T-Mobile acknowledged late Monday that its website and computer systems inside its retail stores went down this week as part of increased demand from customers. Speaking to Fierce Wireless, T-Mobile didn’t offer a specific explanation, but said they would “like to thank customers for their patience.”
“While it was great to be in demand, we want to apologize that some of the systems that support our customers in stores, online and through customer service were temporarily unavailable at times on Saturday. Our wireless network was fully operational during this period. Again, we thank our customers for their patience.”
As it stands now, there still seems to be some ups and downs with HTC One availability, with some pre-order customers receiving shipping notification early on only to receive “backordered” messages today.