Breaking Down The Handset Cost For T-Mobile’s Valentine’s Day Sale

With the news that T-Mobile’s Saturday “Cupid’s Arrow Hits Mark” sale is officially live, we’ve received two very useful price guides for both Classic Plan and Value plan smartphone/tablet pricing. If you’re looking at a phone purchase for Saturday’s sale but aren’t sure how much you’ll be shelling out-of-pocket, these charts are for you. Mail-in rebates will range anywhere from $10.00 to $400.00 depending on the smartphone or tablet choice with Value Plan Equipment Installment Plans ranging from $3.00 to $20.00 per month. Qualifying upgrade customers will need to have 22+ plus months tenure to qualify for Classic Plan pricing. Qualifying plans include Individual Plans, Family Plans, Add-a-lines, Mobile Broadband and Small Business lines.

As an extra bonus, T-Mobile is offering a Buy 2 Get 1 Free Accessory promotion in addition to this one-day only sale. I’m told this accessory special offer has been ongoing but we’re highlighting it again for this Saturday in particular.

Take a look at the pricing tables below for a better look at the special offers going on this weekend for T-Mobile’s “Cupid’s Arrow Hits Mark” sale. Also, don’t forget to check out the first marketing spot with Carly and Cupid.

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  • Rickauris86

    I. Don’t understand this prices. I have a family loyalty plan unlimited everything so what’s does that mean? Can I get a. Free phone if I do an upgrade?

    • Turdnugget0420

      There is a column header titled “rate plan requirements”

      • smylax

        Correct. But in summary, unlimited CLASSIC plans for the classic pricing, unlimited VALUE for the value plan pricing. Loyalty plans don’t qualify. Besides, compare pricing, value beats loyalty EVERY time. I’ll have to my check my math, but the classic plans are pretty comparable.

    • superman

      If you have a loyalty plan it’s probably more than a classic plan so why would you wanna stay on that?

  • Adri11898

    I have been waiting for a deal like this to get the Samsung Galaxy SII.  I have the Sensation, but I’m up for an upgrade and this is the phone that I want. Finally a good sale for us old customers.  I can’t wait for Saturday!!

    • Guest

       Same with me, I’m getting the galaxy II on Saturday also.  I’m going to the store early because I’m sure the Galaxy II is going to be the #1 seller.

      • Anonymous

        Too many haters on this deal, especially since tmobile has never considered old customers. Hopefully everything works out fine cause I have an older 3000 minute plan and want to upgrade 3 lines on gs2 this Saturday. 

  • Anonymous

    I just got off the phone with Billing and they said that I could keep my plan (Even More  750 Talk + $5 add a line) and still qualify for this.  They even changed me from Early Upgrade Plus to the Full upgrade so I could qualify on Saturday (With a note and manager override)! Best Customer service experience EVER.

    • luvdr

      When care approves you for early upgrade, you only get the up front cost. You still would not qualify for any mail in rebates. The rebate center will still deny your rebate.

      • Anonymous

        Really? The rep didn’t say anything about that.. I’ll have to call again.  I’m only a month off from the full upgrade so he said there wouldn’t be an issue.

        • Cashman

          The rebate department will deny you. 22+ months since your last upgrade

        • Anonymous

          I’m not disagreeing with the comments about the rebate department, I would definitely check the paperwork first. I know I was able to get a rebate after doing early upgrade on two lines… that was a year early.

    • smylax

      In line with the other commenters, your MIR will get denied for 2 reasons: first is that you didn’t qualify. Second is you also didn’t qualify because unlimited calling is REQUIRED for the rebate.

      • Anonymous

        Guess I’ll have to call again, Customer Care has always been good to me *shrug*

        • Shawn

          good luck with that, might want to pray as well

        • Anonymous

          Got my Amaze 4G for free, no rebate, $10 off per month (to make up for the loss of my $5 add-a-line promo), and 250 more minutes today. Yes, you guys were right, I wasn’t eligible for the Saturday promotion, but because of it, I got a better one!

  • Rfgenerator

    Looks pretty useless if you are not on an unlimited plan there is nothing here for you.  Just another gimmick to try to push people to so called “unlimited” plans.  I have a $59.99 “Classic” Family plan w/1000 minutes.  We rarely go over 300 minutes (usually much less).  Marketing generated smoke and mirrors.  No thanks.

    • Bigwillystyle

      pretty useless? People are so ignorant and do not understand that have to make up the cost for the phones, and think this is an example of STUPID CUSTOMERS and think they are entitled to anything and probably do not pay their bill on time. IDIOTS!! 

      • http://tmonews.com David

        I like this comment, except for the name calling, no more name calling but people do tend to not understand that carriers initially lose money on a phone and/or customer acquisition.

      • Anonymous

         I on the other hand do not like this comment. But did enjoy you writing out the lyrics to wild wild west.

  • Anonymous

    Thank god I got my MyTouch 4G at Costco and they offered it for a penny even for upgrading.. final price went to around $80 and a $50 mail in rebate.. so not bad :)

    • Kevincarter7

      yep i got mine in sams…it was some special weekend but i got 2 for 100 no rebates on upgrades. i don’t do rebates with tmo… they screwed me 2x

      • Kevincarter7

        hell i don’t even upgrade threw tmo anymore either and always tell friends to do it in walmart, sams, or somewhere else. thats my only real gripe with tmo. screw u on rebates. and upgrade cost to high

      • Guest

         Does Sams club only do upgrades on classic plans or do they do the EIP payment plan for the value plans also?  I’m on value plan but if I can go to sams club and get the phone at a discounted price instead of dealing with the mail in rebates, I’d prefer to go to sams club.  But I thought that you had to go to an actual tmobile store for EIP plans.

    • Shawn

      yes but now your stuck my a mytouch lol

      • Anonymous

        I guess that is the downfall but I had a mytouch 3G 3.5 mm headphone jack and it was getting pretty slow and i really needed an upgrade for a great price.. thankfully my upgrade date arrived during December.. the mytouch 4g is already fast enough for me to do facebook, twitter, youtube, text, etc.. and having a great bigger screen than the 3.2 inch screen the mytouch 3g had is a plus.

  • http://pernecky.blogspot.com Mike

    Man I’d be all over this.  I’m literally 7 days from 22 months.  Any of you T-Mobile employees know if they’d let me slide?  Do I call customer service to ask politely?

    • Anonymous

      I’d say yes, I just did it and I’m a month off from the full upgrade and they put a note on my account that a Manager may do a manual override to give me full upgrade pricing for the promotion.

      • http://pernecky.blogspot.com Mike

        You are a nice Pet Raccoon!  Thank you sir/ma’am!

        • Horace1232

          Even if they override you for the pricing, you may be disqualified from receiving the MIR due to not meeting the terms (22 Months+).

        • Luis

          if you switch to a value plan, than you can do that because instead of 22 months, it’s only 18…as long as you haven’t renewed your contract recently…worst case, just order through CC on Saturday, i’m sure they will take care of you.  

    • John

       Are you in Chicago?

      • http://pernecky.blogspot.com Mike

        I used to live in Chicago, live in Tampa now.

  • John

    Anyone know how long you would have to keep the 5Gb of data?  Will they make you keep it for the 2 years or only for 3 months or so?

    • smylax

      Until you get your rebate back, then you can drop to 2GB. But right now the 5GB is on promo so you get tethering and mobile life album for free, so if you are planning on tethering at all its a great deal. 

    • Tiffany Heuberger

      2 yr contract requirement for the 5gig internet.

  • Rickster21

    WAIT! I thought the Blackberry 9810 was not sold anymore? Can anyone confirm if stores still sell them? This would be awesome!

    • Anonymous

      Stores might not have them, but try Customer Care, I’ve gotten phones before they’ve been released by a few days from them, can’t hurt to try.

    • Cashman

      I think that part is for some dealers that might still have the phone. T-Mobile stores don’t have it anymore

    • smylax

      My store has like 1 in stock. It is EOL so stores aren’t being replenished, but some stores, like mine, may still have some in stock.

      • Rickster21

        Thanks for the info, is there a way for me as a customer to check if it is in stock at my nearby stores, or would i have to contact the store directly?

  • Wolfepakt

    Why the bleep do you need data on feature phones? Even CHEAP ___ flip phone require data?  That is insane! 

    • http://twitter.com/cielomoreno127 Solo lo traga

      It’s called increasing revenue.

    • Read_Carefully

      cause a $200 on contract data phone costs $500-$600. A flip phone costs $50 -$100, wouldn’t you want a bigger return if you were giving five to ten times the discount?

  • Emily

    Anyone else thinking they’ll pass on this deal? It looks like they are trying to get rid of inventory for something new soon.

    • Andrew Singleton

      2 devices are set to launch on february 15. obviously not gonna buy anything until… after that date.

  • Tech7

    Why would anyone want a classic plan? Value is the way to go.

  • IG

    Can someone please help me with my question? I’ve been with TMo for 10 years and am currently not on contract. I have the $39.99 (1000 mins) and I assume this is the classic plan(?)

    So, would it make sense for me to stay with the classic plan or switch to the individual value plan? 

    PS: I’d like to get the Samsung Galaxy S2

  • Almamort

    I just don’t get the point of value… you end up paying 400 bux for the galaxy S II over 20 months PLUS 200 down payment plus tax… so you end up paying 600 for the phone… only get 200 back… so how is that free?

    • IG

      Ya, that was my question as well. Looks like it’s a good deal for those on classic plans. With value plans, you need to pay $20 per month extra.

      • AB

        Adding $20 makes it the same cost as Classic, but then you stop paying that $20 at the end, so it becomes cheaper.

        • Read_Carefully

          And you get the down payment back on value so your out of picket expense is zero for value

    • Read_Carefully

      Its free with classic NOT the Value plan. Equipment install is only available for value plans.

    • AB

      You’re right about the free part, but Value is cheaper over the life of your contract because after you pay off the phone, your bill goes down by $20 a month.

    • Hello27

      Look carefully.. that is the reason why they are saying “$0 down” vs. Free on value plan… anyhow Value plan is cheaper if you think about the difference of monthly charge for same service in classic

  • Marshall Copeland

    I currently have the “Even More Plus™ Unlimited Talk + Unlimited Text + Unlimited Data” plan.  Is there a way to keep this plan and get the SGII?  I am trying to spend the smallest amount of money possible.  Or would it be better to get a classic plan and pay more? Thanks for anyone’s help :)

    • Read_Carefully

      Value plan will be cheaper

      • Marshall Copeland

         Cheaper than $65 a month that I pay now?

        • Read_Carefully

          EMP UTTW was 79.99

        • Marshall Copeland

           I got on it when it was on sale for 59.99 before they ended that promo.

        • Read_Carefully

          Even so the new value (with 2gb web) is $59.99 + phone payment and according to the info above you get $200 back

    • michael maholick

      i would upgrade to a value plan it would most likley save you some cash it is the best plan we offer, and i have saved people alot of money from switching off “old” plans like the even more + . If you are in the metro detroit area i would love to help you out lol !

      • Marshall Copeland

        I actually leave near D.C. so you couldn’t do much help from there lol.  Any idea what the increase would be from my current plan I pay about $65 for?  I am seeing it as classic would be the best deal as the phone is free and I would not have to pay $20 more a month for the phone.

        • CRT24

          value plan would be 75.00/mo with the 5GB data which you could drop down to 2Gb for $60.00/mo after you get MIR.  You will pay 200.00 up front which you will get back and then 20.00/mo for 20 months on top of your plan to pay off the phone….either way it is still less than classic….$80.00 for UNL TTW with 2GB or $90.00 for UNL TTW with 5GB and you will pay $250.00 up front and get back with MIR.

        • Marshall Copeland

           Thanks

        • Zee

          So in a way, Value plan customers will HAVE to pay for the phone while also getting stuck with 5GB data plan? Am I missing something here?

        • CRT24

          Yes you are…..5gb data requirement is for the amaze and gs2 only and it is for both classic and value.

    • Thomas Brezinski

      My understanding is that if you do not do EIP, aka you pay full price (minus rebate) you can keep your plan.  I was told at a retail store the other day when I paid off my EIP early that in order to do another EIP I would have to switch from my Even More Plus to a Value plan.

  • Dhanych2

    As someone currently on an inexpensive grandfathered plan ( 2 lines, 1000 min, unlimited web, 1 free phone for $75/month), this promotion does not work for me. It would increase my monthly rate either 50% or 100% depending which option I choose. That’s I why I’m still using phones that are nearly 3 years old…its too costly to upgrade.

    • Andrew Singleton

      you can extend the contract on a grandfathered plan… i do it all the time

  • michael maholick

    how many lines do you have

  • IG

    If I understand this correctly, I need to upgrade my $39.99 (1000 min) plan to classic individual (unlimited talk + text) for $59.99 and add a 5GB plan to get the free Samsung galaxy. Not sure how much the 5GB add on is. But on their site, they have the 

    Classic Unlimited – Premium with Smartphone Mobile HotSpot Service 

    for $89.99 per month. Essentially, I will be paying $50 more per month for unlimited talk + 5GB data + text that I don’t need to get the free phone.

  • Nrdesigns

    I don’t understand…whats a classic plan? I’ve been with t-mobile since 07 and have the my fave family plan…is that a classic plan? and if so does that mean that if my plan isn’t 99.98 or higher this deal doesnt apply to me?

    • Andrew Singleton

      yes that’s classic.

    • Mattcat02

      Classic plan means you are are eligible to upgrade your phone for a discounted price where as Value plan you pay for the phone full price but through installment plan.  That is why Value plans pay a few dollars less monthly, however if you add a new phone installment plan, you pretty much end up paying close or even a little bit more than that of Classic plan. Either plan you are locked in for two years. Hope this helps.

    • B147082

      The classic plan is if T-Mobile is subsidizing your phone. You pay more monthly for this as opposed as the Value plan which drop it roughly $20 when you own your phone.
      For example when your two year contract is over on the Classic plan you can drop to the cheaper Value plan if you use you same phone and don’t upgrade to a new phone. Don’t expect T-Mobile to alert you to the fact that you can move over to the lower plan. There are several discount carriers like simple mobile  that have much cheaper rates useing the same T-mobile network..

  • JadedNYer

    For a two line family plan it seems like the Classic plan is s better deal than the Value. With a 20 dollar EIP the monthly cost would be the same as the Classic plan plus on the Value you would taxes on the full cost of the phones.

    • Mattcat03

      regardless of classic or value plan, you would still get taxed based on the full price of the phone. No way around it.

      • JadedNYer

        No. I know in Calfornia you are taxed on the full amount, not in NY. You are only taxed on the subsidized price.

        • Pikachu

           Wrong. I work in NY. You are taxed on FULL PRICE at point of sale.

  • Luis

    remember guys, if you have an Even More Plus account, you only qualify for Value Plans, not classic.  I know a lot of reps this weekend will be pushing classic just because it’s been so long since they can actually say the phone is free after rebate(a lot of customers only care about getting a free phone, despite Value being cheaper, mainstream T-Mo customers think it’s gimmicky and feel rewarded for getting a free phone).  By the way, isn’t it funny that T-Mobile wants you to right fit every customer, yet they force you to go with the unlimited plans? I know you can change them after, but just think it’s funny when that’s becoming the #1 thing besides churn to focus on.  

    • guest

      One of the leading causes of CHURN is billing overage due to (among other things) minute overage. Unlimited plan is 10 bucks more than the next highest minute plan (20 more on a family plan).

      • Anonymous

        I have had cellphones for years, went over 200 min maybe 3 times in 5 years. My employees mostly text, they have a 1000min and on average use 50 min.went over their 1000 min never. They have unlimeted texts and use 50- 800 a months and unlimited data and i believe they’ve never reached 2 GB. Not really working for me, but it is for t mobil

  • Np6s4x

    thing i don’t really like about these sales is that they like to raise the price of some of the phones for the day like say normally on value it’s $449, but for this it would be $549 – 150 = $399, for only a $50 savings actually

    i guess currently if i were to do this i’m a bit torn between the mytouch 4G slide, and the sensation 4G, currently $499 for the mytouch, $449 for the sensation, during the sale after rebate it’s $300 for the slide, $400 for the sensation, i think i’d like the bigger screen yet the keyboard on the slide means not using screen room for the keyboard

    • Hidingfornow

       Sensation4G FTW. Well worth it, IMO better than MyTouch.

      • Np6s4x

        ok, thx, i guess one other question would be is that i don’t use much for minutes currently, so after the rebate comes, would i be able to drop the plan down to the 500mins, from unlim?

  • Anonymous

    I’m sorry T-Mobile, but after reading the above, it’s truly sucks the big one. This is in no way a deal/sale. Normal days, you’d be better off signing up.

    • Guest

      Your not reading this deal right, please go see store rep and ask questions. It is very good deal.

      • B147082

        I am reading it perfectly , free is free….the cost of free  is 0. However it is not free when you are required to buy the “Classic” rate plan that cost  $20 more for 24 months ($480 ) than the same plan without the phone using the value plan….smoke and mirrors. This is the same BS as saying “unlimited data”…unlimited is unlimited, no such thing as unlimited “up to certain amount”  

        • Guest

          Its advertised as unlimited data…..its not advertised as unlimited 4g….and that is exactly what you are receiving.

    • http://tmonews.com David

      I don’t see what you are getting out of this that doesn’t read as a sale? Honestly, this is a best-case kind of scenario for a deal for folks on Classic and Value plans. 

  • Thomas Brezinski

    While temping think I’m going to wait for the next gen Ice Cream Sandwich phones.  My G2 is still chugging along good enough for now.

  • Anonymous

    Right now i have the business value plan 1000 min and unlimited data and text for $39.99 Now with this “sale” i would have to go with $34.99 for talk and text + a dataplan of $10 or$15 and the EPI cost of $20 hmmm. How long are these EPI going to be for? The 2 year contract? That would mean that for a blackberry bold you pay $399 - the mail in rebate of $200 = $199 out of pocket plus the 24 months of $20 =$480 So in total i paid $680 when it is all said and done and a higher business plan cost. Please don’t do me any more favours

    • guest

      Sir the EIP is only for 20 months, older plans may be cheaper then the new ones. Must keep that in mind. Its best if you go into store and ask questions. these snapshots only give litle info about this promo.

      • Anonymous

        Thanks for answering but i don’t think that helps. Yeah i did that with the last two phones and that rebate never materialized. They send me a letter after 8 weeks that the valueplan was not eligeable. And even so the unlocked phones with a lower business rates seem to come out cheaper in the long run.$480-$500 and 2 years of a lower rate, i think i’m good with that.

  • 1nonly

    I don’t get the prices shown here compared to what the t mobile website currently says.  I don’t see a $79.98 Family Value Plan listed anywhere on their site.  Could someone post a link to point me in the right direction for that info on their site?

    • Guest

      The 79.99 is only with talk and text. what makes the plan 99.99 is with adding the 2gb of web. whitch makes it 49.99 each lines two lines 99.99. Please go see the store about this promo, the snap shots show little info about this event.

  • 1nonly

     `Seriously, is the Family Value Unlimited Talk + Text plan going up?!?!!!
    right now on the tmobile site that particular plan is $64.99 per line
    On the scan above the same plan is going for $79.98 per line?!?!!
    $15 bucks different. Screw that, I’ll just go tomorrow or friday and keep the difference!

    • Guest

      Sir please go see a store rep, im affrid you are not seeing the full picture. These photos are not gving the full details of them promo. T-mobile vaule unlimited talk and text is 79.98 for two lines. with adding 2gb of web would make it 99.99 for two lines or 49.99 each line up to two.

      • 1nonly

        Right, I fully understand now.  It’s just that one part of the website breaks it down (package-wise) as price per line and that’s where I got the $64.99 price from.  When in actuality it is a base price of $79.98 for two phones and an additional $25 per line for 5gb of data, making the total $129.98 per month, or, in other words…$64.99 per phone line.

        I get it…my apologies.  I guess in my world 2+2=4, but 3+1 is never 4! :)

    • CRT24

      No the price of the plan is not going up….those are the prices with the 5gb data plans which are required for GS2 and Amaze only.

  • http://twitter.com/Ucf_Knight Andrew Hong

    5GB required data plan?! Forget it! I was really looking forward to the next sale. But I guess no new phone for me!

    • Th3problem17

      It’s ten more dollars a month the phones are in the upward of 500.00 dollars aren’t you still coming out on top with the 5 gb

      • JBLmobileG1

        PLUS free tethering and mobile life plus… if the deal is still going on. Well worth the extra $10 IMO.

    • Anonymous

      See my reply to Sam above. Target has the HTC Sen. on sale for $29.99,you don’t have to change your data plan. 

  • SAM

    They shouldn’t force people who want premium phones like Galaxy S2 or Amaze to have to get a 5gb plan.  They are losing sales this way.  They don’t have the iPhone so at least let people choose the phone they want with the plan they want…Maybe some people want a top tier phone but don’t need 5gb RIGHT NOW.  Let them get a 2gb plan and if they find they use or need more data in the future, they’ll upgrade.  With Tmobile, there’s always a catch.

    • CRT24

      T-Mobile is not forcing you to do anything…..they are having a sale and making people aware of what the qualifications are for the sale. On the amaze or GS2, if you don’t want to pay for 5gb data then you simply wont get the MIR for this sale. T-mobile already has the best rates of any major carrier so if you don’t want to pay for 5gb data then choose a phone that doesn’t require it if you want to take advantage of the sale or get any phone you want and give up the MIR but you will still get the best rates of any carrier regardless.

      • JBLmobileG1

        I think whoever buys an Android phone should get at the very least the 5gb plan. From personal experience anything less won’t work out well for you if you use all the features of the phone. Heck even 5gb wasn’t enough for me so I upgraded to the 10gb ultra plan. If you use the phone for streaming or downloading games and apps you should get 5gb anyways otherwise why get an Android as nice as the Amaze and GS2 in the first place.

        • Dearestdennis

           I in no way mean this in a bad way but customer types vary from night and day, Ive setup custies on 2gb plans that only use 400mb or so and think its quite “unlimited”. then there are some that rely on their device for their “intimacy needs” and suck up their 5gb in a week. LOL!!!!….. I usually educate that 2gb is the best solution, and that only popular streaming media is the culprit of problems such as pandora, and youtube, or shoutcase streaming with high bitrate. Everyone in my city who is a tmobile employee gets by with less than 2gb a month and we all tether with ipads and android tabs. I just simply dont know how customers have the raw amount of time in a given day to use that much data

        • Guest

           I signed up for the 5GB plan under the promotion with the free teethering.  My question is when I logged onto my laptop and teethered from my phone it shows the Andriod network as unsecured.  Therefore I didn’t use it.  Is their a way to make this secure when I teether?

        • JBLmobileG1

          Yeah you can setup a password under wireless hotspot settings. That way not just anyone can use your data and its more secure.

        • Guest

           Thank you JBLmobileG1 for that information.  I will definitely do that.

        • JBLmobileG1

          Personally I don’t see how you can tether AND use your phone with only 2gb of data. Unless all you do is check email and use WIFI for downloading apps… I could go through 200mb in about a day just updating apps. And if you use Netflix or Tmobile TV enough… that alone could blow 2gb quickly. Quick question for you… you say you tether on 2gb but I thought you could only use the tethering plan with the 5gb and up plans? My only conclusion is that you go against your own rules and use tethering without paying the $14.99 fee. Not very good business practices if you rip your own company off yet try to sell anyone who tethers an extra fee and telling them they can’t tether without paying extra to do so.

    • Th3problem17

      Theres a catch with everything welcome to America where companies especially the smaller ones have to make money, that iPhone statement is irreverent with that being a 3G phone still after all these years who cares if your required to spend 30 vs 20 a month to get a 550 phone for free ? Do the math on a 2 year contract I believe it equals out to a 240 dollar difference still not more then the phone

    • Anonymous

      Or you can check out what Target has. Right they have HTC Sen. for $29.99,for upgrades and new customers. You don’t need to change your data plan with them! I got the SG2 in Dec. for
      $99. Without changing my $10. data plan. Only in the store’s and not online. That what they did in Dec. Sg2 sale was only in the stores,you can check online and see what they have.

    • Aaron Tant

      also, T-Mobile has reported that part of the reason for church is a perceived poor network, when, in fact, it has nothing to do with the network, it has to do with people getting superphones, getting the 2Gb data plan, then the customer passes the 2Gb mark and the speed slows.  Then the customer gets angry and thinks that the network stinks, when, in fact, it rocks b/c of how much data the customer has absorbed.  So, T-Mobile is right-fitting their customers into the 5Gb plans so they’ll have a better experience on the network and, of course, reduce churn.

      • guest

        Yeah, I only go to church when the internet is slow too…

        • Aaron Tant

          nice.  Thanks for the catch, I thought I had corrected both instances, guess I only got one.

      • TmoCSR

        actually dude. tmobiles network DOES suck. statistically proven fact.

        • Aaron Tant

          and that fact would be where?

  • badbob001

    I’m on a classic plan and already have the ‘$20 android’ data plan. If I get a GS2, will I lose my current data plan and be forced to get the 5GB plan? What if I want to get a free phone for a senior who doesn’t need any data?

    • http://www.facebook.com/steve.park2 Steve Park

       If you want the “free” GS2, then yes, you will have to upgrade to the 5gb plan.  There are several voice only phone for free on the web site, so you don’t need this offer to get the senior phone with no data, however if you want one of the “feature” or “smart” phones, then you will be required to get a data plan.

      • Branton

        in the past, as soon as you receive you rebate then downgrade back to your 2GB plan.  It is only for about 3 months….

  • Kirk

    All the phones are end of life, they are trying to get rid of inventory. Amaze 4G discontinued, SGS2 to follow soon.

    I wouldn’t get any of these phones unless you want no update support, because we all know T-Mobile doesn’t stand behind any of their phones.

    • Saif_001

      Definitely you are trying to get people’s attention away from this super sale…..what are you doing here if everything is bad with T-Mobile???

    • Pikachu

       I work for T-Mobile, this dudes talkin out of his booty. the only phone i know that is actually been in disco status is the g2x since december as far as i remember. the rest of the phones arent. if they were, itd probably cost a ton of revenue to just replace the entire lineup at as it stands if you were correct, which you arent. nothing to see here move along.

      • Emdiaz09

        The torch is eol…

      • Kirk

        There was a post here on Tmonews that Amaze4g is at end of life. SGS3 will be out too, making SGS2 end of life soon.

        T-mobile will then NEVER GIVE UPDATES. WHERE IS THE VIBRANT GINGERBREAD UPDATE? YA THATS WHAT I THOUGH.

      • Kirk

        There was a post here on Tmonews that Amaze4g is at end of life. SGS3 will be out too, making SGS2 end of life soon.

        T-mobile will then NEVER GIVE UPDATES. WHERE IS THE VIBRANT GINGERBREAD UPDATE? YA THATS WHAT I THOUGH.

  • Satori Jh

    I re-upped on a Family Value Plan two months ago but didn’t upgrade mine and my wife’s phones due to cost.  $99.99 is a great price for an all-inclusive plan, yet I managed to get them to trim $10/month off of that.  Unfortunately, it seems that I’m screwed on a deal like this.  :(

    • Guest

       You can still get the phones.  I also joined the value plan a couple of months ago but I didn’t upgrade phones or anything.  I’ve had my same phone for a little over 2 years now.  I’m eligible for an up grade therefore I can and will take advantage of this sale.  You should also be eligible for an upgraded phone if you haven’t had an upgrade within the past 22 months.

  • Jaygqitalia

    I am on an even more plus plan, unlimited everything 2gb for 59.99. I already spoke to T-mobile who will let me jump on a classic plan if I want ( since I said id leave and they would get nothing ). I want the Amaze 4G. How much a month would I be looking at for this, monthly cost wise for the same kinda plan I have now. And is the Classic or Value deal better in this case, since I would probably be able to get either one.

    • TmoCSR

      actually dude thats not going to work.  our systems wont allow an EM+ plan to go to a classic plan.

      • Jaygqitalia

        I dunno, I spoke to some supervisior in the retention department or w.e its called and there the ones who told me they would do it. I know people on Tmonews facebook page have said they have done it also. Guess well see.

  • Mandy

    i renewed my contract with tmo last june and got horrible deal, if i don’t get some deal on 11th, i will cancel and join sprint for $175 credit plus free GALAXY S2

    • Anonymous

      You shouldn’t come to expect more what you signed for, especially months ago. Tmobiles not at fault here. You could add a line and cancel after rebate if you’re that determined. 

    • HarryHuckster

       Sometimes better deals come to those who wait.

    • TmoCSR

      so, its tmobiles fault you didnt get a deal that you werent happy with 8 months ago?  if no deal was available that made you happy why didnt you hold out for one?

      i deal with dozens of people like you every single day.  you signed the contract.  you took what you took.  its not tmobiles fault that we have a sale 8 months later and you feel jipped.

      i know exactly what you are going to do.  youre going to try on saturday to get something you cant have, threaten to cancel because you think that bitching to Retention will get you whatever you want.

      the company doesnt owe YOU for YOUR impatience, sir.

      • TmoCSR

        er. ma’am. sorry, didnt notice your name.

      • Mandy

         dumb and cocky tmo employees like you are why tmo went in 4rth place in customer satisfaction rate. i have been paying your salary for 9 yrs and you are showing this kind of attitude towards me?

        • SickrThanYourAvg

          I dont work for t-mobile but I do work in a similar environment. The comment about paying someones salary for 9 years is bull. In those 9 years you have been receiving a service. You obviously have enjoyed it since you have lasted this long with the company. Why do you feel entitled to special treatment when you have been receiving what you agreed to pay for? You are the consumer and it was YOUR job to find the best deal that suited your needs. Why did you sign up for a bad deal? If anyone is to blame here it is you for not being a well informed consumer….just my two cents.

        • guest

           I agree with SickThankYourAvg.   What he said is true.  How long do you pay mortgage, electric bills, gas bills etc.  Does those companies ever give you breaks on your bill *of course not* if you take a break your power will get turned off and you will be evicted.  So why is a cell phone company any different.  Everyone always thinks someone owes them something.  Geez!!!

  • Randy

    i have  the family plan, 5 lines for $79.99 for $1500 mins, $30 add a line fee for 3 lines. used to be free for about a year. $20 unlimited family text.   preferred data on 2 lines $20 each& $10 for 200mb data on one line, didn’t need data on the other 2 lines. I renewed contracts last July, 2011.

    Is there any deal i can go for this feb 11th? if we can’t get free phones, what about  cheaper rates?
    thanks for any suggestions and advice here!

    • pdxDavid

       I have similar plan. 3000 shared minutes 5 lines web on two phones. Chatted with customer service.  They say no because not on value or classic plan.  You might try chatting via the site.

      • Tmorep

        depending on your usage, unlimited talk+text+web for the first 2 lines = $140 + $10 for each additional line wth 500min unl nights, weekends, mobile to mobile and unl text = $170 for a classic plan..

        youre prob paying around $210 right now not including taxes or insurance. this might be a better deal

  • Cami2nice

    So basically if you get the VALUE PLAN none of the phones are FREE. I hate it when they lie like this. 

    • Daddym469

      YES YOU ARE CORRECT, AND i AM SO SICK AND TIRED OF ALL OF THESE ACTUAL TMOBILE EMPLOYEES WHO GET ON HERE, CALLING US TROLLS WHEN THEY THEMSELVES DON’T UNDERSTAND MANY OF THE VERY QUESTIONS WE ARE ALL ASKING. 
      ***NEWS***FLASH*** THE FREE PHONES ONLY APPLY TO CLASSIC PLANS.
      ABSOLUTELY NOBODY ON A VALUE PLAN CAN GET ANYTHING FOR FREE, YET NOBODY EVER CLEARLY POINTS THIS OUT!! The essential premise of this sale is to generate cash and gather new business…and nothing is wrong with that, just do it honestly. Also, have you looked at the pricing on the phones for this sale?? All pricing is favored according to the success and or popularity of that particular phone. In other word’s certain phones should be sold only so low, and IT DOESN’T MATTER HOW HIGH!! THE VALUE CUSTOMER KNOWS UPFRONT THAT THE FULL RETAIL PRICE IS WHAT WERE GETTING INTO, SO WHY WOULD TMOBILE THINK CHANGING THE RETAIL PRICES WOULD GO UN NOTICED???That in itself defeats the main ingredient to the sale itself…..Taking your two top tier Androids and requiring them to have 5gigs of data, when data overage would not be applied, makes zero sens other than to make another add on sale. Why not let the sale be about the devices and allow the buyer to make his or her own choice on data needs.Then id the data requirement wasn’t enough the literally go through the ENTIRE catalog of phones and change the pricing we see today to something lower or even higher to suit there bottom line. many of you are not looking deep enough.
      I am not saying all of the price changes are bad but what they do in terms of the actual savings ends up being deceptive on some phones…
      Take the Sensation 4g for instance, Today a value plan member would pay $149.99 down plus the local tax on the full price of 449.99. the remaining $300 would be paid out via the EIP for 20 month’s for 15$ a month.
      The very same phone on Friday has been increased to 549.99…HELLO…THAT’S 100$ MORE!
      I will do all the math here, so were all clear.
      Friday the down payment stays the same. $149.99 plus local tax(Dallas, Tx here at, 8.25%)
      REMEMBER ON THE VALUE PLAN YOU WILL PAY THE TAX ON WHATEVER THE FULL RETAIL PRICE IS UPFRONT, SO RAISING THE PHONE $100 ONLY ADDS MORE TO THAT THANK’S!!
      OK SO THE TAX ON $549.99 HERE IS $45.37 PLUS THE 149.99 DOWN IS:$195.36
      So now you can leave the store with your new Sensation for less than 200$ walk out price.
      Now the remaining $400 goes to EIPmaking your Sensation pre rebate, $595.36
      After rebate less 150$ equals $400.00. Obviously the tax is a done deal.
      Now the same phone, at the current pre- sale price, with the same down, WITHOUT CHANGING THE RETAIL. OK IF FRIDAYS SALE KEPT THE PHONE AT THE 449.99 PRICE IT IS RIGHT NOW, HERE’S THE MATH.The tax here would be $37.12 plus the same 149.99 down equals,$487.11 now the phone after rebate would be 300.00 paid out in 20 months for 15$ a month. Like I said earlier they know even the Sensation is still one the few high end phones they still have left, so in stead of giving the customer that 100$ they choose to keep it.
      I WANT YOU GUY’S TO UNDERSTAND THAT USING A REBATE A  REWARD SHOULD BE OUTLAWED IN MY OPINION. MANY OF YOU ALSO THINK THE REBATE IS A WAY TO PREVENT FRAUD…DO YOU EVEN REALIZE WHAT YOU’RE SAYING…tHE FRAUD IS RAISING THE PRICE INSTEAD OF PASSING IT DOWN…WHAT FRAUD, EXISTING CUSTOMERS ARE PAYING THERE BILLS AND NEW CUSTOMERS AREN’T WALKING OUT OF THE STORE ON JUST THERE INITIALS, SO STOP SAYING THIS NONSENSE. Also, lets not forget the standard due date on post paid accounts is the 13 late after the 21st, so essentially this sale is an excellent opportunity to get paid twice in very close proximity. I’m just calling it as it is. Dig a lil deeper and you’ll find out that non of the previous sales(during the holidays) were done before the post paid due date. That’s probably the only highlight of this sale, get in debt a little more and make late payment arrangements after,(that’s real world scenario, for all of you techy’s who only want the best for cheap)Again the risk of fraud is little with post paid members and maybe that’s what the problem is..because many of the ridiculous statements made on here are from wifi hogging kids, who only wanna be seen with a 700$ phone and run it on a prepaid plan, while the millions of post customers are treated like tricks!
      I can say I have enjoyed my services with Tmo, but a sale should be rooted in instant gratification, not a rebate offer..and stop changing the pricing to increase your bottom line!!

      • Sam

         thumps up ! these tmo employees think we are bunch of fools, but they are wrong

        • nat

          keep telling yourself that…

    • Np6s4x

      the down payment is the free part, rather then paying like $199 + the $20 a month, + the plan, instead you pay for the plan, and the $20 a month, and after rebate the $199 turns into $0, so in total you get a $600 phone for only $400, and a plan that is cheaper the classic

    • CRT24

      No phones are ever free on value because…..and this shouldn’t be news to you…..the plan is discounted on value and not the phone.

    • Suzi

       TMO is playing the dirty used car sales man trick here with these junk deals. charging $200 to $1000 just for value plan , that is itself a rip off. think hard and you will know all these deals are junk

  • jonstonson

    T-Mobile needs to stop with weekly sales. Totally gets rid of the urgency for customers to rush to the stores. 

    • donnyc.

      This I agree with.

  • CRT24

    There still appears to be questions about this promotion so let me clarify for everyone:

    1. Both classic and value are eligible 2. New lines must have unlimited minutes Plus qualifying data plan (5gb for amaze and gs2) 3. Existing customers qualify with at least 22 months since last upgrade on unlimited classic or switch to unlimited value plan both with qualifying data added 4. Phone is free after MIR on classic and down payment is $0.00 after MIR on value……YOU WILL NOT GET THE MIR UNLESS YOU HAVE UNLIMITED MINUTES ON BOTH CLASSIC AND VALUE IN ADDITION TO HAVING THE QUALIFYING DATA FEATURE. 5. If you have more that 6 months left on your existing contract then you will have migration fees to switch to value anywhere from $50.00 to $200.00 per line…..6 months or less left on your existing contract will have no migration fees to switch to value. 6. There is a stipulation that if you renewed your contract after a certain date due to a rate plan change, and it has been at least 18 months since your last phone discount where you can switch to value without migration fees…..go to your local store and have them check it out for you.

    So, the requirements are pretty simple…..have to be on unlimited minutes with the required data feature so if you dont think its a good offer then don’t do it and if it works for you then that’s great. It’s extra money off of the phone than normal prices but for many people nothing is good enough no matter what the offer is…..this really isn’t complicated folks.

    • Zee

      Thank you so much for that! I really appreciate your post!

      Can you tell us one more thing (for idiots like myself). Can I remove the 5GB internet plan from my account after I get MIR and revert back to 2GB unlimited web plan? I have never been in contract with any phone company so really have no idea how this works. Again, thank you.

      • CRT24

        Yes, you would be able to drop the data plan back down to 2gb after you have received your MIR. I Know the intent is that you keep it at 5gb, and you may actually need the 5gb plan with either of the phones that require that data plan but it really just depends on your personal usage. But I will say that if you are throttled, it is not a good experience and that is one of the things that we want to avoid for customers.

        • Zee

          Thank you for getting back to me. You are being really helpful here! Props to you my friend. How long do they keep the money? Weeks? Months? 6 months? Has anyone ever dealt with this before?

  • http://profiles.google.com/duboi97 Kenneth Du

    I’m qualified for an upgrade. If I go this Saturday can I still get a free phone?

    • Tmorep

      if youre on a classic plan and remain on a classic plan, yes. if you switch to a value plan, yes but you still have to pay taxes on the full retail price.

    • Tmorep

      and mail in rebates dont apply to Dade county, RI, and CT

    • Tmorep

      sorry for triple post. no mail in rebates means instant rebate

    • Duboi97

      I was planning on getting 4 of them so I need to pay $800 for them?

  • Josh

    another junk, confusing and rip off deals only good for gullible tmo customers.

    this offer may sound awesome for those customers who  walk blocks , take buses to tmo store and stand in line for half an hour just to pay their monthly tmo bills.

    I am jumping to SPRINT for free galaxy s II and $150 credit. far better and no nonsense deal!

  • Anonymous

    I just wanted to say that we just had an awesome customer service experience with tmobile.  We have been with them since they took over Suncom and grandfathered us in.  I am planning on getting the Galaxy s 2 on Saturday, and I called them tonight to see what my data plan would cost, since I don’t currently have one.  My wife pays $30 a month for 5g.  The girl was really helpful.  She updated our plans which is gonna cost us less per month, and my wife and I both are getting the 5g data plans for $20 a month now.  I wanted the 5g plan anyway so the whole deal is sweet for me.  The only negative is having to let them hold my $250 for a couple of months.  Also, the girl said it is ok  to downgrade your data plan back down, but to be sure to wait until you get your rebate.  I already knew that but I was surprised she telling us that.

    • Mee

       If I downgrade my talk and data plan, is my contract will start all over again with 2 years?

      • http://twitter.com/ESZ_CoreyP Corey Piquette

        your data plan you can change at any time (I wouldn’t until you get your rebate), but your minute plan WILL renew your contract. Changing your minute plan falls into the same category as changing your whole plan. 

  • CRT24

    Ok…this
    is for all of you people that complain about what T-Mobile is charging for
    phones and what features are required and all of the other stuff you say is so
    horrible about T-Mobile and this sale. Now keep in mind these are comparisons
    about cost of service/phones only, so I don’t want to hear about coverage or anything
    else because as I have said before, you should be with a carrier that meets
    your coverage needs. If you people don’t get it after this, then there is no
    hope for you.

    AT &
    T: Unlimited Talk, Text, and 5GB web plan cost is $140.00/mo or $3360.00 24
    Month cost.

    Verizon:
    Unlimited Talk, Text, and 5GB web plan cost is $140.00/mo or $3360.00 24 Month
    cost.

    Sprint:
    Unlimited Talk, Text, and Web plan cost is $110.00/mo or $2640.00 24 Month
    cost.

    T-Mobile:
    Value Unlimited Talk, Text, and 5GB web is $75.00/mo or $1800.00 24 month cost.
    Add the most expensive phone at full cost and you are up to $2400.00 total 24
    month cost.

    So, with
    T-Mobile for the plan and the most expensive phone, you will pay $15.00 less
    per month and $240.00 total less than Sprint’s plan only, $45.00 less per month
    and $960.00 total less than AT & T and Verizon’s plan only……..So, even
    if you are getting free phones with the other carriers you are still paying more
    per month and more over the contract with the other carriers rate plans by
    themselves!!!! And with this sale you are saving even more but you will not be
    happy I guess until T-Mobile pays you for the privilege of using the service. I
    know there are things that need to be fixed with various aspects of our
    business but if after looking at this, you can’t see that T-Mobile offers far
    more for your money then you will never be satisfied. Stop complaining and just
    take advantage of the sale if it makes sense for you!

    Ok…this
    is for all of you people that complain about what T-Mobile is charging for
    phones and what features are required and all of the other stuff you say is so
    horrible about T-Mobile and this sale. Now keep in mind these are comparisons
    about cost of service/phones only, so I don’t want to hear about coverage or anything
    else because as I have said before, you should be with a carrier that meets
    your coverage needs. If you people don’t get it after this, then there is no
    hope for you.

    AT &
    T: Unlimited Talk, Text, and 5GB web plan cost is $140.00/mo or $3360.00 24
    Month cost.

    Verizon:
    Unlimited Talk, Text, and 5GB web plan cost is $140.00/mo or $3360.00 24 Month
    cost.

    Sprint:
    Unlimited Talk, Text, and Web plan cost is $110.00/mo or $2640.00 24 Month
    cost.

    T-Mobile:
    Value Unlimited Talk, Text, and 5GB web is $75.00/mo or $1800.00 24 month cost.
    Add the most expensive phone at full cost and you are up to $2400.00 total 24
    month cost.

    So, with
    T-Mobile for the plan and the most expensive phone, you will pay $15.00 less
    per month and $240.00 total less than Sprint’s plan only, $45.00 less per month
    and $960.00 total less than AT & T and Verizon’s plan only……..So, even
    if you are getting free phones with the other carriers you are still paying more
    per month and more over the contract with the other carriers rate plans by
    themselves!!!! And with this sale you are saving even more but you will not be
    happy I guess until T-Mobile pays you for the privilege of using the service. I
    know there are things that need to be fixed with various aspects of our
    business but if after looking at this, you can’t see that T-Mobile offers far
    more for your money then you will never be satisfied. Stop complaining and just
    take advantage of the sale if it makes sense for you!

    • Patricia

       stop the nonsense , will ya? be honest in your explaination

      • CRT24

        Everything that I posted is 100% accurate…..go check it out for yourself if you think its “nonsense”. You must be one of the people there is no hope for.

      • Tmorep

        if you need an explanation for an explanation, youre an idiot.

      • donnyc.

        Would you care to expand on your statement and point out what is not honest about his post? Or are you just going to try and be vague and not actually say anything at all? Honestly, the only nonsense I see is your comment.

        • Anonymous

           I agree with the unlimited price comparison you gave but with At&t and Sprint most people wouldn’t need unlimited because they offer unlimited mobile to any mobile. So unless you are comparing it to just Verizon or just to people who use a lot of minutes to land lines the comparison doesn’t mean much.

        • CRT24

          When you shop for a car and you are trying to get the best price you don’t compare different models or expect to pay the same for a car that is fully loaded to one that is basic but since you brought it up, T-Mobile’s unlimited plan is still less than the other carriers limited minute plan with unlimited to any mobile. Sprint’s 450 minute plan with m to m and data is $79.99 and the 900 minute plan is $99.99 both of which are still more than the $75.00 5gb data or the $60.00 2gb data with unlimited minutes that T-Mobile offers. AT & T is $110.00 for its 450 minute plans with 5gb data and unlimited to any mobile. So the outcome is still a better plan for less money so why don’t you just admit that T-Mobile’s plan prices are the best even when compared to lesser plans?? The numbers dont lie!

        • Anonymous

          Agreed. Also ATT has the Rollover concept where in the minutes accumulate. 
          Sprint is technically unlimited data as so we can skew Sprint to make TMo include the 10GB data and say Sprint and TMo are equivalent. 
          Previously TMo used to be the defacto value leader among the big 4. Now we have to peal layer over layer to find value if any is found? 

    • tommy

      I think this is good, and the sale lowers the price with a rebate, simply put, for a person like me already on the value plan.
      So when can I get rid of my home phone on copper and my home internet access together from the cable company? I already know I can’t replace cable TV yet.

    • tommy

      I would like to have a link just to this reply, so I can send it to my friend on ATT who just asked me how much I pay for unlimited text messaging! Perhaps TMONews could put this comment in a news item! thanks.

    • Kirk

      BLAH BLAH BLAH

  • CRT24

    sorry for the double post!

    • Paul

       go, take a hike! you are fooling  around urself here. we know what is real deal and what is a look a like fake deal!

      • CRT24

        Do you? Did I provide too many facts that you can’t dispute?

        • Simon

           you didn’t provide the “whole” facts, you just made tmo’s deal look like a  good deal when it is not.

        • CRT24

          It’s funny how you say I didn’t provide the “whole facts” but offer nothing to highlight what I didn’t provide. My whole post was about T-Mobile’s normal prices compared to the competition….please enlighten us!

  • http://www.reasny.com/ Reasny

    wow alot of fakery going on with t-mobile

  • http://twitter.com/AquarianLogic Jeff Perkins

    Well, they need something I guess to get people interested in them again…I guess. *shrugs* 

  • Guest

      How long do you pay/have you paid mortgage, electric bills, gas bills etc.  Do
    those companies ever give you breaks on your bill because you’ve been paying them/with their company/using their service for years *of course not*.  If you
    take a break your power will get turned off and you will be evicted. 
    So why is a cell phone company any different.  Everyone always thinks
    someone owes them something.  Geez!!!

  • Mlwedell

    Did anyone else notice the minimum data requirement for the SGII and HTC Amaze is 5GB? I never noticed that before…

    • http://tmonews.com David

      I highlighted this in the post, because it’s something we’ve seen before in PREVIOUS sales.

    • Anonymous

      Where do you think this smoke and mirrors game is?
      Basically TMo is forcing you to buy their top-tier Top-tier voice + text plan and try to shoe horn a high-end data plan on you based on the theoritical max the phone can handle. 
      Even the last “Value Plan” sale that happened, TMo was doing that. I think this will be the SOP from TMo going forward. 

      So the only thing TMo can now say is “We will force you a plan and for that plan you pay the least among the other post-paid carriers”. 

      • CRT24

        Once again, T-Mobile is not forcing you to do anything. They are having a sale that you can choose to take advantage of or not, but the parameters must be met for.you to get the phone for free. This may come as a shock to a lot of you but T-Mobile is a SERVICE PROVIDER and they lose money on every single handset they sell at a discount. This is not a new concept that just happened yesterday so T-Mobile gives its customers the best rates and sells comparable phones at or below what the competition does……what else does T-Mobile owe you regarding price??…….nothing!

        • Anonymous

          All I did was reply to Mlwedell as to what the facts are when he/she asked if anybody noticed that TMo has a 5GB mandatory requirement for its 42Mbps phones. 

          I am not expecting T-Mobile to owe me anything or me to owe T-Mo anything!  
          I thought of taking advantage of the sale, but I will now skip it. I have been a customer of TMo between 2004-2008. After that I am in ATT now w/o data plan, w/o texting (can’t imagine paying 10$ pm per line) and a good company discount. Add that to rollover minutes(2000+ per month) I have practical equivalent to un-limited calling now.

          I am waiting for a opportunity to move to TMo (as generally I am partial to GSM so that I can have the world capability when unlocked). Well looks like I have to look towards non-TMo retailers/e-tailers for sale. That way I have a choice of my plan rather than being forced into the more expensive plan having features that I will not use.

          What is getting truer and truer is the fact the TMo is so f****ng tie-ing itself to knots nowadays with each “sale” and still wonders why there is churn or why customers are not flocking to it inspite of providing the “value”.

        • CRT24

          With all due respect, you said the promotion was “smoke and mirrors” and you said that T-Mobile is “forcing you to buy top tier phones to shoehorn you on to a high end data plan” so you were doing a little more than just aswering his question, which is fine but just don’t state to the contrary. Every sale, rate plan, feature, and service that any company on the planet offers comes with a set of rules or stipulations to abide by for you to take advantage of or subscribe to said offer. If you do not want to pay for 5gb data but you want the amaze or gs2 then you are free to do the lower data and not get the rebate for this sale, or you can simply drop the feature down after you get the rebate. Thus T-Mobile has not forced you to do anything and you have free will to choose from the options given and it doesn’t make it “smoke and mirrors” , it just may not be right for you.

        • Kirk

          CRT24 shut up, you are annoying, you must work for T-mobile. No wonder you guys placed last in JD Powers.

          I know people on Verizon, Sprint and At&T who get awesome loyalty offers. Someone I know just basically got a free iPhone from Verizon. They couldn’t make the iphone free so instead they gave them a $200 credit on their bill instead, basically making the phone free. Oh ya, and there was no stupid $18 upgrade fee.

          Sprint is also having great retention offers.

          Get a life.

        • Guest

          Well then move along on over to sprint.  You WILL NOT be missed.  See Ya, Adios, hasta la vista…..how many more ways can I say good riddance

        • Guest

          And then you’ll be in Sprint forums whining about something…  You get a life

    • rvg911

      keep the 5gb data plan for at least 6 to 8 weeks till you get the rebate then change it back to 2gb if necessary 

  • Brinkman Andrew

    I just think it’s funny that they brought in Phillip Humm to get T-Mobile into “AT&T Shape” which has been notorious for some of the worst customer service in the industry. Once the merger doesn’t go through and the JDP awards come out, now they are suprised. The same man that was tasked to get rid of DT’s magenta headed step child is now trying to figure out how to return T-Mobile to the #1 spot. T-Mobile isn’t long for the world. Especially when Sprint is getting ahead now. 

  • sean ramey

    hmm I never received my “PERSONAL NOTE”

  • Henry1970

    I still dont see that promotion on the Tmobile Website???

  • Steve

    Been a T mobile customer for over 6 years and have an ancient phone that is dying.  Just went through layers of customer service and could not get a free phone.  I will buy their cheapest phone available, let this contract run out, and leave T mobile.  Customer loyalty should count more than newbies!

    • CRT24

      So the fact that you can get any phone free after a Mir is not good enough for you? So they have the best rates of any carrier and you can get the best phone they offer for free and that just doesn’t cut it , huh? What if they paid you to come and take the phone off their hands, would that be satisfactory?? You people are unbelievable!

      • GuestGuy

        CRT24 has a valid point. Not all current customers qualify to use this promo unless you are willing to pay the fees associated. 

      • GuestGuy

        Sorry I meant Steve has a valid point

    • guest

       How long do you pay/have you paid mortgage, electric bills, gas bills etc.  Do
      those
      companies ever give you breaks on your bill because you’ve been paying
      them/with their company/using their service for years *of course not*. 
      If you
      take a break your power will get turned off and you will be evicted. 
      So why is a cell phone company any different.  Everyone always thinks
      someone owes them something.  Geez!!!

      • GuestGuy

        Thats because most of the time we have no choice who we pay for gas or electric bills. Most gas and electric companies have contracts in place with that city or town so their is no need to give current customers any incentive when they have no competitors. That is not the case with cell phones unless you are in an extremely rural area. People can freely choose to leave which Steve is doing.

        • Drew

          Exactly right…

      • Janelle74 Js

        Amen to that!

    • GuestGuy

      Businesses make money from growing though Steve not from cutting profits to keep current customers happy. Sad but its reality

    • rvg911

      trust me if you are a qualifier ( upgrade ) you can get a free device but do not expect a super phone talk to them explain the situation