HTC Posts Frequently Asked Questions Page For Android 4.1 Jelly Bean Update

HTC’s first words on Jelly Bean updates came right on the heels of the Android 4.1 launch and is now working to further confirm their update timetable. HTC has posted a Frequently Asked Question page on Jelly Bean updates and there’s plenty of good news for HTC One S owners:

We’re looking forward to providing our HTC One X and HTC One S customers with Android 4.1 (Jelly Bean) along with our latest version of HTC Sense. As with any software upgrade, we work closely with our carrier partners to ensure we deliver the best experience possible on our devices.

After internal testing, we test the software on live networks in order to confirm the experience matches our expectations, and carrier expectations, for performance, connectivity and platform stability. While testing takes time, we’re working quickly with our carrier partners to rollout these updates. We’ll provide information on availability once the software is ready for release.

As for other devices, HTC says they are focused on their 2012 lineup of devices now (see One X/S) but will work with carrier partners around the globe to “consider our ability to provide updates to products from 2011.”

In other words, if your HTC devices has less 512MB of RAM or less, you likely won’t see any official updates from HTC. One added note on this page is HTC’s response as to why updates take so long to release:

Our goal is to make sure that an upgrade provides an improved customer experience and that means a high standard of quality for hardware compatibility, adapting device or carrier specific customizations, testing by HTC and partners, addressing device hardware constraints, and many other factors.

The last note is that all devices updated to Android 4.1, will include the HTC Sense 4+ update.

HTC

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  • http://www.youtube.com/#/mrjlwilliams J. Williams

    Good so my One S will get it, cool.

  • RiZnO

    Is there a link to the actual news that I’m missing?

    • http://tmonews.com David

      Yup, the “HTC” link at the end of the post.

      • Anonymous

        it’s ok david, some people just don’t pay attention.

        • RiZnO

          He fixed it after I commented. That link looped back to this story page.

        • http://tmonews.com David

          I didn’t change it at all, I haven’t looked at it since I posted it, is it still working?

  • Alex Lam

    So what about the HTC amaze?

    • nyuhsuk

      SpeedROM will have to do… most of the components are there… and it’s my daily driver…

    • Anonymous

      you should always like the phone when you buy it. software fixes are
      given when necessary. If you want updates, the nexus line has been
      around for years and you should have gotten that.

      point is, don’t expect free OS upgrades because the manufacturers don’t owe you jack…..

  • TmoNews_Inuyasha

    I’m still hoping for JB to come to the Amaze.

    • kenbot

      ICS is great on my Amaze but I’d like to see JB on it

  • Jasen Minus

    Pretty sure the sensation still may not get 4+

    • Anonymous

      you should always like the phone when you buy it. software fixes are
      given when necessary. If you want updates, the nexus line has been
      around for years and you should have gotten that.

      point is, don’t expect free OS upgrades because the manufacturers don’t owe you jack.

      • Adam

        how many times are you going to copy and paste your message. dude were you punched as a baby? No, okay just dropped on your head; that makes sense now. too many negative people, especially on a positive note!

        “In other words, if your HTC devices has less 512MB of RAM or less, you likely won’t see any official updates from HTC. One added note on this page is HTC’s response as to why updates take so long to release:”

        Most readers are questioning this quote above, so that’s why they’re hoping the HTC AMAZE 4G gets the JB update. Trust me that phone needs the touch of 4.0+ update, where as the ICS has caused the phone to lag on sense. I believe the smooth butter feeling would prove it greatly, and it has the same 1 GB of internal memory as the ONE S. However I know that HTC is hurting on sales, and would rather they push its fanbase into an upgrade instead, and not push out an official update to JB on the AMAZE.

        • vrm

          you can be sure that upgrade will NOT be to a HTC device.Why buy from a manufacturer who cannot support their own $h1t ? Besides, google nexus beats them in spec, is much cheaper and no contract. And they actually update the s/w.

        • AMAZE OWNER

          HTC should update the Amaze. First of all, the spec fit for upgrade. Second, it came out at the 4th quarter of 2011, many people have 2 years contracts, so none of the Amaze owners will buy a new phone anytime soon. Third, if you want return customers, you have to provide better support for your products. Samsung will provide JB to its galaxy SII (it came out about the same time as Amaze), Apple provided new ios6 even to the iphone 3GS.
          If HTC want me to buy their phone again in the future, they better support their products.

  • Will

    I hope the thunderbolt gets 4.1! We waited this long!

    • bleeew

      we dont even have 4.0

    • Anonymous

      you should always like the phone when you buy it. software fixes are
      given when necessary. If you want updates, the nexus line has been
      around for years and you should have gotten that.

      point is, don’t expect free OS upgrades because the manufacturers don’t owe you jack….

  • http://about.me/daylondeon Deacon

    and yet no timetable revealed.

  • Paul

    I’ve got Android 4.0(ICS) on my Amaze, but not Sense 4.0 and I’m pretty sure that even if Android 4.1(JB) comes to my Amaze I’m still going to be stuck with the same version of Sense. Whatever, as long JB comes to my amaze, I’ll be happy.

    • Anonymous

      you should always like the phone when you buy it. software fixes are
      given when necessary. If you want updates, the nexus line has been
      around for years and you should have gotten that.

      point is, don’t expect free OS upgrades because the manufacturers don’t owe you jack..

  • steveb944

    I’m highly doubtful that we’ll see JB on the Amaze, especially if the excuse is they’re checking with the carrier.
    I’ve learned to accept that only Google does updates well.

    • Anonymous

      you should always like the phone when you buy it. software fixes are
      given when necessary. If you want updates, the nexus line has been
      around for years and you should have gotten that.

      point is, don’t expect free OS upgrades because the manufacturers don’t owe you jack…

      • donkeydeez

        Dude shut the hell up with this comment already.

  • gobigstayscrappy

    So David any new news on HTC one x + . Htc rep told me yea its coming then he said Idk

  • http://www.facebook.com/chill.guy.758 Chill Guy

    Here’s hoping the amaze 4G still gets 4.1 even though I’m patiently waiting to buy a N4 in the upcoming hours

  • Singleweird

    i really dont need an update, but i’m obsessed with updating. yay.

  • joshman

    So basically they just reassured us that we were getting it…I already knew that…I just want a timeframe cmon HTC

  • Kevin N

    The HTC One X will be my last HTC phone