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Some new T-Mobile training videos popped up on Vimeo today, presumably indicating how the company is instructing sales staff to sell a particular operating system as well as the service itself. The videos cover rate plans, overcoming customer hesitations as well as closing deals for Android, Windows Phone and even Blackberry sales.
The videos aren’t going to win any awards for production, but they are simple, straight forward and should be very easy for an employee to pick up on. If nothing else, they are pretty standard fare and will help provide employees with a quick and easy way to transition into putting a phone into a customer’s hand.
WMPoweruser via Vimeo