Guest Post: Explaining The “Value” In Value Plan

Editor note: This guest post was written by a T-Mobile employee with hope of encouraging T-Mobile customers to select a Value plan by seeing the real “value” in your choice. With Saturday’s sale focused on Value plans we hope that this post will better explain to you what a Value plan is, why you might want to select it and if you can save money by choosing it. Standard Disclaimer: The views expressed in this guest blog do not necessarily reflect the views and policies of TmoNews.

 

There has been a lot of skepticism and backfire when it comes to T-Mobiles Value Plans and I believe the cause or blame lies on improper advertising and explanation. The lack of advertising and explanation has caused a lot of confusion and made consumers along with readers here very weary of the new rate plans.

To get straight to the point, people are used to the Classic plans, better known as the way rate plans have been done for years. With a classic plan you select a rate plan and receive a phone at the a discounted price, generally somewhere between free and $200. I apologize for all the numbers ahead of time.  The following examples will all be examined using up to date plans and pricing, using nothing grandfathered as there would be too many options and too many plans to compare. DISCLAIMER: These are all prices directly from the companies not retailers.

T-Mobile(Classic)-This is what all customers are used to. An HTC Sensation 4G on this plan costs $199 up front and is your overall cost for the device. With an unlimited everything plan(2GB Data) the plan is $79.99 per month.

T-Mobile(Value)-Now this one is where it gets tricky. The same phone costs $199 as a Down Payment and $499 total. Now before discovering the phone costs five hundred dollars, let’s try to see the other side of it. Value Plans lower the cost of your price plan and features.You also finance the full price of your device with no interest. The payments are split into 20 months that range from $5 to $15 depending on the price point of the phone. In the case of the sensation it is $15. The same Monthly rate plan as above but on a Value plan is $59.99 per month. When you combine the monthly plan and the price of the phone on the installment plan you end up at a total of $74.99.

BUT WAIT THE PHONE STILL COSTS $499. That is true but if you do the math, you are saving $5 per month for 20 months. At the 20th month you will be done paying off the phone and your price point will lower to $59.99 saving you $20 per month for the last 4 months. The total savings over the 2 years is $180. To some people this might not be worth paying the total cost of a phone over time, but every dollar counts.

The example that I use is just one phone example. That is the highest end phone T-Mobile has with the highest EIP. If you purchased a mid end phone with an EIP of $10, then your savings over two years would be $280. If you purchased a low end phone with an EIP $5 then your savings over two years would be $380. If you choose to do a family plan the savings double.

Comparing Data and Family plans from classic to Value- Family plan add a lines on classic can be either unlimited or 500 minute line. A 500 Minute add a line is $10 per month with the 2GB data for $20, making a total $30 for the additional line. With Value it can either be the same price or lower depending on the phone you are looking to purchase. If you are looking to add a top of the line phone as the Sensation then you would be looking to pay $5 per month for the line, however the same data feature is only $10 instead of $20 providing another reason why Value plans are great. Plus the installment payment of $15 bringing your total up to $30 maximum, once again depending on the phone you purchase.

The savings are there plain and simple…but not for everyone. Due to those darn migration fees.

Migration Fees- These are assessed based on contract tenure NOT upgrade tenure. This is like a cancellation fee. To go to a Value plan you are essentially canceling your current contract to switch to a different one. Although I believe it should not be viewed as that or represented as that, it is what it is. Anytime after 9 months into a classic plan one may switch to a Value plan, at 9 month tenure one would have a $200 migration fee. Every 3 months that migration fee will be lowered by $50. At one year to 15 months left you have $150, at 9 months to a year left $100, at 6 months to 9 months you have $50, anytime under 6 months you are free to switch over with no penalty. Anyone on Even More Plus plans automatically qualifies to switch over to a Value plan. This is where you would have to do the math, is paying that migration fee worth the savings?If you are paying about $100 per month I would say yes definitely because the savings would out do the cost in 8 months maximum(if you had a $200 migration). For others who are paying less the savings would take longer and not necessarily benefit them.

Other Carriers- This is a price comparison of all major carriers, using the same price point of the device at $199 and the unlimited plans(2GB DATA). Mainly for those readers and posts I’ve seen about switching companies.

Sprint- Galaxy S 2 is $199, monthly plan for unlimited plan is $79.99. The savings with a T-Mobile Value Plan is $180 over 2 year period. Editors note: Someone reminded us that this $79.99 plan doesn’t account for the $10 surcharge for 4G phones on Sprint. 

At&t- iPhone 4 is $199, monthly plan is $114.99(2GB data). The savings with a T-Mobile Value Plan is $1,020 over 2 years. The Savings with a T-Mobile Classic plan are $840 over two years.

Verizon- A Droid X2 is $199, monthly plan is $119.99(2GB data). The savings with a T-Mobile Value Plan is $1,140 over 2 years. The savings with a T-Mobile Classic Plan is $960 over two years.

Not only is T-Mobile more affordable but I can speak from experience from working for all 4 carriers at some point, T-Mobile treats their employees the best and has by far the best customer service, you don’t have to agree but there are awards out there proving so. *Cough* J.D. Power & Associates  *cough*.

There you have it folks, hope some of you come out to the stores this Saturday the 24th for two amazing sales, to save some money and get some great deals on the best phones and accessories T-Mobile has to offer.

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  • Sdfas

    i still dont want to pay 500 for a cell phone! heres the question can i use a cell phone i already have and just get the number

  • Sdfas

    i still dont want to pay 500 for a cell phone! heres the question can i use a cell phone i already have and just get the number

    • yeah you can. :)

    • yeah you can. :)

    • jessica

      Yes. Just know when you want to get a new phone, you’re paying full price for the device and breaking it down. There is no moving from Value. One you are there, there isn’t any turning back. 

    • jessica

      Yes. Just know when you want to get a new phone, you’re paying full price for the device and breaking it down. There is no moving from Value. One you are there, there isn’t any turning back. 

      • tmo rep

        If you are worried about never being able to go on classic again, then you still don’t understand the savings on a value plan. Whether you buy a phone at $500 and finance it, or use a phone off of craigslist, It’s always going to be a lower monthly cost.

    • iGNetworks

      Yes. All you’ll need is a SIM they’ll provide you. This is also for those who buy their phones elsewhere.

  • Anonymous

    So, from a new customer perspective, they’re good. From an existing customer perspective, we’re better off sticking with what we’ve got. Gotcha. 

  • Anonymous

    So, from a new customer perspective, they’re good. From an existing customer perspective, we’re better off sticking with what we’ve got. Gotcha. 

    • Anonymous

      As an existing customer I was on a 500min/200MB plan for $59.99.

      The new Value plan of 500min/2GB is $49.99.

      • as an existing customer i have 3000 minutes, unlimited texting and unlimited data no 5 gb cap like my two brotherss, and pay 55. < this is including insurance :)

        • Anonymous

          EVERY customer ha a 5GB cap.  Even if you have the “unlimited” plans from before, it is still throttled.

  • jrr

    Switching from vague subsidized phone pricing to transparent 0% phone financing (EIP) is definitely the right move – customers can see exactly what the *real* price of the phone is, and have a lower bill once the phone is paid off.

    What I don’t understand is this: why is the contract necessary?

  • jrr

    Switching from vague subsidized phone pricing to transparent 0% phone financing (EIP) is definitely the right move – customers can see exactly what the *real* price of the phone is, and have a lower bill once the phone is paid off.

    What I don’t understand is this: why is the contract necessary?

    • CSR1

      people seem to think the only value is the actual phone when they are with a cell company. “i want free phones i want cheap phones.”
      t-mobile is offering you the value for the plan this time, not the phone. its just a different way to market that people arent used to. cheaper phone, sign a contract. cheaper plan, sign a contract.

      • jrr

        Okay, but where’s my option to pay a little more and *not* sign a contract?  The prepaid options don’t even come close to my EMP450 family.

      • jrr

        Okay, but where’s my option to pay a little more and *not* sign a contract?  The prepaid options don’t even come close to my EMP450 family.

        • InvisibleHand

          I’m pretty sure that T-Mobile loses money on many of the EMP plans. If not a direct loss, an indirect loss due to customers being able to cancel anytime.

        • Anonymous

          EIP Delinquency = Number 1 money loser.

      • Anonymous

        because people are cheap chipmunks thats why.  I cant tell you how many times people come in and get mad when we dont have free phones and then storm off saying they are going somewhere else that has free phones.  Really?  You rather get a free phone and pay more money over time then paying $80 for a phone and saving a ton of money?

        • 0neTw0

          Americans Pay the most per Phones and Service. How are we cheap chipmunks?

      • Anonymous

        because people are cheap chipmunks thats why.  I cant tell you how many times people come in and get mad when we dont have free phones and then storm off saying they are going somewhere else that has free phones.  Really?  You rather get a free phone and pay more money over time then paying $80 for a phone and saving a ton of money?

  • jrr

    Switching from vague subsidized phone pricing to transparent 0% phone financing (EIP) is definitely the right move – customers can see exactly what the *real* price of the phone is, and have a lower bill once the phone is paid off.

    What I don’t understand is this: why is the contract necessary?

  • Benz2002

    its such a shame that this value plan would not be available with the Samsung GS2 (hercules)…… any ideas how anyone can make use of this 99.99 offer for the hercules in october? probably not. what a shame…… i’ll be waiting for the hercules, then! :)

  • Benz2002

    its such a shame that this value plan would not be available with the Samsung GS2 (hercules)…… any ideas how anyone can make use of this 99.99 offer for the hercules in october? probably not. what a shame…… i’ll be waiting for the hercules, then! :)

  • Anonymous

    When paying for the phone straight out, it would be nice if they were sold unlocked.

    • Anonymous

      That might work, if you werent paying regional carrier rates as a result.  

  • guest

    We get it that Value is better!  When you take the time to dig into the nuts and bolts it becomes clear.  The fundamental problem with Value plans is that it’s too complicated to explain to customers clearly and quickly.  It took you 10 paragraphs to explain it.  Try getting through to a customer that doesn’t understand wireless, has an extremely low IQ or has a language barrier.   Most customers aren’t all that savvy. The people who come up with this stuff need to try and sell it in stores before they launch it.     

  • Anonymous

    Hey david, does tmonews have a google+ account? If not please make one since there is no more privacy on facebook and many, many people are going to google+

    thx!
    :)

    • Waiting to either get accepted into Google+ beta program for businesses or till they open it.

      • Anonymous

        do u want an invitation?

        • FtKnoxTMO

          Invite?, it’s open to all as of yesterday, so you shouldn’t need one.

        • Anonymous

          correct…

        • Anonymous

          correct…

        • InvisibleHand

          I don’t think G+ is available for businesses yet.

      • Anonymous

        do u want an invitation?

      • Anonymous

        Google+ is open to the Public now and have alot of cool features way better than facebook. hangout is really great.

  • Hamster

    This is the same reason that Even More Plus was better, except now you require contracts for everything.

    • Anonymous

      Except these plan are EVEN cheaper than those and around the same price as regional carriers who also DO NOT subsidize handsets.  

    • Anonymous

      Except these plan are EVEN cheaper than those and around the same price as regional carriers who also DO NOT subsidize handsets.  

      • 21stNow

        I would pay $5 more per month to get the same thing on a Value plan as I get on my EMP plan. And get tied down for two uncertain years. No thanks!

      • 21stNow

        I would pay $5 more per month to get the same thing on a Value plan as I get on my EMP plan. And get tied down for two uncertain years. No thanks!

        • Anonymous

          There is no way you can pay more on Value vs. EM+, the plans are $20 cheaper.  If you are uncertain then dont sign the contract.  I do find it funny however that people are SO certain of Sprint’s service.  Tell me, what are you guys going to do with your WiMax “4G” phones when Sprint switches to their cheaper grade of LTE?  What’s more uncertain than a company that plans on switching the technology behind a phone they sold you?

        • Hamster

          My EMP plan gives me 500min, Unlimited Text, 5GB high speed data for 59.99. The Value plan equivalent costs 64.99.

        • Anonymous

          There is no VP equivalent to that… 59.99 is unlimited everything. Where are you getting your numbers from?

        • Hamster

          No… 59.99 is Unlimited Talk+Text and 2GB of high speed data. Numbers come directly from T-Mobile’s website. And yes, there is a VP equivalent to my plan. Check before post FUD.

        • Anonymous

          How is 500 minutes equivalent to unlimited minutes? I know the plan… The price is equivalent… Not the plan…

        • Hamster

          I didn’t say *that* was the equivalent plan. I was correcting you on what the 59.99 Value plan was. You said unlimited everything, whereas it is unlimited talk+text and 2gb of high speed data.

          The equivalent Value plan to my 59.99 EM+ is 500min, unlimited text, and 5gb of high speed data (obviously). T-Mobile sells this plan at 64.99/month as I have already said. Check the site.

        • 21stNow

          Bill, I’m in the same situation as Hamster below.  The Value Plan that he is speaking of is 500 minutes, unlimited text and 5GB of high speed data.  That is $5 higher on the Value Plan than it is on the EMP.  The Value Plan that you are referring to below is the unlimited minutes and text and 2GB of high speed data.  I don’t need more minutes, but I do need more data.

          I didn’t mention Sprint anywhere in my post, and certainly am not considering going there.  My point in not wanting a contract to approach the buyout is that I want to be able to move to where I want to be, or cut the phone off completely if I so desire.  Divesting will likely be part of this deal.  I don’t have a problem going to AT&T.  But if my account gets sold to Sprint, I may have to just cut that phone off.

  • Miro

    Value plans only pan out if you can’t get the phone you want on a free promo, if you can then no contract is pointless depending on what services you choose as it would most likely be cheaper to just break the contract, pay ETF then go back and get another phone or just keep it. 

    The full price of the phones however is inflated, once you go to iSupply and see a bill of parts for some of the phones they’ve taken apart and analyzed you’ll realize the markup is substantial probably in the vicinity of around 100%

    • Guest

      Miro,  you cant value the price of a completed product by the value of the sum of its individual parts.  The BOM pricing that Isuppli provides does not account for Engineering, licensing, R&D, warranty, labor,tech support or sales and marketing.  

      a 100 % markup on the BOM listing probably equals 5% margin once overhead is accounted for. 

      • InvisibleHand

        You hit the nail on the head. Carriers often make more on the accessories sold with the phone than the phone itself, even after commissions are taken into consideration.

      • Miro

        i know there are additional costs but i doubt they’re $300 on top of what parts cost. My original thought was that these guys always debut new phones at say $199 on contract and every phone is $499 off contract, and $520-579 at BestBuy and dealers. Tho lately with the so called superphones carries have had $500+ prices on them for the first month. The Sensation 4G was $520 or something then in a month or two was adjusted down to $499 as well, I think it’s more like riding the early adopters’ wallets while the hype is hot :). The Nokia N8 for example is $379 unlocked on Amazon which feels about right. Also, there’s no competition in the off-contract/unlocked smart phone market

    • Anonymous

      Who do you think you are assuming that you should be charged the price of the sum of parts?  What business does that?  You think you are charged to sum of parts for a sandwich or a burger?  Did you forget carriers still have to PURCHASE these phones from OEMs?  It’s also loop-holing like this that has fueled all carriers but t-mobile to raise their ETFs.

      • Miro

        Show me where i saidi want to be charged only the sum of the parts? twat

        • Anonymous

          “The full price of the phones however is inflated, once you go to iSupply and see a bill of parts for some of the phones they’ve taken apart and analyzed you’ll realize the markup is substantial probably in the vicinity of around 100%”

          This stupid ass comment above me, insinuates that people should be assessing the cost of a phone by the sum of its parts.  you’re an idiot. 

        • Anonymous

          “The full price of the phones however is inflated, once you go to iSupply and see a bill of parts for some of the phones they’ve taken apart and analyzed you’ll realize the markup is substantial probably in the vicinity of around 100%”

          This stupid ass comment above me, insinuates that people should be assessing the cost of a phone by the sum of its parts.  you’re an idiot. 

  • Rob Reder

    I get it compared to the Classic plan. The problem is on my current contract, I get full subsidized phones every 11 months. If I’m paying for a phone for 20 months, the savings just aren’t there.

    • Anonymous

      There is no currently t-mobile plan that allows for 11 month renewals with full subsidy.  Not in Retail or Care.  There isnt even the ability to extend someone for a year in the systems.  You are full of it (my comment was flagged btw).  If you have Sprint you can kiss that goodbye along with 2011.

      • Rob Reder

        It’s not a current plan, it’s grandfathered from 2004 when I first signed on with T-mo. I’ve been getting new phones every 11 months for 7 years (well, I haven’t used my newest upgrade, eligible since june, waiting for SGS2). I’m not sure how I can prove this to you, but I assure you it’s fact.

  • chi chi

    these plans suck. i am in an even more plus plan but need a newer phone. so t-mob lol says i can sign a value plan for two yr contract but i still have to pay full price for the phone. thats just wrong.thats the whole point of signing a two yr to get a discount on a phone. cant wait go go to sprint for the iphone 5 for true unlimited

    • Anonymous

      You sound kind of stupid buddy, if you want a newer phone you can keep your same price point and get a discount if you switch to the classic plans.  (79.99 EM+ unlimited everything costs the same as 79.99 classic unlimited everything).  As explained eloquently in this article, if you switch to classic you’ll save money month over month.  It’s fools like you that are symbolic of how no matter how well you explain something or make it for the customer, someone will always create a problem where there isnt.

      • I agree. You save one way or the other. If you think about it, the total cost of savings is a little better, just not up front. The savings is spread out for 24 months. I don’t think you should sign a contract if you don’t get a discount. THe discount should be on the phone and not the plan.

        • Jimpoop

          Why does it matter where the discount is assessed?  Isn’t the important part that you save money?  

        • Jimpoop

          Why does it matter where the discount is assessed?  Isn’t the important part that you save money?  

      • chi chi

        to save  like four bucks lmao i rather pay 79 trully unlimited n get a free phone thats worth 499.99  at best buy or radio shack. instead of paying 499.99 for a phone n a two yr value plan for only 2gb of internet winning!

        • Anonymous

          80-75 =5 but who’s counting anyway?  Besides that is just for the first 20 months, for the remaining four the difference is $20.  Value Plans are not available at Big Box retailers and they offer the same deep discounts on tmo products as they do on all products, so that argument doesnt even make sense.  The truly unlimited plan also has 2GB of internet.

        • Pp

          um 2gb is not unlimited the last time i check.  take ur bolas out of ur ass. sprint has no cap on the internet. if u want to pay the same price for 2 gb its fine by me

        • Pp

          um 2gb is not unlimited the last time i check.  take ur bolas out of ur ass. sprint has no cap on the internet. if u want to pay the same price for 2 gb its fine by me

        • Anonymous

          For starters you said truly unlimited which is t-mobile not Sprint. (-1)
          Sprint does cap out 3G users just not 3G/4G users(-1)
          Sprint’s unlimited plan much like tmobile’s unlimited plan has fine print, the 2GB of internet on the tmo plan is not a cap it is a throttle point, meaning it’s still unlimited just slower.  Sprint’s 79.99 plan does not offer REAL unlimited minutes, just unlimited calling to mobiles, which is the same thing I have on my AT&T plan.  It’s marketed as unlimited because there are plenty idiots of your intelligence level that will think it is unlimited. (-1)
          What good is unlimited internet when the 3G is notoriously slower than any other wireless carrier and their “4G” service is pretty much available nowhere, can’t penetrate walls where it is available and when you are lucky enough to be stationary outside in the middle of a street, you get yourself 3-5Mbps which is what you can get on a t-mobile 3G phone.  Winning? (-10 for being completely stupid)

          If you idiots really think Sprint is going to offer unlimited internet past 2012, well then I am actually the tooth fairy, I drink too much and it makes me vulgar.  Look at their ETF increase, Upgrade Fee doubled, Just put a cap and overage on tethering.  Sprint is trying their hardest to do everything AT&T is doing while pretending to “look out” for their customer base.  

          95% of you people crying about unlimited internet don’t ever pass 5GB.  You see something on television and repeat it as if it is suddenly something you needed all the time but you don’t even understand wireless plans.  If you want Sprint, go enjoy their slowass data connections, I’ve been there, I’ll pass.  Why are you on a t-mobile forum again anyway?

        • chi chi

          y the f r u bitchn abut tmobile? if u have att lmao

        • Anonymous

          I have both… (-1)

        • Anonymous

          For starters you said truly unlimited which is t-mobile not Sprint. (-1)
          Sprint does cap out 3G users just not 3G/4G users(-1)
          Sprint’s unlimited plan much like tmobile’s unlimited plan has fine print, the 2GB of internet on the tmo plan is not a cap it is a throttle point, meaning it’s still unlimited just slower.  Sprint’s 79.99 plan does not offer REAL unlimited minutes, just unlimited calling to mobiles, which is the same thing I have on my AT&T plan.  It’s marketed as unlimited because there are plenty idiots of your intelligence level that will think it is unlimited. (-1)
          What good is unlimited internet when the 3G is notoriously slower than any other wireless carrier and their “4G” service is pretty much available nowhere, can’t penetrate walls where it is available and when you are lucky enough to be stationary outside in the middle of a street, you get yourself 3-5Mbps which is what you can get on a t-mobile 3G phone.  Winning? (-10 for being completely stupid)

          If you idiots really think Sprint is going to offer unlimited internet past 2012, well then I am actually the tooth fairy, I drink too much and it makes me vulgar.  Look at their ETF increase, Upgrade Fee doubled, Just put a cap and overage on tethering.  Sprint is trying their hardest to do everything AT&T is doing while pretending to “look out” for their customer base.  

          95% of you people crying about unlimited internet don’t ever pass 5GB.  You see something on television and repeat it as if it is suddenly something you needed all the time but you don’t even understand wireless plans.  If you want Sprint, go enjoy their slowass data connections, I’ve been there, I’ll pass.  Why are you on a t-mobile forum again anyway?

        • Anonymous

          For starters you said truly unlimited which is t-mobile not Sprint. (-1)
          Sprint does cap out 3G users just not 3G/4G users(-1)
          Sprint’s unlimited plan much like tmobile’s unlimited plan has fine print, the 2GB of internet on the tmo plan is not a cap it is a throttle point, meaning it’s still unlimited just slower.  Sprint’s 79.99 plan does not offer REAL unlimited minutes, just unlimited calling to mobiles, which is the same thing I have on my AT&T plan.  It’s marketed as unlimited because there are plenty idiots of your intelligence level that will think it is unlimited. (-1)
          What good is unlimited internet when the 3G is notoriously slower than any other wireless carrier and their “4G” service is pretty much available nowhere, can’t penetrate walls where it is available and when you are lucky enough to be stationary outside in the middle of a street, you get yourself 3-5Mbps which is what you can get on a t-mobile 3G phone.  Winning? (-10 for being completely stupid)

          If you idiots really think Sprint is going to offer unlimited internet past 2012, well then I am actually the tooth fairy, I drink too much and it makes me vulgar.  Look at their ETF increase, Upgrade Fee doubled, Just put a cap and overage on tethering.  Sprint is trying their hardest to do everything AT&T is doing while pretending to “look out” for their customer base.  

          95% of you people crying about unlimited internet don’t ever pass 5GB.  You see something on television and repeat it as if it is suddenly something you needed all the time but you don’t even understand wireless plans.  If you want Sprint, go enjoy their slowass data connections, I’ve been there, I’ll pass.  Why are you on a t-mobile forum again anyway?

        • Anonymous

          80-75 =5 but who’s counting anyway?  Besides that is just for the first 20 months, for the remaining four the difference is $20.  Value Plans are not available at Big Box retailers and they offer the same deep discounts on tmo products as they do on all products, so that argument doesnt even make sense.  The truly unlimited plan also has 2GB of internet.

        • Ash

          Look at total cost of Plan + Phone for 2 years.
          No just how much you pay for a phone upfront.
           

      • 21stNow

        Did you mean Value instead of classic? Isn’t the classic unlimited everything $99?

        • Anonymous

          No, you are thinking the Legacy Even More.  Classic is the truly unlimited at 79.99 that was advertised everywhere until the Value 59.99 was released.

        • 21stNow

          I see.  I stand corrected.

      • 21stNow

        Did you mean Value instead of classic? Isn’t the classic unlimited everything $99?

    • Tommyboy

      Bye.

    • Tommyboy

      Bye.

  • Miro

    how is sales tax charged on EIP, on the bill separately?

    • Anonymous

      Sales Tax is paid up front, the out of pocket cost is usually still cheaper than the cost on a classic plan since you usually wind up having to pay for the MIR upfront.

      Example:

      Classic Plan in NY w/ a Sensation you pay $272.19 w/ $50 MIR back and $79.99 monthly.

      Value Plan in NY w/ a Sensation you pay $244.39 up front and 74.98 monthly.  

      Out of pocket is cheaper, monthly cost is cheaper.

    • Anonymous

      Sales Tax is paid up front, the out of pocket cost is usually still cheaper than the cost on a classic plan since you usually wind up having to pay for the MIR upfront.

      Example:

      Classic Plan in NY w/ a Sensation you pay $272.19 w/ $50 MIR back and $79.99 monthly.

      Value Plan in NY w/ a Sensation you pay $244.39 up front and 74.98 monthly.  

      Out of pocket is cheaper, monthly cost is cheaper.

    • Nikki1210

      You pay the taxes up front with your down payment.

    • tmoadvisor

      You pay the sales tax upfront on the total purchase of the item, not jus the down payment. There is no additional tax added to the bill.

    • Shwimdroid

      The EIP doesn’t include tax….. you pay it off with the down payment in the store. That way, only the cost of the device is paid in Installments.

  • SEP24  DEAL IS WORST EVER DEAL I HAVE SEEN AS A CUSTOMER  FOR THE LAST 9 YRS!

    they should stop the nonsense confusing  explaination on what they are doing on sep 24h  and just say
    ” on sep 24th,  IF YOU ARE A NEW CUSTOMER OR ELIGIBLE TO UPGRADE AFTER 18 OR 24TH MONTHS,buy phone for full price and   get the cheap  value plans”
    IF YOU ARE CURRENT CUSTOMER AND NOT ON VALUE PLAN AND NOT ELIGIBLE FOR UPGRADE, PAY $200 TO GET THE VALUE PLAN PLUS FULL COST OF THE PHONES”

  • Joshuag9

    so you say for only 20 months i’ll have to pay for my phone, and then i wont have to pay for 4 months. by then, i’m going to upgrade so i’ll be paying for my new phone another 20 months?? so over a period of 4 years (2 phones) i am paying for 40 months, and not paying for it for 8 months? 

    • Senpai_tsunade

      yes… so after 20moths, then you’re contract isdone and you wont have to pay an ETF  to cancel , but after your 20 months is done then your monthly bill should be reduced, they should deduct the 15$ off your financing installments ,otherwise youd be paying more than the actual cost of the device if you decide to continue yur contract and not upgrade… right?

      • ShwimDroid

        That’s correct…. the point of this plan is to give the customer a new option when they are in the market for newer and better rate plan. You don’t need to buy a phone when you switch to a Value Plan. It just gives you a lower monthly recurring charge and cheaper features… and when you decide to purchase a phone, then you can finance it for the 20 months and still pay less (in most cases) than if you were on a Classic Plan. Once your Payment Plan is finished, then your Monthly charges are reduced back to what they were before you bought the phone. Then, you can go as long as you want at the cheaper price until you want to buy another phone. 

        • DT… sucks

          You sir/ma’am, explained it very well. T-Mobile needs more employees/people like you. 

      • 21stNow

        No, the contract is for two years, not 20 months. If you were to leave T-mobile at month 20, you would still owe an ETF, though it may be a prorated ETF by then.

  • Now_onTMO

    so another plan? is tmobile advertising this on tv ? they should if they want to get the public’s attention… i dont think people on blog sites would be willing to break their contracts just to get this plan..
    im on even more and classic plans…

  • Alex wardlaw

    omg… CELL PLANS JUST SUCK.. no matter what carrier… they are all screwing us… NOW T-mobile wants to confuse the hell out of people and stick them with a phone for 2 years that will be obsolete as soon as you walk out the door… Doesnt sound like a good deal to me…

    • Ross

      Its not this confusing in other countries from what my friends overseas tell me

  • Former T-Mo Rep

    I am SOOOO glad I quit T-Mobile Customer Care. I can’t wait to cancel my service with T-Mobile as well.

    • Integrity

      Glad u got fired for screwing other reps over with mrc…

      • DT… sucks

        lmfao … cause it’s probably true

    • Integrity

      Glad u got fired for screwing other reps over with mrc…

  • Jimkenobi

    Bottom line is that this sale is ill conceived. Classic customers don’t get a discount. Value plans are not easily understood and don’t work in this country, where you are bribed with a discounted phone to sign a contract. That is why em+ failed too.

    • tmobile top people are  bunch of bastards.

      • Tbyrne

        To throw that statement out like you did makes me think of the old saying: “It takes one to know one.”

    • Ross

      How are they even advertising this?  I haven’t seen any commercials…and Im an existing customer and haven’t gotten anything from them.  I did get a hangup today – and when I called the number, it was Tmobile but they didn’t leave a message so I don’t know what that was about.

      • 21stNow

        I don’t watch tv but I have seen plenty of Internet ads for it.

    • Mark Caswell

      This works much better in Europe because when you buy a phone… it is unlocked and works with ALL carriers… Doesn’t work here because you buy a phone here… it’s locked… and if you get it unlocked you can go to provider that who doesn’t have 3g+ that is compatible with your brick.

  • Tmo Fan

    What is the ETF if I break my contract (read Value Plan contract) after two months???

    • 21stNow

      $200 plus the remaining balance of your phone’s price.

      • Anonymous

        And this is why, as tempting as the value plan is, I will not be switching from my grandfathered month to month plan.

        You owe $200 even though you really havent recieved any subsidy if you have to cancel the contract early.

        It should be the opposite of the classic plans etf. With the classic plan you get the subsidy up front, so you owe the $200 right away. With the value plan you are trickled the subsidy.

         So the value plan etf should start small and then grow? Not sure I’d sign up for that either really.

  • I think the migration fee is stupid. It is basically an early termination fee. If I can’t go to a value plan then I can go to a competitor. T-Mobile doesn’t want me as a customer. I understand, it was never this hard in the past to change plans. Now it is. Yes I want to save money but I also want to stay with T-Mobile. I guess I have no choice but to leave once I have saved up for the ETF and a new phone with a competitor. (not at&t)

    • Ross

      You’re right – one would think Tmobile would do whatever they could to try to keep existing customers since its more expensive to get a new customer than to keep an existing one and yet over and over and over , they do everything possible to alienate existing customers…Many of us are longtime Tmobilers who wanted to be loyal but are so fed up with the way we’re being treated that it basically feels like t heyre forcing us into competitors’ hands.  I really don’t understand what management is thinking

    • Jimpoop

      The problem is in the way the migration fee is explained.  The migration fee is assessed because (assuming) you most likely received a discount on your current phone and signed a contract saying you are willing to pay $XX.XX for 2 years.  If you want to switch to a less expensive Value plan then you are essentially breaking the original contract and are asking for a second discount (on the new Value Plan.) Unfortunately we don’t get a discount just because we want one.  

    • Jimpoop

      The problem is in the way the migration fee is explained.  The migration fee is assessed because (assuming) you most likely received a discount on your current phone and signed a contract saying you are willing to pay $XX.XX for 2 years.  If you want to switch to a less expensive Value plan then you are essentially breaking the original contract and are asking for a second discount (on the new Value Plan.) Unfortunately we don’t get a discount just because we want one.  

  • Lilt53221

    Can anyone answer this question for me….. WHEN IS THE BEST TIME TO CALL CUSTOMER CARE? EVERYTIME I CALL, IM ONHOLD FOR SO LONG THAT I JUST HANG UP. THERE CUSTOMER SERVICE SUCKS.I REMEMBER WHEN U COULD TALK TO SOME ALMOST IN A SNAP OF THE FINGERS, BUT NOW ITS LIKE GETTING A HOLD OF THE UNEMPLOYMENTS AGENTS. MAYBE ITS JUST ME BUT PLEASE SOMEONE, ANYONE GIVE ME AN ANSWER

    • Ali

      Call the store.
      Go into the store.
      Have the store call for you.

    • Ali

      Sorry, I forgot to put the first part, which is why you should go to/call a store.

      I have heard that if you are a “frequent” caller that they put you on delayed queue to take care of other customers.  Not 100% sure ont he merit of this, but it makes sense.

      Also, you should be able to sign up for a callback, which is what I always end up doing.  Just as fast and you’re in as soon as the automated system calls you back.

      • Lilt53221

        How do u sign up for a callback. I dont get that option anymore. Plus im a frequent caller but inever get a hold of.anyone. Its real annoying.its like if i have any problems i have to go to a store.

      • Lilt53221

        How do u sign up for a callback. I dont get that option anymore. Plus im a frequent caller but inever get a hold of.anyone. Its real annoying.its like if i have any problems i have to go to a store.

    • Ross

      Consider yourself lucky.  Everytime Ive talked to them, they’ve given me wrong information so it hasn’t been much help.  If you live near a store, you can try going to them.  But you’re right, Tmob service has really gone down in the last 2 years but it extends to management.  I had to deal with the ‘executive customer relations’ and the woman JUDY SALAS was one of the rudest, most inconsiderate people I have ever dealt with.  Her behavior alone is going to make me leave Tmobile as soon as my contract is over – and luckily thats very soon.

    • Rudez

      Maybe we r sick of being yelled at by u self righteous jerks…who talk to us like crap….100 calls a day…yeah..try being nuce when u call in…get u much further

    • DT… sucks

      Ahhh I remember those days, when calling a CSR was an enjoyable experience. Unfortunately this has changed and from what I can tell, a lot calls to a CSR are outsourced, either to India or the Philipines :(. T-Mobile Reps get the shaft too when trying to call customer service. It’s sad, but I think Tmo is trying to fix those long wait times, don’t know when, but I remember reading on here that they were. 

      I would say you’re best bet is to go into a Retail Store and see if they can fix your problem. Hopefully you’ll get a Rep who has been there long enough that knows how to utilize the same system CSRs use. If the Rep has to call customer service you have 2 options:

      1. Tell the Rep it’s okay and you’ll handle it on your own.

      2. Pull up a chair

      Sorry if this isn’t the answer you were looking for. Honesty sucks sometimes, but that’s how things are nowadays in Magenta land, from my experience anyways. 

  • BigMixxx

    So in a nutshell…

    Pay full price for the phone over 20 months and get a discounted rate plan or go on contract with the discounted price and get just and not get the discounted rate plan.

    Soooooooooo which one benefits?  To each it’s liking.  So close but yet so far for….

    Just give the phones away again and pay the local tax on full price of the new phones..!  Lock ’em for 2 years…

    • n900mixalot

      I’m not paying full tax up front on something that I’m paying for over time. That’s not cool.

      • PatheticLoser

        I see, so what you’d rather do is have the cost of the phone added to your phone bill and added to the taxes you pay on it monthly…20 times? I’m not even bothering with the math on that.

        • n900mixalot

          No, what i am getting at is that I don’t want to deal with two contracts in one. I only want to pay the subsidized price and then pay the monthly service cost, that way I am not paying for two separate obligations: the phone and the service.

    • Miro

      you can come out quite ahead on a value plan and equipment install plan, but the savings shrink or go bust if the phone/s you want are offered free on contract

  • Ross

    Your explanation shows why this is so confusing.  You have to have a Masters in Accounting to try to figure out what your price would be for each phone and what would be the best deal.  You also call the Tmob data unlimited when its up to 2gb – and  you compare an ATT plan with an iPhone to a Tmob plan without an iPhone.  Thats not really a fair comparison.  If your bosses would get an iPhone, then you’d have a lot of customers sticking with you.  Its also rough when for the most part each company has different phones so you can’t really compare.  If you’re just going on price, then you can go to Metro PCS or Boost or Virgin Mobile or Walmart Family (which uses the Tmobile system).  With the VALUE, I still don’t understand if Id have to pay a migration fee or not…or how do I figure out what my cost would be for each phone as thats not what shows up when I log into my account and choose UPGRADE (which by the way only offers me about 10-15 phone choices) and don’t even get me started into what happens if I call or try to live chat with cust serv – They are just so incompetent and ALWAYS give me incorrect information about contracts, phone and plan prices, etc so I don’t really know whom to believe.  The VALUE plan may work for some people but if you make it that tough to figure out – and you don’t really advertise or promote it- and most of your employees can’t explain it – then your marketing department is not doing a  good job.  I guess you have to price each phone with each plan to figure it out, and then figure out if even you can qualify for the value plan.

  • Dpro

    LOL I stated this earlier and I will state it again. Even though T Mobile seems intent on showing people they can supposedly save via the European method i.e. buy your phone outright truth be told you really don’t save if you are already a T Mobile customer as you most likely already have a plan that is cheap enough to play against what they offer.
    For instance I have an unlimited loyalty plan for $50 plus 5gb data for $25 plus text for $5 which comes out to $80 same as the classic plan with only 2GB of data.  Now given that. Lets say I want to get a New HTC sensation. I can get it at many places if not T Mobile directly for $100 with no rebate. I am then in a 2 year contract at $80 either way with my grandfathered plan or with the new classic plan.

    So T Mobile try’s to convince me I will say money going with the Value plan for $60 which gives me unlimited minutes 2GB of data and text. Though I will have to make a down payment on the Sensation of $200 with a $100 rebate and pay $15 a month till $499 is paid. Except when all is said and done the $15 a month I supposedly saved is actually still going to T Mobile for the phone.

    For none T Mobile customers this might be a decent deal for most T Mobile customers its a bait and switch. Now if there $60 Value plan was actually cheaper like say $40-50 it would actually start to really save me money . Alas as it stands its pretty much a wash. Either way I am still putting out a $100 for a phone.

    • Jeter_81

      Which is why the post says grandfathered rate plans are not being discussed.

    • Anonymous

      There is a $20 difference in price, if you get a $100 rebate you are paying $399 not $499.  

    • Ross

      Tmob won’t let me keep my grandfathered plan if I upgrade a phone…So Im basically stuck w which is why I most likely will leave TMob – and if I do, I prob will end up with an iPhone since every friend and family member of mine has it (at least I ll be able to imessenger and FaceTime with them now).  Basically I can only keep my cheaper grandfathered plan as long as I keep my old phone – which is gonna die soon.  If I get a new phone, I need a new plan…and their choices for ‘upgrades’ or existing customers suck compared to what they offer new customers.  I only get a handful of models to even choose from and the prices are always more expensive than the new customer offers, which really pisses me off.  Plus why do these companies even charge upgrade fees- its another totally bogus charge.

  • I’m more confused after reading this post.  Maybe it’s time to jump to Sprint.

    • Tbyrne

      Just make sure you go to the bank first to withdrawal about double of what you were paying to T-Mobile! Sigh!!!

  • Blackcat3119

    The 2 problems with this is 1. Sensation has been $99 at best buy a while now. 2. With no contract (you just get the phone on credit), tmo. At$t or whoever can do what they want,the phone is your property from day one. No contract for at$t to honor. You own a phone that will not work on any network. too bad. My contract is up in jan. See ya soon Mr. Hess.

    • Miro

      you get the phone at BestBuy which has its own early termination fee if you don’t keep service for a specific amount of time. So if you wan’t to cancel and move on or modify your Tmobile plan you’ll get slapped with Best Buy early termination fee AND Tmobile. Costly!

    • Tbyrne

      You just made Dan a happy man. :) Hesse’s probably just loving all this crap that’s going on. Hopefully this whole process will be coming to an end soon!

    • Tbyrne

      You just made Dan a happy man. :) Hesse’s probably just loving all this crap that’s going on. Hopefully this whole process will be coming to an end soon!

  • Anonymous

    I want a plan that offers Unlimited Data, Minutes, and Texts for cheap. $49.99 like they had for a limited time, but I want that plan to be permanent

    • Ross

      Thats what the smaller companies offer.  They just have crappy phones.  But I think Boost offers t hat doesn’t it?  So do others – I don’t know about their quality – like Metro PCS  or even walmart family – which is basically tmobile repackaged

      • Anonymous

        I want these plans using GSM Companies. Most small companies like Metro PCS use CDMA, And i want to be able to switch phones when I want to.

        • Ross

          Understood.  Im not a cell phone expert and have only used GSM int he past. If you have a CDMA, how do you switch phones – do you have to input all your data again since you can’t just change  SIM cards or do they have some kind of transfer mechanism?  I assume the do since tens of millions of people are on CDMA plans.  I don’t know how all this tech stuff works.  All I know is when Ive gotten new phones with Tmob in the past, there has always been problems with the sim card transfers.  IT would be good if they’d have their 49.99 plan for an individual – not make you have to buy 2 lines.  I still don’t understand their marketing plan and why they alienate existing customers so much..and I really really don’t understand their lack of promotion over this big sale which I assume is their big Fall event and attempt as a pre-emptive strike to the iPhone hysteria that they’ll be left out of in a couple weeks

        • Anonymous

          For CDMA, you have to go to a authorized carrier store, and they will program the information into the phone for you. A sort of internal SIM card you can call it, some people do have access to a store nearby, and it is very inconvenient if your phones breaks. Unlike GSM, the information is stored on the SIM card, and you can change it in a moment’s notice. Very useful if your phone broke, and you need to use the phone instantly.

  • Kmobster

    if you cancel the value plan, you get nothing on your hand except early termination fee.  I usually cancel my contract after a year of usage and pay ETF after sell my used phone on ebay. Honestly speaking nobody pays 199 for high-end devices. Best buy offers a lot cheaper on contract.

  • n900mixalot

    There is a SIGNIFICANT DIFFERENCE between entering into a mobile phone service contract AND entering into a FINANCE AGREEMENT. You can potentially be held to two DIFFERENT contracts, as if one contract wasn’t confusing enough for customers. Of course if the customer doesn’t mess up and become delinquent, they do get a “discount” on service that isn’t really a discount at all–it’s just a cost-shifting mechanism.

    And what about new phones like the Blackberry Bold 4G? That phone costs $599 so how is the additional $100 made up? Well, they end up paying the additional $20 on top of the $59.99 so they are paying $79.99 a month. Where are the savings??!! People usually enter into new agreements for newer, top of the line phones. There’s no saving though until after the 20 months, so for FOUR MONTHS they are paying 59.99, “saving” $80.

    What about insurance, fees, etc.? Is there a financing fee? It says no interest, but that doesn’t mean no financing fees. And paying the full amount of tax up front for something that you’re not purchasing outright? What’s up with that? And are we paying universal service fund fees on $59.99, or are we paying on the total monthly charge? This raises more questions than answers, and potentially fees that preclude any real savings.

    I’d rather pay $199 for the device, pay 79.99 per month, and not have to worry about the terms of two different contracts changing mid-stroke. I don’t feel comfortable paying for something over a longer period of time that is tied to two separate obligations: 1, the phone “financing” agreement, and 2, the service contract.

    So after all of that, is there no more $199 up front for device and $79.99 per month for 2 years?

    • Anonymous

      Shutup! You’re super annoying and have no clue wth you’re saying…

      • n900mixalot

        What is “wth”. Too many words huh? Poor baby. Learn how to read and how to type, and maybe your brain won’t hurt so badly when you try to look smart.

      • n900mixalot

        What is “wth”. Too many words huh? Poor baby. Learn how to read and how to type, and maybe your brain won’t hurt so badly when you try to look smart.

        • Anonymous

          Facebook? lmao (laughing my ass off)! Since you don’t know what an acronym is, who says i use facebook? You need to go back to school mr. n900, who the hell uses Nokia these days? Like seriously….

        • n900mixalot

          like, yeah, like i was like pointing like out like what a like tool you like are based like on your like foolish response. way to like be like LATE to the party. i like know like what ftw like means, but you are like too like special needs to actually like write out a like sentence with like three letters per like word and only three like words in it. like.

    • Anonymous

      Shutup! You’re super annoying and have no clue wth you’re saying…

    • Anonymous

      the max you can be billed monthly is $15.  Stopped reading at that point, you need to learn the facts…

      • n900mixalot

        And you’re on the hook for two contractual obligations (device and service) which is ludicrous. You can’t just read part of something someone writes and think you know enough to dismiss the rest.

    • Piff

      There is NO Finance Charge and No Interest. The Bold 9900 is $300 down payment and $15 a month.

      • n900mixalot

        You still have to pay the full purchase taxes up front instead of paying taxes on the subsidized amount. You’re also on the hook for two separate contractual obligations: (1) the phone purchase price which you pay 15 a month, (2) the service contract.

    • Piff

      There is NO Finance Charge and No Interest. The Bold 9900 is $300 down payment and $15 a month.

    • Piff

      There is NO Finance Charge and No Interest. The Bold 9900 is $300 down payment and $15 a month.

    • Riggs

      Matter of fact, your right. get the classic and pay more. im sure the rep who helps you would love the fact that you are a fool and ends up paying more because you are afraid to learn a new concept that challenges your current way of thinking. more commission is paid out when someone pays more. so pay more, we need more customers like you. bring your whole family too.

    • Riggs

      Matter of fact, your right. get the classic and pay more. im sure the rep who helps you would love the fact that you are a fool and ends up paying more because you are afraid to learn a new concept that challenges your current way of thinking. more commission is paid out when someone pays more. so pay more, we need more customers like you. bring your whole family too.

      • Anonymous

        lmao!!!

      • n900mixalot

        Uh, you don’t understand a word I wrote. Contracts are contracts. A contract with one obligation carries far less risk than one with two obligations. The first obligation is the device financing. the second is for service.

    • Riggs

      Matter of fact, your right. get the classic and pay more. im sure the rep who helps you would love the fact that you are a fool and ends up paying more because you are afraid to learn a new concept that challenges your current way of thinking. more commission is paid out when someone pays more. so pay more, we need more customers like you. bring your whole family too.

  • Shwimdroid

    If anyone is confused, just call or visit a Corporately Owned Retail Store and have them give you a comparison of Classic Plans vs Value Plans….. it’s quite simple.

  • Shwimdroid

    If anyone is confused, just call or visit a Corporately Owned Retail Store and have them give you a comparison of Classic Plans vs Value Plans….. it’s quite simple.

  • jrr

    That’s interesting, given the current strategy of giving them to everybody!

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  • Miro

    Wirefly = early termination fee in addition to the one from tmobile. Plus, to get an advertised discount they have minimum plan and data addons required, else the price goes up. And you can’t change up your service, or cancel, for at least 181 days or you get ETF from Wirefly and Tmobile

  • Miro

    Wirefly = early termination fee in addition to the one from tmobile. Plus, to get an advertised discount they have minimum plan and data addons required, else the price goes up. And you can’t change up your service, or cancel, for at least 181 days or you get ETF from Wirefly and Tmobile

    • Brian

      The ETF in your example Miro is only from Wirefly.  If you start service through Wirefly and call Tmob to change your plan they dont charge you an ETF.  You would be subject to a migration fee as explained in the article above.

      • Miro

        you’re right indeed, should’ve clarified if you wanted to break contract before the 181 days is up then it’s 2 ETFs

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  • Anonymous

    The “sale” is offer a mail-in rebate on a full price device.  I know most hate mail-in rebates, but IMO it is better to offer one than not to.  

    PLEASE READ THIS

    Let’s use the Sensation for example.  Walmart pricing for device is $98.00 and you must be on a Classic Plan ($79.99/month Unl Talk/Text/2GB web).  Total cost over 24 months including phone = $2018.00

    Using the pricing from the T-Mobile promotion Value Plan phone cost is $399.99 after $100 mail-in and a monthly plan cost ($59.99/month Unl Talk/Text/2GB web).   Total cost over 24 months including phone = $1840.00

    So while you only pay $98.00 for the Sensation at Walmart you still spend $178.00 more for that upfront discount.  $178.00 isn’t much but if T-Mobile offered 3 months of service free you wouldn’t complain ($60 * 3 months = $180 approx the savings amount)

  • Unknown

    This promotion just fails, T-Mobile knows and worries that they will lose a lot of customers leaving to the other big 3’s because of iPhone 5 coming out. Good game T-Mobile. You lost me and majority of people. Critics who comment below me are the minors, for example: “Who cares about an iPhone? It’s just a phone, everyone has it. Get an android.” Well, I gotta tell you, I got an android phone and it’s crap, I hate it. iPhone exceeds my expectations, and I know that when I see some kid around 12 gets an iPhone, I am just disgust by it because they aren’t really using the “phone” part as an advantage, just using it as a game portable device. I could go on and write an essay about this, but I proved some point.

    • H8idiots

      Lol..thank god u left tmobile…u were probably one of the jerks that would call up customer service and treat them like crap….good riddance…android rules!

    • Tbyrne

      T-Mobile “LOST” you because of a promotion and/or because the iphones coming out? Yes the iphone is a great phone. If the Android phone you have is crap, could be that particular model or the user. Look! If you want a phone that does this and that and fits your needs, get it. Let those who prefer an Android or WP7 enjoy theirs also.

  • Unknown

    This promotion just fails, T-Mobile knows and worries that they will lose a lot of customers leaving to the other big 3’s because of iPhone 5 coming out. Good game T-Mobile. You lost me and majority of people. Critics who comment below me are the minors, for example: “Who cares about an iPhone? It’s just a phone, everyone has it. Get an android.” Well, I gotta tell you, I got an android phone and it’s crap, I hate it. iPhone exceeds my expectations, and I know that when I see some kid around 12 gets an iPhone, I am just disgust by it because they aren’t really using the “phone” part as an advantage, just using it as a game portable device. I could go on and write an essay about this, but I proved some point.

  • Lu

    out of my 28 posts last month, about 25 were value plans…the catch is tho, say if they wanna cancel a line, they have to pay the ETF($200) and the remaining balance from the EIP…T-Mobiles number one issue is losing customers, a $200 ETF is lower than any other carrier, but add an extra $100-$300 for example and your paying almost $300-500 to cancel your line and pay off the rest of the phone your not even gonna use anymore…1 reason alot of older customers upgrading switch to a value plan is because if they have a partial upgrade and are at the 18 months or over in there contract and upgrade tenure and still don’t have a full upgrade(22 months) but wanna get a phone,  than than they can get the phone for the full down payment price the value plan offers with no upgrade fees, no rebates compared to a classic plan upgrade tenure being at 19 months and instead of a Sensation being $200 on a classic plan cause it’s still not at 22 months, it’s $350 with a $50 rebate and an upgrade fee, but when you tell a cust, you can get this phone for $200 today and that’s it, plus a lower plan, they’ll do it…just 1 scenario for example, a little confusing but alot of people want a new phone in a year or so now, they don’t wanna wait 2 years…or there phone starts to break down after a year, it happens…so this is just another option for them to get a phone, plus keeping T-Mobile happy for them renewing for 2 years 

    • Riggs

      thats why you do value, finance the phone with no interest, and when you want a new phone u sell that ish on ebay dawg. for example, the BB Bold 9900 goes for over 700 unlocked on ebay, true story. its 300 down and 15 a month (total 600). If you sell it for 700, u can put the next down payment on your new phone and pay off your original phone in full. winning. T-Mobile is the best been a cust for 7 years and counting!!!

    • Anonymous

      Out of my 50 posts last month around 40 of them were value :)! Can’t wait till August’s final comp statement is released so they can include the “spiff”. I’LL be super pissed off if they don’t include it in this check either -_-…

  • Lu

    out of my 28 posts last month, about 25 were value plans…the catch is tho, say if they wanna cancel a line, they have to pay the ETF($200) and the remaining balance from the EIP…T-Mobiles number one issue is losing customers, a $200 ETF is lower than any other carrier, but add an extra $100-$300 for example and your paying almost $300-500 to cancel your line and pay off the rest of the phone your not even gonna use anymore…1 reason alot of older customers upgrading switch to a value plan is because if they have a partial upgrade and are at the 18 months or over in there contract and upgrade tenure and still don’t have a full upgrade(22 months) but wanna get a phone,  than than they can get the phone for the full down payment price the value plan offers with no upgrade fees, no rebates compared to a classic plan upgrade tenure being at 19 months and instead of a Sensation being $200 on a classic plan cause it’s still not at 22 months, it’s $350 with a $50 rebate and an upgrade fee, but when you tell a cust, you can get this phone for $200 today and that’s it, plus a lower plan, they’ll do it…just 1 scenario for example, a little confusing but alot of people want a new phone in a year or so now, they don’t wanna wait 2 years…or there phone starts to break down after a year, it happens…so this is just another option for them to get a phone, plus keeping T-Mobile happy for them renewing for 2 years 

  • Sir Phil

    Personally, I’ll just stick with my Even More Plus account (with 10GB Data) and buy my phones for half on EBay (with a Square Trade full Warranty for a one time fee of approx $30). Forget the $199 down payment (I paid $190 for my Motorola Defy on Ebay), forget the $15 – $20 month for the phone. And Forget the Contract!

    • Anonymous

      no EM+ has a 10GB data throttle point.  It really is amazing how little you people know about your plans.

    • Yogi

      First, Even More Plus plans include 5GB of high speed data, with no other options. Value Plans give you the option of 2GB, 5GB, or 10GB.

      Second, you aren’t required to purchase the phones with the down payment and monthly fee on the Value Plans. You can purchase the phones any way you want just like with Even More Plus, including buying them on eBay. The down payment and monthly fee is just the equipment installment option that is available, the same as it is available on Even More Plus, but it is not required.

    • Yogi

      First, Even More Plus plans include 5GB of high speed data, with no other options. Value Plans give you the option of 2GB, 5GB, or 10GB.

      Second, you aren’t required to purchase the phones with the down payment and monthly fee on the Value Plans. You can purchase the phones any way you want just like with Even More Plus, including buying them on eBay. The down payment and monthly fee is just the equipment installment option that is available, the same as it is available on Even More Plus, but it is not required.

  • 21stNow

    People used to “classic” styled plans are not the only ones who don’t like the Value Plan. Those of us that think that paying full retail price should mean no strings attached (contract) don’t like the Value Plan either.

    • Aantoine87

      this comment right here is just one of the reasons i think people are dumb in general 

      regardless if you know it or not, you always pay full price for your phone once its through the carrier

    • Aantoine87

      this comment right here is just one of the reasons i think people are dumb in general 

      regardless if you know it or not, you always pay full price for your phone once its through the carrier

      • 21stNow

        What’s dumb about it?  I’m not arguing that people don’t pay for their phones over the life of traditional contracts.  My point is that T-Mobile’s advantage with EMP plans in the past was that you paid a lower monthly price and had no contract.  Now, you still have the advantage of a lower monthly price, but are now tied to a contract.  With other carriers, you have the advantage of no contract but have to pay the full monthly price.  It’s pick your poison rather than T-Mobile having two reasons to choose them.

  • Anonymous

    Everyone should have done this math based on their individual situations long time ago. Nice article though… Now allow me to address a really nagging issue right f*cking now:

    For weeks, this site has been bombarded by spam from jerseymall..org

    Can anyone locate the origin server and take a baseball bat to that Pentium 4 box ( I know it’s a cheap old comp, either a P4 or a 10 yeard old emachines comp) Oh, and don’t forget to wear one of their $21 sport jerseys when you do.

    Next, I want the son of gun behind that site chained, starved, tortured and brought before me so I can look him in the eye and ask him if he will ever spam again…

    • It’s not just us, the same spammer has been hitting other networks…Disqus is trying to lock him out but its a cat and mouse game. Every IP he uses, email and user name I ban it and then they come right back.

  • Anonymous

    Everyone should have done this math based on their individual situations long time ago. Nice article though… Now allow me to address a really nagging issue right f*cking now:

    For weeks, this site has been bombarded by spam from jerseymall..org

    Can anyone locate the origin server and take a baseball bat to that Pentium 4 box ( I know it’s a cheap old comp, either a P4 or a 10 yeard old emachines comp) Oh, and don’t forget to wear one of their $21 sport jerseys when you do.

    Next, I want the son of gun behind that site chained, starved, tortured and brought before me so I can look him in the eye and ask him if he will ever spam again…

  • Piff

    That last guy sounds like a bitter At&t rep that’s sick and tired of people leaving iPhone for Android;  leaving At&t for T-Mo. And either way, people have ALWAYS used iPhone on T-Mobile and they will continue to do it with the iPhone 5. T-Mobile not only supports the iPhone Data, but they will even assist you in setting up the proper APN settings, so your iPhone’s Picture Messaging and web Browser (apps too) work properly on T-Mobile’s network. They even have a department in technical support dedicated to serve the over 1 Million customers currently using the iPhone with T-Mobile. Now remember, all the current iPhone Bands are only compatible with T-Mobile’s EDGE network (2G), verses Verizon’s and At&t’s 3G network (Yes, the iPhone “4” is a only 3G device, not “4G”). The Value Plan savings for an At&t customer that pays $114.99 a month is $1320 over two years. Therefore an At&t customer can unlock their iPhone and sign up for T-Mobile and continue to use their existing phone. But wait? Don’t I have to buy a phone? No. All you need is a SIM card. T-Mobile even offers the MicroSIM specifically for customers activating the iPhone 4. Why the hell would ANYONE, and I mean ANYONE, use the iPhone on At&t and pay $114.99 a month, for 2GB Data with OVERAGES!!!! (yes “overages”, that’s the crap on your statement that makes you do the “WTF” face; the features that cost extra because they are not including in your plan.) At&t’s Overage rates are $10/Each 1GB. With T-Mobile their are no overages when you choose the 2GB Full Speed data plan. On T-Mobile, if you pass the 2GB Data, there is no extra cost at all and you will still be able to use unlimited data at EDGE speeds. Let’s face it, if speed was that important then you wouldn’t be using an iPhone, you would have a 4G phone. Most people use WiFi anyways, and therefore they don’t even use that much network data, and never have to worry about speeds or usage against their allotted monthly GBs. Matter of fact, with an iPhone, you don’t even need to have a data plan at all with T-Mobile’s Value Plan (perfect for you cheap bastards that never wanna pay for data!!!). But what the hell is the purpose of that when you can save so much $$$$ and still have Data included in you Value Plan with T-Mobile? No matter what, iPhone customers always go to T-Mobile. They can deal with WiFi and EDGE, and have no problem saving over $55 Bucks a month. Family plans save even more. 

  • Piff

    That last guy sounds like a bitter At&t rep that’s sick and tired of people leaving iPhone for Android;  leaving At&t for T-Mo. And either way, people have ALWAYS used iPhone on T-Mobile and they will continue to do it with the iPhone 5. T-Mobile not only supports the iPhone Data, but they will even assist you in setting up the proper APN settings, so your iPhone’s Picture Messaging and web Browser (apps too) work properly on T-Mobile’s network. They even have a department in technical support dedicated to serve the over 1 Million customers currently using the iPhone with T-Mobile. Now remember, all the current iPhone Bands are only compatible with T-Mobile’s EDGE network (2G), verses Verizon’s and At&t’s 3G network (Yes, the iPhone “4” is a only 3G device, not “4G”). The Value Plan savings for an At&t customer that pays $114.99 a month is $1320 over two years. Therefore an At&t customer can unlock their iPhone and sign up for T-Mobile and continue to use their existing phone. But wait? Don’t I have to buy a phone? No. All you need is a SIM card. T-Mobile even offers the MicroSIM specifically for customers activating the iPhone 4. Why the hell would ANYONE, and I mean ANYONE, use the iPhone on At&t and pay $114.99 a month, for 2GB Data with OVERAGES!!!! (yes “overages”, that’s the crap on your statement that makes you do the “WTF” face; the features that cost extra because they are not including in your plan.) At&t’s Overage rates are $10/Each 1GB. With T-Mobile their are no overages when you choose the 2GB Full Speed data plan. On T-Mobile, if you pass the 2GB Data, there is no extra cost at all and you will still be able to use unlimited data at EDGE speeds. Let’s face it, if speed was that important then you wouldn’t be using an iPhone, you would have a 4G phone. Most people use WiFi anyways, and therefore they don’t even use that much network data, and never have to worry about speeds or usage against their allotted monthly GBs. Matter of fact, with an iPhone, you don’t even need to have a data plan at all with T-Mobile’s Value Plan (perfect for you cheap bastards that never wanna pay for data!!!). But what the hell is the purpose of that when you can save so much $$$$ and still have Data included in you Value Plan with T-Mobile? No matter what, iPhone customers always go to T-Mobile. They can deal with WiFi and EDGE, and have no problem saving over $55 Bucks a month. Family plans save even more. 

  • My problem with this sale is the mail in rebates. They are just insulting! Companies plan on a certain percentage of people not redeeming the rebates, or messing up their forms and therefore becoming ineligible. It’s a cheap, disgusting practice! I have no respect for any company that uses these tactics to sell their product.

    Take away your argument of the cost savings on the plan, you are still paying up front the full “down payment” at the time of sale, so I find this sale to be a joke!

    • Piff

      Dude you can get back a $100… are u serious? Don’t be mad because you cant write within the boxes in the rebate form… with enough practice im sure you can get it….

    • BDog

      Never had a problem with my rebates

    • Anonymous

      Not to mention that the company is earning interest on the money you’ve given them. Waiting months to get your “discount” is not enticing to me. I’d prefer my dicount at the till.

  • bobby

    so basically the value plan is the shiznets and there are going to be crazy mail in rebates on saturday only with value plans… nice

  • Ross

    They’re not doing a great job of advertising this.  If I hadn’t checked a tech website, I would have known nothing.  How hard can it be to at least email or text your existing customer base.  Management’s decisions just make no sense to me.  This also reminds me of an article that I read discussing the ATT merger and saying how Tmob was being squeezed at both ends.  People at the high end who want the best phones or iPhones go for Att and Verizon and consider Tmobile a lower end brand.  People who are interested in value go for the cheaper $50 unlimited plans from the minor carriers.  Tmobile is left in the middle with no clear market.  The high end think they are too low brow and the frugals think they’re too expensive.  In the meantime, their brand and customer service reputation has really suffered and as evidenced by post after post on here, they have alienated their existing customer base time and time again.  I wish someone in management would read blog posts like these and recognize all the things they’re doing wrong.  At least try to retain your current customers – in stead they keep losing more

  • Ross

    They’re not doing a great job of advertising this.  If I hadn’t checked a tech website, I would have known nothing.  How hard can it be to at least email or text your existing customer base.  Management’s decisions just make no sense to me.  This also reminds me of an article that I read discussing the ATT merger and saying how Tmob was being squeezed at both ends.  People at the high end who want the best phones or iPhones go for Att and Verizon and consider Tmobile a lower end brand.  People who are interested in value go for the cheaper $50 unlimited plans from the minor carriers.  Tmobile is left in the middle with no clear market.  The high end think they are too low brow and the frugals think they’re too expensive.  In the meantime, their brand and customer service reputation has really suffered and as evidenced by post after post on here, they have alienated their existing customer base time and time again.  I wish someone in management would read blog posts like these and recognize all the things they’re doing wrong.  At least try to retain your current customers – in stead they keep losing more

  • Daghost

    Great article. I hope to see more guest artices soon. The biggest error of the whole value vs classic thingis the migration fee. Wth? Why should i pay a migration fee if im not leaving the network? $200? Really? There is no justification for that high fee.

    • CRT24

      The migration fee, for the 85th time is because of the discount on the phone that you may have just received…..the value plans do not come with phone discounts and are much less expensive so the migration fee is to make up for the subsidy that you just received in exchange for lowering your bill…..if you are 6 months into your contract and switch to the value then you would save 360.00 over the next 18 months on your plan costs which is more than the 200.00 ETF….get it yet?? You don’t get a discount on a phone and then get to turn around and switch to plan that everyone else had to pay full price for a phone and not have some type of fee to do so……actually it would he cheaper to do it that way…..get the sensation on classic for 200.00 after Mir then switch to value with 200.00 ETF then you only paid 400.00 for the phone instead of 500.00 and you have the cheaper plan. There is your justification for the fee…..but I’m sure it will have to be explained again and again until you finally get it.

  • Daghost

    Great article. I hope to see more guest artices soon. The biggest error of the whole value vs classic thingis the migration fee. Wth? Why should i pay a migration fee if im not leaving the network? $200? Really? There is no justification for that high fee.

  • Matthew Callender

    My only problem with the value plans is that say you buy that sensation and 6 months later for whatever reason need to cancel not only do you owe the remaining balance of your EIP ($210) you also owe a cancellation fee of $200. Also I can see why TMO wants you to sign a new contract when you switch to the value plans but once you are on it and want to purchase a new phone…bam new contract! No reduced MRC or phone cost. I think TMO needs to give the option to pay full price up front for your device with no contract because they have been losing a lot of Even More Plus customers because prepay is now the only no contract option.

    • CRT24

      It’s the same concept as getting a full discount for a phone on the classic plan every 2 years…..up to 12 months into your contract you don’t get any discount on a phone and have to pay full price anyway.

    • W3m1975

      wrong about the new contract with the new phone, the only time you get a new contract on those plans is when you change between different value plans.

      • Tmo

        On value plans you can purchase phones at anytime, no need to wait for a discount cause you dont get one. And your contract is reset everytime you purchase a phone thru EIP

  • Bob

    1 – no way I will go from an even more plus plan with no contract and unlimited data to a limited data and contract plan where I have to pay full price for my phone

    2 – Tmo hard sold me on my even more plus deal and if I remember right I had to pay money for the privilege of converting

    3 – quit changing plans and services every time the wind blows

    4 – when the the stupid tower transitions going to be finished?! I am tired of dropping calls like I am already on the AT&T network!

    • Ash

      1 – There is no unlimited high speed data plan.

    • Ash

      1 – There is no unlimited high speed data plan.

    • Ash

      1 – There is no unlimited high speed data plan.

    • Yogi

      Both Even More Plus and Value Plans offer unlimited data, they are simply throttle after a given amount of high speed access. The EMP plans included 5GB of high speed while Value Plans offer options of 2GB, 5GB, or 10GB, at differing price amounts, of course.

      Yes, the EMP plans did not have a contract while the Value Plans do. However, the Value plans are less expensive that EMP plans, so, to me, it is worth it.

    • Antioch

      there is no such thing as unlimited data with t mobile (or Verizon or att). Almnost assuredly you are paying for the 5gb throttling limit as thats the standard for emp customers. you are most likely not even using that much data (look at your bill), you will likely save more money especially since value offers more data plan options.

    • Antioch

      there is no such thing as unlimited data with t mobile (or Verizon or att). Almnost assuredly you are paying for the 5gb throttling limit as thats the standard for emp customers. you are most likely not even using that much data (look at your bill), you will likely save more money especially since value offers more data plan options.

  • ok tell me this…  currently if i cancel my account at any time i pay 200 dollars and keep the phone.
    under these new plans is that the same. or do you owe 200 etf plus the balance of 15 dollars amonth for whatever is left of the 20 months?????

    • CRT24

      Of course you do…..you are paying full price for the phone with part of that being on payments. If you finance a car do you get to make a few payments and walk away from the balance? Don’t think so

      • Thats what i thought and thats what is left out of this article.  id rather pay 5 bucks extra a month and buy out for 100 +60(5 extra a month)dollars after a year since thats about the life of phones anymore.  than 100 + 120(rest of phone payment+ the extra sales tax you paid upfront).  so i guess if you are gonna keep the same phone for 2 years on tmobile youll save a little. other than that it is actually much more expensive.

        • CRT24

          It’s not really more expensive because you don’t get full discounts on phones whenever you feel like buying a phone on the classic plan either …..but you should just do the math and pick what’s right for you…..either way you go the classic or value is a better price option than any of the other 3 big carriers.

        • Antioch

          look at your contract, etf IS NOT tiered down until 18 months in. its 200$ until the final 6 months.

  • Ross

    Guess value depends on the phone and the plan.  Was just checking the Tmob site (why doesn’t the homepage scream sale on the 24th – just such poor marketing!)  But the Value plan for just unlimited talk and text is 49.99 – (no data) and the classic is 59.99 so if you were paying an extra twenty bucks a month for a value plan, it would actually be more expensive!  If you were getting minimum of 200mb of data, its 54.99 vs 69.99 so if you’re paying 20 bucks, its also more expensive…and if you’re paying 15 , then its not that much cheaper – ….at 20 mos in the tech world, things change a lot – you’ll probably want or need a new phone and plan at that point anyways

    • Jimpoop

      Your math is almost correct.  Installments on phones are $15 maximum.  Also,, data of 2 GB or higher is a requirement when getting a Classic Plan if you buy a “smartphone.”  So in your example you can get the unlimited talk text on Value for $49.99 plus the $15 installment for a total of $64.99 or the same phone on Classic would cost you $79.99. That is $300 savings in the 20 months or $420 for the full 2 year contract

      • Ross

        This is just too confusing.  It shouldn’t be this complicated to figure out a rate plan..All I know is I currently have an older grandfathered non-data plan and I basically can’t get an upgrade without changing my plan…and if Im going to pay full price for the phone then Id be better off with the prepaid TMob plan or something like Boost or Virgin which would be a lot cheaper.  IT just keeps making me think of that article that said Tmob gets squeezed cuz its not the high end or the low end so its not attracting the iPhone crowd or the value crowd

      • Ross

        This is just too confusing.  It shouldn’t be this complicated to figure out a rate plan..All I know is I currently have an older grandfathered non-data plan and I basically can’t get an upgrade without changing my plan…and if Im going to pay full price for the phone then Id be better off with the prepaid TMob plan or something like Boost or Virgin which would be a lot cheaper.  IT just keeps making me think of that article that said Tmob gets squeezed cuz its not the high end or the low end so its not attracting the iPhone crowd or the value crowd

  • W3m1975

    Your math is not completely correct if you want unlimited voice minutes with sprint to get unlimited minutes with a smart phone you pay 109.99 per month. 99.99 for unlimited on their network and 10.00 for their “premium” data add on.

  • Anonymous

    I think the phone should come unlocked if I pay full price, if you arent giving a subsidy then why are you locking them? And Why would i move from even more plus with no contract to a value plan that locks me into a contract and gave me me no discounts?  When I did the math for my plan I come out paying more after the switch and unable to bail if the DoJ fails me. In regards to the “Sept 24th sale”, no one likes mail in rebates.  if you really want this contract scam oops I mean sale to work then just offer instant rebates.

    • Antioch

      since your paying full cost for the phone you can call up tmobile the next day and get it unlocked, unlike subsidy handset there is no wait period (beyond the standard 14 days, 30 in cal) and there’s no limit of 1 per 90 days like their is with subsidized phones. be realistic here, more customers are on contract than otherwise, the company is not going to create a separate stock of unlocked phones, especially since 99% of customers will never need this

    • Antioch

      since your paying full cost for the phone you can call up tmobile the next day and get it unlocked, unlike subsidy handset there is no wait period (beyond the standard 14 days, 30 in cal) and there’s no limit of 1 per 90 days like their is with subsidized phones. be realistic here, more customers are on contract than otherwise, the company is not going to create a separate stock of unlocked phones, especially since 99% of customers will never need this

  • Chrisroberts7577

    family Classic, 2 lines, 2GB data, 1000 min (more than I need): $120/month for service, plus phones upfront.  24 month cost: $2880
    Family Value, 2 lines, 2GB data, 500 min (can’t compare apples to apples, thanks T-Mobile!): $100/month, plus $30/month for phones = $130/month.  Plus I have to put down the deposit.  24 month cost: $3000 (and I get 12,000 LESS minutes over the 24 months)

    No thanks, I’ll stick with the classic.

    • John Doe

      Just so you know Mr.Roberts the plans you are comparing are Classic -1,000 vs. Value – Unlimited mins. So if you would like to correctly compare the plans the Classic 1,000 would be 120 a month and Value unlimited would be 110 including the 30 dollars for phones.  Just FYI this is basic math!

      • Chrisroberts7577

        I did look at the wrong plan but not the one you think.  I was actually looking at the Value 500 for individuals and just doubling it for a 2 line comparison.  So let me correct myself.
        family Classic, 2 lines, 2GB data, 1000 min (more than I need): $120/month for service, plus phones upfront.  24 month cost: $2880
        Family Value, 2 lines, 2GB data, 1000 min: $80/month, plus $30/month for phones = $110/month.  Plus I have to put down the deposit.  24 month cost: $2520.  A savings of $360 over 2 years.Just FYI, you don’t have to be a jackass just because you are on the internet. (And my math was correct, I just used the wrong numbers)  Plus you say the Value unlimited is $110 (including the $30 for phones), which makes the plan $80/month.  Maybe I can’t read too but where do you find a Value unlimited plan for 2 lines with 2GB of data for $80?  Looks like we all screw up sometimes.

  • Steelers0131

    T-Mobile has made it too confusing for the average customer. Look at all of the confusion in the comments below. 

    • Anonymous

      in some ways I agree. Maybe tmo should grandfather classic plans or only make them available to current classic plan customers ( for add a line purposes)……if I’m a single person looking for new tmobile service instore, value is a better deal hands down. Why pay more foe a sensation upfront and deal with that pesky mir on a classic plan and have to pay more upfront?

  • Wow… just wow… some of you people make me weep for the future of humanity.

    Nathan M – you rock.

  • Ash

    After reading many of the comments, boy….some people don’t understand what these plans have and can’t do basic math….

  • This reminds me of algebra math question in high school. If train A goes 55 mph and train B goes 65mph…. lol.

  • Ross

    actually with the value plan – if you get a smart phone and want the price offered over the 20 month period with downpayment, you have to get the data plan – At least thats what I was told.  I couldn’t keep my call only grandfathered plan, and get a smartphone in case Id want to add data in 6-12 mos and already have the phone.  Now who knows?  Tmob employees may be wrong…But also I don’t understand why theres so much hostility in these posts.  People are just expressing their opinions – They may be longtime Tmob customers who are disappointed with the 

  • Ross

    actually with the value plan – if you get a smart phone and want the price offered over the 20 month period with downpayment, you have to get the data plan – At least thats what I was told.  I couldn’t keep my call only grandfathered plan, and get a smartphone in case Id want to add data in 6-12 mos and already have the phone.  Now who knows?  Tmob employees may be wrong…But also I don’t understand why theres so much hostility in these posts.  People are just expressing their opinions – They may be longtime Tmob customers who are disappointed with the 

  • Anonymous

    Its quite simple really….value is cheaper upfront and each month(even with sales tax included and mirs factores in on a smartphone)…..look past the fact that youre financing the device at full cost and it makes sense

  • Miro

    I’ve run this trough a spreadsheet – Family Classic 1000 vs Family Value 1000 with 2 G2x phones and Florida taxes of 20% and 6% sales tax.

    Value always costs more with everything taken into account – anywhere from $78 to $318 over 1 and 2 year period especially when factoring Value ETFs. It’s even worse for the Value plan if you can get the phones for free from Tmobile so YMMV but from looking at my spreadsheet it seems pointless to have Value, especially if there is a $200 ETF per line tacked on to it

    • Anonymous

      Why are u factoring in etf?

      • Miro

        i added it in later on just to compare, as I/we are considering leaving or ditching our Vibrants for something better as both of us unhappy with it. 

        Overall, ETF not whitstanding, in my case the Classic plan is cheaper by $102 over 24 months with 200mb data and $426 if phones are free on promo

      • Miro

        i added it in later on just to compare, as I/we are considering leaving or ditching our Vibrants for something better as both of us unhappy with it. 

        Overall, ETF not whitstanding, in my case the Classic plan is cheaper by $102 over 24 months with 200mb data and $426 if phones are free on promo

    • Anonymous

      Why are u factoring in etf?

    • Anonymous

      Do the Classic plans not have ETF or something? With taxes factored in, the only difference would be the 6% sales tax on the difference of the prices in the phone. 6% of $300 is $18, so in 4 months, the sales tax is taken care of.

      I assume by the 20% taxes, you mean the taxes on the service itself. On a Classic plan, those taxes come to $16 a month. On a Value plan, it comes to $12 a month. So that’s an additional $4 savings there, too. So, the Value plan is essentially a minimum of $9 cheaper, while the upfront cost for the phone is $18 more. The savings balance out the extra upfront cost in 2 months.

      • Miro

        yes, 20% Florida state communications tax applies to your voice plan only, not data and it’s higher in some other states and much lower in others. There’s also the FCC reg fee per line, and sales tax which applies to phone purchases and ETF.

        so it’s Voice plan + 20% communication tax + data per line + fcc fee = ?*24 months + phone costs + sales tax – rebate if any

        • Anonymous

          I still have no idea how you’re calculating this. I’m getting a minimum of a $186 difference. That’s accounting for the current $149.99 price on the Classic plan for the G2X. If that rebate goes away and you pay $199.99 per phone, it jumps to a $286 difference. I didn’t factor in the FCC fee, since that should be the same, the ETF, since that should be the same (and you wouldn’t pay it if you were to stick with the company for 2 years anyway), or the sale that’s happening tomorrow, since that requires a 2GB data plan.

          The only way I’m seeing that a Value plan could cost more is if you go through some third party retailer who offers the G2X for a lower price than T-Mobile does when paired with a Classic plan. Third parties always have their own terms to follow, though, and often those terms include a ridiculous ETF on top of the ETF that T-Mobile has.

      • Miro

        forgot to say, if the phones cost say $199.99 and there’s no rebate then on my scenario the difference is like $2 so it’s negligible but there’s still no benefit as Value has a contract and an ETF

      • Miro

        forgot to say, if the phones cost say $199.99 and there’s no rebate then on my scenario the difference is like $2 so it’s negligible but there’s still no benefit as Value has a contract and an ETF

  • Anonymous

    Just a quick correction. The Sprint plan mentioned in the post does not have unlimited minutes like the AT&T, Verizon, and T-Mobile plans do. The Sprint plan with unlimited minutes, texts, and data is $109.99 a month, making the T-Mobile Value plan $35 less a month, with a total savings of $840 over the 2 year period.

  • Also corporate discounts can not be added to Value Plans. So I am actually saving more money with my corporate discount with a savings on a phone every 18 months…

    • Yogi

      When I switched from EMP to Value Plan, the customer service rep told me that I would start getting my corporate discount again since the Value Plans are contract plans and are thus eligible for corporate discounts. I haven’t gotten a bill yet since the change, so I can’t say for sure that I’m getting it, though.

    • Yogi

      When I switched from EMP to Value Plan, the customer service rep told me that I would start getting my corporate discount again since the Value Plans are contract plans and are thus eligible for corporate discounts. I haven’t gotten a bill yet since the change, so I can’t say for sure that I’m getting it, though.

    • Yogi

      When I switched from EMP to Value Plan, the customer service rep told me that I would start getting my corporate discount again since the Value Plans are contract plans and are thus eligible for corporate discounts. I haven’t gotten a bill yet since the change, so I can’t say for sure that I’m getting it, though.

    • Yogi

      When I switched from EMP to Value Plan, the customer service rep told me that I would start getting my corporate discount again since the Value Plans are contract plans and are thus eligible for corporate discounts. I haven’t gotten a bill yet since the change, so I can’t say for sure that I’m getting it, though.

    • CRT24

      You still get your corporate discount on value plans.

    • CRT24

      You still get your corporate discount on value plans.

    • Jmontys

      Yes, they can

    • LC

      I add them for customers all the time.

  • Yogi

    Here is a real world example of my savings going from Even More Plus to Value Plan, as posted previously on another thread:

    Old Plan:
    $139.99 – EM+ Unlimited Talk, Text, Data (5GB high speed) for the first two lines
    $55 – Unlimited Talk, Text, Data (5GB high speed) for the third line
    $30 – Unlimited Talk, Text, No Data for the fourth line
    $10 – 200 minutes Talk, Unlimited Text, No Data for the fifth line
    $234.99 Total

    New Plan:
    $99.98 – Value Plan Unlimited Talk, Text, Data (2GB high speed) for the first two lines
    $35 – Unlimited Talk, Text, Data (2GB high speed) for the third line
    $25 – Unlimited Talk, Text, No Data for the fourth line
    $5 – 500 minutes Talk, Unlimited Text, No Data for the fifth line
    $164.98 Total

    The new Value Plan has more flexibility on the data packages, which is great for us since the first two smartphones don’t come anywhere close to 2GB of data. I average around 3GB per month, but since switching from a Vibrant to a Dell Venue Pro, I find myself using Wi-Fi more since it doesn’t kill the battery as bad as it did on the Vibrant. So I went with 2GB of high speed, for now. Even if I do end up needing more data, I can simply change the data plan on my phone, the third line in the above comparisons, to the 5GB Data Premium for $15 more.

    Much more flexibility and better pricing makes me happy. Of course, I had never gone to the EM+ plans because of the no contract, but more because I wasn’t paying the phone subsidy. I prefer to buy my phones myself rather than fall into the subsidy/upgrade trap that the carriers like to set. For people complaining about the contract, I would suggest looking at the Monthly 4G prepaid plans that don’t come with a contract. Although, there is no family plan with those.

    • Paul Morgan

      Makes sense for people who don’t buy new phones.  However, let’s say you bumped your data back to 5gb (so that its an even comparison), it would cost you $45 more.  But to be fair, let’s give $5 credit since your 5th line now has 150% more minutes. So you’re now:

      $204.98 with 5gb on 3 lines

      Now buy 3 brand new HTC Sensations which add $15 a month each in EIP.  The normal down-payment is a wash, since you’d pay that with the old plan too.  You’re now:

      $249.98 with 5gb on 3 lines and 3 EIP charges for 20 months.  After 20 months it drops back to $204.98.

      Granted, you save $60 a phone since the contract is 20 months, not 24.  So let’s split that $180 savings over 20 months, and its now:

      240.98 per month for 20 months, then dropping to $204.98.

      That’s $6 a month more for the same thing while you have an EIP.  However, you can choose to have a cheaper phone if you like, or you can not upgrade your phones, to reap a discount.

      While it would cost you $100 more over the course of 20 months to use this new value plan, it is a good deal if you don’t upgrade your phones.  You also get the benefit of being able to buy new phones 4 months sooner.  Selling your old phone will probably offset the remaining EIP, making it possible to switch to a new phone even sooner than that.  (Let’s say you have 8 months left of $15 EIP.  Sell your phone for $120 and you can upgrade once a year, assuming you’re okay with the down-payment costs each time.)

      With this special sale, you save $5 a month per phone for 20 months ($100 total each).  Therefore saving you $15 a month for 3 phones. Take out the $6 more per month, and you now pay $9 a month less on the Value plan compared to the Classic. But only if you buy your phone with this special sale.

      I always buy a new phone, so this is not a value for me given these calculations. Unless there’s a nice discount on a new phone. But on the other hand, $6 a month more isn’t a drastic increase.

      Please tell me if my math is bad.  I’m not the smartest tool.

      edit: proved my dumbness to myself, had to correct some math.

      • LC

        But like Yogi was saying, not everyone needs the 5GB web, so there isn’t really a need to compare apples to apples like that….Sure, it makes a more even playing field of course, but if the user doesn’t need that amount, and only took it because it was the only option, then it does make sense to compare the 2GB plan to his old plan. I totally see where you’re coming with your comparison, but the majority of people don’t need that much data and really are seeing a savings becuas they’re paying for features that they’re using, and not overpaying for what they don’t need.

      • Yogi

        My comparison is of Even More Plus and Value Plans, neither of which included a subsidized phone. So if you are going to add in an EIP cost on one, you would need to add it for both, so it would be a wash. Yes, to make it an apples to apples comparison you would need to bring up my data to 5GB per smartphone, raising my monthly total by $45 per month. It would still be substantially cheaper than my EMP plan was. However, part of the reason the Value Plan is better than Even More Plus is that it gives you more options of different high speed data packages.

      • Yogi

        My comparison is of Even More Plus and Value Plans, neither of which included a subsidized phone. So if you are going to add in an EIP cost on one, you would need to add it for both, so it would be a wash. Yes, to make it an apples to apples comparison you would need to bring up my data to 5GB per smartphone, raising my monthly total by $45 per month. It would still be substantially cheaper than my EMP plan was. However, part of the reason the Value Plan is better than Even More Plus is that it gives you more options of different high speed data packages.

  • Yogi

    Here is a real world example of my savings going from Even More Plus to Value Plan, as posted previously on another thread:

    Old Plan:
    $139.99 – EM+ Unlimited Talk, Text, Data (5GB high speed) for the first two lines
    $55 – Unlimited Talk, Text, Data (5GB high speed) for the third line
    $30 – Unlimited Talk, Text, No Data for the fourth line
    $10 – 200 minutes Talk, Unlimited Text, No Data for the fifth line
    $234.99 Total

    New Plan:
    $99.98 – Value Plan Unlimited Talk, Text, Data (2GB high speed) for the first two lines
    $35 – Unlimited Talk, Text, Data (2GB high speed) for the third line
    $25 – Unlimited Talk, Text, No Data for the fourth line
    $5 – 500 minutes Talk, Unlimited Text, No Data for the fifth line
    $164.98 Total

    The new Value Plan has more flexibility on the data packages, which is great for us since the first two smartphones don’t come anywhere close to 2GB of data. I average around 3GB per month, but since switching from a Vibrant to a Dell Venue Pro, I find myself using Wi-Fi more since it doesn’t kill the battery as bad as it did on the Vibrant. So I went with 2GB of high speed, for now. Even if I do end up needing more data, I can simply change the data plan on my phone, the third line in the above comparisons, to the 5GB Data Premium for $15 more.

    Much more flexibility and better pricing makes me happy. Of course, I had never gone to the EM+ plans because of the no contract, but more because I wasn’t paying the phone subsidy. I prefer to buy my phones myself rather than fall into the subsidy/upgrade trap that the carriers like to set. For people complaining about the contract, I would suggest looking at the Monthly 4G prepaid plans that don’t come with a contract. Although, there is no family plan with those.

  • Middle Greek

    This is wildly complicated and smells of inept marketers’ brainfarts. Even if I save $200 (over two years!) it’ll take me more than that in my hourly wage to get it straightened out at the store. And that’s assuming the store won’t be packed with fools and poors, which it will be.

  • Middle Greek

    This is wildly complicated and smells of inept marketers’ brainfarts. Even if I save $200 (over two years!) it’ll take me more than that in my hourly wage to get it straightened out at the store. And that’s assuming the store won’t be packed with fools and poors, which it will be.

    • Jmontys

      if you don’t cancel it saves you money, hard concept?

  • Middle Greek

    This is wildly complicated and smells of inept marketers’ brainfarts. Even if I save $200 (over two years!) it’ll take me more than that in my hourly wage to get it straightened out at the store. And that’s assuming the store won’t be packed with fools and poors, which it will be.

  • Middle Greek

    This is wildly complicated and smells of inept marketers’ brainfarts. Even if I save $200 (over two years!) it’ll take me more than that in my hourly wage to get it straightened out at the store. And that’s assuming the store won’t be packed with fools and poors, which it will be.

  • Nope

    too much word smithing and number crunching didn’t convince me to get a new phone

  • Nope

    too much word smithing and number crunching didn’t convince me to get a new phone

  • Nope

    too much word smithing and number crunching didn’t convince me to get a new phone

  • Stu

    The Migration Fee ticks me off, and is a deal killer for me. My current plan is 2 lines @  400 min, 400 text and unlimited data on each  for $99. $113 with taxes and fees. New plan would be +25 for two phones plus migration plus downpayment. I’m losing money by moving. I’ll keep what I have until they drop migration, come up with something to make me give up a 7 year old rate plan or make me change therefore constituting a material breach. And if the ATT deal goes through i’m gone anyway. I don’t do business with the Death Star.

    • Jmontys

      You took promotion A, which made you ineligible for promotion B, even before you changed there was the option of Even More Plus which has no migration fee to value plans. Posting this is like you complaining that Costco charges you to renew your membership.

      • Stu

        What part didn’t you understand.I didnt take any promotions!  I didn’t change anything I have had this same plan for years, and TMO has not showed my any reason to move to a different plan, and added fees don’t help their case.

  • Family Plan confusion

    Hmmm, interesting. My problem is I have a 5-line family plan of which three are eligible while two are still under contract (3/12 and 10/12). So if it ends up being too much to pay the migration fee on those two lines, how does that work? Would they all still be under the same family plan but with those two under the old rates and add a line charge while only the three eligible lines would be moved onto the value plan pricing? Or would those two lines prevent me from changing at all if I wasn’t going to move all five lines over at once.

  • Family Plan confusion

    Hmmm, interesting. My problem is I have a 5-line family plan of which three are eligible while two are still under contract (3/12 and 10/12). So if it ends up being too much to pay the migration fee on those two lines, how does that work? Would they all still be under the same family plan but with those two under the old rates and add a line charge while only the three eligible lines would be moved onto the value plan pricing? Or would those two lines prevent me from changing at all if I wasn’t going to move all five lines over at once.

  • robert

    i have an off contract blackberry data only plan.  if i want to switch
    to a value plan without upgrading my phone, will i be required to sign a
    2yr agreement just for switching? i understand that there is no
    migration fee but i will not switch if they put me back on contract.

  • I see the T-Mo marketing mavens have been working overtime in this thread.

    Let me tell you all why I am not switching to a “Value” plan any time in the near future.

    I liked T-Mo for a couple of good reasons — they had (and arguably still have) some of the best Android phones out there, and they gave you a discount for bringing your own device. The latter point was awesome because, in an era of 300-600 dollar smartphones becoming commonplace, it makes a lot more sense to hang on to them for longer than two years. I intend to do this with my G2, all else notwithstanding. Alas, T-Mo has since decided to make doing so much harder — or, at least, have it provide no benefit over traditional US carrier plans.

    The “Value” plan in particular, while seeming to be cheaper on the surface, simply provides the worst of both worlds; you are locked into a two-year contract, AND you are required to pay full price for a phone, albeit in installments. This provides no value over the Even More Plus plans they supplanted.

    Anyone professing otherwise has been quick to compare apples to oranges. Let’s compare apples to apples.

    I have an Even More Plus plan — 500 minutes, unlimited text, and 5 GB of data (down from 10 GB not a year ago). For all of this, I pay $60/month (before taxes), and have no contract. This same scheme on the “Value” plan — 500 minutes, unlimited text, and 5 GB of data — would require me to sign a 2-year contract and pay $65/month, even without purchasing a phone. Thus, the 2-year total cost of the EM+ plan, before tax, without a phone, is $1200 ($60 * 24 months). The total cost under a “Value” plan? $1320 ($65 * 24 months).

    For me, the freedom of being without a contract has value, albeit intangibly, for two reasons. The first is that I live in an area that T-Mo has not graced even with 3G connection, leaving me with a smartphone with an EDGE connection. While I catch glimpses of 4G near the highway, which gives me some hope that maybe they’ll bring it here, I’m not going to commit myself for two years of possible EDGE speeds.

    The second reason? I will not commit to a two-year contract with the possibility of being made to be an AT&T customer. I will NOT patronize AT&T under any circumstances. Period.

    The financial difference, one may argue, is small. But in the final analysis, under the “Value” plan one
    is still paying more money for the same service with no freedom to switch
    carriers without ETF, even without buying a phone. And that is distasteful to me, given T-Mo’s deteriorating customer service, its lackluster broadband coverage, and the danger of being forced to become an AT&T customer. Once they improve, then we can talk about commitments. But I’m not holding my breath.

    • Tbyrne

      I admire your ethics! I’m glad you’re sticking it out like the rest of your loyal T-Mobile brothers and sisters! This has truly been a emotional rollercoaster ride. There’s still a chance that this thing’s going to work out for us. We just have to stay firm in our resolve not to give up hope. Most people don’t realize that many, many people other than T-Mobile customers are watching what’s going on and are concerned too. We all need to remember that it’s the big wigs higher up that are causing this mess. Hopefully someone higher up with some clout can use their common sense and broker some kind of deal that will be beneficial to everyone, but mostly the the always loyal T-Mobile customer.

      • Tbyrne

        “for the” Sorry!

    • Ok, what if we say First — just for sake of argument — that you didn’t loathe AT&T (and I know there are plenty of reasons to despise them).

      And then Second, we accept one more premise: that AT&T (or T-Mobile if the deal doesn’t go through) agrees to keep you at your current rate at the time of the merger (sometime next year if it goes) for as long as you want.  (I’m not going to believe it until its written in stone, but its not wholly implausible. See http://www.tmonews.com/2011/09/att-says-keep-your-rate-plan-even-when-your-contract-expires/ and http://www.cnet.com/8301-17918_1-20109050-85/at-t-may-honor-t-mobile-contracts-for-good/?tag=mncol;10n)    

      Now, take the HTC Sensation example by the original poster above.  When the 2 year contract ends you only saved $180 dollars, i.e., you ended up paying $219 for your phone over time [$199 down payment – $99 mail-in rebate + $300 (20 mos. x $15) – $180 savings from Value Plan = $219], while the other guy who signed up for Classic Unlimited only paid $199.  Other guy wins by saving $20 (we’ll leave out for sake of simplicity the time value of money you saved by paying over time).

      BUT, now going forward, and forever more, you will get Unlimited Calling, Unlimited Text and 2 Gig Data (Value Plus) for only $59.99 (again, assuming the premise that rates stay grandfathered), while Classic Plus guy will be paying $20 more every month for the exact same level of service.

      If you both keep using the service (whether its AT&T or whatever) for the next year, you save $220 over Classic Guy ($240 – $20 Classic guy was ahead after 2 yr contract period ends).

      Am I missing something?  Doesn’t sound like such a bad deal to me.  But then, I’m not the type to switch devices every time something new and cool comes out.

      • Math Major 04

        Your Math isn’t correct because the fact that the “savings” is what you are saving even while paying the 20 installments of $15. Therefore the math should be (199 down -99 MIR -180 savings= -$80) in other words with the MIR you end up saving 280 over the classic plans. Just an FYI

        • Oh, yes, took me a minute to see my mistake, but you are absolutely right.  Thanks for the catch.

    • JAyMo

      Your example proves am amazing point. But do you really think your G2 will last 2+ years? I think your smart enough to know that those chances are slim since smartphones hardly last as long as they should…

    • Yogi

      In your case, Even More Plus does indeed work out to be cheaper over a 2 year period. Plus, it gives you the added benefit of having no contract. For you, it is a no brainer to stay with EMP. However, for many people, especially those with unlimited minutes and family plans, the Value Plans work out to be cheaper. That is why it’s always best to do the math. It’s really very basic. As you did, take the amount you will be paying monthly for service and multiply by 24. Then add the amount that you are paying for the phone hardware. I don’t all these people that act like it’s so difficult.

    • Yogi

      In your case, Even More Plus does indeed work out to be cheaper over a 2 year period. Plus, it gives you the added benefit of having no contract. For you, it is a no brainer to stay with EMP. However, for many people, especially those with unlimited minutes and family plans, the Value Plans work out to be cheaper. That is why it’s always best to do the math. It’s really very basic. As you did, take the amount you will be paying monthly for service and multiply by 24. Then add the amount that you are paying for the phone hardware. I don’t all these people that act like it’s so difficult.

    • Guest

      Thats all fantastic, but for the millions of customers that are not on Even More Plus plans, this does provide a benefit over the traditional ‘Classic Plans’. 

  • Jmontys

    The problem is, a knee jerk reaction when you find out there is no phone discount. Forget the fact you dont. Ask your self one question; do I want to spend less money on the same exact thing? If yes value is cheaper, exception would be multi line accounts and cancelling before your contract end date. Value plans require a tacit amount of intelligence to understand that it is cheaper.

  • Chris

    I can’t wait to see T-Mobile in small claims court on Oct 12 @ 9:30 am.  

  • Eric Gouveia

    What was t-mobile thinking when they decided to make plans this complicated and technical??  I can’t imagine this as being simple to understand for regular customers…  

    • Yogi

      I don’t understand what is so difficult. Take the monthly rate of a plan and multiply it by 24 and add the cost of the hardware. This will give you the “true” price of what that cell phone and service will cost you for 2 years. You can do that for any plan on any service (T-Mobile Classic, Value, or Even More Plus, AT&T, Sprint, Verizon, etc.) to compare them.

    • Yogi

      I don’t understand what is so difficult. Take the monthly rate of a plan and multiply it by 24 and add the cost of the hardware. This will give you the “true” price of what that cell phone and service will cost you for 2 years. You can do that for any plan on any service (T-Mobile Classic, Value, or Even More Plus, AT&T, Sprint, Verizon, etc.) to compare them.

      • Anonymous

        you don’t have to explain it to me.  I’ve seen it first hand when i visited my local retail store.  One of the seasoned sales reps had a difficult time explaining it to 3 different customers.  One of the people just left and said “thanks” and went across the mall to the AT&T store. It really makes it a nuisance for regular consumers. 

  • OKDave

    You cannot dismiss or accept the value plans without taking the time to sit down and do the math. Get out a calculator and a notebook, or pop open an spreadsheet, and do the comparison.

    When I did the comparison for my family, the decision to move to a value plan was a no-brainer. We moved our five lines (with two smartphones) for $140/mo with no messaging to a value plan w/2GB data for $95/month with unlimited texting. I’m paying $45 LESS per month and getting MORE service.

    Over the life of my contract, I’ll save $45*24 = $1080. Even if I buy an SGS2 next week from TMobile for, say, $500, I’m STILL ahead over $500 in two years. Tmo waived $90 of the lone ETF I had, so I’ll make back that cost in just a couple of months.

    This isn’t to say any one person will or won’t see the same magnitude of savings, but for my family, it was unmistakable. I’d encourage everyone to *do the math on their own* and find out what the real dollar savings is for them.

  • Blasky

    Was wondering if some of you can help with my situation.  Im on 100% grandfathered plans and wondering if its worth it to give up:

    Current Plan –
    Unlmited grandfathered calling:  $50/month
    Unlimited grandfathered text: $10/month
    Unlmited grandfatehred data: $20/month (5gb then throttled i believe)
    Total – $80/month

    btw – *Not currently on contract…; and still eligible for subsidized phone discounts when renewing.  Never go over 2gb of data on phone.

    (I am also on Tmobile VIOP for home service (Tmo@home) for $10/month, but will prob drop for Ooma VOIP as it will pay for itself in one year.) 

    Cust care called me a month or so ago, and offered me $10/discount if i renewed my 2-year contract.  I declined at the time to see what else was coming.  That would bring me to $70/month until the discount term ended (2 years I think?).

    I’ve always been under the impression that its always best to keep the grandfathered plans.  Is this still the case?  No plans on leaving T-MObile so dont mind signing up again for another 2 years.  Just trying to evaluate the best plan going forward or if it pays to jump to a Value Plan.

    Also… am probably in the market for a tablet / iPad, etc… If i modify my sim card and dump it in one of those, will it work and will I wish i still had my 5gb of data if I did jump to Value Plan?

    Thanks so much…..  get a headache thinking about all the options, but I know many of you have an immediate answer on this. 
    @home:disqus 
    Blasky

  • Moe

    Do not commit to anything until you find out which iPhone (if any) that T-Mobile is getting.  If they used the same GSM frequencies as AT&T it would be fine because you can pay full price for an iPhone and still use it on T-Mobile 3G with your Value plan.  However, the timing of this sale to lock people in is disconcerting to me and odds are if you want the latest version of the iPhone, you will probably be locked in for 2 years and disappointed with a phone you will lose interest in quickly.  I have been with T-Mobile since 2004 but I have one foot out the door since their goal is to lock in customers without providing the one phone that their 3 main competitors will have next month and get bought out by AT&T, which I would like to see broken up. 

  • Moe

    Do not commit to anything until you find out which iPhone (if any) that T-Mobile is getting.  If they used the same GSM frequencies as AT&T it would be fine because you can pay full price for an iPhone and still use it on T-Mobile 3G with your Value plan.  However, the timing of this sale to lock people in is disconcerting to me and odds are if you want the latest version of the iPhone, you will probably be locked in for 2 years and disappointed with a phone you will lose interest in quickly.  I have been with T-Mobile since 2004 but I have one foot out the door since their goal is to lock in customers without providing the one phone that their 3 main competitors will have next month and get bought out by AT&T, which I would like to see broken up. 

  • Yogi

    I wish all cell phone service and phone hardware would separate in the way that Value Plans (or Even More Plus in the past) are offered. The whole phone subsidy model is what confuses customers and it ends up being a rip-off to the consumer anyway. We don’t buy other items this way. We don’t buy a subsidized TV that is tied to only one cable provider, a subsidized car that is tied to one fuel company, or even a subsidized computer that is tied to one Internet provider. So why then do we buy subsidized cell phones that are tied to one wireless provider? Because we, as a whole, are too lazy to do the math and realize that in the long run it is not beneficial. That and the fact that it makes it look like your getting a phone cheaper. It’s ridiculous. If the phones were unbundled from the service, we would get better competition from the device manufacturers which would lead to lower device costs. Currently, when a device goes on sale, it is usually just the subsidized price while the retail price remains the same. The fact that T-Mobile offers service without a hardware subsidy is the primary reason I went with them, to be honest.

  • Anonymous

    Another correction (in response to the correction made in the article about the Sprint plan). The $79.99 does factor in the $10 Premium Data fee. However, like I mentioned earlier, it doesn’t include unlimited minutes. The unlimited minute plan on Sprint is $109.99, including the PD fee.

  • 21stNow

    This post and all the comments after this prove that the Value Plan is too complicated for most customers to want to commit to.  I agree that all customers should do the math to see which plan, cell phone and carrier services work best for them.  However, we all know that most people buy cell phones using emotions to guide their decisions, and not spreadsheets.

    • Durandal_1707

      What exactly is complicated about it?

      Classic: Pay $200 up front and $80 thereafter.
      Value: Pay $200 up front and $75 for 20 months, then $60 thereafter.

      Which is the better deal?

      Man, that’s a stumper!

      • 21stNow

        Durandal, I don’t think that you realize that you know much more than the average customer, as is evidenced by your presence on this thread.  I have met many people in life that would be truly “stumped” by the question that you posed above.

        • James

          So you’re saying the average customer don’t know grade level math?  Just signed up for the value plan today.  It was a no brainer.  Who doesn’t like to save money.  They only way for a classic plan are ok for people that upgrade they phone every 2 years.  For the people that don’t and like staying off contract, your bill does not go down after your 2 years are up so essentially you’re paying the inflated price.  With the value plan, once you pay off the phone, your monthly rate goes down.

  • bobby light

    might be cheaper but i bet when i swtich to verizon, my phone works everywhere i go.  tmobiles service is a joke and so is their customer service lately.  cough, cough 

  • MrKing77

    If that was ”  too complicated” Then people are really dumb !!!!!

  • Anonymous

    2 lines for $50/month on tmobile .used with 2 iphones 4 unlocked.
    for internet verizon hotspot 4510l LTE. 15mb down/15 mb up
    Totally awesome !

  • Joshuamhp

    No cell phone service workes “Everywhere you go”. Cell phone coverage can vary for a TON of different reasons. Having 10 years working for Verizon and having my number with Verizon since I was 18 ( and that was a long time ago… ) I can tell you that Verizon DOES NOT WORK AT MY HOUSE. I live in the country and on the side of a mountain. Unless there is a tower on my side of that mountain, I wouldn’t have service. That is the nature of wireless. I switched to T-Mobile and got just as good coverage but pay a lot less.

  • Joshuamhp

    If you need a spread sheet to realize that 50 + 15 is cheaper that 70 than there is no hope for you at all.

  • Bumblecat

    I am going with ATT or Sprint, As they have unlimited mobile to mobile and that is to any mobile on any carreir. So i can go with the lowest minute plan and get unlimited mobile to mobile. So I don
    t need a plan with many mintue as most of my calls are to cell phones. Who call land lines that often anymore everyones got cellphones.

    If i was to stay with Tmobile I have to get a plan with alot of minutes as Tmobile’s mobile to mobile is only for TMO phone to TMO phone. if you call a phone not TMO it will count towards your minutes.

  • Bumblecat

    I am going with ATT or Sprint, As they have unlimited mobile to mobile and that is to any mobile on any carreir. So i can go with the lowest minute plan and get unlimited mobile to mobile. So I don
    t need a plan with many mintue as most of my calls are to cell phones. Who call land lines that often anymore everyones got cellphones.

    If i was to stay with Tmobile I have to get a plan with alot of minutes as Tmobile’s mobile to mobile is only for TMO phone to TMO phone. if you call a phone not TMO it will count towards your minutes.

  • Guest

    Ohh I agree on the Judy Salas comment. The same reason I am done with t-mobile. What a horrible person.