T-Mobile Experiencing High Call Volume After Earthquake

In case you are just catching the news a 5.9 magnitude earthquake outside of Washington D.C. and up along the east coast is affecting T-Mobile service. The above tweet shows that T-Mobile is aware of the difficulty as are all major operators experiencing trouble and customers are advised to use SMS or e-mail in the meantime. Hope everyone is safe!

@tmobile

Tags: ,

  • Tmobilesucks

    T-mobile SUCKS! I don’t know why i haven’t switched yet. Every other phone service is up and running (maybe a bit slow) but I cant make/receive calls or text! If I can’t contact anyone during a possible emergency why the hell do I have a phone!!

  • Tmobilesucks

    T-mobile SUCKS! I don’t know why i haven’t switched yet. Every other phone service is up and running (maybe a bit slow) but I cant make/receive calls or text! If I can’t contact anyone during a possible emergency why the hell do I have a phone!!

    • Anonymous

      You’re an idiot, maybe your phone doesnt work because you have it turned off, my t-mobile phone was working while I couldnt place/receive calls on my AT&T phone.  You suck… 

  • Jeppi76

    I am right in the DC area……right after the quake, my internet and email were working fine…..but not able to call out or receive calls in.  It is very frustrating that I could get on FaceBook and use email to communicate with people….but still 2 hours after the quake I cannot make or receive ANY calls.  THE MAIN PURPOSE FOR HAVING A CELL PHONE IN AN EMERGENCY.  Hopefully when T-Mobile integrates with AT&T the service will be better!!!!!!!! 

  • Jeppi76

    I am right in the DC area……right after the quake, my internet and email were working fine…..but not able to call out or receive calls in.  It is very frustrating that I could get on FaceBook and use email to communicate with people….but still 2 hours after the quake I cannot make or receive ANY calls.  THE MAIN PURPOSE FOR HAVING A CELL PHONE IN AN EMERGENCY.  Hopefully when T-Mobile integrates with AT&T the service will be better!!!!!!!! 

  • Guest

    I’m in Philly with t-mobile and nothing’s working… I was able to connect a call a few times but it drops out after 30-60 seconds. Most times it won’t even connect. SMS barely works. Internet works though… 

  • Guest

    I’m in Philly with t-mobile and nothing’s working… I was able to connect a call a few times but it drops out after 30-60 seconds. Most times it won’t even connect. SMS barely works. Internet works though… 

  • goat1678

    No tmobile service in Alexandria VA. VRZ cell working fine. GO TMOBILE

  • guest102

    Is this grounds for cancelling with no etf?

  • disappointed

    I can’t send a text or make any calls…how is it that I can check email but can’t make a call??? Now I can’t even check my emails. My phone is searching for service! I’m going to AT&T

  • Joshc

    I will remember this when my bill is due

  • DBATTEL

    I hate T-Mobile!!!!!! Stranded with no service> Thank God someonr with Verizon let me borrow there phone.

    • http://twitter.com/sidekicker89 Shan Munaweera

      their* not there

  • Jennylol22

    All of u people that live over there were the earthquake hit today are puzzyz lolz. 5.8 is nothing to us Californians. I live in Los Angeles were there’s an earthquake like every month. Last years we had much stronger earthquakes than 5.8 all in the 6 range and u didn’t hear us people bytching just look up the orange county earthquakes the first one was 6.4 then we had 20 more smaller earthquakes that same day yes 20 more aftershocks! Look it up it happened last year in orange county California my sister lives there she said she wasn’t scared after a while they just got annoying cuz it wud start shaking every 20 minutes, , U guys make a big deal out of it its on every dam channel I’m trying to watch my show and I can’t cuz the news are on saying about the earthquake. Just now they interviewed sum chick that lives in NY she was crying saying da shaking was horrible cmon cry me a river shyytface if she felt one of these California earthquakes on the 6-7 range she wud probably die.. so yea I’m outz

    • angry_customer

      good god itd be nice if the left coast could speak english.

    • angry_customer

      good god itd be nice if the left coast could speak english.

    • SMH

      Your a DUMBASS!

    • SMH

      Your a DUMBASS!

    • SMH

      Your a DUMBASS!

      • http://twitter.com/sidekicker89 Shan Munaweera

        you’re* not your

    • Omar7916

      @ jenny lolz I know what u mean over here in LA There’s ALOT of earthquakes I’m used to them. And yes i Remember the orange county earthquake last year my boyfriend lives over there he has Verizon he told me when the 6.4 earthquake hit all cellphone companies crapped out t-mobile, at&t, sprint even Verizon because all his friends have those companies and told me even tho there phones showed full bars of service they couldn’t make calls or send txts at all. Imagine if we had a stronger one in the 8-9 category? We would be toast lol cuz if they all crapped out in. 6.4 earthquake even Verizon crapped out imagine a stronger one ? I don’t even wanna imagine what would happen… but yea only thing I don’t agree wit u is that ur making phone of the people in NY I actually feel bad for them cuz there not used to earthquakes..

    • Omar7916

      @ jenny lolz I know what u mean over here in LA There’s ALOT of earthquakes I’m used to them. And yes i Remember the orange county earthquake last year my boyfriend lives over there he has Verizon he told me when the 6.4 earthquake hit all cellphone companies crapped out t-mobile, at&t, sprint even Verizon because all his friends have those companies and told me even tho there phones showed full bars of service they couldn’t make calls or send txts at all. Imagine if we had a stronger one in the 8-9 category? We would be toast lol cuz if they all crapped out in. 6.4 earthquake even Verizon crapped out imagine a stronger one ? I don’t even wanna imagine what would happen… but yea only thing I don’t agree wit u is that ur making phone of the people in NY I actually feel bad for them cuz there not used to earthquakes..

    • Anonymous

      Go back to Mexico, your spelling is worse then obamas success record as being a president.

      • Aed412

        Yep you’re definetely a tea klanner bigot!!

      • Aed412

        Yep you’re definetely a tea klanner bigot!!

  • http://pulse.yahoo.com/_OQEI2KCX4WOZYC7H6ZAG7HCHRM WD

    Tried email, tried text, even tried email to text and vice-versa.  Nothing works.  FYI.

  • angry_customer

    ridiculous..no service now even. so much for getting in touch with anybody i care about. thanks tmobile.

  • Joshc

    Jennylol….. A little bitch doing what little bitches do best….. bitch. Who cares about Cali, in the next few years Cali will be no more.

  • Joshc

    Jennylol….. A little bitch doing what little bitches do best….. bitch. Who cares about Cali, in the next few years Cali will be no more.

  • guest102

    Learn how to spell you fucking wetback jenny. I’m from orange county and now i love in dc and this was a big earthquake. Go back to the shithole called mexico you came from.

    • Fatgurl23

      Big not stronger than orange countys 6.4 from last year so stfu quit ur byytchinqq

    • Fatgurl23

      Big not stronger than orange countys 6.4 from last year so stfu quit ur byytchinqq

      • Anonymous

        Can’t spell can we?

    • Fatgurl23

      Big not stronger than orange countys 6.4 from last year so stfu quit ur byytchinqq

    • shakingmyhead

      I am not in any way defending Jenny’s ignorant remarks, but I think the racial/ethnic slurs are highly unnecessary and uncalled for. You sound just as if not more ignorant than she does.

  • Guest

    @Jennylol22, I’ve been out there in wacky land for some 7.x quakes… The only surprise was that it was on the east coast… I knew exactly what it was. Oh, BTW, we have a possible hurricane on the way! Better warm up the smoke signal fire ’cause I can’t rely on Tmo… 

  • Anonymous

    It wasn’t outside of the capital, more like 83 miles away. It happened around mineral, Virginia. I live in Virginia beach, Virginia,I felt it. Why does everyone(news corps) focus on the major cities, not where it happened?

  • Anonymous

    It wasn’t outside of the capital, more like 83 miles away. It happened around mineral, Virginia. I live in Virginia beach, Virginia,I felt it. Why does everyone(news corps) focus on the major cities, not where it happened?

    • Anonymous

      I felt it and I live in a valley between two mountains where we don’t feel earthquakes mostly first time I’ve actually felt one here in 7 years

  • guest

    t mobile get ur shit together

  • Kingisaiah59

    No wonder i cant text or call….man and i was in an important phone call….

  • Kingisaiah59

    No wonder i cant text or call….man and i was in an important phone call….

  • Nataliejj43

    Honestly I’m thinking of switching providers.. because it got me thinking in an emergency t-mobile doesn’t work.. hmm… yeaa it’s been like what 2 hours since da quake I live in Virginia in da epicenter and t-mobile is the only carrier still not working 2 hours later my boyfriends at&t infuse 4G is working fine calls, txting and internet even the hspa+ icon popped up already on his phone just a lil while ago he only had an ” E” cuz he only had edge but now he got hspa+ and me I still cannot make calls or even send a simple txt its really frustrating. I have restarted ny g2x and took out the battery so many times and when it turns on nada nothing is working :’( good my boyfriend lets me borrow his infuse to make calls to my mom in Miami and tell her I’m okay otherwise I don’t know what I would have done. So at&t here I come! Sorry t-mobile u lost me as a customer of 4 years :’(

    • Philly Guy

      same here. I just got text back. when my friends have been getting service back,

    • Shes2True

      I agree wholeheartedly.  I am the ONLY person in my office who has been unable to get cell phone service … and it has been over 3 hours.  My daughter is out of town, and she has no way of getting in touch with me, because my phone is not working.  Completely and totally unacceptable. I’m with you on the switch to AT&T.

    • Laura

      So let’s say you switch carriers and something goes wrong there too, does that mean you’re just gonna up and switch to yet another carrier?

      There’s going to be something going bad at some point with any carrier. Good luck

  • Nataliejj43

    Honestly I’m thinking of switching providers.. because it got me thinking in an emergency t-mobile doesn’t work.. hmm… yeaa it’s been like what 2 hours since da quake I live in Virginia in da epicenter and t-mobile is the only carrier still not working 2 hours later my boyfriends at&t infuse 4G is working fine calls, txting and internet even the hspa+ icon popped up already on his phone just a lil while ago he only had an ” E” cuz he only had edge but now he got hspa+ and me I still cannot make calls or even send a simple txt its really frustrating. I have restarted ny g2x and took out the battery so many times and when it turns on nada nothing is working :’( good my boyfriend lets me borrow his infuse to make calls to my mom in Miami and tell her I’m okay otherwise I don’t know what I would have done. So at&t here I come! Sorry t-mobile u lost me as a customer of 4 years :’(

  • Guest

    George Bush doesn’t care about cell towers

  • Nearmsp

    Any updates on reports on cnbc and Wall Street Journal about the next iPhone coming to Sprint, AT&T and Verizon? I was hoping to see T-mobile included in it, but there was no mention about T-mobile. 

  • Rafinn

    I REALLY DON’T WANT TO SLAM TMOBILE- BUT, I couldn’t get a signal with Tmobile but my other work phone that V-company I was able to call others that had At&T and Sprint with no-problem.  That bothers me a little bit. especially since my contracts up and was thinking about switching.  But I’ll give them the benefit of doubt and hopefully they can TRUTHFULLY EXPLAIN WHY they where the only carrier down in my area at the time… and please NO-FLUFF just an honest answer. Thank You

    • derek 21

      why should someone have to explain to you why an earthquake caused in some case un needed congestion, such as calling someone to check if they felt the earthquake that you know they did, or a million people jumping to fb and twitter to tell their 40 second earthquake story . come on ppl theres two plus articles on the other companies that were having the same issue. just stop lol in the case of  a real disaster u won’t be able to use your phone period, what company will you be using then?

  • ANNOYEDASFUQ

    BULLsquirrel, other services here are working fine!! Chipmunk T-MOBILE.

    • http://twitter.com/iGNetworks iGNetworks

      You’ve been CHIPMUNK’D HAHAHA!

    • http://twitter.com/iGNetworks iGNetworks

      You’ve been CHIPMUNK’D HAHAHA!

  • hss

    its all about the wifi calling now lol

  • Mista

    every other company worked…… I’m sick of t-mobile… I couldn’t even call my family.  I’m so pissed right now.

    • http://tmonews.com David

      Every other company didn’t work…that’s the thing. Every company said on Twitter that they were experiencing fast buy signals and high call volume.

    • http://tmonews.com David

      Every other company didn’t work…that’s the thing. Every company said on Twitter that they were experiencing fast buy signals and high call volume.

  • Mista

    every other company worked…… I’m sick of t-mobile… I couldn’t even call my family.  I’m so pissed right now.

  • Guest

    I have both AT&T and Verizon phones and they are working fine.  I was able to use BBM with a friend with T-Mobile but it looks like even the BBM stopped working now.

  • Guest

    I have both AT&T and Verizon phones and they are working fine.  I was able to use BBM with a friend with T-Mobile but it looks like even the BBM stopped working now.

  • guest

    I still can’t send texts or receive texts, utilize my email or anything.

  • Nagase

    In NYC. Calls weren’t connecting for a while. SMS going thru. But able to get useable 4g. I’ve been in wifi calling for the most part bc that’s been surprisingly reliable.

  • Nagase

    In NYC. Calls weren’t connecting for a while. SMS going thru. But able to get useable 4g. I’ve been in wifi calling for the most part bc that’s been surprisingly reliable.

  • Ytd2233

    This DC earthquake has convinced me to switch to Verizon.  Co-workers and my girlfriend (both with Verizon) were able to get texts and calls through.  I have Tmo and I couldn’t nearly as fast, and it is still intermittent.  Within the next 2 months Verizon is getting 2 – 3 new LTE smartphones.  Hopefully all workers in DC change to Verizon so we could all communicate for any emergency

    • Anonymous

      You know every carrier was or is having the same problem but its not in the same spot u just happened to be in a place where tmobile was down and verizon was up because I read that verizon was down too.
      http://www.vzbuzz.com/2011/08/verizon-network-clogged-after-earthquake-no-damage-reported-to-towers/

      • 21stNow

        Yeah, many of my co-workers have Verizon and no one was making calls about 10-20 minutes after the quake struck.  We were about a mile outside of DC.  Service was back when I tried again at an hour after the quake on AT&T and Verizon.  My T-Mobile phone could not send text messages until around 8:00 PM; I don’t know when voice service came back up.

      • 21stNow

        Yeah, many of my co-workers have Verizon and no one was making calls about 10-20 minutes after the quake struck.  We were about a mile outside of DC.  Service was back when I tried again at an hour after the quake on AT&T and Verizon.  My T-Mobile phone could not send text messages until around 8:00 PM; I don’t know when voice service came back up.

  • Ytd2233

    This DC earthquake has convinced me to switch to Verizon.  Co-workers and my girlfriend (both with Verizon) were able to get texts and calls through.  I have Tmo and I couldn’t nearly as fast, and it is still intermittent.  Within the next 2 months Verizon is getting 2 – 3 new LTE smartphones.  Hopefully all workers in DC change to Verizon so we could all communicate for any emergency

  • Ytd2233

    This DC earthquake has convinced me to switch to Verizon.  Co-workers and my girlfriend (both with Verizon) were able to get texts and calls through.  I have Tmo and I couldn’t nearly as fast, and it is still intermittent.  Within the next 2 months Verizon is getting 2 – 3 new LTE smartphones.  Hopefully all workers in DC change to Verizon so we could all communicate for any emergency

  • Jaygqitalia

    I had some problems making calls but all i had to do was keep trying. I always got through in the end. BBM and texting never stopped working. Im here in NYC

  • Jaygqitalia

    I had some problems making calls but all i had to do was keep trying. I always got through in the end. BBM and texting never stopped working. Im here in NYC

  • Jaygqitalia

    I had some problems making calls but all i had to do was keep trying. I always got through in the end. BBM and texting never stopped working. Im here in NYC

  • Hateshinai

    I am in Philly and tmobile has been working fine all day. No bars showing but calls are fine and the 4g service is as fast as usual.

    • Nosvc

      Wasn’t working in true Center City for half an hour.  And then not working from 17th and Market all the way along West Chester Pike to West Chester.  No service. Just searching.  Went on for 3 hours.

    • Maluzfinest

      Thats bull crap, tmobile was down for hrs in the city. Lot of pll including me had problems

      • derek 21

        how do you know lots of tmo ppl around you having issues if the phone doesn’t work? or were you just walking around asking who tmo service isn’t working? smh

      • derek 21

        how do you know lots of tmo ppl around you having issues if the phone doesn’t work? or were you just walking around asking who tmo service isn’t working? smh

      • derek 21

        how do you know lots of tmo ppl around you having issues if the phone doesn’t work? or were you just walking around asking who tmo service isn’t working? smh

  • Hateshinai

    I am in Philly and tmobile has been working fine all day. No bars showing but calls are fine and the 4g service is as fast as usual.

  • Hateshinai

    I am in Philly and tmobile has been working fine all day. No bars showing but calls are fine and the 4g service is as fast as usual.

  • Joanna21

    I think its funny how people Always byytch about att service being crappy and yet att always gets rated the worse carrier but yet there service is fully working everything calling, texting, data and t-mobiles is not lol how funny! Nd yes I have t-mobile so u guessed it I still have no service :( but yet people around me on att, Verizon, sprint are chatting on there phones…

  • GUest

    My friend has an Iphone. He walked in to the att store and said his phone wasnt working. they told him it was cause of the earthquake. its not just t-mobile. my other friend texted me saying his phone doesnt let him call out and hes on Sprint. Its not just T-mobile ppl

  • GUest

    My friend has an Iphone. He walked in to the att store and said his phone wasnt working. they told him it was cause of the earthquake. its not just t-mobile. my other friend texted me saying his phone doesnt let him call out and hes on Sprint. Its not just T-mobile ppl

  • Anonymous

    ALL these people complaining, STHU and be happy you’re alive. Forgot some phone service issues, be appreciative that you’re alive and breathing. People kill me always complaining. Don’t talk abt leaving T-Mobile, just do it!

    That’s all, any smart remarks? Feel free, I won’t be giving a F.