T-Mobile Stops Nokia Belle Update For Nokia Astound?

Thanks to the @NokiaUS Twitter account, we’ve learned that the Nokia Astound will not receive an update to Nokia Belle. While Nokia is pushing out the Belle update as I type this to almost every Nokia smartphone currently running Symbian Anna, the Astound will unfortunately not be among those receiving the update. Now, at first glance we might point the finger at Nokia and ask why? However, the boys at IntoMobile are hypothesizing the fault lies with T-Mobile. When Symbian Anna dropped for the Astound last November, it weighed in at around 10MB and now the the Nokia Belle update is a larger update weighing in around 250MB. Perhaps T-Mobile doesn’t want Astound owners downloading that much data on their network (even so they could emphasize Wi-Fi only), or maybe they just want customers taking advantage of more modern smartphones on the network. Perhaps Nokia and T-Mobile want customers to upgrade to the Nokia Lumia 710…it could be any of these reasons or none of them.

In any case, we hope T-Mobile changes their mind and while we’re not sure how many Astound owners are still out there, I imagine those that are would want to keep their handsets as up to date as possible until they decide the time is right to get something else.

IntoMobile via @NokiaUS

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  • BiGMERF

    unbelievable , who do they think they are to stand in the way of progress?! that is just wrong ! i would be fuming if i was an astound owner 

  • Drepope100

    Carriers always getting in the way. It never fails……….

    • BiGMERF

      they try this with the SGS2 , there wuld be a lot of pissed off people. Im sure they will not ,but i am sure it will be delayed. probably late summer.lol

      • Anonymous

        If TMO is behind the international GSII update by a couple months(which they probably will be) then I may contemplate a Nexus for my next phone(if the NEXT Nexus even comes to T-Mobile).  

        I’m getting less and less thrilled about not having ICS while other devices are getting it ported, the Nexus keeps getting 4.01-4.04 etc, AND its looking like there will be ICS specific apps coming out.

        • Anonymous

          I upgraded to the Galaxy Nexus… You will NOT regret it. I sold my GS2 and only paid a very small portion to own a better phone in my opinion.

        • Anonymous

          Dude, don’t say that to me.  Now I’m thinking about pricing a GNex lol.

        • Anonymous

          Man the Nexus is $609.99 free shipping, no taxes at Expansys-USA… I’ma take a look on Craigs now and see what the GS2 is going for.

        • Anonymous

          You should check out Negri. I have seen a couple coupons that drop it down to $575 and below. I got $450 for my GS2. I threw in a $2 gel case and a free 16gb memory card from my HD2 days. Lol. I will look up some of those coupons for you. I will email them to you. No sales tax from Negri if you are outside Nevada.

  • Anonymous

    That’s jacked up.  I would like to think T-Mobile is better than this.

  • Eric

    I sell phones at T-Mo and I remember this was one of the worst selling phones we carried at my store (and we are at an extremely high volume locaiton). The people that bought the Astound were generally older folks that have never used a touch screen before and wanted a basic touch phone. Don’t really think the lack of an update will affect much in the grand scheme of things. And I’m pretty sure as with most phones if you really wanted to update it, there will be a way.

    • DdddADHDHha

      I agree 100%, I’m a store manager myself. The Nokia rep even laughs when we mention this phone or the nuron.

  • TMoFan

    T-Mobile should just put the update on a microSD and ask users who want it to come into the store. It’s better to do that, than to not update at all.

    • Anonymous

       That would make to much sense .

  • Asd

    This is real bad. If they dont care they can just let nokia sent the update.

  • Asder24

    I had one for a few months before handing it off to my folks who were in need of a new phone since no one wants to make decent featurephones anymore. It’s a good phone and TMobile would’ve had a winner if they marketed it as a feature phone first. Symbian isn’t that great as a smartphone OS but Belle looked liked it would’ve addressed a lot issues. Disappointing news for some owners.

  • Anonymous

    I’ve already updated one of my Astounds to Belle and it is like a new and different phone. Nokia has released the NAM (North American Market) Belle firmware to circumvent carrier foolishness in the first place. I used Navifirm and Phoenix as usual.

    If Symbian would have been a US based OS, it would have had proper developer support and carrier marketing and Belle would have been released a lot sooner. I’ve been using Belle on my N8 since August 2011 and the official Belle has amazing performance and uaability improvements.

    Anyway, and back on topic. It is a shame that T-Mobile chose not to allow customers to not take part in the biggest and most important Symbian UI overhaul ever. Belle solves almost ALL of the UI complaints that US consumers held against Symbian Anna and you still get the full featured Nokia Hardware. Updating to Belle is really like getting a new smartphone for free.

    • Anonymous


      Updating to Belle is really like getting a new smartphone for free.”

      Welp, that explains it lol.  Greedy US carriers.

  • Osman Ali Khalid

    the data thing makes no sense, this update is not over the air, it must be done via ovi suite on a computer, I have a unlocked n8 with tmobile and the update only showed up when i connected it to the computer

  • C7

    T-mobile suck ….I`ll never extend my contract…..and I`ll flash my astound with the Belle by myself

  • Anonymous

    My understanding is that this update is only availble via Nokia Suite anyway and not OTA.  This is according to the Nokia website.  So that being the case there is really only one reason for T-Mobile to stop the update.  They want to force those owners to buy new phones.  How sad. 

  • Gort

    who the hell would still have an astound?

    • Anonymous

      The Astound and Nuron are both good phones.  It’s to bad T-Mobile won’t allow the updates that would make them better.

      • Tbyrne

        Hey JD! Did you read the article? It doesn’t necessarily point to T-Mobile as to culprit here. But hey, why not. Damn T-Mobile.

        • Anonymous

           Why would it be Nokia ? They are still releasing symbian phones .

    • Commander_fury

       I have one in my hand now . For what I paid for it on Ebay  , 150.00 new , I’ve been very satisfied . Yeah symbian has its faults but let me tell ya , its a VERY solid piece of hardware . If TMO and Nokia wanted me to buy the 710 they would have given that phone the same kind of hardware love . Thanks for the advice on getting the update . When I can get the 900 or the mythical 910 for under two clams I’ll gladly check it out . Until then my astound will do just fine .

    • Ja3 Mik3

      ^^^^^ This , and im a nokia fan but really ha

  • Steve

    Folks, no need to panic. The update is not available Over The Air so you’d have to plug into USB and use Nokia Suite. Even if the update is not shown as available, it can be flashed as ‘C7′ mentioned here.
    I have an N8 that I bought off Amazon so is a US version (I live in the Caribbean so the update was not showing as available).
    I used Navifirm to check availability of the Belle software (111.030.0609.269.01) and it is listed there for all the different country variants. I selected the nam_grn version (N. America, green phone), downloaded, and used Phoenix to flash it. Although it showed an error when done, the phone started normally in Belle ! Once in Nokia Suite, the phone showed up saying it had the latest version of Belle installed and there was the option to “reinstall software” which I then did, as it now re-downloaded from the Nokia Store and did its own ‘Official’ install… just to be safe.
    So whilst we can theorize about all the reasons of T-Mobile and/or Nokia USA not wanting this update in the hopes that people would be more interested in their Windows Phone options, it can be done, and it sure makes the older phones work great, look great and remain sorta relevant with much more ease of use than before !

    • Asd

      tmo c7 and other c7 have different hardware(3g bands) so not sure flashing will correctly

    • Amber Weygandt

      @ Steve,@423ab555eb22e7187a30170dccd9811f:disqus 
      Can you explain that to a lameman? lol I just purchased the Astound as an upgrade and want to download Belle.

      Thanks in advance for your help!

      Amber

  • GEO

    BIG SHAME ON TMOBILE FOR NOT UPDATING TO NOKIA BELLE.

  • Commander_fury

    Flash ? Navifirm ? I would really love to be pointed in the right direction . Or ya gonna make use the google . 

  • leaving_tmo

    does anyone know how to flash belle. tmo ones are not pentaband so not sure if that is gonna work.

  • Wilma Flintstone

    Good ol Tmobile.  Making it harder and harder to stay with you everyday. :)

  • Anonymous

    any more reason to leave this stupid company ? cant wait till my contract is over. And the update is no OTA they are just screwing their customers

  • Anonymous

    They didn’t stop the Belle update to my E7. Oh yeah, it’s UNLOCKED.  Well if you can get it on your TMO issued phone, get it. My E7 is way faster and very Android like.

  • John Ong

    Stop subsidizing cheaper versions of the same phones as the unlocked version and this won’t be an issue. Way to go T-mobile for giving more customers a reason for churn

  • voodchl

    I’m a TMO employee with an Astound and for the most part I’m happy with it (I’m a minimalist), but I was really looking forward to Belle and find it terribly annoying that I’ll have to flash to get it. Nokia support from TMO has been awful overall. I stick with Nokia for the hardware. I’m a total klutz and I need a phone that works well as a *phone* and can take a serious beating. While the Lumia is pretty sweet and I really dig Mango, I’d rather wait and invest in better hardware. Plus, it feels like I just bought the Astound and I don’t want to become one of “those people”. It’s just a freaking phone – it shouldn’t make me “wanty”. Hopefully TMO will show Nokia some proper love going forward.

  • voodchl

    I’m a TMO employee with an Astound and for the most part I’m happy with it (I’m a minimalist), but I was really looking forward to Belle and find it terribly annoying that I’ll have to flash to get it. Nokia support from TMO has been awful overall. I stick with Nokia for the hardware. I’m a total klutz and I need a phone that works well as a *phone* and can take a serious beating. While the Lumia is pretty sweet and I really dig Mango, I’d rather wait and invest in better hardware. Plus, it feels like I just bought the Astound and I don’t want to become one of “those people”. It’s just a freaking phone – it shouldn’t make me “wanty”. Hopefully TMO will show Nokia some proper love going forward.

  • Nokia Man

    Well though it sucks I am glad to report that flashing the Astound works just fine on my phone. Most of my apps remained and all I had to do was re-sync my contacts and calendar with the Nokia Suite. But other than that the phone works like a charm. There are plenty of instructions on how do do this online, plus the new Ovi store gives you free full angry birds for 30 days after you upgrade along with some other free premium apps.

    • Amber Weygandt

      @@NokiaMan:disqus 
      Does flshing the Astound allow for the Belle update?  Can explain how this is done or provide a link?

  • Anonymous

    Yeah TMO is saying its Nokia’s decision per a TMO facebook response I read . Just really like the hardware on this phone .If anyone can suggest a place to go to flash the update and where I can get instructions I would be very appreciative . I am going to hold off until the Nokia phone after the 710 .

  • C7

    I see only one problem with flashing – there is no Belle for RM-691 product (Astound has RM-691),however you can find via Navi Firm Belle FW for Nokia C7 with RM-675.I did not found an answer yet if it is possible flash my Astound with the different FW.Probably it will kill the phone… 
    Nokia Man  how did you flash yours?where did you get FW???was it RM-675??

  • Agurmeza

    Hahahaha this is terrible. I’m so glad I bought my Nokia C6-01 from Amazon. Nokia Belle is just beautiful.

  • Vern

    I flashed the RM-675 firmware. Worked fine. Be sure to back up your stuff or it will be deleted. 

  • Typhoon360

    Im still with the astound. Tmobile is really annoying I dont get why they just won’t spend a lil bit of money to update us -.-

    • Jcj1

      check your free memory in your phone, is it well above 250 MB? I doubt it

      • Typhoon360

        My mass memory? I have 6.0Gigs left

  • Tshred

    Just another great reason to dump T-Mobile.  Yes they are cheap but as the old saying goes “you get what you pay for” and in T-Mobiles case thats very little.  Coverage stinks and decisions like this just continue to reinforce how little they care about their loyal customers.  I am gone after this contract expires. 

  • http://www.facebook.com/cynthia.sosa.35 Cynthia Sosa

    I am a Nokia Astound User, and I REALLY want this Upgrade!

    T Mobile, You Disappointed Me.