Why T-Mobile Reps Love Windows Phone, A Video By Microsoft

So why do T-Mobile employees love Windows Phone? T-Mobile recently held an internal competition asking reps why they loved Windows Phone and now Microsoft has posted the below video to their official Windows Phone YouTube channel. The winners won an XBOX 360 with Kinect and while the reps made their own video submissions leading Microsoft to compile the best of and put together the video now gracing their YouTube channel.

I’m sure Microsoft has high hopes for these types of videos and increasing the number of sales reps who will at least show off Windows Phone as a viable option to customers looking for a new smartphone. At least, that’s the idea.

YouTube via WMPowerUser

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  • monkeybdb

    sheesh, i was not included in this! plus what reps were they asking??? i know for a fact most do not like windows phone. i used it for 3 weeks and enjoyed it but not when compared to my android.

    • Bgale14

      Im a rep from the top selling window phone market in the us, colo north. And i can tell you we all love windows phone over here. Less troubleshooting, more intuitive, less frustratio = great results.

    • UglyPete

      Every employee had a chance to enter. There were details in the company forums. They asked everyone to submit a 60 second entry on why they love windows phone to win an xbox

    • UglyPete

      Every employee had a chance to enter. There were details in the company forums. They asked everyone to submit a 60 second entry on why they love windows phone to win an xbox

  • http://twitter.com/pixelwix Michael Abrahams

    i was one of the lucky winners, won an xbox with kinect!! love my job!

    • http://www.facebook.com/profile.php?id=1507802368 Steven Hutchison

      Love your job? thats not something you hear everyday

      • jordanjay29

         Especially not from Tmo nowadays.

    • UglyPete

      congrats!!!! i won too!!!

  • http://twitter.com/pixelwix Michael Abrahams

    it was a contest on onevoice… not everyone saw it guess.

    • monkeybdb

      you’re right, i almost never look at onevoice. i did however join the Carley Caption contest.

  • Whiskers

     I love everything about my WM phone except the app department.
    Why is it that you can get free GPS apps all day long on Android and IOS but have to pay for it on a WM phone ?
    And not to mention some apps are just not available for WM phones at all , but you can get them for every other OS available.

    • http://twitter.com/timmyjoe42 tim bennett

      My wife loves hers, but the market navigation is mind bogglingly not intuitive.  The huge lower case titles drive me nuts; I’d prefer to be able to get smaller text so I can fit more stuff on my screen.  I’d also like to be able to have a background image for the desktop behind the tile so it doesn’t feel as sterile.

      Other than that, I think it is slick and fast. I look forward to considering buying one when Win 8 comes out.

  • cellularcrazy09

    I think those are the only reps that like windows phone…everytime I have gone into a T-Mobile store they have always directed me to the most expensive android…

  • Deadeye37

    I will admit that WP is quite slick, simple, and clean looking.  If I could talk my wife into getting a smartphone, I think I might steer her to WP since it’s simple to work with.

    Personally, I couldn’t do WP.  I like to customize everything and like having a lot of choice in how things are setup and laid out.

    • http://www.facebook.com/profile.php?id=1507802368 Steven Hutchison

      It’s a good phone for wives. Not a good phone for anyone who actually does something with their phone.

      • Dennis Branscombe

        Define “does something.”  Not trolling, just curious…

        I use a WP7 now after 2yrs of Android and can’t think of a reason to go back (other than gmail as itjust works a little more better).

      • Aaron Tant

        wow, so much for a credible statement.

      • Todd_the_Hunn

         Is there even a decent cooking and scrubbing app ?

        • davedsone

          Fat, drunk, and stupid is no way to go through life, son.

  • DES

    Why T-Mobile Reps Love Windows Phone; because t-mobile signed a contract with windows mobile, And that’s all they carry video walk-through.

    Fixed another one for you David.

    • http://www.facebook.com/profile.php?id=1507802368 Steven Hutchison

      LMAO so true

  • Mickeyd474

    The reps love WP up until they use ICS and use it on the Galaxy Nexus (the 16GB one, not Version one).

  • BuiltInOneDay

    I would not buy a WP right now.  Most likely when they update the firmware or OS most old phones will not get it.  Windows will not report if the current phones will get the new update.  Second the next firmware supports Dual-core which right now they are on single-core.  

    • Guest

      You obviously have never tried a WP phone lately. Because of the WP 7.5 OS a single core Windows phone easily matches the performance of an Android dual core (or greater).

      • BuiltInOneDay

        Yeah I have some WP’s and they run fine.  That is not my issue.  My point is future proof.  Why buy a phone that at the end of the year will get an update that you may not get or could run slower because you are on single-core processor.

        • None

          “Tmobile” is not even future-proof.  I don’t care all that much how future-proof my phone is. 

  • Sfageol

    From a T-Mobile rep: I carried a Windows phone for two months (just so I could more easily fix problems and set things up). I hated every second of it. You can’t do as much, there aren’t as many apps as Android, most cost money (without a refund option) and none of them work correctly (Because they are made by 12 year olds because companies are not jumping on the WP7 bandwagon). 

    Now, why I love the Windows phone: the Nokia GPS is easy to use and a feature that will bring people into my sale. The phones have very few problems (although most of them are either something the user did out of ignorance or something my Nokia contact can’t answer). It is a phone that is easy to use and has a few important features that work well, meaning most of the older people coming in are easy to convert to a smartphone (meaning I make a LOT more commission).

    OH, and the fact that they keep offering up rewards for selling the Windows phones. 

    Bottom Line: If you’re a first time smartphone user (or haven’t upgraded in 3 years or more), you will love this phone. Everyone else, well, you have 14 days to exchange it.

    • Tortionist

      I had an HD7 running windows 7.5 for about 3 weeks. Although it was pretty cool and more functional than an I-phone, it had a lot less functionality than an Android phone,especially the high end ones. i look forward to seeing what windows mobile 8 brings to the table. 

  • Thorpe

    I love wp7, only thing it’s missing is google maps and pandora.

    • Bgale14

      wrong and wrong. Goole maps is availible in the app market and bing maps is preloaded. “radio Controlled” is a free third party Pandora app also availible in the markeplace. Do your reserch sir.

    • davedsone

      I miss the ability to go to a random computer, plug your phone in, and access the things ON it without installing Zune or changing the registry.  ITS MY STUFF LET ME GET TO IT.  That was pretty much a deal breaker right there.  If I wanted to be restricted to using access software, I’d have gotten an iPhone.

  • UMA_Fan

    Considering how much good T-Mobile is doing for the Windows Phone cause the LEAST Microsoft could do is support T-Mobile’s WiFi Calling?

    Is there any place we can collectively e-mail the get Microsoft ON this???

  • Eeeee

    Well I understand that its a very simple phone with about two cool features???????

  • http://twitter.com/bluechrism Chris Martin

    A rep i was talking to recently said he liked it, but sadly the 710 and Radar are nothing to should too much about.  AT&t seems to be snagging the high end here and T-Mobile needs to get at least one Windows Phone Heavyweight in soon to keep reps who like it excited.   Unfortunatly, there probably won’t be any more new WP7 devices for 6 months (when there will be WP8 devices) but that’s one heck of a vacuum.

    • Todd_the_Hunn

       After tmo refarms its spectrum you can use any unlocked windows phone on tmo .

  • MarcusDW

    That last girl was lying.

    • Oreo

      Hell Yeah, I was thinking the same thing. Shame they just wanted the Xbox 360.

    • gwhyte01

      She’s not lying, I feel the same way. In fact my phone would go great with a surface tab.

    • gwhyte01

      She’s not lying, I feel the same way. In fact my phone would go great with a surface tab.

  • Ken Sze

    none of the reps in my store uses windows phone lol. only the wp champions uses it because they are require to use it for 3 months. majority of the people i sell this phone to is the chinese because it has their native language built in. 

    • Bgale14

      You should is practice your native language #embarrassedcoemployee

      • WW

        If the last name is accurate, it may be Chinese.

  • Jdax074

    What? No crazy accent people ? I like tmobile but its just not tmobile without someone you cant understand

  • Jdax074

    What? No crazy accent people ? I like tmobile but its just not tmobile without someone you cant understand

  • gpt2010

    Forget why TMO employees love Windows!! It’s all about the Samsung S3 now. Anyone know if Wal-Mart will be selling the S3. Maybe I can get one a day earlier than the official launch date like the HTC Sensation. Just need to find the right Wal-Mart employee to talk to.  

  • Omar Rodriguez

    at 37 seconds: country windows phone singing

  • AM3RIG

    No thanks.. I had experienced with WP7, its actual self-destruct and ease off your files, pictures, etc without expectations. no kidding.

  • gwhyte01

    Haters….Nobody liked android for a year.. and look at it now.

  • gwhyte01

    Haters….Nobody liked android for a year.. and look at it now.

  • UglyPete

    woohoo!! im in it!! i am the one making my avatar. i love my xbox that i won lol

  • Exibitman

    They must have been paid. To act like they like it.lol

    • UglyPete

      no we weren’t it was voluntary. 

      • Garet

         Paid with you can win an Xbox and other prizes

    • http://pulse.yahoo.com/_HTL3TKBNEICYZKCU7SZQN6IRWQ v

      m$ desperately trying to a) buy into the mobile market b) hit android with patents it never owned ( much less “invented”), c) plant FUD articles in the media.

  • Cedar

    Android is the simple one here iv had many android phones. Windows phones are the way to go.

  • http://pulse.yahoo.com/_HTL3TKBNEICYZKCU7SZQN6IRWQ v

    if tmobile doesn’t stop pandering to micky$hit, I will consider dumping them. Had enough of that mafia outfit, using their illegally obtained loot to kill everyone else.

  • Shane Peden

    Damn @Kalel33, I respect you for that as a former tech support rep back in my college days. :-)

  • Ninoapb

    Android suck…constant crashes and dropped call..Windows if the Mobile OS of the future…

  • Ninoapb

    Android suck…constant crashes and dropped call..Windows if the Mobile OS of the future…

  • HAHAHA

    They found 10 reps out of thousands who like it….lol