(Updated) HTC One Now Available For Pre-Order, Free Car Dock With Purchase*

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Update: T-Mobile just sent me a quick note about existing customer orders:

The HTC One is available for both new and existing customers online beginning today at http://t-mobile.com/htc-one.  We are experiencing some system issues, however, and are working to resolve it quickly.

Well, would you look at that, the HTC One is now available for pre-order from T-Mobile for $99 down with 24 monthly payments of $20. There’s an extra bonus to pre-ordering early as T-Mobile is offering a Free car dock with purchase of the HTC One. The car dock is only available in limited quantities and T-Mobile expects them to go quick hence the “limited time offer” magenta-colored band in the top left corner of the image.

As of now, it seems upgrading customers are having a hard time purchasing the device online and only new customer purchases are going through. I’ll be reaching out to T-Mobile this morning to confirm that the pre-order isn’t specifically for new customers only. In the interim, I’d keep checking your online account and see when the device pops up for pre-order.

The total purchase price of the HTC One will be $579 and is expected to arrive in around 300 stores come April 24th.

T-Mobile HTC One

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  • stephon

    Same problem going on as yesterday…tmobile has made this whole experience horrible for me. All I wanted to do was preorder a phone i liked!

  • The Dew

    I experienced problems like most while trying to upgrade early in the yesterday. I was able to secure an order about 2EST. Was concerned but checked my order status last night and it changed to shipped with expected delivery Monday. It already shipped from Kentucky to San Antonio. UPS as of this morning so is in my city. Recommend you check order status on T-Mobile if still concerned

  • Jtest

    I was having the same issues all the up til 1am. I finally went to sleep then woke up to try again and now their customer accounts page is down.. Tmobile is testing my patients. Everytime I talked to support via chat or on the phone they said “just wait til the 24th when it hits the stores” #1 the rep at the store told me that they weren’t getting a shipment til the 27th #2 I WANT MY FREE CAR KIT!

  • Osasco

    HTC One is not available for pre-order: the webside is down for existing customer.

  • Daniel

    I am really on the fence about this. I still have the original Galaxy S Vibrant and am so ready to upgrade for so long but haven’t found the “One” phone suitable. I’m waiting on more about the X Phone to decide. This is killing me. One of the flaws about the One is the camera, 4MP “UltraPixels” doesn’t sit well with me, I’d rather have more pixels, so images can’t be zoomed in with great detail.

    • Corey Harrell

      why do you need to zoom in on an image, who does editing on a mobile phone photo. If you want a camera for you take images the most (dimly lit areas), get the HTC phone. It can be over 20+ megapixels and still take $#!t photos at party’s. Zoom cannot help that. Remember 3mp are good enough for the average sized 3×5 and 4×6, even blown up you cant tell the difference when printing. A 4 mp with an great light sensor, is better than 8-13 mp without.

      • Daniel

        Yes true but the new X Phone is rumored to have “revolutionary” features and a great emphasis on the camera. Which intrigues me. It’s a hard decision because I also have to wait a few more months.

        • Joseph Tongret

          I buy approximately four newly released smart phones a year. They ALL are rumored to have “revolutionary” features! Then in two months they’re showing their age next to the new must have flagship phone, lol. Don’t put yourself through the misery, if the phone functions well and suites your needs then I wouldn’t hold out just because what comes next will be better.

  • TimHitchings

    FYI – ordered my HTC one yesterday at 1:30PM. Got ups tracking number today. I paid for expedited shipping. Arrival is Monday. Woot!!!

    • taron19119

      T Mobile’s HTC One does not come with headphones

      • PiCASSiMO

        Big deal… it’s not like the $10.00 headphones will make a big deal. I would take the saved money (compared to buying an unlocked version for $600+) and buy a decent headphones that fit your style.

        • taron19119

          so you’re saying it’s okay for T Mobile not to include the headphones but its okay for AT&T Verizon and Sprint to have headphones

        • PiCASSiMO

          Yes, it’s okay. Why cry about some cheap headphones that you will probably end up leaving in the original box?

        • kevin hundon

          exactly!

    • Big Dawes…..

      shoot i paid $6.99 and get it Tuesday well worth saving $17 lol j/k i am jealous

  • PiCASSiMO

    This is happening TOO frequently with T-Mobile’s site when trying to upgrade/purchase a new phone as an existing customer:

    “Our website is temporarily unable to complete your request. Please try again in a few minutes. For immediate assistance, please call 1-877-334-7151. “

  • PiCASSiMO

    Some feedback on the HTC One from my visit to a AT&T store yesterday afternoon in Niles, IL (I use a stock Nexus 4 as my primary phone):

    * Lower speaker was not functioning. AT&T rep said they damaged it by placing it against the anti-theft device. Not sure how true that is, but it concerned me how easily it could break.
    * Broken speaker appeared to have a clipping sound as if you placed an old-school cell phone near a normal powered speaker. Maybe related to it not functioning, but made me concerned about the quality.
    * There as an overlap/overhang of the lower front speaker metal over the plastic, which if you ran your finger underneath it felt like you could cut yourself. I was under the impression that it would be a flush fit both sides of the metal-plastic-metal sandwich, but that wasn’t the case.
    * The 2-button setup was annoying, and I couldn’t figure out how to access the task manager (holding down either of the two didn’t do it). I have no clue why HTC went this way, but they could have easily used the HTC centered logo as the home button and leave the other two for back and setup/menu.
    * 4.7″ 1080p screen looked great, and was the performance overall great. But I have to admit that I missed the stock look and function of the Nexus 4 compared to this Sense 5 layout. I am hoping that the phone could be rooted and 4.2.2 be installed with the functionality of Zoe and all the other things found in the camera functions.

    I am planning to hold back for a few more days and wait till the Galaxy S4 comes into AT&T stores, and then I’ll make a decision which of these, if any, to buy. I may end up just holding back until the Motorola version of the Nexus (4.1?) will come out which rumours have it will be a true high end phone with a camera that you will not be embarrassed to use.

  • Impatient Waiter

    so as of now, I am currently in the family classic plan and am no longer binded by my contract and want to get this phone. I was told by the tmobile rep on the phone that I cannot go to the UNCarrier plan because my sister and mother are still binded by the contract (for 14 more months…). I asked a guy in the store and he said that my dad and I can switch over to the Uncarrier plan and get new phones and then my mom and sister can pay the migration fee if they want or otherwise just wait till their contracts expire, so I called the tmobile rep back and she said that information was incorrect! CAN SOMEONE PLEASE TELL ME THE CORRECT ANSWER!?

  • Corey Harrell

    I am an existing customer, whose contract expires on 0513, I was told to change my acct to a simple plan, which dropped my monthly fee to the 2gb simple plan and it showed that my device was paid for. I was then able to upgrade to the htc one for a total of $156. they included the taxes for the full price of the phone that’s why its not just $99. I hope others were able to order their device. I hope this process helps others.

    • sloanie

      Did you have to call in to upgrade? Or was this yesterday?

    • http://www.facebook.com/alteredworks Jordan Saṃsāra Price

      I’m curious about this too. I’m on the classic unlimited plan and my contract ends in July. I was told by a rep that I will have no migration fees if I waited to the end of march. Of course this is when they changed to the UNCarrier. I would have upgraded earlier and got the Note II, but I held out for the One. Now the website tells me I have to pay full price for the phone, but offer’s the payment plan if I change my plan, which didn’t seem to have any effect. Did you change the plan first or while trying to order the phone?

  • Burton Guster

    I paid for regular shipping it will arrive on Tuesday :D.

  • sloanie

    Anyone have any luck ordering one recently? It tells me “Out of Stock” when I try to upgrade, but trying to add to cart without being logged in gives me a system error some of the time (when I was at my local T-Mobile store earlier, they couldn’t even do new purchases, the system outage seems pretty severe).

    Just wondering if they really are out of stock or not.

    • josue_velasco

      i guess they are out of stock now, most of us order it yesterday, and today i get a email with shipping details and date of delivery wich is the 23..

      • sloanie

        I don’t know. I went to add a new line to see if it would let me order the phone with a new line of service and it let me add it to cart. I got an error before I could finish the transaction, though. And selecting “upgrade” now throws an error instead of letting me select a device.

        “Our website is temporarily unable to complete your request. Please try again in a few minutes. For immediate assistance, please call 1-877-334-7151.”

        This is kind of insane that they’ve been having technical problems since preorders went live yesterday.

        • josue_velasco

          it don’t really say out of stock but a friend of mine try to bought one and he got the same error so i could be too much web traffic or its a nice way to say out of stock, so i guess your best bet will be at the stores the 24 anyway i am going to receive it a day before.. good luck

        • Kenan Jackson

          You’ll get that message with any phone you try to order – I tried with a Galaxy S3, Blackberry Z10 and Note 2. Now, it only shows the “pay in full” price, payments are not available in your area message. Or, it will show the payment price of $99 when you add it, but when you get to your cart it only shows $579. Either way the site will throw some kind of error if you even get as far as the cart and try to continue.

        • sloanie

          Ugh. Yeah telesales just told me they still can’t place orders for new devices. And customer service transferred me to telesales even though telesales can’t perform upgrades. Awesome.

  • Ever

    I paid regular shipping and I’m going to get it Wednesday :)

    • Ever

      Ordered yesterday by the way

      • sloanie

        what state do you live in? I forgot to change shipping methods, so I’m gonna have to wait for ground…

  • kevin hundon

    Anyone knows when we can get 64 GB one for T-mobile? Hear that U.S. edition has much better battery life than international edition. Really need a 64 GB one for T-mobile perfectly!

    • Sloanie

      T-Mobile is not offering a 64gb version. I don’t know that there is a 64gb version of the One that has the right radios for full T-Mobile compatibility. Basically there’s the AT&T version and the direct from HRC Developer Edition: http://www3-shopamerica.htc.com/cell-phones/productdetail.htm?prId=41599

      but if I’m reading it right you won’t get 42mbps HSPA+ on T-Mobile– though I’m guessing it’ll work great on T-Mobile’s LTE network should you happen to live in one of those few markets.

      • kevin hundon

        Thanks your info. Now I think I got no choice but order the 32GB one, better wait for nothing!

  • http://twitter.com/gallifrey Craig Campbell

    Anyone who has not received confirmation or “EIP” emails, if you have an order number, I advise you call T-Mobile customer service and ask them to check the status of your order, lest you experience the same horror story as me:

    This is nothing short of complete incompetence from T-Mobile. My bank gummed up the order by questioning the charge, which led to an error when submitting the order. I sorted that out, then called T-Mobile, who checked and assured me the order went through, payment was received, and gave me an order number. I asked about a confirmation email, and they said to allow 24 hours (their standard placation, it seems) and to call back if I didn’t receive the email. I called back today (after 26 hours) to be told all their systems were down and they could tell me nothing. I called yet again this evening, after seeing a statement on Twitter from @TmobileHelp that their systems were back up. I was then told that unfortunately my order had been canceled because I did not respond to the “EIP email” within 24 hours. The email which I, of course, never received. I am actually confused as to why an EIP applies in my case anyway, since I chose full up-front $579 cost of the phone.

    They also told me I could not re-submit the order until tomorrow or Monday, as their ordering systems were still down. I did check via my.t-mobile.com and it seems the order pages are up, or at least visible, although I didn’t go all the way through with an order because the HTC One is again showing that oh-so-familiar “Out of Stock.” Whether it really is out of stock, or whether their flimsy-as-balsawood ordering systems really are still messed up, I don’t know.

    This is pretty much one of the most incompetent experiences I have had with T-Mobile. Utterly terrible.

    • sloanie

      I wonder what happened– the manager of the store I was in today said that in 8 years he’s never seen this kind of system outage. Really not what T-Mobile needs as they’re trying to change their image and attract new customers.

      • http://twitter.com/gallifrey Craig Campbell

        I find the whole my.t-mobile.com system to be pretty inconsistent and unreliable in general. Features and services either appear or not when I go to manage them, it constantly loses the identified devices on my lines, and there’s absolutely no way to check the end dates on contracts, other than clicking through your “account history” looking for the latest “change in contract” messages. My current data usage doesn’t seem to show either, although I can see it through the “My Account” android app (the old one, since the new one is awful).

    • Chynegal

      When you ordered your the phone what device were you on?

  • Erek IamUpzkale McKay

    mine shipped and it will be here monday!! so excited!

    • lateralus8305

      I ordered mine on Friday online. I just talked to a T-Mobile rep, and they said they won’t even ship the phone until 4/24. How are you getting it today?

  • JimmyHoffa007

    I got the EIP, but have yet to have my email saying it was done being processed. I paid for the overnight shipping and ordered it on the the 19th. Wtf???

  • kevin hundon

    Try to order One, be told must order with a plan, is it true “must”? Any other way for it from online. I am really enjoy my prepaid plan now.

  • Erek IamUpzkale McKay

    i got the car dock with mine

  • Chynegal

    I pre-ordered my htc one on the 19th. I paid for express shipping but when I check online it says that I won’t get my phone till the 29th. When I ask tmobile what’s up with that late date,for shipping they said that the release date is to be determined. Does anyone have the same problem or does anyone else shows there’s has been shipped

    • kevin hundon

      just order mine tonight and paid overnight shipping, will see what happen tomorrow,hope nothing wrong and will get it on 26th or before.

      • Chynegal

        I don’t know why mine says the 29th. It wouldn’t be on back order if you are getting yours before mine and you ordered yours yesterday.

    • The Dew

      I ordered mine on Friday with express shipping and it initially showed Apr 29. It is now scheduled for delivery tomorrow with UPS. Did you check your order status in your T— Mobile account?

      • Chynegal

        Yeah I did and it still says being processed. I’ve called tmobile and online chatted with a rep and they tell me the same thing that the release is still TBD.

        • The Dew

          Sorry to hear that. Hopefully it updates today.

        • Erek IamUpzkale McKay

          mine showed up as being processed too but it actually had shipped already once you get the tracking # you might see that it had been process already

        • Chynegal

          I still haven’t gotten any tracking yet

        • lateralus8305

          I haven’t either, and I ordered on Friday. The rep just told me that I don’t have tracking info yet because they don’t start shipping the phones until Wednesday. I know this is B.S. since people are getting their today!

        • Chynegal

          That is what I’m saying. What’s the point of pre ordering if we are gonna get it late. I might as well have waited n.got it in store

        • Chynegal

          I still haven’t gotten tracking info yet

        • The Dew

          It showed up my doorstep a little bit ago. The car kit was packaged with it.

        • Chynegal

          Nice! How do you like it so far

    • Matthew Appleton

      mine says the 29th as well. I places my order on friday as well. Initially my order said estimated delivery for april 22 but when i received my confirmatiopon email it sayes April 29.

      • Chynegal

        Does yours say still being processed when you log into T-Mobile.com? I hope you get it sooner than later

        • Matthew Appleton

          yeah it is still being processed.i just received my order confirmation this morning.

    • TimHitchings

      Ordered mine online on the 19th and paid express also. It’s currently on the UPS delivery truck and is out for delivery to me here in New Jersey. Can’t wait.

      • Chynegal

        Damn. What’s up with mine then. Did they send you an email when they shipped

    • Erek IamUpzkale McKay

      mine is on its way to be delivered now

      • Chynegal

        I’m jealous

    • sloanie

      Managed to get my order in yesterday (about 23 hours ago)… initially it said “order processing”, now it says “backordered”. bah.

      • Chynegal

        Mine still says being processed at least give me an update or something

  • healimonster

    I am a current T-Mo customer and I tried repeatedly to pre order on the 19th and could not. I called and still no luck. Today, the 22nd, I still can’t pre-order. This process is broken.

    • Phil

      Do you get to the same spot that I do, an error has occurred on installments, but if you go to one time payment it works? Frustrating.

      • healimonster

        Pretty much. It said the phone was not available for my plan and only gave me the option to buy it full price when I tried again on Monday. I had to call T-Mo and get the to change my plan prior to being able to buy the phone online. Pre-order complete!

  • Kris Chaitu

    called the customer care just now and made a big deal of the shipping dates …since i paid premium shipping…and guess what they refunded me the shipping…means i have got free shipping on my upgrade and my phone is coming on Wednesday…also checked on car dock and they say it is included in the shipment…but I am still doubtful on that

  • Jason Choi

    I was able to “add to cart” the HTC One. After filling out all my info…. It gave me an error but still charge my CC account. So i called up T-Mobile and they said my order actually went through hand I should get a confirmation e-mail soon. 3 days later. Nothing. They told me to wait one more day when I called them a few minutes ago.

  • lateralus8305

    I ordered mine through the website on Friday night. I haven’t received a tracking number yet, so I just called T-Mobile. The rep says that I haven’t received a tracking number because they aren’t shipping them until Wednesday, 4/24. How is everyone getting tracking information except me?

    • Chynegal

      Same here I want to know the same thing

      • lateralus8305

        I tried another rep and got the same answer. They are shipping it on the 24th. They insist that no one should be receiving their phones before then. I just don’t understand how people on this thread are saying they are getting it today or tomorrow. Has anyone actually received their phone after ordering on 4/19?

        • Chynegal

          I think 2 guys that have replied to my post that I made have gotten there’s today

        • slayde

          Pictures or it didn’t happen

        • Chynegal

          Lmao

        • sloanie

          Anyone know how preorders *normally* work at T-Mobile? This is my first time buying a handset from them, not to mention one that’s just being released.

          Originally I was expecting a “preorder on the 19th, ship 24th” scenario, but then people started saying theirs was shipped. The “backordered” status of my order would definitely jibe with how some companies handle preorders.

          (Kinda seems odd to preorder just days before launch, but I suppose they need to try to have it appear available when other carriers have it in store already).

  • kid206

    Was able to order on the 19th after 2 trys. Chose next day shipping with an estimated deliv date of the 22nd. Got a EIP the same day saying my order is now.est to deliv on the 29th. Tmobile refunded my shipping charges. Now im stuck.with the 29th and my order is still being processed.

    • Chynegal

      Same here for me. I paid for the express shipping if I don’t get conformation for shipping by tomorrow I am gonna ask them for a shippingrefund

      • kid206

        yesterday they refunded my shopping cost and said sorry the29th is your date. I call today and the guy says that i should be getting mmy phone by today or. tomorrow.i get a different answer everytime i call in.

        • lateralus8305

          Yeah. None of the reps have their story straight.

        • Chynegal

          None of the reps knew the release date they kept telling me it was to be determined. The online rep I talked to today was the only one who Sid it was comming out on the 24th. But he couldn’t even access my order info either and told me to call them

        • Chynegal

          Have your received tracking information on yours already. This is what I hate about tmobile is that different reps give you different answers. Aren’t they all looking at the same data base when we call

        • kid206

          No shipping info at all. Still says order being processed. I asked him why some people are getting there shipments today and he basically made it seem like that was impossible.

        • Chynegal

          You just gave me. Little hope

      • thekid206

        @chynegal:disqus finally it says shipped! However still says estimated delivery date is the 29th haha with next day shipping.

        • Chynegal

          Lol I just checked mine too it says shipped also…yes! It’s almost in our hands lol

    • Big Dawes…..

      i took the risk got the cheap shipping and it is coming in two days.. ie TODAY i was one of what seems like the few lucky ones to get the order to go threw on thursday

  • Erek IamUpzkale McKay

    im loving this phone so much right now the camera is actually better than my 8mp htc mytouch 4g slide its a little confusing to work at first but im getting use to it the sound quality is amazing and unlike the photo on the tmobile website mine does not have any branding i also got the car dock which i dont really need right now but its a added bonus for when i do the charger that it comes with automatically turns the hands free car mode on.

    • Chynegal

      I’m jealous lol

    • an0nim0

      Did you upgrade, add-a-line, or are you a new customer?

  • Daniel

    It’s not working for me. I really want to get the car dock free and every time I try to order it says unavailable, website is down blah blah blah.

  • http://twitter.com/SParKlngCyaNide SparklingCyanide

    Mine Shipped at Midnight and it’ll be here tomorrow, cannot wait! Played around with one yesterday and man…. I have no words about how it felt. 0: D

  • Big Dawes…..

    today is the day …HTC one is on truck for Delivery…..thanks UPS guy

  • jim

    Those who have received theirs with the car kit…are you new to t-mobile or were you an upgrade customer?

    • http://www.facebook.com/daniel.garces.palacios Daniel Garces

      Hi Jim, I am a current client that upgraded to the One. As for everybody else, I had issues when ordering but after many attempts, I was able to order it on the 19th. My choice was the cheapest shipping as an option. At T-mobile’s order confirmation said mine was scheduled to be delivered on the 29th. I received a shipment acknowledgement e-mail the next day. I am happy to report mine just arrived today (car kit included)…..

      • Jim

        sweet…I am in the exact same boat as you then. Current customer, ordered on the 19th with regular shipping. Says mine is on the truck for delivery by the end of today. Crossing fingers for car kit….

      • http://www.facebook.com/jonathon.sedlacek Jonathon Sedlacek

        Just out of curiosity, did your order confirmation mention the car kit at all? Mine didn’t but T-Mobile assured me I would have it coming. Mine is delivering today, and weights 1.9 lbs…does that sound about right? Sorry for the dumb question, but I won’t be home for 8 hours, so the suspense will be killing me if I don’t know.

        • http://www.facebook.com/daniel.garces.palacios Daniel Garces

          The initial order confirmation did not mention the car kit. However, on Saturday I received a different e-mail stating: “Your T-mobile payment has been processed”… When I opened had the same order number as the phone but it was showing the car kit and it showed $.00 on the total amount charged

        • Ever

          Hey Daniel, mind telling us what the shipping info said the weight was for your package? Thanks.

        • http://www.facebook.com/jonathon.sedlacek Jonathon Sedlacek

          Hmmm…mine makes no mention of the car kit. I guess I’ll find out in a few hours.

        • Big Dawes…..

          i got a seperate email confirming the car dock, but with same order number and tracking #

        • Ever

          Hey Jonathon, mind telling us what the shipping info said the weight was for your package? Thanks.

        • Ever

          Sorry for the error this question was for Daniel.

        • Big Dawes…..

          1.90lbs is the weight this box included the car dock

        • Ever

          Oh ok thanks Big Dawes

        • http://www.facebook.com/jonathon.sedlacek Jonathon Sedlacek

          1.9 lbs and included the car dock!! The dock weighs more than the phone box. The phone looks great…no T-Mobile branding on the back, and not a flaw when it comes to the case fitting the plastic and screen.

      • Big Dawes…..

        same story for me

  • JK

    So it’s supposed to launch tomorrow in select “Retail & Branded” locations. What is a branded location? Does that mean only T-Mo corporate stores or will third party retailers also be offering it tomorrow?

    • http://twitter.com/SParKlngCyaNide SparklingCyanide

      htc One AND Galaxy S 4 officially launching tomorrow as well as the Metro PCS stockholders voting on the Merger, it’s an Exciting day for Magenta on April 23rd. – D

  • D6E

    Just letting everyone know that I added a line on 4/22 (HTC One) and my order just shipped with regular shipping. Delivery date is this Friday (4/26). Props to TMO for a quick turnaround after all these outages.

    • sloanie

      Damn. I upgraded on 4/21 and mine still shows as “backordered”.

      • an0nim0

        I haven’t even gotten that far – I just got the e-mail confirmation that the payment has been processed (both for the phone as well as the car dock), but nothing else; of course, my order only went through on the 22nd (after 3 botched attempts on the 19th – fuckin’ credit card company flagging it as fraudulent, despite me explicitly approving the charge).

        • sloanie

          Hmmm.. only e-mail I got was the EIP authorization e-mail. Not even a payment confirmation e-mail. Why must I be so impatient? I think I’m paranoid that my order is stuck in limbo because of all the system problems over the weekend.

        • an0nim0

          I didn’t do the EIP – I just paid for it outright; the charge is officially on my card (finally!), but there’s no indication that it’s actually shipped. *shrug*

          EDIT: A call to CS got that straightened out – they prompted UPS to send me tracking information directly; looks like it shipped [very] early this morning, scheduled to arrive on the 30th (a day later than the original estimate when I ordered on the 19th, but then nothing went right that day).

        • sloanie

          I was very close to adding a line to order this thing, given that I could cancel that line without any penalty. (at the time, it showed as “out of stock” for upgrades but appeared to be in stock for new customers / lines of service). Regardless of claims to the contrary, I think T-Mobile had allocated stock of the One to different groups– rather than just letting anyone have at their inventory, new lines of service were given preference.

          (And from a business perspective I can see why that would be done, I just wish they wouldn’t tell us otherwise.)

  • jimmyhoffa007

    Well after all the hasslei got mine today with the car kit and I must day I love it.

  • http://www.facebook.com/ulises3385 Ulises Partida

    also got mine today free car kit and all. phones great, love the screen. only problem is that my phone keeps saying i have no data plan enabled or rather i get an error that says my data plan isnt compatible with my phone. will try to fix that tomorrow. other than that like i said, great phone.

  • Dom214

    Just received my One today! Had no tracking abilities (my.t-mobile.com kept showing unable to track etc…) nor email saying it was shipped but got it sooner than I expected! Receiver of my old iPhone 4, my mom. ;)

    • sloanie

      Really? So you didn’t receive notification that it shipped. What did your order status say?

      • Dom214

        On about the 20th, I logged on to mytmobile and saw under current activities: Upgrade: shipped. Tried clicking it to go to the tracking page but kept having the “unable to track…” error so I just hoped it would arrive the week after. Only received the processing email for both phone and dock. No shipping or ups tracking number. Sure enough it arrived! As well as the car dock which is awesome :) Tho I’ve read that the TMO version would have the T-Mobile branding in the back, mine’s didn’t have such thing.

        • sloanie

          Ah, well congrats on the new device. I should have ordered on the 19th– sounds like even that was kind of sketchy, though!

  • MattyO247

    Ordered mine on the 23rd and it should be here by 5/1, but no car kit…
    Package weight is on .80 lbs. Lame…

  • Ryan

    I was just finally able to order yesterday and I signed up for the pre-order deal which it really wasnt even a damn pre-order since it wasnt set up very long for anyone to really actually pre-order it. so i called customer service and was on the phone with them explaining the whole situation from when I signed up to when I bought it finally yesterday and the customer support lady put a notation on my acct for a local store to give me a free car mount :)