T-Mobile Finally Turns The Tide As Preliminary First Quarter Numbers Show Subscriber Growth

T-Mobile-8

They are setting off fireworks in Bellevue this morning as T-Mobile’s subscriber count showed positive results for the first time in nearly four years. The Magenta carrier released preliminary key customer results prior to their May 8th official release and announced the total customer base had increased 579,000 customers to 34 million.

“Our customer experience improvement initiatives and the increase of higher credit quality customers coming over to T-Mobile are resulting in more people choosing to stay with T-Mobile, leading to a substantial increase in the retention of our most valuable postpaid customers,” said T-Mobile CEO John Legere.

Unfortunately, that increase only includes 3000 contract-based subscribers, with the other 576,000 coming in on MVNOs and other unbranded subscribers of T-Mobile’s network. This is a huge improvement over the fourth quarter of 2012 where T-Mobile lost 349,000 branded quarters so the stark difference in the two quarters is definitely notable.  We’re going to stay very positive and say that even the tiniest of growth, any growth really is better than where T-Mobile has been in what seems like forever.

Prepaid growth was another highlight to T-Mobile’s preliminary results with prepaid additions of 202,000 customers, an increase from 166,000 last quarter. This marks the seventh consecutive quarter T-Mobile has added branded prepaid customers with more than 1.7 million prepaid customers added in total over those seven quarters.

With the UNcarrier launch taking place with just a few days left in March, we aren’t likely to see much impact on these numbers. The addition of a “radically simple unlimited plan; no annual service contracts; unbundling the cost of the plan and device with lowest up-front costs; introduction of the iPhone 5; and launch of LTE in seven Metropolitan areas,” T-Mobile is poised to take the second quarter of 2013 by storm.

“These results display positive momentum and the first positive branded growth in four years,” said John Legere, President & CEO of T-Mobile USA. “We have made material progress in stabilizing our branded business in Q1, which provides a solid foundation to build on with the new Un-carrier customer offers we launched last week across America. I believe the best is yet to come!”

 

Press Release:

T-Mobile USA – Significant Progress in Q1 on the Branded Customer Business

Summary of First Quarter 2013 Preliminary Key Customer Results:  

  • Total customer base increased 579,000 in the quarter to 34 million
  • Branded net customer additions were positive in the quarter, a significant improvement of 352,000 sequentially
  • Branded postpaid net customer losses improved to a loss of 199,000, a 61% improvement from a fourth quarter 2012 loss of 515,000
  • Branded prepaid additions of 202,000, increased sequentially from 166,000, marking the seventh  consecutive quarter of branded prepaid customer additions; T-Mobile has added approximately 1.7 million branded prepaid customers over the past seven quarters
  • Branded postpaid churn declined to 1.9%, an improvement of 60 basis points sequentially and the best branded postpaid churn results in four years

T-Mobile USA, Inc. (“T-Mobile”) today provided a preliminary view of key customer results for the first quarter of 2013, demonstrating continued positive momentum and the building of a solid foundation for growth.  The Company generated positive branded net customer additions, a significant improvement in branded postpaid net customer losses and continued improvement in churn performance in the quarter.  The business returned to branded customer growth in the first quarter, ahead of the March 26 Un-carrier launch which includes a radically simple unlimited plan; no annual service contracts; unbundling the cost of the plan and device with lowest up-front costs; introduction of iPhone 5; and launch of LTE in seven metropolitan areas.  T-Mobile will release full first quarter 2013 results on May 8, 2013.

Preliminary Key Customer and Churn Performance Results

Total net customer additions for the first quarter of 2013 were 579,000, with total branded customer growth of 3,000 customers.  This is a significant improvement from a net loss of 349,000 branded customers in the fourth quarter of 2012.

“These results display positive momentum and the first positive branded growth in four years,” said John Legere, President & CEO of T-Mobile USA. “We have made material progress in stabilizing our branded business in Q1, which provides a solid foundation to build on with the new Un-carrier customer offers we launched last week across America. I believe the best is yet to come!”

In the first quarter, T-Mobile reported meaningful improvement in its branded postpaid segment.  Branded postpaid net losses were 199,000 for the first quarter of 2013, compared to net losses of 515,000 for the fourth quarter of 2012 and 510,000 for the first quarter of 2012.  Sequentially, customer deactivations were significantly lower with branded postpaid churn at 1.90%, a 60 basis point improvement from the fourth quarter of 2012 and the best branded postpaid churn results since the second quarter of 2008.

“Our customer experience improvement initiatives and the increase of higher credit quality customers coming over to T-Mobile are resulting in more people choosing to stay with T-Mobile, leading to a substantial increase in the retention of our most valuable postpaid customers,” continued Legere.

Branded prepaid net customer gains were 202,000 for the first quarter of 2013, an improvement from 166,000 in the fourth quarter of 2012.

Wholesale net customer additions increased to 576,000 in the first quarter of 2013 compared to 410,000 in the fourth quarter of 2012.  This improvement was primarily attributable to the continued focus on growing the MVNO customer base.

Bold “Un-carrier” Moves

On March 26, 2013, T-Mobile announced a series of moves to address consumer frustration with the unnecessary cost and complexity of wireless – another important development in its growth strategy. The moves include radically simplifying its lineup of consumer rate plans to one incredibly affordable plan for unlimited talk, text and Web; ensuring that customers never have to sign an annual service contract with T-Mobile; and enabling customers to get the most popular smartphones whenever they want for the lowest upfront cost. T-Mobile also debuted its blazing fast 4G LTE network service in seven major metropolitan areas, including Baltimore; Houston; Kansas City; Las Vegas; Phoenix; San Jose, CA; and Washington, D.C.

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  • MatthewMurawski

    This is great news! I’m glad people finally realize the value of T-Mobile.

  • Chatter

    Its obvious why TMo is all “value” now. Nice first step in the right direction.

  • mreveryphone

    This is only going to get better with the iPhone release coming. I’m personally not a apple fan but having a iconic device like that in your line up can only mean cash! And that in turn could turn into better network coverage for us! Come t-mobile marketing team this is squarely on your back! Be aggressive!

    • http://twitter.com/SParKlngCyaNide SparklingCyanide

      BE Aggressive, be be AGGRESSIVE!

      • nycplayboy78

        SPIRIT FINGERS!!!!

        :)

    • bleeew

      My cousin is going to T-Mobile for the iPhone. She has a Sprint iPhone and her husband wants to leave Sprint because its slow.

      • Paul

        Sprint’s coverage, in general, isn’t very good either.

      • Will

        Just wait until T-Mobile throttles you. Edge is painful.

        • http://twitter.com/Joegar43 Jeremiah

          Last month I used 14.5 GB on T-Mobile all new 70$ unlimited plan I didn’t see any throttling what so ever. Will I recommend that you try out T-Mobile 70$ plan
          For a month and then tell us how your network speeds were

        • Will

          I pay $64 a month for 2 family lines with unlimited data. I will not pay more.

        • kev2684

          you deserve edge.

        • cubanito151

          Lol that’s funny didn’t see that one coming.

        • John

          Sounds like you’re getting beyond a fair amount for what you spend. Pony up more cash, or keep with what you’re doing. Good luck getting anywhere near that price with any other company.

      • http://twitter.com/Joegar43 Jeremiah

        Yes sprints data speeds are the worst in the industry and even with the LTE roll out they do not seem to be improving

        • Dakota

          Can someone explain then why Sprint has more customers than Tmobile? It must be good in some areas. Ive never understood this

        • mreveryphone

          At one time sprint was on top of their game. Nice phone’s, and I think they were the only carrier doing push to talk. Everyone and their mom had a ‘chirp’. I got sick of hearing conversations in the mall. Their plans were good too along with coverage, for those days. They peaked before tmobile really became a serious contender. I can remember when tmobile still had regional plans and sprint had nation wide I think. So it’s basically timing.

        • Spanky

          I was with Sprint for about 3 years in the early 2000s (dumb phone, of course). Back then, their phone selection was always top notch and the service was good as well. How the mighty have fallen!

        • jej

          Sprint has around 32 million postpaid while t mobile has 28 million postpaid. All those extra sprint prepaid are a drag on the network while not adding much revenue. People still use it because of price tho, look at ting and virgin. Sprint prepaid average revenue per user is 27 while postpaid is 61. T mobile arpu is about the same but far fewer prepaid customers to clog the network.

        • bleeew

          MNVO’s, and roaming on Verizon.

        • samsavoy

          They always seemed to be a business-oriented provider. But I know someone that used their 3G laptop cards…their speeds went from 3mbps to 1mbps to 200kbps to finally timing out towards the end of their contract. Once their calls started dropping and wouldn’t go through, they ditched Sprint for good.

  • Nice

    Hoorah! t-mobile stopped the bleeding!

    • gummybear

      By adding cheaper prepaid customers it did. Next quarter should be more interesting as it will show the real popularity of the uncarrier plans. But they have hedged their bets with the iPhone. I wonder how many will join because of it additionally. It should be a sizeable number

      • Dion Mac

        Reading is a fundamental… While IMVO’s and prepaid has a lot of growth to the hundreds of thousand… postpaid grew by 3000. You you have to consider how much they lost last quarter, so the growth is actually larger than just 3000. #ReadingRainbow

        • jej

          I read that postpaid dropped by 199k but branded (postpaid+prepaid) went up by 3k.

        • Dion Mac

          I stand corrected! I know when to say I was wrong.

  • Mirad77

    Preliminary?

    • captainwakata

      *drool* EhhhHH *Shrug*

      • Mirad77

        Why not ask rather than jump and call names. I would prefer this figures to be the final thus show the growth we all want. This figures can go both ways since the final call doesn’t come in till the end of the month and reported on 5/8/13. Guess you’ll be the shrug.

        • thepanttherlady

          *shrug* is an action as in shrugging ones shoulders. :)

        • Mirad77

          You can shrug my shoulder anytime but I wouldn’t be doing that to myself. Neither should he.

  • http://twitter.com/SParKlngCyaNide SparklingCyanide

    Bravo Magenta, the tides of Change is turning and you’re riding at the crest! Everybody else in the industry is at this moment watching you with baited breath… Make us Loyal fans Proud!

    • scuttlefield

      Agreed! Happy to be a T-Mo customer. Next quarter is going to be even better!

  • M42

    Look beyond the new lipstick on the pig, it’s still a pig. Their postpaid as in contract users are still leaving in droves. They’re only gaining in prepaid bad credit users who have nowhere else to go. It’s still all about the network and where paying customers have a choice they go elsewhere. And until T-Mobile figures this out and does something about their crappy and inadequate network they’re going to continue to bleed. Their management reminds me of the captain of the Titanic “all is well, keep playing the music.”

    • http://twitter.com/SParKlngCyaNide SparklingCyanide

      the only pig I see is you Troll. Almost every single post you’ve ever made has been to trash talk Magenta, why are you even here?

      • Will

        I love how a different opinion makes them a troll. I call troll on you two. Many people like myself are unhappy with T-Mobile but stuck in a Value Plan contrat that T-Mobile will only let us go for an obscene $200 per line. So don’t you dare say people are here by choice. The real test will be in 2 years when all of the Value Plan contracts are gone. Will people stay or will they say “I’d call and cancel but their is not any coverage for me to make the call.”

        I am stuck here until August. Then I will take my unlocked iPhone and head to Red Pocket.

        • Cry baby

          You think a 200 ETF is bad? LOL wait till verizon pisses you off with their 350 ETF

        • Will

          Both Verizon and AT&T have excellent coverage. Both also have no-contract plans. So as soon as T-Mobile lets me out of my contract, I will leave to one of those superior networks.

        • Dakota

          or Tmobile’s new $500+ ETF on a no contract plan because you have to pay off the phone as an ETF

        • CRT24

          Gasp! You mean they actually expect you to pay for the equipment? Next thing you know they will start charging a monthly fee for service…..oh wait….

        • JJCommonSense

          u chose to sign the contract that put you in a value plan.. an you chose to accept th $200 etf.. if theservice is so grimey, u should have cancelled within the first 30 days… but u didnt …something else U CHOOSE to do.. so choose to pay the etf and head over to the red planet.and learn to take responsibility for your CHOICES..

        • Will

          You assume that I didn’t give T-Mobile plenty of time to correct the problem. I did. They even sent me a signal booster (which added 2 years to my contract). But there techs are not trained enough to know that a signal booster will not work on iPhones.

        • JJCommonSense

          well will… u bought a phone that wasnt designed for their network in the first place.. again, YOUR CHOICE.. and since ur up for renewal in august im assuming youve had ur contract for 20 months or 8months…. theydidn’t start making the iPhone compatibility until this year or late last year… perhaps had you purchased a network compatible phone from jump your experience might not have been so bad… but again that was YOUR CHOICE to bring an iPhone to the network before it was ready… they even tried to accommodate you by providing you a signal booster… nowyou’re just sounding like a whiner.. and nobody likes a whiner…

        • Will

          People use the word whiner whenever they are not able to intelligently hold an argument.

          Once again this is incorrect information. You have always been able to have an iPhone on T-Mobile’s network (an unlocked one of course). Why is everyone so hung up on choice. I just want to leave T-Mobile because their coverage is bad where I live. T-Mobile acknowledges this but they refuse to let me out of the contract.

        • CRT24

          So either you didn’t have coverage from day one and didn’t cancel within 14 days or you moved to an area lacking coverage and were locked in to your contract. If it is the former then you have no one to blame but yourself and if it’s tue latter then that is unfortunate, but no different than the situation would be with a contract on any other carrier. Its really interesting that you make reference to be “stuck on a VALUE PLAN” which even with full cost phones is a better rate than any of the other big 3 carriers. If you dont have coverage then pay the fee and go to a company that has coverage but if you keep paying for service that doesn’t work for you then that’s your choice. Put your big boy pants on and quit whining about something that you control.

        • Will

          You need to put your big girl pants on and get your facts straight. T-Mobile has horrible coverage around the D.C. area. I own homes in D.C., Maryland, and Virginia. So am I to choose where I live to get the best coverage.

          Coverage was not always bad. It progressively got worse as they sold more and more phones. Plus I don’t think they maintain their towers. The T-Mobile tower is across the golf course (just a short walk away). Yet I cannot get better than 1 bar on most days.

          But since most of you are just deaf to the truth, you will never believe me. That’s fine. I will continue to speak the truth until T-Mobile lets me out of my contract (or actually puts their money where their mouth is and fixes the coverage issues).

        • CRT24

          Big girl pants. …. wow you certainly told me. No one has ever said t-mobile has coverage everywhere. What we have said is go get service that works for you and stop whining about coverage already. T-mobile is not going “let” you out of your contract until it’s over, so if it’s up in august as you say then pay the $100 bucks and go get service that works for YOU! Of course T-mobile needs to expand both overall and 4g coverage but for folks that the coverage works for, it’s the best value period!

        • http://profiles.google.com/mrice.hill Mr. Hill

          So in those first 14 days you didn’t realize that coverage wasn’t good in your area and cancel? Sounds pretty foolish to me. If I sign up with a carrier and go home and don’t get coverage then I would quickly cancel the agreement.

        • mizvonn

          T-Mobile didn’t call you and asked you to please come sign a contract so that was your choice. When you started your service you had 14 days to decide if the service and phone works. If your contract ends in August that means it took almost 2 yrs to realize your phone doesn’t work?

        • thepanttherlady

          9 days ago you said:

          “Will bman – 9 days ago

          −

          I am not negative. I am a happy T-Mobile customer that was forced into a contract.”

          You change your mind/stance more than most women I know. :/

        • Will

          I think you are stalking me. Besides you are wrong. I have not changed my stance. T-Mobile is still holding me a slave.

        • thepanttherlady

          How am I wrong?

          9 days ago you were a happy T-Mobile customer. Today you’re an unhappy one. Nothing has changed regarding your contract, coverage or plan in that amount of time. Only you. ;)

        • Will

          Once again you are commenting without really knowing anything. I have been working with T-Mobile day after day.

          T-Mobile talks a good story when you are dealing with them, leaving you happy. However, reality sets in when the call drops while dealing with their own techs.

          So maybe before you comment, you really should know the facts?

        • thepanttherlady

          I know what you post.

          If you were a new customer I could definitely see your point. Truth is you’re at what, month 20-21 in your contract? Are you really going to say you’ve had this issue since day 1 and T-Mobile still makes you happy one day and unhappy the next almost 2 years later?

          I call bs.

        • Will

          I call them almost daily to try to get them to fix the coverage. There must be a million support tickets for the same tower. The problem is that they are just not capable of fixing the problem.

          They do make me happy when I go up to NYC as their network actually works there. And since I go there often, I only hate them when I have to come home to D.C. and land back in the “un-Coverage” area known as T-Mobile D.C.

          I call double-b.s. on you.

        • thepanttherlady

          Well I call your double-b.s. and raise you a….

          Hahaha..j/k. :)

        • Dakota

          So people who say Tmobile is great no matter what they do are not trolls? People should be respectful and not call names, and be open to hearing alternate opinions. But people should be specific. Just loving a company doesnt help anything.

        • Will

          On the contrary, I don’t think anyone is a troll here. For now, this is a free country and I encourage everyone to speak their mind. But then again, anyone that goes to the airport knows that our freedoms are being revoked all the time. Just the other day this mean flight attendant tried to take away my iPhone. Apparently T-Mobile and the airlines are conspiring to keep me quiet on the planes as well.

        • http://twitter.com/SParKlngCyaNide SparklingCyanide

          It’s not that it’s a different opinion, it’s that it’s an “ignorant” opinion. I’m quite sure you’re familiar with those since you have quite a few of those yourself “Will”.

    • Jose Hernandez

      Oh for the love of God, just leave already. If you are using this so called crappy network, then same on you for being dumb. if you are not using this so called crappy network, why are you even here posting junk?

    • TBN27

      In order to grow their network, they have to gain customers. More customers, more money. As per this article, they still lost post paid customers, but it is significantly less than before. As for prepaid subscribers, they could’ve easily went to other prepaid carriers but they chose T-Mobile because it still seems to be the best in prepaid service. Poor credit people going to them for prepaid? Hardly. It is more people with stellar credit that do not want to be tied to a contract and want to save a buck or two.

      • kalel33

        I think it’s the phone selection that makes T-mobile better for prepaid. If Straight Talk, which uses Verizon’s network, ever allowed LTE phones to be activated on the service then you’d see T-mobile hurting. The Straight Talk is $45 per month for unlimited talk, text, and data(which they don’t say what the throttled limit is).

    • Bob

      I’ll give you my experience on T-Mobile. Since the days of voicestream. I have had nothing but great service. Before them I had Cingular which was crap and I retired from at&t. This new plan is great. I just finished my recent 2 year contract and then went to this uncarrier plan. I have 4 phones on my account and I am saving $75 a month in addition to getting more for less money like unlimited voice and text. I even added the next tier of data to one of the phones. And coverage, I see people on here say T-Mobile is only 4g in the cities..well you’re wrong. I am in rural Florida. Across the street are cows. Beef farms everywhere. We here the cows mooing at night. We have 4g on our phones. Did have edge up until 2 years ago. So they are working on the upgrades. Give them a little time.

    • BigMixxx

      I guess everyone on verizon or ATT has credit scores of 800. credit makes no difference on how bad you want something.

      T mobiles network is fine. If you stay in iron city, tennessee, don’t expect a carrier like t mobile (or verizon or ATT) to provide you their optimal service.

    • John

      I have have been with T-Mobile for over 8 years since Jan 2005. I have excellent credit btw.

      As far as prepaid customers coming to T-Mobile because of bad credit. Lets see there are many other companies offering prepaid with no credit check. For instance straight talk, virgin mobile ( under SPRINT) At&t offers some prepaid, Verizon offers some prepaid plans, metro PCS, TraceFone, and cricket offers prepaid. Nevertheless, even if T-mobile gained in prepaid that stil says alot about T-mobile because even prepaid customers have many choices. You M42 have made an argument fallacy.

  • Jack

    T-mobile is the best great service and fast internet and more features
    and fair price. i left the money hungry at&t 3 month ago and never
    looked back i love the fast internet and HD voice on Tmobile

    • gummybear

      Enjoy HD voice with the other 10 people on tmobile

      • Guest

        No it’s more like 3 people as most that use T-Mobile have bad credit and equal’s to no high end smartphone to use HD Voice

        • CRT24

          I deal with plenty of customers on a daily basis that have great credit. Obviously based on your name you havean agenagenda and facts really dont mean much to you

        • Tommy Tom

          Hey Troll! I hear there’s a panther lady around here that might tear you to shreds. I can only hope.

        • Dion Mac

          Panther lady never lets me down, hope she doesn’t start today. This “guest” needs a real talking too!

        • thepanttherlady

          I had a headache this morning. *sigh* Bought more nail polish during lunch time so I’m feeling better now! :)

        • Paul

          I’m trying to figure out what you’re contributing to this discussion…so far I see nothing of substance.

        • just me

          The “lol poor credit” argument is just a straw man/troll argument. There may be a little substance to the “number of phones” attack, HD voice isn’t supported on many handsets yet. However, do you know which handset it IS supported on? Oh, that’s right, the phone that is probably going to wind up being the biggest launch on T-Mobile in years, the iPhone 5. Why are you guys so scared of a little healthy competition? ;)

        • http://twitter.com/SParKlngCyaNide SparklingCyanide

          I have Pristine credit sir and I’ve been with T-Mobile since 2000(Voicestream days) so your argument is null and void as well as just plain Ignorant and hateful.

    • christine

      Well at&t announced they will release HD voice later this year.. Look it up u dnt believe me . So hmm lets see better coverage, 3G outside the citys were tmobile has edge ..yes I think ill stick with att n get 1 of there hd voice capable phones when they release it later this year.. Btw I dont know if u ever tried atts lte I have cuz my man has att n I can only tell u one thing its FAST 25 mbps dwn n 15 up I think is more than enough cuz thats what he gets on att he has a grandfathered unlimited data plan a lot of people were telling him att throttle s u after 3 gigs even if u on a grandfatheres unlimited plan somfar he used 9 n no throttle NADA he stil getting 4G speeds.

      • Moneyman

        That’s awesome. At&t is a very nice company although others may find more value with tmobile lte in future. At&t does have some happy customers like every carrier. Do what works best for you.

      • Dion Mac

        OK… so… what happens now? Are you going to leave T-Mo News for good?

      • Dakota

        The bottom line is it depends where you use your phone mainly – if you travel – and what network will then work best. If you dont get Tmobile coverage, then it doesnt matter how cheap it is, it wont work for you. Ive used Tmobile (well, via Straight Talk) and its ok…I dont get great speeds…HSPA usually is about 3mbps and I am surprised where in many areas where friends have coverage with ATT and VZ, Im dead…I dont know how people claim they can do things on Edge because for me, its might as well be dead as I cant even check an email or open a website. After lookingmore closely at coverage maps this week, Verizon clearly has LTE almost everywhere. There are whole states where Tmobile doesnt even have coverage…So it really depends on the network. Wish you got a basic test phone to try out for a month to see if the coverage meets your needs. People always say to ask around, but pretty much everyone I know has an ATT iPhone.

        • chantie

          if you used straight talk it’s not the same experience. they cap their speeds at 3g and don’t offer full network coverage.

  • Jim Mack

    I’m calling BS on this announcement. I know every company twists numbers to put their company in the best light possible but this is clearly some……creative……accounting at work!

    • John

      do you say the same when At&t or Verizon release their quarterly reports?

      • Jim Mack

        If their numbers don’t seem feasible…. sure I would

        • John

          so how do numbers not seem feasible? Would they seem feasible only if they showed a loss?

        • John

          so how do the numbers not seem feasible?

  • gummybear

    So the reason they stopped contracts is because they are losing contract customers every quarter. No contracts means there will only be net additions every time with no fine print

    • http://profiles.google.com/mrice.hill Mr. Hill

      It’s no contract but still postpaid. Post paid subscribers still show in the results.

  • Paul

    comments and complaints about customer service are coming!

    • Dion Mac

      lol

  • kev2684

    Q2 will be interesting…. GS4, HTC One, iPhone 5 ($99 down each) +un-carrier plans… i wonder how many branded customers will this bring. t-mo is doing great!

    • JustSaying

      hey! don’t forget the Blackberry Z10… people are leaving Sprint because they don’t offer it lol

  • GwapoAko

    Great job Tmobile!!!!

  • sidekicker89

    I guess they are reporting early Q1 results because of the customer growth? That’s awesome :) can’t wait to see what the financials are like.

    • sidekicker89

      By the way T-Mobile will unveil Q1 financial results on May 1st!

  • JustSaying

    Hey for those of you in LTE cities.. how far does the coverage reach? is it the entire footprint of the HSPA+ coverage where you are? I’d love to see a map but T-Mobile has yet to publish one.

    • just me

      There’s an update to our internal coverage map tool on 4/15 that will FINALLY show HSPA 1900 as well as LTE coverage. Hopefully this means there will be something customer-facing very soon as well.

      • JustSaying

        Thank you so much for that info! so how are they showing the 1900 and LTE coverage? just different colors on the map? And does LTE cover the entire area that HSPA+ is in that city? or is it minimal?

        • JustSaying

          nevermind.. I guess you won’t know till the 15th :)

  • http://twitter.com/fightcrazy Vinny

    Great news, been with T-Mobile for years and have no plans on leaving. IMO T-Mobile is the best Carrier in the World.

    • Will

      You really should get out more. Just don’t expect to be able to make a phone call because coverage is horrible outside (and inside) major cities.

      • Guest

        Who you calling a koodie kween you lint licker!!!

        • Will

          You sound crazy.

      • Dion Mac

        Im surprised your not ranting about t-mobile not letting you out of your contract and that your a slave. The wind must be blowing Northeast today…

  • Nexus

    Maybe the Nexus 4 is working its magic for T-Mobile.

    According to XDA Developers, over 1,700,000 Nexus 4 have been produced. Not bad considering that it was out of stock for more than 2 months.

    • Dion Mac

      As much as I love my Nexus, I don’t know that it had much to do with subscriber count. I think they’ve manufactured 1.7 million total, but only a small fraction are T-Mobile subscribers.

  • Trevnerdio

    Contracted customers…or postpaid? Value no longer has contracts :D

    • thepanttherlady

      Some of us still have contracts. Classic plan customers are contracted as well.

      • Trevnerdio

        I know. But this is growth…denoting new customers, right?

        • CRT24

          These are q1 numbers so everyone that activated on post paid before 3/24 is a contract customer.

        • Trevnerdio

          The 24th? That soon? Didn’t they introduce a contractless plan last year?

        • thepanttherlady

          The elimination of Classic plans and the contract-less Simple Choice plans became effective 3/24. Might seem like longer since we’ve been discussing it here since last year. :)

        • Trevnerdio

          Ah, okay lol I switched to another type of plan back in September…I forgot what it was. It was a type of value

        • CRT24

          There was even more plus several years ago that was post paid no contract but aside from that, everthing other than prepaid was contract post paid.

        • Trevnerdio

          I’m just glad they simplified it.

  • Mark

    I’m just glad to see TMo ads running here on TmoNews instead of VZ or Spring! Between that and the Glee product placements maybe they’re finally broadening their marketing. I’m waiting for the day that TMo is the network that has to be used to text-vote on a major reality show!

    • rob

      Ads are based on your browsing history…especially if you use Google/Chrome

  • gummybear

    ” T-Mobile lost 349,000 branded quarters” – David, you need some better proof-reading

    • bob90210

      That’s only $87,250. That’s a small amount for a multi-billion dollar company.

      • thepanttherlady

        I’ll take em but they’d better be rolled! :)

        • Will

          That’s classy.

        • thepanttherlady

          Has nothing to do with class.

          Money is money and I sure wouldn’t say no to $87,250 in quarters.

        • Will

          I haven’t touched paper or coin money in years. People in D.C. tend to use credit cards or PayPal only.

          Just make sure you use hand sanitizer with those quarters as they are filthy.

        • thepanttherlady

          Hand sanitizer AND gloves!

        • Will

          Unless you like it dirty? wink, wink.

        • thepanttherlady

          But then that would be unclassy. LOL

  • Oliver Jackson

    TMobile is making serious power moves in a revolutionary way and this is the results. Already I got 5 friends of mines getting ready to switch from Sprint,VZW and ATT. With the iPhone 5 finally on their lineup,my brother can finally leave Sprint and him and his wife can come here.She has a iPhone5 but LTE on Sprint sucks..

    • Dakota

      Time will tell. If this approach of making customers pay full price works, the other carriers will jump on it too. Both Verizon and ATT Ceos have already said as much. I think many are going to laugh at the no contract idea because your contract is going to be having to pay a phone over – coincidentally 24 months – the same period as a contract…anduntil then, your phone is locked, and if you dont pay it, get ready for collections coming after you

  • TMoFan

    Definitely positive. They’re probably releasing this before the metro vote to show the shareholders that T-Mobile is improving. Adding iPhone and LTE-A will only increase the trend.

  • TechHog

    Take note, greedy MetroPCS shareholders

  • chantel

    Can anyone help me? I have metro pcs right which I hate everything sucks about it signal, data is slow etc.. I want to switch to t-mobile and preferably would like the monthly 4G 70 dollar plan with unlimited data . But my real question is is it true tmobile is not that good in los Angeles? I live in LA which which is a big city as many of u already know. But I heard many people say t-mobile ain’t good in LA can anyone confirm this? Also another question i have is it true t-mobile monthly 4G users dont get the same data speeds people on contract with tmobile get? And last question if I were to get an LTE phone from tmobile like there upcoming iphone 5 or galaxy s4 will I still get LTE even if im on a monthly 4G plan ? Like for example if I went to an area were tmobile had lte available would I get 4G lte on the monthly 4G plan? Or do only the people that have contracts get to use lte?

    • Will

      You should be able to get LTE. But then again LTE is hard to find in T-Mobile land. So you are probably only going to get 4G (or EDGE).

    • 21stNow

      I get LTE service on my Monthly 4G plan. I’m not in LA, so I can’t comment on coverage issues there.

    • chantie

      I’ve never had an issue when I’ve traveled to LA with T-Mobile and i have family there that also has T-Mobile. As far as speed goes when LTE launches in LA and as long as your phone is capable of picking it up M4G will support it.

  • Philip

    We need Tmo to get better. Without Tmo, ATT and Verizon can charge whatever they want and much higher price too.

  • RonJeezy

    Now if they can just keep my phone from going from G & Edge life would be great. They can’t keep neglecting rural areas. Plain and simple. Doesn’t make a difference if people switch over only to switch back later.

    • Will

      My guess is that people will switch to T-Mobile only to switch away once they realize that T-Mobile only gives them EDGE coverage outside of major cities.

      • RonJeezy

        They are so excited about lte (which they should be) but that does nothing for most people that just know their phone is going slow. My girlfriend has sprint it barely hits 4G all she knows is when she is messing with my phone is when the little E is up there it’s slow. (which is a lot where I live) and when mine says 4G it’s faster than her phone.

    • Dakota

      Its not just rural areas; Ive gone a few miles from downtown and my friends with ATT or Verizon are still using their phones as normal and Im not only on Edge, but often cant even get a signal for a normal phone call.

      • Spanky

        Correct. I live in NYC, and my neighborhood has top data speeds of 0.5 Mbps downstream.

  • Don Kim

    Key factor is 3000 postpaid subscriptions.
    3000? In the entire country???

    • John

      They added 3,000 branded customers on top of the customers they already had in the previous quarter. Branded customers include both prepaid and postpaid customers who pay for service under the T-Mobile brand. T-Mobile now has 34 million customers versus 33.4 million from last year. understand?

      • Dion Mac

        I def understood and had to break that down to somebody in an earlier comment

    • Dakota

      I agree; thats the number that is being buried. That number is laughable.

    • bob90210

      The 3,000 customers is the total increase in T-Mobile’s branded customer base. While that is not a lot you have to remember that T-Mobile lost nearly 350,000 customers in the previous quarter.

      Long story short, T-Mobile sucks less now.

  • http://twitter.com/Joegar43 Jeremiah

    The new 70$ unlimited plan is attracting a lot of new customers to T-Mobile. Watch how many new customers they sign up after the iPhone is released. I am currently using a android device and i am thinking about and second unlimited line when the all-new iPhone5 arrives on T-Mobile later this month i am excited it’s a great time to be a T-Mobile customer. :-) :-) :-)

  • Dakota

    These numbers confuse people. So people who sign up with Straight Talk or Solavei or Simple Mobile are all counted as Tmobile customers. The more important number to me was 3000 contract customers; thats a pittance.

    • John

      straight talk is not apart of T-Mobile’s prepaid. However, Simple Mobile and Solavei is part of T-Mobile’s company.

  • JTrip

    Whoa! Verizon’s CEO just said he would take Verizon no contract just like T-Mobile if customers wanted it. Looks like T-Mobile might be changing the entire industry.

    • thepanttherlady
      • JTrip

        Indeed he did. “could move to that very quickly” if the response was positive. McAdam did call T-Mobile’s move a “great thing,” but it remains to be seen how
        the market will respond.

        It’s early but I think it is responding rather well. I wouldn’t be surprised if this forces Verizon and AT&T’s hand. We shall see.

        • thepanttherlady

          I agree. It will take more than 2 weeks to know how the market will respond.

          It will definitely work in T-Mobile’s favor if they continue offering amazing devices. This is going to be an exciting year for sure.

  • James

    This is a great start for T-Mobile! Now they are finally gaining customers back! I wonder how many customers they will gain in Q2 when the IPhone 5, HTC One, and the galaxy S4 come out? I know it’s going to be a lot, especially since T-Mobile launched LTE and No-Contract plans! I am excited to see those numbers! Keep up the good work T-Mobile!

  • http://twitter.com/steffanut Stephanie Haney

    There is always going to be someone who is going to bitch. You want to leave and go somewhere else and get your Iphone for 100.00? Perfect,do the math. If you get your Iphone for a hundred, and you pay 30.00 more a month for your service, 30.00*24=720.00+100..00=820.00. You can buy direct from the Apple store for 600.00. Stop being ignorant.

  • I-Troll-U

    Love my $30 plan.