AT&T Files Formal Response To Justice Department Lawsuit

Someone needs to tell me what is in the water over at AT&T headquarters that they believe a T-Mobile isn’t competitive. While T-Mobile is certainly the smallest of the big 4 carriers, calling MetroPCS and Cricket a larger threat than a company multiple times the size of both Metro and Cricket combined is in my eyes, irrational.

AT&T filed a formal response to the Department of Justice lawsuit on Friday arguing that competition in the market won’t be affected by their purchase of T-Mobile.

“Although the transaction will remove T-Mobile as an independent competitor, no significant consumer harm will result,” AT&T said in its filing. “The Department does not and cannot explain how, in the face of all of these aggressive rivals, the combined AT&T/T-Mobile will have any ability or incentive to restrict output, raise prices, or slow innovation. Nor can it explain how T-Mobile, the only major carrier to have actually lost subscribers in a robustly growing market, provides a unique competitive constraint on AT&T.”

AT&T goes on to call MetroPCS, Cricket Wireless, Cellular South and U.S. Cellular “innovative upstarts” that present significantly more competitive threats to AT&T’s standing in the wireless market. AT&T further believes that the Justice Department has overlooked how a combined AT&T/T-Mobile will create a more efficient company as a combined carrier. AT&T stresses in their filing that the Justice Department will create a worse situation in the wireless market by not allowing this merger to go forward.

“Without this merger, AT&T will continue to experience capacity constraints, millions of customers will be deprived of faster and higher quality service, and innovation and infrastructure will be stunted. If this transaction does not close due to Plaintiff’s lawsuit, wireless consumers will, as the FCC Chairman predicts, increasingly face higher prices and lower quality.”

Am I the only one who finds the AT&T statements here are a little far fetched? I understand that in order to gain approval they aren’t going to call T-Mobile a serious threat but do they honestly believe the DOJ won’t consider T-Mobile a competitor?

Phonescoop

Tags: , , , , , , , , , , ,

  • Prokopyo

    First, Bull*hit……. leave T-mobile alone At&t stinks………………..

  • Prokopyo

    First, Bull*hit……. leave T-mobile alone At&t stinks………………..

    • Tmo Ninja

      People need to understand that Tmo US has been on the market for sale since Robert Dobson, then CEO of TMo US, passed on the iPhone.. that forced Apple to go back to the well and redesign the iPhone, thus turning it into the phenominom that it is today… Dobson, to his credit, did pick up Android though… it was lack of proper advwertising at the time and lack of proper education on how to use Android that cost Tmo in the long run.. DT is owned majority by the German government, they told DT they wcould no longer fund overseas operations and that is why Tmo has not had money for advertising,etc… I think Tmo’s onyl chance for survival is being bought by a company with a lot of money to inverst or for it to go public and become an IPO… Merging with ATT is NOT the answer.

  • Lcc1_

    all I hear from AT&T is blah blah blah….AT&T is smoking some serious crack if they dont believe that by buying TMo that there’s going the wireless market will be less cmpetitive. Its laughable if AT&T thinks some of the smaller carriers would be more competititon…LOL

    • Lcc1_

      I hit send to fast…sorry for the grammatical errors

      • Anonymous

        it’s readable comparing to others who is much worse lol!

        • Anonymous

          lol

    • Lcc1_

      I hit send to fast…sorry for the grammatical errors

    • DREW J

      They dont believe any of that, there bullshitting and playing dumb for the sake of the merger going through. Anyone can see this which is why if this works the doj is dumber than a 12 year old with common sense

      • Anonymous

        Gotta sell that snake oil.

      • Anonymous

        Gotta sell that snake oil.

        • http://profiles.google.com/brooklynboiz Jamille Browne

          Ooo will that make my car go vroom vroom? i want.

  • Lcc1_

    all I hear from AT&T is blah blah blah….AT&T is smoking some serious crack if they dont believe that by buying TMo that there’s going the wireless market will be less cmpetitive. Its laughable if AT&T thinks some of the smaller carriers would be more competititon…LOL

  • Anonymous

    Atts statements aren’t naive Dave. They’re trying to downplay tmobile as a part of their argument to gain approval. It wouldn’t be wise of them to call tmo a viable competitor because that just makes it look like they want tmo out of the way. I’m not saying I agree with their statements, but its a wise strategy on atts part. Although, its seems like tmo is the only notable carrier (national or regional) that’s seen consistent subscriber losses over the past yr……looking soley at growth, one could see why att would say regionals are competitive and tmo is not

  • http://waynentampa.myopenid.com/ WayneNTampa

    Of course AT&T could use more capacity. Their network is completely over-sold which is why they have crappier service. Buying TMo’s customer service would actually give AT&T a much needed dept that they currently don’t have. But it isn’t good for TMo’s customers or the market in general.
     

    • Anonymous

      True

    • Anonymous

      True

  • Anonymous

    Again, AT&T is talking from their a*s*s… What’s up with them? If they’re going make a persuasive letter, at least list the facts and make it persuasive. sheesh.

    • http://ashn.myopenid.com/ Ash

      That’s because that don’t have any facts or truth or be persuasive.

      • http://profiles.google.com/brooklynboiz Jamille Browne

        Their whole business is a bunch of lies

  • BP

    As I said in the “Deutsche Telecom, AT&T AT Odds Over T-Mobile Deal?” article:

    Are AT&T and DT really trying to get the DOJ’s sympathy by making T-Mobile look pathetic?  I’m almost ashamed to say I have T-Mobile.  Somebody call Jose Baez (Casey Anthony’s lawyer) so ATT and DT can get this deal done.

    The deal with DT and AT&T will happen.  AT&T has to show the DOJ and US that T-Mobile is not able to perform as a carrier on its own.  Its pathetic they have to use this route but now its the only option.  AT&T has the most to gain from this deal.

  • Anonymous

    AT&T in the Boston area sure as hell thinks T-Mobile is competitive, AT&T has the worst data speeds in our area. I could not even get 500 killibits on the download. That is just pathetic for the 2nd soon to be the largest carrier in the country. We are talking about the Boston area not somewhere on the side of a mountain. T-Mobile on the other hand is pushing over 10 MB on the download. Not too shabby for the 4th largest carrier who isn’t a competitor to AT&T. When talking with anyone froom tech support at AT&T they are always comparing their service with T-Mobile, that is very strange if T-Mobile wasn’t a competitor why even bring their name up??????? 

  • Anonymous

    Companies lose customers all the time. Usually caused by changes in the market and any conclusions we draw based on those changes is in fact opinion, not fact. If every company knew exactly how the market would turn at any moment, then every company would be trying to do exactly the same thing. Sprint lost customers for a very long time consistently after the Nextel merger, but nobody was arguing they should go out of business or were no longer relevant. The fact T-mobile still exists, is in the top four and has so many subscribers, says there is still a market desire for competition and divers-ability. In fact, it argues for that since T-mobile has managed to stick around this long.

    I have argued this for a very long time, and is of course my opinion, but I think it’s the phones that ultimately make people switch over to other companies. I’ve sold phones and have seen this proven true time and time again. Customers don’t go “OMG, I need to have Sprint/Verizon/etc”, they say “I want and have to have that phone! Sign me up”

    • Anonymous

      I agree with some of your statement, but from my personal experience I don’t think the majority of ppl switch bc of a device (the iphone may be the exception with its limited availability)…..I’ve found that ppl switch providers bc their current provider pissed them off somehow. I’ve had numerous ppl come to my store looking to save money….not necessarily looking for a specific device……ppl are either switching bc their bill is too high with their current provider or their current provider won’t work with them on an upgrade……on the other hand I’ve seen many ppl leave tmo due to coverage

      • Anonymous

        That’s true more with Tmobile than the other big three probably. I say that probably, because most of the services I’ve done are with the big three through 3rd party. And often when people have switched from Sprint or AT&T, yes it’s because of bad service. Haven’t really heard it from Verizon. But more often than not, if there’s a device out there that catches people’s attention, it will usually trump the service. Unless as you’ve said, they really hate the service they’ve gotten. In which case, they will look at the other two, but will more often choose based on the devices available.

        • Anonymous

          Aside from the iphone, no national carrier offers a device that other carriers don’t…..verizon may have its droid series but a comparable phone can be used on any of the other 3 nationals……an example would be: why jump ship from tmo as a sensation user, just to grab the droid bionic on verizon (coverage not being a factor)? That move would make no sense.

        • Anonymous

          That’s where we start getting into stuff with consumer sciences that neither of us can point out as fact and it just becomes your opinion over mine. All I know is from my experiences. Customers have their own opinion about who has the ‘cooler’ or ‘better’ phones and they weigh this with the service options available to them. My experiences tell me that the phone selection has a pretty big pull and it’s also my opinion that Tmobile doesn’t have as strong of a selection with phones and that they tend to be more niche (or cheap looking even) when you compare to the other carriers. _And again, that’s my opinion_

          You keep grabbing towards the iPhone example, which I’m not at all thinking the iPhone or exclusives as much more than a mild example of what I’m getting at here. This has been my experience longterm with all phones that have been available. Android phones are more consistent across the board with carriers, but there are definitely differences with the software and tweaks you’re forgetting that they like to put on, and most people don’t know or will never know how to root. These can be big deciding factors in which carrier to go to. Even T-mobile is an example of this with having vanilla devices and also it’s own software trends.

          With the other types of phones out there, those differences per carrier are more pronounced. Sprint, Verizon and AT&T all tend to add their own adjustments/software/aesthetic to a device. They also tend to favor certain brands, and have their own lines, yes. There are definitely plenty of characteristics that are typical for each carrier in their lineups, and yes while it’s true a phone is a phone no matter what brand or carrier is on it. In my experience, customers are very keen to their own needs and can and WILL often spot differences between carrier options.

          My whole point is… when customers chooses a phone, it’s a very special and personal thing, because it’s something they carry on them 24/7 and expect to work the way they want, I’ve seen customers go down the line of phones and suddenly decide, “I can’t switch to this carrier because I don’t like any of their phones, but I like that this carrier has this feature, and this is within my budget, so I will try them. ” They don’t ALWAYS go, oh lemme use this service because it’s ultra cheap, even though it has phones I hate??? Even when customers are not that picky, they may see a device they fall in love (or can live with if they’re not wild about phones) with they are shopping. Even during a contract signing for a port over to a new carrier, I’ve got lots of customers playing with their phone well before the contracts are even signed. They’re not worrying about every fee or single $ amount, as long as I’m not trying to pull a fast one over or something (heh). The device market these days has become an entertainment one to some degree, because people want a device that is ‘fun’ for them to use.

        • Anonymous

          That’s where we start getting into stuff with consumer sciences that neither of us can point out as fact and it just becomes your opinion over mine. All I know is from my experiences. Customers have their own opinion about who has the ‘cooler’ or ‘better’ phones and they weigh this with the service options available to them. My experiences tell me that the phone selection has a pretty big pull and it’s also my opinion that Tmobile doesn’t have as strong of a selection with phones and that they tend to be more niche (or cheap looking even) when you compare to the other carriers. _And again, that’s my opinion_

          You keep grabbing towards the iPhone example, which I’m not at all thinking the iPhone or exclusives as much more than a mild example of what I’m getting at here. This has been my experience longterm with all phones that have been available. Android phones are more consistent across the board with carriers, but there are definitely differences with the software and tweaks you’re forgetting that they like to put on, and most people don’t know or will never know how to root. These can be big deciding factors in which carrier to go to. Even T-mobile is an example of this with having vanilla devices and also it’s own software trends.

          With the other types of phones out there, those differences per carrier are more pronounced. Sprint, Verizon and AT&T all tend to add their own adjustments/software/aesthetic to a device. They also tend to favor certain brands, and have their own lines, yes. There are definitely plenty of characteristics that are typical for each carrier in their lineups, and yes while it’s true a phone is a phone no matter what brand or carrier is on it. In my experience, customers are very keen to their own needs and can and WILL often spot differences between carrier options.

          My whole point is… when customers chooses a phone, it’s a very special and personal thing, because it’s something they carry on them 24/7 and expect to work the way they want, I’ve seen customers go down the line of phones and suddenly decide, “I can’t switch to this carrier because I don’t like any of their phones, but I like that this carrier has this feature, and this is within my budget, so I will try them. ” They don’t ALWAYS go, oh lemme use this service because it’s ultra cheap, even though it has phones I hate??? Even when customers are not that picky, they may see a device they fall in love (or can live with if they’re not wild about phones) with they are shopping. Even during a contract signing for a port over to a new carrier, I’ve got lots of customers playing with their phone well before the contracts are even signed. They’re not worrying about every fee or single $ amount, as long as I’m not trying to pull a fast one over or something (heh). The device market these days has become an entertainment one to some degree, because people want a device that is ‘fun’ for them to use.

        • Anonymous

          That’s where we start getting into stuff with consumer sciences that neither of us can point out as fact and it just becomes your opinion over mine. All I know is from my experiences. Customers have their own opinion about who has the ‘cooler’ or ‘better’ phones and they weigh this with the service options available to them. My experiences tell me that the phone selection has a pretty big pull and it’s also my opinion that Tmobile doesn’t have as strong of a selection with phones and that they tend to be more niche (or cheap looking even) when you compare to the other carriers. _And again, that’s my opinion_

          You keep grabbing towards the iPhone example, which I’m not at all thinking the iPhone or exclusives as much more than a mild example of what I’m getting at here. This has been my experience longterm with all phones that have been available. Android phones are more consistent across the board with carriers, but there are definitely differences with the software and tweaks you’re forgetting that they like to put on, and most people don’t know or will never know how to root. These can be big deciding factors in which carrier to go to. Even T-mobile is an example of this with having vanilla devices and also it’s own software trends.

          With the other types of phones out there, those differences per carrier are more pronounced. Sprint, Verizon and AT&T all tend to add their own adjustments/software/aesthetic to a device. They also tend to favor certain brands, and have their own lines, yes. There are definitely plenty of characteristics that are typical for each carrier in their lineups, and yes while it’s true a phone is a phone no matter what brand or carrier is on it. In my experience, customers are very keen to their own needs and can and WILL often spot differences between carrier options.

          My whole point is… when customers chooses a phone, it’s a very special and personal thing, because it’s something they carry on them 24/7 and expect to work the way they want, I’ve seen customers go down the line of phones and suddenly decide, “I can’t switch to this carrier because I don’t like any of their phones, but I like that this carrier has this feature, and this is within my budget, so I will try them. ” They don’t ALWAYS go, oh lemme use this service because it’s ultra cheap, even though it has phones I hate??? Even when customers are not that picky, they may see a device they fall in love (or can live with if they’re not wild about phones) with they are shopping. Even during a contract signing for a port over to a new carrier, I’ve got lots of customers playing with their phone well before the contracts are even signed. They’re not worrying about every fee or single $ amount, as long as I’m not trying to pull a fast one over or something (heh). The device market these days has become an entertainment one to some degree, because people want a device that is ‘fun’ for them to use.

      • Anonymous

        That’s true more with Tmobile than the other big three probably. I say that probably, because most of the services I’ve done are with the big three through 3rd party. And often when people have switched from Sprint or AT&T, yes it’s because of bad service. Haven’t really heard it from Verizon. But more often than not, if there’s a device out there that catches people’s attention, it will usually trump the service. Unless as you’ve said, they really hate the service they’ve gotten. In which case, they will look at the other two, but will more often choose based on the devices available.

    • Anonymous

      I agree with some of your statement, but from my personal experience I don’t think the majority of ppl switch bc of a device (the iphone may be the exception with its limited availability)…..I’ve found that ppl switch providers bc their current provider pissed them off somehow. I’ve had numerous ppl come to my store looking to save money….not necessarily looking for a specific device……ppl are either switching bc their bill is too high with their current provider or their current provider won’t work with them on an upgrade……on the other hand I’ve seen many ppl leave tmo due to coverage

  • Enrique Almaguer

    HOLY HELL, i want whatever ATT corporate employees are taking, i need a release from reality……….

  • Anonymous

    Honestly, I’m not seeing any “Win” in this for us as T-mobile customers at all. If AT&T buys us we’re screwed. If they don’t buy us, they have to pay Telekom a hefty fee but Telekom has already stated that they have bigger and better things to throw their money into than T-mobile which is kinda hard to see but it is what it is so in other words we’re still screwed. Either way the future of T-mobile continuing on as it is, IS DONE. The only thing we as the customers are waiting for is exactly how bad this is gonna go for us. I hate having to move another carrier but right now Sprint and Verizon are looking better and better as top picks.

    • Anonymous

      Pick your poison

    • Anonymous

      Pick your poison

    • Anonymous

      As in my previous post, although I don’t care for the iPhone, Sprint is already getting it and if Tmo gets the iPhone as well, there will be a big reversal of losing customers. Let’s see how well Sprint does with it.

  • Vdawg

    This goes to show that T-mobile is intentionally allowing itself to loose customers so that it can look more like a struggling company. Also I believe that’s why T-mobile is laying off employees so as to look like a company on the brink of insolvency . The worst T-mobile looks the easier it is for Att to take it over. How can a company that brought us the first android phone be in such a terrible shape? T-mobile did not start loosing customers big time until this take over bid was announced, IMO.

    • Anonymous

      Not true. Tmo saw substantial customer losses in the first quarter (the buyout was announced with only 10 days left in q1)….had the buyout been announced in january, you’d prob be right…..as far as tmo “sand bagging” in an effort to seem less competitive? I honestly don’t know. They seem to be focusing on areas of the business that don’t need attention while ignoring the segments that do…..for example focusing on rate plan pricing instead of network build out…..granted, a network build out is waaaaaay more expensive than changing your rate plan line up…..as a stipulation of this deal, tmo has to maintain a certain value in order for att to fork over 39b, so dt can’t afford to let tmo fall by the wayside too much in an effort to look pathetic for the doj and fcc

    • Metalimatt

      Tmobile never brought the iPhone to it’s customers that wanted a high end device. Instead they brought a zillion budget android phones to offer at cheap prices. That’s how they failed period.

    • Metalimatt

      Tmobile never brought the iPhone to it’s customers that wanted a high end device. Instead they brought a zillion budget android phones to offer at cheap prices. That’s how they failed period.

    • Metalimatt

      Tmobile never brought the iPhone to it’s customers that wanted a high end device. Instead they brought a zillion budget android phones to offer at cheap prices. That’s how they failed period.

      • http://ashn.myopenid.com/ Ash

        What are you smoking? same thing as those ATT executives I bet.
        Cheap android phones? LOL.

        You get BF by Apple and you as the customer is happy about that? nice!

    • Metalimatt

      Tmobile never brought the iPhone to it’s customers that wanted a high end device. Instead they brought a zillion budget android phones to offer at cheap prices. That’s how they failed period.

  • Flashy4bb

    Att needs to back off period.

    • Anonymous

      They won’t…they have 6 billion riding on this.

    • Anonymous

      They won’t…they have 6 billion riding on this.

    • Anonymous

      They won’t…they have 6 billion riding on this.

    • Anonymous

      They won’t…they have 6 billion riding on this.

  • Anonymous

    i don’t see the arguments as far fetched if you put them in context.  T-mobile USA is competitively losing subscribers.  That’s a failed business model and not competition.

    AT&T is not the only one making these arguments.  T-mobile USA’s parent company is making some of the same arguments by dumping them.

    Those small companies are thriving far better than T-mobile USA. Even if you don’t buy into AT&T’s argument that they are serious competitors to AT&T, they probably are serious competitors to T-mobile USA because of price conscious subscribers.

  • Anonymous

    i don’t see the arguments as far fetched if you put them in context.  T-mobile USA is competitively losing subscribers.  That’s a failed business model and not competition.

    AT&T is not the only one making these arguments.  T-mobile USA’s parent company is making some of the same arguments by dumping them.

    Those small companies are thriving far better than T-mobile USA. Even if you don’t buy into AT&T’s argument that they are serious competitors to AT&T, they probably are serious competitors to T-mobile USA because of price conscious subscribers.

    • Anonymous

      Sparced, what do you think would happen if the iPhone came to Tmobile? Faster speeds and lower monthly fees. Do you think Tmobile would be competitive then?

      • Fred

        It would at least help stem the loss of subscribers. Maybe even bring a bunch in.

        It’ll be interesting to see what happens, and what T-Mo does with rate plans. Whatever happens, we need to start bringing in more cash.

      • Fred

        It would at least help stem the loss of subscribers. Maybe even bring a bunch in.

        It’ll be interesting to see what happens, and what T-Mo does with rate plans. Whatever happens, we need to start bringing in more cash.

      • Anonymous

        T-mobile USA would have to pay far more for the iphone than AT&T because they have far less negotiating power. Even in 2007, AT&T had close to double the subscribers that T-mobile USA has now.

        So, I expect profits to decline at T-mobile USA when they have to mortgage everything to take on the iphone.

        To pay for those declining profits, you end up raising monthly fees and possibly slowing upgrades because you can’t afford them as easily.

        Gaining subscribers at the expense of profits isn’t going to make the situation at T-mobile USA any better.

      • Getmore Life

        Correct.  Do not believe the AT&T and DT liars!
         

      • Getmore Life

        Correct.  Do not believe the AT&T and DT liars!
         

    • Anonymous

      Sparced, what do you think would happen if the iPhone came to Tmobile? Faster speeds and lower monthly fees. Do you think Tmobile would be competitive then?

    • Anonymous

      Sparced, what do you think would happen if the iPhone came to Tmobile? Faster speeds and lower monthly fees. Do you think Tmobile would be competitive then?

  • Anonymous

    i don’t see the arguments as far fetched if you put them in context.  T-mobile USA is competitively losing subscribers.  That’s a failed business model and not competition.

    AT&T is not the only one making these arguments.  T-mobile USA’s parent company is making some of the same arguments by dumping them.

    Those small companies are thriving far better than T-mobile USA. Even if you don’t buy into AT&T’s argument that they are serious competitors to AT&T, they probably are serious competitors to T-mobile USA because of price conscious subscribers.

  • Anonymous

    i don’t see the arguments as far fetched if you put them in context.  T-mobile USA is competitively losing subscribers.  That’s a failed business model and not competition.

    AT&T is not the only one making these arguments.  T-mobile USA’s parent company is making some of the same arguments by dumping them.

    Those small companies are thriving far better than T-mobile USA. Even if you don’t buy into AT&T’s argument that they are serious competitors to AT&T, they probably are serious competitors to T-mobile USA because of price conscious subscribers.

  • Wes Hardin

    are you all sheep??  Yes Tmobile is the only major carrier that’s lost customers over the past year but can we look at WHY???  Oh….it’s because the potential “merger” has been looming over the heads of its customers.  You cant expect their customer base to actually grow during a pending acquisition do you??  Let’s put this in an analogy so some of you “intellectually challenged” readers can understand. If you were in the market for a new car, and you had a choice of manufacturers to choose from but one of those manufacturers were at risk of selling out and had the possibility of not being around shortly after you bought your car.  Meaning, that the car you bought would essentially be obsolete and you couldn’t get it worked on, your payments were going to go up after you bought it, and there is a good chance that about 2 years after you bought it it would work anymore.  My question is would you still buy that car??? H*LL NO you wouldn’t, stop taking “well they were the only company to experience loss of customers” of of context!!!!!  

  • Wes Hardin

    are you all sheep??  Yes Tmobile is the only major carrier that’s lost customers over the past year but can we look at WHY???  Oh….it’s because the potential “merger” has been looming over the heads of its customers.  You cant expect their customer base to actually grow during a pending acquisition do you??  Let’s put this in an analogy so some of you “intellectually challenged” readers can understand. If you were in the market for a new car, and you had a choice of manufacturers to choose from but one of those manufacturers were at risk of selling out and had the possibility of not being around shortly after you bought your car.  Meaning, that the car you bought would essentially be obsolete and you couldn’t get it worked on, your payments were going to go up after you bought it, and there is a good chance that about 2 years after you bought it it would work anymore.  My question is would you still buy that car??? H*LL NO you wouldn’t, stop taking “well they were the only company to experience loss of customers” of of context!!!!!  

  • Wes Hardin

    are you all sheep??  Yes Tmobile is the only major carrier that’s lost customers over the past year but can we look at WHY???  Oh….it’s because the potential “merger” has been looming over the heads of its customers.  You cant expect their customer base to actually grow during a pending acquisition do you??  Let’s put this in an analogy so some of you “intellectually challenged” readers can understand. If you were in the market for a new car, and you had a choice of manufacturers to choose from but one of those manufacturers were at risk of selling out and had the possibility of not being around shortly after you bought your car.  Meaning, that the car you bought would essentially be obsolete and you couldn’t get it worked on, your payments were going to go up after you bought it, and there is a good chance that about 2 years after you bought it it would work anymore.  My question is would you still buy that car??? H*LL NO you wouldn’t, stop taking “well they were the only company to experience loss of customers” of of context!!!!!  

    • Anonymous

      Sure the buyout isn’t by any means helping tmobile grow its base, but all the blame doesn’t fall on the looming buyout. Tmos q1 numbers speak to this point……a car is a much larger investment than a cell phone….its unfair to compare the two. If I lived in an area where tmo had great service and I was looking to save money, id switch. Why wouldn’t I? Odds are if I had vzw not and switched to tmo, by the time att made changes to tmos old towers, id be out of contract/eligible for upgrade……and att has gone on record saying I can keep my tmo rate thru the buyout. If they tried to screw me out of my tmo rate plan with an upgrade, id just leave

    • Anonymous

      Sure the buyout isn’t by any means helping tmobile grow its base, but all the blame doesn’t fall on the looming buyout. Tmos q1 numbers speak to this point……a car is a much larger investment than a cell phone….its unfair to compare the two. If I lived in an area where tmo had great service and I was looking to save money, id switch. Why wouldn’t I? Odds are if I had vzw not and switched to tmo, by the time att made changes to tmos old towers, id be out of contract/eligible for upgrade……and att has gone on record saying I can keep my tmo rate thru the buyout. If they tried to screw me out of my tmo rate plan with an upgrade, id just leave

      • Getmore Life

        It is not just about lower T-Mobile USA rates.  Many Many people HATE AT&T with a passion.  It is 100% true that T-Mobile USA is being hurt by this deal.  That is why the DOJ acted so quickly and agressively to block it.  Now when the FCC piles on and blocks the transfer of spectrum licenses AT&T can give up, pay up, and get a new CEO.  Ha ha.  

      • http://profiles.google.com/brooklynboiz Jamille Browne

        actually its a fair comparison.

    • Anonymous

      Sure the buyout isn’t by any means helping tmobile grow its base, but all the blame doesn’t fall on the looming buyout. Tmos q1 numbers speak to this point……a car is a much larger investment than a cell phone….its unfair to compare the two. If I lived in an area where tmo had great service and I was looking to save money, id switch. Why wouldn’t I? Odds are if I had vzw not and switched to tmo, by the time att made changes to tmos old towers, id be out of contract/eligible for upgrade……and att has gone on record saying I can keep my tmo rate thru the buyout. If they tried to screw me out of my tmo rate plan with an upgrade, id just leave

    • Howie8690

      They have bleed customers for three years!!! Not just since the merger. The only way they stayed in business is because their parent compnay had a lot of loot, I know this breaks your meginta heart but TMO is not a major player and is just occupying a spot for someone else as they will not survive. That is the whole point, they are doomed to be purchased or die.

      • Tmoguy1

        Howie8690, Do you work for AT&T.
        In Brooklyn, we are gaining customers every mointh, In fact NYC is Booming in sales and new subscribers  for T-Mobile. No T-mobile is not as small as metro or cricket.

        And Bleed customers… How, with some of the lkowest prices out there for a major carrier. And some of the Hottest Phones.. Don’t forget, T-mobile Brought Android to market with the First android phone in the USA. G1.

        T-mo could have stayed in the game, and competed well, Unfrotunately this Buy Out has crippled the company.

        And since this buyout began, and AT&T advertised that they already own T-mobile (intentionally confusing T-mobile existing and potential customers) the comapny has been on a downward fall.
        In another year the American side of T-mo will be dead…Sad but true.

        And, point of fact, years ago, T-mobile USA lead with profits for DT.

        Also, let’s not forget that a few years ago, there were rumors of T-mo buying Sprint, who was losing customers but rebounded. 

        To make claims that Tmo can’t compete is absurd, 6 years ago, AT&T was hardly competition for t-mobile (oh sorry Cingular before they put the Blue signs up and called themselves AT&T). T-mo was growing and no one trusted Cingular after they forced AT&T customers to change their rate plans. Cingular got smart, used the Blue AT&T trusted name which they had bought, and landed the excliusive rights to IPhone.

        As history shows, any underdog can turn things around with a slight change.

      • Tmoguy1

        Howie8690, Do you work for AT&T.
        In Brooklyn, we are gaining customers every mointh, In fact NYC is Booming in sales and new subscribers  for T-Mobile. No T-mobile is not as small as metro or cricket.

        And Bleed customers… How, with some of the lkowest prices out there for a major carrier. And some of the Hottest Phones.. Don’t forget, T-mobile Brought Android to market with the First android phone in the USA. G1.

        T-mo could have stayed in the game, and competed well, Unfrotunately this Buy Out has crippled the company.

        And since this buyout began, and AT&T advertised that they already own T-mobile (intentionally confusing T-mobile existing and potential customers) the comapny has been on a downward fall.
        In another year the American side of T-mo will be dead…Sad but true.

        And, point of fact, years ago, T-mobile USA lead with profits for DT.

        Also, let’s not forget that a few years ago, there were rumors of T-mo buying Sprint, who was losing customers but rebounded. 

        To make claims that Tmo can’t compete is absurd, 6 years ago, AT&T was hardly competition for t-mobile (oh sorry Cingular before they put the Blue signs up and called themselves AT&T). T-mo was growing and no one trusted Cingular after they forced AT&T customers to change their rate plans. Cingular got smart, used the Blue AT&T trusted name which they had bought, and landed the excliusive rights to IPhone.

        As history shows, any underdog can turn things around with a slight change.

        • Anonymous

          I am Brooklyn customer and I can believe that Brooklyn is gaining customers.  I would bet that this has a lot to do with the public school system.  For those who do not live in NYC, many districts do not have zoned middle or high schools and students as young as ten commute by themselves on subways and buses oftentimes to other boroughs.  A cell phone and reliable service is not a luxury but a must.  I had been a Sprint customer for years but I went with T-Mobile for my kids and Sidekicks.  Once I discovered that their coverage was much better I made the leap.  I was already fed up with Sprint’s customer service and the fact that if my battery died it was virtually impossible to get a replacement nor could I purchase a phone for full price without extending my contract or so I was told.

    • deal with it people.

      HP TOUCHPAD.

    • Anonymous

      And your point is…? I don’t think you are telling any of the tmo readers something they already don’t know. If this deal doesn’t go through they wont be loosing customers much; it’ll just be the norm, like other companies who loose a little and gain a little through promotions etc. If DT has to sell at all costs, they are meddling with the wrong buyer imho

  • Wes Hardin

    are you all sheep??  Yes Tmobile is the only major carrier that’s lost customers over the past year but can we look at WHY???  Oh….it’s because the potential “merger” has been looming over the heads of its customers.  You cant expect their customer base to actually grow during a pending acquisition do you??  Let’s put this in an analogy so some of you “intellectually challenged” readers can understand. If you were in the market for a new car, and you had a choice of manufacturers to choose from but one of those manufacturers were at risk of selling out and had the possibility of not being around shortly after you bought your car.  Meaning, that the car you bought would essentially be obsolete and you couldn’t get it worked on, your payments were going to go up after you bought it, and there is a good chance that about 2 years after you bought it it would work anymore.  My question is would you still buy that car??? H*LL NO you wouldn’t, stop taking “well they were the only company to experience loss of customers” of of context!!!!!  

  • Anonymous

    It’s called narcissism. AT&T has it and cannot comprehend anything outside their “understanding” of the issue. I see people like this as well. Either that or they’re just liars.

  • Anonymous

    It’s called narcissism. AT&T has it and cannot comprehend anything outside their “understanding” of the issue. I see people like this as well. Either that or they’re just liars.

  • Anonymous

    It’s called narcissism. AT&T has it and cannot comprehend anything outside their “understanding” of the issue. I see people like this as well. Either that or they’re just liars.

  • Anonymous

    Hell with AT&T. I hate them so much. AT&T just go away.
    Good you are going aggressive with DOJ bcoz they will kick your a$$ now.

  • Anonymous

    Hell with AT&T. I hate them so much. AT&T just go away.
    Good you are going aggressive with DOJ bcoz they will kick your a$$ now.

  • Osama Been Smoking

    Throw T-Mobile in the bag with all the other companies that got bought out by their competitors. This deal is going through despite all this trying to block the merger case. at&t just needs to dig a little deeper in their wallets. 

    • Anonymous

      You do realize that concessions that ATT nay have to make isn’t the same thing as your red herring argument that they are buying their way out?

    • Anonymous

      You do realize that concessions that ATT nay have to make isn’t the same thing as your red herring argument that they are buying their way out?

      • The_Anus_Tit_Licker_Guy

        Did you know that you need to wake up and stop fantasizing about how this deal will not happen. I hate to see this take over happen. Calm down and drink the and go with the flow.

         

      • The_Anus_Tit_Licker_Guy

        Did you know that you need to wake up and stop fantasizing about how this deal will not happen. I hate to see this take over happen. Calm down and drink the and go with the flow.

         

      • The_Anus_Tit_Licker_Guy

        Did you know that you need to wake up and stop fantasizing about how this deal will not happen. I hate to see this take over happen. Calm down and drink the and go with the flow.

         

  • Osama Been Smoking

    Throw T-Mobile in the bag with all the other companies that got bought out by their competitors. This deal is going through despite all this trying to block the merger case. at&t just needs to dig a little deeper in their wallets. 

  • Tmoguy1

    Who hasn’t lost customers. Lasdt month alone I ported in over 10 subscribers from Verizon and Sprint in my store. Not to mention many from AT&T.

    Every Company AT&T included, has seen loss of subscribers.

    • Fred

      True that every company loses subscribers to others, but it’s the net you need to look at.

      This is for Q1, 2011:

      AT&T was up 2 million net additions 
      Verizon had 1.8 million net additions
      lowly Sprint had 1.1 million net additions.
      T-Mobile had a net loss of 100,000.

  • Tmoguy1

    Who hasn’t lost customers. Lasdt month alone I ported in over 10 subscribers from Verizon and Sprint in my store. Not to mention many from AT&T.

    Every Company AT&T included, has seen loss of subscribers.

  • BK1

    The problem everyone needs to understand is that when AT&T buys T-mobile, they will own the wireless market share (period). This will force Verizon, as a major player, to buy out a smaller carrier to re-gain market share.
    There have already been very quite talks behind the scenes with smaller competitors.
    The end result will be Two major carriers setting prices. Even if the government steps in forcing strict regulations over price, the lack of competition will keep prices set for a long time.
    Do not forget it was just a few years back that $100 for unlimited talk was an incredible deal. Competition has brought that down to $50 a month, half  the price in just a few years. That is one thing which will be gone.
    Next, think of the companies who make phones. Verizon and AT&T will decide what companies make US phones (Period). HTC, Samsung, LG, etc… If AT&T decides they don’t want LG phones, that would cause a significant loss for that company.
    This is also true for software and hardware developers, as well as the future of electronics.
    These things need to be taken into consideration.
    T-mobile is bought, they are already lying to the govt saying they never tried to compete with AT&T, when we all know they did. They lie, because they are paid to lie. AT&T is doing what they always have since they bought out AT&T years ago under the orange flag of Cingular. They buy their way to the top.

  • Nnataliah

    Its a lose lose situation, if at&t doesn’t buy out will tmobile continue existing? DT seems to be pinpointing to no, so what happens then?

    • Getmore Life

      DT wants to cash out and AT&T was willing to pay a premium to make sure that the end game would be AT&T and Verizon (VZ will remove Sprint and DOJ would not be able to block it if they allow AT&T to get T-Mobile).  T-Mobile is profitable and DT has been collecting billions of dollars on T-Mobile USA earnings even as net subscriber have gone down during the worst recession since the depression.  T-Mobile USA can survive and flourish as an independent if spun off by DT.  But DT is only concerned about the cash out price and to hell with the T-Mobile USA customers and employees.  Do not believe the AT&T and DT liars!
       

  • johnwall

    now u see at&t whinners

  • What ICantBelieveIt

    I read that if the ATT/DT-Tmo deal doesn’t go through then Tmo will either look for another buyer (some in the wings) or, DT will spin off Tmo in an IPO. DT doesn’t want T-Mobile USA anymore, that’s the fact!  I am a Tmo loyalist – started with PowerTel, then to VoiceStream, then to T-Mobile.  I am against anything but Tmo being Tmo!  I have the promo wifi calling plan for a biz acct with 5 lines for $19.99 mo for up to 10 lines with a shared bucket of 1000 mins, unlim text, mobile2mobile, disc int’l rates and my bill for 5 lines avg $205 monthly… for me, the best thing is for Tmo to spin off and stay Tmo!  BTW, I absolutely abhore AT&T – their customer service and billing are of great concern to me if the deal goes through!

  • What ICantBelieveIt

    I read that if the ATT/DT-Tmo deal doesn’t go through then Tmo will either look for another buyer (some in the wings) or, DT will spin off Tmo in an IPO. DT doesn’t want T-Mobile USA anymore, that’s the fact!  I am a Tmo loyalist – started with PowerTel, then to VoiceStream, then to T-Mobile.  I am against anything but Tmo being Tmo!  I have the promo wifi calling plan for a biz acct with 5 lines for $19.99 mo for up to 10 lines with a shared bucket of 1000 mins, unlim text, mobile2mobile, disc int’l rates and my bill for 5 lines avg $205 monthly… for me, the best thing is for Tmo to spin off and stay Tmo!  BTW, I absolutely abhore AT&T – their customer service and billing are of great concern to me if the deal goes through!

  • What ICantBelieveIt

    I read that if the ATT/DT-Tmo deal doesn’t go through then Tmo will either look for another buyer (some in the wings) or, DT will spin off Tmo in an IPO. DT doesn’t want T-Mobile USA anymore, that’s the fact!  I am a Tmo loyalist – started with PowerTel, then to VoiceStream, then to T-Mobile.  I am against anything but Tmo being Tmo!  I have the promo wifi calling plan for a biz acct with 5 lines for $19.99 mo for up to 10 lines with a shared bucket of 1000 mins, unlim text, mobile2mobile, disc int’l rates and my bill for 5 lines avg $205 monthly… for me, the best thing is for Tmo to spin off and stay Tmo!  BTW, I absolutely abhore AT&T – their customer service and billing are of great concern to me if the deal goes through!

    • What ICantBelieveIt

      PS:  I have let all of my contracts go and are ready to up for 2 yrs the minute i hear the deal is going through so i can at least keep the same plan, as per AT&T, for two more years.  By the time the contracts are up possibly there will be a better choice then ATT/VW/SPR!

      • What ICantBelieveIt

        PSS: Oh, and that $205 mo bill with Tmo includes unl data on 2 of those 5 lines! With the wifi calling plan and T-mo router (not landline hotspot, wireless calling plan for cell devices with UMA – all BB, HTC G2, and a few Nokia and Samsungs) we sometimes talk 10,000 mins a month for that price!  Tmo is the best deal out there! 

        Let’s hope DT takes the deal failure fee and spins Tmo off….!

  • Anonymous

    OMG – Un-effin’ believable!!!! Make me HATE At&t more. Who the F do they think they are. Lies/Spinning the truth ain’t gonna get them anywhere.

    • Anonymous

      Ya and DT abandoning Tmobile and giving up on Tmobile USA is a better alternative?
      If this deal fails Tmobile value will plummet and getting another investor will be that much more difficult.
      The government overstepping their bounds is scary.

      • BigMixxx

        Let it plumment.  

        Sprint is a prime example of what plumetting is.  Its is slowly building worth and rebuilding its valuable.  

        Sprint is rebuilding its value, T-mobile has significant upswing capability.  Company margins are stellar, it’s operating costs are significantly less than a billion dollars when other carriers have significantly higher operating costs.

        All AT&T is doing is further devaluing the company and beating it into the ground.

      • BigMixxx

        Let it plumment.  

        Sprint is a prime example of what plumetting is.  Its is slowly building worth and rebuilding its valuable.  

        Sprint is rebuilding its value, T-mobile has significant upswing capability.  Company margins are stellar, it’s operating costs are significantly less than a billion dollars when other carriers have significantly higher operating costs.

        All AT&T is doing is further devaluing the company and beating it into the ground.

      • BigMixxx

        Let it plumment.  

        Sprint is a prime example of what plumetting is.  Its is slowly building worth and rebuilding its valuable.  

        Sprint is rebuilding its value, T-mobile has significant upswing capability.  Company margins are stellar, it’s operating costs are significantly less than a billion dollars when other carriers have significantly higher operating costs.

        All AT&T is doing is further devaluing the company and beating it into the ground.

      • BigMixxx

        Let it plumment.  

        Sprint is a prime example of what plumetting is.  Its is slowly building worth and rebuilding its valuable.  

        Sprint is rebuilding its value, T-mobile has significant upswing capability.  Company margins are stellar, it’s operating costs are significantly less than a billion dollars when other carriers have significantly higher operating costs.

        All AT&T is doing is further devaluing the company and beating it into the ground.

      • Mckees2006

        really??? What would be the choice for a national GSM based provider in USA if this goes thru???

    • Getmore Life

      Do not forget about the AT&T trolls on this site. They have stepped up their disinformation game since AT&T started losing ths deal.  Do not believe the AT&T and DT liars!
       

    • Getmore Life

      Do not forget about the AT&T trolls on this site. They have stepped up their disinformation game since AT&T started losing ths deal.  Do not believe the AT&T and DT liars!
       

  • Anonymous

    David:  Just because T-Mobile is cheaper doesn’t mean they provide a better value to people (consumers).  

    If it was just about price the entire world would be with the Metro PCS’s of the world.

    There is a reason why Verizon and AT&T continue to sign up so many customers each quarter and T-Mobile continues to lose them.  

    Customer don’t find any real value in T-Mobile.  Saving $20 or $30 per month but having to put up with shotty coverage and SOS all over the place isn’t worth it to a lot of people. 

    Think about it logically.  T-Mobile could have been a more disruptive force if DT would have invested more in its network, spectrum auctions and advertising but they failed to capitalize and allowed Verizon and AT&T to get as big as they did.  

    Now T-Mobile is going to be worse off if the buyout falls through. AT&T might be a better option than to have us all be sold (divested) to the prepaid providers.  

    • http://tmonews.com David

      I never said being cheaper is the key issue here. I said removing a competitor and having it not affect the marketplace is an issue. Metro and the other companies that were named set their sites on T-Mobile’s price market which they dominated years ago because they were significantly less than the other carriers. If T-Mobile disappears Sprint will become the next vulnerable target and could suffer as T-Mobile did at the hands of the regional players.

    • ItsMichaelNotMike

      Exactly right.  The large, stable profits are made in business (enterprise).

      What matters to business customers most?  In order of importance:

      A.  Getting a signal, coverage when traveling.

      B.  No dropped calls.

      C.  Customer service. (Carriers have departments who handle business accounts).

      D.  Price.

      E.  Handsets and features.

      Fact is, business does not tolerate dropped calls (especially when talking to clients and customers, which are important calls). Business is not going to put up with shoddy service simply to save $10 to $20 monthly per line (they get discounts anyway, so they often pay less than consumers).

      The consumer market has an entirely different set of priorities, with cool handsets being at the top, but customer service being the quickest way to lose consumer subscribers, regardless of handsets or price.

  • ItsMichaelNotMike

    For those thinking that DT is in cahoots with AT&T to devalue TMOUS, as a litigation strategy:

    1. Devaluing the Company would be an indio-tic litigation strategy. DT and its first-cabin lawyers are smarter than that.

    2. No way the Croatians and others would allow DT management to degrade their investment, that’s beyond putting everything on rolling boxcars;

    3. TMOUS has been in the decline since 2009, well before the DOJ filed the Complaint; 

    4. Vdawg reasonably argues (albeit it has a touch of tin-foil-hatness to
    it): “T-mobile is intentionally allowing itself to loose (sic)
    customers so that it
    can look more like a struggling company… And that’s why
    T-mobile is laying off employees so as to look like a company on the
    brink of insolvency. The worst T-mobile looks the easier it is for Att
    to take it over.”

    If that were accurate (it’s not), such machinations would not explain TMOUS 2009-2010 decline.

    • BigMixxx

      Let me see if I can help with that:

      Direction in 2010 include announcements of:  

      MyTouch 3g Fender edition and the HD2, the Garmin phone, mytouch 3g slide….
      Other companies released, Iphone, Iphone on Verizon, the Evo, Droid X, X2 Good devices.  I would have paid more for these devices…
      Change in leadership as well as HSPA+ pushed.
      Then BETTER devices including the G2 (Good device) Galaxy Tab (good device), etc.  

      Direction in 2009 include announcements of:
      Dash, Touch Pro 2, My Touch 3g, and a phenomonal release of the cheaper blackberry series including the 8900 (which was nice).

      Other companies released: CRAP except for the original droid and droid eris on Verizon.

      2008 I don’t count, 2007 I REALLY don’t count.

      The missed opportunities came in 2010, where there was no clear direction and just out right failures in releases of premiere devices as well as utter destruction in the lower branded phones.  

      This is all leadership and should have taken the time to procure an iPhone like brand (the G series would have been a great line to push) to get a natural reinvestment in t mobile (labeled people are upgrading their phones with the Magenta T vs. going to other companies).

  • Marvin

    Yeah I’m okay with att as well.  A lot of hating on this board but I take it most of you never have owned a business much less know how to operate one yet you remain armchair quarterbacks cheerleading for something you really don’t understand.  

    ATT spent $30 billion over the past 2 years to beef up its network but there remains challenges.  T-Mobile will provide ATT with more spectrum and over 40,000 cell sites to utilize and quickly expand their network offerings to all customers.  You can’t build 40,000 cell sites anymore no matter how much money you have due to city zoning and red tape so these sites will dramatically change people’s attitude towards the ATT network.  

    T-Mobile can’t compete anymore without killing margins and they don’t want to do that.  It’s time you let her go to a company big enough to absorb the chaos.  

    • MelanieJohnson

      I don’t have an issue with at&t either.  In fact as bad as at&t may be for some people I tell you that T-Mobile is worse in many more areas.  Imagine T-Mobile’s fragile backhaul light network with 100 million users?  

      I’m in a 4G area and get 400 Kbps down with T-Mobile and that is with full signal.  T-Mobile only adds backhaul here and there making their speed claims spotty and bogus. My phone generally goes to EDGE for no reason. 

    • MelanieJohnson

      I don’t have an issue with at&t either.  In fact as bad as at&t may be for some people I tell you that T-Mobile is worse in many more areas.  Imagine T-Mobile’s fragile backhaul light network with 100 million users?  

      I’m in a 4G area and get 400 Kbps down with T-Mobile and that is with full signal.  T-Mobile only adds backhaul here and there making their speed claims spotty and bogus. My phone generally goes to EDGE for no reason. 

    • MelanieJohnson

      I don’t have an issue with at&t either.  In fact as bad as at&t may be for some people I tell you that T-Mobile is worse in many more areas.  Imagine T-Mobile’s fragile backhaul light network with 100 million users?  

      I’m in a 4G area and get 400 Kbps down with T-Mobile and that is with full signal.  T-Mobile only adds backhaul here and there making their speed claims spotty and bogus. My phone generally goes to EDGE for no reason. 

  • ItsMichaelNotMike

    I would not get all worked up over statements AT&T made in its Answer to the Complaint.  The first pages that are NOT responses to specific allegations are simply the same BS everyone puts in the initial pleadings. 

    http://litigationuniverse.com/DOJvDTATTAnswerComplaint.pdf

    The statements are made for public consumption and nothing else.  Everyone in court simply ignores this chest thumping.

    And looking at the specific responses, IMO those are silly too.  Both sides are simply posturing.

    Note: In my opinion the DOJ blew an opportunity to nail AT&T in the Complaint.  The document should have been 100 pages, containing one to two sentence factual allegations, that AT&T would have to specifically respond to, rather than answer the way it did, with long, rambling “talking points.”

    But that’s simply a choice on strategy. IMO the complaint (that should take weeks to prepare) should be carefully drafted so to lay traps for the defendant, create stipulated evidence, use as request for admissions, lock them into a position, and/or paint them in a corner that forces the case to eventually settle.

    I digress.  :)

  • Rotaryknight

    Am I the only one thinking tmo lost customers because of the iphone…

    • Anonymous

      I think theyve lost customers over the iphone but thats only part of it

    • ItsMichaelNotMike

      IMO it’s a combination of factors.  While DT would certainly like to blame it on everything but poor vision and management (e.g., it was the iPhone, slow to implement 3G and move to 4G) IMO it was poor customer service.

      Using myself as they typical T-Mobile customer (two lines, buying the nicest handsets, long-term relationship, paid on time), it’s the reason I quit T-Mobile.  It got to the point where I dreaded calling customer service in later 2009 and 2010, because I would once again get upset over the call.

      Of course there’s lots of T-Mobile fans in here who say “It’s not T-Mobile that has the problem, it’s you.  If you don’t like it, leave.  The customer is the enemy, always trying to work T-Mobile, always wanting something for free.”

      But a Company cannot survive that does not take care of its customers.  Statistics have shown that people will stay with a Company and pay higher prices IF the company has good customer service.

      In wireless, I like to point to Sprint as an example of what happens when the carrier treats the customer like its doing a favor letting that customer do business with it.

      I like to point to Verizon, who has excellent customer service, the highest prices, (and never the iPhone until recently), as an example of how a business prospers when it provides competent customer service and treats customers with respect.

      And I don’t think it coincidence that when T-Mobile’s customer service degraded that it started to lose subscribers. 

      Sidenote: With the advent of the Internet a Company will be on an express train to he-ll if its customer service is crappy.

      Bonus Comment: I wonder if anyone at T-Mobile has ever Googled “complaint T-Mobile customer service” to find out and remedy problems. I doubt it since they probably don’t want to see the Google search results:

      http://www.google.com/search?q=complaint+T-Mobile+%22customer+service%22&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a

      • BigMixxx

        Very good point about customer service.  I do firmly believe it’s one cause for T mobile failure.  Customer service just is not good across the board, t mobile and Verizon have to be far better than other competitiors.

        Couple of facts:

        1) Slow to implement 3g access is the goverment’s fault.  They were slow to execute as was the Goverment

        2) No real future outlook for T mobile.  While other wireless carriers were touting their “3g” access (AT&T) no real devices showed significant advantages until better mobile OS’s were released.  When they were released (iPhone, Blackberry BOLD, Better Windows mobile Devices), t mobile responded with Android and decided to compete with crappy designed phones (MyTouch line, the Behold II, The Cliq, Cliq XT, tattoo) with NO real device support from the company or carrier.  Really should have focused on the G series and have gone and gotten support for the G series from vendors similar to what Verizon has done with the Droid series of android phones.  

        3) Advertisement.  The Dewayne Wade and Charles Barkley thing could go FOREVER.  They were good.  The mockery of the other vendors via the Apple style commercials were good, and people got it. 

        ALL of these point directly to leadership and the directions provided by leadership.  I thought Humm would have whipped the company back into shape, but he has NO idea how to run a wireless company.

        Ah!  Humm Worked for McKinsey.  I should have known.  Explains Everything now.

        They really need to change leaders at this point.
             

        • Dabbytttt

          Humm was put in place to get the company ready for a sell. I said it then and I say it again now and I was right.

          He was the local agent behind the scenes working on behalf of DT in Germany and their shareholders.

          People can say what they want about AT&T but I for one am looking forward to LTE something I’d never get with T-Mobile. I live 45 minutes from Los Angeles and I’m still rocking EDGE and GPRS in my neighborhood.

        • Dabbytttt

          Humm was put in place to get the company ready for a sell. I said it then and I say it again now and I was right.

          He was the local agent behind the scenes working on behalf of DT in Germany and their shareholders.

          People can say what they want about AT&T but I for one am looking forward to LTE something I’d never get with T-Mobile. I live 45 minutes from Los Angeles and I’m still rocking EDGE and GPRS in my neighborhood.

        • ItsMichaelNotMike

          Exactly right.  I was duped when when DT announced Humm’s arrival.  I thought DT brought him in to whip TMOUS into shape.  I chortled how things were going to be so much better with Humm on board.

          Boy was I a sucker.  Turns out he was imported to supervise TMOUS’s sale.  (While I knew his resume included expertly handling some European divestitures, I really called it wrong on why he showed up here.)

          Oh well, sometimes my crystal ball is opaque.

      • BigMixxx

        Also take a read and look at the direction.  Humm was an admirer of what Apple has done with the phone.

        http://latimesblogs.latimes.com/technology/2011/02/t-mobile-ceo-philipp-humm-steve-jobs-iphone.html
        “How do you see Steve Jobs’ role as a technologist and his contribution to consumer technology?Steve Jobs has created an empire and brought Apple to fantastic heights.  It’s amazing what this man has done for the business.I remember when I was at business school in ’82, we already had two series of business cases on Apple versus Microsoft.Now he’s made a fantastic breakthrough on the phone.  He showed the wireless industry what a user interface should look like — he fundamentally changed our industry.”Not just a month later….AT&T announces a 39 billion dollar purchase.

      • BigMixxx

        Also take a read and look at the direction.  Humm was an admirer of what Apple has done with the phone.

        http://latimesblogs.latimes.com/technology/2011/02/t-mobile-ceo-philipp-humm-steve-jobs-iphone.html
        “How do you see Steve Jobs’ role as a technologist and his contribution to consumer technology?Steve Jobs has created an empire and brought Apple to fantastic heights.  It’s amazing what this man has done for the business.I remember when I was at business school in ’82, we already had two series of business cases on Apple versus Microsoft.Now he’s made a fantastic breakthrough on the phone.  He showed the wireless industry what a user interface should look like — he fundamentally changed our industry.”Not just a month later….AT&T announces a 39 billion dollar purchase.

    • ItsMichaelNotMike

      IMO it’s a combination of factors.  While DT would certainly like to blame it on everything but poor vision and management (e.g., it was the iPhone, slow to implement 3G and move to 4G) IMO it was poor customer service.

      Using myself as they typical T-Mobile customer (two lines, buying the nicest handsets, long-term relationship, paid on time), it’s the reason I quit T-Mobile.  It got to the point where I dreaded calling customer service in later 2009 and 2010, because I would once again get upset over the call.

      Of course there’s lots of T-Mobile fans in here who say “It’s not T-Mobile that has the problem, it’s you.  If you don’t like it, leave.  The customer is the enemy, always trying to work T-Mobile, always wanting something for free.”

      But a Company cannot survive that does not take care of its customers.  Statistics have shown that people will stay with a Company and pay higher prices IF the company has good customer service.

      In wireless, I like to point to Sprint as an example of what happens when the carrier treats the customer like its doing a favor letting that customer do business with it.

      I like to point to Verizon, who has excellent customer service, the highest prices, (and never the iPhone until recently), as an example of how a business prospers when it provides competent customer service and treats customers with respect.

      And I don’t think it coincidence that when T-Mobile’s customer service degraded that it started to lose subscribers. 

      Sidenote: With the advent of the Internet a Company will be on an express train to he-ll if its customer service is crappy.

      Bonus Comment: I wonder if anyone at T-Mobile has ever Googled “complaint T-Mobile customer service” to find out and remedy problems. I doubt it since they probably don’t want to see the Google search results:

      http://www.google.com/search?q=complaint+T-Mobile+%22customer+service%22&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a

  • Hdtvguy

    ATT surely has gotten themselves some really good halucionagenic drugs. They suck and TMO is bleeding customers because they don’t want to be ATT customers. I left TMO after 7 years because I hate ATT

    • Anonymous

      Yup same for me, 7 or 8 years here, went to Sprint, bad for me Sprint here is awful and I have to jump ship again.  Was Cingular before T-Mobile.. ugh

      • Anonymous

        I’m surely going to jump ship once the next iPhone comes out. Was thinking of going Sprint due to their plan & pricing, but after I researched, heard that Coverage is bad, network delay (text) and data speed is awfully slow. I can’t deal with that. I’m off to Verizon once the phone is out.

        If the deal doesn’t go through then T-Mobile will have a hard time trying to gain back their customer because AT&T is the one that lead subscriber flee off to other providers because they don’t want to be w/ AT&T.

    • DuTcH PaPi

      Can I ask a question?  I mean no disrespect to anyone who is considering leaving T-Mobile or anyone that has already left because of this because of this now-not-likely-to-happen acquisition.

      Why would you prematurely leave T-Mobile for another non-AT&T carrier if you have been with happy with T-Mobile for so long?  If the reason is solely because of the AT&T deal, why wouldn’t you wait to see if it even pans out?  I’m just trying to understand the reasoning.  Why not continue with the service you’ve been so happy with and ride it out until you no longer benefit from retaining T-Mo’s services?

      Believe me, I’m no AT&T fan.  I left them for T-Mo because their service in my house sucked and their ridiculously high prices.  I have NEVER looked back.  I love T-Mo!  Their extremely low and competitive rate plans, now excellent selection of phones, WiFi calling, great cell service, great (to sometimes just good) customer service…

      If your recent experience with T-Mobile is different than mine, that’s a completely different story and I understand why you’re leaving, but leaving before it’s officially announced whether or not this acquisition is happening…….?

  • Hdtvguy

    ATT surely has gotten themselves some really good halucionagenic drugs. They suck and TMO is bleeding customers because they don’t want to be ATT customers. I left TMO after 7 years because I hate ATT

  • Anonymous

    How is this any different than a child flatly lying to their parents in favor of the thing they want?  Ok ok, so its adults lying to their government in the hopes that they will get the thing they want.

  • Anonymous

    How is this any different than a child flatly lying to their parents in favor of the thing they want?  Ok ok, so its adults lying to their government in the hopes that they will get the thing they want.

  • Getmore Life

    Troll.  Goto another site.  Do not believe the AT&T and DT liars!
     

    • Anonymous

      LOL!

    • Anonymous

      LOL!

  • Anonymous

    Is there anyway DT can back out of this deal and just sell to another buyer? 

    • IT Guy

      Nobody’s really said anything about what happens if DT backs out. I would assume they lose the $6b from AT&T, and possibly have to give up some money themselves.

      • Anonymous

        Yeah i haven’t heard anything about DT backing out either.  I guess not too many ppl have thought of that scenario based on DT’s desperation to get rid of TMO USA.  They may want to consider backing out if there’s no progress soon

      • Anonymous

        Yeah i haven’t heard anything about DT backing out either.  I guess not too many ppl have thought of that scenario based on DT’s desperation to get rid of TMO USA.  They may want to consider backing out if there’s no progress soon

  • Anonymous

    Is there anyway DT can back out of this deal and just sell to another buyer?