John Legere interview with Bloomberg [video]

Screenshot 2014-01-25 at 8.39.52 PM

[Update: Some of you aren't seeing the video. Try this link if you don't see it at the bottom of this post.]

John Legere was interviewed by Bloomberg last night right outside the venue for the Macklemore concert. The entire video is about 7 mins long, give it a watch. It’s nice to see an interview outside of an official press event, or studio for once. [It's Flash, sorry iOS guys!]

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  • tmo_rep

    So, where is the video? I see a big blank white area…

  • tmo_rep

    So where is the video? All I see is a big blank white area…

  • tmo_rep

    That’s funny my comments keep deleting right after I submit them

    • fentonr

      I had the same problem a few days ago. Yours seem to have eventually showed up, mine still aren’t there…of course I was posting through the website on a phone, that might have been the issue.

      • Jay Holm

        I visit & comment on this site exclusively on mobile, S4 using the Dolohin browser. Works just fine.

        • fentonr

          Yeah, it depends on your browser. I have a 925 and if it is set to display WebPages
          in desktop mode there are ads all over the place, its hard to see anything. However, if it is set to display the mobile version, the page looks the same but only the inline ads display.

  • Aaron H

    im wondering the same thing.

  • S. Ali

    Video not appearing.

    • TYLERDERK

      YOU CAN SEE IT ON BLOOMBERG NEWS AND READ THE SPECIFICS.

  • Aaron H

    John, you better not leave us and go to microsoft. Try Bloombergs website for the video. I just checked it out over there and it works fine.

    • bkin94

      would you be kind enough to provide a link? I don’t see the video on bloomberg.

    • sahib102 .

      well he wouldn’t be bad for msft :P OR OR OR msft buys tmobile :3 that would be amazing!!!

      • KlausWillSeeYouNow

        No, it wouldn’t. Microsoft? Owning T-Mobile? That’s like putting Ozzy Osborne in charge of a bat sanctuary. They have no concept of what to do.

        Let Microsoft stick to Windows Phones + OS. I want a broadcast/communications company running the T-Mo show.

  • joevisual
    • bkin94

      sweet thanks! interview starts at 1:06

  • AndroidProfit

    Can phonedog PLEASE PLEASE PLEASE add more ads to TMO NEWS? I mean gosh golly there simply isn’t enough!!!

    • bkin94

      Wow. Glad to hear that you care about writers getting paid to make good content, and understand that ads are one of the most effective ways to do so. Most people would just complain about the ads, expecting to get free content with no trade off, and that wouldn’t be fair. (see what i did there? ;-))

      • Whiskers

        Wouldn’t be so bad if they wouldn’t banner the whole bottom of the screen so you have to X them out just to be able to read the damn page .
        It’s like , can they make them any bigger , lol.

        • fentonr

          I agree. I don’t mind ads, or even a lot of ads, i like this site and they need money to keep doing what they do. That said, the ads are getting out of hand. On some devices the site is almost unusable there are so many. I just wish the placement and way they’re displayed didn’t detract from the content so much.

        • Durandal_1707

          The trouble is, some of those ads make the site almost impossible to use on a mobile device. Like that HP ad, which ends up growing in size after a few seconds until it literally takes up the entire screen, completely obscuring the article, with no apparent way to close it, and with a giant black box in the middle that won’t play as it’s supposed to due to the ad’s use of Flash.

          It’s pretty ironic for a site that focuses on mobile news.

        • fentonr

          Exactly. Ads are fine, but the site has been hard to use lately.

      • Jay Holm

        I don’t mind ads so long as they aren’t huge pop-up ads, those are the worse!!!

  • AndroidProfit

    Weird how he throw out so many Macklemore songs as if it was a test and he was trying to convince people that he actually listens to him.

    • Jay Holm

      Maybe he does, so what.

  • AndroidProfit

    “they don’t have an instrument they can use to participate in the card economy”. Does he live under a rock? How friggin simple is it to open up a bank account and get a friggin checkcard? He is just reinforcing the outlook that tmobile is the bad credit carrier. Nice move!

    • UMA_Fan

      Well there are people out there who can’t cash paychecks without paying a fee. This would be a great solution for them.

    • mingkee

      Hey, this is a reloadable prepaid debit card with NO maintenance fee.

    • fsured

      It’s actually harder than you think for some people who have fallen in rough times, don’t have steady direct deposits over a certain amount, or have the 1k+ some banks require to avoid a fee for having a checking account. Owe a bank money from an overdraft fee and don’t pay it quick can result in the bank closing the account. They then report you to a network that banks use (can’t remember the name of it) similar to credit agencies. That essentially blocks you from opening a checking account anywhere. Even after you pay the fee’s back it can be a pain to get banks to remove the block. Some banks will pull credit reports when opening accounts before they will issue a visa/mastercard debit card. If your score is low they will not issue you a debit card.

      • Jay Holm

        Uh…debit cards ARE NOT credit cards. Do people not know this?

        • fsured

          And your point is what? No one mentioned credit cards and people do know they are linked to the funds in an account. this is a prepaid debit card like Greendot. It will be made clear to anyone who signs up. I’m responding to the poster saying people get a bank account and then a check card like its that easy. Some banks run credit checks before issuing a debit card linked to a checking account. SunTrust is one of them and that is a major bank in the south east.

      • Todd

        Completely agree. I’ve been in that situation before. It’s exactly as you described. And even though I paid the bank what I owed, my name was on that blacklist, and I wasn’t able to open a bank account for 2 years. So, I got paid by check, and in order to get my money, I had to use those check cashing services.

      • tmo_rep

        That’s interesting, I never even looked at it like that. This move appears to be great for consumers and the company! I was looking at it more on the lines of the revenue the company will gain due to the interchange.

    • tom

      Poor people have a hard time getting a bank or credit account. Many do have to get a prepaid reloadable credit card like what T-Mobile is offering. Too bad these don’t build your credit score much or at all.

      • maximus1901

        Most poor people I know will remain poor because they spend their money on things they can’t afford…….like the latest smartphone.

    • maximus1901

      Regardless of that, it’s genius that they’re able to branch out to a different market that perfectly complements their existing business. I mean I guess it’s not that genius cause other countries have it but it is different for USA.

  • AndroidProfit
  • bkin94

    haha “can you even picture Bill Gates and i in the same room?”

  • ceegii63

    video takes a bit of time to load, keep refreshing or go to bloomberg

  • sidekicker89

    I can’t imagine how I would feel if John Legere left T-Mobile to be the CEO of another company! He has done an amazing job with his team!! That being said I don’t want T-Mobile to be acquired by Sprint/Softbank even if John Legere is in charge. Less competition will lead to higher prices no matter who is in charge. Keep T-Mobile moving forward by buying spectrum/improving coverage and more un-carrier moves and they’ll be fine.

  • Jay Holm

    I love how he exposes how greedy ATT is when it comes to international data! Love it, love it!!!

    • philyew

      Don’t forget, TM was just as greedy until recently with $10/MB or $15/MB roaming charges.

      • Michael

        there were a lot of standards that needed to be changed

      • UMA_Fan

        But it took people like Legere to see that Tmobile simply wasn’t thriving with that and at&t/Verizon were getting most of that money

        • philyew

          Of course, Legere now occupies the moral high ground. I just think we should be mindful of recent history before getting too high on that superiority ;-)

      • Flyincloud

        Oh please, what does that have to with now. As of right NOW, T-mobile is the most customer friendly. Get over it!

        • philyew

          It has to do with Legere spoiling what was otherwise a pretty good interview by sounding smug about something his own company was just as guilty of a few weeks ago. They were the most customer friendly company when they were still charging those rates. The opportunity isn’t to behave like it never happened, but to say “we’ve put our house in order and can still be a successful company.”

        • Flyincloud

          Why should he? I just don’t see why it’s a big deal to you how he sounds. Also, you totally ignored the NOW. ALL companies are in business to make the most money as possible, but NOW the consumer is getting some benefits. NOW, TMUS has to find other way to increase customer numbers and to increase revenue. So, NOW a lot of moves are in the consumer’s favor.

        • philyew

          Read any other thread and you will see that I am speaking out loudly for what TM is doing for the consumer. In this case, however, I think that Legere needs to be mindful of his audience.

          In my case it was a matter of a mere $200+ which was accumulated when I tried to do a little business while they were trying (and failing) to sort out the bad unlock code they had given me. Other people’s bills will have been far higher.

          There are a few things that he is doing in this Uncarrier initiative which are rubbing salt in old wounds, and he could avoid that by being a little more circumspect.

          For example, he made some compelling arguments at CES about how bad contracts and ETFs are, but has done nothing to relieve those Value Plan customers who don’t have a subsidized phone, but were put in new 2-year contracts simply for changing to a plan which recognized they weren’t paying back a subsidy. Now they pay the same as Simple Choice customers, have no subsidy and still face an ETF.

        • bob90210

          Value plans can be converted to Simple Choice plans without paying the ETF.

        • philyew

          I’m aware of that, but that isn’t my point.

          The point is that these customers are still locked in to TM (migrating to Simple Choice doesn’t cancel the contract), despite the fact that the TM CEO thinks (rightly) that contracts and ETFs are a bad thing, and despite the fact that these customers have received no benefits which justify them being tied in that way.

          It’s hypocritical to make the kind of statements Legere has made without doing something to change the situation for those VP customers, even if none of them want to move on elsewhere.

        • fsured

          You can get out of the contract. If all the lines are migrated to the simple choice either by paying the migration fee upgrades (doing a regular upgrade as stated will move the line to simple choice) ,or being within 6 months of contract ending, then when you trade in the handset for a new one it will terminate the contract like the promotion stands for customers coming from other carriers. I did it yesterday. Store rep said no but that wasn’t what I was told over the phone. I had her call in and she was corrected.

          I got no plans on leaving the company as my cell provider but wanted the cheaper rates. The bonus was no more contract and no ETF on one line that will be terminated since my mom has no TMO signal where she lives. Sure I had to get a new phone for “her” but my bill dropped $60 bucks. I didn’t need anything fancy so I got an LG F6 for $12bucks on EIP. I’ll have that paid off real quick as my roommate is going buy it from me. I could have gotten the $99 dirt cheap Android phone but wanted to be sure I wasn’t going to sit on a phone purchase. The result, I got out of the contract for that line without paying the $200 ETF.

          I don’t see what the difference is with the value plan if the customer switches to the simple choice ones through migration. There was no phone cost in either of those plan types. Have you called to confirm they won’t do that?

        • philyew

          I appreciate you taking the trouble to explain all that. I am aware that trading in a device for a new one with Simple Choice wipes away the contract – kalel33 did it a couple of weeks ago. However, for the purposes of canceling ETFs, that’s spending money to avoid costs that shouldn’t be due in the first place.

          TM argues that their continuing contract commitments are justified by people having subsidies that haven’t been paid back yet. I get that. In fact, that is actually my situation and I’m prepared to live with it. My argument is a matter of principle about those folks who got put on new contracts when they went onto a Value Plan without getting a subsidized device in the process.

          Using John Legere’s logic about contracts and ETFs and recognizing that those customers owe TM NOTHING, there is absolutely no reason why they shouldn’t have their contracts waived as a formal gesture, acknowledging that TM needs to put its house in order as well.

        • fsured

          That is a good point, the contract and rates originally had no phone costs tied into them then why keep it. The only logic I can see to that is if a customer wants to leave the company and is tied to the value plan contract. The only reason I will be canceling that line is there is no signal where my mother moved to, west Omaha, Ne, and they have verified it. Why pay for service if it can’t be used.

          As John says if there is no signal or crap service then the customer should be able to leave without paying fee’s. Oh well, found the loophole and used it.

        • philyew

          TM will waive the ETF in situations like that of your mother. They did it on a line I had when my daughter moved out of coverage.

        • fsured

          Not anymore. When I called to have it done I was told they no longer did that. Since the account is under my name and my address is located in a reception area, they could not wave the fee.

        • philyew

          Clearly TM still has a long way to go with the quality of customer support. They did it for me at the end of November.

          It would be astonishing, in the light of all the improvements that have come through Uncarrier, if they reversed what was previously one of their better policies and is related SPECIFICALLY to a situation that Legere himself used to illustrate why customers should be allowed to move carrier without penalty.

          Are you familiar with tforce? It’s the group that supports the TM support forum and the social media sites. Whenever I want something done that might prove problematic, I email them (tforce@t-mobile{dot}com) and mark the email for the attention of one of their best moderators in the forum. I normally get issues taken care of quickly and without trouble by them. Give it a try.

        • fsured

          Thanks for the tip. I’ve done what needed to be done but who knows what the future will bring.

    • Spanky

      Every company charges for international roaming. As stated by philyew, so did T-Mobile until a few weeks ago. What exactly did Legere expose?

      • philyew

        In fairness, he did expose the obscene margin that the carriers get from re-charging data roaming fees. I had no idea it was 97%.

        That was why I felt Legere should have been a little more circumspect in the tone of his comments. Some of his audience will have been burned badly by TM when they were rolling in their profits from this cash cow.

  • sushimane

    i hope that tmobile isnt gonna go away anytime soon or never their changing the cellphone industry with ease making everything plain and simple. Giving us a set price on a cellphone and once ur done paying off the phone ur cellphone bill drop depending on ur month payment on the cellphone u wont see that. On verizon/att/sprint they offer sumthing similar to the jump plan but when u figure out everything they make you pay for the cellphone twice and keep on paying it after ur done so no savings at all the only thing they can say that they have coverage. Just like what John said about spectrum the fcc would have to figure out a way that the top two carrier wont be able to use bully the smaller carrier like tmobile because they have so much money. The only reason why they became big because verizon and att charge their customer so much random charges like administration fee it might be only 45 cent but u think about their customer base they rack up the money. The fcc ask for competition between carrier and this is what they got at least now tmobile is taking customers for the three instead of losing them. currently they have 46.7 million not to far from sprint 54 million. So hopefully tmobile and fcc think of a way for them to get some of that 600 mhz spectrum if they cant get them maybe the big three would have to give up their spectrum that arent being used just to level the playing field right? this would really help tmobile with their coverage problem but their growing sense of the purchase from verizon,us celluar. Im rooting for the magenta

  • Bori

    Hmmmm, …… the Mother Ship LMAO.

  • dontsh00tmesanta

    I am loving this….why? Since he cant beat them disrupt them and let them beat themselves haha I know what that sounds like…..

    Im loving the big guys copy and continue to lower defecting peoples prices.

  • Tiredofthecrap

    I will admit. I was with ATT and was pretty happy with them. When it came time to change my plan and I started looking at what they offered as opposed to what TMO offered, I realized I would end up saving a lot of money going to TMO. Now, of course I tested the service extensively indoors and outdoors where I NEEDED IT. And did my research on services, coverage, talking to people who used the service and used it elsewhere.

    My main issue with ATT at the time was, they wanted to charge me for text messages and only unlimited text messages. I couldn’t go to a cheaper text message plan, so that was an automatic $20 extra per month for something that I was getting free from TMO.

    So, after the month of testing the service where I work, at home, where I play, etc… and even on a long drive, I switched. I am now saving a decent amount of money for something that works FOR ME.

    They key is to test the service where YOU need it and if it works, give them a try. If they don’t, try the other options out there.

  • She-Ra

    This John Legere guy doesn’t know who he is screwing with. He should be promptly fired today. T-Mobile should be sold. This guy is a sexual deviant and he is going to embarrass T-Mobile on a world stage.

    • Spanky

      I’m not a fan of John Legere at all and agree that his antics are immature, but sexual deviant? Do you have proof of this?

      • KlausWillSeeYouNow

        Would you mind explaining why you’re so down on Legere? Is there something objectionable about identifying AT&T as the lousy operation it is, introducing JUMP!, rolling out nationwide LTE, offering free international roaming, and turning around the subscriber losses? I agree Legere isn’t a deviant lol, but his antics are wholly responsible for T-Mobile’s brilliant performance. Do you really think that Phillipp Humm would have been able to do what Legere did without all the fuss?