions for Q4 2013 and that gives you a total of 46.684 million subscribers as of the end of Q4 2013. Thus, T-Mobile customer count is 46.684 million.

      • Jay Holm

        How close are they to taking 3rd place from Sprint? What is Sprint’s total customer base?

        • John

          Sprint has not yet relaesed their Q4 2013 results. They will do so in the next few weeks. Lets go with what we do have in on Sprint. Sprint at the end of Q3 2013 had 54.877 million subscribers. So if Sprint didn’t gain or lose any subscribers in Q4 2013 they would be ahead of T-mobile by 8.193 million subscribers. The only reason we have T-Mobile’s Q4 2013 subscriber numbers in this early is John Ledger decided to release those numbers early. Bear in mind Q4 2013 just ended on December 31, 2013. Last year T-Mobile didn’t release Q4 2012 result until late January/early February 2013. With that being said the other major carriers like Sprint, At&t, and Verizon are not releasing Q4 2013 numbers for a few more weeks.

        • Jay J. Blanco

          Once Sprint releases there 4Q Report. I’m hoping they bled more customers lol Then the 8.1 Mil will be 7 :-)

  • KingCobra

    This is really impressive for just one year. John is right, Uncarrier is officially working and working very well. They are on fire right now. Hopefully Sprint/SoftBank isn’t able to buy them out.

  • Winski

    This should tell you everything you need to know about TMO-US AND SOFTBANK-SPRINT. NOT GONNA HAPPEN.

    • sidekicker89

      Seriously Softbank purchasing T-Mobile would be the dumbest move ever. If that deal would go through think of how much money it would cost to shut down T-Mobile’s network and decommission many of their towers. Not to mention the money and time it will take to switch 46+ Million customers to Sprint’s network! SO stupid! T-Mobile is doing just fine now.

      • Winski

        Ya know, that brings up a good point… If SoftBank were to bring more money to the table than anyone could ignore, why wouldn’t John say ‘f*** that! shut down Sprint… We’re stayin I place ! Shut down Sprint’s towers… Spend the money converting old CDMA customer’s to OUR GSM network !! ‘

        THEN let’s see who starts to squeal…

        • philyew

          There’s a lot of overlap with TM and Sprint on the same towers. It won’t be that easy to shut down either. For example, Crown Castle who operate a large proportion of those towers recently announced that Sprint’s contract runs for another 6 years and TM’s for another 8.

        • Winski

          Poor old SoftBank… (NOT)……

  • Dakota

    How many customers did ATT and Verizon get last year. “Fastest growing” is marketing lingo.. They’re the smallest so easy to be fastest growing. The industry cab change but not sure how that helps T-Mobile. Every change he’s made can be replicated. Some customers may not like the future of 700-800 handsets. Given CDMA & GSM networks, the US doesn’t look likely to get the real consumer friendly system where you own your phone & can go anywhere at anytime.. Need no contracts & devices that will work on all carriers

    • KingCobra

      Not marketing lingo at all. In hard numbers they gained more customers than both AT&T and Verizon last year. AT&T’s growth slowed down significantly last year in part because of Tmobile.

    • T S

      devices are already starting to come with all radios (CDMA/HSPA/LTE) i know the Moto X and the LG G2 are just a few. so we’re getting closer to this becoming a reality.

  • mingkee

    It sounds awesome.
    Hopefully the HSPA and LTE coverage expand like customers’ addition.

  • adam

    Typo
    “Overall, magenta added 4.4 million customers to its network in 2014″

    • Mark Reese

      2013 …………….
      fixed

      • philyew

        Not in the body of the article.

  • Jay J. Blanco

    Cant wait until 4Q Report is released… These number are great. DT might have to reconsider in investing more in TMO US.

    • Dion Mac

      hi